Вакансии

I’m looking for a Business Analyst / Product Owner (Middle+) for a product team in the traffic arbitrage space 🚀. — Experience as a BA, Product Owner or Product Manager in an IT product, handling tasks end to end, from idea to acceptance.

Задачи: • Анализ и документирование существующих сервисов и интеграций компании. • Сбор и формализация функциональных/нефункциональных требований, подготовка ТЗ. • Описание взаимодействия систем, API и потоков данных (SOAP/REST). • Моделирование процессов и сущностей предметной области (BPMN/UML). • Участие в проработке технических решений, архитектуры и интеграций с партнерами. • Подготовка тестовых сценариев и документации для внешних пользователей. • Анализ рисков и причин ошибок на этапе разработки. Требования: • Опыт работы системным/бизнес-аналитиком от 3 лет в IT-сфере (банки, финтех, телеком, интеграторы). • Владение BPMN и UML, умение формализовать процессы и требования. • Практический опыт описания интеграций и API: REST/SOAP, sequence diagram, XSD, JSON Schema. • Понимание принципов работы брокеров сообщений (RabbitMQ, Apache Kafka). • Опыт работы с инструментами Jira, Confluence, Miro, Figma, Enterprise Architect. • Знание жизненного цикла разработки ПО (SDLC) и подходов управления разработкой (Agile, Kanban и др.), включая опыт декомпозиции крупных задач. • Базовые навыки работы с SQL для анализа и проверки данных. Условия: • Офисный формат работы в солнечном Ташкенте. • Офис – просторный, современный, с зонами отдыха и спортзалом. • Продукт, которым пользуются тысячи людей – видимый вклад в развитие компании. • Конкурентная заработная плата: ежемесячный оклад + KPI, ежегодная индексация. • Расширенный полис ДМС, включающий стоматологию и получение медикаментов (после испытательного срока). • Оформление в соответствии с законодательством Узбекистана.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. The Role A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line with our policies and expectations. The primary goal of the Quality team is to set a standard of excellence within the team in order to deliver a consistently high experience to our customers, supporting managers to maintain these standards at all times. As a Quality Analyst you will: Be responsible for evaluating and ensuring contacts and tasks handled by agents are completed correctly and in line with our policies and expectations. Review customer survey feedback and identify agent coaching opportunities. Perform targeted deep dives on low performing areas and support with improvement plans. Join calibration sessions with relevant internal and external stakeholders globally to ensure alignment on quality and performance. Set a standard of excellence in the team while ensuring fair and consistent marking against the predefined quality scorecard. Routinely perform root cause analysis and share actionable insights with stakeholders. Hold agents and vendors to account, whilst ensuring fair and consistent marking against the predefined quality scorecard. Support Operations with agent coaching and feedback to continuously drive improvement. Ensure feedback is always relevant, realistic and up to date by regularly handling front line contacts to fully understand the agent experience. Identify improvement opportunities in policy, content and training through Quality and CSAT feedback. Serve as an advisor to our Operations teams and management by building strong relationships focused on positive feedback and coaching closed-loop processes. Perform qualitative analysis to drive continuous improvement; produce development plans by identifying pain points and areas for optimisation within the customer journey. This is a Hybrid role - you will work 3 days a week in our Manchester office with 2 optional work-from-home days. Requirements Demonstrates a strong commitment to thoroughness and precision Outstanding communication skills in English Capable of inspiring others and fostering change Exceptional collaborative abilities within a team Skilled in self-managing tasks and responsibilities Proficient in providing and receiving constructive feedback Can navigate in an ambiguous environment Seasoned in a dynamic and high-pressure role, specifically in Operations or Customer Services, showcasing strong critical thinking skills Preferred but not required Experience using Zendesk Intermediate excel skills Working proficiency in a second language (Italian, French or Arabic) Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

-Отвечать за поиск и анализ причин оттока / цементирования клиента в базе. -Оценивать эффект проектов, связанных со снижением оттока: потенциальные эффекты и постанализ после запуска.

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Senior Financial Control Analyst 📍London/Cardiff | 💰£56,000 - £75,000 + Incentive Awards tied to your performance + Benefits ⭐ Our Financial Control Team: Monzo is growing fast - new products, new markets and new locations. As we expand we need to make sure we can support our businesses and control our processes, so we are growing our team to meet these exciting new challenges! Our team sits within Monzo’s Finance collective and our job is getting the numbers right. We’re currently a team of seven qualified accountants, split between our Cardiff and London offices, and we ensure the ledger’s correct at every month-end. We work closely with all areas of Finance and the product teams to make that happen. 🔑 You’ll play a key role by… We're looking for a proactive, enthusiastic and commercially-minded accountant to work on our financial accounting, and help us build a world-class finance function. This role would be well suited to a qualified accountant with 2+ years of post-qualification experience. We have some really exciting challenges under way like making sure we maximise our new SAP S4/HANA general ledger, expanding into the European Union, pushing forward with our automation plans, continuing to grow our customer base, growing our lending business and adding to our marketplace. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll report to our Financial Control Manager. Your day-to-day: Manage a tight process with the rest of our internal Finance team to ensure a swift month-end close process and group consolidation. Understand the business and our products to write insightful management commentary. Understand our accounting systems and make sure we are taking advantage of all features we can to minimise manual elements of reporting. Embrace the opportunity to improve and transform processes, driving incremental improvements through to adoption of AI. Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable. Support our year end process working with external auditors and our Financial Reporting squad. Help review new products, assessing the accounting and implementing them in our banking platform and accounting system. Work with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched. Help maintain the integrity of our chart of accounts and financial static data. Resolve miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research! 🤩 We’d love to hear from you if… You’re a qualified accountant with a few years’ post-qualification experience, ideally in financial reporting/controlling teams and working in a retail banking environment You have a strong understanding of technical accounting standards You have a great eye for detail You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors You’re comfortable translating complex information into simple words for people with diverse backgrounds You’re interested in using data (SQL skills would be a bonus) You embrace change and are motivated to improve and innovate process You thrive in a dynamic and constantly evolving environment What we’re doing at Monzo excites you! 🙌 What’s in it for you 💰£56,000 - £75,000 ➕ Incentive Awards tied to your performance. 📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 4 key steps Recruiter Screening Conversation Initial HM Interview Role Specific Interview Behavioural Interview This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. #LI-TP1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE PURPOSE The Senior Analyst, Underwriting Quality Control (QC) will establish and continually improve a consistent, risk-based quality control framework for work completed by Underwriters. The role will build on existing QC practices and tools, tailoring them to the Underwriting lifecycle, products, risk decisions and operating model. The role provides an objective, evidence-led check that underwriting assessments and outcomes are complete, consistent, appropriately documented and aligned with internal policy, procedures and applicable requirements. It will turn review results into clear management information, actionable feedback, targeted training and measurable improvements in underwriting quality. This is a hands-on role. The Senior Analyst will conduct QC reviews, maintain the framework and reporting, follow findings through to verified remediation, and work with Underwriters and leaders to address recurring gaps. The role reports to the Director of Underwriting and influences quality across the function without replacing the Underwriter’s decision-making accountability. KEY RESPONSIBILITIES BUILD AND OWN THE QC FRAMEWORK - Assess existing QC materials, controls, data and workflows; identify what should be retained, improved or introduced for Underwriting. - Design, document and implement an Underwriting-specific QC framework, including scope, risk-based sampling, review cadence, test scripts, scoring and severity definitions, evidence standards, escalation routes, dispute handling, calibration and remediation expectations. - Tailor testing to the relevant underwriting stages, products, merchant and business models, risk tiers and applicable regional requirements. - Define practical service levels and ownership for review, feedback, acknowledgement, remediation, re-review and closure, agreeing these with Underwriting leadership. - Establish appropriate governance and records so that QC decisions and remediation are traceable and ready for internal or external review. PERFORM AND CALIBRATE QC REVIEWS - Review completed underwriting cases and test whether the case record is complete, and appropriately documented. Depending on case scope, this may include business model products, services and geographies; ownership, control and beneficial ownership; company and identity evidence; KYC/KYB and screening outcomes; licences and regulatory status; financial and operational evidence and accurate system records. - Identify missing, inconsistent, stale or insufficient evidence, and opportunities to improve decision quality. DRIVE REMEDIATION AND CONSTRUCTIVE CHALLENGE - Communicate findings promptly, clearly and fairly to the relevant Underwriter and manager, with evidence and an actionable explanation of what needs to change. - Track acknowledgement, corrective action and deadlines; proactively chase overdue responses and escalate unresolved or repeat issues. - Work with Underwriters and leaders to understand root causes and ensure remediation addresses the underlying issue, not only the individual case. REPORTING, INSIGHT AND CONTINUOUS IMPROVEMENT - Produce regular, accurate QC reporting for Underwriting leadership, with clear commentary on coverage, pass and defect rates, severity, recurring themes, remediation status, turnaround and trends by relevant team, workflow, product or risk segment. - Support internal audit, Compliance, Risk and other assurance requests by providing accurate QC records and explaining methodology and outcomes. BUILD UNDERWRITING CAPABILITY - Identify capability gaps from QC findings and partner with Underwriting leaders and relevant subject-matter experts to design and deliver focused training, coaching and practical guidance. WHAT SUCCESS LOOKS LIKE The ideal candidate is a rigorous and constructive quality professional who can build a practical control framework, apply it consistently and influence experienced Underwriters. They combine sound KYC/KYB judgement with strong analytical and reporting skills, confidence in following through on remediation, and the ability to turn case-level observations into improvements across a regional operation. ESSENTIAL - Significant experience in underwriting, merchant due diligence, AML/KYC/KYB, onboarding, financial crime operations, quality control, quality assurance or a related risk function within financial services, payments or fintech. - Practical understanding of UK and EEA due diligence requirements, with familiarity across the US, Canada, Singapore, Hong Kong, UAE, Australia and New Zealand; ability to recognise jurisdictional differences and escalate interpretation questions appropriately. - Demonstrated ability to design, implement or materially improve a QC, QA, control testing or file review framework. - Strong reporting and data skills, including spreadsheets, pivot tables and clear management reporting; experience with Looker dashboard or business intelligence tools is an advantage. Use of AI is a plus. - Effective stakeholder management and influencing skills, including the persistence to chase remediation and escalate overdue or repeat issues appropriately. - Experience delivering training or coaching based on quality control findings. NICE TO HAVE - Direct exposure to underwriting or due diligence in a merchant acquiring setting. - Familiarity with case management and CRM tools,dashboard platforms. - A relevant degree or equivalent practical experience; recognised AML, financial crime or compliance qualifications (for example ACAMS or ICA) are beneficial but not mandatory. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

• Анализировать продуктовые и веб-данные, развивать внутреннюю систему аналитики и помогать командам продукта и бизнеса принимать решения на основе данных.

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. About the role As the Senior Marketing Analyst for CRM, you will be the single analytics owner of CRM - the person marketers come to as a partner. You will own how campaigns are measured, how the communication data is built and trusted, and how insights turn into decisions: what to stop, scale, or fix. You will work closely with CRM marketers, Product, and the data platform team. You define what data you need and accept its quality; you do not build the pipelines yourself. What you will be doing Be the analytics partner to CRM marketers and Product on every initiative. Work with them on how to improve results. Answer "how do we correctly measure CRM activity" questions: choosing the right measurement design for a campaign type (always-on journeys vs one-off blasts vs product launches), defining what "delivered" means per channel, and defending the methodology to stakeholders Explain the technical side in plain language: how an experiment works, what a holdout is for, why a number can or cannot be trusted, so marketers make decisions they actually understand Own how CRM performance is measured: control groups, holdouts, A/B tests Own the CRM analytics data in dbt on BigQuery: who gets which message, on which channel, for which product, and how often Be the customer of the data platform team: say what data you need from the CRM and attribution tools, agree on timelines, and sign off on quality. You own what the numbers mean; they build the pipelines. Build Tableau dashboards that earn their place: visualisations stakeholders can open to check a hypothesis, answer their own question, or spot an insight in minutes. Keep the self-serve AI analytics assistant up to date, so non-technical colleagues can get answers to simple questions and run their own ad-hoc analysis without waiting for an analyst Work with a data science team, ask the right questions about a recommendation or propensity model, spot when it is not doing its job, and drive the test that proves it What you will need 3+ years of experience as a data/marketing/CRM analyst, with exposure to CRM, lifecycle, or retention analytics Strong SQL and hands-on dbt experience (we run dbt on BigQuery); experience designing and maintaining data models, not just querying Experience with CRM engagement platforms: Customer.io , MoEngage, Braze, Iterable or similar: you understand journeys, events, profile attributes, and delivery semantics Solid experience with marketing experimentation: holdout design, global static control groups, control group integrity, A/B tests, incrementality vs attribution Proficiency in Python Proficiency in Tableau (or similar BI tool) Proactive ownership: you find problems in data and processes before stakeholders do, audit your domain independently, and bring your own agenda and ideas on how to achieve business goals. Thinking partnership: stakeholders should be able to brainstorm with you, not just hand you tasks. First-time-right quality: numbers you ship are trusted without a second verification pass; Nice-to-have You now how Uplift modeling and causal ML works and can create MVP version Propensity / churn / LTV modeling Benefits: Locations We hire candidates based within four hours of Dubai time , with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain. What you can expect Flexible working hours, coordinated with your team and the needs of your role. Autonomy and responsibility from day one. Opportunities to grow through the quality and impact of your work. Participation in our employee stock option program. We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals. If this sounds like the right opportunity for you, we’d love to hear from you.

Задачи: полный цикл системного анализа модулей платформы, формализация бизнес-требований, проектирование логики, описание интеграций и потоков данных.

Опыт аналитиком от 4 лет. Знание BABOK, опыт сбора и формализации бизнес- и технических требований, описания процессов AS IS / TO BE в BPMN.

Опыт работы в роли руководителя аналитики или ведущего веб-аналитика.

Опыт в бизнес- или продуктовом анализе от 1 года.

- 4+ years of experience in product or data analytics. - Strong SQL and Python for data analysis and automation.

В команду листинга (сервис коммерциализации товаров) мы ищем аналитика, который будет работать на всех этапах жизненного цикла продукта: от сбора и валидации требований до приемочного тестирования и сопровождения внедренных решений. ● Опыт самостоятельного ведения задачи от бизнес-требований до релиза.

• Сбор и формализация требований, согласование с заказчиком. • BPMN 2.0 / UML, AS-IS → TO-BE.

Задачи: — Подготавливать, актуализировать и сопровождать ролевые модели доступа — Обрабатывать запросы на создание и изменение ролей — Инициировать создание групп AD и передачу ролей в IDM

Задачи: — обследование учета клиентов — проектирование механизмов реализации — написание технических заданий для программистов — проведение предпроектного системного исследования (ПСИ)

Задачи: — проведение обследования бизнес-процессов — проектирование решений — внедрение систем на платформе 1С:Предприятие 8