Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Operations Specialist L2
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 2 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 4-6 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team.
Job Type
Full-time
Job Summary
We are seeking a high-
energy
, proactive Customer Success Specialist to join a fast-growing US-based SaaS company serving the restoration industry. This is not a passive support role—you will be the engine that drives account activation and prevents churn for a platform that helps businesses get paid faster. If you are a disciplined communicator who thrives on high-volume outreach and takes immediate action the moment a lead signs up, this is the perfect opportunity to build your career in a remote, growth-stage environment.
Key Responsibilities
Respond to new trial signups within 5 minutes to ensure immediate engagement.
Manage a high-volume outbound schedule, performing 30+ calls daily to trial users and inactive accounts.
Own the onboarding funnel by scheduling at least 4 training sessions and completing 2+ live sessions daily.
Guide new users through platform setup within their first 72 hours to ensure long-term retention.
Proactively monitor account health to identify and intervene with at-risk users before they churn.
Maintain perfect CRM hygiene by logging every interaction and update within HubSpot.
Actively drive accounts toward activation and expansion while collecting daily customer testimonials.
Requirements
Proven experience in a high-volume outbound calling environment (30+ calls/day).
Previous experience in Customer Success, SaaS onboarding, or Sales Development (SDR).
A "speed-to-action" mindset with the ability to work independently without micromanagement.
Exceptional discipline in CRM management (HubSpot experience is a significant advantage).
Ability to troubleshoot technical software issues and guide non-technical users through setup.
Availability to work during US Pacific Standard Time (PST) hours.
3+ years of experience in a B2B SaaS environment.
Demonstrated track record of managing and converting trial users to paid accounts.
Familiarity with the restoration industry or franchise models (e.g., SERVPRO).
Benefits
💰 Competitive compensation with room for growth
🎯 Performance-based bonuses linked to client retention, account growth, and referrals
🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences
📚Continuous development through professional mentorship
Location: Switzerland; Germany; Austria
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-growth sales technology and RevOps consultancy specializing in automated B2B lead generation and go-to-market systems. Recognized as a top-tier partner in the sales automation space, the team helps mid-market B2B companies scale revenue without increasing headcount. They achieve this by integrating AI-driven outreach, optimizing CRM operations, and sharpening sales strategies for clients across sectors like SaaS, logistics, and fintech.
The team operates at the intersection of data science and sales performance, building custom systems that turn repetitive tasks into automated engines for growth. With a mission to eliminate pipeline leaks and replace manual labor with scalable technology, they offer a highly collaborative and impact-driven environment. This is an opportunity to join a forward-thinking group of experts who prioritize measurable ROI and technical innovation in the evolving landscape of AI-powered sales.
Job Type:
Full-time
Job Summary
We are looking for a high-performing, German-speaking Mid-level Sales Development Representative to act as the engine of our growth. In this role, you will be the first point of contact for prospective clients, leveraging your expertise in cold calling and objection handling to build a robust pipeline. This is a unique opportunity for a results-driven professional with experience in the GTM and RevOps space to join an offshore team working within the Central European Timezone. If you are a hunter who thrives on hitting targets and wants a clear path to becoming an Account Executive within a year, this is the role for you.
Key Responsibilities
Conduct high-volume outbound prospecting through cold calling and strategic outreach.
Qualify inbound and outbound leads to ensure a fit with our core services.
Execute discovery calls to identify prospect pain points and business needs.
Consistently book 20+ qualified meetings per month for the sales team.
Navigate complex gatekeepers and overcome objections to engage decision-makers.
Collaborate with the leadership team to refine outreach scripts and GTM strategies.
Requirements
Native-level or professional fluency in German (must have).
Professional proficiency in English.
Proven experience in a Sales Development or Appointment Setting role.
Advanced skills in cold calling and objection handling.
Prior experience working within the GTM (Go-To-Market) or RevOps industry.
Ability to work fixed hours (09:00–19:00) in the Central Europe (CET/CEST) timezone.
A self-motivated "hunter" mentality with a track record of meeting or exceeding KPIs.
Nice-to-Haves
Experience using modern CRM and sales engagement tools.
A deep understanding of sales automation and revenue optimization workflows.
Previous experience in an offshore or remote-first environment.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives
🌎 Fully remote work environment
📈 Long-term stability
🚀 Career growth opportunities
🎧 Professional and supportive sales culture
Location: Germany
About Huzzle
At Huzzle, we connect talented professionals with exciting career opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our client network includes growing startups, digital agencies, SaaS businesses, and technology-driven companies across sectors such as MarTech, FinTech, EdTech, and eCommerce. Rather than following the traditional outsourcing model, we place you directly within innovative companies, where you become a valued member of their team.
Job Type:
Full-Time
Languages:
Fluent German & English (Required)
Job Summary
We are hiring German-speaking Sales Development Representatives (SDRs) with strong English communication skills to join fast-growing companies in the B2B technology and SaaS space.
In this role, you'll be responsible for identifying potential customers, conducting outbound prospecting, engaging decision-makers, and generating qualified sales opportunities across German-speaking markets (DACH).
We're looking for proactive, commercially driven sales professionals who are confident communicating in both German and English and thrive in a fast-paced, target-driven environment.
Key Responsibilities
Conduct outbound prospecting through cold calling, email outreach, and LinkedIn to generate qualified B2B sales opportunities.
Engage prospects across German-speaking markets, including Germany, Austria, and Switzerland.
Research target accounts, identify key decision-makers, and personalize outreach strategies.
Qualify inbound and outbound leads based on business needs, buying intent, and fit.
Book qualified meetings and product demonstrations for Account Executives.
Manage and maintain accurate prospect data and activities within CRM systems such as HubSpot or Salesforce.
Collaborate with international sales teams to optimize messaging, outreach campaigns, and conversion rates.
Consistently achieve KPIs related to outreach activity, meetings booked, and pipeline generation.
Requirements
Fluent German (C1/C2 level) with excellent written and verbal communication skills.
Fluent English (C1 level or above) for effective collaboration with international teams.
Previous experience in B2B sales, outbound prospecting, lead generation, or sales development.
Experience selling or prospecting within the B2B technology, software, or SaaS industry.
Strong cold-calling skills and confidence engaging senior decision-makers.
Familiarity with CRM platforms such as Salesforce, HubSpot, or similar tools.
Understanding of sales development processes, lead qualification, and pipeline management.
Strong organizational skills, resilience, and a results-driven mindset.
Ability to work independently in a fully remote environment.
Nice to Have:
Previous experience prospecting into DACH markets.
Familiarity with sales engagement tools such as Apollo, Outreach, Salesloft, or LinkedIn Sales Navigator.
Experience working with international SaaS companies or high-growth technology startups.
Proven track record of consistently exceeding SDR targets.
Benefits
💰 Competitive salary based on experience and qualifications.
💸 Performance-based incentives and opportunities to earn commission.
🌍 100% remote opportunity with an international company.
🚀 Career growth opportunities within a high-performing sales organization.
📈 Long-term career potential with a growing business.
🎯 Clear KPIs and performance expectations with opportunities to develop your sales expertise.
Location: Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Job Summary
We're hiring experienced Sales Development Representatives (SDRs) with a strong background in B2B outbound sales to join high-performing international sales teams.
The ideal candidate is confident on the phone, comfortable with high-volume cold calling, and experienced in generating qualified leads and booking meetings with decision-makers.
Previous experience selling technology or SaaS solutions is highly preferred.
If you're a results-driven SDR who thrives in a fast-paced outbound sales environment, we'd love to hear from you.
Key Responsibilities
Conduct high-volume outbound cold calls to B2B prospects.
Identify and engage key decision-makers within target companies.
Generate qualified leads and book meetings for Account Executives and sales teams.
Execute multichannel outbound prospecting campaigns using phone, email, and LinkedIn.
Qualify prospects based on business needs, buying intent, and fit.
Handle objections confidently and communicate compelling value propositions.
Maintain accurate prospect records and sales activities in CRM systems.
Consistently achieve daily activity targets and monthly meeting-booking KPIs.
Collaborate with sales teams to improve outreach strategies and conversion rates.
Requirements
Proven experience in B2B sales or B2B sales development (mandatory).
Strong cold-calling and outbound prospecting experience.
Excellent spoken and written English communication skills.
Demonstrated ability to generate leads and book qualified sales meetings.
Confidence speaking with business owners, managers, and senior decision-makers.
Experience using CRM platforms such as HubSpot, Salesforce, or similar.
Strong objection-handling, persuasion, and relationship-building skills.
Self-motivated, target-driven, and comfortable working independently in a remote environment.
Previous experience in Tech, SaaS, or B2B software sales.
Experience working in high-call-volume outbound environments.
Proven track record of consistently meeting or exceeding SDR targets.
Familiarity with sales engagement tools such as Apollo, Outreach, Salesloft, or similar.
Experience selling into UK, US, or other international markets.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives
🌎 Fully remote work environment
📈 Long-term stability
🚀 Career growth opportunities
🎧 Professional and supportive sales culture
Location: Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Job Summary
We are looking for a fluent German-speaking Sales Representative who is confident on the phone, thrives in a fast-paced sales environment, and is comfortable handling high call volumes.
This role is ideal for someone with excellent communication skills, a persuasive personality, and the ability to build rapport quickly with potential customers.
Previous B2B sales or closing experience is a strong advantage but not essential. We are primarily looking for motivated individuals who can communicate confidently in German and deliver results in a high-volume calling environment.
Key Responsibilities
Make and manage a high volume of outbound sales calls to German-speaking prospects.
Engage potential customers, identify their needs, and communicate the value of the company's products or services.
Build rapport, handle objections, and confidently guide sales conversations.
Qualify leads and identify potential sales opportunities.
Work towards daily and weekly call targets and sales KPIs.
Maintain accurate records of customer interactions and follow-ups in the CRM.
Collaborate with the sales team to improve conversion rates and overall performance.
Deliver a professional and positive customer experience on every call.
Requirements
Fluent German (C1/C2 level) with excellent spoken communication skills.
Previous B2B sales experience is essential, ideally in outbound sales, prospecting, or cold calling.
Comfortable making and receiving a high volume of calls daily.
Confident, persuasive, and professional telephone manner.
Strong interpersonal skills and ability to build relationships quickly.
Resilient, target-driven, and comfortable handling rejection.
Good organizational skills and ability to manage multiple conversations and follow-ups.
Comfortable working with CRM systems and basic sales tools.
Reliable internet connection and a quiet remote working environment.
Previous B2B sales closing experience is a strong advantage, but not required.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives
🌎 Fully remote work environment
📈 Long-term stability
🚀 Career growth opportunities
🎧 Professional and supportive sales culture
Location: Remote
Workplace: Remote
ABOUT YOU
As Constructor.io http://Constructor.io’s Sales Development Representative (SDR), you’ll be crucial to driving lead generation activities for Constructor. You’ll be expected to become intimately familiar with Constructor’s product offering and key differentiators in the search space. You’re looking to contribute in an entrepreneurial environment and will enjoy access to the founders and leaders in other functional groups.
You love technology, understand Software as a Service, and are excited to take a key role in contributing to the success of a fast-growing startup. You are an excellent communicator and enjoy getting to know customers out of genuine interest and concern for their needs.
You’ll work with our outbound automation system to find leads, send emails, use Linkedin Sales Navigator, generate interest, and schedule sales calls. As the point of first contact in our sales process, you’ll be the face of Constructor to new business opportunities. You’ll qualify leads, gather as much information about the prospect as you can, and work with our sales team to close the sale. If you’re awesome, you’ll grow into an Account Executive position by taking on progressively more account responsibilities.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE POSITION
- Take ownership of building top-of-funnel sales opportunities for the sales team by sourcing and qualifying business prospects.
- Manage a high volume of activity, including emails, Linkedin Sales Navigator, and calls, with the ultimate goal to set meetings with qualified customers to discuss our services.
- Critically evaluate our sales process and service to give us feedback on what resonates with customers and what doesn't.
- Collaborate closely with the rest of the sales team to ensure success down-funnel and better inform lead generation activities based on deals won and lost.
- Experiment and iterate to create high-converting, personalized customer introductions explaining our services.
- Manage sales lead data in Salesforce to provide visibility to optimize lead generation activities.
REQUIREMENTS
- 1-2 years experience in sales or sales development.
- A proven track record of sales success at tech companies, large or small.
- A true passion for the products we're building, including good working knowledge of APIs, data, and web technology.
- Basic comfort working with sales tools (e.g. Salesforce and high-end email automation toolsets).
- Fluent in Spanish and / or Portuguese
BENEFITS
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company sponsored US health coverage (100% paid for employee)
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Spreetail is seeking a Sr. Director, Retail FP&A to lead Merchandise Finance in a high-visibility role reporting directly to our CFO, with close day-to-day partnership across our Chief Merchandising Officer, Chief Growth Officer, and Chief Operating Officer to design, build, and execute our retail merchandise plan.
Гибридsenior, eligible applicants must reside in one of the following states:
Spreetail is seeking a Principal Financial Analyst, Merchandising finance to serve serve as a critical analytical partner to our Merchandising and Category leadership teams, shaping how we think about pricing, promotions, assortment, and category profitability.
Удалённоsenior, eligible applicants must reside in one of the following states:
As a Google Ads Media Buyer, you will take ownership of paid advertising strategies and campaign performance for direct-to-consumer (DTC) eCommerce brands. Manage Google Ads accounts end-to-end, taking ownership of campaign strategy, execution, optimization, budgets, and platform-specific client communications.
УдалённоLocated within a European time zone or willing to work according to EU time-zone requirements; Flexible working hours, with core availability aligned with European time zones
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Product Marketing team, reporting to the Head of Product Marketing. You’ll work closely with our international commercial teams alongside Product, Design, Research, and Engineering to champion our international customers, identify what drives their booking choices, and uncover where loveholidays can win. Together, the team will turn customer empathy and market intelligence into high-impact proposition improvements and rapid experimentation that accelerate growth across key international markets, starting with a strong focus on Germany and the Netherlands.
The Product Marketing team acts as the critical bridge between local market dynamics and core platform execution. Collectively, the team combines qualitative customer research with deep commercial analytics to evaluate competitor models, diagnose performance gaps across the end-to-end booking journey, and define high-value opportunities that scale effectively across borders.
Product Marketing sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
Your day-to-day:
INTERNATIONAL CUSTOMER AND COMPETITOR EXPERTISE
- Build a deep understanding of customers in each international market: their needs, motivations, booking habits, expectations and barriers to choosing loveholidays. With a specific focus on Germany and the Netherlands.
- Get hands-on with customer research, feedback and the end-to-end holiday journey, building real empathy and bringing the international customer’s voice into decisions across the business.
- Understand competitor propositions and business models in detail. Experience their products, assess how well they meet local customer needs and identify where we need to close gaps or offer something more compelling.
- Share customer and competitor insight broadly, helping teams distinguish between needs shared across markets and differences that require a local approach.
MARKET PERFORMANCE AND OPPORTUNITIES
- Understand performance by market, customer segment and stage of the journey, working with commercial and analytics teams to connect customer behaviour with conversion, repeat booking, customer satisfaction and commercial outcomes.
- Identify where our proposition and experience are strong or weak, combining performance data with customer and competitor evidence to understand why.
- Prioritise opportunities with clear recommendations on the customer problem, expected impact and how we will measure success.
HANDS-ON EXPERIMENTATION AND IMPROVEMENT
- Propose and run tests with international commercial and platform teams, taking opportunities from an initial hypothesis through to execution, measurement and a decision on what happens next.
- Test changes to our proposition, messaging and customer experience, from how we explain our value to how customers search, book and manage their holiday.
- Use results to refine our approach, stop ideas that do not work and build evidence for wider investment in those that do.
A PLATFORM THAT SCALES INTERNATIONALLY
- Translate international customer needs and market opportunities into clear proposition and experience requirements for product, design and engineering teams.
- Work with platform teams to influence priorities and shape solutions that address local needs while building capabilities we can reuse across markets.
- Identify where our platform limits international growth, including gaps in localisation, content, payment options, trust and the post-booking experience, and work with teams to test and address them.
- Bring evidence from current markets into future market planning, helping teams understand what can scale, what needs to adapt and what we should validate before launch.
Your skillset:
- You have significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets.
- You are a customer expert. You go beyond research decks, spend time understanding real behaviour and can explain how needs differ between markets and customer segments.
- You understand competition at the proposition level: why customers choose one provider over another, how different businesses deliver value and what that means for our own choices.
- You are confident working with data. You can interpret market and customer performance, ask the right questions and combine quantitative and qualitative evidence into a clear point of view.
- You have a track record of hands-on experimentation. You can turn an opportunity into a testable hypothesis, work with others to deliver it and use the results to decide what to do next.
- You know how to work with product, design and engineering teams, translating customer needs into clear problems and requirements and balancing local relevance with platform scalability.
- You communicate clearly and lead through influence. You build momentum across commercial and platform teams and challenge assumptions constructively.
- You are comfortable moving between setting direction and doing the work. You bring curiosity, sound judgement and personal ownership of results.
- Experience in B2C eCommerce is critical, travel experience is desirable
- Fluency in one or more European languages, especially German highly desirable
The interview journey:
- Intro with a member of the Talent Acquisition team - 30 mins
- Virtual 1st stage with Hiring Manager - 45 mins
- Final stage with key stakeholder/s including a task to present, in office - 2 hours
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Remote; Remote - Brazil; Remote - EMEA
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE ROLE
We are hiring Senior Data Scientists across multiple teams at Constructor. Wherever you land, you will work with data from some of the world's largest ecommerce companies, applying statistics and machine learning to problems that directly move business metrics like revenue and conversion rate.
Our data scientists design and analyze experiments, dig into how our ranking, personalization, and recommendation algorithms behave, and connect model performance to real business outcomes. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact.
WHAT YOU'LL DO
- Design, run, and analyze A/B tests measuring impact on key business metrics like revenue, conversion rate, and profit
- Apply statistical methods and machine learning to solve business and product problems
- Develop a deep understanding of how our search, ranking, and personalization algorithms work, and how to evaluate and improve them
- Analyze large-scale behavioral data to generate insights and recommendations for customers and internal teams
- Build analyses, models, and tools that help teams make better decisions
- Communicate findings clearly to technical and business stakeholders
REQUIREMENTS
- Strong experience solving business problems using data science and statistics
- Solid knowledge of SQL and experience working with large datasets
- Strong Python skills for analysis and modeling (pandas, NumPy, scikit-learn, visualization libraries)
- Deep understanding of A/B testing, experiment design, and statistical inference
PRODUCT & DATA UNDERSTANDING:
- Understanding of machine learning systems: how models are trained, evaluated, and tuned
- Experience connecting model or algorithm performance to product funnels and business metrics
- Familiarity with ranking, recommendations, or search relevance is a plus
COMMUNICATION & OWNERSHIP:
- Ability to communicate insights clearly to both technical and business audiences
- Comfortable working independently with multiple stakeholders in a fast-paced environment
PREFERRED SKILLS:
- Experience working in e-commerce or with large-scale user behavioral data
- Experience in customer-facing analytical work
BENEFITS
- 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact.
- 🎉 Regular team offsite events to connect and collaborate.
- 🌎 Fully remote team - choose where you live.
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office.
- 💻 Apple laptops provided for new employees.
- 🧑🎓 Training and development budget for every employee, refreshed each year.
- 👪 Maternity & Paternity leave for qualified employees.
- 💵 Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
DIVERSITY, EQUITY AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - Brazil; Remote; Remote - EMEA
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE ROLE
We are hiring Senior Analytics Engineers across multiple teams at Constructor. Wherever you land, you will turn billions of daily events into reliable, usable data products: the pipelines, models, dashboards, and tools that teams and customers depend on to make decisions.
This is not a pure data engineering role — our analytics engineers combine strong technical craft with genuine business understanding, so the data they model answers the questions that actually matter. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact.
WHAT YOU'LL DO
- Design and build data pipelines and data models that power analytics and reporting
- Build dashboards, reports, and tools that make large-scale behavioral data usable and trustworthy
- Define and validate business metrics together with stakeholders, not just implement them
- Ensure data quality, consistency, and performance across systems processing billions of events
- Partner with analysts, engineers, and product managers to translate business needs into well-designed data solutions
- Work with SQL, Python, and distributed data systems at very large scale
REQUIREMENTS
- Strong experience building data pipelines, data models, and analytics tooling
- Expert-level SQL and experience working with large-scale datasets and distributed data systems
- Experience with Python for data work and tooling
- Experience with modern analytics stacks (e.g. dbt, Airflow, or similar modeling and orchestration tools)
PRODUCT & BUSINESS UNDERSTANDING:
- Experience defining and validating business metrics and understanding why they matter
- Understanding of product funnels and ecommerce metrics (revenue, conversion, engagement)
- Ability to translate stakeholder needs into data models, dashboards, and tools
Communication & ownership:
- Ability to communicate clearly with both technical and business stakeholders
- Comfortable owning an analytics area end to end in a fast-paced environment
Preferred skills:
- Experience building customer-facing or embedded analytics
- Experience working in e-commerce
BENEFITS
- 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact.
- 🎉 Regular team offsite events to connect and collaborate.
- 🌎 Fully remote team - choose where you live.
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office.
- 💻 Apple laptops provided for new employees.
- 🧑🎓 Training and development budget for every employee, refreshed each year.
- 👪 Maternity & Paternity leave for qualified employees.
- 💵 Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - Brazil; Remote; Remote - EMEA
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE ROLE
We are hiring Senior Product Analysts across multiple teams at Constructor. Wherever you land, you will help product teams understand how their work translates into user behavior and business outcomes, and use data to shape where our products should evolve next.
Our product analysts define the metrics that matter, build the connection between product performance and business results, and turn ambiguous questions into clear, actionable insights. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact.
WHAT YOU'LL DO
- Define and validate the metrics that product teams use to measure success
- Build metric frameworks connecting product and algorithm performance to business outcomes like revenue and conversion
- Analyze user behavior and product funnels to identify opportunities and guide product strategy
- Design, run, and analyze A/B tests to evaluate product changes
- Set up analytics for product areas, from instrumentation to dashboards and reporting
- Partner closely with product managers, engineers, and leadership to turn insights into decisions
REQUIREMENTS
- Strong track record of solving product and business problems using data
- Solid knowledge of SQL and experience working with large datasets
- Experience with Python for data analysis (pandas, NumPy, visualization libraries)
- Deep understanding of A/B testing and statistical concepts
PRODUCT & DATA UNDERSTANDING:
- Experience defining metrics, building metric trees, and analyzing product funnels
- Ability to connect product changes to business outcomes and communicate the "so what"
- Familiarity with ML-driven or AI products is a plus
Communication & ownership:
- Proven ability to work independently and own an analytics area end to end
- Ability to communicate insights clearly and influence product strategy
- Comfortable bringing structure to ambiguous questions in a fast-paced environment
Preferred skills:
- Experience working in e-commerce
- Experience being the first or primary analyst embedded in a product team
BENEFITS
- 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact.
- 🎉 Regular team offsite events to connect and collaborate.
- 🌎 Fully remote team - choose where you live.
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office.
- 💻 Apple laptops provided for new employees.
- 🧑🎓 Training and development budget for every employee, refreshed each year.
- 👪 Maternity & Paternity leave for qualified employees.
- 💵 Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - Brazil; Remote - AMER; Remote - EMEA
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE ROLE
We are hiring Data Analysts to work across multiple teams at Constructor, including Data Science Integrations, Ranking, Recommendations, AI Shopping Agents, Offsite Search Optimisation, Personalization and Retail Media.
In this role, you will work at the intersection of data, product, and machine learning. You will analyze user behavior, design and evaluate experiments, define metrics, and generate insights that directly influence product decisions and business outcomes.
You will collaborate closely with engineers, data scientists, product managers, and business stakeholders, helping translate data into actionable improvements across our platform.
WHAT YOU WILL DO
- Analyze user behavior and large-scale datasets to identify patterns, issues, and opportunities for improvement
- Design, run, and analyze A/B tests to evaluate product changes and measure impact on key business metrics
- Define and validate metrics that reflect both user experience and business outcomes
- Build dashboards, reports, and data tools to support decision-making across teams
- Partner with customers, engineering, product, and business teams to translate insights into product improvements
- Work with SQL, Python, and distributed data systems to process and analyze large volumes of data
REQUIREMENTS
We are looking for strong analytical thinkers who are comfortable working with data to drive product and business decisions.
Core skills:
- Strong analytical skills and experience solving business problems using data
- Solid knowledge of SQL and experience working with large datasets
- Experience with Python for data analysis (pandas, NumPy, visualization libraries)
- Understanding of A/B testing and statistical concepts
Product & data understanding:
- Understanding of machine learning pipelines, training data quality, and model evaluation
- Familiarity with ranking, recommendations, or search relevance is a plus
- Experience defining metrics, building metric trees, and analyzing product funnels
Communication & ownership:
- Ability to communicate insights clearly and translate business needs into analytical solutions
- Comfortable working with multiple stakeholders in a fast-paced environment
Preferred Skills:
- Experience in a customer-facing role
- Experience working in e-commerce or product analytics
BENEFITS
- 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact.
- 🎉 Regular team offsite events to connect and collaborate.
- 🌎 Fully remote team - choose where you live.
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office.
- 💻 Apple laptops provided for new employees.
- 🧑🎓 Training and development budget for every employee, refreshed each year.
- 👪 Maternity & Paternity leave for qualified employees.
- 💵 Base salary: $80k–$120K USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Mexico; Philippines; Brazil; Chile; Serbia; Latvia
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our Client
AI powered ecommerce agency. They have worked with 500+ DTC and ecommerce brands, managed $250M+ in media spend and delivered $2B+ in client revenue. They run paid social, paid search, email/SMS, CTV, TikTok Shop, Amazon, UGC and CRO for a portfolio of DTC brands.
Their team is lean and works in pods. Each pod has a pod lead who owns strategy and client relationships, a media buyer who owns execution and performance, content managers, and creative support. They use AI throughout our workflow, from account audits to landing page builds to creative reporting, so one strong media buyer can do the work of three.
This is a fast environment. If you are ambitious and hard-working, it will move your career faster than most agencies can. If you need a lot of structure or prefer a slow pace, it is not the right fit.
The Role
You will be the media buyer in one of our pods, managing Meta campaigns (with TikTok as a secondary channel) across a portfolio of ecommerce accounts. You own the ad accounts: budgets, pacing, structure, launches, testing and optimization. Your pod lead owns the client relationship and overall strategy. You own the numbers and the execution behind them.
The role combines hands-on buying with media buying strategy. You will analyze performance data, find where accounts are leaking (pre-click or post-click), and propose the fix: new creative angles, landing page tests, budget shifts or structure changes. You will also join client calls and present paid social performance alongside your pod lead.
What Success Looks Like
Every account is paced to its monthly budget, with no overspend and no surprises
Spend moves to the highest-leverage products and campaigns, and comes off losers quickly
No ads run on sold-out products, broken links or outdated offers
Accounts are never starved of creative: you flag gaps early and get new assets live fast
Landing page and creative tests launch on schedule and produce clear winners
Your pod lead walks into every client call with accurate numbers and a clear plan from you
Seasonal moments (Prime Day, BFCM, brand sales) launch on time with approved assets
What You’ll Do
Campaign Management
Build, launch and optimize Meta campaigns daily, with secondary management of TikTok Ads
Own daily budgets and monthly pacing per account, and reallocate spend based on performance, frequency and inventory
Manage campaign structure, bidding, audiences, exclusions and frequency controls
Upload and traffic new creative, and run structured creative and angle testing
Run weekly account sweeps: check every live ad for stock availability, link destination, offer accuracy and copy errors, and fix issues the same day
Monitor ROAS, NC-ROAS, MER, CAC and frequency against client targets
Strategy and Analysis
Diagnose performance by separating pre-click problems (creative, audience, fatigue) from post-click problems (landing page, offer, site)
Look past platform ROAS to backend profitability: margins, COGS and blended results
Build landing page test plans and work with our team to get new pages designed, approved and live
Audit ad copy and creative across accounts and recommend what to refresh, cut or scale
Plan and execute seasonal campaigns, including Prime Day, BFCM and client sales
Spot and escalate tracking issues (pixel, CAPI, attribution discrepancies) before they distort decisions
Creative Collaboration
Work with content managers, designers and the creative team to source, brief and review ad creative
Identify winning hooks, formats and angles, and turn them into creative requests
Push for authentic assets (real people, raw clips, UGC) that improve performance
Reporting and Client Communication
Prepare performance reports and creative performance reports for client calls
Join client calls with your pod lead and present paid social results, trends and next steps clearly
Keep internal Slack channels and Jira tickets updated so everyone knows what changed and why
AI and Process
Use AI tools (Claude and others) daily to run account audits, generate landing page concepts, draft copy and build reports
Help turn repeated work into reusable AI workflows that make the whole pod faster
Requirements
Must have
3+ years of hands-on Meta Ads
experience for ecommerce brands (not lead gen or boosted posts), with at least one account at
$100K+/month i
n spend
A proven record of scaling
US DTC ecommerce brands
through
Meta
, at an
US agency or in-house
Deep understanding of Meta campaign structure, auction dynamics, pixel/CAPI tracking and creative performance
Strong command of ecommerce
metrics: ROAS, NC-ROAS, MER, CAC, LTV,
contribution margin
Precision
with budget
s: you pace spend to the dollar and catch problems before the client does
Strong ownership: you act without waiting to be told, and you close the loop on every task
Clear, confident communication, written and on calls
Comfort using AI tools in your daily workflow, and curiosity about using them more
Humility to do the detailed work and ambition to grow into a strategist
English
C1-C2 fluency
for conversation level since this is a client-facing role
Nice to Have
TikTok Ads Manager experience
Triple Whale, Northbeam or other attribution tools
Working knowledge of Shopify and Klaviyo, and how paid and retention channels work together
Experience building or testing landing pages
Background in creative strategy, UGC or performance creative
Experience with Jira or similar task management tools
Benefits
What You’ll Get
Fully remote work; USD payment up to 6k/month
Direct ownership of your ad accounts and the results they produce
Training on AI-powered media buying workflows most agencies do not have yet
Access to Triple Whale, Meta Ads Manager, Klaviyo, Claude and more
A clear growth path from media buyer to media buying strategist as the agency grows
Hiring Process
Short video pre-screen: a few questions so we can see how you communicate on camera
Intro interview with our team
Paid media assessment: a practical exercise based on a real client scenario
Final conversation with agency leadership
УдалённоPhilippines
УдалённоSwitzerland; Germany; Austria; This is a unique opportunity for a results-driven professional with experience in the GTM and RevOps space to join an offshore team working within the Central European Timezone; Ability to work fixed hours (09:00–19:00) in the Central Europe (CET/CEST) timezone
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.