Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
Location: East Coast, United States; Jersey City, New Jersey
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview:
The Senior Manager, Medical Affairs Operations will play a central role in supporting Medical Affairs leadership and helping the department translate its priorities into meaningful results. Serving as a key operational partner to the Executive Director of Medical Affairs, this individual will coordinate projects, facilitate cross-functional collaboration, and help ensure that important initiatives move forward efficiently and effectively.
The successful candidate will bring strong project management skills, a deep understanding of Medical Affairs operations, and a genuine interest in finding better ways to get things done. Equally important is the ability to build strong relationships, bring people together, and generate enthusiasm and buy-in around shared goals. We are looking for someone who is proactive, personable, and collaborative, with the ability to navigate competing priorities, anticipate needs, and help Medical Affairs and its cross-functional partners work effectively together.
Location:
Hybrid in our Jersey City office or remote on the East Coast in the United States.
Reports To:
Executive Director, Medical Affairs.
Roles and responsibilities
(
Include but are not limited to
):
Medical Affairs Leadership and Project Management Support
Serve as a key operational partner to Medical Affairs leadership, helping translate departmental priorities into actionable plans and coordinating projects from initial concept through execution, results, and readout
Support leadership meetings and departmental planning activities, including agenda development, preparation of materials, documentation of decisions, and follow-up on key actions and commitments
Develop and maintain project dashboards, reporting tools, and leadership updates that provide visibility into key initiatives, milestones, risks, and progress
Facilitate coordination across Medical Affairs functions, proactively identifying competing priorities, project dependencies, and execution challenges, and working with stakeholders to keep initiatives moving forward
Cross-Functional Coordination and Collaboration
Facilitate regular engagement between Medical Affairs and key cross-functional partners, including Preclinical Research, Clinical Sciences, HEOR, and other relevant departments
Coordinate cross-functional meetings, establish agendas in collaboration with stakeholders, document key decisions and action items, and support follow-through on agreed activities
Build strong working relationships across the organization and help foster a collaborative, solutions-oriented approach to shared priorities
Operational Excellence and Innovation
Work with Medical Affairs leadership and functional teams to identify opportunities to improve efficiency, streamline workflows, and strengthen execution
Support the evaluation and implementation of new tools, technologies, and operational approaches that enable Medical Affairs teams to work more effectively
Develop practical solutions to operational challenges and help implement improvements in collaboration with relevant stakeholders
Support the development and implementation of Medical Affairs SOPs, workflows, and operational processes in partnership with functional owners
Identify opportunities to improve information sharing, project visibility, and coordination across Medical Affairs and its cross-functional partners
Gather stakeholder feedback and evaluate the effectiveness of new processes and tools to support ongoing optimization
Key Operational Initiatives
In addition to broader leadership and project management responsibilities, the Senior Manager will provide operational support for specific Medical Affairs initiatives, including:
Conference Planning and Execution:
Coordinate Medical Affairs conference logistics, including medical booths, vendor management, meeting schedules, and KOL interactions
Cross-Functional Insights Integration:
Support the development and implementation of an approach to collecting, organizing, and integrating insights across the organization
Technology Integration:
Help advance the implementation and adoption of Medical Affairs technologies, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions
External Partner Coordination:
Facilitate coordination with external vendors, agencies, and service providers to support the timely execution of Medical Affairs activities
Candidate Profile:
Required
Bachelor's degree in life sciences, business administration, healthcare administration, or a related field
5+ years of experience in the pharmaceutical, biotechnology, or healthcare industry, including experience in project management, operations, or cross-functional program coordination
Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and timelines
Experience developing and maintaining project plans, dashboards, reporting tools, and other operational tracking systems
Strong organizational and problem-solving skills, with the ability to anticipate needs, identify challenges, and develop practical solutions
Exceptional interpersonal and relationship-building skills, with a demonstrated ability to influence without authority, gain stakeholder buy-in, and foster collaboration across diverse teams
Excellent written and verbal communication skills, including the ability to facilitate meetings, synthesize information, and communicate effectively with stakeholders at different organizational levels
Ability to work independently, take initiative, and support the successful execution of projects in a dynamic environment
Proficiency with Microsoft Office applications and common project management or collaboration tools
Preferred
Experience in pharmaceutical or biotechnology Medical Affairs operations
Experience supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities
Familiarity with Medical Affairs activities, including scientific communications, medical information, medical education, congress planning, and field medical activities
Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions
Experience supporting the implementation of digital tools, technology platforms, automation, or AI-enabled solutions
Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings
Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration
Experience supporting product launch preparation or the operational development of a growing organization
Project management certification or formal project management training
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$170,000
—
$220,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
As an Engineering Manager, Client Services at Fanatics Betting & Gaming (FBG), you’ll lead engineers within the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience. You are expected to partner with product and design leadership to shape strategy, optimize engineering processes, remove blockers, and foster a culture of accountability, continuous improvement, and technical excellence. You play a key role in growing engineering talent, driving delivery rigor, and ensuring your team consistently executes against business commitments.
We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market.
Responsibilities
Hire, retain, and develop strong engineers, providing regular actionable feedback, coaching, and clear career growth plans.
Lead team execution and delivery planning, ensuring clear ownership, proactive risk management, and consistent velocity against business commitments.
Partner closely with product, design, and technical leadership to prioritize work, align team roadmaps with business strategy, and balance feature delivery with technical debt.
Establish team norms, rituals, and operational rhythms that support high performance, psychological safety, continuous learning, and effective cross-team collaboration.
Guide architectural decisions and technical quality standards on the team, acting as a technical soundboard and player-coach without needing to be the primary author of design specs or code.
Drive operational health, system reliability, and observability for team-owned services and client applications, including participating in incident escalation management and post-incident reviews.
Optimize sprint planning, grooming, story pointing, and retrospectives to scale practices and improve delivery metrics across client engineering initiatives.
Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability.
Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning.
Develop, test, document, and deploy high quality software into production.
Develop a fundamental understanding of our industry, product, feature set and roadmap.
Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products.
Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems.
Escalate when tasks or projects hit roadblocks.
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities.
Experience and Skills
7+ years of software engineering experience with 2+ years of direct engineering management or technical leadership experience managing software engineers.
Demonstrated experience hiring, mentoring, and growing engineering talent, building high-performing, inclusive teams.
Strong technical foundation in mobile or client-service systems, with sufficient architectural depth to evaluate designs, guide trade-offs, and support engineering best practices.
Proven track record of managing delivery plans, unblocking engineers, and driving operational rigor and quality in an Agile/Scrum environment.
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better.
Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders).
Familiar with Agile software product delivery and SCRUM methodology.
Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly.
Able to effectively work cross-functionally within an enterprise environment.
A Bachelor’s degree, or professional certification, or a combination of education and experience
Preferred Qualifications
Experience designing and building backend services using Spring Boot or similar Java frameworks
Experience working in large-scale distributed systems and event-driven architectures
Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools
Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka).
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,400
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Metro Manila, Philippines
Workplace: fully
IT Help Desk Specialist
Location: Remote. International applicants welcome.
Schedule: Monday to Friday, 7:30 AM to 3:30 PM US Central Time
Type: Full-time independent contractor
About the role
We run sales and support teams across several health and wellness brands. Everything they do runs on Salesforce, a cloud phone system and a business texting platform. When something breaks, you're the one who fixes it.
You'll be the first point of contact for 150+ users: their accounts, their phone setup and their support tickets. You'll escalate only what truly needs a system change.
How we work
This role is built for someone who doesn't need to be managed. There's no daily task list handed to you. Your work lives on a dashboard that shows every open ticket, pending request and system alert, and your goal is to keep it empty.
We're looking for someone who:
Starts the day by checking the dashboard, not by waiting for direction
Figures things out before asking
Manages their own time and priorities, and knows what's urgent and what can wait until the afternoon
Follows through without reminders and closes the loop with the person who asked
Can be trusted with admin access to the tools the whole company depends on
If you do your best work with clear ownership and little supervision, this is that job.
What you'll do
Keep the help desk dashboard at zero: open tickets, pending account requests and system health alerts
Resolve most support tickets yourself, and escalate the rest with the investigation already done
Set up and remove user accounts across Salesforce, Vonage, SMS Magic and our other tools as people join, change roles or leave
Troubleshoot calling, callback and voicemail issues with agents, and work with Vonage support on open cases
Manage our business phone numbers: assignments, releases, and requesting spam-label removal with the carriers (AT&T, Verizon, T-Mobile)
Maintain users and numbers in our business texting platform
Process requests to delete call recordings under our privacy process
Correct sales and order records when automated checks flag a mismatch
What you'll need
2+ years in IT help desk, technical support or contact center support
Salesforce experience strongly preferred, especially managing users, permissions and records
Strong troubleshooting skills: you can take a vague "it's not working," find the cause, and fix it or explain it clearly
A track record of working independently: self-motivated, organized and good at managing your own time
Excellent written and spoken English; most communication is written, in tickets and Slack
Reliable internet and a quiet workspace for the full 7:30 to 3:30 CT schedule
Nice to have
Salesforce Administrator certification
Vonage Contact Center (VCC) or another cloud contact center platform
SMS platforms, telecom or phone number management
Experience supporting sales teams
Location: London
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win.
The public sector is a priority growth segment for Chainalysis, spanning law enforcement, intelligence agencies, regulators and tax authorities. As digital assets become more integrated into the financial system, these organizations need the intelligence, tools and tradecraft to advance their missions—from shaping policy and enforcing the rules to disrupting illicit networks and protecting national security. This role connects Chainalysis capabilities to those mission priorities, with a clear, compelling story for agency leaders and operational teams.
As Senior Product Marketing Manager for the Public Sector, you will own how Chainalysis shows up in the market for these buyers. You will shape our intelligence, data, products, AI capabilities, and services into a differentiated customer story—one that connects to real workflows, urgent problems, and mission outcomes.
This is a role for a strong marketer and an exceptional writer. You can take a complex capability, a shifting market, or a fuzzy customer problem and shape it into a sharp point of view, a persuasive narrative, and practical tools that sellers and customers actually use. You will work closely with Product, Sales, Marketing & Communications, subject-matter experts, and GTM Solutions & Readiness teams to make the story land in the market.
In this role, you’ll:
Position the value
- Define and evolve the public sector value narrative: what Chainalysis enables, why it matters, and why we are meaningfully different.
- Build messaging for priority buyer and user personas, from agency leaders to investigators, intelligence analysts, regulators and tax specialists.
- Create the narratives, proof points, and strategic assets that help sellers communicate differentiated value with conviction.
- Own public-sector competitive intelligence, translating market moves into clear offensive and defensive positioning for deal teams.
Turn value into solutions
- Partner with Product, R&D, Marketing & Communications, and subject-matter experts to translate innovation into compelling industry solutions, use cases, and sales plays.
- Lead go-to-market planning for launches, major releases, platform capabilities, and commercial offerings.
- Shape customer-facing value narratives for pricing, packaging, and usage-based commercial models, including business cases, operational value and mission impact.
- Bring a customer lens to product and market decisions: explain not only what a capability does, but how it advances the customer’s mission.
Win and learn in market
- Produce the strategic content that moves government opportunities forward: first-call decks, solution briefs, talk tracks, discovery frameworks, proof points, and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to scale the strongest narratives into field tools and enablement.
- Bring customer, field, partner, and competitive insight back into the work — sharpening positioning, converting market evidence into credible stories, and building repeatable use cases.
We’re looking for candidates who have:
- 5–8 years in product, solutions, industry, or B2B enterprise technology marketing, with experience marketing to public-sector customers across law enforcement, intelligence, regulatory or tax functions.
- A demonstrated ability to build positioning and messaging that changes how customers and sellers see a problem—not simply content that fills a library.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- Strong understanding of public-sector buying journeys, decision-making processes and mission-oriented sales motions.
- The ability to connect technical capabilities to mission and operational value for both executive buyers and hands-on users.
- A collaborative self-starter, comfortable working across R&D, Sales, technical and revenue teams, and senior leaders to drive ambiguous, multi-stakeholder work forward independently.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
- Familiarity with investigative, intelligence, national-security, regulatory or tax use cases for intelligence and technology, and the policy developments shaping digital-asset markets.
You’ll thrive here if:
You can shape complexity into a story people remember and a sales conversation people can use. You write with precision, bring sound judgment to ambiguous problems, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote - USA
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win.
The public sector is a priority growth segment for Chainalysis, spanning law enforcement, intelligence agencies, regulators and tax authorities. As digital assets become more integrated into the financial system, these organizations need the intelligence, tools and tradecraft to advance their missions—from shaping policy and enforcing the rules to disrupting illicit networks and protecting national security. This role connects Chainalysis capabilities to those mission priorities, with a clear, compelling story for agency leaders and operational teams.
As Senior Product Marketing Manager for the Public Sector, you will own how Chainalysis shows up in the market for these buyers. You will shape our intelligence, data, products, AI capabilities, and services into a differentiated customer story—one that connects to real workflows, urgent problems, and mission outcomes.
This is a role for a strong marketer and an exceptional writer. You can take a complex capability, a shifting market, or a fuzzy customer problem and shape it into a sharp point of view, a persuasive narrative, and practical tools that sellers and customers actually use. You will work closely with Product, Sales, Marketing & Communications, subject-matter experts, and GTM Solutions & Readiness teams to make the story land in the market.
In this role, you’ll:
Position the value
- Define and evolve the public sector value narrative: what Chainalysis enables, why it matters, and why we are meaningfully different.
- Build messaging for priority buyer and user personas, from agency leaders to investigators, intelligence analysts, regulators and tax specialists.
- Create the narratives, proof points, and strategic assets that help sellers communicate differentiated value with conviction.
- Own public-sector competitive intelligence, translating market moves into clear offensive and defensive positioning for deal teams.
Turn value into solutions
- Partner with Product, R&D, Marketing & Communications, and subject-matter experts to translate innovation into compelling industry solutions, use cases, and sales plays.
- Lead go-to-market planning for launches, major releases, platform capabilities, and commercial offerings.
- Shape customer-facing value narratives for pricing, packaging, and usage-based commercial models, including business cases, operational value and mission impact.
- Bring a customer lens to product and market decisions: explain not only what a capability does, but how it advances the customer’s mission.
Win and learn in market
- Produce the strategic content that moves government opportunities forward: first-call decks, solution briefs, talk tracks, discovery frameworks, proof points, and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to scale the strongest narratives into field tools and enablement.
- Bring customer, field, partner, and competitive insight back into the work — sharpening positioning, converting market evidence into credible stories, and building repeatable use cases.
We’re looking for candidates who have:
- 5–8 years in product, solutions, industry, or B2B enterprise technology marketing, with experience marketing to public-sector customers across law enforcement, intelligence, regulatory or tax functions.
- A demonstrated ability to build positioning and messaging that changes how customers and sellers see a problem—not simply content that fills a library.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- Strong understanding of public-sector buying journeys, decision-making processes and mission-oriented sales motions.
- The ability to connect technical capabilities to mission and operational value for both executive buyers and hands-on users.
- A collaborative self-starter, comfortable working across R&D, Sales, technical and revenue teams, and senior leaders to drive ambiguous, multi-stakeholder work forward independently.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
- Familiarity with investigative, intelligence, national-security, regulatory or tax use cases for intelligence and technology, and the policy developments shaping digital-asset markets.
You’ll thrive here if:
You can shape complexity into a story people remember and a sales conversation people can use. You write with precision, bring sound judgment to ambiguous problems, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About the Role:
AI in healthcare is a crowded and often misunderstood space. You’ll help shape how health-system leaders understand diagnostic AI and what sets Aidoc apart.
As our Director of Enterprise Portfolio Marketing, you’ll own the enterprise positioning, messaging and go-to-market strategy, connecting diagnostic AI, Care Coordination, aiOS and emerging point-of-care experiences into a compelling proposition for health systems.
This is a strategic, highly hands-on role. You’ll work across Product, Product Marketing and commercial teams to connect portfolio strategies, support strategic customer engagements and drive initiatives from strategy through execution. You’ll personally create the messaging, presentations and commercial materials that bring our enterprise story to life.
Based in Israel, you’ll work closely with product and technology teams while maintaining strong engagement with U.S. customers and commercial teams.
Key Responsibilities:
Enterprise positioning and portfolio strategy:
Own the enterprise value proposition, positioning and differentiation. Connect capabilities across the portfolio into a compelling story that addresses health-system priorities, working closely with service-line product marketing leaders.
Portfolio and technology translation:
Build deep knowledge of our products, aiOS, AI capabilities, integrations and roadmap. Work across Product and Product Marketing to connect strategies, align messaging and translate portfolio developments into meaningful customer value.
Executive storytelling:
Personally develop messaging frameworks, executive decks, sales narratives and commercial materials. Turn complex technology and market insights into clear, persuasive stories that resonate with health-system decision-makers.
Customer and competitive insight:
Engage directly with customers, prospects, Sales and Customer Success to understand buying priorities, objections and competitive alternatives. Bring these insights into positioning, portfolio strategy and product discussions.
Go-to-market strategy and execution:
Own go-to-market approaches for enterprise and emerging point-of-care offerings. Independently drive initiatives from strategy through execution, partnering with Marketing, Sales and Enablement to ensure commercial readiness.
Strategic sales engagement:
Partner with Sales on strategic opportunities, participate in customer meetings and executive briefings, and tailor the enterprise story to different stakeholders and buying priorities.
Requirements:
7+ years of relevant experience in Product Marketing, Product Management, Product Strategy, Solutions Strategy, or related roles within complex B2B technology environments.
Demonstrated ownership of positioning, value propositions, and commercial storytelling, with the ability to connect multiple products, technologies, or capabilities into a compelling enterprise proposition.
Strong technical fluency and the ability to translate complex AI and enterprise technology into customer value.
Deep understanding of the U.S. healthcare market, enterprise technology buying and senior health-system decision-makers.
Exceptional English writing and presentation skills, with a track record of personally creating messaging, executive decks and customer-facing materials.
Strong strategic judgment, commercial instinct and customer-facing credibility. Comfortable navigating ambiguity, challenging assumptions and working across Product, Sales and leadership.
Independent and hands-on, able to move from strategic thinking to detailed content creation and execution.
Ability to collaborate effectively with U.S.-based teams, including flexibility for meetings across time zones.
Willingness to travel internationally, particularly to the U.S., as business needs require.
Working at Aidoc - Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Salalah, Oman
International Group Coordinator
Format: Remote + on-site support as needed
Frequency: A new group every 3 days
About the Role
We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.
Key Responsibilities
Data Management: Collecting and processing guest data (passport details, contacts, special preferences).
Bookings: Managing flight and hotel reservations.
Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.
Logistics: Coordinating with drivers and managing daily transfers.
On-Site Management: Overseeing group meet-ups and departures according to the itinerary.
Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events.
Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.
Work Format
Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises.
Requirements
Personal vehicle and valid driving license.
Fluent English proficiency.
High level of accountability, responsibility, and self-reliance.
Excellent communication skills, friendliness, and an approachable personality.
High stress tolerance and the ability to make quick decisions in unpredictable situations.
Readiness to work a flexible schedule and react quickly to incoming requests.
Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).
Advantage: Prior experience in tourism, hospitality, or group coordination.
Benefits
Consistent workload.
Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.
Competitive salary.
Well-know company across the region.
Location: Annapolis, MD
Position Objective:
Advanced Medical Assistant
The Advanced Medical Assistant is an essential part of the Advanced Primary Care Team and facilitates meeting the goals of the Maryland Primary Care Program and Value Based Contracts. Their main responsibilities are to coordinate patient care, provide patient outreach and education and identify barriers that may affect the patient from meeting his/her treatment goals. The Advanced Medical Assistant will perform a variety of administrative and clinical tasks to support the provider/practice to ensure the patient receives the right care at the right time and right place to decrease hospital re-admission and unnecessary utilization of Emergency Room and/or Urgent Care. The Advanced Medical Assistant maintains knowledge of care coordination/management, behavioral health resources, CRISP Portal/Reports, Value Based Contract Portals, EPIC Registries and patient self-management tools/resources.
Essential Job Duties:
Monitor and validate patient attribution to the practice and the care teams within the practice (known as empanelment).
Ensure patients identified as increased risk receive targeted, proactive, relationship-based (longitudinal) care coordination and/or care management.
Pre-visit planning workflow for Annual Wellness Visits scheduled with the LPN Team and/or practice provider.
Provide patient education and resources to engage the patient in his/her treatment plan and improve their overall health.
Actively manages assigned panel of to develop relationship with patient as an integral member of team, provide follow-up contact with patient as indicated to ensure compliance with recommendations medications, lab/x-ray, specialist visits, PCP visits, dieticians, CDE, etc.
Maintains access to all Value Based Payor portals for attestation of metrics and/or to pull appropriate care gap and utilization reports.
Provides patient outreach for TCM/ED visits within required timeframe, i.e. within 48 hours inpatient discharge; within 7 days emergency room discharge. The Advanced Medical Assistant will schedule a follow up appointment with the patients primary care provider or Advanced Internal Medicine.
Assist patients in setting SMART goals for self -management, teaching them how to do self-management tasks and report abnormal findings to their provider team;
Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments; refers patient to the Community Care Management Team (RN, LCSW, CHW) for intervention.
Identify patient social and behavioral health needs, consult with clinician, as appropriate provide warm hand off to Ambulatory Care Management, social work, care navigation, and behavioral health services.
Collaborate with providers, and other frequently used healthcare resources to develop effective timely communication between the patients care teams; and in assessing the patients progress toward individual health care goals
Oversees the development, procurement, and adoption of patient self-management educational resources used by the primary clinical teams.
Ensure targeted patients who have received follow-up after ED, hospital discharge, or other triggering events receive short-term (episodic) care management if applicable.
Contribute to a positive experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary.
Recognize and report data inconsistencies to appropriate practice personnel, and facilitate appropriate data capture and reporting methodologies
Contribute to teamwork within and between departments. Regularly participate in meetings as deemed appropriate by leadership.
Provide and receive constructive ideas, suggestions and feedback in a positive manner. Work collaboratively with co-workers to effectively resolve issues that impact departmental operations.
Monitor and collaborate with practice to improve performance on key outcomes, including cost of care, electronic clinical quality measures, beneficiary experience, and utilization measures.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Minimum of High School Diploma
Completion of accredited medical assistant training program preferred.
Three years of experience as a Medical Assistant
Experience with Microsoft Office and Excel.
Strong customer service skills
Basic math skills.
Required License/Certifications:
CMA, RMA or AAMA (through an approved/accredited organization). Must maintain Certification or credentials while employed required within 6 months of hire.
CPR Certified
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands –Light Work
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary
Updated: 2.5.24
Pay Range
$20
—
$26.78 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Provide comprehensive executive and administrative support to the EVP - Global Markets and Marketing, enabling them to operate efficiently and remain focused on key priorities.
Manage a complex calendar across multiple time zones, exercising sound judgment when prioritizing meetings, appointments, and competing demands.
Coordinate domestic and international travel, including flights, accommodation, ground transportation, detailed itineraries, and visa arrangements.
Coordinate internal and external meetings, conferences, business events, and other executive engagements.
Prepare meeting agendas, briefing materials, presentations, reports, correspondence, and follow-up actions as required.
Manage expenses, invoices, purchase requests, and other administrative documentation accurately and promptly.
Partner closely with internal teams and other administrative professionals to ensure effective coordination and seamless support across the business.
Anticipate the executive’s needs, proactively resolve scheduling and logistical issues, and ensure important commitments and actions remain on track.
Handle confidential, commercially sensitive, and personal information with the highest degree of discretion and professionalism.
What We Look For In You
Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional supporting C-suite executives, investment professionals, or other senior leaders.
A degree, diploma, or equivalent combination of education and relevant professional experience.
Experience in asset management, hedge funds, private equity, family offices, banking, or broader financial services is highly preferred.
Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced and rapidly changing environment.
A proactive, resourceful, and solutions-oriented mindset, with a strong sense of ownership and the ability to anticipate needs.
Excellent attention to detail and a consistent track record of delivering accurate, high-quality work.
Strong written and verbal communication skills, with the confidence to engage professionally with diverse internal and external stakeholders.
Sound judgment and proven ability to manage confidential communications and sensitive matters with discretion.
Ability to work independently, adapt quickly, and remain calm and effective under pressure.
Proficiency with productivity and collaboration tools such as Microsoft Office, Google Workspace, and calendar and expense-management platforms.
Flexibility to support urgent matters across different time zones when reasonably required.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities.
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend.
- Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred.
WHAT WE OFFER
- The opportunity to develop a strong team working with leading asset managers.
- Close collaboration with Harvey’s leadership and product teams on complex customer challenges.
- The chance to help legal teams turn advances in AI into lasting improvements in how they support the business.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11503 Technical Operations & Administrative Virtual Assistant
Independent Contractor – CPT-11503 Technical Operations & Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A mechanical division within an insurance claims consulting company is seeking a technically minded Virtual Assistant to work directly with the division manager and support a team of engineers and technical professionals.
The VA will assist with technical report review, spreadsheet creation, document formatting, email monitoring, file organization, and recurring administrative coordination.
An engineering background is preferred because many of the reports involve mechanical systems and technical construction topics. However, candidates with relevant construction or technical industry experience should also be considered.
The client will provide hands-on training on company-specific processes and review work before it is finalized externally.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Technical Report & Document Support
Review technical reports for completeness, consistency, formatting, and obvious errors
Assist with corrections and revisions based on client direction
Understand the general technical context of reports rather than reviewing solely for grammar
Format reports and supporting documentation
Review and organize technical documents
Prepare documents for the manager's final review
Ensure completed materials follow established internal standards
As familiarity with the business develops, assist in drafting technical reports using the manager’s notes, findings, and instructions, subject to the manager’s review and approval.
Review incoming reports and update emails for completeness, required information, consistency, grammar, and formatting.
Flag unclear technical details, questionable information, or inconsistencies for the manager’s clarification.
Excel & Data Support
Create and maintain advanced Excel spreadsheets
Organize and manipulate technical and project data
Format spreadsheets and reports for internal use
Assist with calculations and recurring data-management tasks
Prepare organized information for manager and team review
Review spreadsheets and reports for missing information, inconsistencies, and obvious numerical discrepancies; flag potential issues for review.
Executive & Team Support
Serve as a direct administrative assistant to the Mechanical Division Manager
Monitor the manager's email and flag important items
Assist with email organization and recurring follow-up
Support six additional technical team members as directed
Track outstanding documents and assignments
Help ensure work is properly organized before routing through the manager for final review
Monitor the manager’s incoming emails throughout the workday, flag urgent or important messages, and bring matters requiring attention to the manager’s notice.
Track and follow up on outstanding requests, assignments, and responses across the manager’s team of approximately six members.
Follow up with team members to ensure requests are acknowledged and tasks are completed, particularly when the manager is traveling.
Help maintain timely responses to clients and colleagues in line with the company’s emphasis on prompt customer service.
File & Document Management
Upload and organize files within OneDrive
Maintain consistent folder and document organization
Save and retrieve reports, attachments, and supporting materials
Assist the manager with remote access to organized information while traveling
Maintain current versions of documents and reports
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Engineering, construction, or related technical background strongly preferred
Civil, mechanical, electrical, or similar engineering education/experience is a strong plus
Construction-industry experience may substitute for direct engineering experience
Strong Microsoft Excel skills required
Strong Microsoft Word skills required
Adobe Acrobat/PDF document-management experience preferred
Technical report or document-review experience preferred
Strong file-management and organizational skills
Excellent English communication
IDEAL CANDIDATE PROFILE
Technically minded with strong analytical ability
Highly proficient with Excel
Strong attention to detail
Comfortable reading technical or construction-related documentation
Organized and dependable
Able to identify inconsistencies and formatting issues
Comfortable working directly with engineers and technical professionals
Able to learn company-specific reporting processes
Strong spoken and written English
Comfortable working independently after hands-on training
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft OneDrive
Adobe Acrobat or Similar PDF Software
Microsoft 365
Work Schedule
Contracted Hours per Week: 30 Hours (Expected to increase to 40 hours/week following initial training)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 30 hours/week (Expected to increase to 40 hours/week following initial training)
Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Dubai, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for an experienced
Executive Personal Assistant
to provide executive and business support to the Chairman.
Job Description:
Reporting directly to the Chairman, the Executive Personal Assistant provides executive and administrative support while taking an active role in coordinating the Chairman’s business activities. The role requires managing multiple priorities, coordinating directly with management and external parties, following up on the Chairman’s instructions and deadlines, and taking ownership of assigned matters through to completion.
If you are a professional who thinks ahead, understands quickly, takes initiative, and knows how to get things done, this is the right role for you. This position will suit an energetic, responsible, and resourceful professional who enjoys a varied role, works confidently and independently, and takes real ownership of their work.
Roles and Responsibilities
• Manage and organize the Chairman’s calendar, appointments, priorities, and schedule.
• Organize complex international travel, including flights, accommodation, transportation, itineraries, meetings, and required travel documentation.
• Prepare meeting agendas, presentations, reports, correspondence, briefing materials, and supporting documentation.
• Manage incoming communications and requests addressed to the Chairman, identify priorities, obtain necessary information, and coordinate the appropriate action or response.
• Track the Chairman’s instructions, commitments, action points, and deadlines, and follow up with responsible parties to ensure timely execution.
• Coordinate with senior management and internal departments on matters requiring the Chairman’s attention or involvement.
• Communicate with external stakeholders, including Board members, clients, business partners, advisers, and other senior-level contacts.
• Draft, edit, and format executive correspondence, emails, presentations, reports, and other business communications.
• Maintain the Chairman’s contacts, records, documents, and relevant business information.
• Organize executive meetings and business visits, ensuring the necessary arrangements are in place.
• Handle sensitive and confidential business matters with professional discretion.
• Support special assignments from the Chairman and coordinate their execution.
Qualification Requirements:
• Excellent written and spoken English, with strong business writing and communication skills.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to effectively use
AI tools and task management systems
to organize work, manage priorities, track progress, and achieve assigned goals.
• Sound judgement and the ability to identify priorities and respond effectively to changing requirements.
• Confident and professional communication skills when dealing with senior management and external stakeholders.
• Proactive and solution-oriented approach, with the ability to anticipate requirements and address issues effectively.
• Ability to perform effectively in a fast-paced, demanding, and international business environment.
Education and Experience Requirements
• Bachelor’s degree is required;
Master’s degree or relevant postgraduate qualification will be considered a strong advantage.
• Minimum of 5 years of relevant experience supporting a Chairman, CEO, C-level executive, business owner, or other senior executive.
• Experience within an international, engineering, industrial, or project-driven organization will be considered an advantage.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Adobe Acrobat.
• Proven experience organizing complex international travel and executive-level meetings.
• Flexibility to work outside standard business hours when required by executive schedules, international operations, travel, or urgent business matters.
Location: Uttar Pradesh, Noida, India
PIPECARE is a global provider of
in-line inspection and pipeline integrity solutions
, supporting clients across the Oil & Gas industry. With a multicultural and international working environment, our teams work across multiple countries and project locations.
We are looking for an enthusiastic
HR Trainee – HR & Administration
to join at NOIDA Location and gain practical exposure to HR operations, employee administration, and international travel coordination.
About the Role
This role is ideal for someone who wants to build a career in
HR Operations
and enjoys working in a fast-paced, people-oriented environment.
The HR Intern will support the HR team in managing day-to-day employee activities, HR documentation, administration, and particularly travel arrangements for employees and field/project personnel.
The role will provide exposure to both corporate HR and project-based workforce management within the Oil & Gas industry.
Key Responsibilities
HR Operations
Support day-to-day HR operations and employee-related activities.
Assist with employee onboarding and joining formalities.
Maintain employee records, HR databases, and documentation.
Support attendance, leave, and employee data management.
Prepare HR reports, trackers, and MIS.
Assist with HR letters, certificates, and other employee documentation.
Support employee engagement activities and HR initiatives.
Employee Travel Management
Coordinate
domestic and international travel
for employees.
Arrange flights, hotels, airport transfers, local transportation, and accommodation.
Coordinate with travel agencies, hotels, and other travel service providers.
Maintain employee
travel calendars and movement trackers
.
Support visa, passport, and travel-document coordination.
Manage travel changes, cancellations, rescheduling, and urgent travel requirements.
Ensure travel arrangements comply with company policies and approved budgets.
Maintain accurate travel-related records and documentation.
Field & Project Workforce Support
Support travel and mobilization requirements of employees deployed at project/client locations.
Coordinate employee movement between office, project sites, and international locations.
Maintain deployment and movement records.
Coordinate with Operations and Project teams for workforce mobilization.
Ensure required travel and employee documentation is available before deployment.
Administration
Support day-to-day office administration activities.
Coordinate with vendors and service providers.
Assist with office events, meetings, employee engagement activities, and facilities-related requirements.
Maintain administrative records and trackers.
Support coordination between HR, Admin, Finance, Operations, and other departments.
Essential Qualification/ Skills:
Recently completed
MBA/PGDM – HR, BBA, B.Com, or a related qualification
.
A fresher or has
0–1 year of relevant experience
.
Strong in communication and interpersonal skills.
Highly organized with excellent follow-up abilities.
Comfortable working with
MS Excel, Word, and PowerPoint
.
Detail-oriented and good at maintaining records.
Comfortable coordinating with multiple stakeholders.
Proactive, dependable, and willing to learn.
Interested in building a career in
HR Operations
.
Location: Dominican Republic
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Mexico
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Mexico
seniorEast Coast, United States; Jersey City, New Jersey
New York, NY, United States
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Tel Aviv-Yafo, Tel Aviv District, Israel; Ability to collaborate effectively with U.S.-based teams, including flexibility for meetings across time zones
География найма не уточнена
Hong Kong, Hong Kong SAR; Singapore, Singapore; Manage a complex calendar across multiple time zones, exercising sound judgment when prioritizing meetings, appointments, and competing demands; Flexibility to support urgent matters across different time zones when reasonably required
ГибридNew York
ГибридSan Francisco
ГибридNew York
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW