Figure is looking for a Financial Crimes Associate to manage fraud and transaction monitoring alerts and escalate suspicious incidents while supporting BSA and anti-money laundering compliance across lending and banking products.
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Figure is looking for a Financial Crimes Associate to manage fraud and transaction monitoring alerts and escalate suspicious incidents while supporting BSA and anti-money laundering compliance across lending and banking products.
Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. THE ROLE We're hiring a Product Compliance Manager to make sure every product Rain ships is compliant by design. You'll sit between Product, Engineering, Legal and Compliance, turning regulations and card network rules into clear product requirements before code is written, not after launch. Rain moves fast: partners go live in weeks, and new products like embedded wallets, credit and prepaid programs, and agent-issued virtual cards keep coming. You'll own the compliance review that lets that speed hold up with regulators, the networks, our bank partners and auditors. WHAT YOU'LL DO - Own product compliance reviews. Assess new products, features and partner programs end to end, from PRD to launch, and sign off on the compliance requirements each one needs. - Translate rules into requirements. Turn regulations and network rules into concrete specs, controls and acceptance criteria that Product and Engineering can build against. - Keep card programs network-compliant. Own adherence to Visa and Mastercard operating rules as a Principal Member, including program approvals, network registrations and periodic attestations. - Cover consumer protection. Apply Reg E, Reg Z, TILA, UDAAP, ECOA and state requirements to cardholder agreements, disclosures, fees, rewards and dispute flows. - Review partner programs. Assess partner use cases, marketing materials, cardholder terms and onboarding flows before launch, and monitor them after. - Partner with Financial Crimes. Make sure KYC/KYB, sanctions screening and transaction monitoring requirements are built into products such as wallets, payouts, onramps and offramps. - Track the landscape. Follow stablecoin, payments and money transmission developments in the US and abroad, including federal stablecoin rules and MiCA, and flag what changes our roadmap. - Build the program. Maintain product compliance policies, the review process, a product risk inventory and the evidence trail that bank partners, networks, regulators and auditors ask for. WHAT WE'RE LOOKING FOR - 5+ years in product compliance, regulatory compliance or a similar role at a fintech, card issuer, program manager, sponsor bank or payments company. - Hands-on knowledge of card issuing: Visa and/or Mastercard operating rules, prepaid and credit programs, and the issuer–processor–program manager model. - Working knowledge of US consumer financial regulation, including Reg E, Reg Z, UDAAP and state money transmission rules. - A track record of reviewing products before launch and writing requirements that engineers actually build from. - Sound judgment on risk: you know when to say "yes, if" and when to say no, and you can explain both. - Clear writing for very different readers, from an engineer's ticket to a bank partner's due diligence questionnaire. NICE TO HAVE, BUT NOT MANDATORY - Experience with stablecoins, digital assets or crypto-linked card programs. - Exposure to international regimes such as MiCA, UK FCA rules or APAC payments licensing. - Background at a Principal Member issuer or sponsor bank, including network audits or bank partner exams. - Familiarity with BSA/AML, OFAC and FinCEN requirements. - A JD or a certification such as CAMS or CRCM. - Comfort reading API docs and working inside tools like Linear, Jira or Notion. THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN: - Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. - Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. - Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. - Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. - Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. - Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. - Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! - Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. The role: We are looking for a Customer Support Specialist to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems. Responsibilities: Provide timely technical support to clients and partners regarding acquiring operations and payment systems Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations Resolve simple technical issues independently and escalate more complex problems when necessary Advise clients on setting up and using software for payment operations Document client inquiries, including problem descriptions, actions taken, and outcomes Collaborate with other company departments to promptly address clients' technical issues What you need to succeed in this role: At least 1–2 years of relevant experience in the fintech industry Excellent written and verbal communication skills in English and Russian Knowledge of the principles of operation, payment terminals and payment gateways Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana) Experience with any ticketing/CRM system Quick learning ability and adaptability to new information A proactive and problem-solving mindset with excellent organizational skills Excellent communication skills and ability to explain complex technical concepts in simple terms Ability to work in shifts, including both day and night, to ensure 24/7 customer support What we offer: Opportunity to shape the future of fintech solutions within a growing company A collaborative and supportive team environment Continuous learning and development opportunities to enhance your skills and career growth Competitive salary Paid vacation Fully remote work Additional Information: Employment Type: B2B Contract Working schedule: Shift-based, including both day and night shifts (24/7 rotation) * Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.
Location: Philippines; Lao People's Democratic Republic FP Markets Group of Companies is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a Country Manager (Remote) to lead and grow our operations in an assigned region/countries. Responsibilities: Take full ownership of the assigned market, developing and executing strategic plans to grow our client base, revenue, and brand presence Build and maintain strong relationships with key partners, affiliates, and stakeholders Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success Represent FP Markets at industry events, conferences, and networking opportunities Candidate Profile: 2+ years of experience in FX/CFD and online trading industry 1+ years in a management or leadership role in sales, business development, or partner management Fluent in English (other languages are an advantage) Strong strategic thinking, decision-making, and stakeholder management skills Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup The Offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Corporate equipment Fully remote work Your Journey to FP Markets: Interview with HR Interview with the Hiring Manager Presentation of Business Plan to the Head of Business Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: EMEA - Remote; USA - Remote Workplace: Remote ABOUT POLYGON LABS Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. AI PLATFORM ENGINEER ABOUT THE ROLE We are hiring an AI Platform Engineer to help build the platform that powers every agent at Polygon Labs. Polygon is a cryptocurrency company focused on on-chain payments infrastructure. As we shift to having agents manage the majority of work across engineering, business development, compliance, support, and finance, people will supervise and guide those agents while making key decisions. You will join a small, flat Platform Team reporting to the AI Platform Lead. This team owns the entire AI platform, including the agent runtime, MCP servers, guardrails, evaluations, observability, and spend tracking. The team proactively identifies opportunities where AI can accelerate, improve, or automate work company-wide—including tasks that haven’t yet been automated. Our internal customers are Operators: domain experts in every function who manage fleets of agents and define standards of quality. This is a hands-on IC role, where you will write code, ship to production, and take ownership of your deliverables. YOUR RESPONSIBILITIES - Move agentic workflows into production, taking prototypes to robust systems for real users and owners, with SLAs (e.g. spec-to-PR agents, AI code review, incident triage, KYB review). - Build and manage MCP servers, including system design, hosting, security, authentication (e.g. per-user OAuth), and keeping a clean connector inventory for Slack, GitHub, Jira, HubSpot, and internal services. - Develop autonomous agents that act and plan across tools through trust stages: shadow, suggest, execute, and autonomous. - Embed guardrails into the platform, providing each agent its own identity, scoped credentials, audit logs, CI checks, approval gates, allowlists, and least-privilege access. - Build evaluation frameworks (test sets, regression suites, live scoring in production) so every agent releases with quality metrics tied to business outcomes. - Instrument agents for observability: tracing, logging, latency, cost, drift detection, and daily dashboards for Operators. - Track AI spend across providers (Anthropic, OpenAI, OpenRouter), setting budgets, alerts, and spend attribution to teams, agents, and workflows. - Support Operators by developing features from their requests, writing documentation, running enablement sessions, and building self-service tools. - Create skills and plugins centralizing company knowledge (processes, standards, security, brand), versioning and reviewing these to ensure consistent, repeatable agent output. - Proactively find and automate manual, repetitive processes across the company, measuring outcomes and iterating rapidly. WHAT YOU'LL NEED - 5+ years as a software, platform, or infrastructure engineer, including experience prior to AI coding tools. Solid grasp of system design, data modeling, testing, debugging, and code review. - 6-12 months shipping LLM-based systems to production, with agentic workflows in use by real end users. - Daily, hands-on experience with AI coding agents like Claude Code and Codex to write, test, and review production code. - Experience building autonomous or multi-step agents with tool use (Claude Agent SDK, Anthropic/OpenAI APIs, or similar). - MCP server experience (OAuth flows, scoped tokens, user-level access control). - Identity and access experience: Okta (or similar IdP), SSO (SAML/OIDC), SCIM provisioning, group-based and device policies. - Creating automated system identities (GitHub Apps, service accounts, API keys, secret managers like 1Password). - Designing guardrails: least-privilege, audit logs, CI checks, approval gates, allowlists, and policy-as-code. - Creating evals for LLM systems: test sets, rubrics, CI regression, release gates, and live production scoring. - Instrumenting production system observability: tracing, metrics, alerting, dashboards (OpenTelemetry, Grafana, Datadog, Langfuse, LangSmith, Braintrust). - Tracking AI spend across vendors: per-key limits, cost centers, budgets, actionable alerts. - Strong in at least one of TypeScript, Python, Go; working knowledge of CI/CD (GitHub Actions/etc), cloud infrastructure. - Track record of independently identifying and automating manual processes (two or three concrete examples). - Clear, concise written communication (specs, runbooks, RFCs). PREFERRED QUALIFICATIONS - Cryptocurrency, blockchain, payments, or fintech experience (regulated industry/audit a plus). - Experience writing agent skills, plugins, or shared prompt libraries for organizational reuse. - Familiarity with model gateways (OpenRouter, LiteLLM, Portkey): key management, routing, fallback. - Experience extending open-source coding agents (OpenCode, Pi). - Awareness of emerging agent identity standards (MCP enterprise-managed auth, Okta Cross App Access). - Context/retrieval engineering: vector stores, agent memory, permissioned retrievals. - ML engineering: model evaluation, fine-tuning, model routing. - Experience with agent runtimes/sandboxes (Modal, n8n, containerized environments). - Public technical work: open-source tools, servers, blog posts, talks about agent production experience. HOW YOU’LL WORK - Treat Operators as the customer—supporting engineers and non-engineers in every business function. - Listen to needs, refine vague asks into actionable requirements, and communicate technical concepts plainly to executives or subject matter experts. - Assertively but diplomatically push back on unsafe or low-value requests, suggesting alternatives. - Operate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones. - Use judgment to distinguish critical automations from temporary demos, and validate changes with affected users. - Own outcomes post-merge: pilot, monitor, fix, and iterate as needed. - Work transparently in public channels, tickets, written docs, and runbooks. - Create reusable assets (skills, plugins, templates, tools) from frequent learnings or solutions, making them broadly accessible across the company. SUCCESS IN 90 DAYS - 30 days: Ship production changes to a live system (e.g. AI SDLC pipeline, code review, or spend analytics). Gain familiarity with agent runtime, MCP servers, spend tracking. - 60 days: Take end-to-end ownership of a platform area, publishing a spec and meeting with relevant Operators. - 90 days: Ship an agent with live-scored eval suite and Operator dashboard; complete an Operator request independently; propose and launch at least one unsolicited automation. POLYGON LABS PERKS The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: - Remote first global workforce - Industry leading Medical, Dental and Vision health insurance* - Company matching 401k with 3% match* - $1,500 Home Office Set Up Allowance (life-time max) - $200 Annual Book Allowance Program - $75 Monthly internet or phone reimbursement - Flexible Time Off - Company issued laptop - Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Learn More about Polygon Labs Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services. The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits). ABOUT THE ROLE The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training. This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud - Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity - Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies - Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases - Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team - Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes - Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development - Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates - Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members - Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience - Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE: - Bachelor's Degree or equivalent work experience - Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule - 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment - Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits) - 2+ years experience in a supervisory or lead role managing a team handling fraud investigations - Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks - Sound judgment under pressure and the confidence to make decisions independently when leadership is offline - Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus) - Experience developing investigation workflows, policies, procedures and training - Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders NICE TO HAVE: - Experience with real-time payments or after-hours fraud coverage - Experience leading fraud recovery efforts with other financial institutions - Bilingual, fluent in both English and French WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Cryptocurrency Fraud. You will be the detective protecting our clients' digital assets, tracing on-chain transactions, and ensuring our crypto platform remains a safe place to build wealth. This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs. What you will do: - Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals. You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions. - Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible. - Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms). You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity. - Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs). - Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters. Who you are: - The On-Chain Detective: You have incredibly high attention to detail. You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements. - Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform. - An Empathetic Communicator: You know that behind every lost wallet or scam is a real person. You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients. The Requirements: - Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security. - Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows. - Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3. - Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy. - Communication: Exceptional written and verbal communication skills. Nice to Haves: - Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar). - Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote - US About the Job: LaunchDarkly is seeking a Commissions Analyst to help administer accurate, timely commission programs for the Revenue organization. The role will validate commission calculations, maintain commission and quota data in commissions tool, support accrual and payroll submissions, and respond to employee and leader inquiries. Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad hoc reporting. We’re looking for someone with commission experience, strong spreadsheet skills, curiosity, and attention to detail who will improve how work gets done—automating manual processes and thoughtfully using approved internal AI tools while maintaining appropriate review and controls. Responsibilities: Validate monthly commission calculations against plan terms and source data; build spreadsheet checks and reconcile discrepancies with commissions tool Prepare commission accruals for Finance and commission payment submissions for Payroll according to local Payroll schedules, with accurate supporting analysis and reconciliations Support the build and implementation of commission plans in the commission tool; administer employee records and plan inputs Calculate individual quota assignments from approved base quotas, partnering with Revenue Operations to validate changes and resolve discrepancies Address and resolve any commission or compensation-plan-related inquiries Track and administer incentive spiffs, adjustments, and exceptions Deliver ad hoc reporting and analysis Support compensation plan distribution and track participant review and approval status Improve commission processes by standardizing controls, automating repetitive work, and thoughtfully using approved internal AI tools with appropriate human review Maintain clear process documentation and audit-ready reconciliations Handle confidential compensation data with discretion Qualifications: 3+ years of experience in sales commissions or incentive compensation; experience supporting multiple commissionable roles is preferred Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field preferred, or equivalent experience Experience with a commissions platform such as QuotaPath, Xactly, CaptivateIQ, Everstage or similar, and familiarity with Salesforce or related business systems Highly proficient Excel and Google Sheets skills, including formulas, lookups, validation workbooks, and reconciling large data sets Strong analytical and investigative skills; able to trace discrepancies to source data, understand calculation logic, and explain findings clearly Exceptional attention to detail, accuracy, and follow-through, with the ability to manage recurring deadlines and competing requests Clear written and verbal communication skills and comfort partnering with Sales, Customer Success, Revenue Operations, Finance, and Payroll Demonstrates curiosity, initiative, and ownership, with the ability to assess existing processes critically and identify opportunities to improve efficiency, accuracy, and controls Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $108,800 - $149,600** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $97,900 - $134,640** Zone 3: All other US locations - $92,500 - $127,160** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
Location: Denver, CO, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: We are looking for an accomplished Vice President of Risk and Customer Management to own what we are willing to lay, to whom, and at what price, reporting to the Chief Trading Officer. The role sits deliberately independent of every business whose risk it governs - US Sportsbook, International Sportsbook, the US Predictions Exchange and the US Market Maker - and carries a two-sided mandate: to say no safely, and to say yes profitably. A function that only does the first will protect the balance sheet and lose the proposition. The ideal candidate will have extensive experience in risk management within betting or financial markets, a proven track record of setting and defending risk policy at scale, and the cautiousness required to protect a growing balance sheet against the costly error nobody saw coming. Responsibilities: Lead and oversee the two functions within Risk and Customer Management — Risk Strategy, which sets tolerance and policy across all four businesses, and Risk Operations, the 24/7 desk that executes it. Own the appetite each business holds, recognising that appetite differs between them in kind and not only in degree: the Market Maker optimises expected value, while the customer-facing businesses optimise expected value subject to an experience standard. Express risk appetite as a set of controls the business can change without a software release, specifying both the limits that cap exposure and the constraints that prevent availability being degraded in order to reduce it. Own the overall management of capital, and the controls that stop a costly error reaching the balance sheet unnoticed. Own customer profiling and safeguarding policy, using restriction sparingly on the basis that at scale it damages the brand, and favouring price and limit management over exclusion. Own a single, normalised view of exposure across the customer books and the market-making desk, and the netting of risk across the portfolio as a whole. Own the economics of the trade-off: where exposure justifies protection, where the cost-benefit favours taking more risk, and the discipline of not defaulting to the least disruptive option. Own the commercial relationship with our top VIP customer reps, partnering with Managed Trading Services and VIP on the experience those customers receive. Specify the appetite and exposure capabilities the platform must provide, and hold Trading Product and engineering to account for delivering them; drive the automation of risk decisioning so that the desk's judgement is spent on exceptions rather than the routine. Provide regular reports and analysis to senior management on exposure, risk appetite utilisation, and the performance of risk decisions. Foster a culture of excellence, teamwork and continuous improvement within the team, promoting professional development and knowledge sharing. Qualifications: Bachelor's degree in finance, mathematics, statistics, or related field. Advanced degree preferred. Minimum of 10-15 years of experience in risk management within sports betting, exchange or financial markets, with at least 3-5 years in a senior leadership role. Proven track record of owning risk policy independently of the commercial functions whose results it affects, and the credibility to hold that line. Experience managing capital and exposure across multiple products or books, including the consolidation of risk into a single view. Deep understanding of sports betting markets, customer profiling, promotional and arbitrage abuse, and the levers available short of restricting a customer. Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions. A genuinely paranoid disposition about downside risk, paired with the commercial instinct to take risk where the cost-benefit favours it. Knowledge of regulatory requirements, responsible gambling obligations and compliance considerations related to sports betting and prediction market operations. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively across departments. Passion for sports and a commitment to delivering the best possible betting experience for customers. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $250,000 — $314,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: Denver, CO, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: We are looking for an accomplished Vice President of Managed Trading Services to lead the teams that deliver the day-to-day quality of our betting proposition, reporting to the Chief Trading Officer. The role owns the foundations of a best-in-class customer experience across three businesses - US Sportsbook, International Sportsbook and the US Predictions Exchange - and is held to a single standard: that a customer has zero reasons to leave. The ideal candidate will have extensive experience running large-scale live trading operations, a proven track record of raising coverage, pricing accuracy and in-play quality at scale, and the conviction that manual intervention is a defect to be automated away rather than a job to be staffed. Responsibilities: Lead and oversee the four teams within Managed Trading Services — MTS US, MTS International, Trading Operations and Compliance, and Pricing Supervision — providing guidance, direction and support to ensure efficient and effective trading operations. Own the day-to-day quality of the proposition across the three customer-facing businesses: event and market coverage, in-play availability, speed and accuracy, and price position against competitors. Own the benchmarking programme, run as a shared service across the businesses, and hold the wider organisation to account against competitor coverage, price and availability. Own pricing supervision at the coal face for both pre-game and in-play: the tactical mitigations that keep prices safe in the moment, the escalation of root causes to the teams that own the underlying fix, and the retirement of every mitigation so that no temporary fix becomes permanent silently. Drive the conversion of manual work into automation, treating every repeated intervention as a defect, and reporting the rate at which human coverage is replaced by engine coverage. Ensure detection of problems is automated and remediation is human, and drive the proportion of defects found by customers rather than by our own systems towards zero. Act as a primary source of product feedback to Trading Product and engineering on the improvements that would most improve the core customer experience. Own trading operations and compliance, including settlement, market and event integrity, and the regulatory obligations attached to trading activity in every market we operate in. Partner with Risk and Customer Management on the experience our highest-value customers receive, and with Price Discovery and Quantitative Research on the fixes that remove recurring pricing defects at source. Foster a culture of excellence, teamwork and continuous improvement within the team, promoting professional development and knowledge sharing. Qualifications: Bachelor's degree in finance, mathematics, statistics, or related field. Advanced degree preferred. Minimum of 10-15 years of experience in sportsbook trading or trading operations, with at least 3-5 years in a senior leadership role. Proven track record of running large-scale, multi-jurisdiction live trading operations at high volume and under regulatory scrutiny. Demonstrable experience of reducing manual workload through automation rather than headcount, and comfort holding a team to an automation target. Deep understanding of the modern betting proposition, including same-game parlays, player props and high in-play availability, and the trading disciplines that keep them accurate at scale. Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions. Knowledge of regulatory requirements and compliance considerations related to sports betting operations, including settlement and integrity obligations. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively across departments. Experience with trading platforms, benchmarking and risk management tools, and working fluency with AI tooling applied to operational problems. Passion for sports and a commitment to delivering the best possible betting experience for customers. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $250,000 — $314,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need judgment. As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer. Partner Programs sets program policy. You will build and run the service levels, knowledge, quality bar, and escalation paths that put that policy into practice, and keep them reliable as volume grows. This is a hands-on operator and builder role. You will be close enough to the queue to know why a case was hard or a rule broke, while you build the team, the vendor coverage, and the Claude-powered automation that keep support from growing in line with partner count. Key responsibilities Manage the partner support team: set priorities and clear expectations, coach the Partner Support Specialists, address performance early, and expand the team if volume or coverage calls for it Own the support operating model: the L1 and L2 boundary, severity definitions, service levels, and escalation paths; review misrouted and wrongly escalated tickets, and fix the rule as well as the ticket Run the L2 queue to its service levels: coverage across shifts, one owner for every case, clean handoffs to the teams that hold the answer, and careful handling of sensitive and high-impact partner issues Manage the support service line with our business process outsourcing (BPO) team: work with their leads day to day and hold a stated quality bar through training and sign-off for each new cohort, the QA rubric and calibration, the weekly operating review, and corrective action when quality or coverage slips Own the knowledge layer: one source of truth for the help center, macros, and AI agent content, updated when a program change ships, so every layer gives partners the same answer from day one of a launch Own the support platform: routing, conversation attributes, views, workflows, access, and service-level reporting; keep the taxonomy short, consistent, and reportable Scale through self-serve, vendors, and Claude: use topic and outcome data to decide what moves to each, and build automations for tagging, routing, QA screening, and reporting; test them on real tickets and add human checkpoints where a wrong answer carries risk Turn what partners ask into fixes: bring the recurring causes behind ticket volume to Partner Programs, Partner Business Systems, and other owners, and follow each one through until the tickets stop Run support on a scorecard covering responsiveness, resolution, escalation accuracy, and quality, and use it to plan capacity and to tell the team, the vendor, and leadership what to fix next Minimum qualifications Support operations experience at a technology company, including managing a small team Experience running an outsourced or BPO support team: onboarding waves, service levels, QA rubrics, calibration, and performance feedback A track record of building a tiered support model from an early stage and running it as volume grew Hands-on depth in Intercom or a comparable platform (Zendesk, Salesforce Service Cloud): routing rules, attributes, workflows, reporting, and permissions Experience running knowledge and content for an AI support agent, including how to review answer quality and close content gaps Strong analytical instincts: able to read ticket data, find the cause behind a spike or a backlog, and turn it into a fix and a capacity plan Sound judgment while the program is still moving: able to make the call with incomplete information, hold a policy line with a frustrated partner or an internal stakeholder, and keep the relationship intact A builder's mindset and clear writing: you use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it Preferred qualifications Support operations experience in a B2B, partner, or channel environment Experience supporting a partner, reseller, systems integrator, or independent software vendor (ISV) program Experience building support coverage across regions, time zones, or languages Familiarity with Salesforce, and with the Claude API, Claude Code, or MCP The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world. You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions. Key responsibilities Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize Manage and develop a small team of Product Data Scientists Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow Minimum qualifications Have extensive experience in data science, including leading analytics for a growth or product area at significant scale Have 5+ years managing data science teams, including setting team direction and developing senior data scientists Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work Communicate clearly in writing and in presentations, including to executive audiences Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress Care about the company’s mission of building helpful, honest, and harmless AI Preferred qualifications Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling Experience with targeting, personalization, or uplift models in production Background at consumption-based, multi-product companies serving both consumers and enterprises Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $460,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Primary Focus: As Senior Manager, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention. This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative. Key Responsibilities: Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning. Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage. Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts. Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month. Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning. Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs. Write concise test readouts and maintain a living library of what works for Casino players. Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution. Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle. Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space. Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio. Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership. Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing. How This Role Connects Across the Team: Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned. Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership. Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel. Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy. Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards. Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs) Skills & Qualifications: 8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business. Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it. Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats. Proven track record building and running creative testing programs at volume. Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations. Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout. Experience influencing brand and integrated campaigns across matrixed teams without direct ownership. Experience managing and developing direct reports. Willingness to travel occasionally for team meetings and Fanatics events. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #li-JM3 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Resellers are a major route for organizations to buy Claude. Our reseller program runs across two motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. Each motion brings its own agreements, systems and cloud counterparts, and the program is expanding across regions at the same time. As our Resale Operations Lead, you will run resale operations: how resellers get authorized, transact, get reported on, get paid and get supported, across both motions and every live cloud. The resale business team sets the strategy and the commercial framework. You will build and run the processes, playbooks and team that put that framework into practice, and keep them reliable as volume grows. This is an operator and builder role, not a partner manager role. You will be hands-on in the detail of a private offer or a partner quote while you build the team, the vendor coverage and the Claude-powered automation that keep resale operations from growing in line with partner count. Reporting to Head of Partner Operations and Systems · San Francisco or New York based What you'll do Lead the resale operations team: set priorities, coach the reseller operations managers, and keep every region on the same playbooks rather than a set of local processes. Build the resale runbook and launch kit across AWS, Google Cloud and Microsoft, so that authorizing, onboarding and supporting a reseller works the same way wherever it can, and each new cloud comes online from the kit. Run hyperscaler resale operations: marketplace authorizations and private-offer processing with the cloud alliance teams, and operational escalations with AWS, Google Cloud and Microsoft, raised through the cloud alliance teams. Stand up direct resale operations: partner quotes in Salesforce CPQ, order forms, booking and provisioning, and commit tracking and true-ups, working with Deal Desk, Commercial Operations, Finance and Tax. Operate the program rules as controls that can actually run: deal registration to the published policy, eligibility checks, margin and rebate data, and the unauthorized resale process. Flag early what cannot be operated yet. Own the reseller transaction data, so that every reseller transaction traces to an end customer under the attribution rules Partner Strategy and Operations governs, partners are paid accurately and partner-sourced revenue can be measured. Scale through vendors and Claude: propose which resale work moves to outsourced teams or to Claude, run the vendor team's resale scope to a stated quality bar, and build automations with human checkpoints where a wrong decision carries risk. Run resale on a scorecard: application decision time, registration cycle time, attribution coverage, payout accuracy and launch readiness. Use it to tell the team and leadership what to fix next. What might make you a good fit Channel, reseller, distribution or partner operations experience at a technology company, including managing a small team. Hands-on depth in both motions: cloud marketplace resale (authorizations, private offers, deal registration) and direct or contract-based resale (quote-to-order, partner billing). A track record of building a resale or channel operations process from an early stage and running it as volume grew. Fluency in order-to-cash, including Salesforce CPQ or a comparable tool and the Finance, Deal Desk, Legal and Tax coordination that comes with it. Experience managing outsourced or vendor teams: scope, service levels, quality sampling and performance feedback. Sound judgment while the program is still moving. You can make the call with incomplete information, hold a control under pressure from sales or a partner, and keep the relationship intact. A builder's mindset and clear writing. You use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it. Strong candidates may also have Experience on the partner or marketplace side of a hyperscaler, or in operations at a major distributor. Experience running partner rebate, margin or incentive operations, or launching a resale program in EMEA or APAC. Familiarity with the Claude API, Claude Code or MCP. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Cyprus; Serbia; Poland Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Supply planning & Growth Manager. Your main tasks will be: Design the supply sufficiency model: demand forecast → available quality supply → deficit → partner order → control. Plan acquisition, activation, retention and reactivation of partners, taking into account ramp-up time to productivity. Agree quality parameters with the Quality Lead and economics with the Incentives Lead; set tasks for Analytics. Maintain the deficit/surplus map and run regular re-planning; hand over a single order to the run team. Run growth pilots and measure the incremental effect on MAVP; never substitute results with headcount or online hours. We expect from you: Design the supply sufficiency model: demand forecast → available quality supply → deficit → partner order → control. Plan acquisition, activation, retention and reactivation of partners, taking into account ramp-up time to productivity. Agree quality parameters with the Quality Lead and economics with the Incentives Lead; set tasks for Analytics. Maintain the deficit/surplus map and run regular re-planning; hand over a single order to the run team. Run growth pilots and measure the incremental effect on MAVP; never substitute results with headcount or online hours. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Children's education reimbursement . 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period. Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!
Location: Cyprus; Serbia; Poland Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Supply quality & Retention Manager. Your main tasks will be: Design the quality driver model and link supply behaviour to MAVP conversion, retention and recovery of valuable pairs. Find problems in cohorts and segments; design quality activation, training and behaviour change programmes. Agree order quality parameters with the Planning Lead and commercial levers with the Incentives Lead. Set requirements for Product/ML on prompts and signals; validate the effect with Analytics. Hand over standards and the playbook to account managers; measure adoption and sustained effect with guardrails on complaints and client pressure. We expect from you: Quality modelling: links partner behaviour to creating and retaining valuable pairs. Customer experience diagnostics: tells activity and spend growth apart from better experience and repeat contact. Cohort analysis of new, active and returning partners. Experiments: comparison groups, observation periods, stop criteria. Writing requirements for Product/ML: prompts, signals, quality measurement. Building training programmes, standards and playbooks. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Children's education reimbursement . 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period. Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!
Location: United Kingdom Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region. At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow. You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator. You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way. This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you. Key Responsibilities : - Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach) - Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity - Qualify and schedule high-value meetings that convert into tangible sales opportunities - Present and clearly articulate Oyster’s global employment platform to target buyers - Organize, optimize, and manage your pipeline for maximum efficiency and predictable results - Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy. What we value: - Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth - Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward - Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression. - Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times - T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results What will make you successful: - Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts. - Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure. - Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you. - Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline - Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action. Candidates who stand out possess: - Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome. - Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.) - A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language skills HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The Role As a Senior Product Manager, Internal Tools & Marketing Technology at Fanatics Betting & Gaming (FBG), you will build and scale the platforms that connect customers to the right agent and the right message. You will own two tightly linked systems: the contact center platform that routes, skills, and queues customer contacts across support and VIP; and the marketing technology stack that moves customer events into and out of our engagement platform (XtremePush) to power lifecycle, promotional, and transactional messaging. You will partner closely with operations, CRM/lifecycle marketing, engineering, data, and compliance to translate operational and marketing needs into platform requirements, prioritize a shared roadmap, and deliver internal systems that directly shape customer-facing experiences — whether that’s a new product or state launch, a change in staffing model, or a new campaign journey. Responsibilities Own the contact center routing, skilling, and queue configuration roadmap end to end — from operational requirements through build, launch, and iteration Lead product readiness for new launches across support and marketing surfaces: routing design, agent skilling, queue setup, event instrumentation, and messaging configuration Own the marketing technology integration layer: define the customer events flowing into XtremePush, the triggers and data flowing back out, and the schemas and contracts between platforms Partner with CRM and lifecycle marketing to translate campaign and journey needs into platform requirements, and with engineering and data to deliver reliable, low-latency event pipelines Write clear user stories and product requirements for operations, marketing, and engineering stakeholders Identify gaps in existing back-end systems and operational workflows and translate them into scalable product solutions Use data, research, and operational insight to set roadmap priorities and measure success against defined KPIs (e.g., routing accuracy, handle time, event delivery latency, campaign reach) Partner with engineering on Salesforce-based workflows and additional internal platforms that improve operational efficiency and accuracy Collaborate with chatbot and AI product owners where routing, escalation, and messaging intersect automated support Develop a deep understanding of the FBG platform, operational processes, and the role internal platforms play Operate with a high degree of autonomy, independently driving discovery, requirements, and delivery while aligning closely with senior product leadership and cross-functional partners Qualifications 5+ years of product management experience, preferably in an agile, B2C digital product organization Experience owning end-to-end product features spanning back-office workflows, backend system requirements, data needs, and front-end functionality Experience building products for internal or operational users (customer support, VIP, promotions, risk, compliance, or marketing ops teams) preferred Comfort working with event schemas, APIs, and data pipelines; able to partner with engineering and data teams on technical requirements Experience with Salesforce-based tools or CRM platforms preferred Experience with AI-, automation-, or chatbot-related initiatives a plus Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs Highly collaborative, with a track record across operations, marketing, analytics, design, and engineering Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $117,000 — $194,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
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