Associate, Fraud Investigations Crypto (Fixed Term Contract)

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Cryptocurrency Fraud. You will be the detective protecting our clients' digital assets, tracing on-chain transactions, and ensuring our crypto platform remains a safe place to build wealth. This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs. What you will do: - Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals. You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions. - Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible. - Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms). You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity. - Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs). - Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters.   Who you are: - The On-Chain Detective: You have incredibly high attention to detail. You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements. - Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform. - An Empathetic Communicator: You know that behind every lost wallet or scam is a real person. You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients.   The Requirements: - Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security. - Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows. - Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3. - Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy. - Communication: Exceptional written and verbal communication skills.   Nice to Haves: - Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar). - Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.