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Location: Philippines We are seeking an exceptionally organized, proactive, and dependable Virtual Executive Assistant (EA) & Operations Coordinator to serve as the high-level "right hand" to our Practice Leader, Pam. In this dual executive and personal support role, you will manage executive calendars, prioritize communications, coordinate team workflows, and take complete ownership of administrative projects to eliminate decision fatigue. A critical near-term priority for this position includes managing operational logistics and executing manual patient data migration as our practice transitions from Elation EMR to Dakota Health (which also serves as our primary VoIP communication platform). The ideal candidate is a resourceful, self-directed professional who anticipates needs before being asked, communicates with polish and warmth, and thrives in an autonomous functional medicine environment. Working Environment & Core Schedule Role Title: Executive Assistant – Functional Medicine Practice Specialty: Functional Medicine & Holistic Health Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST (Eastern Standard Time) Core Technology Stack: Elation EMR (Legacy), Dakota Health (New EMR & Integrated VoIP), Google Workspace / Microsoft 365, Project Management Tools Special Project Focus: Manual EMR Data Migration (Elation to Dakota Health) Top 3 Daily Responsibilities Executive & Administrative Support: Manage Pam’s calendar, prioritize inbox communications, coordinate meetings, and systematically track outstanding administrative action items through completion. Practice & Team Coordination: Facilitate daily communication across practice staff (Office Manager, Providers, and VAs), monitor delegated tasks, and manage data entry and team logistics during the Dakota Health EMR transition. Proactive Personal & Professional Support: Act as Pam's proactive remote right-hand—researching vendors, coordinating travel/purchases, handling remote errands, and solving problems independently to minimize executive workload. Core Responsibilities Calendar & Communication Ownership: Oversee complex scheduling, optimize executive daily timelines, draft correspondence, and maintain clean, organized inboxes across Gmail/Google Workspace or Outlook. EMR Data Migration & System Support: Carefully audit and manually migrate patient records, charts, and administrative data from Elation EMR over to Dakota Health , ensuring zero data loss and maintaining absolute HIPAA compliance. Team Task Oversight: Monitor cross-functional projects delegated to virtual assistants and clinic staff, acting as a "second set of eyes" to verify deadlines and quality standards. Remote Personal Assistant Duties: Research, vet, and coordinate remote vendors, manage personal/professional travel arrangements, handle procurement requests, and organize personal logistics for Pam. Document & Report Preparation: Draft clean spreadsheets, presentation materials, meeting summaries, and standardized operating procedures (SOPs). Vendor & VoIP Management: Utilize Dakota Health's integrated VoIP system to manage practice communication rules, routing, and vendor connections. Requirements Executive Assistant Experience: Proven background supporting executive leadership, practice founders, or medical directors in an EA, PA, or Operations Coordinator capacity. Healthcare & EMR Literacy: Prior experience working within a U.S. healthcare environment with hands-on familiarity navigating EMR systems ( Elation EMR and/or Dakota Health experience is a major advantage). Data Migration & Detail Focus: High accuracy and meticulous attention to detail required for auditing and manually migrating patient charts and clinical files between systems. Proactive Self-Starter Mindset: Demonstrated ability to anticipate executive needs, manage multiple priorities independently, and execute projects without constant supervision or hand-holding. English Fluency: Flawless, polished, and warm written and verbal English communication skills. HIPAA Compliance & Discretion: Strict adherence to HIPAA regulations and absolute confidentiality when handling protected health information (PHI) and executive personal data. Remote Workspace Setup: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed primary internet, backup power/internet solutions, and a noise-canceling headset. Preferred Qualifications Background or experience supporting a Functional Medicine , Naturopathic, or Integrative Health practice. Experience with VoIP telephony management and EMR platform transitions. Ideal Candidate Profile You are a sharp, empathetic, and exceptionally organized Virtual EA who takes pride in making life easier for the leader you support. You navigate software platforms with ease, handle confidential data with precision during EMR transitions, and operate as a trusted, proactive partner every single day.

Location: Colombia; Argentina; Dominican Republic; Peru About the company Mortgage Cadence delivers enterprise mortgage technology that helps financial institutions automate loan origination, improve compliance and provide a seamless digital lending experience. Role summary Owns database and data-store migration across the fleet, with particular focus on the 17 production environments — replication and sync, integrity validation and reconciliation, and tightly controlled cutover data freezes. Key responsibilities •     Plan and execute database migrations (relational and NoSQL) from Azure to Meriplex. •     Set up replication / sync to minimise cutover downtime. •     Validate and reconcile data integrity before and after each migration. •     Manage production data-freeze and cutover sequencing with minimal downtime. •     Define and rehearse data rollback and recovery procedures. Requirements 4+ years in database administration or data migration. Strong with Azure SQL / managed databases and target database platforms, including replication and backup/restore. Experience with large or production-critical data migrations and reconciliation. Scripting for data validation (SQL, Python). English Fluency Preferred Experience with near-zero-downtime cutover techniques. Benefits Temporary Independent Contractor Full remote 6 months contract for a migration Paid in USD Comfortable working on CDT or MDT time zones Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This recruitment process may use automated or artificial intelligence to screen or assess applicants. This job posting is for an existing vacancy.

Location: Brussels, Belgium We currently have a vacancy for a Database Analytics Engineer fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Tasks: Design and develop scalable, reliable data transformation pipelines and workflows; Optimise the performance and execution times of dbt projects; Design, implement, and document data quality checks and control tests using dbt capabilities; Establish automated regression testing and validation procedures to ensure pipeline output quality and consistency; Promote and share best practices for maintaining, managing, and evolving dbt projects across the team; Analyse business requirements and translate business analysis documentation into robust, operational data transformation pipelines. Requirements University degree in Computer Science, Information Technology, Systems Engineering. or relevant discipline, combined with minimum 12 years of relevant working experience in IT; Hands-on experience with dbt, preferably dbt Core, for designing, maintaining, testing, documenting, and extending production-grade analytics transformation projects; Experience in analytics engineering and modern data modelling, including layered architectures, reusable macros, data quality controls, and CI/CD practices; Experience developing PySpark transformation scripts for large-scale data processing, while Spark job optimisation would be an asset; Hands-on experience with Apache Iceberg, including partition and schema evolution, snapshot management, and time travel; Experience with job orchestration and scheduling tools, such as Dagster, for managing dbt and Spark workloads; Strong knowledge of SAS-based ETL and legacy codebases; experience migrating SAS workflows to dbt is a strong asset; Excellent SQL skills, including complex transformations, performance optimisation, and incremental processing; Good understanding of Apache Spark execution, partitioning strategies, file layout optimisation, and performance tuning; Strong knowledge of data validation, reconciliation, and testing to ensure functional equivalence when migrating legacy systems to dbt and PySpark; Knowledge of version control and collaborative development practices, including Git, code reviews, release management, and automated deployment pipelines; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (159096/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Brussels, Belgium We currently have a vacancy for a Database Analytics Engineer fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Tasks: Design and develop scalable, reliable data transformation pipelines and workflows; Optimise the performance and execution times of dbt projects; Design, implement, and document data quality checks and control tests using dbt capabilities; Establish automated regression testing and validation procedures to ensure pipeline output quality and consistency; Promote and share best practices for maintaining, managing, and evolving dbt projects across the team; Analyse business requirements and translate business analysis documentation into robust, operational data transformation pipelines. Requirements University degree in Computer Science, Information Technology, Systems Engineering. or relevant discipline, combined with minimum 12 years of relevant working experience in IT; Hands-on experience with dbt, preferably dbt Core, for designing, maintaining, testing, documenting, and extending production-grade analytics transformation projects; Experience in analytics engineering and modern data modelling, including layered architectures, reusable macros, data quality controls, and CI/CD practices; Experience developing PySpark transformation scripts for large-scale data processing, while Spark job optimisation would be an asset; Hands-on experience with Apache Iceberg, including partition and schema evolution, snapshot management, and time travel; Experience with job orchestration and scheduling tools, such as Dagster, for managing dbt and Spark workloads; Strong knowledge of SAS-based ETL and legacy codebases; experience migrating SAS workflows to dbt is a strong asset; Excellent SQL skills, including complex transformations, performance optimisation, and incremental processing; Good understanding of Apache Spark execution, partitioning strategies, file layout optimisation, and performance tuning; Strong knowledge of data validation, reconciliation, and testing to ensure functional equivalence when migrating legacy systems to dbt and PySpark; Knowledge of version control and collaborative development practices, including Git, code reviews, release management, and automated deployment pipelines; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (159096/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Remote - US About the Job: AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will  set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse. This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data. Responsibilities: Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains. Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems. Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations. Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact. Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling. Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls. Who You'll Work With: Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like. Qualifications: 8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs. Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe. Experience with Salesforce data models and CRM data quality at scale. Experience building and operating a data governance framework: policies, stewardship models, and SLAs. Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders. A track record of delivering cross-functional programs without direct authority. Nice to Have Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts. Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing. Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $152,900 - $210,210 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600 - $189,200 ** Zone 3: All other US locations - $129,900 - $178,640* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London, England, United Kingdom About the Job: As a Regional Sales Director, you’ll own Enterprise sales performance and strategy within EMEA. You’ll lead a high-performing team of experienced Enterprise Account Executives focused on new business and expansion opportunities, building the pipeline, sales discipline, and customer relationships needed to deliver predictable growth. You’ll collaborate cross-functionally to drive regional performance and support complex enterprise sales engagements. This role is ideal for a sales leader who understands the developer tools space, is passionate about solving complex customer challenges, and thrives in a high-growth SaaS environment. This role reports to our VP, EMEA. Responsibilities: Lead, develop, and manage a team of Enterprise Account Executives across EMEA, driving new logo acquisition and expansion within existing enterprise accounts. Own quarterly and annual team revenue targets, translating regional strategy into clear territory plans and execution priorities. Build a strong outbound pipeline generation culture, partnering with Sales Development and Marketing to create and progress qualified opportunities. Own regional sales forecasting and pipeline inspection, ensuring accurate reporting, clear deal qualification, and proactive management of risks and gaps. Coach Account Executives through complex sales cycles, including discovery, value articulation, stakeholder engagement, negotiation, and close planning. Provide executive sponsorship for strategic opportunities and customer relationships, helping the team engage senior technical and business decision-makers. Partner with senior leadership and Revenue Operations on annual planning, territory assignments, coverage, capacity, and quota and compensation planning. Work closely with Solutions Engineering, Customer Success, Marketing, Sales Development, Revenue Operations, and Enablement to improve sales execution and deliver a coordinated customer experience. Recruit, onboard, develop, and retain high-performing sales talent, fostering an inclusive culture of accountability, collaboration, and continuous improvement. Qualifications: Lead, develop, and manage a team of Enterprise Account Executives across EMEA, driving new logo acquisition and expansion within existing enterprise accounts. Own quarterly and annual team revenue targets, translating regional strategy into clear territory plans and execution priorities. Build a strong outbound pipeline generation culture, partnering with Sales Development and Marketing to create and progress qualified opportunities. Own regional sales forecasting and pipeline inspection, ensuring accurate reporting, clear deal qualification, and proactive management of risks and gaps. Coach Account Executives through complex sales cycles, including discovery, value articulation, stakeholder engagement, negotiation, and close planning. Provide executive sponsorship for strategic opportunities and customer relationships, helping the team engage senior technical and business decision-makers. Partner with senior leadership and Revenue Operations on annual planning, territory assignments, coverage, capacity, and quota and compensation planning. Work closely with Solutions Engineering, Customer Success, Marketing, Sales Development, Revenue Operations, and Enablement to improve sales execution and deliver a coordinated customer experience. Recruit, onboard, develop, and retain high-performing sales talent, fostering an inclusive culture of accountability, collaboration, and continuous improvement. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London, England, United Kingdom About the Job: LaunchDarkly is looking for a Corporate Regional Sales Director EMEA to lead the strategy and execution of our Corporate EMEA sales business. This leader will own regional performance across new business and expansion, lead and develop frontline sales leadership and Account Executives, and build the operating discipline needed for predictable growth. The role combines hands-on commercial leadership with organizational leadership. The Regional Sales Director will set the regional plan, inspect pipeline and forecast, coach leaders through complex deals, shape territory and capacity decisions, and partner closely with Marketing, SDR, Solutions Engineering, Customer Success, Revenue Operations, and Enablement. This role is designed for a sales leader who can operate across Corporate EMEA segments, translate global strategy into regional execution, and build a high-performing, accountable, and inclusive team in a fast-growing SaaS environment. Responsibilities: Own Corporate EMEA performance and strategy. Set the regional plan for new logo acquisition, expansion, pipeline creation, coverage, and revenue attainment across the Corporate EMEA business. Lead through frontline managers. Develop and support sales managers and Account Executives through clear goals, consistent operating rhythms, coaching, and performance management. Drive predictable forecasting. Own forecast accuracy, pipeline inspection, stage discipline, deal progression, and risk management across the region; provide clear updates and actions to senior leadership. Build pipeline and improve conversion. Establish expectations for prospecting, partner with SDR and Marketing leaders on pipeline generation, and remove barriers to conversion across the funnel. Coach complex sales execution. Support strategic opportunities, executive alignment, multi-threading, value articulation, negotiation, and close plans across technical and business stakeholders. Shape territory, coverage, and capacity. Partner with Revenue Operations and senior sales leadership on territory design, segmentation, headcount planning, quota allocation, hiring priorities, and organizational structure. Build the team. Recruit, onboard, retain, and develop high-performing sales talent; create a strong management bench and an inclusive culture of accountability and continuous improvement. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London, England, United Kingdom About the Job: LaunchDarkly helps developers de-risk every release and deliver better software faster. As Manager, Corporate Sales — EMEA, you’ll lead and develop a team of Corporate Account Executives focused on new business and expansion opportunities across the region. You’ll own the team’s revenue targets and provide hands-on coaching across pipeline generation, discovery, deal progression, forecasting, and customer engagement. You’ll build a consistent operating rhythm, help Account Executives develop their skills, and partner cross-functionally to turn regional priorities into strong execution. This role is ideal for a sales leader who enjoys developing talent, stays close to the details of the business, and brings a disciplined, customer-focused approach to selling technical solutions. Responsibilities: Lead, coach, and develop a team of Corporate Account Executives to achieve quarterly and annual revenue targets across new business and expansion. Establish a consistent outbound prospecting and pipeline generation rhythm, partnering with Marketing and Sales Development to create and convert qualified opportunities. Provide hands-on coaching through call reviews, one-on-ones, pipeline reviews, and deal strategy sessions to strengthen discovery, qualification, value articulation, negotiation, and close execution. Own the team’s sales forecast, inspect pipeline quality and deal progression, and identify risks and actions early to improve predictability. Set clear performance expectations, monitor individual and team results, and use data to identify coaching priorities and support improvement. Partner with Account Executives on key customer relationships and complex opportunities, helping them engage technical and business stakeholders and build compelling business cases. Hire, onboard, develop, and retain high-performing sales talent; build an inclusive culture of accountability, collaboration, and continuous learning. Collaborate with Solutions Engineering, Marketing, Sales Development, Customer Success, Revenue Operations, and Enablement to improve sales execution and support a coordinated customer experience. Maintain strong Salesforce and sales-tool discipline, ensuring accurate opportunity data, clear next steps, and reliable performance reporting. Contribute field insights and practical recommendations to Corporate Sales strategy, sales methodologies, process improvements, and regional initiatives. Qualifications: Demonstrated success in SaaS sales, including a strong track record in a quota-carrying closing role and 3+ years of sales management or team leadership experience. Proven ability to lead teams to meet or exceed revenue targets in a Corporate, Commercial, SMB, or Mid-Market sales environment. Experience building outbound pipeline and coaching Account Executives across the full sales cycle. Strong forecasting, pipeline management, and analytical skills, with the ability to translate performance data into clear actions. Experience hiring, onboarding, coaching, and developing sales talent, including addressing performance gaps constructively. Excellent communication, presentation, and negotiation skills, with the ability to build credibility with customers and cross-functional partners. Experience selling to technology buyers or developer-centric audiences; familiarity with the software development lifecycle, DevOps, or feature management tools is a plus. Familiarity with MEDDPICC, Command of the Message, or comparable sales methodologies, and the ability to reinforce them through practical coaching. Ability to operate with urgency, adaptability, and sound judgment in a fast-paced, high-growth environment. A collaborative leadership style and genuine commitment to mentoring others while remaining accountable for team results. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - US About the Job: LaunchDarkly is seeking a People Systems, Analytics and AI Manager to be our subject matter expert on HR systems and to turn People data into insights that help business leaders make better decisions. You will build the reports, analytics, and dashboards that tell the story of our workforce, and you will use AI tooling to make those stories faster to create, easier to understand, and more compelling. This is an individual contributor role reporting to the Director, People Programs, Systems and Analytics. You will work closely with People Operations, Finance, and leaders across the business, and you will own your work from question to insight to action. We are looking for someone who combines deep HR systems knowledge with strong analytical skills, creativity in how data is presented, and sound judgment about people data and AI. Responsibilities: Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management. Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions. Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows. Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives. Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems. Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data. Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions. Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience. Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation. Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence. Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics. Qualifications: 8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment. Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration. Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills. Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use. Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders. Strong understanding of data integrity, privacy, and confidentiality practices for employee data. Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail. Curious, pragmatic problem solver who enjoys simplifying complex processes and data. Comfortable working with a highly distributed team across time zones. Nice to Have: Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt). Experience with integrations and workflow automation tools. Knowledge of workforce planning, compensation, or engagement analytics. Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 121,800 - $167,530 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 109,700 - $150,810 ** Zone 3: All other US locations - $ 103,600 - $142,450 * * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable. THE OPPORTUNITY - Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap - Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment - Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders - Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting - Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment - Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems - Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems - Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes - Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability - Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders WHAT YOU WILL TACKLE FIRST In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture: - Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions - Reduce the time needed to find the root cause of reconciliation breaks from weeks to days - Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership - Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production WHAT YOU BRING - Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change - A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships - Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record - Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems - Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms - Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability - Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability - Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements - Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap - Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams - Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are seeking a Manager, Business Operations to keep licensing deals moving from term sheet to signature for our Digital Licensing & Partnerships team. Reporting to the VP, Digital Licensing & Partnerships, you'll be the first point of contact for licensees on contract matters and lead our integration into Hasbro's Rightsline instance, working closely with Business Operations, Business Development, Production, Marketing Legal, and Finance across PC/Console and Mobile/Casino categories. This role combines contract know-how, attention to detail, and cross-functional fluency. You'll work within Legal-approved templates and guidelines, with Legal retaining responsibility for legal advice and approval of non-standard terms. Success will come from shorter contract cycle times, accurate rights data, and a contracting process that scales as the business grows. This is a hybrid role requiring three days a week in our Renton, WA office. A Day in the Life as a Manager, Business Operations: ● Serve as the first point of contact for licensees on contract matters, preparing agreements from Legal-approved templates, leading first-pass redlines, and escalating non-standard terms to Legal. ● Lead our integration into Rightsline, partnering with Hasbro's Rightsline system owner on deal and rights record setup, data migration, workflows, and governance. ● Maintain accurate rights and deal records, including term, territory, royalty, and minimum guarantee (MG) data, and partner with Finance on royalty tracking and reporting. ● Track contracts across the deal pipeline with the Director, Business Operations, flagging delays and open issues before they slow deals down. ● Translate business terms into clear contract language alongside Business Development leads, so they spend less time drafting redlines themselves. ● Build playbooks, templates, and clause libraries with Legal, including our Sr Attorney and Paralegal, to speed up future deals and reduce rework. ● Answer contract status and deal-terms questions from BD, Finance, and other partners, routing legal questions to Legal and providing overflow support on NDAs and services agreements. What You'll Bring: ● 6+ years' experience in Contract administration, licensing operations, or legal support experience, ideally in gaming, media, or entertainment ● Hands-on experience preparing and negotiating licensing agreements, including royalty structures and minimum guarantee (MG) mechanics? ● Working knowledge of IP licensing concepts, including copyright and trademark ● Clear written and verbal communication skills, with experience working directly with external partners and across BD, Finance, and Legal ● Organizational skills to manage many contracts at once as priorities shift ● Experience with Rightsline or a similar rights or contract management system a plus ● Familiarity with video game licensing a plus The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $108,600 — $162,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Almaty, Kazakhstan Workplace: OnSite Almaty, Kazakhstan · Growth Engineering WHY THIS ROLE EXISTS Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support. WHAT YOU'LL ACTUALLY DO - Turn growth team problems into useful features. Define a small first release and build it across backend and frontend. - Own database schemas, query performance and safe migrations on a live database. - Build third-party integrations that handle API quotas, rate limits, retries and webhooks. - Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail. - Ship LLM features and measure quality, latency and cost per result. - Own environments, releases, monitoring, security and access. Share on-call responsibility. - Define success metrics, track adoption after launch and improve what you ship. MUST-HAVES - Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results. - Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them. - Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases. - API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users. - Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build. - High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments. - Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence. - Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours. OUR TECH STACK - Languages: Python and TypeScript. - Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs. - Frontend: React with server-side rendering. - Data: PostgreSQL and S3-compatible object storage. - Infrastructure: Linux, Docker and GitHub Actions CI/CD. - AI: LLM APIs from major providers. - Quality: Static typing, linters and automated tests in both languages. Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking. INTERVIEW PROCESS 1. Recruiter screen: role expectations, logistics and fit. 2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you. 3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs. 4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it. 5. Offer. WHAT WE OFFER Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.

Location: Remote Workplace: Remote ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are hiring an IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave. This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person. RESPONSIBILITIES - Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations - Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM - Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications - Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes - Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team - Integrate identity with endpoint management to support device trust and compliance enforcement - Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation - Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems - Serve as an escalation point and technical resource for the IT Support team REQUIREMENTS - 6+ years of experience in IT systems engineering, identity engineering, or a related role - Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management - Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations - Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs - Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf) - Track record of designing and delivering automation that measurably reduced manual IT work - Working knowledge of security and compliance frameworks such as SOC 2 - Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences NICE TO HAVE - Okta certifications (Certified Professional, Administrator, or Consultant) - Experience managing identity or SaaS configuration as code (e.g. Terraform) - Experience with AWS IAM or cloud identity - Experience at a high-growth startup BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Director of Dedicated Infrastructure Engineering & Platforms, you will lead the engineering organization responsible for GitLab Dedicated, GitLab's premium single-tenant SaaS offering for enterprise customers in regulated industries, and public sector. You will lead a high-performing organization of managers and engineers who own the entire lifecycle of dedicated and cellular platforms, from orchestration, integrations, resilience, and incident response to switchboard APIs, public sector compliance, and enterprise customer migrations. Your mission is to scale GitLab Dedicated from its current trajectory toward an aggressive growth target, ensuring enterprise customers experience full platform capabilities with dedicated infrastructure, compliance certifications, and enterprise-grade SLAs in an isolated environment. As a high-impact executive leader, you will define the strategy for single-tenant and public sector SaaS platforms, drive critical infrastructure investments, ensure FedRAMP/compliance operational readiness, and build the switchboard and migration capabilities that allow enterprise customers to seamlessly transition to and scale on Dedicated. You will succeed by cultivating a culture of operational excellence, closing key business and roadmap gaps, and leading distributed engineering teams to deliver high-availability, highly secure platform experiences. What you'll do Own the strategy and roadmap for GitLab Dedicated, and ensure the platform scales with customer growth and converges with GitLab's cellular architecture. Partner with Product and executive leadership to deliver on growth targets, with a focus on platform reliability, faster customer onboarding, infrastructure cost efficiency, and self-service administration. Lead the engineering teams that build and run the platform: tenant orchestration and integrations, resilience and incident response, the Switchboard control plane, public sector platforms and compliance, and enterprise migrations and import tooling. Uphold enterprise-grade SLAs across every tenant. Deliver GitLab Dedicated for Government: AWS GovCloud infrastructure, FedRAMP operations and audit readiness, air-gapped isolation, and public sector feature delivery. Make enterprise migrations to Dedicated predictable, repeatable, and low-disruption through self-service tooling and guided workflows. Hire, coach, and scale engineering managers across distributed teams, and bring practical AI-enabled workflows into how the organization works. Partner with Product, Security, and Customer Support to keep customer commitments, architecture, and investments aligned. What you'll bring You have led engineering organizations that run enterprise single or multi tenant SaaS infrastructure and cloud platforms at scale. You have measurably improved production reliability, reduced toil, or lowered infrastructure cost on a platform you owned. You have deep expertise in cloud-native and cellular architectures, Infrastructure as Code, and modular services that deploy and scale independently across cloud environments. You have delivered and operated enterprise offerings under strict compliance regimes such as FedRAMP and AWS GovCloud. You have led organizational changes, including adopting AI enabled workflows that raise engineering system efficiencies. You translate financial targets into engineering investments, headcount plans, and execution roadmaps. You lead with ownership, speed with quality, and a focus on customer outcomes. About the team The Dedicated Infrastructure & Platforms organization builds and runs GitLab Dedicated, our single-tenant enterprise SaaS offering, for GitLab's most strategic enterprise and public sector accounts. It is organized into five focus areas: Platform Orchestration & Integrations: orchestration, deployment, and environment automation for Dedicated tenants and cellular environments, plus integrations with external products. Core Features, Resilience & Response: compliance and operations driven features, disaster recovery, automated failover, rate limiting, and incident response automation. Switchboard & Control Plane: the APIs, tenant change automation, and operator and customer interfaces that make Dedicated self-service. Public Sector Platforms & Compliance: AWS GovCloud infrastructure, FedRAMP compliance operations, air-gapped isolation, and Geo replication for GitLab Dedicated for Government. Enterprise Migrations & Import Tooling: customer migration programs and playbooks, Geo-based migration tooling, Direct Transfer, and self-service guided import workflows. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $279,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: White Plains, New York Director, Business Intelligence & Reporting Position Overview The Director, Business Intelligence & Reporting, is responsible for leading the strategy, architecture, development, governance, and continuous improvement of enterprise reporting and analytics. This role serves as the organization’s subject matter expert for Microsoft Power BI and bridges complex data infrastructure with executive and operational decision-making. Working closely with Finance, Data Platform, Engineering, IT, Security, and business leaders, the Director will establish scalable reporting standards, consistent KPI definitions, trusted semantic models, and production-grade dashboards that deliver clear, actionable insights. The role will maintain continuity of critical reporting while helping transition manual and legacy reporting processes into a governed enterprise environment. It will also support the broader Enterprise Data Strategy by aligning dashboards, reporting logic, data-quality controls, and source-system reconciliation with the future-state data platform. Primary Responsibilities Enterprise Reporting Strategy & Architecture: Define and execute the enterprise roadmap for Power BI reporting and analytics. Partner with engineering and business teams to transition legacy reporting into scalable semantic models, governed data hubs, and reusable reporting assets. Business Intelligence Delivery: Own the design, development, maintenance, and continuous improvement of enterprise dashboards, recurring management reporting, and executive reporting across Finance, Sales, Operations, Product, and other business functions. Advanced Power BI Development: Architect and deliver complex, interactive Power BI reports and dashboards. Develop optimized DAX calculations and Power Query/M transformations and promote efficient performance across large, multi-source datasets Data Modeling & Integration: Partner with data engineers and cross-functional teams to integrate data from disparate enterprise systems. Design robust dimensional and star-schema models and define clear relationships between reporting outputs and underlying data sources. Reporting Transformation: Lead the transition from manual, spreadsheet-based, and legacy reporting processes toward repeatable, scalable, consistent, and well-documented reporting solutions while maintaining continuity of critical business reporting. Data Quality, Reconciliation & Validation: Establish controls to validate reporting outputs against source systems, agreed business definitions, formulas, and cutoff dates. Identify reporting exceptions and data inconsistencies and coordinate resolution with appropriate data and business owners. KPI & Metric Governance: Partner with stakeholders to establish consistent KPI definitions, calculation methodologies, ownership, lineage, and conflict-resolution processes. Maintain documentation for report logic, source systems, dependencies, and business use. BI Governance & Best Practices: Partner with IT and Security to establish Power BI workspace governance, access protocols, security standards, deployment practices, and performance monitoring. Standardize user experience, visual design, layout frameworks, and calculation conventions. Executive Advisory & Business Partnership: Serve as a strategic advisor to executives and department leaders. Translate high-level business questions into precise analytical requirements and decision-ready dashboards, reports, and insights. Enterprise Data Strategy Alignment: Represent the reporting and analytics workstream within the broader Enterprise Data Strategy. Partner with the Data Platform organization to determine which reporting assets should be retained, redesigned, consolidated, migrated, or retired. Team & Vendor Leadership: Provide technical direction and quality oversight to analysts, developers, consultants, and vendors supporting reporting and analytics. Establish development standards, conduct solution reviews, and promote knowledge transfer and documentation. Innovation & AI Enablement: Evaluate practical emerging capabilities, including AI-assisted analytics, Microsoft Copilot for Power BI, and advanced predictive features, in partnership with Data, IT, Security, and business stakeholders. Minimum Qualifications Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Intelligence, Finance, or a related field, or equivalent professional experience. 8+ years of progressive experience in Business Intelligence, analytics, enterprise reporting, or advanced data visualization, including ownership of enterprise-scale Power BI solutions. Expert-level proficiency with Power BI Desktop and Power BI Service, including semantic models, DAX, Power Query/M, gateways, workspaces, security, deployment pipelines, and performance optimization. Advanced SQL proficiency and strong knowledge of dimensional modeling, star-schema design, data warehousing principles, and ETL/ELT concepts. Demonstrated experience reconciling reporting outputs to source-system data and establishing reporting validation and quality-control processes. Experience defining enterprise KPIs, metric standards, reporting governance, documentation, and data lineage expectations. Ability to translate complex business requirements and ambiguous questions into clear technical specifications and decision-useful reporting solutions. Strong executive communication, stakeholder management, analytical, problem-solving, and documentation skills. Experience partnering across Finance, Data, Engineering, IT, Security, Sales, Operations, and Product functions. Preferred Qualifications Experience with Microsoft Fabric or a comparable modern enterprise data platform. Experience modernizing or migrating legacy reporting environments and consolidating redundant dashboards and reports. Experience supporting financial, customer, sales, operational, and executive or Board-level reporting. Experience with enterprise data governance, master data management, data cataloging, or data lineage initiatives. Microsoft Certified: Power BI Data Analyst Associate (PL-300), Fabric Analytics Engineer Associate (DP-600), or comparable credentials. Compensation & Benefits $180,000 – $230,000 annual total compensation (commensurate with experience) Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 20 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Founding ML Engineer at Senior or Principal level to lead the transition of Newton, Aghanim’s AI product for partners, from proprietary model APIs to models we control. Newton already runs in production on frontier models. You’ll own the model layer end to end: data collection, evaluation, post-training, serving, and rollout. The goal is to preserve the quality partners rely on while reducing cost, improving speed, and keeping partner data within our infrastructure. You’ll work closely with the product to understand its behavior and partner expectations, then independently define the technical approach and priorities. Decisions about training, routing, and model replacement should be backed by production data and evaluations. KEY RESPONSIBILITIES - Build production data pipelines that capture versioned instructions, tool calls, outputs, costs, and outcomes, with anonymization, partner-level deletion, and expert corrections. - Develop benchmarks, regression tests, and code-based and LLM-judge evaluators using real Newton runs to measure factual accuracy, tool use, answer quality, cost, and latency. - Compare frontier and open-weight models, route tasks to suitable models, and identify where prompting, distillation, or post-training delivers the best results. - Train and adapt models using distillation, SFT, LoRA/QLoRA, and DPO on accepted trajectories and expert feedback; use RL where simpler approaches fall short. - Deploy models behind Newton’s existing interface, validate them through shadow runs, and manage rollout based on quality benchmarks and serving economics. Tech stack: Python, TypeScript, SQL, self-hosted Langfuse, TRL / Unsloth / Axolotl or managed training platforms, vLLM, serverless GPUs, GCP / Modal; open-weight models including Qwen, Gemma, DeepSeek, and GLM. REQUIRED QUALIFICATIONS - Hands-on experience post-training LLMs and shipping them to production using SFT, LoRA/QLoRA, DPO, and distillation. - Experience building evaluation systems from production data, including offline benchmarks, regression and behavior tests, and code-based and LLM-judge evaluators. - Understanding of agentic systems, including tool calling, multi-step trajectories, structured outputs, and the impact of changing the underlying model. - Practical experience serving models with vLLM or similar tools, quantization, and GPU deployment, including latency, cold-start, and cost tradeoffs. - Strong production Python and SQL skills, with enough TypeScript proficiency to modify product code and instrumentation independently. - Ability to understand product behavior and user expectations, translate them into measurable quality requirements, and decide when training is justified. - Experience independently owning a technical area, setting priorities, and working across an unfamiliar codebase and its design documents. - Regular use of AI coding agents, with a clear approach to verifying their output. PREFERRED QUALIFICATIONS - Experience migrating a production product from proprietary model APIs to self-hosted or open-weight models. - Experience with RL for LLMs, particularly GRPO with automatic verifiers. - Familiarity with Langfuse, Braintrust, or similar tracing and evaluation tools. - Experience with GCP, including Vertex AI, Cloud Run GPU, and BigQuery. - Interest in game monetization and analytics. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Office, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Senior Technical Project Manager. Requirements 5+ years of experience as a Project Manager in IT companies. Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts. 2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required Experience working directly with DevOps teams is strongly preferred. Hands-on experience managing multiple concurrent projects. Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies. Hard Skills: Deep understanding of project lifecycle management (SDLC). Ability to plan, track, and deliver infrastructure and platform engineering projects. Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management. Experience in managing cross-functional teams (5+ team members). Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet. Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements). Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation. Soft Skills: Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments. Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision. Skilled in building trust and psychological safety within distributed and hybrid teams. Encourages a culture of ownership, accountability, and continuous improvement. Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes. Excellent stakeholder management: able to align interests between tech and business teams. High emotional intelligence; strong listener and facilitator who resolves conflicts constructively. Clear and persuasive communicator in both business and technical contexts. Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone. Responsibilities Lead the DevOps team to develop, maintain, and improve infrastructure and processes. Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog – infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups. Plan and track infrastructure and platform engineering work at the task level – breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts). Coordinate DevOps on-call/incident processes with the team, ensuring incidents are logged, tracked, and followed up with corrective action items. Bridge communication between business, development and DevOps teams. Define and maintain roadmap and coordinate sprints. Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance. Facilitate Agile ceremonies: planning, daily standups, retrospectives. Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance. Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Manila, Philippines On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Advantages: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.