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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are hiring an Engineering Manager to lead the Device Trust Platform team, the group responsible for the lower-level platforms that power 1Password Device Trust and that will, over time, underpin Device Security and the broader 1Password security platform. These systems ingest, process, and store a high volume of telemetry from the devices our customers depend on. Our customers expect this to work with Tier 0 reliability: the services this team owns are always on, and when something fails, it fails over without anyone noticing. This is an end-to-end team responsible for the data pipelines, storage systems, and infrastructure that keep the product reliable at scale, as well as the application code that runs on top of them. You will lead a group of senior and staff engineers who are already deep in this architecture, and you will grow the team over time, adding engineers as the platform's scope expands and onboarding new hires into a team with high operational standards. You will be responsible for the resiliency and reliability of our applications. That means owning availability targets, incident response, capacity, and the architectural decisions that keep a multi-region system honest. It also means running a healthy engineering team: planning, design reviews, career growth, and hiring. The role reports to the Senior Manager, Engineering for Device Trust. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 3+ years managing and mentoring software engineering teams, including senior and staff engineers, with a track record of engineers growing in scope and seniority under your leadership. - A strong background in the infrastructure behind highly reliable, high-volume data systems: ingestion pipelines, streaming or queueing systems, large datastores, and the operational tooling around them. - Hands-on experience operating multi-region systems with failover and redundancy, and owning availability for a service customers treat as critical: SLOs, incident response, postmortems, and the follow-through that keeps incidents from recurring. - Experience owning production observability: instrumentation, dashboards, alerting, and using telemetry to drive reliability and capacity decisions. Datadog experience is strongly preferred. - Significant hands-on development experience and strong technical judgment: you can review the code your team writes and partner with staff engineers on architecture and system design. - Demonstrated success leading a hybrid team that spans infrastructure and application engineering on one roadmap. - A leadership style grounded in empowering the team: you set direction, clear the path, and defer to the engineers closest to the problem, staying calm and structured under pressure. - Excellent communication with technical and non-technical stakeholders, including explaining reliability risk and trade-offs to product and leadership partners. Bonus points for: - Experience with Ruby on Rails applications at scale, or with Go services and agent-based data collection. - Experience with osquery, endpoint telemetry, or other device-data pipelines. - Experience running Kubernetes-based platforms on AWS or another major cloud, including infrastructure-as-code. - Experience managing remote and distributed teams. - Experience building systems that balance rapid iteration with enterprise-grade security and compliance requirements. - Deep experience with Datadog, including APM, log management, custom metrics, and SLO-based monitoring. What you can expect: TEAM LEADERSHIP - Lead, coach, and grow a team of senior and staff engineers who own the platform layer of Device Trust, measuring your success by the team's success rather than your own visibility. - Hire, onboard, and integrate new engineers as the team grows and as Device Security and other 1Password products come to depend on these platforms. - Give engineers room to design the solutions they believe are right for customers, while holding them accountable to outcomes. The team closest to the problem makes the technical call; you make sure they have the context, time, and support to make it well. - Spend your time listening and removing obstacles: unclear priorities, missing context, cross-team dependencies, and process that slows the team down. Advocate for the team's needs with leadership and partner teams. - Support career development through regular feedback, mentorship, and growth planning, including the path from senior to staff. - Foster a culture of ownership, trust, and psychological safety, where incidents produce learning rather than blame, and lead by example on transparency, follow-through, and humility. RELIABILITY AND OPERATIONS - Own the reliability and resiliency of Device Trust applications and the platforms beneath them, against a Tier 0 expectation from customers. - Define and maintain SLOs, error budgets, and the monitoring and alerting that make them meaningful. - Lead the on-call program for the team: rotation design, escalation paths, and runbooks that let any engineer respond with confidence. - Run incident response and blameless postmortems, and drive remediation work to completion. - Plan and execute multi-region failover, disaster recovery, and capacity work, and verify it with regular exercises rather than assumptions. OBSERVABILITY - Own observability for the Device Trust platform as a product in its own right: metrics, logs, traces, and the dashboards, monitors, and SLOs built on them in Datadog, our observability platform. - Continue the work already underway on the team to instrument services end to end, so that latency, throughput, error rates, and data freshness are visible per customer, per region, and per pipeline stage. - Make the health of the platform legible to people outside the team, including support, product, and leadership, through dashboards and status reporting that answer "is it working" without an engineer in the loop. - Treat alert quality as an engineering problem: reduce noise, tie alerts to SLOs, and ensure every page has a runbook and an owner. - Use observability data to drive capacity planning and to find reliability risk before it becomes an incident. TECHNICAL DIRECTION - Partner with staff engineers to evolve the data ingestion, processing, and storage architecture so it scales ahead of customer growth. - Set the technical direction for how these platforms generalize to serve Device Security and future products, not only Device Trust. - Maintain a high bar for performance, security, and data integrity in a security-first enterprise environment. - Identify and mitigate risks introduced by architectural change, migrations, and new dependencies before they reach production. DELIVERY AND PLANNING - Scope, plan, and drive execution of platform initiatives with the team, balancing reliability investment against feature work. - Coordinate cycle planning, design reviews, and project planning so the team ships predictably. - Cascade priorities, progress, and risk to stakeholders across Device Trust and partner teams, keeping roadmaps transparent. - Contribute to cross-team and departmental initiatives that raise the reliability bar across the engineering organization. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, GTM Systems Location: Remote US Compensation Range: $160,000 to $190,000 base plus bonus and equity What You’ll Do: We are looking for a Senior Salesforce Developer to join our Revenue Operations team and help us build, scale, and integrate the systems that power Huntress’s commercial engine. Our Salesforce platform underpins quoting, renewals, partner engagement, and integrations across our internal subscription and billing platform and a growing ecosystem of business applications. In this role, you will partner closely with our Senior Salesforce Technical Architect to design and deliver high-impact features with a heavy emphasis on CPQ, integration development, and an upcoming migration of point-to-point integrations to a centralized iPaaS platform (Workato or Celigo). You will also contribute to an AI-augmented development culture, actively using LLM tools to accelerate your own workflows and building AI-integrated features within Salesforce. This is hands-on, high-velocity work on systems that matter. Responsibilities: Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on CPQ workflows like quoting, custom pricing logic, renewals, and subscription lifecycle management. Execute the hands-on migration of existing Salesforce integrations to a centralized iPaaS platform like Workato or Celigo, building reusable components and error-handling patterns. Build and maintain a reliable integration layer connecting Salesforce to our internal subscription platform, CRM applications, and third-party systems. Partner with the Technical Architect to evaluate platform trade-offs, maintain environment stability, and help define integration best practices. Collaborate cross-functionally with Revenue Operations, Finance, and Sales teams to support strategic initiatives like multi-product quoting and partner channel workflows. Use AI and LLM tools as part of your daily engineering workflow for troubleshooting, code generation, and rapid problem-solving. Participate in code reviews, raise technical standards, and deliver consistently within sprint cycles with clear communication on scope and blockers. What You Bring To The Team: 7+ years of Salesforce development experience with a strong and demonstrable focus on Salesforce CPQ. Hands-on experience with Salesforce CPQ custom pricing logic, including Quote Calculator Plugin development in JavaScript. Practical experience building and deploying components on one or more enterprise iPaaS platforms like Workato, Celigo, MuleSoft, or Boomi. Mastery of Apex, JavaScript, CSS, Lightning Web Components, and Salesforce Flows. Strong working knowledge of Salesforce APIs and modern event-driven integration patterns. Advanced fluency with AI or LLM tools like ChatGPT, Claude, or Copilot as active accelerators in your daily engineering workflow. Ability to translate technical concepts clearly for non-technical business partners and deliver features end-to-end in an Agile environment. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Задачи: — Проектирование и реализация масштабируемых формул ценообразования и алгоритмов оценки активов — Интеграция с внешними API, включая недокументированные endpoints — Парсинг и извлечение данных из веб-источников — Написание чистого, поддерживаемого кода на Go, Python рассматривается как дополнительное преимущество — Взаимодействие с аналитиками и инженерами Требования: — Опыт работы с Go на уровне Middle+ или Senior — Понимание принципов разработки, масштабируемости и производительности — Умение работать с частично структурированной информацией — Самостоятельность и аналитическое мышление — Опыт в финтехе или трейдинге будет преимуществом, но не обязателен — Приоритет отдается кандидатам, уже находящимся на Кипре Условия: — Релокация с компенсацией билетов (включая семью), оплатой жилья на 1 месяц, визовыми расходами и организацией процесса — Язык коммуникации — русский

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Argentina; Poland; Brazil; Colombia Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet. You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed. WHAT YOU’LL DO Mac-first fleet management - Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix. - Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication. - Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one. - Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection. - Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal. Microsoft 365 & identity - Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing. - Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO. - Build and maintain SSO and SCIM integrations so access is granted and removed automatically. SaaS stack - Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses. - Cut unused licenses, shadow IT, and access drift. Helpdesk leadership - Act as the senior escalation point for complex hardware, software, network, and access issues. - Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day. - Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff. - Write knowledge base articles and self-service guides that reduce repeat tickets. Automation & improvement - Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools. - Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout. - Use ticket trends to find and fix root causes rather than just close tickets. REQUIRED SKILLS & EXPERIENCE - 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level. - Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment. - Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune. - Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing. - Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning. - Scripting in Bash/zsh — Python or PowerShell is a plus. - Experience supporting a remote, international workforce across multiple time zones including hardware logistics. - Clear written and spoken English with the patience to explain technical issues to non-technical colleagues. - A habit of documenting and improving processes, not just closing tickets. PREFERRED QUALIFICATIONS - Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation. - Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar. - Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator). - Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk. - Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint. - Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Ukraine; Armenia In this role, you will take full ownership of our core Django service, which acts as the main bridge between our algorithmic models and internal teams. You’ll be responsible for API design, data modeling, cross-team data contracts, and maintaining high performance at scale. As part of the Algo Development team reporting to the Engineering Manager, you will also productionize research code and mentor a junior engineer. We are open to Senior and Staff levels, with the final title agreed upon during the process. Requirements - Bachelor’s/Master’s degree in Computer Science, Software Engineering, or equivalent hands-on experience. - 7+ years of commercial software engineering experience with a primary focus on Python and running production-grade services (excluding internal tools, scripts, or prototype notebooks; Staff candidates are expected to have a longer track record). - Extensive production experience with Django and Django REST Framework (DRF), including shipping, scaling, and troubleshooting complex services (handling high-traffic ORM N+1 queries, transaction boundaries, migrations under load, and custom querysets). Responsibilities - Build & scale Django services: Design, deploy, and maintain high-load Django and Django REST Framework applications on PostgreSQL, ensuring clean data modeling, robust API design, and schema consistency across multiple domains. - Optimize PostgreSQL & manage Auth: Analyze query execution plans, build effective indexes, and tune performance (including time-series via TimescaleDB and spatial queries via PostGIS). Implement enterprise authentication solutions: OAuth/OIDC, federated SSO, token validation, and identity provider integrations. - Set up Wagtail CMS from scratch: Architect and build the partner and operator CMS ground-up, defining page models, structured content, media workflows, and the authoring interface. - Productionize research & algorithms: Wrap research models into production microservices with strict data contracts, model versioning, reliable REST endpoints, and complete observability. - Guide architecture & mentor: Lead code reviews, define foundational architecture patterns, and mentor a junior Python engineer to elevate team standards. Benefits - 20 days of paid vacation, 5 sick days. - Flexible schedule with a high level of autonomy. - Opportunity to influence product and technical decisions. - Professional growth and learning opportunities. - Comfortable working environment with a supportive team.

Location: Warsaw, PL We bring startups and disruptive tech companies to the local market, offering engineers the opportunity to work on innovative, high-impact products. Join us and become a member of their R&D team while we take care of employment, HR support, a benefits package, and an enjoyable work environment. We are building a local Polish team for a customer who is a US-based B2B technology company. ‍ They develop an AI-powered skills assessment and workforce development platform. It helps enterprises assess employees’ and candidates’ capabilities, identify skill gaps, and guide development across areas such as AI, data, and technology. Companies use these insights to support hiring, upskilling, and workforce planning. We are seeking a hands-on IT Systems Administrator to support day-to-day IT operations, manage systems and endpoints, and provide seamless technical support to the team. ‍ The ideal candidate brings a blend of IT operations, endpoint management, and systems administration experience. ‍ Please note: ‍ 📌 This is a 6-month project role, with a potential possibility of extention. 📌 The role requires working closely with the US team, with working hours overlapping until 10:00 PM Warsaw time. ‍ Administer and maintain Mac/macOS devices using MDM solutions and Apple Business Manager (ABM); Manage onboarding, offboarding, role-based access, and identity provisioning across primary SaaS tools; Oversee daily administration of Google Workspace, Slack, and other cloud-based software; Serve as the primary point of contact for troubleshooting hardware, software, and access issues for employees; Support cross-platform integration efforts with Microsoft 365 tools, assisting with the implementation of DLP, sensitivity labels, and retention policies. Strong hands-on experience with macOS and endpoint management, including MDM and Apple Business Manager; Proficiency administering Google Workspace and Slack environments; Hands-on experience with M365 environments, with clear understanding of security controls such as DLP, sensitivity labeling, and retention policies; Strong English skills for seamless cross-functional collaboration with the US team; Strong problem-solving and communication skills to resolve user issues efficiently. Hands-on experience using AI tools to enhance security operations and streamline workflows. ‍ ‍ ‍ 📌 This is a 6-month project role, with a potential possibility of extention. 📌 The role requires working closely with the US team, with working hours overlapping until 10:00 PM Warsaw time. At On The Spot, we’re creating a workplace people would want to stay in: supportive, well-organized, and fair in terms of conditions and benefits. ‍ We’ll share more about our benefit package during the interviews. In the meantime, you can always check our Glassdoor reviews .

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Sr. Director, Demand Integration Location: Remote US Compensation Range: $142,000 to $152,000 base plus bonus and equity What You'll Do: You own the lifecycle operating model for customer and partner growth, turning signals into plays that improve cross-sell performance, recover closed-lost opportunities, and identify where automation can change how the work gets done. On the Demand Integration team within Revenue Operations, you set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths from marketing handoff through CAM execution. You shape the requirements, operating rhythms, and success measures that keep teams aligned, while the Customer Campaigns and Product Marketing teams own broader campaign strategy, content, and channel plans. You are Give a $h*t in the way you identify gaps, take ownership of the operating model, and make the motion work instead of sending another one-off list to the field. You are Outcome-Obsessed about the measurable impact of lifecycle programs, from qualified expansion opportunities to recovered pipeline and efficient rep follow-up. Perfect Imperfection shows up in how you use data and feedback to make informed tradeoffs, improve the system, and raise the quality of each iteration. You lead through influence by building stakeholder buy-in, incorporating feedback from CAMs and partner teams, and keeping cross-functional decisions moving. Responsibilities: Set and own the lifecycle operating model for customers and partners from marketing handoff through Account Management (CAM) execution, securing stakeholder buy-in, incorporating feedback from customer-facing teams, and aligning cross-functional priorities to improve expansion outcomes. Identify, prioritize, and lead high-value automation opportunities across lifecycle execution by diagnosing process gaps, defining requirements, aligning stakeholders, and implementing scalable workflows, routing, and handoffs across go-to-market platforms. Own the strategy and execution of re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities by defining recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and measures of recovered pipeline and rep follow-through. Establish the handoff experience for Account Management and other customer-facing roles so reps know who to engage, why the opportunity is relevant, and what action is expected, then improve the supporting follow-up based on field feedback and results. Apply consent, opt-in and opt-out, suppression, contact governance, and other communication requirements while coordinating timing to reduce conflicting or excessive outreach. Use approved AI tools to work faster on research, documentation, analysis, and workflow preparation while applying sound judgment and validating outputs before execution. Establish the measurement framework for lifecycle performance, including engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline, then use the findings to set priorities and improve the operating model. What You Bring to the Team: You have experience shaping lifecycle strategy and operating models while staying close enough to the systems to build or improve sequences, workflows, routing, and automation. You have experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms, including the audience segmentation required to support them. You understand customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions and can translate business goals into practical programs. You have working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance. You are comfortable working with customer, opportunity, product, and engagement data to build accurate audiences and evaluate play performance. You bring strong strategic judgment, systems thinking, and ownership, with the ability to turn an ambiguous business opportunity into a prioritized, scalable plan and lead cross-functional teams toward a measurable outcome without relying on formal authority. You use AI to work faster and smarter in day-to-day research, documentation, analysis, and workflow tasks while applying good judgment about accuracy, privacy, and appropriate application. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote Ireland What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Competitive Intelligence Compensation Range: €77,500 to €87,500 base plus bonus and equity Location: Remote Ireland What You’ll Do: Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress. As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress. Responsibilities: Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions. Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source. Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite. Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use. Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference. Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams. Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable. Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition. What You Bring To The Team: 5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit. Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required. Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations. Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market. The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support. A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences. Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: United Kingdom What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Competitive Intelligence Compensation Range: £70,000 to £80,000 base plus bonus and equity Location: Remote UK What You’ll Do: Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress. As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress. Responsibilities: Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions. Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source. Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite. Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use. Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference. Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams. Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable. Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition. What You Bring To The Team: 5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit. Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required. Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations. Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market. The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support. A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences. Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required. What We Offer: 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: San Francisco, California Workplace: Hybrid Role Summary We’re seeking an IT Systems Engineer to join our growing IT team. You’ll own the architecture and automation behind the systems our employees rely on every day: identity, device management, endpoint security, and the tooling that ties them together. You’ll work closely with IT, Security, Engineering, and People teams to design, build, and scale the platforms that keep a fast-growing company productive and secure. You’ll also be the onsite IT presence in San Francisco, supporting our executive team and running the technology in our new office. You’ll be expected to set technical direction within your domain, lead multi-team initiatives, and make sound decisions without close supervision. This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day. What You’ll Do - Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation) - Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable - Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams - Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on - Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale - Partner with Security to implement and maintain the technical controls behind our security and compliance requirements - Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms - Mentor IT Support Specialists and raise the team’s technical bar - Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors - Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants - Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events - Occasional travel to company events and other Temporal locations What You’ll Bring - 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them - Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling - Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster - Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout - Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives - Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems - Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly - A bias to action and a history of self-education Nice to Have - Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications) - Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling - Infrastructure-as-code experience (for example Terraform) applied to IT systems - Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation) - Experience supporting security and compliance programs from the IT side - Experience at a fast-growing, remote-first company, or one that serves developers - Experience standing up or opening a new office, including vendor and circuit coordination Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Texas Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure. As a L3 Cloud Services Engineer , you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment. This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering a competitive salary , full benefits, paid training, and performance-based bonuses. Key Responsibilities Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD) Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure Administer Windows Server environments (2019/2022/2025) Deploy and manage Azure Virtual Desktop environments Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations Assist with onboarding activities including technical assessments and new client training Ensure accurate and thorough documentation of systems, procedures, and policies Address post-project support tickets escalated by Level 2 and Level 3 operations teams Maintain infrastructure integrity through proactive maintenance and compliance efforts Lead or assist with client disaster recovery tests and associated documentation Required Qualifications 5–8+ years of experience in Microsoft Windows-based systems administration and support Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS Hands-on experience managing and troubleshooting Office 365 and Azure AD Experience with Azure AD Connect, hybrid environments, and access management Proficiency with Exchange Online, including mail flow rules and retention policies Working knowledge of Microsoft Cloud App Security, including alert response and configuration Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF Experience with multi-site Active Directory environments Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers) Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS) Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS Experience with the deployment and configuration of Azure Virtual Desktop Excellent communication skills, with the ability to translate complex technical concepts to various business units Self-motivated, with the willingness to go the extra mile Preferred Qualifications Knowledge of security policies, compliance standards, and server hardening best practices Background in documenting builds, configurations, and support processes Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Remote / Germany Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence. Role Every investigation starts with data. As PM for the Integration team, you make sure analysts in law enforcement and defense have the data they need, when they need it. You own the roadmap for integrating data from commercial vendors, open feeds, social media and messaging platforms, as well as the admin interfaces used to manage these integrations. Your work ensures data arrives current, traceable to its source and ready to use. This is a largely technical PM role with significant ownership over a platform and admin experience that are still taking shape. You decide what gets built and in what order, working closely with engineers and other product teams to turn provider APIs and data models into scalable integrations and features that support analysts’ investigations. You’ll read API documentation, map provider data to OIP’s data model and write clear, actionable specs that engineers can build from. What you'll do Own the provider roadmap. We add a source when it answers a question analysts can’t answer today, so you start from the analyst’s problem, not from a provider’s name. You talk regularly with analysts, admins and solutions engineers in law enforcement and defense, and with the upstream teams whose features bring integration requests. You decide which providers come next and what “done” means for each. Write the technical specs. Cover authentication, pagination, rate limits and quotas, incremental sync, deduplication, field mapping, and how failures surface. Every object must carry its provider, fetch time and source URL from the moment it is fetched. Our platform runs as SaaS and on-prem, so you also decide how each source behaves in each distribution. Own the connectors as a product. That covers the contract between connectors and the platform, versioning, and how quickly a new provider goes from evaluation to production. Every connector should make the next one cheaper. Where another team can reach a public source on its own, you give it a safe way to do so instead of putting it in our queue. Own the admin interfaces. That means creating a connection, managing credentials, scheduling, health and status, logs, quota usage and permissions. A source we can’t monitor isn’t delivered, so every live connection needs a health check and clear failure states. Work with partnerships and legal. You collaborate with the Director of OSINT and the Data Acquisition Manager to evaluate vendors, raise licensing and terms-of-service questions before we build, and turn the legal framework (storage, retention, redistribution) into product requirements. You also give the people negotiating contracts technical findings and cost per call. Manage the teams around you. Upstream, you work with the teams building user-facing features, such as graphs and maps, who bring integration requests from their intelligence domain. You help them find the analyst question behind each request and decide whether a shared connector can serve several of them. Downstream, you work with the foundation teams for ontology, machine learning and processing, so incoming data arrives in a shape they can use. You forecast the load of every high-volume source before it goes live. Shape person-focused investigation tools. You own how analysts go from a first lead about a person to a reviewed set of linked online identities. That includes how results are presented and reviewed, and how to avoid paying for the same lookup twice. Measure the integration layer. Track sync success rate, data freshness, time to onboard a provider, active connections, and time to resolve a failed connection. About you 5+ years as a Product Manager in B2B SaaS, with experience owning a technically complex area end-to-end, such as an integration platform, an API product, or data pipelines. You are comfortable in API documentation. You can discuss OAuth versus API keys, polling versus webhooks, pagination and rate limits with engineers as an equal, and you can try an endpoint yourself in Postman or curl. You have designed admin or configuration interfaces for technical users: connection setup, status and error states, audit trails. You write specs and acceptance criteria that are specific enough to build and test against. You are data-fluent and define quality metrics for reliability and coverage, not just feature delivery. You are comfortable with the legal side of third-party data: licensing, terms of service, GDPR, and provenance requirements. You work well across teams, since integrations touch engineering, partnerships, customer success, and every product that consumes the data. Eligible to work in Germany and willing to travel to Berlin and across DACH for workshops and customer visits. Nice-to-haves You have built or managed a connector framework, integration marketplace, or iPaaS product. Familiarity with OSINT as a practitioner or product builder, and a sense of where existing collection tools fall short. Familiarity with Kubernetes, on-prem, or air-gapped deployment constraints and what they mean for integration architecture. Familiarity with entity resolution or link analysis, and how ingested data feeds them. German language (B1+) Experience working directly with law enforcement or defense users in Germany or the DACH region. What we offer Real ownership, real impact: Own a critical layer of the platform that every customer relies on. Much of the integration platform and its admin experience is still taking shape, so you identify the problems, set priorities, decide what gets built, and see it through. Remote-first, Germany-wide: Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations. Flexibility by default: Flexible working hours help you make work fit your life. Your setup, your way: Get a personal home-office equipment budget to create a workspace that works for you. 30 days of vacation: Take the time you need to recharge and come back with fresh energy. Keep growing: We invest in your personal and professional development. Get rewarded for impact: Performance bonuses are tied to agreed objectives and key results. A warm welcome: Every new team member gets a welcome goodie bag. Good people, good times: From summer and Christmas parties to regular team gatherings, we make time to celebrate together. A mission that matters: Work on challenges with tangible impact on public safety and national security.

Проектирование и реализация масштабируемых формул ценообразования и алгоритмов оценки активов. Интеграция с внешними API, включая недокументированные endpoints.

Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality.   You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams.   People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here.   WHAT YOU WILL BE DOING - Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals. - Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs. - Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike. - Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations. - Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers. - Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses. - Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements. - Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations. - Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery.   ABOUT YOU EXPERIENCE - 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company. - Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams. - Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes. - Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard). - Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics.   TECHNICAL SKILLS - Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go). - API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments.   HOW YOU WORK - Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders. - Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel. - Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment.   NICE TO HAVE - Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA). - Background: Former software engineering, developer advocacy, or technical product management background. - Languages: Business fluency in an additional European language. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Требования: — Опыт работы от 3–5 лет и выше в ролях presales engineer, solution architect, security architect, consultant или в смежных позициях; — Практическое понимание одной или нескольких областей: network security, cloud security, IAM, endpoint protection, managed security services. Задачи: — Изучать текущую ИТ- и ИБ-архитектуру клиента, выявлять ограничения, риски и точки роста; — Проектировать решение в области кибербезопасности; — Готовить и проводить презентации, демо.

Location: United States Who we are: Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. Introduction: We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team. This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill What you’ll do Build pipeline through cold calling, email, LinkedIn, and account research Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management Run effective opening conversations and qualify potential opportunities Partner closely with Account Executives on account strategy and meeting handoffs Maintain accurate prospecting and qualification notes in Salesforce Test messaging and help improve the outbound process as the team grows Requirements What we’re looking for Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs Comfortable using cold calling as a primary pipeline-generation channel Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts Able to understand a technical product and communicate relevant business value to IT and security professionals Strong discovery, objection-handling, and written communication skills Self-directed and comfortable working in a growing environment where every process may not already be established Benefits A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: Remote, Massachusetts, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt  is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.