What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You'll Do:
In this role, you will turn targeted outreach into qualified conversations with security and IT decision-makers. You will build trust with internal IT teams and channel partners by asking clear questions, following up honestly, and learning what matters to each prospect.
You will bring Warrior Spirit to a quota-driven role by staying resilient through changing priorities and the daily work of building pipeline. You will Give a $h*t about the details that move opportunities forward, from thoughtful outreach and timely follow-up to accurate CRM data and a clear understanding of how Huntress helps customers and partners stay protected.
Responsibilities:
Prospect internal IT departments with 50 to 3,000 employees through phone, email, and LinkedIn.
Establish trust and rapport with channel partners through phone, email, and LinkedIn while learning about their solutions, team composition, territories, and ideal customer profile.
Work collaboratively with the team to create outbound prospecting strategies for channel partners and mid-market internal IT departments.
Develop and manage contact and opportunity pipelines, ensuring timely follow-up on both.
Work closely with the Account Executive team to set demos, assist with closing deals, and build a passionate understanding of Huntress products, our human-led SOC, monthly educational webinars, and competitor offerings.
Meet and exceed monthly, quarterly, and annual sales quotas while maintaining accurate prospect and opportunity data in Salesforce and documenting all interactions.
Explore practical AI tools to support prospect research, outreach preparation, account prioritization, and follow-up while applying sound judgment to the work.
What You Bring to the Team:
You have 1+ year of outbound calling experience, preferably in cybersecurity, technology, or SaaS solutions, with a proven track record of success.
You have knowledge of cybersecurity solutions, including endpoint security.
You communicate clearly and effectively in both written and verbal conversations.
You can work independently and stay organized in a remote environment.
You have experience using Salesforce and sales engagement tools such as LinkedIn, Outreach, and Sales Navigator.
Familiarity with the VAR and reseller community is a bonus.
You are excited to explore AI and use it to work faster and smarter, with good judgment about when and how to apply it.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
Heliax is a remote-first company that researches, develops, deploys, and maintains open-source protocols and mechanisms to serve everyday needs, including Anoma and Namada projects.
Applicants must be based in Europe (including the UK) and willing to travel to Berlin for initial onboarding.
Responsibilities:
— Design new cryptographic protocols (e.g. shielded state sync) to meet specified information flow, security, and performance goals.
— Evaluate and analyze existing cryptographic protocols and proof systems (e.g. zkSNARKs, zkSTARKs, Halo2, ProtoStar, Risc0 zkVM) for security, expressivity, and performance.
— Update, reimplement, and combine cryptographic protocols, customizing them for proofs-of-concept and production use-cases.
— Produce comprehensive technical specifications for cryptographic designs and collaborate with engineers on implementations.
— Implement, review, and test cryptographic operations and protocols, primarily in Rust, and evaluate implementations for correctness and performance.
Requirements:
— Mathematical and/or cryptographic background in relevant subfields (complexity theory, abstract algebra, cryptographic protocol design).
— Expertise (formal or informal) in constructive protocol design and analysis of distributed cryptographic protocols.
Nice to have:
— Published papers in mathematics, theoretical CS, and/or cryptography.
— Experience with distributed systems and/or operating systems architecture/design.
— Experience with Zerocash/Zexe/VeriZexe and related architectures.
— Academic qualifications in a relevant field (cryptography or mathematics).
Stack includes Rust, zkSNARKs, zkSTARKs, Halo2, ProtoStar, Risc0 zkVM, Arkworks, elliptic curves, hash functions, DKG, threshold encryption.
Benefits:
— Relocation and visa assistance for Germany.
— High degree of independence in working conditions and task prioritization.
— Work closely with a small cross-disciplinary team on research-led projects.
— Opportunity for travel, including initial onboarding in Berlin.
About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
About the Team
The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience.
About the Role
As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats.
What You’ll Do:
Threat Detection & Incident Response
— Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools.
— Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes.
Security Engineering & Architecture
— Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices.
— Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture.
AI & Security
— Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation.
— Stay current on AI-specific security threats and contribute to responsible AI use in security operations.
Cross-Team Partnership & Ownership
— Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations.
— Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams.
What You’ll Bring:
— 3+ years of security engineering or operations experience or equivalent expertise.
— Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure.
— Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis.
— Ability to build and maintain security automation and tooling using Go, Python, or Terraform.
— Strong security judgment and problem-solving skills.
— Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows.
Bonus Skills (Nice to Have):
— Familiarity with AI-specific threat categories like prompt injection and model supply chain risks.
— Experience securing developer platforms, SaaS, or CI/CD infrastructure.
— Relevant certifications such as CEH, AWS Security Specialty, Security+.
— Contributions to process improvement, runbook development, or knowledge sharing.
Accommodation
CircleCI provides reasonable accommodation for individuals with disabilities during application and employment.
About CircleCI
CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors.
Equal Opportunity
CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.
About CircleCI Engineering:
CI/CD is being reinvented with AI agents that write code, trigger builds, interpret failures, and propose fixes. CircleCI is building new interfaces for developers to understand and trust this work.
Team-Agnostic Placement:
Hiring is for CircleCI as a whole, not a specific team. Placement depends on where your strengths create the most leverage. Possible areas include CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The role involves full-stack ownership and high craftsmanship.
What You'll Do:
— Build AI-natively, using AI as the default approach to problem solving.
— Invent new interfaces for software delivery that support autonomous pipelines and human judgment.
— Own the full stack by building features end-to-end in Go, React, and TypeScript.
— Focus on reliability and responsiveness as design concerns.
— Champion observability using Honeycomb, Datadog, and Rollbar to improve systems.
— Proactively identify and close gaps without being asked.
What You'll Bring:
— AI-native engineering practices with daily use of AI tools and understanding of their impact.
— At least 3 years of production full-stack experience with a track record of shipping real products.
— Strong skills in React and TypeScript, and comfortable owning backend services in Go including API design, data modeling, and service integration.
— System design skills with conscious tradeoffs and documentation.
— Production mindset focusing on latency, responsiveness, and reliability in distributed environments.
Additional Information:
The role is remote based in Ontario, Canada. Salary range is $127,000 to $159,000 CAD per year. CircleCI is an equal opportunity employer and provides accommodations for individuals with disabilities during the application and interview process.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
About Niantic Spatial: Niantic Spatial develops geospatial AI and digital mapping technologies, including a proprietary database of over 30 billion posed images and a Visual Positioning System for precise positioning worldwide. They serve customers in robotics, public sector, energy, and industrial markets.
About the Role: The Head of Talent Acquisition will lead and personally execute the recruiting function, reporting to the Chief People Officer. Responsibilities include full life cycle recruiting, recruiting operations, workforce planning, reporting, tools, external partners, and candidate experience. The role involves managing contract recruiting resources and designing and building the Talent Acquisition organization as the company grows. The position requires moving quickly without sacrificing quality and helping hiring teams focus on essential capabilities in deep-tech markets.
What You'll Do:
Full Life Cycle Recruiting - Manage a portfolio of searches across engineering, AI/ML, research, product, go-to-market, operations, and corporate functions, including executive and specialized roles. Handle all stages from intake to onboarding.
Direct Sourcing - Develop creative sourcing strategies to engage passive talent in competitive markets and represent the company credibly.
Executive Talent Advisory - Advise executives and hiring managers on role design, candidate profiles, talent availability, market dynamics, and hiring strategy. Lead intake and search-strategy discussions.
Hiring Process & Assessment - Design hiring processes balancing speed, rigor, inclusion, and candidate experience. Build structured interviews, coach interviewers, maintain momentum, and partner with Compensation on offers.
Recruiting Team & Partners - Manage contract recruiters, sourcers, search firms, and agencies. Set priorities, allocate requisitions, evaluate partners, and decide on support types.
Build the Function - Define future Talent Acquisition structure, recruit and develop the team, and build a recruiting culture focused on speed, quality, and impact.
Recruiting Operations & AI - Improve recruiting processes, adopt AI-enabled tools responsibly, maintain ATS data discipline, and ensure compliance with employment law and data privacy.
Reporting, Insights & Talent Brand - Create dashboards and updates for executives on pipeline health, conversion, time to fill, source effectiveness, offer acceptance, and agency spend. Partner with Marketing to enhance the employee value proposition.
What You'll Bring:
8+ years of full life cycle recruiting experience, ideally in high-growth technology, AI, deep tech, or competitive talent markets.
Experience as a hands-on Talent Acquisition leader or functional owner with a meaningful requisition load.
Exceptional direct-sourcing skills with a track record of engaging and closing passive candidates.
Experience advising executives and senior hiring managers as a credible talent partner.
An AI-forward mindset with experience integrating AI tools into recruiting workflows.
Ability to manage a broad and shifting workload using technology, automation, and prioritization.
Comfort with ambiguity and changing priorities, and ability to move between strategy, leadership, and execution.
Focus on simplifying processes, evidence-based assessment, and high integrity with sensitive information.
Bachelor's degree or equivalent experience.
Nice to Have:
Experience managing contract recruiters, sourcers, external partners, or internal Talent Acquisition professionals.
Experience building or scaling a Talent Acquisition team, especially in early-stage or pre-product-market-fit companies.
Familiarity with responsible and legally compliant use of AI and automation in recruiting.
Recruiting experience in computer vision, machine learning, robotics, geospatial technology, enterprise software, or physical AI.
Experience supporting U.S. and international hiring.
Compensation & Benefits: Base salary range $225,000-$250,000, plus annual bonus, equity, and comprehensive benefits including medical, dental, vision coverage, and 401(k).
Location & Work Model: Based in San Francisco office, with four days per week in office and additional on-site time as needed.
Inclusive Application and Equal Opportunity statements included.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.
About the Role:
We are looking for a proactive and tech-savvy specialist to join our team. In this hybrid role, you will manage core accounting functions (AP/AR, Tax) and play a key part in optimizing and automating our financial processes.
Key Responsibilities:
Process Automation & Development:
— Participate in projects to optimize and automate accounting and finance workflows
— Analyze workloads, prepare data for automation, test and implement new solutions
— Assist in configuration and development of financial systems and integrations (specifically Xero)
— Document processes, prepare technical instructions, maintain internal knowledge base
— Identify bottlenecks and proactively suggest points for optimization
Accounting & Compliance:
— Manage primary documentation in Xero
— Record income, expense, and AR/AP transactions accurately
— Conduct contractor due diligence (KYC checks) before onboarding new partners
— Support payment processing for services (mainly Marketing)
— Execute month-end closing control procedures in Xero
— Prepare and submit VAT returns for Brazil and Mexico
Requirements:
— Bachelor’s degree in Finance, Economics, or Accounting
— Minimum 3 years of experience as an Accountant or Financial Specialist
— Advanced proficiency in Microsoft Excel
— Solid understanding of accounting principles
— Experience with Xero (preferred)
— English B2 or higher
Personal Attributes:
— High attention to detail
— Independence: ability to manage workload without micromanagement
— Adaptability to new software and international compliance requirements
What We Offer:
— Competitive salary + bi-annual performance bonuses
— Private medical insurance (PMI)
— Wolt lunch allowance and snacks in the office
— Greek language lessons
— Online psychological sessions
— Offices in Limassol and Nicosia, hybrid work model
— International team and impactful projects
— Regular team building events for employees and families
Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Responsibilities:
— Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability.
— Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services.
— Integrate UI with backend services, consuming and shaping their APIs.
— Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts.
— Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping.
— Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status.
— Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation.
— Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment.
— Evaluate trade-offs considering simplicity, cost, stability, and performance.
— Collaborate with the team to break down work, estimate tasks, and deliver incrementally.
— Work closely with backend, product, and data teams for smooth feature integration.
— Engage actively in code reviews to maintain high-quality standards.
— Keep up with industry trends and suggest practical improvements.
Qualifications:
— 7+ years of hands-on frontend development experience with strong React and TypeScript skills.
— Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries.
— Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading.
— Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts.
— Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability.
— Experience with Vite (build configuration, code-splitting, developer experience) is a plus.
— Experience with SQL and NoSQL databases.
What we offer:
— Referral Program to help grow the team.
— Premium IT Equipment such as MacBook Pro or hardware of choice.
— Excellent work-life balance with flexible hours and full remote possible.
— Competitive compensation and benefits package.
— Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits.
Задачи:
— Lead and execute monetization projects within the CRM team, taking ownership of campaigns that drive revenue growth.
— Design and optimize lifecycle journeys with a focus on acquisition, conversion, and win- strategies.
— Implement a hands-on approach to CRM operations, managing high volumes of campaigns and ensuring seamless execution.
— Develop innovative segmentation and communication strategies through continuous testing and experimentation.
— Build a robust A/B testing framework, analyzing results to propose data-driven improvements.
— Ensure campaign deliverability and technical soundness, troubleshooting issues and coordinating with engineering teams when needed.
— Collaborate closely with Growth, Design, Analytics, and other cross-functional teams to align CRM initiatives with broader business goals.
— Monitor and analyze key CRM performance metrics, preparing detailed reports and actionable insights.
— Own technical CRM setup, including campaign automation, deliverability optimization, and tool integrations.
— Serve as a proactive problem-solver, bringing forward new ideas to improve processes, enhance user experiences, and maximize monetization outcomes.
— Maintain a hands-on approach to operational tasks, balancing execution with strategic input.
Требования:
— 5+ years of CRM experience, both in developing communication strategies and in hands-on execution.
— A strong monetization mindset, with the ability to evaluate initiatives based on revenue potential.
— Proven track record in customer lifecycle management and implementing strategies that drive measurable revenue growth.
— Technical expertise in CRM systems (Braze, Customer.io experience is a plus) and the ability to ensure flawless campaign execution and troubleshooting.
— Proficiency in analytical tools, with a results-driven approach to experiment tracking and performance analysis.
— Comfortable working in cross-functional environments, particularly in collaboration with Growth teams and developers.
— Hands-on operational expertise in managing high-volume communications and setting up CRM workflows.
— A proactive problem-solver with a self-starter attitude, eager to bring innovative ideas to the table.
— Experience improving email deliverability would be a plus.
Условия:
— Remote, in-office, and hybrid work opportunities.
— The equipment you need to do your job.
— A premium SIMPLE subscription.
— 21 days annual leave, plus bank holidays (those observed where you live).
— Flexible hours. We focus on your results, not how long you spend at your desk.
— Competitive salary package commensurate with experience.
CloudLinux is a global remote-first company delivering Linux infrastructure and security products. The Director of Corporate Development reports to the CFO and leads the company's inorganic growth agenda, including acquisition pipeline management from origination through evaluation and post-close integration, as well as strategic alliances, joint ventures, and major commercial partnerships. The role partners with the CFO on long-term strategy and financing (debt and equity). Key responsibilities include building and maintaining a pipeline of acquisition targets aligned with strategic priorities, cultivating relationships with bankers and brokers, conducting outreach to founders and owners, maintaining disciplined pipeline records, designing and applying a standardized screening and scoring methodology for opportunities, preparing evaluations and financial models, coordinating due diligence across financial, legal, and human dimensions, leading counterparty diligence, supporting deal structuring and negotiation, tracking completed transactions against original theses, building acquisition and integration budgets, incorporating acquisition impacts into forecasts and operating plans, owning post-close integration plans and financial integration, tracking synergies and costs, identifying and structuring strategic alliances, joint ventures, and commercial partnerships, maintaining partnership pipelines, partnering with leadership on 3-to-5-year growth strategy, supporting capital formation activities, and building the corporate development function including hiring and coaching team members.
Requirements include 8+ years of experience in corporate development, investment banking, private equity, or transaction advisory with direct origination experience; experience conducting or coordinating due diligence; ability to build institutional-quality financial models; experience presenting to executive or investment committees; knowledge of software or recurring-revenue business models; exposure to post-merger integration; experience structuring alliances, joint ventures, or commercial agreements; experience with debt or equity financing processes; and contribution to multi-year strategy work.
Soft skills required are composure under pressure, low ego, persistence, sound commercial judgment, attention to detail, effective communication, strong interpersonal skills, discretion, integrity, and accountability.
Additional valued attributes include an MBA, Big Four transaction advisory or software industry experience, experience founding or first hire in finance or corporate development, established network among software-sector bankers or brokers, and experience partnering with FP&A functions.
Benefits include professional development opportunities, fully remote work with flexible hours, paid vacation and holidays, unlimited sick leave, private medical insurance compensation, co-working and gym/sports reimbursement, and rewards for innovative ideas.
Anthropic Fellows Program is designed to foster AI research and engineering talent by providing funding and mentorship to promising technical talent regardless of previous experience. Fellows primarily use external infrastructure such as open-source models and public APIs to work on empirical projects aligned with Anthropic's research priorities, aiming to produce public outputs like paper submissions. The program runs for 4 months full-time, with a weekly stipend of 3,850 USD / 2,310 GBP / 4,300 CAD plus benefits and funding for compute (~$15k/month) and other research expenses. Fellows receive direct mentorship from Anthropic researchers, access to shared workspaces in Berkeley, California or London, UK, and connection to the broader AI safety and security research community.
Interview process includes initial application and reference check, technical assessments and interviews, and a research discussion. Candidates are encouraged to apply even if they do not meet every qualification. The program values diversity and representation.
Fellows workstreams include AI Safety Fellows, AI Security Fellows, ML Systems & Performance Fellows, Reinforcement Learning Fellows, and The Anthropic Institute Fellows (Economics & Policy). Candidates may be considered for all workstreams by default and can specify preferences.
General candidate criteria: motivated by AI safety and societal benefit, strong technical background in computer science, mathematics, or physics, ability to implement ideas quickly and communicate clearly, fluent in Python, and available full-time for the program.
AI Safety Fellows focus on research areas such as scalable oversight, adversarial robustness and AI control, model organisms, mechanistic interpretability, and AI welfare. Mentors include Sam Bowman, Sara Price, Alex Tamkin, and others. Candidates with experience in empirical ML research, large language models, and open-source contributions are a good fit.
AI Security Fellows focus on reducing catastrophic risks from advanced AI systems, with mentors like Nicholas Carlini and Keri Warr. Candidates with experience in pentesting, vulnerability research, offensive security, CVE reporting, bug bounties, and empirical ML research are preferred.
Logistics: applicants must have work authorization and be located in the US, UK, or Canada during the program. Shared workspaces are available in London and Berkeley, with remote options in these countries. Visa sponsorship is not provided. The program duration is 4 months full-time, with possible extensions. Strong performance may lead to full-time offers at Anthropic, though not guaranteed.
Applications are currently closed and will be updated when reopened. The program is managed by Constellation recruiting partner. The description includes policies for full-time roles which do not apply to the Fellows Program.
Anthropic is a public benefit corporation headquartered in San Francisco offering competitive compensation, benefits, equity donation matching, vacation and parental leave, flexible hours, and office space. The company emphasizes collaborative, high-impact AI research with a focus on steerable, trustworthy AI.
PagerDuty is seeking an Account Manager to join their diverse, customer-focused team. The Account Manager will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. Responsibilities include maintaining and growing customer relationships, driving product adoption, managing renewals, and identifying strategic expansion opportunities that deliver measurable business value.
Key Responsibilities:
— Own a portfolio of existing customers to ensure adoption, value realization, and retention.
— Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities.
— Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management.
— Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early.
— Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes.
— Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption.
Basic Qualifications:
— 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals.
— 4+ years of proven success managing renewals and growth within a SaaS environment.
— Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker.
— Bachelor’s degree or equivalent experience.
Preferred Qualifications:
— Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts.
— Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
— Experience working with enterprise software customers or in a DevOps environment.
— Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight.
— Proven history of achieving revenue and retention goals through consultative account management.
— Self-starter with strong collaboration, negotiation, and problem-solving skills.
PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote within eligible US locations. Candidates must reside in an eligible location as specified in the job post.
PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, company equity, employee stock purchase program, retirement or pension plans, generous paid vacation, paid holidays and sick leave, paid parental leave, paid volunteer time off, company-wide hack weeks, and mental wellness programs.
PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.
DomainTools is looking for a Principal Product Manager to join its Product team. This role is responsible for growing and refining data products that drive threat intelligence solutions, with API-first delivery and integration into UI, AI, and third-party experiences and workflows. It is a strategic role with high impact and visibility inside and outside the company.
The ideal candidate is a strong leader and successful product manager with a track record of delivering market-leading data products, based on insights from direct customer interaction and big-data analysis.
The product manager is expected to contribute solid knowledge of business constraints and prioritize opportunities, deep knowledge of users and customers, and understanding of platforms customers use to engage with products. They must track industry trends and competitive landscape relevant to their products.
The product manager collaborates closely with engineering, marketing, sales, and solutions engineering teams to deliver world-class solutions. This is an individual contributor role requiring influence through data and logic.
Basic Qualifications:
— Minimum 7 years in cybersecurity or data-related product management, delivering data-driven analytics and products
— Deep knowledge of business and customers, understanding data product usage and value
— Experience with threat intelligence products, threat feeds, APIs, and related technologies
— Experience interacting with customers using data warehousing, data science, and Big Data technologies
— Experience integrating data products into third-party environments (customer and partner ecosystems)
— Experience working with Agile (kanban/scrum) development teams and processes
— Excellent people skills working cross-functionally from ideation to market
— Excellent writing, communication, and presentation skills
— US-based with willingness to accommodate core hours overlapping 9am-3pm US Pacific time
Preferred Qualifications:
— Experience in cybersecurity investigations, threat defense, incident response, or related activities
— Solid understanding of cybersecurity market and modern security architectures
— Familiarity with cybersecurity data domains including DNS, IP, TLS/SSL certificates, web crawl, BGP, NetFlow data
— Experience with real-time data collection, processing, and delivery
— Experience with large language models (LLMs) and agentic workflows
— Experience with data products leveraging predictive analytics / machine learning (ML)
— Experience with distributed systems and cloud computing
senior
Зарплата не указана
Удалённо
98 000 – 106 000 $
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