Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion
What You'll do
1. Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
2. Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
3. Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric
4. Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently
5. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
6. Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
7. Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
8. Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
What You'll Need
- 5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals
- Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders
- Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams
Nice to Haves
1. Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan
6. High-growth or startup experience with comfort operating in ambiguity and rapid change
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: Lugano
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Technical Recruiter to drive full-cycle recruitment across multiple countries in the EMEA region and support our mission of building world-class teams.
In this role, you will partner closely with the Head of HR EMEA and the global HR team to attract and retain exceptional talent across technical and business functions. You will own the end-to-end recruiting lifecycle, delivering a best-in-class candidate experience while influencing hiring strategy across the region.
If you thrive in fast-paced, high-growth environments and want to play a key role in shaping the future of a leading Bitcoin infrastructure company, this opportunity is for you.
What You’ll Be Doing (Key Responsibilities)
- Operate as a strategic talent partner, owning hiring outcomes across EMEA and contributing meaningfully to how Blockstream scales
- Lead full-cycle recruitment across EMEA, covering highly technical and business-critical roles
- Build, nurture, and activate strong talent pipelines through thoughtful, proactive sourcing strategies
- Partner closely with hiring managers and senior leadership to clarify role scope, define hiring criteria, and align on long-term talent strategy
- Deliver high-quality, well-calibrated candidate shortlists that balance speed, rigor, and mission alignment
- Drive a best-in-class candidate experience from first outreach through offer acceptance and onboarding
- Guide and educate hiring managers on structured interviewing, market intelligence, and objective evaluation practices
- Own recruiting performance metrics (time-to-hire, pipeline health, conversion rates, quality-of-hire) and use data to continuously refine approach
- Contribute to employer branding initiatives and strengthen Blockstream’s visibility within key talent communities
- Identify and implement process improvements that increase consistency, efficiency, and quality across the EMEA recruitment lifecycle
What We’re Looking For (Qualifications)
- 7+ years of full-cycle technical recruiting experience in high-growth, international technology environments
- Experience hiring in regulated industries (software development, financial services, crypto, fintech)
- Experience supporting high-growth or scale-up environments
- Demonstrated success hiring complex technical profiles (engineering, infrastructure, security) across multiple EMEA jurisdictions
- Proven ability to influence and advise senior stakeholders with credibility and confidence
- Strong sourcing depth. You don’t rely on inbound applicants; you build and nurture pipelines proactively
- Experience managing cross-border hiring complexities within EMEA
- Data-driven approach to recruiting, with a clear understanding of hiring velocity, pipeline health, and quality-of-hire metrics
- Comfort operating autonomously in a distributed, remote-first organization
- Fluency in English is required; additional professional proficiency in German, French, Italian, Spanish, or another EMEA language is strongly preferred
- Bachelor’s degree in HR, Business, Psychology, or a related field
Nice to Have (Preferred Qualifications)
- Familiarity with Ashby or similar ATS systems and recruitment automation tools.
- Strong employer branding and talent marketing exposure
- General HR experience, beneficial for supporting broader HR initiatives during periods of lower recruitment demand
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Madrid, Alcobendas, Spain
Technical Support Specialist
Location: Alcobendas, Madrid, Spain
We are looking for a Live Casino Technical Support Specialist to help install, maintain, and monitor technical equipment in our studios. This role is ideal for junior or mid-level candidates who are hands-on, responsible, and eager to learn in a fast-paced environment.
Key Responsibilities
Install and remove studio equipment following instructions and safety guidelines.
Maintain studio technical equipment and ensure everything works properly.
Monitor cameras, audio, lighting, and other systems during operations.
Prepare studio setups, including panels and technical arrangements.
Install and maintain cables (low and high voltage).
Support sound system and basic acoustic setup.
Assist with additional technical tasks assigned by the manager.
Requirements
Basic technical knowledge or technical studies.
Ability to use standard tools safely and correctly.
Technical experience (electrician, technician, installer, or similar) is a plus but not required.
Experience in gaming, audio, or video environments is an advantage.
Responsible, reliable, and detail-oriented.
English and Spanish required.
Flexibility to work shifts
What we offer
Positive and professional work environment
Opportunity to join a newly established company with strong career growth potential
Permanent employment contract
Attractive benefits package
Competitive Salary
Madrid, Alcobendas, Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We're looking for an Agent Product Manager to own one of our core product lines and drive it from discovery through deployment.
This is not a generalist PM role. You'll go deep on a specific product area, working directly with engineering, design partners, and customers to understand what needs to be built, why, and how to ship it in a way that scales. You'll be the connective tissue between customer reality and engineering execution, synthesizing feedback from CSMs, TAMs, and customers into clear, actionable product requirements.
The best fit here is someone who obsesses over product longevity, not just individual customer happiness, and who can build rapidly, think in systems, and translate ambiguity into clear direction.
WHAT YOU’LL DO
Product Line Strategy
- Own one or more product lines end-to-end, from discovery through delivery and iteration
- Define product roadmaps grounded in real deployment data and customer feedback, not feature requests
- Prioritize ruthlessly between customer-specific asks and platform-wide improvements
- Establish clear boundaries on what the product can and cannot do, and ensure sales and CS teams understand them
Cross-Functional Alignment
- Bridge the gap between sales promises and engineering reality, guide sales on which features to pitch, which customer profiles to target, and what realistic timelines look like
- Work with engineering to shift from one-off custom builds to iterative, productized solutions
- Collaborate with support to build self-service tooling that eliminates manual configuration bottlenecks
- Own the feedback loop: ensure customer insights reach engineering as structured product requirements, not ad hoc requests
WHAT YOU'LL BRING
- 3 to 6 years of product management experience, ideally in B2B SaaS or AI-enabled products
- Strong ability to synthesize qualitative customer feedback into structured, engineering-ready requirements
- Experience working directly with customers or design partners in a product capacity
- Comfort navigating ambiguity and competing priorities across product, engineering, and go-to-market teams
- Familiarity with AI, LLMs, or conversational AI systems, or a strong ability to ramp quickly
- Outcome-driven: you measure success in shipped impact, not process followed
- Low ego, high energy, resilient in a fast-paced environment
- Bonus: experience with enterprise deployments, multi-location operators, or platform infrastructure
- Eagerness to work in person with us in NYC full time
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Daily in-office lunch through Parkday
- Monthly wellness stipend
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Athens; Limassol; Nicosia
Workplace: hybrid
The Role:
We’re looking for a Data Architect to drive the design, evolution, and governance of data architecture across the organization. In this role, you’ll collaborate closely with multiple functional groups and technology leaders to translate business needs into scalable, well-structured data solutions.
You’ll provide best-practice guidance on data management, modeling, and architecture design, ensuring data platforms are robust, efficient, and aligned with strategic objectives.
This is an exciting opportunity to shape data-centric initiatives, influence enterprise-level decisions, and enable teams to leverage high-quality data in support of impactful business outcomes.
The main responsibilities of the position include:
Develop conceptual, logical, and physical data models, focusing on design (structure, semantics, constraints, and alignment to business meaning), including key physical design considerations such as indexing and partitioning
Define and maintain reference and target data architectures (including standards and reusable patterns) across operational systems, event/streaming platforms, and analytical environments (data warehouse/lakehouse)
Drive architectural decision-making and trade-offs (e.g., consistency, performance, scalability, cost, operability, security), and contribute to architecture documentation practices that capture and govern those decisions
Support the implementation of the organizational data strategy, including database design standards, data warehouse architecture, standards and guidance, and analytics platform integration
Assist with the deployment and extension of the Enterprise Data Catalogue
Contribute to the creation and maintenance of architecture processes and documentation standards
Partner closely with project teams as an embedded contributor, guiding schema design, physical design choices (e.g., indexing and partitioning), data access patterns, and query optimization best practices, supporting teams through design reviews and delivery
Advise project teams on the end-to-end data product lifecycle, from platform selection through testing and implementation
Govern changes to architectural artefacts and ensure systems conform to established data architecture guidelines
Define data flows and integration patterns across applications and services, including operational systems, streams, and analytical platforms (batch and real-time), with clear ownership and information dissemination patterns
Main requirements:
BSc/MSc in Computer Science, Information Technology or related field.
Minimum of 3 years of experience in data modelling, data engineering, database design, or data architecture roles.
Strong expertise in conceptual, logical, and physical data modelling, with solid SQL skills to bring designs to life.
Proficiency in Python for data-related work (e.g., automation, prototyping, analysis, validation, data quality checks, and tooling around data pipelines/integrations).
Experience working with cloud-based data platforms and modern data warehouse or lakehouse architectures
Good understanding of software development lifecycles, requirements analysis, and technical design best practices.
A collaborative mindset, with the ability to build trusted relationships across business and technical teams.
Exposure to data governance, metadata management, and data quality frameworks, with an appreciation for well-managed data.
Confidence in advising on ETL/ELT patterns, data integration solutions, and data orchestration technologies.
Experience in graph databases, vector databases/semantic search capabilities, feature stores, or related ML/AI data architectures would be considered a plus.
A proactive, self-driven professional who thrives in agile environments and enjoys shaping scalable data solutions.
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a skilled SAP SCM Consultant to join our growing team. In this role, you will play a vital part in optimizing supply chain processes for our clients using SAP Supply Chain Management (SCM) solutions. Your expertise will be crucial in analyzing current supply chain operations, identifying improvements, and implementing best practices to enhance overall efficiency and effectiveness.
Key Responsibilities:
Engage with clients to understand their supply chain requirements and challenges.
Design, configure, and implement solutions within the SAP SCM module to improve supply chain performance.
Work closely with cross-functional teams to enhance integration between SCM, logistics, production, and other relevant SAP modules.
Conduct gap analysis between current processes and best practices, recommending appropriate changes.
Facilitate training sessions and workshops to ensure users become proficient in SAP SCM functionalities.
Provide ongoing support and troubleshooting expertise throughout the project lifecycle.
Stay updated on the latest industry trends and SAP advancements, applying this knowledge to client solutions.
Document processes, configurations, and project deliverables for future reference.
Requirements
Requirements:
Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or a related field.
A minimum of 5 years of experience in SAP Supply Chain Management consulting.
Strong understanding of supply chain processes, including demand planning, procurement, production, and logistics.
Experience in integrating SAP SCM with other modules such as MM, SD, and WM.
Excellent analytical skills with a keen attention to detail.
Strong communication and interpersonal abilities to effectively collaborate with clients and team members.
Experience in conducting training and support sessions is advantageous.
SAP certification in SCM or related areas is highly desirable.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Lagos, Nigeria
To support and manage Renmoney’s treasury activities, including liquidity management, funding, investments, and regulatory compliance, ensuring optimal funding cost, adequate liquidity buffers, and strict adherence to CBN regulations applicable to Microfinance Banks.
The role supports Renmoney’s core business of consumer lending and financial services by ensuring stable funding, efficient cash deployment, and strong treasury governance.
CORE RESPONSIBILITIES
Liquidity & Funding Management
Monitor daily cash positions across all Renmoney accounts
Daily reconciliation and call over of all Bank accounts
Booking of deposits
Liquidations of deposits
Maintenance of FD schedule with regular reconciliation to the system
Support maintenance of adequate liquidity buffers in line with internal policy and CBN guidelines
Sound and efficient relationship management with all internal stakeholders
Support funding activities (bank lines, placements, borrowings)
Assist in regulatory reporting and data collation
Support deal execution under supervision
Maintain treasury databases, trackers, and schedules
Treasury Operations
Execute and monitor treasury transactions
Maintain deal tickets, confirmations, and transaction records
Ensure accurate posting and reconciliation of treasury transactions
Regulatory & Compliance (CBN-Focused)
Ensure compliance with internal treasury policies, approval limits, and delegation of authority
Maintain audit-ready documentation for internal, external, and regulatory reviews
Risk Management & Controls
Identify and escalate liquidity, funding, market, and operational risks
Ensure adherence to segregation of duties and internal control standards
Reporting & Analysis
Prepare the daily Treasury report
Support budgeting, forecasting, and ALCO presentations
Requirements
2–5 years’ experience in Treasury, Finance, Banking, or Financial Services
Exposure to non-bank financial institutions or finance companies is an advantage
Qualifications
Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field
Certifications
CIBN (Associate Member or in progress) – desirable
Microfinance Certification Programme (MCP) – desirable
Skills & Competencies
Analytical Skills
Strong numerical and data interpretation ability
Basic understanding of liquidity ratios and funding structures
Technical & Computer Skills
Intermediate to advanced Microsoft Excel
Working knowledge of PowerPoint and Word
Familiarity with core banking or treasury systems
People Skills
Good communication and teamwork skills
Willingness to learn and take guidance
Personal Attributes
Pays close attention to detail
Integrity and compliance mindset
Ability to work under pressure
Location: Bengaluru, India; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent, a leading talent acquisition company, is seeking a highly skilled Lead Master Data Management (MDM) Architect to join our team in Saudi Arabia. In this pivotal role, you will be responsible for defining and implementing robust MDM strategies and frameworks that ensure the quality, consistency, and accessibility of master data across various platforms and applications.
The ideal candidate will possess extensive experience in master data management, data governance, and architecture. You will lead cross-functional teams in designing MDM solutions that align with business objectives while adhering to industry best practices. Additionally, you will work closely with stakeholders to understand their data needs and translate them into actionable strategies.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Develop and maintain the Master Data Management strategy to meet business requirements and enhance data quality .
Collaborate with business stakeholders, executives, and Technology departments to understand business requirements and translate them into Master Data Management architecture solutions.
Lead the design and architecture of MDM solutions considering scalability, performance and integration with existing systems
Define and enforce Master Data Management architectural standards, frameworks, and methodologies across the organization.
Define data governance policies and standards to maintain the accuracy and reliability of master data.
Provide expertise in data modelling, data profiling, data quality assessments and data models management
Collaborate with Data Quality and MDM teams to provide architectural oversight, inputs on standards & mentorship
Collaborate with stakeholders to understand data consumption patterns and optimize MDM solutions accordingly.
Evaluate and recommend emerging technologies, tools, and platforms to enhance the company's MDM capabilities.
Conduct the design, implementation, and maintenance of enterprise-wide Technology systems, ensuring scalability, reliability, and security and seek approval from the Master Data Quality Manager on the same.
Conduct regular assessments and audits to ensure compliance with Technology architecture standards and identify areas for improvement.
Drive the integration of new technologies and solutions, ensuring seamless interoperability with existing systems.
Provide technical expertise and support while, conducting the planning and execution of Technology projects.
Stay up-to-date with industry trends and advancements in MDM, proposing innovative solutions to enhance business operations.
Requirements
Bachelor's or Master’s degree in Computer Science, Information Systems, or a related field.
Certified Data Privacy Solutions Engineer (CDPSE) preferred
7+ years of experience in data management focused on Master Data Management.
Strong background in data governance, data quality management, and data integration.
Proven experience with MDM tools such as Informatica MDM, Talend, or SAP MDG.
Demonstrated ability to design and implement MDM frameworks and processes that drive data quality improvements.
Excellent communication, leadership, and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
In-depth understanding of data architecture, data modeling, and related technologies.
Strong analytical and problem-solving skills, with a focus on delivering actionable solutions.
Experience in guiding and mentoring teams in a collaborative environment.
Fluency in English; proficiency in Arabic is a plus.
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring for our
Cloud Alliances Business Development Lead
to coordinate our ‘go-to-market’ with tier 1 Cloud Partners. We develop joint product roadmaps, drive delivery, and formulate go-to-market plans, content and processes, enabling differentiated offerings and robust product life-cycle support anchored to best-in-class Canonical products. This role supports the interaction of Canonical’s sales, marketing and alliances teams with counterparts at the cloud to jointly service customers and prospects. This role is responsible for quarterly and yearly public cloud derived revenue budget forecasts.
The successful candidate is someone who is passionate about tech and driving revenue growth through collaboration. If you are data-driven and skilled at navigating complex new technical challenges, learn quickly, and ready to architect strategies across global teams, this challenging role is for you.
Location:
This role will be based remotely in the Americas region.
The role entails
Collaborating with product, engineering, alliance and marketing teams at a cloud partner to align on open-source strategies.
Capturing partner requirements, evaluating gaps, and identifying Canonical opportunities.
Coordinating with marketing and product teams on messaging, content creation, and launch plans.
Creating partner- and customer-facing materials like reference architectures, joint blueprints, webinars, presentations, videos, and white papers.
Driving Ubuntu adoption within targeted alliance accounts, advocating its benefits to stakeholders and working with partners on enablement training for their development, delivery, support and commercial teams.
Influencing Cloud customers to build with Canonical technology.
Up to 25% travel, including internationally, for internal conferences and to drive partnerships in person.
What we are looking for in you
Exceptional academic track record from both high school and university or a compelling narrative about your alternative chosen path.
Bachelor's degree in science, technology and/or engineering.
Experience in software development and system architecture.
Customer-facing experience in software engineering, product management, business development, technology strategy or similar functions.
Excellent communication skills across all levels of stakeholders - individual contributors to the C-suite; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels.
Disciplined and self motivated for a remote-first workplace environment.
Nice-to-have skills and experience
Experience with open source software and open source business models.
Team leadership, product management or program management experience.
Understanding of marketing and go-to-market strategy.
Sector-specific experience in finance, telecommunications, automotive, or public sectors.
Working knowledge of independent hardware and software vendor go-to-market motions.
Post-graduate degree in science, technology or engineering field.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Support Team Lead - Remote (Shared Service Center)
We’re on the lookout for an experienced Team Lead to join our Shared Service Center and lead a team of Support Associates delivering exceptional service across multiple Wolt markets worldwide. If you’re energized by developing people, driving performance, and creating a positive team culture in a fast-paced environment, we’d love to hear from you.
What you’ll be doing
As a Team Lead in our Shared Service Center, your key responsibility is to lead, coach, and support a team of Support Associates so that our customers, couriers, and merchants get an excellent experience and the help they need within the expected timeframes. You’ll balance people leadership with operational delivery, acting as both a mentor and a driver of quality and performance.
We’re looking for a leader who values a stable and pleasant work environment just as much as continuous learning, coaching, and raising the bar on customer service in a demanding, always-on setting.
Day-to-day in this role, you’ll:
Lead, coach, and motivate a team of Support Associates, holding regular 1:1s and giving continuous feedback
Own your team’s performance against quality, productivity, and customer satisfaction targets
Act as a mentor throughout onboarding and beyond, supporting each associate’s growth and career development
Owning performance management
Analyse the data and drive concrete improvements
Monitor staffing and shift coverage to keep service levels on track across markets
Handle complex escalations, operational issues, and time-sensitive cases, stepping in when your team needs support
Identify recurring issues and process gaps, and drive improvements together with cross-functional stakeholders
Ensure your team follows internal processes, company policies, playbooks, refund policies, and escalation paths
Keep your team informed and up to date on new processes, market changes, training materials, and internal updates
Contribute to a friendly, inclusive, and high-performing team culture
Your profile
Previous experience leading or coaching a team, ideally in customer support, contact center
Excellent communication skills, plenty of patience, and the ability to give clear, constructive feedback
Strong people-first mindset, empathy, kindness, and persistence in finding the best solution for everyone involved
Great attention to detail, strong organizational skills, and the ability to prioritize under pressure
You’re comfortable making fast decisions in challenging moments and staying calm in stressful situations
You’re data-aware and can use performance metrics to coach your team and improve results
You understand the importance of a great customer experience and set the standard for your team
You’re fluent in English (C1 or higher)
You have at least a high school diploma
You’re willing to work in shifts sometimes
You’re comfortable with new apps and systems, and adapt quickly to change
What’s in it for you
Fully remote work
5-day work week
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Support Managers
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Team Lead is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
Working hours
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll need to be able to work in morning, afternoon or night shifts, including weekends and holidays, depending on business and organizational needs.
Technical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process, and occasional work travel
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dhahran, Saudi Arabia; Bengaluru, India
Eram Talent is seeking a highly skilled Communications Architect to join our team in Saudi Arabia. As a Communications Architect, you will be responsible for designing and implementing comprehensive communication solutions that meet the specific needs of our clients in the oil and energy sectors. Your expertise will guide the development of advanced communication infrastructures that enhance operational efficiency and support seamless connectivity.
Your role will involve collaborating with various stakeholders to understand their requirements, developing architecture frameworks, and ensuring the effectiveness of communication systems across multiple projects.
Responsibilities
Design and develop scalable communication architectures in line with project requirements and industry standards.
Lead enterprise communications architecture across data networks, transmission networks, and satellite communications.
Produce target reference designs, standards, and roadmaps, and govern solution designs.
Oversee the integration of various communication technologies, including VoIP, data networks, and satellite systems.
Develop and maintain technical documentation for communication systems and architectures.
Ensure compliance with security regulations and data protection standards.
Conduct training sessions and workshops for team members on communication technology and architecture.
Requirements
Bachelor's degree in Telecommunications Engineering, Computer Science, or a related field.
Minimum 15 years of experience in communication architecture or a related role.
Proven experience in designing and implementing complex communication systems and infrastructures.
Strong knowledge of networking protocols, VoIP technology, and telecommunications systems.
Experience with project management methodologies and tools.
Excellent problem-solving skills and ability to think critically under pressure.
Strong communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
Fluent in English; proficiency in Arabic is an asset.
Location: Dhahran, Saudi Arabia; Bengaluru, India
Eram Talent is looking for a talented Business Architect to join our dynamic team in Saudi Arabia. As a Business Architect, you will play a critical role in bridging business strategy and technology solutions to maximize the achievement of business objectives. You will work collaboratively with stakeholders across the organization to analyze processes, systems, and data, ensuring alignment between business needs and technology capabilities.
Your role will involve defining business architecture strategies, creating roadmaps, and documenting business processes to enhance operational efficiency and enable business transformation initiatives. We are seeking a strategic thinker with a solid understanding of both business and technology landscapes, capable of driving innovation and guiding organizations through change.
This position requires a strong focus on stakeholder engagement and communication, as you will liaise with cross-functional teams to deliver business value effectively.
If selected, the job location would be onsite in
Saudi Arabia.
Job Description
Translate business strategy, operating models and processes into business architecture artifacts that guide enterprise initiatives and technology alignment.
Develop and maintain business architecture frameworks that support long-term business goals and objectives.
Collaborate with business units to identify their needs and develop solutions that align with the overall strategy.
Analyze and document current business processes to identify opportunities for improvement.
Facilitate workshops and meetings with stakeholders to gather requirements and drive consensus around business architecture initiatives.
Work closely with IT teams to ensure that technology solutions align with and support business strategies.
Monitor industry trends and best practices to ensure that business architecture remains relevant and effective.
Requirements
Bachelor's degree in Business Administration, Information Technology, or a related field.
Minimum of 12 years of experience in business architecture, business analysis, or a related role.
Strong understanding of business process modeling and improvement techniques.
Proven experience in stakeholder management and ability to communicate complex ideas clearly.
Knowledge of enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman) is an advantage.
Experience working with cross-functional teams and driving collaboration.
Ability to think strategically and practically to solve complex business challenges.
Fluency in English; knowledge of Arabic is an added advantage.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
Role Overview:
As the Senior Product Manager, you will lead the product strategy, vision, and execution for Trust Wallet. You will work closely with engineering, design, marketing, business development and security teams to deliver a seamless and secure user experience while driving product innovation in the fast-evolving Web3 space.
Key Responsibilities:
- Lead product strategy and execution for wallet infrastructure — chain integration, account models (EOA, MPC, AA/smart accounts), key management, and recovery flows.
- Define and drive the standards and processes for onboarding new blockchains and tokens into the wallet, partnering with engineering, BD, and partner teams to execute smoothly.
- Own the reliability, performance, and security of core wallet infra — balancing feature velocity with stability, accuracy, and defense-in-depth.
- Research emerging blockchain ecosystems and account standards, evaluating technical trade-offs and translating them into product decisions and roadmap priorities.
- Partner closely with engineering throughout the build and iteration cycle, ensuring technical solutions are delivered on time and align with user needs.
- Work with security, compliance, and risk teams to make sure wallet infra decisions hold up against real-world threats and regulatory expectations.
- Collaborate cross-functionally with swap, DeFi, dApp browser, and other product teams that depend on core wallet infra to ship their own features.
Experience:
- 3+ years of experience with Web3/blockchain infrastructure or wallet infrastructure specifically; 5+ years overall as a technical product manager.
- Genuine passion for Web3 and a sharp eye for where the industry — and wallet infrastructure specifically — is heading.
- Strong technical fluency — comfortable in deep discussions with engineers on architecture, trade-offs, and implementation details, and able to translate that into clear product decisions.
- Proven track record driving cross-functional execution across engineering, security, BD, and partner teams.
- First-principles thinker who can break down ambiguous, complex problems into shippable plans.
- Excellent communication skills and resilience operating in a fast-moving, high-stakes environment.
- Solid technical understanding of EVM and Solana — account/transaction models, RPC behavior, and the practical differences that affect wallet integration and reliability.
- Strong growth and data sense — comfortable defining metrics, reading funnels/dashboards, and using data to prioritize infra investments and measure impact.
Additional Information:
You must have the right to work for the country you are based.
Why work at Trust Wallet?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Kazakhstan
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Good command of the English language (Speaking, writing, and presentation).
Good command of the Russian language (Speaking, writing, and presentation).
Based in one of the Central Asian countries (Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, or Turkmenistan).
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad).
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible).
Knowledge in Directory Services (AD & LDAP).
Professional effective communication, verbal and written.
Customer oriented mentality.
Excellent personal skills.
Details oriented and a team player.
Initiative and self-managed.
Time management and result oriented.
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: Lagos, Nigeria
Who We Are
We are building a category-defining financial institution focused on expanding access to credit for underbanked individuals and small businesses across Nigeria. Through innovative lending, savings, and deposit solutions, we are redefining convenience, speed, and customer experience.
The Role
The Recovery Manager is responsible for the overall performance of Non-Performing Loans (NPL) and Written-Off Recoveries, including exceeding monthly recovery targets, safeguarding portfolio quality, proactively addressing performance gaps, and fostering a high-performance recovery culture. This role is for operators who think in numbers and manage by data, are obsessed with targets, run rates, and gap closure, can balance firmness with customer empathy, take extreme ownership and deliver results under pressure, challenge inefficiency and raise the performance bar, and move fast, act decisively, and execute relentlessly.
Responsibility
1. Target Ownership & Run-Rate Management
Deliver 100%+ of monthly NPL and written-off recovery benchmarks.
Translate monthly targets into weekly and daily run-rate expectations.
Identify deficits early and execute structured recovery sprints.
2.
Performance Governance
Implement daily war-room reviews.
Track PTP conversion rates, RPC rates, contactability, and agent productivity.
Reallocate high-value accounts to top performers when necessary.
Enforce strict accountability at Team Lead and Agent levels.
3. Strategy & Continuous Improvement
Design and execute data-driven recovery strategies.
Lead portfolio segmentation (balance-based, risk-based, behavior-based).
Improve PTP kept rates and reduce roll-forward rates.
Introduce structured incentive models to drive productivity.
4. Team Leadership & Capability Building
Recruit, develop, and retain high-performing recovery talent.
Coach Team Leads to operate with discipline and urgency.
Build a performance culture where underperformance is corrected quickly.
5. Executive Reporting & Insight
Provide sharp, insight-led reporting to executive management.
Forecast month-end outcomes based on real-time run rate.
Highlight risks to profitability early and propose mitigation plans.
Requirements
Mandatory
HND or BSc in a relevant discipline.
Minimum of 7+ years’ experience in Recoveries (consumer lending or fintech preferred).
Proven track record of consistently hitting or exceeding recovery targets.
Strong analytical capability and data fluency.
Advantageous
Experience in digital collections platforms.
Exposure to credit risk or portfolio analytics.
Experience managing >20 collectors.
Core Competencies
Advanced negotiation and objection handling.
Data-driven decision making.
Strong execution discipline.
Conflict resolution and escalation management.
High emotional resilience under pressure.
Clear and confident communication at all levels.
Location: Manila, Philippines; Dammam, Saudi Arabia; Riyadh, Saudi Arabia
Eram Talent is looking for a skilled Electrical Foreman to join our team in Saudi Arabia. As a premier workforce solutions provider, we specialize in connecting top talents with industry-leading clients across various sectors, including Oil & Gas, Energy, and Infrastructure.
In this role, the Electrical Foreman will oversee electrical teams on site, ensuring that all tasks are executed effectively and safely. Your expertise will be essential in driving project timelines and achieving quality standards while maintaining a high level of safety compliance.
Key Responsibilities:
Lead electrical installations, maintenance, and repairs, ensuring compliance with project plans and safety regulations.
Supervise and mentor a team of electricians, providing guidance and support throughout each project phase.
Conduct regular inspections and assessments to ensure electrical systems operate efficiently and safely.
Collaborate with project managers and other trades to coordinate electrical work with ongoing construction activities.
Prepare and maintain accurate records of maintenance and inspections performed.
Implement safety measures in accordance with industry standards and company policies.
Troubleshoot electrical issues and perform repairs promptly to minimize downtime.
Ensure all electrical installations adhere to local and international standards.
Requirements
Diploma or equivalent qualification in Electrical Engineering or a related field.
At least 5 years of experience in electrical work, with 2 years in a supervisory role.
Minimum 5 year of experience of Maintenance field.
Strong knowledge of electrical systems, codes, and safety practices.
Proficient in reading and interpreting electrical schematics and technical documentation.
Ability to lead a team effectively, with strong communication and interpersonal skills.
Experience in high-voltage installations is a plus.
Must possess a valid electrical license or certification.
Familiarity with maintenance management systems is advantageous.
Willingness to work in a fast-paced environment and adapt to changing project needs.
Manila, Philippines; Dammam, Saudi Arabia; Riyadh, Saudi Arabia
Location: Dammam, Saudi Arabia
Eram Talent is looking for a motivated and detail-oriented Administrative Assistant to support our operations. In this role, you will provide essential administrative support to ensure the efficiency of our office and the effectiveness of our team. As an Administrative Assistant, you will be responsible for various administrative tasks that contribute to the smooth running of the organization.
Your responsibilities will include managing schedules, organizing files, preparing reports, and assisting in facilitating meetings and communications. The ideal candidate will thrive in a fast-paced environment, be a quick learner, and possess outstanding organizational and time management skills.
Key Responsibilities
Assist in daily office operations, including managing correspondence and scheduling meetings.
Prepare and format documents, reports, and presentations as needed.
Maintain organized filing systems and ensure documents are easily accessible.
Coordinate meetings, including sending invitations, preparing agendas, and recording minutes.
Act as a point of contact for internal and external communications.
Assist with the preparation and coordination of company events and activities.
Track office supplies and place orders as necessary to maintain inventory.
Support team members with various administrative tasks as requested.
Requirements
High school diploma or equivalent; degree in business administration or a related field preferred.
Minimum of 5 years of experience in an administrative or office support role.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Excellent verbal and written communication skills.
Detail-oriented with a commitment to delivering high-quality work.
oil and Gas Experience.
Ability to work independently and collaboratively within a team.
Experience in a fast-paced environment is advantageous.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the Role: We are looking for an GTM Engineer where you won’t just be using our tools—you’ll be the "First Customer," building the AI-native systems that power our technical support, onboarding, and customer success engines.
You will own the technical roadmap for how LangChain supports its users. Your goal is to drive massive case deflection and a premium onboarding experience by building autonomous agents that solve complex technical problems before a human ever needs to step in. This is a role for a builder-operator who can identify a friction point in the customer journey and ship a production-grade agentic solution to fix it.
YOU WILL:
- Architect Customer Agents: Design and deploy production-grade agents (using LangGraph and LangSmith) that handle technical support queries, troubleshoot integrations, and guide users through complex onboarding flows.
- Drive Case Deflection: Analyze customer friction points and build self-service AI systems that significantly reduce support volume while improving the quality of the customer experience.
- Own the Domain: Act as the product owner and the technical muscle proactively identifying opportunities for improvement, propose architectures, and own the full lifecycle of the systems you build.
- Dogfood the Stack: Be a key member of the feedback loop for our product team. As you build complex systems for our customers, you’ll identify gaps in our frameworks and contribute back to the LangChain and LangGraph open-source ecosystem.
- Build Onboarding Workflows: Develop "AI-native onboarding" experiences that help enterprise customers move from prototypes to production faster by automating documentation retrieval and code generation.
WHAT WE ARE LOOKING FOR:
- AI-Native Developer: You have a deep understanding of the LLM stack: prompting, retrieval (RAG), cognitive architectures, and agentic loops. You have likely already built with LangChain or LangGraph.
- Engineering Foundation: You are a strong software engineer (typically 3+ years) with at least 1 year of experience specifically shipping LLM systems in production.
- Self-Directed "Founder" Mentality: You don't need a ticket to tell you what to fix. You are comfortable navigating ambiguity, identifying high-impact problems, and driving them to completion autonomously.
- Full-Stack Capability: Strong coding skills in Python or TypeScript (ideally both) and the ability to build end-to-end applications.
- Customer-Centric: You enjoy the intersection of high-level engineering and direct customer impact. You can translate a customer's technical pain point into a scalable system architecture.
Nice to Haves:
- Expertise with LangSmith for evaluation and monitoring.
- Experience building or maintaining open-source projects.
- A background in technical consulting, solutions engineering, or high-growth GTM teams.
Compensation:
- We offer competitive compensation that includes base salary, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance.
- Salary: $160K - $180K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
ОфисseniorГеография найма не уточнена
ОфисГеография найма не уточнена
ГибридAthens; Limassol; Nicosia
juniorГеография найма не уточнена
leadBengaluru, India; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
УдалённоleadHome Based - Americas
leadBelgrade, Serbia
УдалённоseniorМожно работать из любой страны
УдалённоKazakhstan
География найма не уточнена
ОфисSan Francisco, CA
Все вакансии в одном месте - страница 594 · Job Hunters