Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is
$190,000 - $220,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: San Francisco
Perplexity is seeking energetic researchers and engineers to join our Secure Intelligence Institute (SII), Perplexity's flagship research center for advancing security, privacy, and trust in frontier intelligence. SII’s goals are to advance frontier AI security research, translate those advances into concrete improvements in Perplexity's systems, and share knowledge and resources that strengthen the broader AI ecosystem.
As a member of SII, you'll conduct original and impactful research on improving the security and privacy of frontier intelligence systems. Your goal will be to conduct research that is not only rigorous in theory, but practical enough to improve the systems people rely on every day. This work will be informed by the realities of operating general-purpose AI systems used by millions of people and thousands of enterprises, and you'll be expected to translate both your own research and advances from the broader community to practical improvements that protect and defend Perplexity's users.
RESPONSIBILITIES
- Develop threat models for emerging attack surfaces in AI-native products, including browser, search, and autonomous agents.
- Identify and analyze security and privacy threats across AI systems, infrastructure, and user-facing products.
- Develop novel defenses, mitigations, and detection mechanisms for security and privacy in AI-native products.
- Build security evaluation frameworks, benchmarks, and datasets to measure the effectiveness of different defense mechanisms.
- Partner with Perplexity’s Security Engineering team to translate state of the art research into shipped security features and hardened system architectures.
- Collaborate with top-tier academic and industry researchers in SII's external research network.
- Publish findings at premier venues and contribute to the broader security research community.
QUALIFICATIONS
- Hold a PhD (or equivalent research experience) in Computer Science, Computer Engineering, or a related field, with a primary focus on security and/or privacy.
- Experience publishing at top security conferences (IEEE S&P, USENIX Security, ACM CCS, NDSS) demonstrating original, impactful research contributions.
- Deep expertise in one or more of: security of agentic systems, systems security, web and applications security, program analysis, and software security.
- Proficiency in Python (bonus points for TypeScript, Go, and/or Rust).
- Ability to operate with high independence, willing to dive in and take ownership, and comfortable in a fast-paced environment where research directly informs product.
- Clear and concise communcation, translating complex attack narratives into actionable insights for engineering and leadership.
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly.
You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment.
RESPONSIBILITIES
- Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally
- Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward
- Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums
- Partner with customers and external partners to coordinate executive meetings, visits, and other engagements
- Support executive inbox management, helping prioritize communications, triage requests, and ensure timely follow-up
- Coordinate domestic and international travel, including last-minute changes, for both leaders ensuring seamless logistics.
- Support planning of team offsites, celebrations, and milestone recognition events, coordinating logistics end-to-end from venue, budget, and vendor coordination
- Continuously improve how the Sales leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable
REQUIREMENTS
- 3-5+ years of experience supporting senior leaders (CRO, VP Sales, Head of Strategic Sales, or similar) in a high-growth technology company, venture capital or private equity firm, or professional services environment
- You understand how revenue organizations operate and have experience supporting sales operating rhythms, pipeline and forecasting cycles, and fast-moving go-to-market teams
- Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details
- Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives
- Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders
- Experience managing complex calendars, domestic and international travel, executive communications, and recurring operating cadences
- Experience supporting team offsites, celebrations, and milestone events with strong attention to detail
- Comfortable working with senior leaders, customers, prospects, candidates, and external partners with professionalism and executive presence
- Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems.
- High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks.
- Thrives in a high-growth environment where priorities change quickly and adaptability is essential.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Commercial Counsel to lead and manage our US commercial team. In this role, you will support complex commercial transactions across North America, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions.
RESPONSIBILITIES
- Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in North America, including enterprise customer contracts
- Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives.
- Monitor and interpret evolving legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment.
- Manage a lean and mighty team of US lawyers and contract managers across multiple time zones, segments and verticals
- Develop, maintain, and localize contract templates, playbooks, and policies to reflect regional requirements and industry best practices.
- Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation.
- Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products.
- Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions.
- Comfortable working independently while collaborating effectively with cross-functional and global colleagues.
- Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success.
WHAT YOU BRING
- J.D. and active membership in at least one U.S. State Bar (NY or CA preferred)
- 8+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred).
- Player coach experience managing a previous team required
- Proven track record drafting and negotiating complex commercial and technology agreements.
- Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property.
- Experience advising on privacy, cybersecurity, and cross-border data transfer issues.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfort in fast-paced environments with shifting priorities and tight deadlines
LOCATION
This role is remote and can be executed in the United States, with a preference for New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco Bay Area, CA; United States - Remote; Seattle, Washington
Workplace: remote
We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.
This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.
What You’ll Do (aka Responsibilities):
Sales Strategy & Execution:
Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
Client Engagement:
Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
Sales Pipeline Management:
Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately. Build a 3X pipeline.
Cross-functional Collaboration:
Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
Negotiation & Closing:
Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
Reporting:
Maintain accurate records of sales activity, progress, and outcomes in Salesforce.
What You’ll Bring (aka Experience and Education)
15+ years direct software sales experience
Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
Demonstrated experience in key verticals: online retail, e-commerce, ad-tech, gaming and financial services
Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
Confident experience working in close partnership with a Technical Sales Engineer
Extensive experience selling technical products that require technical POCs
Experience selling enterprise products based on Java-based Open Source, highly desired
Undergraduate degree, or equivalent experience
What You'll Bring (aka Skills and Competencies)
Exceptional communicator, influencer and presenter
Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
Demonstrated ability with Multi-Level selling
Proficient in deal qualification methodologies, MEDDPICC preferred
Progressive and proactive use of industry sales tools and systems
Location
Remote, ideally someone located in the Pacific Time Zone
135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
You will own product design for Vercel Marketplace and Vercel Connect, the products that help developers and agents discover, provision, and connect external services to their workloads running on Vercel. You will design both sides of the ecosystem: builders choosing and managing services, and partners creating and operating integrations across the Vercel dashboard, CLI, API-driven agent flows, v0, and partner tools.
Both products are live, with active customers and partners. You will improve current journeys while defining how integrations and agent access should work next.
You will report into Design and collaborate with a Product Manager and dedicated engineering team.
We’re considering candidates at both the Senior and Staff level and will calibrate level based on experience and demonstrated scope and impact.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the builder and partner experiences across discovery, installation, billing, management, and removal, and shape what the team builds next with Product and Engineering.
Define how developers and agents discover, provision, configure, and use databases, services, and integrations across Marketplace and Connect.
Turn OAuth, permissions, environments, credentials, billing, and provider constraints into experiences that feel simple without hiding details that matter.
Build and test working prototypes independently, using coding agents to explore product behavior and technical constraints.
Work directly with customers and partners, using research, support signals, and product data to find opportunities, define success measures, and prove improvements through experiments.
Work through implementation with engineers and maintain quality through launch and iteration.
There is no mature design playbook here. Create the reusable patterns and structure Marketplace and Connect need, and adjust course as evidence arrives.
Take on foundational product problems, including provider dependencies and platform operations. Some high-impact work will be largely invisible to users.
What you need
Your portfolio makes your contribution, decisions, shipped outcomes, and impact after launch easy to understand.
You have independently owned ambiguous, technically complex product work from problem framing through launch and iteration.
You reason about systems while maintaining a high bar for interaction and visual craft.
You use qualitative and quantitative evidence, define success measures, and change direction when evidence challenges the hypothesis.
You make complex products feel clear and trustworthy, including edge cases, recovery, language, and accessibility.
You work directly with Product and Engineering, read APIs or code when useful, and explain tradeoffs clearly.
You independently use coding agents to prototype interactions, inspect implementation, and learn unfamiliar systems. Curiosity and agency with these tools are required.
Production engineering experience is not required. We care more about product judgment, craft, ownership, and how quickly you learn a technical system.
Bonus if you
Have designed a marketplace, integrations platform, partner ecosystem, or other multi-sided product.
Understand OAuth, permissions, secrets, billing, developer tooling, or infrastructure products.
Have shipped AI or agent experiences, especially workflows that move between human approval and autonomous action.
Have an engineering background or experience contributing production web code.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $150,300-$179,525. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years.
Responsibilities:
— Elevate the core product to match the scale of the audience and marketing strength.
— Define and execute product strategy across the entire product portfolio.
— Build a strong product culture centered on customer research, data, and rapid experimentation.
— Drive Product-Market Fit for new initiatives and continuously improve existing products.
— Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs.
— Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making.
— Identify and strengthen moments that create customer value from activation through retention.
— Own engagement, habit formation, activation, monetization, and core product metrics driving growth.
— Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products.
— Build, mentor, and grow a high-performing product organization including Product Managers and leaders.
— Partner closely with Marketing, Analytics, Design, and Engineering.
Requirements:
— Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users.
— Proven experience taking products from zero to Product-Market Fit.
— Track record of launching and scaling products in Tier-1 markets, especially the US.
— Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics.
— Experience building and scaling high-performing product teams and culture.
— Experience building AI-first products or integrating AI into product experience.
— Deep understanding of user behavior driving engagement, retention, and habit formation.
— Genuine passion for improving people's health and well-being through product.
Conditions:
— Remote-first work from anywhere under an international contract.
— Scale with millions of users already present.
— Ownership with full responsibility for product strategy.
— Speed with no unnecessary approvals or bureaucracy.
— Access to top product and AI tools, learning budget, and mentorship from experienced US market experts.
How to apply:
Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.
Location: Athens; Thessaloniki
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
KIEFER TEK is expanding its EPC capabilities in energy storage and is looking for a senior commercial leader to drive the growth of its BESS business
You will originate and close utility-scale BESS EPC contracts with developers, IPPs, funds and industrial off-takers, running deals end to end from first meeting to signature alongside Engineering, Procurement and PMO, and shaping the pricing and contracting approach for a newly prioritised portfolio. You will also lead the differentiation argument that increasingly decides these deals — how energy management, analytics and AI-assisted dispatch optimisation improve availability, revenue stacking and levelised cost of storage.
WHAT YOU'LL DO
• Map the Greek and regional storage landscape and build a structured, prioritised pipeline
• Run opportunities end to end — qualification, technical scoping, proposal build-up, negotiation, and handover to PMO after signature
• Shape pricing architecture and contracting models (turnkey EPC, EPC wrap, Balance of Plant, EPC + long-term service agreements) with Engineering, Procurement and Finance
• Translate CAPEX, EPC scope, round-trip efficiency, degradation/augmentation and availability guarantees into commercial narratives that hold up to investor and lender scrutiny
• Lead the digital and AI value conversation — forecasting, dispatch optimisation, state-of-health analytics — and its effect on revenue stacking and levelised cost of storage
• Track tender schedules, capacity mechanisms, grid connection terms and competitor positioning
• Maintain CRM discipline and produce reliable weighted-pipeline forecasts
• Represent KIEFER TEK at industry conferences, tenders and investor events
WHAT WE'RE LOOKING FOR
• 5–7+ years in Sales or Business Development within Energy, EPC or Renewables, with a track record of closing complex, long-cycle B2B contracts
• Direct exposure to utility-scale BESS strongly preferred; adjacent experience in Solar PV, Wind, substations or grid connection works valued
• Working command of BESS commercial fundamentals — revenue stacking, augmentation, EPC vs. BoP scope splits, availability guarantees, levelised cost of storage
• Genuine literacy in AI and digital optimisation of energy assets, and the ability to apply AI tools to your own commercial work
• Bachelor's degree in Engineering, Energy, Business Administration or related field (Master's a plus)
• Fluency in Greek and English
• Valid Category B driving licence and readiness to travel 30–40%, primarily in Greece with regular travel across SE Europe
WHAT WE OFFER
- Competitive compensation package, with full pay transparency throughout the recruitment process
- Performance-based bonus linked to commercial results
- Company car and fuel allowance
- Private medical insurance
- Professional development in BESS, energy markets and AI-enabled energy solutions
- Participation in key industry conferences and events
- High level of autonomy and direct access to senior management
- The opportunity to play a key role in developing KIEFER TEK’s Energy Storage business
KIEFER TEK is an equal opportunity employer. All applications are treated in strict confidence in accordance with GDPR.
Location: Hybrid - EMEA
About the Job:
We’re looking for a driven, customer-focused sales professional to join our Corporate Account Executive team at LaunchDarkly. In this role, you’ll manage the full sales cycle, partnering with sales leadership, solutions engineers, and cross-functional teams to guide corporate customers across EMEA through evaluation, purchase, and successful adoption of LaunchDarkly.
If you thrive in a fast-paced, consultative sales environment, have experience selling to small and mid-sized companies, and are eager to make an impact, we’d love to meet you.
Responsibilities:
Outbound Pipeline Development.
Proactively prospect into and qualify ICP target accounts across the EMEA region.
Discovery & Value Alignment.
Lead discovery sessions to understand customer goals and challenges. Articulate LaunchDarkly’s core use cases and demonstrate the value of our usage-based pricing model.
Solution Presentation & Demos.
Partner with Solutions Engineers to customise and deliver impactful demos. Lead proofs of concept that showcase measurable value to customers.
Customer Relationship Management.
Build strong relationships with prospects and existing customers. Identify and develop new opportunities within existing accounts. Educate and guide customers through the adoption of LaunchDarkly.
Collaboration & Enablement.
Work closely with internal teams, including customer success, support, and product to ensure customer needs are met. Deliver customer insights and feedback to influence product direction.
Forecasting & Reporting.
Maintain accurate data in Salesforce and sales tools. Provide consistent, reliable forecasting on a weekly and monthly basis. Meet or exceed quarterly revenue targets.
About You:
Proven Sales Success.
Strong track record of exceeding quota in a SaaS sales environment.
Consultative Selling Skills.
Skilled in running discovery, managing multiple stakeholders, and selling value-based solutions.
Self-Starter & Organized.
Highly motivated, disciplined, and able to manage multiple priorities independently.
Customer-Centric Mindset.
Passionate about understanding customer challenges and delivering solutions that drive outcomes.
Collaborative & Curious.
Team-oriented, intellectually curious, and eager to grow your career at LaunchDarkly.
Qualifications:
1+ years of success in a closing role within SaaS sales. (Or, have a proven track record of hitting or exceeding quota)
Experience selling to corporate or SMB customers.
Technical Aptitude.
Familiar with cloud environments (AWS, Azure, GCP) and comfortable discussing technical architectures. Familiarity with developer tools or DevOps solutions is a plus.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Hybrid - EMEA; London, England, United Kingdom
About the Job:
We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact.
Responsibilities:
Strategic Pipeline Development:
Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees.
Ownership & Relationship Management:
Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact.
Territory & Account Planning:
Develop and execute strategic plans to maximize growth and customer engagement within your territory.
Customer Success & Adoption:
Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams.
Executive Engagement:
Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making.
Solution-Oriented Sales Approach:
Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success.
Cross-functional Collaboration:
Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently.
Accurate Forecasting & Reporting:
Maintain high forecasting accuracy and consistency to support business growth and predictability.
About You:
Proven Sales Success:
A strong track record in mid-market software sales, consistently closing five- to six-figure deals.
Self-Starter Mentality:
Entrepreneurial, highly motivated, and driven to take initiative.
Growth-Oriented:
Passionate about learning, evolving, and building a successful career at LaunchDarkly.
Curious & Ambitious:
Intellectually curious, eager to solve challenges, and motivated to exceed goals.
Exceptional Communicator:
Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders.
Highly Organized & Independent:
Skilled at managing multiple priorities with autonomy and efficiency.
Thrives in a Fast-Paced Environment:
Energized by working in a dynamic, rapidly growing organization.
Qualifications:
Proven Sales Experience:
3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President’s Club or equivalent top-performer awards.
Consultative Selling Expertise:
Ability to navigate and manage complex sales cycles with a value-driven approach.
Land & Expand Strategy:
Strong track record of successfully expanding accounts across business units.
Industry Knowledge: Deep understanding of selling to mid-market companies
Sales Methodologies:
Experience with MEDDPICC and Command of the Message frameworks for effective deal qualification and communication.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Amsterdam
Workplace: OnSite
About Us:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role:
We’re looking for a hospitality-passionate operations person. Good onboarding is what sets our merchants up for success. From the first meeting and the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others.
Your day-to-day will be a mix of calls, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it.
What You’ll Do:
Help Tebi customers get up and running smoothly and support them during their first month with the product:
- Run restaurant onboarding: train, connect and implement together with the restaurant team
- Problem-solve for our merchants on the ground while running live operations
- Support restaurants for the first month after the go live
- Find opportunities for improvement in our process, materials and systems
- Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations
What You’ll Need:
- You are a creative problem solver who enjoys interacting with hospitality businesses
- You are empathetic towards our merchants and curious about their business
- You can juggle multiple things at once and bring structure
- Curious about the product, want to be an expert in Tebi system and can apply your knowledge
- Good communication - you are great at proactive contact and managing expectations
- Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day
- Flexibility in working hours to fit our merchants’ needs
- At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations
- You are comfortable working in both English and Dutch
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible Time-off
- Lunch provided in the office
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for a skilled, tech-savvy Legal Operations Specialist to join our fast-paced legal team. As a core member of the department within a leading payment processing company, you will help drive operational excellence, scale our legal tech stack, and streamline workflows.
The ideal candidate helps bridge the gap between legal expertise, technology, and data-driven efficiency. You will be responsible for managing our complex contract ecosystems, optimising team collaboration tools, and leveraging Artificial Intelligence (AI) to design modern, automated legal processes.
Key Responsibilities:
- Legal Tech Stack & Automation Strategy: Support the administration, integration, and continuous improvement of our legal technology tools, with a heavy emphasis on Contract Lifecycle Management (CLM) systems.
- Atlassian Ecosystem: Support the legal department's Jira infrastructure. This includes assisting with the design, maintenance, and optimisation of workflows in Jira Service Management (JSM) for legal intake, helping manage Jira Spaces, and building out a comprehensive, user-friendly knowledge base in Confluence.
- AI & Process Engineering: Proactively identify opportunities to embed AI and machine learning tools into everyday legal operations, supporting the development and implementation of AI-driven efficiencies (e.g., automated contract review, AI search optimisation, legal operations chatbots, and automated triaging) to help reduce cycle times.
- Workflow Optimisation: Evaluate existing legal processes, identify bottlenecks in the payment processing legal pipeline (e.g., merchant agreements, vendor contracts, regulatory tracking), and engineer streamlined, scalable workflows.
- Data Analytics & Reporting: Design dashboards and generate metrics within Jira and CLM tools to track legal spend, turnaround times, contract volumes, and team capacity. Present actionable insights to legal leadership.
- Vendor & Resource Support: Help manage relationships with legal tech vendors (e.g. Brightflag) and ensure the team is maximising the value of industry resources (e.g., CLOC, ACC).
Required Experience & Qualifications
- Minimum of 1 year of experience in Legal Operations, ideally within a fintech, payment processing, or highly regulated corporate environment.
- Experience working with enterprise CLM systems (e.g., Ironclad, LinkSquares, Icertis, or Conga), including template building and workflow routing.
- Good working knowledge of Jira, specifically designing custom workflows, queues, and SLAs in JSM, helping manage Jira Spaces, and structuring documentation in Confluence.
- Experience using generative AI tools, prompt engineering, or AI-backed legal tech features to build efficiencies, automate repetitive tasks, and analyse legal data.
- General understanding of the legal operational challenges unique to payment processing, financial services, or tech companies.
Preferred Skills & Core Competencies
- Tech-Forward Mindset: Instead of simply using tools, look for ways to make them talk to each other. Experience with integrations (APIs, Zapier) is a massive plus.
- Problem-Solving & Agility: Ability to thrive in a high-volume, rapidly changing corporate environment.
- Project Management: Strong organisational skills with a proven ability to manage and support multiple tech implementation projects simultaneously (PRINCE2 qualification a plus, but not necessary).
- Collaboration & Communication: Exceptional ability to translate complex technical or legal requirements into clear, user-friendly processes for cross-functional stakeholders such as Product, Sales and Compliance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Развивать AI Agents, MCP, RAG и Skills
— Работать с Agentic Workflows, где Frontend, Backend, QA, DevOps и аналитика выполняются параллельно несколькими AI-агентами
— Работать с локальными AI-моделями
— Развивать архитектуру, CI/CD и production-ready подходы
— Понимать SDLC: от требований и архитектуры до deployment и поддержки
— Работать с бэком на Java или Go
Цель:
— Сформировать Fullstack AI Loop Engineer, способного пройти полный цикл создания продукта и использовать AI как полноценную часть engineering workflow
Требования:
— Грейд не принципиален: Junior, Middle или Senior
— Опыт в финтехе или банках не обязателен
— Важнее инженерное мышление, интерес к AI и готовность постоянно учиться
Условия:
— Формат работы удалённый
Location: San Francisco Bay Area, California; New York City Metropolitan Area
Workplace: remote
About the role:
Provectus is a
Premier AWS partner and an Anthropic Strategic Partner
at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
Our work centers on two verticals —
Financial Services & Insurance and Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
We embed engineers and leaders inside client operations as Forward Deployed Engineers (FDE) and Forward Deployed Executives (FDX) — people who learn the work, ship the system, and own the outcome. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Bluprints.
You will do the customer’s job before you automate it.
Most AI engagements fail the same way: someone gathers requirements, someone writes a PRD, and a team ships a workflow nobody uses. We think the requirements-gathering step is the bug. So we remove it.
A Forward Deployed AI Engineer at Provectus spends the first weeks of an engagement
in the operator’s seat
— as the underwriter, the analyst, the RCM specialist, the claims clinician, whoever actually does the work we’ve been asked to change. You do the job. You learn the constraints from the inside, the ones nobody writes down. Then you sit at a table with that operator and a Forward Deployed Executive and
rebuild the function from first principles
— and you are the one who builds it.
Three things define how you work:
Embedded, not engaged
. You are part of the customer’s team and inside their process — not a vendor running a project alongside it.
Real tasks, not scope
. You are not fenced into a siloed deliverable. You go where the operating problem is.
Autonomous
. Embedded is not staff-augmented. You own the method; nobody hands you a ticket.
You won’t start from zero.
Provectus builds industry blueprints
— working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. That loop is the difference between an outcome and an invoice.
You’ll be measured on whether the Business Unit’s number moved — not on hours, not on scope delivered.
This is a role for engineers who have led before — as a founder, a CTO, a staff engineer — and who want to stay in the code while owning the outcome. On most days you’ll be the most senior technical person in the room, and you’ll still be the one shipping.
Requirements:
8+ years building software
, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
You will take the operator’s seat.
You are genuinely willing to spend weeks doing someone else’s job — claims processing, underwriting, revenue-cycle work — before you write a line of code. Engineers who need to stay in the IDE should not apply.
You learn domains fast.
Demonstrated ability to become conversant in an unfamiliar business function quickly enough to argue with the people who do it for a living.
Shipped GenAI/LLM systems to production
— not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate.
You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals
— dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS
(GCP/Azure a plus): containers, Kubernetes/ECS, IaC, CI/CD, and the operational reality of a system someone else inherits.
Credible with senior stakeholders
— you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership.
Engagements start underspecified by design. Closing that gap is the job.
Solid AI/ML foundations
— you understand what the models do well enough to reason about failure modes, not just call the API.
Strong hands-on prodcution experience with
Claude Code/Cowork.
Fluent English, written and spoken.
Nice to have:
Prior experience as a
founder, CTO, or engineering leader
who has chosen to return to individual contribution.
Real depth in one of our blueprint industries:
financial services, insurance, healthcare, asset management
.
Consulting, professional services, or other embedded customer-facing delivery.
Data platform depth: data lakes, warehouses, streaming and real-time analytics, data mesh and data contracts, governance and data quality.
MLOps and classical ML: PyTorch, SageMaker, MLflow.
Fine-tuning, distillation, or inference/serving optimization.
Graph databases (Neo4j, AWS Neptune).
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Take the seat
Do the operator’s job for two to four weeks at the start of an engagement. Learn the function from inside, not from a requirements doc.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow — in weeks, not quarters.
Sit with the operator and the Forward Deployed Executive and redesign the function from first principles. Discovery, user research, and PRD-writing collapse into one team that re-imagines its own job. You are all three roles.
Build
Ship production GenAI systems into the customer’s environment — LLM applications, agentic workflows, retrieval and structured-extraction pipelines, and the services around them. Running software, not recommendations.
Build the evaluation harness before you build the feature.
When the engagement is bound to a business KPI, “it looked good in testing” is not an answer. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — backend services, data pipelines, and the AI layer. Python and TypeScript are our centre of gravity; we choose tools to fit the customer, not the résumé.
Take systems to production on AWS (GCP/Azure where the customer requires it): containerized, observable, and maintainable after we leave.
Start from the blueprint, and
feed the blueprint.
What you learn in the field becomes the baseline the next engagement starts from.
Own the outcome
Work in a pair with a Forward Deployed Executive who carries the Business Unit’s KPIs. Your work is measured against the same number.
Drive adoption. A system the BU routes around has not shipped. Change management is part of the engineering job here, not a phase after it.
Be credible with the customer’s engineers, their operators, and their executives — and be willing to disagree with all three.
Shape what we commit to before we commit to it. You’ll have the standing to do it, because you’re the one who will build it.
What We Offer:
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
OTE range: up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
How we hire:
Intro conversation
— the role, your background, what you want to be doing.
Two live engineering sessions.
Real problems, your own editor.
You may use an LLM assistant
(ChatGPT, Claude) — how you work now includes these tools.
Autocomplete/agentic coding tools are off
for these sessions.
The redesign session.
We hand you an unfamiliar business function and the constraints of the person who performs it. You have to understand the job well enough to rebuild it — then say what you’d build and how you’d know it worked. No LLMs for this one.
Team and practice conversation.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.
This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.
This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker.
Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.
You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.
RESPONSIBILITIES
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.
REQUIREMENTS
- 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end
- Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields
- Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools)
- Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin
- A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
NICE TO HAVE
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
San Francisco
ОфисheadSan Francisco
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