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Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION   Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid COC (STCW Reg III/1) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Experience on oil tankers, preferably VLCC/Suezmax/Aframax. Basic knowledge of engine room machinery and tanker systems. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [6 months +/- 1 month]  Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 Meet the team 👥 Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers. We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact. About the Role ✍️ We’re looking for a People Partner to join our Partnerships team. You’ll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. You’ll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters in the departments you support. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management. Key responsibilities for this role include: - Partnering with business areas to align their people strategies with the goals of those departments, becoming a trusted, expert advisor. - Supporting key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth. - Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on. - Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points. - Providing tailored coaching to help up skill our leaders in a meaningful way. - Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind. - Creating and delivering Learning and Development initiatives to enhance skills across the organisation. - Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively. - Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges. What We're Looking For 🕵️ - 2+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies. - Experience with Executive Coaching would be a great advantage but not essential. - Hands‑on experience managing complex employee relations and case management, including knowledge of UK and US employment laws and regulations. - Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off. - Experience in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information. - Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence. WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for navigation safety and voyage planning, including chart corrections and publications Assists Chief Officer in cargo operations, inspections, and safety duties Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Responsibilities Lead and develop a team of 5–8 recruiters , conducting regular 1:1s, performance reviews, and individual development planning. Drive team performance and engagement , managing workload, motivation, retention, and challenging performance situations.

Location: London, United Kingdom Workplace: onsite Job Overview Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers. London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support. About LCCA At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers. Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential. About the Role You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience. Key Responsibilities Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6. Create inclusive learning environments for students from diverse educational and cultural backgrounds. Use digital learning technologies and industry-relevant materials to enhance student engagement. Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching. Design, administer and mark assessments in line with institutional regulations. Provide timely, constructive and developmental feedback to students. Participate in moderation and standardisation activities and support academic integrity. Support student retention, progression and achievement, referring students to additional services where appropriate. Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards. Incorporate employer engagement, guest speakers, field visits and live projects where appropriate. Engage with student feedback, quality assurance processes and continuous improvement activity. About You You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development. Essential Requirements Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience. Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent. Experience teaching across Levels 4 to 6. Ability to use digital learning technologies effectively. Commitment to inclusive teaching and student success. Strong communication and teamwork skills. Desirable Requirements PhD or professional doctorate in a related discipline. Fellowship of Advance HE (FHEA), or willingness to work towards it. Extensive industry experience within hospitality, events or a related sector. Experience in curriculum design and programme development. Research and publication record or evidence of scholarly activity. Experience supervising undergraduate research projects. Understanding of quality assurance processes and academic regulations. Why Join LCCA? Inspire the next generation of hospitality and event professionals. Bring your industry experience directly into the classroom. Work with a diverse and ambitious student community. Contribute to curriculum development and innovative learning experiences. Access ongoing professional development, training and mentoring. Build your academic career within a growing Higher Education institution. What We Offer Competitive salary and annual leave entitlement. Pension scheme and Season Ticket Loan, subject to eligibility. Vision Express Eye Care Vouchers. Professional development and training opportunities. Employee wellbeing support and counselling services. Employee discounts and rewards platform. Refer-a-friend scheme, career progression opportunities and staff networking activities. Career Development and Progression At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities. Our Approach We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global . Right to Work Applicants must have the right to work in the UK. Additional Information LCCA operates seven days a week, so evening and weekend working may be required on a rota basis. Apply Now Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers. Click Apply to submit your application.

Location: Ho Chi Minh City, Vietnam Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Customer Success Operations Specialist - Location: Espoo, Finland - Department: Customer Success, Missions Line of Business - Reports to: Director, Customer Success, Missions - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up. You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.     WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk. - Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts. - Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups. - Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats. - Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment. - Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current. - Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap. - Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.   WHAT WE’RE LOOKING FOR Must haves: - Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology - Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones - Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders - Excellent written English for agendas, pre-reads, minutes and executive summaries - Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools - Discretion with sensitive customer information - A structured, calm way of working when priorities shift and several reviews run in parallel - Hands-on use of automation or AI tools to cut manual reporting and follow-up   Nice to haves: - Experience in space, defence, government or other regulated programs - Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer - Finnish or other languages   APPLICATION PROCESS - Recruiter interview - Hiring Manager interview - Peer Interview - Take home task + presentation - Interview with SVP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Kazakhstan; Dubai Workplace: hybrid The Role: We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives. The main responsibilities of the position include: Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management Establish best practices for client communication, follow-up, and retention across the team Ensure accurate CRM maintenance and high standards of client data quality and documentation Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role Fluent Kazakh and Russian speaker . English knowledge is a must Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Very good people management skills Computer literate Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Magarini About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Magarini LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Magarini Sub-County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation Willingness to travel regularly to field sites across Magarini Sub County/Kilifi County, including remote areas Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Giriama language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 6,000 specialists. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Responsibilities: Provide a range of HR services to employees from joining to the expiry of the contract and assist in all matters relating to employment matters Manages onboarding and induction of all new hires Provide operational leadership and hands-on contributions in core existing HR systems and processes Perform various administrative duties to support HR records and administration requirements in line with compliance and record-keeping requirements Manage expats full-cycle employment process, occasional relocation support Perform hands-on contributions to the improvement of HR processes and policies:workforce administration, compensation review, benefits, performance and talent management, training Support of other regional teams on occasional basis Key Requirements: 3+ years of experience in HR Manager / HR Generalist capacity Knowledge of Moldova labor regulations Experience of working with visas and immigration policies, understanding of different types of employment and following procedures Experience of working with external vendors Results-focused mindset, with the ability to work in dynamic environments English level: B2+ We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

As our Junior IT Administrator, you'll own the full device and access lifecycle, from a new hire's first laptop to an employee's final offboarding, and build the systems that make it repeatable at scale.

Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 Meet the team 👥 Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers. We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact. About the Role ✍️ We're looking for an experienced Senior People Partner to join our Partnerships team. You'll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. As a Subject Matter Expert in Engineering and Data Science departments, you'll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management. Key responsibilities for this role include: - Partnering with the Engineering and Data Science business areas to align their people strategies with the goals of those business areas, becoming a trusted, expert advisor. - Administering key company wide programs like the Performance Review Cycle and Performance Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth. - Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on. - Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points. - Providing tailored coaching to help up skill our leaders in a meaningful way. - Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind. - Creating and delivering Learning and Development initiatives to enhance skills across the organisation. - Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively. - Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges What We're Looking For 🕵️ - 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies. - Proven experience partnering with technology teams, specifically Engineering and Data Science. - Experience with Executive Coaching would be a great advantage. - Hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations. - Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off. - Experience handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information. - Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence. WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: London; Dublin Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As part of the trust team, you'll collaborate across functions to design and implement systems that streamline trust workflows, enhance decision-making around risk, and support responsible growth. The team operates as strategic advisors to key cross-functional partners — including Product, Operations, Legal, Marketing, and Engineering — to drive accountability, insights, and operational integrity across the business. In this role, you will be responsible for: - End-to-End Process Management — Build and maintain strategic automations and standardized processes that support trust and safety functions, promoting consistency and adoption across the org. - Cross-Functional Collaboration — Partner with Engineering and Growth teams to drive initiatives that enhance trust infrastructure and operational effectiveness. - Leadership Partnership — Serve as a trusted advisor to leadership, delivering strategic insights, risk reporting, and actionable recommendations. - Data-Driven Strategy — Oversee analytics across trust functions. Identify risk patterns and areas for improvement; build dashboards and insights that inform policy decisions and guide operational improvements. - Reporting & Analytics — Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance and impact. WHO YOU ARE - Passionate about responsible AI and motivated by building systems that protect users and maintain platform integrity - Highly motivated with a strong work ethic — you understand the stakes of this moment in AI and are committed to getting it right - Analytical and first-principles oriented, comfortable navigating ambiguity and complex risk tradeoffs - Consistently deliver high-quality work quickly and take initiative from day one - Low ego, high ownership REQUIREMENTS - Excellent communication skills and ability to translate complex risk data into clear recommendations - 4+ years in Security, Trust & Safety Operations, or Risk Operations at a high-growth technology company - Proven track record building end-to-end solutions, from data collection and analysis through to execution - Experience working cross-functionally with Policy, Legal, or Safety teams - Highly adaptable with a proactive approach to problem-solving and process improvement LOCATION This role is remote-first, so it can be executed from anywhere in Europe. Preference for candidates based in London. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Berat, Albania; Belgrade, Serbia; Athens, Greece; Crete, Greece; Podgorica, Montenegro; Skopje, North Macedonia; Zagreb, Croatia; Cluj-Napoca, Romania; Pondicherry, India; Petten, Netherlands; Aachen, Germany; Abidjan, Côte d'Ivoire; Alexandria, Egypt; Ahmedabad, India; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Augsburg, Germany; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Batumi, Georgia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birżebbuġa, Malta; Bishkek, Kyrgyzstan; Bolzano, Italy; Bordeaux, France; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Cairo, Egypt; Chemnitz, Germany; Chișinău, Moldova, Republic of; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Mirpur, Bangladesh; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Gżira, Malta; Haifa, Israel; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Hyderabad, India; Bangalore, India; istanbul, Türkiye; Istambul, Türkiye; Istanbul, Türkiye; Ankara, Türkiye; Jakarta, Indonesia; Karlsruhe, Germany; Kharkiv, Ukraine; Kiel, Germany; Koln, Germany; Krakow, Poland; Krosno, Poland; Kuala Lumpur, Malaysia; Kyiv, Ukraine; Larnaca, Cyprus; Leipzig, Germany; Leverkusen, Germany Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Solutions Architect to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. The role responsibilities consist of two primary parts: client facing technical representative of the team and the technical lead for the development team. This client-facing part requires comfort in deep-dive technical workshops and in board-level sales presentations. The development leadership should include creation of technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements Java platform knowledge. Experience with Spring, Maven and GitHub; Understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture; Knowledge of JavaScript frameworks, MVC patterns and principles of REST APIs, OpenAPI, Integration Platforms, API Gateway, etc. Knowledge of native mobile development is an advantage. Ability to quickly understand new architectural frameworks and best practices; Professionally worked with Enterprise Integration Patterns and Frameworks; Operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment; Good communication and presentation skills. Experience with designing solutions for financial services (especially banking); Experience with server virtualization and containers technology such as Docker, Kubernetes, Helm, ArgoCD.

Location: Berat, Albania; Petten, Netherlands; Alkmaar, Netherlands; Amersfoort, Netherlands; Amsterdam, Netherlands; Rotterdam, Netherlands; Schipol, Netherlands; Utrecht, Netherlands; Atlanta, United States; Austin, United States; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kansas City, United States; Kirkland, United States; Los Angeles, United States; Miami, United States; Milwaukee, United States; Minneapolis–Saint Paul, United States; New York, United States; Newark, United States; Redmond, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Vacaville, United States; Richmond, United States; Toronto, Canada; Birmingham, United Kingdom; London, United Kingdom; Manchester, United Kingdom; Aberdeen, United Kingdom; Wales, United Kingdom; Frankfurt, Germany; Madrid, Spain; Rome, Italy; Bolzano, Italy; Krakow, Poland; Dubai, United Arab Emirates; Dammam, Saudi Arabia; Jeddah, Saudi Arabia; Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Ho Chi Minh, Vietnam; Hà Nội, Vietnam; Singapore; Sydney, Australia; Guadalajara, Mexico; León, Mexico; Mexico City, Mexico; Monterrey, Mexico; Querétaro City, Mexico; Tijuana, Mexico Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Project Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Manage banking projects focused on implementing online banking solutions. Lead multiple project teams and manage large-scale programs. Collaborate with senior stakeholders to define long-term program strategies. Plan and facilitate client workshops and project discussions. Identify, assess, and mitigate project and program risks. Manage project changes, minimize disruptions, and adjust plans accordingly. Resolve project issues and ensure successful delivery. Train and coach team members in Scrum and Agile methodologies. Analyze project data to support strategic decisions. Drive process improvements and organizational change. 5–8 years of relevant project management experience. Proven experience in the financial services or banking sector. Experience working in startup or scaleup environments. Strong knowledge of Agile and Scrum methodologies. Experience managing multiple teams, projects, or large programs. Excellent stakeholder management and communication skills. Ability to design and facilitate client workshops. Strong risk management, issue resolution, and change management skills. Proficiency in project management and collaboration tools. Ability to work in fast-paced, ambiguous, and changing environments. Strong leadership, analytical, and problem-solving skills. Agile coaching experience is a plus.

Location: Poland; Georgia; Serbia; Worldwide Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Senior .NET Developer (Fintech) . Your main tasks will be: Develop and maintain backend services for payment processing and the back office: reconciliation, payouts, fee calculation, settlements and the B2B client dashboard; Build resilient integrations and asynchronous workflows (idempotency, outbox/inbox, sagas, retries, deduplication); Meet performance and reliability targets (p95/p99 latency, SLA/SLO), set up monitoring and alerting; Deliver tasks with AI agents , validate the generated code, add tests and fix defects; Review code, keep specifications up to date and share knowledge with the team. We expect from you: 5+ years of commercial experience with C# and ASP.NET Core; Experience designing microservices; Hands-on experience with Azure, Docker, AKS, MS SQL Server, MongoDB and Cosmos DB; Real experience delivering tasks with AI tools or agents from task definition to a working result. You understand every line you ship and can explain it; Clean, maintainable code with tests; Ownership of results and open communication when something goes wrong; Nice to have: payments or banking background, spec-driven development, product or startup experience, mentoring or technical leadership. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 27 paid days per year from day one; Paid sick leave; Bonuses for recommending successful applicants for positions in the company; Learning support. Access to language lessons on Preply and educational courses on Coursera and other platforms; Wellbeing Wallet. After the integration period, you get up to €2,800 per year that can be spent flexibly on medical expenses, therapy, dentistry, pharmacy, fitness, sports activities and emotional wellbeing; Workplace organization. The company provides all the necessary tech equipment and a budget of €1,000 for setting up your home office or renting a coworking space; Family support. €1,000 gross for childbirth, marriage or bereavement, and an annual Child Support Benefit of up to €1,000 gross per child; Long-term recognition. A bonus for team members after three years of continuous service. Sounds good? Join us now!