Junior IT Administrator, EMEA

Responsibilities: — Provision and de-provision accounts across the SaaS stack for new hires and departures, ensuring repeatable onboarding and complete offboarding. — Manage the full device lifecycle including hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling. — Enforce endpoint security policies such as disk encryption, activation lock, and device compliance checks in coordination with the Head of Security. — Maintain accurate, audit-ready records of access, serial numbers, license counts, and access logs to prevent compliance issues. — Execute end-to-end offboarding by revoking access, coordinating hardware retrieval, and ensuring completeness. — Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting. — Support employees across time zones with clear and prompt communication regarding IT issues, hardware needs, and access requests. Requirements: — Over 2 years of experience in IT support, IT operations, systems administration, or technical helpdesk roles, preferably in startups or scaleups with end-to-end process ownership. — Hands-on experience with device management tools, Google Workspace admin console, and user management. — Good understanding of endpoint security concepts including disk encryption, activation lock, and device compliance policies. — Strong attention to detail and ability to maintain accurate records. — Clear written communication skills in English and ability to coordinate across time zones. — Ability to manage multiple concurrent tickets or threads effectively. Nice to Have: — Hands-on experience with MDM platforms such as Jamf, Kandji, Fleet, or Intune. — Exposure to SOC 2 or ISO 27001-style access review and audit processes. — Basic scripting skills for automating provisioning or reporting tasks. — Experience in a high-growth startup environment. Benefits: — Competitive salary and meaningful equity participation. — Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich. — €60/month lifestyle allowance. — Location-specific benefits. — Collaborative, fast-moving team culture with a builder mindset. — Clear path for career growth and development. — Direct access to founders and leadership.