Location: Washington DC
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are looking for a Regional Director of Sales to lead revenue growth across a defined region within the Americas. This is a critical frontline leadership role for someone who has managed high-performing enterprise Account Executives, understands complex technical sales cycles, and is excited to help build the go-to-market motion for one of the most important categories in software.
As Regional Director, Sales, you will own regional revenue execution, pipeline development, forecast accuracy, and team performance. You will lead a team of quota-carrying Account Executives selling to technical, product, and business stakeholders at high-growth startups and large enterprises.
This role is ideal for a hands-on sales leader who combines strong operating discipline with curiosity about AI, developer platforms, and emerging infrastructure markets. You should be comfortable staying close to deals, coaching sellers through complex cycles, and helping customers understand both immediate use cases and long-term strategic value.
WHAT YOU’LL DO
- Own regional revenue targets, pipeline generation, forecast accuracy, and overall sales execution.
- Lead, coach, and develop a team of enterprise Account Executives.
- Build a culture of accountability, customer obsession, strong qualification, and consistent execution.
- Partner closely with Sales Engineering, Customer Success, Product, Marketing, and Sales leadership to improve win rates and customer outcomes.
- Drive disciplined execution across territory planning, account strategy, opportunity qualification, mutual action plans, forecasting, and expansion motions.
- Stay deeply engaged in strategic opportunities, including executive alignment, deal strategy, negotiation, and closing.
- Coach the team on selling to technical and executive audiences, including engineering leaders, AI teams, platform teams, product leaders, and business stakeholders.
- Inspect pipeline rigorously, identify risks early, and ensure clear next steps across priority opportunities.
- Develop a clear view of market demand, buyer personas, competitive dynamics, and customer pain points across your region.
- Help refine LangChain’s enterprise sales motion as we scale from early GTM into a more repeatable, predictable sales organization.
- Recruit, onboard, and retain high-performing sales talent as the region grows.
WHAT WE’RE LOOKING FOR
- 7+ years of enterprise software sales experience, including 2+ years leading quota-carrying sales teams.
- Proven track record managing teams that sell complex technical products to enterprise customers.
- Experience hiring, coaching, and developing high-performing Account Executives.
- Strong command of enterprise sales fundamentals: qualification, discovery, value selling, mutual action plans, forecasting, negotiation, and executive engagement.
- Experience selling to technical buyers such as engineering, infrastructure, data, AI/ML, developer platform, or product teams.
- Ability to operate in a fast-moving, early-stage or high-growth environment where playbooks are still being built.
- Strong cross-functional instincts and a collaborative approach to working with Product, Engineering, Marketing, Sales Engineering, and Customer Success.
- Excellent communication skills, with the ability to simplify complex technical concepts for different audiences.
- High ownership, low ego, and a willingness to be hands-on with customers, deals, and team development.
NICE TO HAVE
- Experience selling developer tools, infrastructure software, observability, data platforms, ML/AI tooling, or open-source commercial products.
- Familiarity with LLMs, AI agents, RAG, observability, evaluations, or modern AI application development.
- Experience helping scale a regional sales function at a company moving from founder-led or early GTM to a more repeatable enterprise sales motion.
- Experience with MEDDIC, MEDDPICC, Command of the Message, or similar enterprise sales methodologies.
- Prior success selling into both digital-native and large enterprise accounts.
- Experience working in a highly technical, product-led, or open-source-influenced sales environment.
WHY JOIN US
AI is changing how software is built, deployed, and operated. LangChain is at the center of that shift. This is an opportunity to help build the sales organization for a category-defining company, work with highly technical and ambitious customers, and shape how enterprises adopt production-grade AI systems.
You’ll join a team that values ownership, clarity, curiosity, and pace — and you’ll have the opportunity to make a meaningful impact on the company’s growth trajectory.
Compensation: $350,000 - $400,000 OTE + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are looking for a Regional Director of Sales to lead revenue growth across a defined region within the Americas. This is a critical frontline leadership role for someone who has managed high-performing enterprise Account Executives, understands complex technical sales cycles, and is excited to help build the go-to-market motion for one of the most important categories in software.
As Regional Director, Sales, you will own regional revenue execution, pipeline development, forecast accuracy, and team performance. You will lead a team of quota-carrying Account Executives selling to technical, product, and business stakeholders at high-growth startups and large enterprises.
This role is ideal for a hands-on sales leader who combines strong operating discipline with curiosity about AI, developer platforms, and emerging infrastructure markets. You should be comfortable staying close to deals, coaching sellers through complex cycles, and helping customers understand both immediate use cases and long-term strategic value.
WHAT YOU’LL DO
- Own regional revenue targets, pipeline generation, forecast accuracy, and overall sales execution.
- Lead, coach, and develop a team of enterprise Account Executives.
- Build a culture of accountability, customer obsession, strong qualification, and consistent execution.
- Partner closely with Sales Engineering, Customer Success, Product, Marketing, and Sales leadership to improve win rates and customer outcomes.
- Drive disciplined execution across territory planning, account strategy, opportunity qualification, mutual action plans, forecasting, and expansion motions.
- Stay deeply engaged in strategic opportunities, including executive alignment, deal strategy, negotiation, and closing.
- Coach the team on selling to technical and executive audiences, including engineering leaders, AI teams, platform teams, product leaders, and business stakeholders.
- Inspect pipeline rigorously, identify risks early, and ensure clear next steps across priority opportunities.
- Develop a clear view of market demand, buyer personas, competitive dynamics, and customer pain points across your region.
- Help refine LangChain’s enterprise sales motion as we scale from early GTM into a more repeatable, predictable sales organization.
- Recruit, onboard, and retain high-performing sales talent as the region grows.
WHAT WE’RE LOOKING FOR
- 7+ years of enterprise software sales experience, including 2+ years leading quota-carrying sales teams.
- Proven track record managing teams that sell complex technical products to enterprise customers.
- Experience hiring, coaching, and developing high-performing Account Executives.
- Strong command of enterprise sales fundamentals: qualification, discovery, value selling, mutual action plans, forecasting, negotiation, and executive engagement.
- Experience selling to technical buyers such as engineering, infrastructure, data, AI/ML, developer platform, or product teams.
- Ability to operate in a fast-moving, early-stage or high-growth environment where playbooks are still being built.
- Strong cross-functional instincts and a collaborative approach to working with Product, Engineering, Marketing, Sales Engineering, and Customer Success.
- Excellent communication skills, with the ability to simplify complex technical concepts for different audiences.
- High ownership, low ego, and a willingness to be hands-on with customers, deals, and team development.
NICE TO HAVE
- Experience selling developer tools, infrastructure software, observability, data platforms, ML/AI tooling, or open-source commercial products.
- Familiarity with LLMs, AI agents, RAG, observability, evaluations, or modern AI application development.
- Experience helping scale a regional sales function at a company moving from founder-led or early GTM to a more repeatable enterprise sales motion.
- Experience with MEDDIC, MEDDPICC, Command of the Message, or similar enterprise sales methodologies.
- Prior success selling into both digital-native and large enterprise accounts.
- Experience working in a highly technical, product-led, or open-source-influenced sales environment.
WHY JOIN US
AI is changing how software is built, deployed, and operated. LangChain is at the center of that shift. This is an opportunity to help build the sales organization for a category-defining company, work with highly technical and ambitious customers, and shape how enterprises adopt production-grade AI systems.
You’ll join a team that values ownership, clarity, curiosity, and pace — and you’ll have the opportunity to make a meaningful impact on the company’s growth trajectory.
Compensation: $350,000 - $400,000 OTE + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Bogota, Colombia; Mexico; Honduras; Paraguay
About the Role
Ready to take ownership of complex searches and partner directly with U.S.-based leaders?
At
H!KINEX,
our Executive Recruiters support U.S. companies across multiple industries by running high-quality, end-to-end recruitment processes. This role is for recruiters who like to move fast, think strategically, and stay hands-on.
You'll lead omnichannel headhunting through direct calls, LinkedIn, and targeted outreach, while working closely with executives in a high-performance, results-driven environment. You'll own your searches, build strong pipelines, and play an active role in delivering talent that makes a real business impact.
Why You'll Love Working Here
Direct exposure to U.S. executives and hiring leaders
Ownership over searches, not just task-based recruiting
Remote, full-time stability with clear expectations
A performance-focused environment that values execution and quality
Room to grow your scope as you consistently deliver results
Collaborative team culture without micromanagement
What You'll Be Doing
Partner with U.S. client recruiting teams to source and pre-qualify candidates for active requisitions (Medical, Engineering, Technical, Construction, and Legal)
Generate candidate interest through email outreach, LinkedIn messaging, job postings, and targeted sourcing strategies
Conduct initial candidate screens to assess experience, interest, and overall fit
Coordinate interviews between candidates and U.S. clients, ensuring clear communication and smooth scheduling
Maintain accurate and up-to-date candidate records in ATS, LinkedIn Projects, and internal databases
Continuously explore new sourcing approaches to reach diverse and high-quality talent pools
Build and maintain strong candidate pipelines to support ongoing searches
Conduct candidate interviews and provide clear, structured feedback
Create, edit, and post job descriptions tailored to U.S. market requirements
Support recruiting operations through timely documentation and follow-ups
What We're Looking For
At least 1 year of recruiting experience (agency or corporate)
Strong English communication skills, both written and verbal
Comfortable using LinkedIn, job boards, ATS platforms, and sourcing tools
Willing to work graveyard or early morning shifts aligned with U.S. time zones (weekends off)
Organized, proactive, and able to manage multiple searches at once
Ready to Apply?
If you're an experienced recruiter who enjoys proactive sourcing, direct candidate engagement, and working closely with executives, we'd love to hear from you.
At H!KINEX, recruiting isn't one-size-fits-all. We grow recruiters across different levels-expanding scope, responsibility, and impact as you develop. You'll work in a remote-first, high-performance environment where strong execution is recognized and long-term growth is supported.
Salary: Up to $1,000 / month
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the case lifecycle has become essential to ensuring incidents and investigations are consistently tracked and driven to closure. The Cyber Case Manager serves as the single point of accountability for that lifecycle – from intake through resolution – ensuring every case is owned, prioritized, progressing, and documented. This individual-contributor will report to the Security Operations leader.
Responsibilities
Own the end-to-end lifecycle of security cases including intake, ownership assignment, progress tracking, and driving cases to resolution and closure.
Serve as the single point of accountability for case status across the SOC, maintaining an accurate, prioritized, real-time view of all open incidents and investigations.
Exercise authority to assign, reprioritize, and escalate cases across SOC Analysts, Threat Detection Engineering, and Incident Response to keep work moving and eliminate stalled cases.
Enforce case-handling SLAs and quality standards; proactively identify aging, blocked, or at-risk cases and escalate to the Security Operations Leader.
Coordinate cross-functional workstreams spanning incident response, DFIR, insider-threat cases, vulnerability-remediation tracking, audit and GRC findings, and eDiscovery and legal-hold requests.
Manage case documentation and evidence integrity – ensuring timelines, actions, decisions, and artifacts are captured consistently and remain audit-ready.
Integrate case workflows with SIEM/SOAR so alerts, enrichment, and automated actions flow into and out of the case record without manual re-keying.
Produce case metrics and leadership reporting, including MTTD, MTTR, backlog, aging, closure rates, and SLA adherence
for SOC leadership and stakeholders.
Build and continuously improve case-management processes, intake criteria, and runbooks to increase throughput and reduce manager overhead.
Facilitate case reviews, shift and regional handoffs, and post-incident lessons-learned, ensuring action items are tracked to completion.
Leverage the SOC’s SIEM and SOAR platforms, with Jira and Confluence as the system of record.
Collaborate with Legal, Compliance, Human Resources, SOC Analysts, Security Engineering, Cloud Security, Incident Response, and business stakeholders to support sensitive investigations, maintain confidentiality and chain of custody, and strengthen iCapital’s overall cyber resiliency.
Participate in incident-driven after-hours coordination as needed to keep high-priority cases moving.
Qualifications
3–6 years of experience in cyber security operations, incident response, or security case and program management
Bachelor’s degree in information security, computer science, or information technology is preferred
Experience in a regulated industry; financial services or fintech is preferred
Hands-on experience managing incident or case queues in a SOC or incident response environment
Working knowledge of SIEM and SOAR platforms and how alerts and cases flow through them
Proficiency with Jira and Confluence for workflow management, tracking, and documentation
Strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK
Demonstrated ability to coordinate across teams and drive work to closure through influence and follow-through, without direct reporting authority over those teams
Familiar with handling sensitive investigations, evidence handling, and chain-of-custody principles
Exceptional organization, prioritization, and attention to detail while managing many concurrent cases
Excellent written and verbal communication skills, with the ability to report status clearly to both technical and executive audiences
Relevant certifications (i.e. GCIH, GCFE, PMP, ITIL, or Splunk and SOAR) are preferred
Experience with dedicated case-management or SOAR platforms (i.e. ServiceNow SIR, TheHive, Splunk SOAR and Phantom)
Exposure to insider-threat, DFIR, eDiscovery, legal-hold, or GRC and audit workflows
Familiar with cloud environments, AWS is preferred and knowledge of Agile frameworks is preferred
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Poland; Stuttgart
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
Responsibilities:
1. Manufacturing Standards & Governance
System Architecture:
Design, develop, and maintain a holistic Manufacturing System architecture.
Standardization:
Develop, approve, release, and regularly review manufacturing standards and procedures (including Workstation Standards, Gemba Management, Asaichi/Morning Meetings, Layered Process Audits (LPA), Leader Standard Work (LSW), and Daily Management Systems (DMS)).
Documentation Lifecycle:
Manage version control, communication, and formal release of all processes and operational procedures.
Audit & Compliance:
Conduct audits to track standard adherence, manage non-conformities/deviations, and evaluate overall implementation effectiveness.
2. Process Ownership
Core Process Ownership:
Serve as the end-to-end Process Owner for key manufacturing routines, including:
Daily Management, Shift Handover, Escalation Process, Production Meetings, Problem Solving, Visual Management, Change Management, and Continuous Improvement
.
Enablement & Training:
Lead training initiatives and guide teams on adopting new or updated processes.
3. Change Management Ownership
End-to-end ownership of all changes within the Manufacturing System, including:
Receiving change requests and assessing operational impact.
Facilitating approvals and running pilot testing at designated facilities.
Approving final versions, updating standard documentation, and orchestrating full rollout across all sites.
4. Plant Alignment & Governance
Maintain clear governance boundaries: establish corporate framework standards while supporting Plant Managers in site-level execution, compliance, and local training.
Collect, evaluate, and integrate continuous improvement proposals originating from plant operations.
Requirements:
Experience:
3–5+ years of relevant experience in
Operational Excellence, Lean Manufacturing, Continuous Improvement, or Manufacturing Engineering
within a multi-site or global manufacturing environment.
Methodology Expertise:
Deep knowledge of modern manufacturing system tools and routines (Daily Management, Gemba, Asaichi, LPA, Leader Standard Work, Root Cause Analysis / Problem Solving).
Change Management:
Proven track record of owning end-to-end change management frameworks across multiple plants (from pilot execution to global rollout).
Process Design:
Strong capability in designing process architectures, drafting clear governance documentation (SOPs, Processes & Procedures), and establishing audit systems.
Stakeholder Management:
Excellent communication and cross-functional leadership skills; ability to influence Plant Managers, facilitate training, and drive cultural alignment.
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
OUR PURPOSE
At Melio, we’re here to supercharge small businesses. By making business payments more efficient every day, connecting them with powerful technology, and empowering a community behind them, their potential is limitless. We don't just solve issues; we consider ourselves Brand Builders who help small businesses thrive by maximizing the value they get from Melio.
HOW YOU’LL MAKE AN IMPACT
We are seeking a high-performing, analytical, and strategic CX Workforce Management (WFM) Manager to lead and elevate our global Customer Experience workforce strategy. In this critical leadership role, you will be responsible for end-to-end WFM functions; including long-term capacity planning, multi-channel volume forecasting, scheduling optimization, real-time management, and operational analytics across internal global teams.
The ideal candidate thrives in a fast-paced, data-driven environment, possessing deep expertise in omni-channel contact center metrics, modern WFM platforms, and predictive modeling. You will act as a strategic business partner to Operations, Finance, and People teams, ensuring we balance exceptional customer experience (SLAs/CSAT) with operational efficiency and agent well-being.
WHAT YOU’LL DO
Strategic Forecasting & Capacity Planning
- Develop, maintain, and refine multi-channel forecasting models (voice, email, chat, messaging, and AI/bot handoffs) using historical data, product roadmaps, marketing campaigns, and seasonal trends.
- Build 12-to-18-month rolling long-term capacity models to guide hiring strategy, onboarding timelines, shrinkage allocations, and budget planning in partnership with Finance and Talent Acquisition.
- Conduct scenario modeling and risk analysis to evaluate business changes, product launches, or operational pivots.
Scheduling & Real-Time Execution
- Oversee the creation and optimization of agent schedules, ensuring optimal coverage against interval-level demand while honoring staff preferences, local labor laws, and shift flexibility.
- Lead Real-Time Analysts to manage intra-day performance, shrinkage, adherence, and queue dynamics, implementing dynamic tactical adjustments to safeguard SLAs.
- Establish robust processes for PTO management, training allocation, dynamic offline time, and overtime deployment.
Analytics, Insights & Continuous Improvement
- Design and deliver executive-level WFM dashboards tracking KPI variances (Forecast vs. Actuals, Occupancy,Adherence, Cost per Contact, SLA attainment).
- Leverage advanced analytics to identify operational bottlenecks, handle time anomalies, and automation opportunities, translating data into actionable operational recommendations.
- Own the selection, optimization, and continuous improvement of enterprise WFM technology platforms and integrations.
People Management & Team Leadership
- Directly manage, mentor, and develop a high-performing team of WFM Analysts, Data Analyst, and Real-Time Coordinators.
- Establish clear team KPIs, operational standards, and career development pathways within the Workforce Management function.
- Conduct regular 1:1s, performance evaluations, and skill-building sessions in forecasting methods, statistical analysis, and WFM tools.
- Foster a collaborative, growth-oriented culture that balances operational efficiency with employee engagement and well-being.
SUCCESS LOOKS LIKE
- Success in this role means transforming our workforce management into a competitive advantage by delivering high forecasting accuracy (±5% target variance) across all customer channels while optimizing agent occupancy and labor spend.
- Seamlessly unify internal and outsourced BPO operations through rigorous SLA governance, dynamic capacity models, and automated scheduling workflows.
- Ultimately, you will elevate the function by cultivating a high-performing WFM team, maintaining optimal service levels, and directly impacting both customer satisfaction (CSAT) and operational profitability.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Data-Driven Decision Making: Converts complex datasets into intuitive operational strategies.
- People Empowerment: Mentors and elevates WFM team members to build analytical capability and leadership.
- Cross-Functional Influence: Translates WFM technicalities into clear business impacts for FP&A and Executive leadership.
- Agility & Resilience: Thrives in high-growth, changing environments with rapidly shifting volume dynamics.
- 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment, with at least 3+ years in a senior manager or leadership role directly managing WFM teams.
- Advanced hands-on proficiency with enterprise WFM platforms (e.g., Nice CXone, Verint, Assembled) and CRM/CCaaS tools (Zendesk, Salesforce, Talkdesk).
- Bachelor’s degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred.
- Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $227,700 - $284,600 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: Netherlands
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: London, United Kingdom
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: United States
About Flosum
Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release.
About the Role
We're hiring a
Salesforce Technical Evangelist
— the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community.
You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you.
What You'll Do
Own our webinar engine.
Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline.
Evangelize Flosum + Salesforce.
Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content.
Rapidly absorb and teach new technology.
Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike.
Engage our user community constantly.
Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy.
Connect the channels.
Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others.
Represent Flosum in the ecosystem.
Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems.
Partner across teams.
Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes.
Requirements
What You Bring
3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect.
Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus.
A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence.
Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline).
Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape.
Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create.
Excellent written and verbal English communication skills.
Why Flosum
Bootstrapped and profitable — we answer to customers, not investors
High-visibility role with direct access to the CEO and product leadership
A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem
Competitive compensation, benefits, and the freedom to build your personal brand alongside ours
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Product Manager for the Channels email team.
About the job
Twilio is looking for a Senior Principal, Product Management to deliver our strategic vision for the
Developer Platform
. You will manage foundational services, APIs, and infrastructure, driving the roadmap that empowers internal teams and partners to scale confidently.
You will treat the
platform as a product
, shifting platform engineering from reactive, ad-hoc support into proactive, self-service experiences. Grounded in industry research (DORA, CNCF, Team Topologies, etc..), you will introduce golden paths, a discoverable developer portal, self-service tools, and high-quality documentation to reduce cognitive load and support burdens across Twilio.
Collaborating with product leaders, engineering, architecture, and design, you will define the future of developer experience, tooling, deployment, and operational capabilities, acting as the steward for evangelizing our developer platform capabilities and narrative and driving roadmap prioritization across a scalable cloud platform.
Key Skills
Platform-as-a-Product Expertise:
Proficiency in applying product management methodologies—including user research, roadmapping, and KPI definition—to internal infrastructure.
Architectural & Technical Fluency:
Deep understanding of cloud-native technologies (Kubernetes, microservices, CI/CD) and observability frameworks, enabling credible engagement with engineering leads.
Developer Experience Design:
Proven ability to identify developer friction points and architect solutions like developer portals, golden paths, and documentation-as-code to drive self-service.
Stakeholder Influence & Evangelism:
Capacity to build compelling narratives that align cross-functional teams (Product, Engineering, Security) and drive internal platform adoption.
Performance Analytics:
Experience defining and using success metrics (DORA, adoption, reliability) to advocate for data-driven product strategies.
Responsibilities
In this role, you’ll:
Own the Platform Roadmap:
Define and drive the multi-quarter strategy for foundational services, ensuring the roadmap balances technical debt, scalability, and new feature velocity.
Transition to Self-Service:
Actively shift the platform from reactive, 'ticket-based' support to a scalable, proactive product model by establishing paved roads and service catalogs.
Lead Cross-functional Integration:
Partner with Engineering, Architecture, and Security leads to ensure platform solutions are extensible, compliant, and meet the unique needs of internal developers.
Drive Developer Productivity:
Champion continuous improvements in APIs, SDKs, and sandbox environments to reduce time-to-first-deploy and cognitive load.
Measure and Optimize:
Establish governance frameworks and KPI dashboards to track adoption, support deflection, and reliability, iteratively refining the platform based on usage data and developer feedback.
Customer focus:
Deeply understand customer needs and advocate for customer-centric product & engineering practices, using developer interviews and usage data to translate requests into root causes.
Stakeholder Alignment:
Act as the voice of the Twilio platform across the organization (internal development platform, deployment systems, developer experience and tooling, etc.), ensuring stakeholder needs are well understood and incorporated into the product planning process.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of product management experience building large scale cloud services platforms; specifically building cloud native commerce systems for usage-based and metered products at a very large scale
Proven track record of results including establishing ambitious goals, achieving /over-achieving those goals and taking overall responsibility for customer and business outcomes
A track record of driving companies through ground-breaking change with the ability to see the big-picture while also being hands-on in the details
Executive presence with strong communication skills, and ability to communicate business value and product features/benefits and influence at the highest levels to drive change
Data-driven, outcomes oriented and a problem solver
Customer obsessed - passionate about the customer journey and the customer experience
Bachelor's degree from an accredited university, or equivalent experience
Travel:
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
Location
This role will be remote,
but is not eligible to be hired in The Bay Area or Seattle area
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $233,100.00–$259,000.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $246,780.00–$274,200.00
Based in the San Francisco Bay area, California: $274,140.00–$304,600.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/5/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Fujairah, and Armenia, with Abu Dhabi and Riyadh opening next. We leverage a modern technology stack to streamline operations, enhance guest experience, and protect owner returns.
Role Overview
We are looking for a hands-on, fast-moving Recruitment Specialist to own hiring across the Deluxe Homes Group end to end — from housekeepers, technicians and drivers to customer support, finance, technology and branch supervisors. You are the single point of
accountability for keeping every vacancy moving: sourcing, screening, interviewing, offers, and a clean handover to onboarding.
This is an ownership role, not a coordinator role. We need someone who makes routine decisions — which channel to use, which candidates reach the hiring manager, when to switch on an agency — and reports after, not someone who escalates and waits. If a housekeeping shift is short next Monday, you already have three vetted candidates ready.
Note: This role does not include HR administration (visas, payroll, employee relations). Those sit with the HR team — your job is filling seats with the right people, fast.
Key Responsibilities
Full-Cycle Recruitment
• Run every vacancy end to end: intake with the hiring manager, job posting, sourcing, screening, interviews, offer coordination, and handover to onboarding.
• Own time-to-fill per role and keep a live pipeline for every open position — no vacancy sits without movement for more than a week.
• Conduct structured phone and in-person screenings against the role profile before any candidate reaches a manager.
• Coordinate and schedule interviews with hiring managers across Dubai, Fujairah, Sharjah and Armenia.
• Report pipeline numbers weekly (roles open, candidates sourced, interviews held, offers out) — in the tracker, not from memory.
2. Sourcing & Channels
• Source actively on LinkedIn, Bayt, Indeed, GulfTalent and niche channels — direct outreach, not just posting and waiting.
• Keep the careers page (
jobs.deluxehomes.com
) postings current, accurate and closed when filled.
• Build and maintain a warm candidate bench for our recurring roles: housekeeping, maintenance technicians, drivers, guest support.
• Run the employee referral channel and keep it visible to staff.
• Manage recruitment agencies for hard-to-fill roles: brief them tightly, hold them to deadlines, and cut the ones that underdeliver.
3. Volume & Specialist Hiring
• Deliver blue-collar volume hiring (housekeepers, cleaners, technicians, drivers) at pace and to standard — including batch interview days.
• Fill office and specialist roles: customer support, reservations, finance, marketing, technology, and branch supervisors.
• Support branch hiring for Fujairah and Sharjah, and coordinate Armenia vacancies with the local HR Manager.
• Screen for our non-negotiables: initiative, fast learning, and delivered outcomes — not just years on a CV.
• Enforce the application screening question on every role and filter on it before reviewing CVs.
4. Process, Records & Candidate Experience
• Complete reference checks before any offer is requested — no exceptions.
• Keep complete, accurate recruitment records: every role, every candidate, every decision traceable.
• Give every candidate a clear, respectful process — timely updates, honest rejections; they are also future guests and owners.
• Prepare offer requests with full details (role, salary, start date, conditions) for HR Manager and management approval.
• Improve the process every month: where candidates drop off, which channels convert, what to change next.
Required Qualifications
• 2–4 years of full-cycle recruitment in the UAE at a 100–500 person company — hospitality, property, facilities or similar operational business preferred.
• Proven track record hiring BOTH blue-collar volume roles and office/specialist roles — you can name your numbers: roles filled, time-to-fill, offer acceptance rate.
• Hands-on with LinkedIn sourcing and UAE job boards (Bayt, Indeed, GulfTalent); you source directly, not only post-and-pray.
• Structured screener — you interview against a profile and can defend every shortlist decision.
• Decisive operator — you make calls inside your remit and report after. We will reference-check this with previous managers.
• AI tools used daily for sourcing, screening and outreach (ChatGPT, Claude, LinkedIn AI). Not optional in 2026.
• UAE residency. On-site in Dubai 5 days a week, 09:00–18:00 — this is not a hybrid or remote role.
Preferred Qualifications
• Hospitality, holiday-homes or property-management hiring background.
• Experience running an ATS and keeping it clean.
• Additional sourcing languages for our candidate pools: Arabic, Hindi/Urdu, Tagalog or Russian.
• Familiarity with UAE visa categories and MOHRE basics (offer-stage awareness; processing sits with HR).
• UAE university graduate (UOWD, AUD, AUS, Heriot-Watt Dubai, or similar).
What We Offer
• Full ownership of recruitment across a 700+ property, ~230-person group — your results are visible every week.
• Direct access to the HR Manager and company leadership — decisions get made, not queued.
• Professional development support. 6-month probation per UAE Labour Law. UAE employment visa sponsored.
About this role: TelQ Telecom is a globally recognized SMS quality assurance provider, established in 2016 — a small, profitable team building the SMS testing tool telecom teams worldwide actually trust. Now we’re looking for a marketer who runs with AI. 180+ countries covered 1,500+ live mobile networks 25+ team members 100M+ SMS tests delivered 7 Antonio Meucci Global Telco Awards since 2023
The role: You’ll own our new product ClickTerm — clickwrap software for capturing legally enforceable online consent. Every channel is yours to run, from SEO to paid to email, alongside our Lead Marketing Manager, with AI as your leverage across the full funnel.
Key responsibilities:
SEO & Content Strategy & research : Run keyword research and build a content plan tied to business goals
Content creation : Write and edit blog posts, landing pages, and product pages
On-page SEO: Optimize titles, meta descriptions, headings, URLs, image alt text, and internal links across the site
Technical SEO : Run audits and fix page speed, mobile issues, crawlability, indexing, and schema/structured data
Conversion rate optimization : Improve layout, copy, and CTAs to turn more traffic into signups
Link building & crowd marketing : Build internal links and earn quality backlinks to grow domain authority. Build our presence on Reddit and niche communities
AI search: Optimize content to get cited and surfaced in AI Overviews and AI assistants (ChatGPT, Perplexity, Gemini), not only classic search.
Paid traffic
Plan, set up, and manage campaigns across Google Ads, Meta, and LinkedIn (search, display, social, retargeting)
Own the paid budget — decide how to split spend across channels and shift it toward what performs
Run structured A/B tests on audiences, creatives, and offers, and scale the winners
Set up conversion tracking and watch CAC, ROAS, and CPA to guide decisions.
Social & Video
Plan and run the content calendar across our key channels (e.g. LinkedIn, X, Facebook)
Create and edit videos with AI tools — short-form for social plus instruction and demo videos that show people how the app works.
Lifecycle marketing
Build and own the core flows: welcome/onboarding, activation, nurture, and win- for inactive users
Set up email (and push/in-app messages) with automation triggers and segments so the right message reaches the right user.
AI & Automation
Use AI across all your work — research, content, creative, analysis, and reporting
Build your own automations and workflows to cut manual work (no-code tools like n8n/Zapier, plus light scripting where needed).
Analytics
Own tracking setup: GA4, events, UTMs, and conversion tracking
Build clear dashboards and on channel performance
Analyze the full funnel — from first visit to signup to active user.
Skills and qualifications:
3+ years in growth, digital, or performance marketing — Range across channels matters more than tenure.
Full-funnel hands-on skills — Real experience across SEO, paid, content, social, email, and CRO.
AI is already core to how you work — Fluent use to research, create, edit, analyze, and automate.
Hands-on with tools like Claude / ChatGPT for workflows.
SEO & CRO know-how — On-page, technical, and content SEO, plus improving pages to convert more traffic into signups.
Paid media experience — Can run and optimize Google, Meta, and LinkedIn campaigns against CAC, ROAS, and CPA.
Video creation — Can script, produce, and edit short-form, demo, and instruction videos with AI tools.
Familiar with the modern marketing stack — e.g. GA4 & Search Console, Ahrefs or Semrush, Google/Meta/LinkedIn Ads, Mailchimp, Mailjet or Mailgun, Looker Studio.
Data-driven — Comfortable in GA4, UTMs, and reading a funnel end-to-end.
Strong written English — Clear, simple copy that also translates well across markets.
Startup-ready, owner mindset — You ship fast, set your own priorities, and don’t wait for a brief.
Why you should work with us:
Start-up environment, stable ground. Profitable, customer-loved, and still growing
Your work ships, end-to-end. You own channels and see real impact
AI-first, for real. You’ll have the freedom and tools to build a modern, automated marketing engine
A small team that supports each other.
Benefits:
Flexible hours & remote work options
Premium health insurance (family coverage)
25+ vacation days with fully covered medical leave
Paid courses & certifications
Top-notch equipment
Small, friendly team environment
To apply, send us:
Your CV or LinkedIn (in English)
A 3–5 line note: “One growth result you personally drove, and one AI workflow you built that changed how you work.”
Portfolio / links (content, campaigns, videos, dashboards)
Optional: “Which AI tools are in your daily stack?”
Location: Remote - US
About the Job:
Feature management and experimentation have converged into a single market, and the buying dynamic at the top has shifted. Engineering teams are no longer the sole evaluator — data scientists and data-focused PMs now carry equal weight on the largest deals. The bar for statistical depth, warehouse ergonomics, and experiment-first workflows is rising quickly.
In traditional experimentation we have built the foundation: a trusted runtime control plane, a growing experimentation engine, and early warehouse-native capabilities. We are winning lower-maturity buyers at healthy rates. We are not yet consistently winning the most sophisticated data organizations. Closing that gap is the job.
In AI experimentation, we have an early lead: the AI-native tooling category has invested in evaluation and conceded production experimentation, and we already have the primitives (statistical significance, multi-armed bandits, experiment-aware guardrails) that no AI-native competitor ships. Extending that lead is the other half of the job.
This leader will own whether LaunchDarkly becomes the definitive experimentation platform in an AI-accelerated world.
Responsibilities:
Own the Experimentation pillar.
Direct leadership of the Product team. Partner with Engineering and Design counterparts in a triad model. Accountable for the pillar's strategy, roadmap delivery, and commercial outcomes. Make the investment case across the in-product experimentation experience, the warehouse-native analysis layer, and the infrastructure that scales them.
Make experimentation the measurement layer of the AI SDLC.
Partner with our AI product, observability, and core feature management leaders to productize the capabilities we already have as AI-native primitives. Build a closed loop from offline evaluation through production experiments, to automatic promotion and rollback, to a self-improving feedback loop for agents.
Win the high-maturity buyer.
Earn the technical confidence of senior data scientists and data-focused PMs. Decide what statistical depth, warehouse coverage, and experiment-first workflow capabilities are non-negotiable, and get them shipped on a timeline that wins pivotal reference deals.
Make warehouse-native a weapon.
Expand coverage across major data warehouses and query layers. Deliver parity on analysis-only mode, variance reduction, ratio and percentile metrics, exposure validation, and arbitrary-window analysis.
Operate a high-performing function.
Run a disciplined roadmap, ship predictably against quarterly commitments, drive AI-assisted engineering productivity inside the org, and hire where gaps exist.
Be the external face of the category.
Credibly represent the product with Data scientists, PMs, experimenters, analysts, and partners. Translate the strategy to the field and equip sales to win head-to-head.
How you'll be measured:
Win rate on experimentation-involved deals, especially head-to-head competitive evaluations — step change in the first year, sustained improvement thereafter.
Reference-grade customers at the top of the maturity curve, including named strategic logos.
Monthly active customers and active-account ARR growth against plan.
Experimentation attach rate on new and expansion enterprise deals.
Engineering throughput — roadmap delivery velocity and AI-assisted development adoption inside the function.
Qualifications:
Senior product leader (GM, VP, or equivalent) with a track record of owning a product line that competes on statistical rigor and data infrastructure.
Deep, operator-level fluency in experimentation methodology: causal inference, variance reduction, ratio metrics, sequential testing, exposure design, multi-armed bandits, and composite/multi-objective metrics — and the realities of running these at scale against production data warehouses and against non-deterministic systems where output variance, not just user variance, drives sample-size and significance decisions.
Has earned credibility with data science leaders and experimentation specialists at sophisticated organizations — and can recruit them.
Has led a function that includes engineering, design, and data science. Comfortable setting a multi-quarter roadmap, championing investment allocation, and reporting results to an executive team and board.
Clear, direct communicator. Decides fast with incomplete information. Prefers shipping and learning to requirements documents.
Opinionated about where experimentation is going in an AI-native world — and specifically, how agents and autonomous systems will use experimentation infrastructure differently than human teams do.
Preferred Qualifications:
You have built or scaled experimentation at an organization where it was core infrastructure, not a secondary analytics capability.
You have personally won competitive evaluations where a sophisticated data-science organization was the deciding voice.
You have shipped warehouse-native data products and understand the operational realities of running experiments directly against customer data infrastructure.
You see experimentation as how software teams prove that any change — whether built by a person or an AI agent — actually worked. That evidence layer is core infrastructure, not a reporting afterthought.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
301,000 - $414,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
271,000 - $373,000
**
Zone 3:
All other US locations - $
256,000 - $352,000
**
All Zones inclusive of 20% Bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Bogota, Colombia; Honduras; Colombia; Paraguay; Mexico
About the Role
Ready to take ownership of complex searches and partner directly with U.S.-based leaders?
At
H!KINEX,
our Executive Recruiters support U.S. companies across multiple industries by running high-quality, end-to-end recruitment processes. This role is for recruiters who like to move fast, think strategically, and stay hands-on.
You'll lead omnichannel headhunting through direct calls, LinkedIn, and targeted outreach, while working closely with executives in a high-performance, results-driven environment. You'll own your searches, build strong pipelines, and play an active role in delivering talent that makes a real business impact.
Why You'll Love Working Here
Direct exposure to U.S. executives and hiring leaders
Ownership over searches, not just task-based recruiting
Remote, full-time stability with clear expectations
A performance-focused environment that values execution and quality
Room to grow your scope as you consistently deliver results
Collaborative team culture without micromanagement
What You'll Be Doing
Partner with U.S. client recruiting teams to source and pre-qualify candidates for active requisitions (Medical, Engineering, Technical, Construction, and Legal)
Generate candidate interest through email outreach, LinkedIn messaging, job postings, and targeted sourcing strategies
Conduct initial candidate screens to assess experience, interest, and overall fit
Coordinate interviews between candidates and U.S. clients, ensuring clear communication and smooth scheduling
Maintain accurate and up-to-date candidate records in ATS, LinkedIn Projects, and internal databases
Continuously explore new sourcing approaches to reach diverse and high-quality talent pools
Build and maintain strong candidate pipelines to support ongoing searches
Conduct candidate interviews and provide clear, structured feedback
Create, edit, and post job descriptions tailored to U.S. market requirements
Support recruiting operations through timely documentation and follow-ups
What We're Looking For
At least 1 year of recruiting experience including hands-on experience recruiting U.S.-based candidates (agency or corporate)
Strong English communication skills, both written and verbal
Comfortable using LinkedIn, job boards, ATS platforms, and sourcing tools
Willing to work graveyard or early morning shifts aligned with U.S. time zones (weekends off)
Organized, proactive, and able to manage multiple searches at once
Ready to Apply?
If you're an experienced recruiter who enjoys proactive sourcing, direct candidate engagement, and working closely with executives, we'd love to hear from you.
At H!KINEX, recruiting isn't one-size-fits-all. We grow recruiters across different levels-expanding scope, responsibility, and impact as you develop. You'll work in a remote-first, high-performance environment where strong execution is recognized and long-term growth is supported.
Salary: $800 – $2,000 / month
Location: Sweden
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking a seasoned Growth Marketer to lead our expansion into the Nordics Region. We need a builder who is comfortable with the "zero-to-one" phase of regional growth.
You will be the local "Source of Truth" for marketing, acting as a creative, an analyst, and an operator all at once. You should be someone who enjoys the complexity of multi-lingual markets and has the drive to implement projects from start to finish while owning the outcome entirely.
YOUR RESPONSIBILITIES
- Regional Growth Engine: Make sure Nordics B2B grows through aggressive lead generation and brand awareness.
- Outbound Strategy: Build and execute complex, multi-language outbound sequences that cut through the noise.
- Local Events: End-to-end ownership of local industry events, user conferences, and webinars in the region.
- Cross-Functional Synergy: Collaborate with performance marketing on ABM initiatives and localized retargeting.
- Analytics & Reporting: Monitor campaign performance, produce executive-level reporting, and recommend data-driven optimizations.
- Localization & Messaging: Adapt ElevenLabs’ global voice to resonate deeply with the Nordics business cultures.
REQUIREMENTS
- One of the 4 Nordic languages is a must
- Fluent English speaker.
- Ownership Pedigree: You have implemented marketing projects from start to finish and held yourself accountable for the ROI.
- Entrepreneurial Background: You have a strong drive and a history of high engagement, ideally in an entrepreneurial endeavor or a similar high-stakes environment.
- Thrives in Chaos: You are energized by a dynamic, ever-changing environment and can manage multiple workstreams without losing focus.
- The "Jack of All Trades": Broad knowledge in growth marketing, ranging from numbers analysis and performance knowledge to campaign planning and event organizing.
- DRI Mentality: Ability to act as the local Directly Responsible Individual (DRI) for all marketing operations.
BONUS EXPERIENCE
- Proficiency in cold email, SEO, or affiliate management.
- Product marketing sense and design skills.
- Deep understanding of the Northern European tech ecosystem and buying-cycle shifts.
WHAT WE OFFER
- Innovative culture & growth paths.
- Annual discretionary L&D stipend & social travel stipend.
- Annual company offsite.
- Monthly co-working stipend.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Warsaw
Workplace: Hybrid
Role highlights:
- Flight Software Team Lead
- Location: Warsaw, Poland
- Department: Flight Software
- Reports to: Director Flight Software
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Flight Software Team Lead, you’ll build and lead a new team developing flight software for ICEYE’s Optical Payload, enabling reliable, high-performance data collection from space that supports mission-critical Earth Observation and ISR capabilities.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
• Build and lead a new Flight Software team in Warsaw, setting direction and supporting team growth
• Mentor and guide engineers through feedback, planning, and hands-on technical leadership
• Develop and oversee payload flight software including hardware interfaces, telemetry, updates, and system services
• Collaborate cross-functionally with hardware, FPGA, systems, ground software, test, AIT, and operations teams
What we’re looking for
Must haves:
• Experience developing software for Linux-based embedded systems
• Strong programming skills in C, C++, or Rust
• Experience mentoring, supporting, or leading software engineers
• Ability to work across software, hardware, and system-level interfaces
Nice to haves:
• Experience with Python or shell scripting
• Background in high-reliability systems such as robotics, telecom, automotive, industrial automation, or defense
• Interest in building inclusive, collaborative engineering cultures
Application Process
• Recruiter screen
• Hiring manager interview
• Technical task
•Technical Interview
• SVP Interview
Working at ICEYE:
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
• Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
• See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
• Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
• Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
• Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits:
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position will be discussed in the first interview.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
УдалённоNew York, NY
УдалённоBogota, Colombia; Mexico; Honduras; Paraguay; time zones (weekends off)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
УдалённоUnited Kingdom
УдалённоNetherlands
УдалённоLondon, United Kingdom
УдалённоUnited States
УдалённоseniorRemote - US
ОфисDubai, United Arab Emirates
УдалённоГеография найма не уточнена
УдалённоheadRemote - US
УдалённоBogota, Colombia; Honduras; Colombia; Paraguay; Mexico; time zones (weekends off)
УдалённоSweden
ГибридleadWarsaw
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