Вакансии

Location: London, England, United Kingdom About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 7+ years of Enterprise (closing) Sales Experience Experience selling DevOps products or a strong technical understanding of SDLC, developer workflows and pain points, with the ability to communicate how solutions address these challenges. You have a demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel : expected range of 25% to 50% as needed About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Total Rewards Operations, India, you'll lead a small team supporting GitLab's global benefits and compensation operations. You'll translate global program priorities into dependable execution, strengthen operational controls, and make processes easier to run and support across regions and time zones. You'll set clear priorities and quality standards while coaching your team to deliver accurate work. You'll support global programs in partnership with their functional owners, rather than set enterprise-wide compensation or benefits strategy. What You’ll Do Oversee, coach, and develop the day-to-day responsibilities for the local Benefits Analyst and Senior Total Rewards Operations Analyst, establishing clear ownership, goals, feedback practices, and coverage plans. Prioritize global benefits support and compensation operations work, balancing recurring cycles, service requests, audits, and time-sensitive projects. Oversee compensation operations support, including market-data workflows, compensation-cycle preparation, system transactions, equity grant data checks, and audit evidence. Establish quality controls, review points, escalation paths, and records practices that protect sensitive compensation and benefits information and maintain appropriate access and confidentiality. Monitor deadlines, dependencies, service trends, and risks, surfacing issues early and carrying practical process improvements through to adoption. Partner with global program owners to coordinate execution across geographies, communicate local considerations, and support consistent team member experiences through clear written updates, decision records, and reusable documentation. Work with People Technology and system stakeholders to clarify requirements, test process and system changes, and improve data quality and workflow efficiency, using artificial intelligence tools responsibly where appropriate. What You’ll Bring Experience in Total Rewards, benefits, compensation operations, or a closely related People function in a global organization, with working knowledge of benefits administration and/or compensation processes and their dependencies. Demonstrated people-management ability, including setting priorities, coaching team members, and developing operational capability. A record of delivering accurate work across multiple deadlines, stakeholders, and time zones, supported by practical controls, root-cause analysis, and process improvements. Clear written communication and stakeholder-management skills, including the ability to explain processes and escalate risks. Sound judgment with confidential data and sensitive team member matters. Ability to use spreadsheets, human resources systems, and collaboration tools to manage workflows and validate data. Fluency in artificial intelligence tools and the ability to use them responsibly to improve Total Rewards work and team processes. Helpful, but not required: experience supporting a distributed, multi-country workforce or working with benefits vendors, brokers, salary surveys, equity grant operations, or compensation review cycles. About the team The Senior Total Rewards Operations Manager supports global total rewards programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper total rewards expertise. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology and analytics platform help individuals optimize recovery, training, and long-term health. WHOOP is seeking a Product Designer II to join the Design Systems team and help shape the systems that power consistent, high-quality experiences across WHOOP products. As an individual contributor, you'll own and drive meaningful work across the WHOOP Design System, partnering closely with design, engineering, and product teams to build scalable, accessible, and beautifully crafted solutions. You'll play a key role in defining the strategy and architecture of our next-generation design system, driving adoption across teams, and enabling designers and developers to create exceptional member experiences more efficiently. RESPONSIBILITIES: - Own and evolve key areas of the WHOOP Design System, designing and governing foundational elements including design tokens, styles, UI components, patterns, and layout templates with a high degree of craft, consistency, and attention to detail. - Help define the strategy and architecture for the next-generation WHOOP Design System, collaborating with engineering and design partners to build scalable solutions that support web, iOS, Android, and Figma while accounting for platform-specific and localization needs. - Own and maintain Design System Figma libraries, ensuring alignment with production code and established system architecture, while driving education, adoption, and effective use of the Design System across design, engineering, and product teams. - Collaborate with design leadership and cross-functional stakeholders to make informed system decisions, balancing visual quality, technical constraints, accessibility, compliance requirements, product timelines, and the needs of designers, developers, and members. - Contribute to quarterly and annual Design System roadmap planning, identifying opportunities to improve product quality and team efficiency while leveraging AI and emerging tools to accelerate workflows and streamline system development. - Champion design excellence by ensuring Design System elements meet WCAG 2.2 AA accessibility standards, sharing expertise, incorporating feedback, and helping elevate the quality and consistency of experiences across WHOOP. QUALIFICATIONS: - 3+ years of professional experience in product design, including at least 1 year of hands-on experience contributing to and governing a design system. - A portfolio demonstrating meaningful design system contributions, including examples of reusable components, system architecture, or improvements to designer, developer, and end-user experiences. - Strong visual and interaction design skills, with exceptional attention to detail and a demonstrated ability to create polished, accessible, and scalable UI solutions. - Advanced proficiency in Figma, including experience building and maintaining component libraries, variables, styles, and design system documentation. - Strong understanding of design system principles and architecture, with sufficient technical knowledge to collaborate effectively with engineering partners across web and mobile platforms. - Ability to independently drive design work from problem definition through execution, navigating ambiguity, incorporating cross-functional feedback, and balancing competing technical, accessibility, and product requirements. - Strong communication and collaboration skills, with the ability to articulate design decisions, influence stakeholders, and support the adoption of shared systems and standards. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature. This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever. What you’ll do in the role: You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year. Responsibilities Messaging and positioning: Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does. Launches: Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed. Content: Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers. Sales enablement: Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing. Competitive and market intelligence: Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them. Voice of customer and proof points: Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing. Measurement: Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work. What you’ll bring to the role: 2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS. Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself. Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user. Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked. The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped. Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief. Willingness to use data to decide and to evaluate your own work honestly. Demonstrated experience applying AI tooling in your work. Nice to have Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps. Experience marketing to engineers as the primary audience. Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows. Experience with webinars, conference talks, or community programs. Experience working in a fully distributed company. Base Salary based on level of experience $171,000 — $261,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature. This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever. What you’ll do in the role: You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year. Responsibilities Messaging and positioning: Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does. Launches: Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed. Content: Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers. Sales enablement: Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing. Competitive and market intelligence: Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them. Voice of customer and proof points: Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing. Measurement: Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work. What you’ll bring to the role: 2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS. Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself. Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user. Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked. The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped. Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief. Willingness to use data to decide and to evaluate your own work honestly. Demonstrated experience applying AI tooling in your work. Nice to have Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps. Experience marketing to engineers as the primary audience. Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows. Experience with webinars, conference talks, or community programs. Experience working in a fully distributed company. Base Salary based on level of experience $125,000 — $190,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - Ontario, Canada (DNU) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality. You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software. Responsibilities In this role, you’ll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale. Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.). Desired: Prior experience building evals for autonomous agents and large language models. Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco; Remote; New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.   Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today.   We're continuing to invest in building the best platform for creators and are looking for a Staff Backend Engineer, Video Platform to help power reliable, high-quality live video experiences for creators and their communities.   This role can be based in San Francisco or New York, with three days per week in the office under our hybrid work model. Remote candidates may also be considered.   About the Team The Backend Platform team builds the foundational systems and infrastructure that power Patreon's creator platform. We own core backend services, APIs, databases, and developer tooling that help product teams ship quickly and reliably at scale. Our scope also includes live video infrastructure, enabling creators to connect with their communities through reliable, high-quality streaming across web and mobile. We're growing the team to strengthen these foundations and support Patreon's next phase of growth. About the Role As Patreon's first dedicated video engineer, you’ll shape the live video platform that connects creators with their communities. You’ll combine strong backend engineering with deep streaming expertise to build reliable, high-quality live experiences at scale. - Lead the architecture and delivery of live video systems spanning ingest, transcoding, packaging, delivery, and playback. - Build scalable backend services and APIs that power live video experiences across web and mobile. - Improve end-to-end streaming latency, video quality, and reliability across devices and network conditions. - Drive video vendor evaluation, integration, and build-versus-buy decisions, balancing capabilities, cost, scale, and long-term flexibility. - Establish observability, quality metrics, service-level objectives, and load testing practices to prepare for major creator live events. - Own production reliability through incident response, debugging, capacity planning, and lasting improvements to system resilience. - Partner with product, infrastructure, web, and mobile engineers to shape a multi-quarter video roadmap that balances creator needs with architectural health. - Mentor engineers through hands-on collaboration and design reviews, growing video expertise within the team. What you'll need - Significant experience building and operating large-scale backend systems, with demonstrated technical leadership across teams. - Experience architecting and delivering live video systems supporting large audiences, ideally 100,000+ concurrent viewers. - Deep knowledge of live streaming technologies, including HLS, low-latency HLS, and WebRTC, and the trade-offs between latency, quality, reliability, and cost. - Experience diagnosing and improving streaming behavior, including buffering, adaptive bitrate delivery, stream failures, and the impact of packet loss. - Experience delivering broadcast and playback capabilities across web, iOS, and Android in partnership with client engineering teams. - Strong foundations in distributed systems, APIs, data storage, caching, queues, and event-driven architectures. - Experience evaluating and integrating video vendors, including understanding SDK limitations, quotas, scaling constraints, and pricing models. - A strong operational mindset, with experience defining video quality metrics, running load tests, debugging production issues, and supporting on-call coverage for live systems and major events. - Experience operating cloud-native systems using technologies such as AWS and Kubernetes. - Proficiency in Python, Go, or a similar backend language, with a commitment to hands-on engineering. - Ability to explain technical trade-offs clearly, guide cross-functional decisions, and translate ambiguous needs into a technical roadmap. - Experience mentoring engineers and establishing technical standards that improve system quality and team effectiveness. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:   - Put Creators First | They're the reason we're here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don't quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team.   Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com   Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.   Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.   At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.   The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.   Patreon reserves the right to modify or update compensation and benefits at any time.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: San Jose, California, United States Who We Are OKX is one of the world's leading crypto platforms — a regulated exchange, a self-custody wallet, and a growing ecosystem of decentralized applications used by millions globally. We move fast, ship constantly, and operate across trading, DeFi, payments, and social products — each with distinct users and design challenges. Our design organization is in the middle of a meaningful transformation: raising craft standards, building tighter brand-to-product coherence, and embedding AI into how we work. We're backed by our core principles — We Before Me, Do the Right Thing, and Get Things Done — and we take those seriously in how we hire, build, and ship. About the Opportunity This is a hybrid onsite position. Candidates must be in the Bay Area, CA. We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted. This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions. You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product. What You'll Be Doing Design product visual experiences. Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable. Contribute to visual systems. Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual Bridge brand and product. Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand. Design product campaigns and key moments. Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand. Use AI tools in your design workflow. Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra. Collaborate cross-functionally. Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly. Pitch and present. Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand. What We Look For In You 4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail. Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics. Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential. Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great. Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product. Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression. AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable. A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design. Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes. Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued. What Sets You Apart Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density. Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them. An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively. Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail. Experience working with globally distributed teams across offices and time zones. Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for professional growth Team building programs and company events Wellness and meal allowances Comprehensive healthcare for employees and dependents Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. VP of Communications, Replit Replit is changing who gets to build software. As an agentic software creation platform, Replit enables anyone, from individual creators to teams inside the world’s largest companies, to turn natural language into applications, internal tools, dashboards, workflows, websites, and software that solves real problems. We are looking for a Director or VP of Communications to lead Replit’s next chapter of storytelling, trust building, and market leadership. This is a senior communications role for a creative, strategic, and hands-on leader who can build and scale the communications function as Replit grows from a beloved developer platform into a defining company in AI, software creation, and enterprise transformation. This person will own Replit’s external and internal communications strategy, including strategic positioning and company narrative, media relations, analyst relations, executive communications, internal communications, crisis communications, customer storytelling, flagship thought leadership, policy-related communications, and global awareness. The role requires someone who can push through the noise, make the Replit story heard, and keep it part of the conversation. The Director / VP of Communications will develop a compelling narrative that evolves with the company, the product, and the market, and deliver it across media, policymakers, partners, customers, prospects, and employees. The role will also support Replit’s international awareness, with a focus on key markets in Europe and Asia. This person must be both strategic and execution-oriented. They should have built or helped lead a communications function at a fast-growing technology company, or led communications and positioning for a leading institution. This is not a traditional press office role of adopting another company’s playbook in its entirety. The person must be creative, scrappy, maybe even spiky: able to take what they know works as a foundation and build on it to make Replit a unique player that punches above its weight in a crowded, competitive marketplace. Role - Lead and scale Replit’s communications function, including communications strategy, team structure, agency management, operating rhythms, and execution standards. - Build an AI-native communications function, with agents running repeatable work so a lean team focuses on judgment, relationships, and creative leaps. - Develop and evolve Replit’s corporate narrative as the company expands across AI, developer tools, enterprise, consumer, education, and global markets. - Own Replit’s strategic positioning: the upstream frameworks and intellectual capital that make every launch, stage, and story land better. - Lead communications programs across company announcements, product launches, enterprise momentum, customer stories, partnerships, policy-related issues, executive visibility, awards, events, and thought leadership. - Shape how the market understands Replit as an agentic software creation platform that enables anyone to build applications using natural language. - Build clear, credible narratives around AI-powered software creation, developer productivity, enterprise adoption, security, governance, education, and the future of work. - Develop flagship thought leadership, signature reports, and third-party validator relationships that build enterprise and institutional trust. - Partner with the CEO, executive team, and functional leaders on positioning, reputation, media strategy, internal communications, and high-stakes company moments. - Build and maintain strong relationships with technology, business, AI, enterprise, developer, policy, and international media. - Partner closely with product, engineering, marketing, sales, partnerships, legal, policy, people, and finance to create coordinated communications programs that support company priorities. - Lead or support internal communications, including company meetings, leadership messaging, employee announcements, change communications, and moments that help the company stay aligned as it scales. - Manage proactive and reactive communications, including rapid response, issues management, crisis communications, and sensitive topics. - Prepare executives and spokespeople for media interviews, podcasts, conferences, customer events, internal moments, and industry presentations, and earn premier stages for Replit’s leaders. - Support Replit’s global communications strategy, with particular focus on expanding awareness in Europe and Asia. - Track the AI, software, developer, enterprise, startup, and policy landscape to identify where Replit should lead, respond, or reframe the conversation. - Build a communications culture that values speed, clarity, creativity, judgment, and proof. Qualifications - BA/BS degree or equivalent practical experience. - 12+ years of experience in communications, PR, media, corporate affairs, or related fields for Director level; 15+ years for VP level. - Experience building, scaling, or significantly expanding a communications or strategic positioning function at a fast-growing technology company or leading institution. - Proven experience working directly with founders, CEOs, executives, and senior cross-functional leaders. - Strong relationships with technology, business, enterprise, AI, developer, and/or policy media. - Experience managing external agencies and cross-functional communications programs on a global level. - Excellent written and verbal communication skills, with the ability to tailor messages for users, developers, enterprise buyers, employees, policymakers, partners, and the press. - Strong understanding of the AI landscape and how AI is changing software development, enterprise productivity, and the future of work. - Hands-on fluency with AI and agentic tools, with a vision for AI-native communications operations. - Track record of flagship thought leadership: signature reports, executive platforms, and ideas that shape an industry’s conversation. - Experience earning third-party validation from leading institutions and policy communities for a scrutinized or emerging technology. - Experience guiding communications through major inflection points: public-company transitions, landmark policy moments, category creation. - Experience across several communications disciplines, including external communications, internal communications, media relations, executive communications, crisis communications, and strategic messaging. - Ability to translate complex technical ideas into clear, compelling stories without losing substance. - Cross-functional leadership experience, with the ability to influence and collaborate across product, engineering, sales, marketing, legal, policy, finance, and people teams. - Ability to see the big picture while operating in execution mode. - Passionate about their craft and the impact they can have. - Strong judgment in fast-moving, high-pressure environments. - A creative, resourceful, “do more with less” mindset. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Northbrook, IL, IL, United States Job Description Key Responsibilities Develop/maintain infusion protocols Create a standard infusion menu Develop business/marketing strategies with upper management for infusion spoke Collaborate with Here & Now clinicians to develop client care plans Participate in standing meetings and is responsible for the information to these meetings Educate clients about the benefits of infusion therapy Coordinate new client onboarding with the support of referring clinicians Prepare IV drips based on client wellness needs Administer hydration and nutrients via fluid therapy Coordinate with vendors and maintain supply costs Monitor client treatment, progression, safety, and outcomes Manage nursing functions including client scheduling, inventory management and coordination of follow-up care Triage infusion phone calls from patients and new clients Collaborates with front desk and management team to facilitate continuous quality improvements and compliance Create a calming environment and make sure the client is comfortable during treatment Completes notes and bills claims for infusion services Required Education/Background Bachelor of Science in Nursing (BSN) or Associate Degree in nursing (ADN) 2+ years’ experience working as a registered nurse in a clinical setting preferred 2+ years Infusion Therapy experience State Board of Nursing Licensed; active and unencumbered Must possess valid basic life support (BLS) certification CRNI, VA-BC, OCN preferred Job Types: Full-time, Part-time Benefits: Health insurance Medical specialties: Holistic Medicine Physical & Rehabilitation Medicine Psychiatry Physical setting: Clinic Standard shift: Day shift Weekly schedule: Monday to Friday No weekends Rotating weekends Weekends as needed Experience: Nursing: 2 years (Required) Infusion: 2 years (Required) License/Certification: BLS Certification (Preferred) RN License (Required)

Location: (Multiple States), United States Job Overview As our Neurofeedback Tech you will record qEEG brain maps and provide neurofeedback services to our clients Key Responsibilities Running neurofeedback training sessions for patients according to parameters set by the Director of Neurofeedback and Psychiatrist. Record qEEG data using Brainmaster hardware and software. Maintain accurate clinical notes for each office visit. Maintain effective communication with team members involved with each patient’s care. Communicate with providers from other offices about treatment goals and progress when necessary. Required Education & Professional Experience BCIA Certification At least a year of relevant work experience Compensation We offer competitive compensation including health benefits, paid time off and discounted wellness treatments.

Location: (Multiple States), United States Job Overview As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care. Key Responsibilities Triage front desk operations, answering phones, checking patients in/out. Coordinate patient appointments and clinical care. Manage incoming and outgoing shipments and deliveries. Verify insurance benefits and collect payments. Coordinate with billing department. Provide exceptional client service to patients, staff and vendors. Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Maintain the reception area, keep inventory of furniture and supplies. Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full. Required Background Undergraduate Degree Active Medical Assistant License At least 2 years of relevant work experience Desired Qualities & Skills Passion for mental wellness and client care. Strong problem-solving skills, ability to figure things out on your own when needed. Excellent verbal, written, and analytical skills. Ability to manage electronic medical records. Fluency with Gmail, Excel, Word or Google Drive, etc.

Location: United States POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You'll Have As our Senior Commercial Counsel, North America , you will own customer-facing commercial contracting across the U.S. and Canada taking deals from inception to signature. You will be the legal partner our Sales, Account Management, and Customer Success teams turn to for fast, commercially minded, risk-balanced negotiation of Proof of Concept (POC) Agreements, Master Services Agreements (MSAs), Data Processing Agreements (DPAs), order forms, renewals, and amendments. This is a hands-on, high-volume role for a senior commercial lawyer who is energized by closing deals, comfortable as the single point of accountability for a contract, and fluent in the data privacy and regulatory issues that come with selling identity, biometric, and fraud-prevention technology into highly regulated industries. You will work daily with business stakeholders and counterparties, and partner with our Privacy, InfoSec, and Product teams to land agreements that protect Incode while keeping deals moving. Beyond the deal table, you'll counsel Product and Engineering on new products and features and go-to-market, keeping Incode's launches and customer commitments aligned. What You’ll Own & Drive Product & Go-To-Market (GTM) Advise Product and Engineering teams on new products and features, from design stage through launch and across the full product lifecycle. Identify and mitigate legal and regulatory risk across new and existing products and features. Monitor evolving privacy, biometric, and AI-related legal and regulatory developments across the U.S. and Canada and proactively flag changes that affect Incode's products or contracting positions. Review and approve product-related marketing and external communications, with a focus on consumer protection, unfair/deceptive practices, and privacy posture. Act as the trusted, responsive legal partner to Sales, Account Management, and Customer Success setting expectations, communicating ETAs, and unblocking deals against quarter-end and go-live timelines. Translate complex legal and privacy concepts into practical guidance business teams can act on and escalate novel or high-risk issues to the General Counsel with a clear recommendation. Integrate emerging AI governance and AI-ethics frameworks into responsible product development. Develop deep fluency in Incode's proprietary technology and product architecture to provide grounded, practical advice. Commercial Negotiations Own end-to-end drafting, review, and negotiation of the full range of customer commercial agreements across the North America market in addition to POCs, MSAs, and DPAs, you will negotiate OEM and reseller/partner agreements, NDAs/MNDAs, and amendments. Serve as the single accountable owner (“hold the pen”) for assigned deals, driving them from first review through redlines, issue resolution, and final execution. Review and negotiate third-party (customer) paper, quickly identifying material risks, deviations from Incode's positions, and the handful of points truly worth negotiating. Lead customer-facing calls and direct negotiations, advising the business on key commercial terms — limitation of liability, indemnification, term and renewal, SLAs, fees and pricing interplay, IP and trademark use, and termination. Provide clear, documented sign-off for signature and partner with Legal Operations on Salesforce and legal software intake workflows. Your Background J.D. (or equivalent) and admission to, and good standing in, at least one U.S. state bar. 7+ years of relevant experience as a commercial/technology transactions lawyer, ideally a mix of top law firm and in-house experience at a fast-paced technology company. Demonstrated track record negotiating and closing complex customer agreements end-to-end, including on customer paper. Strong, working knowledge of data privacy law applicable to North America (e.g., U.S. state privacy laws, biometric privacy statutes such as BIPA, and Canadian frameworks including PIPEDA and Québec's Law 25), and the ability to apply it in a commercial contracting context with the support of the Privacy Legal Team. Experience supporting customers in highly regulated environments financial services and banking, government/public sector, gaming, gambling, adult entertainment, medical/healthcare, or similar and comfort with the heightened diligence those deals require across the U.S. and Canada. Excellent drafting, negotiation, and judgment; able to distinguish must-have protections from nice-to-haves and to take clear positions under deal pressure. Highly responsive, organized, and able to manage a high volume of simultaneous deals and stakeholders in a fast-paced, high-growth environment. The Qualities That Set You Apart Qualification to practice law in Canada. Experience with CLM tooling and Salesforce. Familiarity with identity, biometrics, or fraud-prevention technology. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. HR Generalist (People Experience Consultant) San Mateo, CA (hybrid in office 2x a week) We’re looking for an experienced Senior HR Generalist (People Experience Consultant) to join our People Experience (PX) team. This position will provide high-touch operational and strategic support to People & Places Business Partners and their client groups, with particular emphasis on Business and Product, Legal and Finance, AMER populations. The successful candidate will manage complex employee lifecycle activity, serve as a trusted escalation point, coordinate cross-functional programs, and translate business needs into accurate, well-controlled execution across Workday, ServiceNow, and partner teams. The role requires strong judgment, urgency, data discipline, and the ability to lead sensitive work through clear ownership, documentation, and follow-through. Principal Duties/Responsibilities: Deliver HR services as an extension of the HRBP team and as part of the core PX service model, building strong relationships with business leaders and understanding the distinct needs of each client group. Support HRBPs with workforce planning, organizational design, talent and performance cycles, compensation planning, engagement activity, manager coaching, and other priority initiatives. Act as a Tier 2 escalation point for employee and manager questions, owning issues through resolution and coordinating with Payroll, Benefits, Compensation, Mobility, Employee Relations & Legal, and other COEs. Manage complex employee lifecycle activity, including job and organization changes, international transfers, relocations, performance processes, terminations, severance and post-exit questions, and related Workday transactions and approvals. Partner with Employee Relations and Legal on performance concerns, business cases, role eliminations, restructures, involuntary terminations, mutual separations, and other sensitive matters, applying sound judgment on cases that require escalation or handoff. Coordinate multi-region workforce change projects, including impact-data ownership, project plans, manager materials, employee communications, exit documentation, quality assurance, notification-day execution, and post-event follow-up. Own and maintain accurate trackers, impact sheets, coverage maps, process documentation, and shared repositories; establish a reliable source of truth and prevent duplicate or conflicting records. Support annual and mid-year talent, performance, promotion, and compensation processes, including manager guidance, data audits, exception management, access mapping, and issue resolution for populations outside standard system workflows. Maintain employee data and execute or coordinate Workday transactions with strong attention to confidentiality, approval controls, audit requirements, and timely completion. Manage ServiceNow cases assigned to the PX Consultant team, monitor aging and handoffs, and provide clear, responsive updates to employees, managers, and partner teams. Use data and dashboards to identify trends, strengthen controls, improve service delivery, and provide actionable insights to HRBPs and PX leadership. Drive continuous improvement by documenting repeatable workflows, defining roles and handoffs, creating manager and employee guidance, and using digital tools and AI to improve quality, speed, and consistency. Required Knowledge / Skills: Bachelor’s degree or equivalent practical experience. 7+ years of progressive HR generalist, HR operations, or HRBP-support experience in a fast-paced, high-tech, creative, or entertainment environment. Proven success partnering with senior HR and business leaders and coordinating work across HRBPs, Employee Relations, Legal, Payroll, Compensation, Benefits, Mobility, Talent, and HR Technology. Strong business/commercial acumen, curiosity and high learning agility. Demonstrated experience managing sensitive employee matters, performance concerns, workforce changes, terminations, and post-exit issues with discretion and sound judgment. Working knowledge of U.S. employment laws and federal and state regulations; experience supporting Canada, Latin America, EMEA, or other international populations is strongly valued. Strong Workday capability, including employee data changes, organizational transactions, approvals, reporting, and audit-minded quality control. Strong AI skills, developing and deploying tools to assist personally and with the PXC team. Experience with ServiceNow or another HR case-management platform, including case ownership, escalation, documentation, and stakeholder communication. Advanced organizational and project-management skills, with the ability to manage multiple confidential workstreams, deadlines, trackers, and stakeholders without losing accuracy or follow-through. Highly data literate, with experience auditing information, maintaining a source of truth, producing reports or dashboards, and translating data into decisions and process improvements. Excellent written and verbal communication skills, including the ability to create clear manager guidance, process documentation, employee communications, and executive-ready updates. Comfort operating in a global, matrixed environment and taking initiative where ownership, process, or handoffs are not yet fully defined. Strong Microsoft Word, PowerPoint, and Excel skills, with practical experience using AI and digital tools to improve HR service delivery. Bonus PHR, SHRM-CP, or equivalent professional HR certification. Experience in the games, technology, media, or entertainment industry. Experience supporting engineering, product, finance, legal, or other complex client groups. Experience coordinating reductions in force, restructuring activity, global performance and compensation cycles, or international employee processes. Experience developing SOPs, dashboards, AI-enabled tools, or other scalable HR solutions. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $154,100 — $231,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD