Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all.
We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable – and we’re looking for passionate people to help us get there.
For more information, visit
arcadia.io
Why This Role Is Important to Arcadia
Arcadia's Life Sciences business delivers de-identified clinical and claims data products and develops sponsored programs that support patient cohort identification, provider alerting and actioning, patient engagement, and outcomes reporting. These efforts require coordinated execution across Sales, analytics, engineering, QA/QC, and Delivery & Operations.
The Project Delivery Manager, Life Sciences will organize that execution. This person will manage multiple solutioning projects from finalized sales agreement through implementation and turnover, maintaining clear plans, ownership, status, risks, issues, and decisions. The role will also provide supporting coordination for the Life Sciences feasibility queue.
This is an individual-contributor role for someone who brings practical judgment, disciplined follow-through, and the interpersonal skill to create accountability without direct authority. The successful candidate will keep complex work moving without adding unnecessary process.
What Success Looks Like
In 3 Months
• Develop a working understanding of Arcadia's Life Sciences data products, sponsored programs, active projects, and the teams responsible for analysis, development, testing, and operations.
• Establish effective working relationships across Life Sciences Sales, analytics, engineering, QA/QC, and Delivery & Operations.
• Begin managing assigned solutioning projects through clear project plans, milestones, dependencies, responsibilities, risks, issues, decisions, and status reporting.
• Introduce consistent, practical project-management templates and working practices in Jira and Confluence without creating unnecessary administrative burden.
• Demonstrate early identification and escalation of risks that could affect project completeness or timing.
• Become familiar with the feasibility process and begin supporting queue coordination and status visibility.
In 6 Months
• Independently manage multiple simultaneous Life Sciences solutioning projects from finalized sales agreement through implementation and turnover.
• Facilitate requirements discussions and ensure requirements, acceptance criteria, dependencies, decisions, and responsibilities are clearly documented.
• Maintain a reliable project cadence that keeps leaders and contributors informed of progress, upcoming decisions, risks, issues, and required actions.
• Coordinate customer and channel-partner discussions related to solutioning projects and ensure resulting requirements, decisions, and actions are captured and advanced.
• Ensure project workstreams, including analysis, technical development, testing, documentation, and implementation readiness, progress toward complete and timely delivery.
• Coordinate structured project turnover to Delivery & Operations, including required runbooks, known issues, outstanding items, and clearly assigned ownership.
• Provide supporting coordination for feasibility requests, helping maintain clear priorities, ownership, and status.
In 12 Months
• Establish a consistent record of complete, on-time delivery across assigned Life Sciences projects.
• Be recognized as a reliable source of project status, ownership, dependencies, risks, issues, and upcoming decisions.
• Reduce late-stage surprises through early identification, communication, and escalation of project risks, resource constraints, and unresolved decisions.
• Establish a practical, repeatable project-execution framework across Life Sciences data products and sponsored programs.
• Improve project transition and turnover by ensuring sufficient documentation, runbooks, ownership, and implementation readiness.
• Identify recurring execution obstacles and recommend improvements that strengthen accountability, collaboration, and delivery predictability.
What You'll Doing
Project Planning and Execution
• Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery.
• Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items.
• Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors.
• Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments.
• Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary.
Requirements and Stakeholder Coordination
• Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions.
• Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach.
• Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated.
• Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners.
• Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work.
Implementation Readiness and Operations Turnover
• Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time.
• Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation.
• Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented.
• Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects.
Feasibility Support
• Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team.
• Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion.
Tools and Working Environment
• Project workflow and documentation: Jira and Confluence
• Project management best practices: project plans, RACI models, milestone and dependency tracking, risk and issue management, decision records, action tracking, and status reporting
• Data environment familiarity: healthcare data schemas, claims and clinical data, data pipelines, QA/QC practices, and software development lifecycle concepts
• Collaboration: remote, cross-functional teams supporting data products, analytics, software development, and customer delivery
What You'll Bring
Education
• Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program.
Experience
• Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects.
• Demonstrated success managing multiple concurrent projects through complete and timely delivery.
• Experience coordinating technical and nontechnical contributors without direct reporting authority.
• Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting.
• Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria.
• General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required.
Skills
• Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake.
• Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities.
• Ability to create clarity, alignment, and accountability across teams without relying on formal authority.
• Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues.
• Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps.
• Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required.
• A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners.
Would Love For You To Have
• Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data.
• Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company.
• Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting.
• Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness.
• Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required.
• Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification.
What You'll Get
• A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability.
• Direct exposure to Life Sciences leadership team, analytics and engineering teams.
• Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement.
• A flexible, fully remote work environment with the autonomy to establish practical ways of working.
• The opportunity to help shape program practices as Arcadia's Life Sciences business grows
• The opportunity to use advanced AI and agentic workflow capabilities to improve program planning, coordination, documentation, and execution
• Membership in Arcadia's talented, purpose-driven community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: EMEA - Remote, United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
We’re looking for an Experiential Marketing Manager to produce the real-world experiences where traders, creators, partners, and builders meet MetaMask. You’ll lead production, help shape event strategy, and sharpen the creative execution.
What You’ll Do
You’ll join the Experiential & Global Events team within MetaMask’s Creative Studio and report to the Director of Experiential Marketing. We concept, design, and produce the ways people meet MetaMask in real life across global conferences, community events, VIP experiences, co-branded activations, and more. Our calendar runs across the world with priorities across APAC, the US, Europe and LATAM.
You’ll lead production, taking each event from brief to on-site to recap. You’ll work cross-functionally with internal and external teams, rallying people from planning through production and on the ground. Your focus will be experiences for our most active users and co-branded work with brands and creators, alongside community events for the builders who create on MetaMask.
Our formats are expanding to include live trading competitions, viewing events, product launches, and private experiences for VIP traders and creator partners.
How You’ll Do It
Produce events and experiences end to end: venues, run of show, fabrication, AV, F&B, and staffing, working alongside our production agency partners.
Own timelines, workback plans, and budgets for multiple events running in parallel across regions.
Source, negotiate with, and manage agencies, venues, and vendors in APAC, the US, Europe and LATAM.
Run registration and guest management, from guest lists and approvals to VIP access and arrival.
Build programming for events and panels, including formats, session flow, and speaker coordination.
Keep the operational side tight: source-of-truth docs, trackers, internal team staffing, and on-the-ground comms during conference weeks. Build playbooks that make each event easier to run than the last, using AI tools to move faster.
Partner with cross-functional teams across product, marketing, business development and more to turn briefs into event plans with clear audiences, objectives, and success metrics tied to product and business goals.
Help develop and refine concepts with the creative team. Bring a point of view on formats, venues, and cultural trends, and work with designers and copywriters on decks and creative deliverables.
Work with content capture teams so every event produces strong stories and shareable content.
Track post-event results, including attendance, registration data, and social reach and sentiment, and write recaps that show what worked and what to change.
Over time, help source and manage co-hosts and sponsors for our owned franchises.
We’re looking for someone with
5+ years in event production, experiential marketing, or brand activations, ideally in fintech, crypto, consumer tech, esports, or entertainment.
Experience producing large-format or competitive live events, such as tournaments, launches, or live viewing events.
A track record of delivering multi-city or international events on time and on budget.
Experience managing agencies and vendors and negotiating contracts under tight deadlines.
Experience producing premium or invite-only experiences for high-value guests.
Strong initiative. You spot what needs to happen and do it before anyone asks, and you stay steady when the plan changes.
Strategic and creative judgment. You connect an event to a product or business goal, and you bring ideas that sharpen a concept.
A systems mindset. You turn one-off events into repeatable processes.
Clear, confident communication with stakeholders at every level, including senior leadership. Partners, vendors, and colleagues want to work with you again.
Based in the US or EU, and willing to travel internationally up to 20% of the year, typically 1 to 2 weeks per quarter across several markets.
Curiosity about money, markets, and how people trade, save, and spend. Finance experience isn’t required, but interest is.
It’s a bonus to have
Experience in crypto, whether producing events for digital asset audiences or at global conferences such as Token2049, Korea Blockchain Week, EthCC, or Devcon.
Experience sourcing or managing event co-hosts and sponsors.
Relationships with brands, creators, or communities that could become MetaMask partners.
An existing network of production vendors, agencies, and venues across multiple regions.
Familiarity with tools like Notion, Slack, and Luma.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$101,000
—
$141,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
.
Applicant Privacy Notice (United Kingdom)
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior PR Manager!
Requirements
5+ years of experience in public relations, communications
Experience developing and executing communications strategies across multiple markets or audiences
Strong understanding of media relations, reputation management, and strategic storytelling
Ability to work effectively with senior stakeholders and cross-functional teams in a complex, fast-paced organizational environment
Results-oriented mindset with the ability to measure impact and continuously improve communication performance
Ability to think strategically and translate the strategy into concrete actions and measurable results
Excellent writing, editing, and communications skills in English. Additional languages would be an advantage.
Experience working in international or multi-market environments would be an advantage
Responsibilities
Develop and lead the execution of comprehensive PR strategies that advance W Group’s and WhiteBIT’s brand and reputation globally and in key regional markets.
Advise executives and internal teams on communications strategies, media engagement, and key messaging to ensure consistent, impactful storytelling.
Plan, manage, and oversee PR campaigns from concept through execution, measuring impact and optimizing performance.
Collaborate with internal stakeholders across marketing, product, legal, and leadership to align communications initiatives with business objectives.
Manage external PR agencies or consultants where applicable, providing clear briefs, guidance, and measurable outcomes.
Identify and prepare spokespeople, including executives and product leads, on key messages and public appearances.
Monitor media coverage, industry trends, and competitor activity to inform proactive communications planning and response strategies.
Prepare and distribute communications materials including press releases, media statements, talking points, presentations, and executive briefings.
Tailor messaging and campaigns to regional markets while maintaining a consistent company narrative globally.
Build and nurture relationships with media and external partners to maximize coverage and reach.
Ensure all communications are accurate, compliant, and aligned with regulatory requirements by working closely with Legal, Compliance, and Policy teams.
Support crisis communications efforts, ensuring timely, accurate, and effective messaging in sensitive situations.
Perform additional duties and special projects as assigned to support WhiteBIT’s overall communications goals.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Senior Technical Project Manager.
Requirements
5+ years of experience as a Project Manager in IT companies.
Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts.
2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required
Experience working directly with DevOps teams is strongly preferred.
Hands-on experience managing multiple concurrent projects.
Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies.
Hard Skills:
Deep understanding of project lifecycle management (SDLC).
Ability to plan, track, and deliver infrastructure and platform engineering projects.
Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management.
Experience in managing cross-functional teams (5+ team members).
Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet.
Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements).
Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation.
Soft Skills:
Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments.
Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision.
Skilled in building trust and psychological safety within distributed and hybrid teams.
Encourages a culture of ownership, accountability, and continuous improvement.
Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes.
Excellent stakeholder management: able to align interests between tech and business teams.
High emotional intelligence; strong listener and facilitator who resolves conflicts constructively.
Clear and persuasive communicator in both business and technical contexts.
Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone.
Responsibilities
Lead the DevOps team to develop, maintain, and improve infrastructure and processes.
Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog
– infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups.
Plan and track infrastructure and platform engineering work at the task level
– breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts).
Coordinate DevOps on-call/incident processes
with the team, ensuring incidents are logged, tracked, and followed up with corrective action items.
Bridge communication between business, development and DevOps teams.
Define and maintain roadmap and coordinate sprints.
Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance.
Facilitate Agile ceremonies: planning, daily standups, retrospectives.
Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency).
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Health insurance.
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Сочи
Мы команда направления Disrupt внутри СверхТеха.
Занимаемся разработкой AI-продуктов и MVP. Наша вакансия для инженера, которому интересно быстро превращать продуктовые гипотезы в рабочие прототипы: собрать backend, подключить LLM/agentic tools, сделать простую механику, проверить качество и подготовить MVP к первым пользовательским тестам.
В фокусе - самостоятельная разработка продуктов. Нужно уметь быстро разбираться в задаче, выбирать подходящий стек, писать код, использовать Codex, Claude, Cursor, ChatGPT и другие AI-инструменты для ускорения разработки, а затем доводить прототип до состояния, где его можно показать, протестировать и улучшить.
Обязанности
### Обязаности
* разработка MVP и прототипов новых AI-продуктов внутри СверхТех / Disrupt. интеграция LLM, AI-агентов, RAG, внешние API и внутренние сервисы в продуктовые сценарии
* сборка backend/frontend-прототипов, демо-интерфейсов, пайплайнов обработки данных и proof-of-concept решения
* использование agentic development tools: Codex, Claude, Cursor, ChatGPT для ускорения разработки
* работа с продуктовыми гипотезами
* проводение технической валидации MVP: качество ответа модели, стабильность сценария, стоимость запросов, latency, ошибки и ограничения.
* участие в хакатонах, продуктовых спринтах и проектных интенсивах в роли технического исполнителя
* документирование архитектуры прототипов, ограничений, технического долга.
Требования
### Требования
* опыт разработки AI-продуктов, LLM-приложений, RAG-систем, AI-агентов или близких прототипов от 2 лет
* опыт работы с Python от 2 лет
* практический опыт работы с LLM API, embeddings, structured output, tool calling, function calling или agentic workflows
* опыт работы в ML/DS: данные, признаки, метрики качества, baseline, error analysis, оценка результата
* понимание retrieval/RAG-подходов: chunking, embeddings, vector search, reranking, citations, groundedness и основные failure modes
* опыт быстрой сборки рабочих прототипов без тяжёлой архитектуры, но с понятной логикой и возможностью развития
* опыт использования Codex, Claude, Cursor, ChatGPT или других AI-инструментов в разработке.
### Будет плюсом
* опыт работы с TypeScript/JavaScript и простыми frontend/backend-приложениями.
Условия
### Условия
* гибридный формат работы из офиса в г. Москва, Сочи или Санкт-Петербург или удаленный формат работы из данных локаций.
* годовой бонус и ежегодный пересмотр
* ДМС с первого дня + стоматологию и льготное страхование для семьи
* корпоративный университет Сбера, внутреннюю образовательную платформу, участие в IT-конференциях
* льготную ипотеку в Сбере, корпоративную пенсионную программу, подписку СберПрайм с возможностью совместного использования на трёх близких, скидки от партнеров и сервисов группы компаний.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for an experienced
Delivery Manager
to join our passionate team.
The main purpose is to drive predictable, end-to-end Brand delivery through clear processes, transparent execution, realistic planning, and consistent ways of working across teams.
You will own Brand delivery, partner closely with Product Delivery on shared initiatives, and connect Brand’s work with wider operations functions, including legal and finance.
Your goal is to ensure reliable execution in managing and delivering projects.
Job Responsibilities
Delivery Management & Cross-Functional Coordination
Own and drive the end-to-end delivery of Brand initiatives, managing plans, timelines, dependencies, and blockers to ensure work progresses predictably.
Coordinate delivery across teams and functions, partnering closely with Product Delivery on shared initiatives and integrating Brand’s work into wider Operations processes, including Legal and Finance.
Maintain visibility of delivery progress, risks, dependencies, and timelines across teams, ensuring plans and status updates remain accurate.
Proactively identify and resolve cross-team dependencies, external blockers, and delivery risks to keep initiatives on track.
Capacity Planning & Operational Excellence
Design and implement a capacity planning framework tailored to Brand’s operating model, balancing strategic initiatives, business-as-usual activities, and support for other teams.
Establish a consistent approach to estimating, decomposing, and prioritizing work, ensuring delivery plans and commitments are realistic and aligned with available capacity.
Own and continuously improve Brand delivery processes, tools, and workflows to ensure they are clear, practical, scalable, and consistently applied.
Define and maintain delivery metrics, ensure data quality, and use insights to identify bottlenecks, improve workflows, and strengthen delivery predictability.
Delivery Standards & Team Enablement
Establish clear delivery standards and drive their consistent application across Brand through Team Leads.
Support Team Leads as they progressively take greater ownership of delivery within their teams, providing guidance and reinforcing effective planning, execution, and reporting practices.
Drive continuous improvement in delivery practices across Brand, ensuring teams have the processes, tools, and support needed to deliver effectively and reliably.
You’ll thrive here if you have
5+ years of experience in Delivery Management, Project Management or Program Management, in tech and/or cross-functional environments.
Experience running delivery hands-on as a producer, not only through other people.
Experience building a capacity planning approach where none existed, for a team with a mixed workload.
Proven experience coordinating work across multiple teams, stakeholders and functions.
Strong skills in planning, dependency management, risk management and delivery predictability.
Enough understanding of software delivery, the development lifecycle and delivery metrics to partner credibly with Product. Experience of brand, marketing or creative delivery is a strong advantage.
Ability to drive process improvements and encourage transparency within teams.
Strong facilitation, communication and stakeholder management skills.
Analytical and systems-thinking mindset, with the ability to operate in ambiguity and proactively identify gaps.
Readiness to deeply understand the business, product and technical context.
Experience with Jira, Confluence, Miro or similar tools.
Upper-intermediate or higher level of English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- External Communications Specialist
- Location: Espoo, Finland
- Department: Communications
- Reports to: Head of Communications
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE now employs over 1,000 people and is valued at more than €10 billion, following a Series F funding round in June 2026. We’re hiring an External Communications Specialist to expand our media relations and external communications impact as we continue to scale.
You will cover corporate news, business line announcements, and support country-level communications, working across the global business and directly with the Corporate Leadership Team (CLT).
ICEYE moves fast. We need someone proactive who thrives operating at a fast pace without dropping quality: every release, Q&A, pitch and briefing is accurate, clear and on time. Rather than wait for a brief, you spot the next opportunity and act on it.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Plan and deliver external communications for corporate news, the business lines (Missions, Data and Solutions) and support country communications teams.
- Run media relations day to day: pitch stories, handle inbound requests and build relationships with financial, space, defence, business, insurance and climate journalists.
- Prepare and brief spokespeople, including members of the CLT.
- Write and edit press releases, statements, articles, Q&As and briefing notes.
- Manage ICEYE’s owned channels, including the newsroom and website.
- Direct ICEYE’s global PR agencies: set the brief, review the output, hold the deadline.
- Judge when ICEYE has something useful to add to breaking news, such as floods and wildfires, and respond quickly when it does.
- Bring new ideas for stories, formats and channels.
- Work closely with Marketing, Social, Internal Communications, Legal and Product.
- Track coverage, report results with numbers and recommend next steps.
- Help build the processes and tools our communications team needs as ICEYE scales.
WHAT WE’RE LOOKING FOR
Must haves:
- 5+ years in PR or communications, at an agency or in-house at an international company.
- A record of national and international coverage.
- Strong writing and editing skills, with clean, accurate copy produced at speed.
- Rigorous attention to detail. Facts, figures and names are right every time.
- Experience preparing and advising senior spokespeople.
- Experience coordinating agencies and stakeholders across functions and countries.
- Fluent English, written and spoken.
Nice to haves:
- Knowledge of Earth observation, SAR or the space industry.
- Experience in defence, government, insurance or natural catastrophe communications.
- Background in a technology or data company.
- A degree in communications, journalism, PR or a related field.
- Additional languages.
APPLICATION PROCESS
- TA Screening Interview
- HM Interview
- Task
- Task Presentation Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Argentina; Ukraine; Poland; Brazil; Georgia; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Data Engineer to join a small, cross-functional engineering team modernizing a data platform for a global financial services client. You’ll be working hands-on with Snowflake and dbt — designing data models, migrating legacy Oracle-based ETL processes, and contributing to architectural decisions alongside client stakeholders.
This is a delivery-oriented role with real ownership. You’ll take responsibility for assigned components end to end, participate in client-facing technical discussions, and work directly with both engineering and business teams to define and implement solutions.
WHAT YOU’LL DO
- Design, develop, and optimize data models and transformation workflows using Snowflake and dbt.
- Contribute to the design and implementation of scalable data architecture covering raw through semantic data layers.
- Support modernization of existing Oracle-based ETL and reporting processes.
- Investigate and address data performance, consistency, and reconciliation challenges.
- Develop and maintain data processing, transformation, and automation solutions using Python.
- Participate in solution design discussions and contribute to architectural decisions.
- Support DevOps-related activities including deployment, configuration, and operational aspects of the data platform.
- Take ownership of assigned technical components and deliverables within the team.
- Participate actively in client-facing technical discussions and project meetings.
REQUIRED SKILLS & EXPERIENCE
- Strong hands-on experience with Snowflake — data transformation, modeling, and performance optimization.
- Solid understanding of data modeling principles, data architecture, and scalable data solution design.
- Practical experience with dbt for developing and maintaining data transformation workflows.
- Proficiency in Python for data engineering, scripting, and automation.
- Experience with ETL/ELT processes and modern data pipeline development.
- Familiarity with DevOps practices and containerized environments including Kubernetes.
- Strong analytical and troubleshooting skills around data quality, performance, and reconciliation.
- Good communication skills — able to collaborate directly with client stakeholders and participate in regular technical discussions with US-based teams.
- English proficiency sufficient for regular technical discussions with US-based teams.
PREFERRED QUALIFICATIONS
- Experience with Oracle databases, Oracle ETL, and legacy reporting environments.
- Prior involvement in data platform modernization or migration from Oracle to Snowflake.
- Experience with Power BI and semantic reporting models.
- Snowflake professional certification.
- Experience designing and optimizing analytical data models for enterprise reporting.
- Experience working with distributed, cross-functional engineering teams.
- Background in insurance, reinsurance, or financial services.
- Availability for occasional business trips to St. Louis, USA — approximately once every three weeks for one to two days.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment.
This role will be based out of our Bengaluru hub.
What you’ll do at Figma:
Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues
Provide outstanding technical support for new and experienced Figma users on community and social platforms
Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community
Identify trends and areas of improvement for our community forum and other community support initiatives
Improve engagement and create a seamless one-to-many support experience
Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams
Collect and consolidate customer feedback into meaningful recommendations for our product and research teams
Close the feedback loop with users when bugs are resolved and feature requests are implemented
We’d love to hear from you if you have:
2+ years’ experience in support or community roles for a technical SaaS product
Familiarity with design processes and tools
Strong technical and written communication skills, making complex ideas easy to understand
Proactive, responsive, and detail-oriented, with strong prioritization skills
Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco Bay Area, California; Los Angeles, California; Berkeley; Oakland; Daly City; San Mateo; Palo Alto, California; San Jose
Workplace: remote
About us
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
What you’ll do
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What we look for
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What we offer
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
*No Visa
sponsorship
How we hire
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
We’re real
A person reads your application. We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts
Workplace: hybrid
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production. Then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter, without the layers, politics, and long wait for impact of a firm with a hundred thousand people. 350+ builders, 100+ customers in production, led by our founders since 2010, offices across North America, LATAM, and EMEA
Why Provectus?
Frontier access. Anthropic Preferred Partner:
newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process, not a vendor running a project alongside it. Embedded is not staff augmentation.
Autonomous
. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy maintenance grind, not a single stack.
Craft & growth.
Build beside senior FDEs on a Claude certified team, with a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive. You are the one who builds it
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously
You won’t start from zero. Provectus builds industry Blueprints, working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands on today and intend to stay that way
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly
Shipped GenAI/LLM systems to production, not demos, not notebooks. You’ve handled the parts that get hard after the prototype works
You evaluate. You have built or owned an eval suite for a nondeterministic system, and you can explain what you measured and why
Strong engineering fundamentals. Dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack
Cloud native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits
Presales experience. Credible with senior stakeholders: you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
Hands on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses)
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production
IaC depth: AWS CDK, CloudFormation, Terraform
Open source contributions or public writing on applied AI
What We Offer:
Full time
On site visits to client’s facilities and our office in NYC once a week
Unlimited Vacation policy
Generous health, vision, and dental insurance
401(k) matching plan
Base salary $180k to $200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data
No Visa sponsorship
We’re real:
A person reads your application. We filter out AI generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team
We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates
You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We’d be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Cofounder & CEO
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE:
As a Head of Workplace & Facilities based in London, you will be responsible for ensuring our teams operate in environments that are not only functional and safe—but scalable, adaptable, and built for the pace of high-growth product development. From brownfield build-outs to continuous upgrades, you will translate company-wide requirements into fit-for-purpose, high-performance facilities.
You will own the planning, delivery, and management of all physical environments that enable engineering and company operations—from collaborative workspaces and lab floors to test zones and logistics areas. You will lead brownfield and retrofit programmes across our sites, ensuring they meet the exacting needs of modern robotics engineering
This is a highly cross-functional, technically grounded leadership role. You’ll partner with hardware, software, and operations teams to turn functional requirements into physical reality—ensuring that space never becomes a blocker to speed, safety, or innovation.
This role also includes accountability for general office management, including oversight of our workplace operations team and front-of-house function. You’ll ensure the daily experience in each site reflects our culture and values—providing a seamless, well-run environment for employees, visitors, and partners.
WHAT YOU'LL DO:
Facility Strategy & Planning
- Define and lead the physical environment strategy across lab, workspace, test, integration, prototype manufacturing, and office areas
- Translate functional and technical requirements from all parts of the business into clear, scalable space plans
- Lead site assessments, feasibility studies, and future planning across global locations
- Develop and maintain design standards for our labs and shared workspaces
Programme Delivery (Brownfield & Fit-Out)
- Own the full lifecycle of facility programmes: scoping, budgeting, planning, contractor management, delivery, and commissioning
- Oversee brownfield upgrades to enable evolving R&D, prototype manufacturing, and testing needs
- Manage external architects, engineers, contractors, and consultants
- Coordinate delivery timelines with product, hiring, and operational roadmaps
Prototype Manufacturing & Lab Readiness
- Ensure infrastructure supports mechatronics-heavy workflows including actuator assembly, sub-system integration, electronics rework, and test rig operation
- Define layouts and utility requirements (power, ESD, ventilation, compressed air, equipment mounting, etc.) for in-house prototyping and low-volume builds
- Establish protocols for safe operation, material flow, and flexible reconfiguration of physical spaces
Office Operations & Workplace Experience
- Lead general office and workplace management across all global sites
- Oversee a dedicated office and reception team, ensuring smooth daily operations, visitor experience, and front-of-house service
- Maintain a welcoming, professional, and functional workplace aligned with our culture and operational rhythm
- Partner with People and IT to ensure workspaces support hybrid collaboration, new joiner onboarding, and employee well-being
Facility Operations & Lifecycle Management
- Set up and oversee systems for space allocation, access control, maintenance, and infrastructure monitoring
- Lead improvements in facility uptime, utilisation, safety, and team experience
- Manage shared infrastructure including lab services, AV, security, physical IT, and environment monitoring
- Maintain compliance with local codes, safety regulations, and relevant R&D standards
Cross-Functional Collaboration
- Partner with stakeholders across engineering, manufacturing, people, logistics, IT, and workplace operations
- Work with executive leadership to develop long-term facilities strategy, capital planning, and space forecasting
- Represent facilities in company-wide planning processes, including headcount growth and program milestones
- Drive alignment between physical infrastructure and company objectives
WHAT WE'RE LOOKING FOR:
- 10+ years of experience in facilities, technical operations, or capital project delivery in R&D or advanced manufacturing environments
- Proven track record managing brownfield retrofits and complex fit-out programmes
- Strong technical understanding of infrastructure requirements for labs, prototype manufacturing, and mixed-use technical spaces
- Experience overseeing general office operations, reception, and workplace experience functions
- Fluency across building systems (power, HVAC, ventilation, ESD, security, etc.) and health & safety best practices
- Highly organised, delivery-focused, and skilled in leading cross-functional capital programmes from start to finish
Nice to have
- Experience in robotics, aerospace, automation, or electromechanical product development
- Familiarity with ISO/cleanroom environments, build/test zones, or controlled lab standards
- Track record building or scaling physical infrastructure in high-growth organisations
- Experience with real estate strategy, landlord/tenant negotiations, or hybrid campus models
WHAT WE OFFER:
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: New York City Metropolitan Area; New Jersey; New York; Manhattan, New York; Massachusetts; Connecticut; Brooklyn, New York
Workplace: remote
About us
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What we offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
*No Visa sponsorship
We’re real
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
Location: Stockholm, Sweden
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, diligent HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!
The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our North people team plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Stockholm.
As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in Sweden, Norway and Iceland. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices. This role will report to the HR Manager, based in Sweden.
What you’ll be doing
Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Sweden and the North Region countries with their nuanced HR needs.
Comfortable with handling union consultations, and building relationships with union stakeholders
Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday and Jira, ensuring high data accuracy, integrity and functionality.
Complex issue resolution: Collaborate closely with global Functional People Partners to tackle and resolve high risk HR challenges.
Support end-to-end employee life cycle processes: Answer HR queries, create employment contracts for non-volume hires, handle data changes and input in Workday.
You will be acting as the HR contact person for external payroll, and play an active role in monthly payroll-related tasks and management.
HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
Our humble expectations
Communication skills: Fluent in Swedish, and fluent English abilities, both verbal and written.
Labor law interpretation and working experience: Background in supporting team leads with labor law related issues. In particular, Swedish labour law background is a must.
Background: People/HR Operations experience ideally in a multi-country, global environment
Payroll expertise: Background with payroll process development from HR perspective, coordinating payroll input, and cooperation with an outsourced payroll provider
Problem-solving: A proactive approach to overcoming challenges.
Independence and collaboration: Exceptional at working both autonomously and as part of a team.
Process and service mindset: Values efficient processes, great service and continuous learning.
What’s in it for you
Competitive compensation and benefits.
Continuous learning: Significant growth in a fast-scaling global tech firm.
Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.
Awesome team and colleagues. You will be a part of our People team in Wolt HQ as well as the Region North People team.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio's next Legal Services Manager.
About the job
We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team. In this role, you will be responsible for reviewing and vetting high-volume, repeatable work across multiple facets of the Legal Team and serving as the initial legal point of contact. You will also support ad-hoc operational activities to make the Legal Team more efficient.
Responsibilities
In this role, you’ll be responsible for the following:
Legal Support Requests & Commercial Contracts
Serve as a first point of contact for GTM and Telecom Carrier Relations colleagues and provide education and process guidance on commercial contracts and other legal inquiries
Review, vet, and provide timely responses to a high volume of incoming legal requests, including general legal questions, agreement negotiation requests, and other legal support needs, while ensuring adherence to internal processes and policies
Independently review and negotiate NDAs, SOWs, assignment and assumption agreements, transition services agreements, service orders, and other miscellaneous legal documents on Twilio's template and counterparty's template
Legal Processes & Operations
Support law firm eBilling matter creation and configuration, and resolve escalations related to law firm invoices
Be an operational expert on all processes that touch the Center of Excellence (e.g., Twilio's GTM-facing and telecom carrier-facing contracting processes, law firm billing-related processes)
Contribute your knowledge and learnings from novel situations to the Center of Excellence Playbook
Support a range of ad-hoc operational projects and high-volume tasks across multiple legal functions
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
A bachelor’s degree
5+ years of experience as a Legal Operations Analyst/Manager, Contracts Administrator/Manager, or Paralegal
Strong working knowledge of commercial contracts and commercial contracting principles, including experience independently drafting and negotiating NDAs, SOWs, assignment and assumption agreements, transitions services agreements, and service orders
Experience using commercial contracting tools, including Salesforce, Conga, Microsoft Office Suite, Google Suite, Airtable, DocuSign, and Adobe Acrobat Pro
Experience using AI, with a working understanding of how common LLMs (e.g., ChatGPT, Gemini, Claude) function and can be leveraged to make day-to-day legal work more efficient
Outstanding communication skills, both written and verbal, and strong attention to detail with a customer-first attitude
Be a process-minded and oriented professional
Ability to work in a fast-paced and ever-changing environment with minimal supervision
Desired
Experience supporting a sales organization at a high growth technology company
Experience creating and managing process documentation and policies
Experience handling high-volume, repeatable tasks across different legal functions (e.g., commercial, law enforcement response, litigation)
Exposure to law firm billing, including using eBilling software (e.g., Brightflag, Onit, Legal Tracker)
Good sense of humor, disdain for drama, interest for learning new things, and desire to get things done
Location
This role will be remote and based in the UK.
Travel
We prioritize connection and opportunities to learn from each other. While this role is remote, you may be required to travel occasionally for team offsites, All Hands, and other gatherings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Equal opportunity employer
Twilio is proud to be an equal opportunity employer.
Twilio is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; EMEA - Remote, United States - Remote
Greenwich, Connecticut, United States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free