Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius Token Factory is looking for scientists who can turn frontier LLM and VLM inference bottlenecks into research questions, conduct rigorous experiments, and translate their findings into production capabilities. You will own focused research and optimization projects, write strong code, and produce prototypes, publications, and technical artifacts that engineers can build on.
Your research will span quantization, distillation, speculative decoding, KV-cache optimization, and model/runtime co-optimization, alongside inference engines and distributed inference architectures. You will investigate how these approaches interact, evaluate their trade-offs across model quality, latency, throughput, memory footprint, and cost per token, and work with engineering teams to bring promising results into production.
Your responsibilities
Lead research projects in efficient LLM and VLM inference, from hypotheses and experiments through ablations, prototypes, and production handoff.
Develop and evaluate methods spanning quantization, quantization-aware training (QAT), distillation, speculative decoding, KV-cache reuse, KV-cache compression, long-context inference, MoE routing, and model/runtime co-optimization.
Build prototypes using PyTorch, Triton, CUDA-adjacent tooling, or inference-serving frameworks, and collaborate with MLEs and platform engineers to turn them into production components.
Research LLM request routing and scheduling strategies, including cache-aware load balancing and prefill–decode disaggregation (PDD). Evaluate how queueing, KV-cache transfer, worker placement, and prefill/decode capacity allocation affect latency, throughput, and serving cost.
Investigate multi-node inference for dense and mixture-of-experts models, including wide expert parallelism (WideEP). Study expert placement, load imbalance, and computation/communication trade-offs, and use the findings to guide model and system architecture choices.
Develop rigorous evaluations covering quality, latency, throughput, numerical stability, memory footprint, tail latency, and cost per token. Compare serving architectures under consistent workload conditions and GPU budgets.
Work with MLE, GPU kernel, backend infrastructure, product, and customer teams to select research priorities with measurable production impact.
Share results through internal reports, technical blogs, papers, and open-source artifacts, and mentor engineers and scientists on experimental design, scientific rigor, and model/system trade-offs.
Must-haves
A PhD in computer science, machine learning, ML systems, computer systems, computer architecture, electrical engineering, applied mathematics, or a closely related discipline.
A strong publication record or equivalent research artifacts in ML, ML systems, efficient inference, model compression, quantization, distillation, serving systems, or related areas.
Strong Python and PyTorch implementation skills, with the ability to turn ideas into experiments and working prototypes.
Deep knowledge of LLMs, VLMs, transformer inference, decoding algorithms, model compression, quantization, and production-serving trade-offs.
Strong experimental design skills covering ablations, baselines, metrics, statistical reasoning, and failure analysis.
Excellent written and verbal communication.
Nice-to-haves
First-author publications at venues such as NeurIPS, ICML, ICLR, MLSys, ACL, EMNLP, ASPLOS, OSDI, SOSP, ISCA, or HPCA.
Experience deploying ML models or inference optimizations in production.
Experience with vLLM, SGLang, TensorRT-LLM, NVIDIA Dynamo, FlashAttention, FlashInfer, Triton, CUDA, or PyTorch internals.
Experience applying post-training, SFT, DPO, RLHF, RLAIF, preference optimization, or synthetic data generation to inference quality or efficiency.
Open-source research artifacts, widely used benchmarks, technical blogs, or invited talks demonstrating contributions to efficient AI systems.
Research or implementation experience in one or more areas of distributed inference system architecture, such as LLM request routing, PDD, multi-node serving, or MoE expert parallelism, including WideEP.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius Token Factory is looking for scientists who can turn frontier LLM and VLM inference bottlenecks into research questions, conduct rigorous experiments, and translate their findings into production capabilities. You will own focused research and optimization projects, write strong code, and produce prototypes, publications, and technical artifacts that engineers can build on.
Your research will span quantization, distillation, speculative decoding, KV-cache optimization, and model/runtime co-optimization, alongside inference engines and distributed inference architectures. You will investigate how these approaches interact, evaluate their trade-offs across model quality, latency, throughput, memory footprint, and cost per token, and work with engineering teams to bring promising results into production.
Your responsibilities
Lead research projects in efficient LLM and VLM inference, from hypotheses and experiments through ablations, prototypes, and production handoff.
Develop and evaluate methods spanning quantization, quantization-aware training (QAT), distillation, speculative decoding, KV-cache reuse, KV-cache compression, long-context inference, MoE routing, and model/runtime co-optimization.
Build prototypes using PyTorch, Triton, CUDA-adjacent tooling, or inference-serving frameworks, and collaborate with MLEs and platform engineers to turn them into production components.
Research LLM request routing and scheduling strategies, including cache-aware load balancing and prefill–decode disaggregation (PDD). Evaluate how queueing, KV-cache transfer, worker placement, and prefill/decode capacity allocation affect latency, throughput, and serving cost.
Investigate multi-node inference for dense and mixture-of-experts models, including wide expert parallelism (WideEP). Study expert placement, load imbalance, and computation/communication trade-offs, and use the findings to guide model and system architecture choices.
Develop rigorous evaluations covering quality, latency, throughput, numerical stability, memory footprint, tail latency, and cost per token. Compare serving architectures under consistent workload conditions and GPU budgets.
Work with MLE, GPU kernel, backend infrastructure, product, and customer teams to select research priorities with measurable production impact.
Share results through internal reports, technical blogs, papers, and open-source artifacts, and mentor engineers and scientists on experimental design, scientific rigor, and model/system trade-offs.
Must-haves
A PhD in computer science, machine learning, ML systems, computer systems, computer architecture, electrical engineering, applied mathematics, or a closely related discipline.
A strong publication record or equivalent research artifacts in ML, ML systems, efficient inference, model compression, quantization, distillation, serving systems, or related areas.
Strong Python and PyTorch implementation skills, with the ability to turn ideas into experiments and working prototypes.
Deep knowledge of LLMs, VLMs, transformer inference, decoding algorithms, model compression, quantization, and production-serving trade-offs.
Strong experimental design skills covering ablations, baselines, metrics, statistical reasoning, and failure analysis.
Excellent written and verbal communication.
Nice-to-haves
First-author publications at venues such as NeurIPS, ICML, ICLR, MLSys, ACL, EMNLP, ASPLOS, OSDI, SOSP, ISCA, or HPCA.
Experience deploying ML models or inference optimizations in production.
Experience with vLLM, SGLang, TensorRT-LLM, NVIDIA Dynamo, FlashAttention, FlashInfer, Triton, CUDA, or PyTorch internals.
Experience applying post-training, SFT, DPO, RLHF, RLAIF, preference optimization, or synthetic data generation to inference quality or efficiency.
Open-source research artifacts, widely used benchmarks, technical blogs, or invited talks demonstrating contributions to efficient AI systems.
Research or implementation experience in one or more areas of distributed inference system architecture, such as LLM request routing, PDD, multi-node serving, or MoE expert parallelism, including WideEP.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are building a high-performance AI inference platform for developer-native teams running latency- and cost-sensitive workloads at scale.
In AI infrastructure, PoC success does not guarantee production success. This role ensures that what we commit to is scalable, efficient, and aligned with platform strategy.
We are looking for a
Senior
Sales Engineer
to become a foundational technical partner to our customers and a force multiplier for Sales and Engineering. You will shape complex AI workloads from first discovery through production feasibility validation, ensuring technical rigor, economic viability, and scalable architecture decisions.
You will operate at the intersection of customer ambition, engineering reality, and commercial growth, influencing:
Revenue quality
Engineering focus
Product evolution
Customer trust at scale
You’re welcome to work remotely
from
Europe.
Your responsibilities will include:
Strategic Technical Discovery
Lead deep technical discovery with engineering teams and technical founders
Understand model requirements, traffic expectations, latency constraints, GPU economics, and system dependencies
Translate customer ambition into production-feasible architectures
Identify hidden technical risks early
Commercial Acceleration
Partner tightly with Sales on strategic deals
Influence deal strategy through architectural clarity
Prevent misaligned commitments before engineering allocation
Increase PoC-to-production conversion by ensuring technical realism
PoC Architecture & Validation
Define measurable success criteria (latency, TTFT, throughput, cost envelope)
Classify workload complexity and required optimization depth
Align appropriate resources (ML Solution Architects, engineering, GPU capacity, etc.)
Drive structured Go / No-Go decisions
Prevent uncontrolled customization or hidden R&D
Pattern Recognition & Platform Leverage
Identify recurring configuration patterns across customers
Quantify demand for advanced optimizations (quantization, speculative decoding, etc.)
Surface structured insights to Product and Engineering
Help evolve platform capabilities based on real workload data
We expect you to have:
Deep understanding of AI inference systems and GPU-backed infrastructure
Experience with LLM workloads and performance-sensitive environments
Experience with inference frameworks and libraries (e.g., vLLM, SGLang, TensorRT-LLM).
Ability to reason about latency, throughput, cost, and architecture tradeoffs
Strong customer presence with engineering-first organizations
Comfort challenging assumptions and pushing back constructively
Commercial awareness – you understand that engineering time is a strategic resource
Preferred technical stack
:
Programming Languages– Python
Frameworks and Libraries– vLLM, SGLang, TensorRT-LLM, OpenAI/Anthropic SDKs
Frameworks for Agentic Pipelines : Langchain / Langsmith / smolagents / equivalent
API and Web Frameworks– FastAPI, Flask
MLOps and DevOps tools– Kubernetes (K8s), Docker, Git
Cloud Platforms– AWS (SageMaker, Bedrock), GCP (Vertex AI), Azure (Azure ML)
What success looks like
:
Strategic deals are technically sound before engineering engagement
PoCs are clearly scoped and economically justified
Engineering capacity is allocated predictably
Conversion to production improves
Customers view you as a trusted architectural advisor
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As a member of our AI research team, you will drive innovation in model compression and efficient deployment for advanced multimodal AI systems, including large language models (LLMs) and vision-language models (VLMs). Your work will focus on reducing model footprint and computational cost while preserving accuracy, enabling high-performance AI to run efficiently across resource-constrained edge devices. You will apply and advance compression techniques such as quantization, knowledge distillation, and pruning to streamline complex multimodal architectures that integrate text, images, and audio.
We expect you to have deep expertise in model compression methods and a strong background in multimodal model architectures. You will adopt a hands-on, research-driven approach to develop, test, and implement novel compression strategies that balance model size, latency, throughput, and accuracy. Your responsibilities include building robust compression pipelines, establishing performance and fidelity metrics, and addressing bottlenecks in production inference. The ultimate goal is to deliver scalable, low-memory, low-latency AI systems on edge devices (i.e., smartphones) that maintain high fidelity and tangible real-world value.
Responsibilities
Apply low-bit quantization to reduce model size and inference latency for generative AI models (LLMs, VLMs, multimodal) while maintaining accuracy and output quality.
Leverage knowledge distillation to transfer capabilities from larger teacher models to smaller student models, enabling efficient multimodal reasoning across text, image, and audio inputs.
Implement pruning techniques to remove redundant parameters and attention heads, reducing computational overhead without sacrificing task performance.
Analyze trade-offs between model efficiency (size, latency, memory) and accuracy across quantization, distillation, and pruning methods; propose improvements based on empirical findings.
Research and apply mixed-precision quantization and other advanced compression strategies (e.g., adaptive pruning schedules, distillation with intermediate feature matching) to optimize the accuracy–performance balance.
Stay current with the latest research in model compression, including emerging techniques for multimodal and generative architectures.
Document methodologies, experiments, and results clearly to support reproducibility, internal collaboration, and stakeholder communication.
Author technical papers and publish findings in top-tier conferences (e.g., NeurIPS, ICML, ICLR, CVPR, ACL, AAAI) to advance the field of model compression for multimodal AI.
List the qualifications, certifications, and experience needed for the role. You can split this into mandatory and preferred sections if needed.
A degree in Computer Science or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences).
Experience with PyTorch deep learning frameworks or equivalent frameworks
Hands-on experience with model quantization including both Quantization-Aware Training (QAT) and Post-Training Quantization (PTQ).
Research and hands-on experience with knowledge distillation for compressing large models into smaller, efficient ones.
Research and hands-on experience with model pruning for compressing large models into smaller, efficient ones.
Solid understanding of neural network architectures and training processes – Including transformers (e.g., LLMs, VLMs), backpropagation, optimization, and fine-tuning techniques.
Familiarity with C++ is a plus (especially for implementing low-level quantization kernels or inference optimizations).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced Threat Hunting Team Lead to join the Cyber Security organization, reporting to the Head of Proactive Security under the CISO.
This role is responsible for leading the organization's proactive threat hunting program across Nebius's corporate IT environment, cloud platforms, and data center infrastructure. You will lead a team of threat hunters focused on identifying advanced threats, uncovering adversary activity before it becomes an incident, and continuously improving the organization's detection capabilities.
The ideal candidate combines strong technical expertise with an attacker mindset and a passion for proactive defense. You will work closely with SOC, Incident Response, Threat Intelligence, Detection Engineering, and Security Engineering teams to identify emerging threats, develop hunting methodologies, and strengthen Nebius's overall cyber resilience.
Your responsibilities will include:
Lead and manage the Threat Hunting team, including mentoring, prioritization, and professional development.
Define and execute the organization's proactive threat hunting strategy across corporate IT, cloud environments, and data center infrastructure.
Lead hypothesis-driven threat hunting activities to identify advanced threats, persistence mechanisms, and malicious activity not detected by existing security controls.
Develop and continuously improve threat hunting methodologies, playbooks, and operational procedures.
Leverage threat intelligence, adversary TTPs, and MITRE ATT&CK to drive hunting campaigns and prioritize hunting efforts.
Hunt across endpoint, identity, network, cloud, and application telemetry to identify suspicious behavior and indicators of compromise.
Collaborate with SOC and Incident Response teams to validate findings, support investigations, and improve incident response capabilities.
Partner with Detection Engineering to convert successful hunts into automated detections and improve security monitoring coverage.
Work closely with Security Engineering and Infrastructure teams to identify security gaps and recommend improvements.
Produce technical reports, executive summaries, and threat assessments for leadership and key stakeholders.
Define KPIs and measure the effectiveness and maturity of the organization's threat hunting program.
Stay current on emerging threat actors, attack techniques, AI-driven threats, and industry best practices, incorporating new knowledge into hunting operations.
We expect you to have:
6+ years of experience in cyber security, with a strong focus on threat hunting, incident response, detection engineering, or SOC operations.
2+ years of experience leading technical security teams.
Strong understanding of attacker methodologies, post-exploitation techniques, and modern cyber threats.
Hands-on experience conducting hypothesis-driven threat hunting across endpoint, network, identity, and cloud environments.
Deep knowledge of MITRE ATT&CK and adversary tactics, techniques, and procedures (TTPs).
Experience working with EDR/XDR, SIEM, cloud security platforms, and threat intelligence sources.
Experience investigating advanced persistent threats (APTs), ransomware, insider threats, and cloud-based attacks.
Strong scripting or query skills (e.g., KQL, SPL, SQL, Python, PowerShell) for threat hunting and analysis.
Strong analytical, investigative, and problem-solving skills.
Excellent written and verbal communication skills in Hebrew and English.
It will be an added bonus if you have:
Experience hunting across AWS, GCP, or Azure cloud environments.
Familiarity with large-scale enterprise, cloud-native, or AI infrastructure environments.
Experience developing detection rules and behavioral analytics.
Knowledge of malware analysis, digital forensics, or reverse engineering concepts.
Experience with threat intelligence platforms and threat hunting frameworks.
Relevant certifications such as GCFA, GCTI, GREM, GCIA, CISSP, or equivalent.
BSc in Computer Science, Information Security, or a related field.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced Fraud Team Lead to join the Cyber Security organization, reporting to the Head of Detection & Response under the CISO.
This role is responsible for leading the organization's Fraud & Insider Threat function, protecting Nebius, its employees, executives, customers, and brand from fraud-driven attacks and insider risks.
You will lead a team responsible for identifying, investigating, and responding to fraud campaigns targeting the organization, including Business Email Compromise (BEC), executive impersonation, phishing, social media fraud, account takeovers, financial fraud, and insider threats. The role requires close collaboration with SOC, Threat Intelligence, IT, HR, Legal, Communications, and business stakeholders to proactively reduce fraud risk and strengthen organizational resilience.
Your responsibilities will include:
Lead and manage the Fraud & Insider Threat team, including mentoring, prioritization, and professional development.
Define and execute the organization's fraud prevention and insider threat strategy, processes, and operational playbooks.
Oversee investigations involving Business Email Compromise (BEC), executive impersonation, phishing campaigns, social engineering, financial fraud, and insider threat activities.
Lead monitoring and response efforts for fraud targeting executives, employees, customers, and the Nebius brand.
Investigate fraudulent domains, social media impersonation, fake websites, fraudulent mobile applications, and other brand abuse activities.
Coordinate takedown efforts with external providers, registrars, social media platforms, and law enforcement when required.
Develop fraud detection capabilities by leveraging threat intelligence, telemetry, and fraud monitoring tools.
Collaborate with SOC and Threat Intelligence teams to identify emerging fraud campaigns and evolving attacker techniques.
Partner with HR, Legal, Finance, Communications, and IT teams to investigate insider threats and fraud incidents while ensuring appropriate handling and confidentiality.
Produce intelligence reports, risk assessments, and executive briefings on fraud trends, insider threats, and organizational exposure.
Define KPIs and continuously improve fraud detection, investigation, and response processes.
Drive awareness programs to educate employees and executives on phishing, social engineering, executive fraud, and insider threat risks.
We expect you to have:
5+ years of experience in cyber security, fraud investigations, digital investigations, cyber intelligence, or incident response.
2+ years of experience leading technical or investigative teams.
Strong understanding of Business Email Compromise (BEC), phishing, executive impersonation, social engineering, and financial fraud techniques.
Experience investigating cyber-enabled fraud, insider threats, and digital abuse incidents.
Familiarity with email security, identity systems, and enterprise collaboration platforms.
Experience working with threat intelligence, OSINT, and digital investigation tools.
Strong analytical, investigative, and problem-solving skills.
Experience working cross-functionally with Security, HR, Legal, Finance, IT, and executive leadership.
Excellent written and verbal communication skills in Hebrew and English.
It will be an added bonus if you have:
Experience with brand protection, digital risk protection (DRP), or external attack surface monitoring platforms.
Familiarity with dark web monitoring, OSINT investigations, and threat intelligence platforms.
Experience working with law enforcement or external fraud investigation organizations.
Knowledge of insider threat methodologies and user behavior analytics (UBA/UEBA).
Experience in SaaS, cloud-native, or enterprise environments.
Relevant certifications such as CFE (Certified Fraud Examiner), GCFA, GCTI, CISSP, or equivalent.
BSc in Computer Science, Information Security, Criminology, Intelligence, or a related field.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from the
United States
.
Your responsibilities will include:
Own the production journey
Lead the transition from PoC to production
Ensure customer workloads are deployed, stable, and scalable
Drive time-to-production and time-to-value
Ensure technical success in production
Understand customer architectures and use cases
Monitor and improve:
- performance (latency, throughput)
- cost efficiency
- reliability
Identify and resolve bottlenecks proactively
Act as a trusted technical partner
Work directly with customer engineering teams
Provide guidance on best practices and optimisation
Translate technical challenges into actionable solutions
Manage risks and incidents
Act as a primary technical contact for production issues
Coordinate with internal teams to resolve incidents
Communicate clearly during high-pressure situations
Drive continuous improvement
Identify opportunities to optimise and expand usage
Provide structured feedback to Product and Infrastructure teams
Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.) is a strong plus
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-DN1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$209,800
—
$262,200 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
SpaceX is seeking highly motivated full life cycle recruiters to support Starlink manufacturing by driving high volume recruiting for complex manufacturing operations.
Задачи:
— Сourcing, screening, interviewing, and onboarding top talent candidates to fill mission critical positions.
— Represent the company professionally and enthusiastically as candidates' first point of contact.
— Collaborate in teams while showing initiative and autonomy to complete tasks.
— Review internal and external applications, conduct passive candidate searches, interview candidates.
— Act as a consultative recruiting partner to clients.
— Understand role requirements and organizational fit.
— Develop and execute strategies to maintain a strong pipeline of passive talent.
— Maintain strong relationships with clients and candidates through clear communication.
— Find creative ways to engage candidates during initial outreach.
— Manage a high volume of clients and requisitions.
Требования:
— Bachelor’s degree and 1+ years recruiting experience; or associate degree and 2+ years; or 3+ years professional recruiting experience without degree.
— Preferred: 2+ years high-volume recruiting, ideally in manufacturing.
— Experience with in-house recruiting.
— Experience recruiting skilled trades (technicians, electricians, facilities).
— Strong tenure with demonstrated recruiting success.
— Full life cycle recruiting experience.
— Comfort reviewing and reporting recruiting data.
— Ability to distinguish top talent.
— Expertise in non-standard recruiting methods (cold calling, networking events, targeted sourcing campaigns).
— Comfortable interfacing with hiring managers including director and VP level.
— Ability to build strong relationships with hiring managers and candidates.
— Ability to present candidates accurately without overselling.
— Ability to multitask and work with little direction while being a team member.
— Available to work extended hours and weekends as needed.
— Must be onsite full-time in Bastrop, TX; no hybrid or remote work.
— ITAR compliance: must be U.S. citizen, lawful permanent resident, refugee, asylee, or eligible for required authorizations.
Условия:
— On-site work in Bastrop, TX (Austin area).
— Extended hours and weekends as needed.
SpaceX is an Equal Opportunity Employer and employment is based on merit without discrimination. Applicants requiring accommodation can contact EEOCompliance@spacex.com.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans to provide comprehensive women's and family health programs. The Client Success Manager will own relationships with employer accounts introduced through Maven’s channel partnerships, driving enrollment, engagement, and taking accountability for net revenue retention, renewal health, and expansion readiness. Responsibilities include supporting client success and satisfaction, collaborating with channel/payer partner client executives, building and maintaining account plans, monitoring client health, identifying growth opportunities, partnering with Sales and Renewals teams, supporting enrollment initiatives, participating in business reviews, consulting clients on program optimization, maintaining strong client relationships, collaborating with cross-functional teams, managing client inquiries and escalations, sharing client insights internally, and recommending workflow improvements.
Requirements:
— 5+ years experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies.
— Experience with enterprise employer clients through channel/payer partners (5,000+ employees) preferred.
— Proven ability to support and execute marketing or engagement strategies.
— Passion for healthcare and organizational change.
— Ability to collaborate with internal teams and contribute to product/process improvements.
— History of client retention, renewal management, and account growth.
— Ability to build relationships with multiple stakeholders (HR, Benefits, Finance).
— Experience partnering with Sales or Renewals teams.
— Strong interpersonal, verbal, written, and presentation skills.
— Ability to manage multiple tasks and meet deadlines.
— Analytical skills and strategic thinking.
— Experience supporting full customer success lifecycle post-sales.
— Adaptability to evolving environments.
— Willingness to travel occasionally (up to 20%) and participate in NYC office when needed.
Helpful but not required:
— Experience in digital health, wellness, or family health.
— Experience managing high volume of clients.
— Experience supporting health benefit programs.
— Experience with Salesforce, Gainsight, Looker, Microsoft Office.
Conditions:
— Full-time position.
— Hybrid work model primarily in New York Metropolitan area, San Francisco/Bay Area, and Seattle.
— Remote work possible in US hub cities with local Work Together Days.
— Active US work authorization required.
Salary range $106,000 - $120,000 per year plus equity and benefits.
Benefits include health, dental, insurance plans, parental leave, wellness partnerships, professional development stipend, 401K matching, and more for US-based full-time employees.
Maven Clinic is an equal opportunity employer committed to diversity and inclusion.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
As Senior Commercial Manager, Data Centers, you will drive the commercial activities that support Nebius's data center expansion and operations across the United States.You will be the primary point of coordination between our data center providers and internal Infrastructure, Legal, Finance, Treasury, and Procurement teams. Your scope will include provider funding requests, contractual commitments, change orders, prepayments, and commercial issues affecting delivery. We are looking for someone who takes ownership from the initial request through final execution: clarifying requirements, resolving open questions, securing approvals, coordinating signatures and payments, and confirming that commitments are fulfilled. You will need to work independently, manage competing priorities, and bring structure to complex situations.
This remote position will require travel between Data Centers.
Your responsibilities will include:
Provider commercial management
Own the coordination of commercial matters with colocation providers, data center developers, and power infrastructure partners.
Review provider requests for completeness, supporting documentation, contractual basis, and alignment with agreed scope and milestones.
Coordinate negotiations on change orders, payment schedules, and other commercial arrangements with the relevant business owners and Legal.
Track provider obligations and follow through on unresolved commitments, discrepancies, and disputes.
Funding and Payment Coordination
Drive funding requests, milestone payments, deposits, and prepayments through internal review and approval.
Maintain a consolidated view of requested, approved, committed, and paid amounts across projects.
Reconcile revised requests, funding reallocations, and previously paid amounts with Finance and providers.
Coordinate with Legal and Finance on loan arrangements, escrow releases, guarantees, and other funding structures when required.
Ensure documentation, signatures, and authorized approvals are completed before Treasury releases funds, and confirm payment receipt and allocation with providers.
Cross- Functional Execution
Establish clear owners, deadlines, and next steps across Infrastructure, Legal, Finance, Treasury, and Procurement.
Lead focused reviews to resolve open issues and secure decisions.
Prepare concise recommendations explaining the request, available options, financial implications, and delivery impact.
Escalate unresolved issues early and drive them through to closure.
Delivery Alignment and Reporting
Work with construction, power, and operations teams to connect commercial decisions to project schedules and capacity availability.
Identify funding or contractual dependencies that could delay procurement, construction, commissioning, or handover.
Provide leadership with clear reporting on outstanding commitments, upcoming payments, and decisions required.
Build repeatable processes for provider requests, approvals, documentation, and reporting as the portfolio grows.
What we expect you to have:
7+ years of relevant experience in commercial management, infrastructure business operations, project controls, or capital project delivery.
Experience managing commercial activities involving data centers, energy, construction, real estate development, or other capital-intensive infrastructure.
A demonstrated ability to drive work across Legal, Finance, and operational teams without direct reporting authority.
Strong understanding of contract administration, change orders, payment milestones, budgets, and financial commitments.
Confidence reviewing financial information, identifying inconsistencies, and challenging incomplete or unsupported requests.
Strong negotiation, stakeholder management, and written communication skills.
The ability to manage several complex matters simultaneously while maintaining accuracy and clear priorities.
A bachelor's degree in Business, Finance, Engineering, Construction Management, or a related discipline, or equivalent practical experience.
It would be an an added bonus if you have:
Experience working with hyperscale or AI data center providers.
Familiarity with colocation agreements, utility contracts, escrow arrangements, and infrastructure financing.
Experience establishing commercial processes in a rapidly growing organization.
An understanding of data center construction, power availability, commissioning, and operational handover.
Key employee benefits:
Health insurance:
100% company-paid medical, dental and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave
: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance:
Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries ranging from $115K to $225K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$115,000
—
$225,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design.
This is a remote role based in EST.
The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience.
Tasks:
— Lead and develop a team of Renewal Managers with coaching and commercial guidance.
— Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution.
— Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes.
— Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges.
— Ensure early renewal engagement with customer context, risk signals, and relationship insights.
— Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution.
— Collaborate with Sales and Account Management to identify expansion opportunities.
— Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting.
— Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches.
— Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences.
— Manage metrics and KPIs measuring renewal effectiveness.
— Recruit, onboard, develop, and retain commercial talent as the function scales.
Requirements:
— 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar.
— 3+ years people leadership experience with coaching and developing high-performing teams.
— Experience managing recurring revenue portfolios and meeting retention/renewal targets.
— Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion.
— Experience building and managing renewal forecasts with operational rigor.
— Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections.
— Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection.
— Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes.
— Strong analytical skills to identify trends, diagnose performance, and determine interventions.
— Track record improving workflows, standardization, automation, or systems to increase efficiency.
— Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives.
— Excellent communication skills for detailed commercial and senior executive discussions.
Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data.
Target Annual Compensation: $150-170K OTE (70/30 split).
Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.
Role Summary:
The Academic Dean leads the instructional team and is the school's authority on academic standards at MiaPrep Online Academy of Ohio (MOAO), including student conduct, attendance compliance, and academic integrity. This person is the primary leader for teacher supervision and development, oversees academic data and testing coordination, and works closely with the Student Support team (counselors and advisors), who lead student interventions and support. As a member of the MOAO leadership team, the Academic Dean contributes to schoolwide strategy and helps keep instruction, student culture, and compliance with Ohio requirements working together. The role calls for someone who can coach teachers with warmth and rigor, handle sensitive student and family situations with sound judgment, and use data to make decisions.
CORE RESPONSIBILITIES
Instructional Staff Management:
— Directly supervise instructional staff, holding weekly 1:1s focused on coaching, support, and goal setting.
— Lead recruiting, onboarding, and training for new teachers.
— Observe live instruction and office hours on a bi-weekly basis and provide actionable feedback.
— Monitor grading practices to ensure students receive timely, high-quality feedback.
— Complete annual and semi-annual walk-throughs and performance reviews as outlined by the ODEW and manage bi-weekly timecard approvals.
— Coordinate instructional and grading coverage for teacher absences.
— Address performance concerns through clear expectations, documentation, and, when needed, formal improvement plans in partnership with People Operations.
Student Conduct, Attendance & Academic Integrity:
— Own the school's student conduct process, from initial report through investigation, determination, and documentation, applying policy consistently and fairly and creating policy where needed.
— Oversee academic integrity cases, including investigating suspected plagiarism, AI misuse, and other violations, and ensuring consistent, well-documented outcomes.
— Own the school's truancy and attendance compliance process, including required notifications, documentation, and filings under Ohio law.
— Partner with the Student Support team, which leads outreach, intervention plans, and ongoing student support.
— Hand off cases and coordinate so that accountability and support work together.
— Serve as the escalation point for teachers and Student Support on conduct, attendance, and integrity concerns.
— Communicate with students and families about conduct and integrity decisions in a way that is clear, respectful, and focused on getting students back on track.
— Maintain accurate records and report on trends in conduct, attendance, and integrity cases to school leadership.
— Keep handbooks, policies, and procedures current in these areas.
Academic Data & Testing Coordination:
— Analyze course-, teacher-, and school-level data on performance, engagement, and attendance to identify trends, risks, and opportunities.
— Turn data into action by recommending and implementing instructional strategies, and share insights with Student Support to inform their interventions.
— Serve as the school's testing coordinator for Ohio state assessments and other required or school-administered testing, including scheduling, proctoring logistics, test security, accommodations coordination, and make-up testing.
— Partner with the appropriate teams on state data reporting, ensuring accuracy and timeliness.
— Prepare clear summaries of academic and testing data for leadership, teachers, and families.
Professional Development:
— Design and lead regular PD sessions for instructional staff, informed by teacher feedback, observation, and student data.
— Build a culture of continuous improvement, reflective practice, and growth for the instructional team.
— Collaborate with school and company leadership on schoolwide professional learning priorities.
Curriculum & Cross-Team Collaboration:
— Serve as the primary point of contact between the instructional team and the Content team on curriculum, checkpoint assignments, and MiaPrep platform issues.
— Gather teacher and student feedback and make curriculum recommendations.
— Support consistency in instructional practice and expectations across courses and departments.
— Lead regular instructional team meetings to align resources, expectations, and practices.
— Assist teachers in comparing their curriculum to the OST blueprints to identify gaps, and create a plan to fill these gaps in the short and long term.
Requirements:
— Bachelor's degree required;
— Master's degree in education, educational leadership, or a related field preferred;
— Valid Ohio teaching license and/or administrator license, or ability to obtain one, to be confirmed against current requirements;
— At least 3 years of teaching experience;
— At least 2 years of experience in a leadership role such as department chair, instructional coach, dean, or assistant principal;
— Experience in virtual school settings or teaching online;
— Experience supervising employees and conducting evaluations or performance reviews;
— Comfort working in online learning environments and with learning management and student information systems.
The Ideal Candidate Brings:
— Experience administering or coordinating standardized testing and working with student assessment data;
— Experience as a member of a founding team for a new school.
Compensation & Benefits:
— The expected starting pay range is $40.00 - $48.00 per hour.
— An Academic Dean at MiaPrep Online Academy of Ohio works an average of 40 hours per week.
— When working year-round, this can equate to an annual pay range of $83,000 - $99,800.
— Compensation is evaluated twice per year, based on performance.
— Full-time employees are eligible for health, dental, and vision insurance, including specialty care options like fertility benefits, mental health services, and chiropractic care, FSA, HSA, and more.
— All employees are eligible for a retirement plan with employer match.
— PTO is all-purpose time off, combining vacation and paid sick leave into one flexible policy.
— Eligible employees can use PTO for vacation, holidays, illness, injury, family leave, and other personal business.
— Full-time employees receive 16 hours of floating holiday PTO per quarter and accumulate additional PTO at the rate of 1 hour per every 15 hours worked, totaling approximately 200 hours per year.
— Parental leave and other perks and benefits are also available.
— Employees receive free site memberships and discounted MOHS tuition for children in their household plus two additional memberships for other children in their lives.
Application Process:
— Submit application and resume.
— Hiring process includes an assessment, two or more interviews, and a role-specific assignment.
— The employer is an equal-opportunity employer and E-Verify participant, welcoming candidates from all backgrounds.
— Accommodations during the application process are available upon request.
Location: Colombia
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About The Role
We’re looking for a results-driven
B2B Sales Appointment Setter
to join a growing payment technology company. You’ll be responsible for engaging business owners and decision-makers, identifying their payment-processing needs, and converting outbound conversations into
high-quality, sales-ready appointments
for our closing team.
The ideal candidate has experience selling
payment processing, merchant services, fintech, SaaS, or B2B technology solutions
and is comfortable speaking directly with business owners and senior decision-makers.
Key Responsibilities
Conduct high-volume outbound prospecting and cold calling to business owners and key decision-makers.
Generate qualified sales opportunities for payment-processing and merchant-services solutions.
Conduct effective discovery to understand a prospect’s current payment setup, business needs, challenges, and potential opportunities.
Qualify prospects based on fit, need, interest, decision-making authority, and sales potential before scheduling appointments.
Handle common objections related to pricing, existing payment providers, contracts, switching providers, and general resistance to change.
Consistently schedule qualified appointments that progress through the sales pipeline and contribute to closed revenue.
Maintain accurate records of prospect conversations, follow-ups, qualification information, and appointment outcomes in the CRM.
Consistently meet or exceed individual activity, appointment, qualification, and conversion KPIs.
Requirements
2+ years of outbound B2B sales or appointment-setting experience
, with significant cold-calling experience.
Experience selling
payment processing, merchant services, fintech, SaaS, financial services, or B2B technology
.
Experience prospecting and selling directly to business owners, executives, or other decision-makers.
Excellent spoken English and professional phone presence.
Comfortable working in a performance-driven environment with measurable KPIs.
Benefits
Remote Working for US Company
Exposure to new technology & trend
Competitive Salary in USD
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Accounting Channel is seeing exponential growth, and as an early member of the team, you'll have the opportunity to help scale the go-to-market engine and strategy that fuels a key growth driver for the company. At Ramp, we are looking for candidates with a proven track record of acquiring and building net new relationships with accounting and advisory partners, enabling and onboarding their team members, and achieving consistent quota attainment and overachievement through closing client referrals.
WHAT YOU'LL DO
- Source, qualify and conduct deep discovery with net new Accounting partners
- Sign partners and create comprehensive GTM plans
- Drive revenue for Ramp through generating client referrals from accounting firms
- Identify and build relationships with multiple stakeholders within an accounting firm
- Educate accounting firms on Ramp's offering and articulate the value props
- Hold monthly and quarterly business reviews with key accounting partners
- Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients and inform our product roadmap
- Become an expert in Ramp's product, features, and workflows
- Build new (and improve existing) workflows and sales motions to contribute to our team's continued success
WHAT YOU NEED
- 3+ years of professional experience, ideally in Partnerships, Full-Cycle Sales, or a high-volume pipeline generation role
- Comfortable running a high volume of partner meetings each week and switching between activating new partners and growing existing ones
- Strong discovery skills, with a knack for identifying pain points and consultative selling
- History as a top performer, regularly exceeding targets and quotas
- Dedication to tracking and improving performance and efficiency on a daily basis
- Strong written and verbal communication skills, with excellent listening skills
- Bias for action and strong desire to work in a fast-paced startup environment
- Strong cross-functional collaborator who can build relationships across the company
- Experience with and affinity for AI tooling that empowers your work
NICE TO HAVES
- Prior experience partnering with accounting firms in a consulting, sales, or partnerships capacity
- Background or proficiency in accounting
- Experience across both pre-sales and post-sales roles
- Entrepreneurial, founding, or early-team experience where you wore many hats
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Contract Duration:
1 year
Position Summary:
Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Specialist is responsible for contacting overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances in a timely manner. The successful candidate will have experience with building relationships with internal partners and account reconciliations. They will have strong communication skills and understand how to work effectively cross functionally with a broad group of stake holders.
To be successful, the candidate must have the ability to build relationships and be a proactive team player. A “Roll-Up-Your-Sleeves” and “Get it Done” attitude is a must. The candidate must have strong attention to detail and have previously demonstrated the ability to excel in a fast paced, high-volume, complex environment. Prior experience in finance is required, with preference given to candidates with accounts receivable experience.
Key Responsibilities:
Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing.
Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation.
Recognize billing issues through research and regular reconciliation.
Preparation of monthly account breakdowns and analysis, as required by the Manager and customers.
Compilation and provision of invoice copies, credits and unapplied payment details, as required.
Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned.
Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio.
Participate in conference calls with customers and internal partners supporting recovery of past due invoices.
Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR.
Required Experience:
Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
AI Fluency and/or use of M365 Copilot
Must possess a high level of moral judgment for handling confidential information and monetary transactions
Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
Effective attention to detail and high degree of accuracy managing reconciliations
Able to effectively communicate both verbally and in writing
Must be a team player and have the ability to effectively work within a strong cross functional environment.
Sound analytical thinking, planning, prioritizing and execution skills
Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
Working understanding with the US Health Care system - would be a benefit
#LI-TW1
#LI-Hybrid
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $30.77 per hour ($55,000 - $64,000 annual), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
This is a Director-level individual contributor role, designed for an experienced leader who drives strategic impact through deep expertise, cross-functional influence, and ownership of key initiatives rather than direct people management.
Reporting to the Senior Director of Product, the Director of Product, AI Growth grows 1Password's new business in artificial intelligence. In this role, you own driving growth for our AI opportunities by identifying which customers we target, which outcomes we win on, and proving it with design customers. You scale growth through our go-to-market organization and through partnerships with the agent ecosystem and channel partners.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Minimum of 8 years of product management experience, including experience carrying a revenue or adoption target, with a preference for experience in security products, agentic products, or developer tools.
- Experience owning the strategy for a new product area or market entry, and taking it from hypothesis to customers running in production.
- Experience working directly with enterprise customers on a technical deployment, as the person accountable for the outcome, and turning what those deployments proved into a repeatable motion a sales team can run.
- Experience building technology partnerships and integrations, including judging where a product should sit in a larger technology ecosystem and working with business development on commercial terms.
- Technical depth to hold a credible conversation with developers and security architects about how AI agents are built, deployed, and given access to systems.
- Demonstrated ability to build alignment across go-to-market and engineering teams toward a shared goal, without direct authority over either.
- Demonstrated ability to make decisions and move work forward with incomplete information in a fast-changing market.
- Takes ownership end to end, including the work that falls between teams.
- Works AI-first: uses agents in daily work, and applies their own judgement to decisions, product taste, and customer and internal relationships.
- Preferred: familiarity with agentic access products, meaning the products that give AI agents credentials and access to the systems they work in.
What you can expect:
GROWTH STRATEGY
- Own the growth thesis for 1Password's AI opportunities, covering the customer segments we target, the outcomes we deliver that we win on, and the workflows we get embedded into. Revise it as evidence arrives from customers, partners, and the market.
- Form and test hypotheses using customer feedback, product usage data, partner input, and market research gathered with the go-to-market, product, user experience, and product marketing teams.
- Lead a weekly business review that brings the voice of the customer, field feedback, and product usage telemetry into one view, so the team can refine targets, forecast the roadmap's impact on growth, and prioritize the blockers that hold adoption back.
- Identify what stops customers from adopting, and drive each blocker to a resolution with the product team that owns it.
DESIGN CUSTOMER PROGRAM
- Run the design customer program for new artificial intelligence opportunities, from selecting customers through to delivered outcomes.
- Act as the general contractor for each design customer: the single person accountable for getting that customer deployed on 1Password for their agentic access, and for delivering the security and convenience outcomes they came for. Coordinate every team the deployment touches, and build what it requires together with a forward deployed engineering team.
- Bring in solutions engineering, customer success, and product managers to help each customer reach their goal, and run feature betas with the product managers who own those features.
- Turn what the program proves into the repeatable signal the company needs to scale, meaning the customer evidence, the deployment pattern, and the measured outcomes that the go-to-market and channel teams build sales plays on.
- Improve the program each cycle so it reaches more design customers, raises delivery success rates and customer satisfaction, and shortens the time it takes the company to commercialize a new product.
PARTNERSHIPS
- Decide where 1Password should play in the customer's artificial intelligence stack to deliver the most customer value in securing agent access. Agent access can be controlled at several points in that stack, so weigh those points and choose the ones that solve the most of the customer's problem, rather than the ones we fit into most easily. Base the call on how customers run AI today and on how the industry is evolving.
- Identify and pursue the partnerships that let us play at those points and that complete an end-to-end customer outcome, meaning the outcome a customer cannot reach with 1Password alone.
- Work with partners to deliver integrations, and find the patterns that let us repeat an integration across similar partners instead of building each one from scratch.
- Work with the business development team to structure commercial relationships that grow both companies' business and deliver value to shared customers.
SCALE THROUGH THE FIELD AND THE DEVELOPER COMMUNITY
- Work with product enablement to build demos and enablement content that the field and our channel partners can use without your involvement.
- Work with developer relations to grow adoption organically among developers, through reference architectures, sample code, and open source contributions.
TRAVEL
- Travel to design customer sites, partner meetings, and industry events approximately 10 to 20% of a given year.
USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
seniorLondon, United Kingdom
УдалённоseniorRemote - Europe
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.