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Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belgium About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belarus About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Hamburg adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually. Architecting Intelligence to Optimize 200M+ Daily Decisions As the intelligence core of our engineering organization, our Data Science team doesn't just deploy models, we engineer the fundamental decision engine that powers our platform. At a scale of 770 million users and 100,000+ predictions per second, we are solving a multi-objective optimization problem that balances user incentives, advertiser ROI, and long-term platform health in real time.  Our architecture is built on a 1PB+ behavioral data lake, providing the high-fidelity input necessary to train deep learning models that predict individual user engagement with precision. We aren't just optimizing clicks, we are dynamically calculating optimal reward structures to sustain a global value exchange.  Engineered for performance, our stack leverages Tensorflow and PyTorch for model training, NVIDIA Triton to achieve sub-100ms inference. We own the full ML lifecycle from high-level research and feature engineering to deployment and A/B experimentation. Here, you will find the autonomy, the data depth, and the massive scale required to solve the most complex optimization challenges in the adtech ecosystem. The data infrastructure behind this runs at real scale: 2TB ingested in real time every day, 100+ Airflow jobs and data pipelines, and ML models handling p99 latency of 100ms across 100,000+ predictions per second. As a Data Engineer on this team – you'll be building and maintaining the infrastructure that makes them possible: the Feature Store, the data pipelines, the data quality systems, and the data architecture that data scientists depend on to move fast. Your Mission & Who We Are Looking For: - Data engineering at ML scale. You have 5+ years in data engineering on a modern stack, with proven experience handling systems that process several TB of data per day and thousands of events per second.  - Flink is your default for real-time. You have hands-on experience with Apache Flink for stateful stream processing and real-time feature computation. You'll translate Data Science requirements into high-performance streams, enable Data Scientists to contribute new features and implement features yourself when needed.. - Pipeline bottlenecks don't survive long around you. You know how to identify and eliminate inefficiencies in complex ETL jobs, whether handling high-volume batch processing or real-time streaming systems like Kafka. At adjoe, data velocity is critical: slow pipelines directly impact model freshness and prediction quality at sub-100ms inference. - You think in layers, not tables. You move beyond raw data to design robust, multi-layered data architectures using dbt, and can reason confidently about storage formats, Data Lakehouse models, and what belongs where in a 1PB+ data lake. Familiarity with Medallion Architecture is a strong plus. - The bridge between Data Science and Backend. You've worked closely with Data Scientists on online ML systems with low latency requirements, and understand what it takes to make experimental research production-ready. Strong Java required; Go or Python a plus. - Owns quality, not just delivery. You implement data validation, monitoring, and governance processes in production, because in a system where model inputs directly drive advertiser ROI, data integrity isn't optional. Experience with Airflow, Kubeflow, AWS, Terraform, and Kubernetes is a strong plus.  🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.  What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.   - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Dubai, United Arab Emirates Müller's Solutions is looking for an experienced ServiceNow Strategy Advisor to provide expert guidance on leveraging the ServiceNow platform to achieve business transformation and operational excellence. In this strategic role, you will collaborate with executive leadership and key stakeholders to develop and align ServiceNow initiatives with organizational goals and industry best practices. You will analyze current processes, identify opportunities for automation and innovation, and craft actionable roadmaps for ServiceNow adoption and optimization. Your insights will help shape the future of digital workflows, enhancing service delivery across IT and enterprise functions. Key Responsibilities: Provide strategic advice on ServiceNow platform utilization, ensuring alignment with best practices, scalability, and service optimization. Serve as a subject matter expert on ServiceNow capabilities including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM. Collaborate with the Service Delivery Manager to support delivery decisions, prioritize risks, and align business demands with platform capabilities. Engage stakeholders to translate business requirements into platform solutions, challenge feasibility when needed, and clarify deliverable functionalities. Support governance and design consistency through design reviews, maintaining module consistency, and promoting reuse of existing capabilities. Contribute to the platform roadmap by identifying enhancements, prioritizing initiatives, and recommending service delivery and user experience improvements. Act as an escalation point for complex functional or platform decisions, cross-module design issues, and delivery challenges requiring platform-level input. Requirements Requirements: 8–12+ years of experience in ServiceNow or enterprise service platform environments Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM Ability to communicate effectively with technical and business stakeholders, provide practical platform guidance, and validate requirements credibly Experience in complex, multi-module ServiceNow environments and structured delivery or governance models Knowledge of ServiceNow design patterns, best practices, workflow-driven service delivery, and platform scalability and maintainability Ability to support decision-making without taking delivery ownership and enhance delivery leadership Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Dubai, United Arab Emirates Müller’s Solutions is seeking an experienced and results-driven ServiceNow Service Delivery Manager to oversee the delivery and performance of our ServiceNow solutions. In this role, you will be responsible for managing service delivery teams, ensuring alignment with business goals, and driving continuous improvement in ServiceNow platform operations. Key Responsibilities: Take full responsibility for the overall delivery of the ServiceNow platform services, encompassing: Continuous operations and support, ensuring the platform is always available, reliable, and performing optimally to meet organizational needs. Enhancements driven by the backlog, prioritizing and implementing improvements and new features that align with business objectives and user feedback. Coordination of releases and deployments, managing schedules, resources, and communication to guarantee smooth transitions and minimal disruption. Serve as the main escalation point and decision-maker for delivery-related issues, ensuring that: Problems are resolved quickly through effective troubleshooting, root cause analysis, and engagement with relevant teams. Risks are effectively controlled by proactively identifying potential issues and implementing mitigation strategies. Delivery obligations are fulfilled in accordance with agreed timelines, quality standards, and contract requirements. Collaborate closely with stakeholders to: Comprehend and prioritize demands, balancing competing needs to deliver maximum value to the organization. Question and verify requirements when necessary, ensuring clarity, feasibility, and alignment with strategic goals. Guarantee alignment between business objectives and platform capabilities, facilitating seamless integration and optimal use of ServiceNow features. Provide strong leadership to the delivery teams, which include: Technical consultants and developers, guiding them to apply best practices, innovate, and maintain high code quality. Business analysts, supporting requirement gathering, documentation, and communication between business and technical teams. QA and support personnel, ensuring thorough testing, issue identification, and responsive support services. Lead delivery governance and uphold standards, ensuring: Consistent development practices that adhere to organizational policies and industry standards. Controlled release processes that minimize risk, ensure quality, and provide clear documentation. Alignment to platform design and reuse principles, promoting efficient, maintainable, and scalable solutions. Ensure quality and accountability across delivery, including: Reviewing progress against commitments, conducting regular status meetings and reporting to stakeholders. Monitoring delivery KPIs and SLAs, analyzing performance data to identify trends and areas for improvement. Supporting issue resolution and performance improvement initiatives to enhance service quality and customer satisfaction. Act as a trusted point of contact for stakeholders, capable of: Representing technical and functional decisions clearly and effectively, bridging communication between business and IT teams. Managing expectations and resolving conflicts diplomatically to maintain positive relationships and project momentum. Standing behind delivery teams with confidence, advocating for resources, and providing guidance to overcome challenges. Support continuous improvement of service delivery, including: Identifying inefficiencies and bottlenecks through regular process reviews and feedback collection. Driving optimisation of processes and workflows to increase efficiency, reduce costs, and improve user experience. Promoting effective use of ServiceNow capabilities by encouraging adoption of new features, best practices, and ongoing training. Requirements 7 to 10+ years of experience in Service Delivery, with extensive knowledge of ServiceNow platforms, including: In-depth understanding of various ServiceNow modules and features such as: ITSM ITOM / CMDB HRSD / enterprise services CSM Capable of: Confidently engaging with both technical teams and business stakeholders Critically evaluating requirements and assumptions when necessary Converting high-level requirements into actionable delivery strategies Demonstrated experience in managing: Multiple ServiceNow delivery streams, including operations and enhancements Backlog-driven development prioritization Cross-functional teams Strong knowledge of: Service delivery models and governance frameworks Management of SLAs and KPIs Release and change management procedures Ability to: Assertively participate in stakeholder discussions and justify delivery decisions Effectively support and represent delivery teams Maintain control in complex or high-pressure situations Preferred Qualifications: ITIL Foundation or higher certification ServiceNow Certified System Administrator or other relevant certifications Experience working with Agile methodologies and project management tools Familiarity with automation and workflow optimization within the ServiceNow platform Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Dubai, United Arab Emirates Müller's Solutions is seeking a highly skilled ServiceNow Senior Developer – IT Service Management (ITSM) to join our innovative IT team. In this role, you will be instrumental in designing, developing, and implementing robust ServiceNow ITSM solutions that improve service delivery and operational efficiency for our clients. Key Responsibilities: Design, configure, and maintain key ServiceNow ITSM modules, such as: Incident Management Problem Management Change Management Request Management Knowledge Management Provide hands-on development throughout the platform, including: Business Rules, Client Scripts, and UI Policies Flow Designer and workflow automation Form and catalog configurations SLA and approval logic implementation Manage and support day-to-day operations (BAU) by: Investigating and resolving defects (L2/L3 support) Enhancing existing ITSM processes and workflows Continuously improving service delivery logic and user experience Ensure that all solutions are developed in accordance with: Platform standards Reusable design patterns Best practices for performance and scalability Collaborate closely with the following stakeholders to convert requirements into functional, production-ready solutions: Service owners Operations teams Demand and backlog teams Support release and deployment processes by: Managing update sets Providing testing support and validation Resolving issues that arise after deployment Work alongside other module owners (such as ITOM, integrations, CSM, etc.) to maintain cross-platform consistency and ensure integration stability Requirements Requirements: Over 7 years of experience in ServiceNow development, with a strong emphasis on ITSM. Demonstrated hands-on expertise in building and supporting: o Incident, Request, Change, and Problem management workflows. o Service Catalog and request fulfillment processes. Solid technical skills in: o JavaScript and Glide API. o Flow Designer and workflow automation. o Business Rules, Client Scripts, and UI Policies. Experience operating within a live production support environment (BAU), including: o Managing enhancements, defect resolution, and operational changes. o Coordinating work within release cycles and adhering to change governance. Strong understanding of: o SLA configuration. o Approval workflows. o Fundamental ServiceNow data model concepts. Capability to independently manage delivery from requirements gathering through to deployment. Experience working in Agile or hybrid project delivery settings. Preferred / Additional Experience: Experience in large-scale ServiceNow environments involving multiple modules and high user volumes. Familiarity with: o IntegrationHub and API-based integrations. o ITOM and CMDB concepts, with cross-module understanding. ServiceNow certifications including: o CSA (mandatory or highly preferred). o CIS-ITSM (preferred). o CAD certification is an advantage. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 52500 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-3-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in the morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 Technical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2-3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote, AMER Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for an engineer to drive the evolution of OrioleDB https://www.orioledb.com and its collaboration with the upstream PostgreSQL community. OrioleDB is a next-generation storage engine for PostgreSQL, and this role sits at the intersection of database internals, open source community work, and Supabase's managed Postgres platform. This role requires strong working overlap with Americas time zones due to production support and on-call responsibilities. What you'll work on - New OrioleDB features. Design and implement new capabilities in OrioleDB — for example, native index access methods (GiST, GIN, HNSW for pgvector), disaster recovery tooling, and other storage-engine-level features that expand what OrioleDB can do. - Stability. Strengthen OrioleDB's reliability through deeper test coverage, fault injection, crash and recovery testing, and improvements to CI infrastructure. Ensure regressions are caught early and that OrioleDB behaves predictably under stress, replication, and failure scenarios. - Upstream collaboration. Contribute changes directly to PostgreSQL core. Part of OrioleDB lives as a patch on top of PostgreSQL — moving the right pieces upstream shrinks what we maintain ourselves and benefits the wider community. This happens through PostgreSQL's open development process: the pgsql-hackers mailing list, public code review, and commitfests. - Supabase integration. Work with Supabase's Postgres team to ensure OrioleDB fits naturally into Supabase's managed offering and roadmap. YOU WILL: - Design, implement, and test new OrioleDB features and integrate them cleanly with PostgreSQL's planner, executor, and surrounding subsystems. - Build out and maintain test infrastructure: regression suites, fuzzing, randomized testing, crash and recovery testing, and CI pipelines. - Identify and prepare patches suitable for upstreaming to PostgreSQL core. - Improve performance, resilience, monitoring, and operational tooling for production use. - Debug and resolve complex issues in low-level C code, including in storage, replication, indexing, and query execution paths. - Participate in design discussions, architecture reviews, and code reviews — both inside Supabase and in the PostgreSQL community. - Write clear technical documentation, design notes, and upstream proposals. - Contribute to troubleshooting, analyzing, supporting and maintaining OrioleDB in production deployments. This can include answering support ticket requests, an on-call rotation, and supporting our team members in troubleshooting and fixing live customer production databases. YOU ARE: - An existing PostgreSQL core contributor or have equivalent experience in Database internals. - An expert C programmer with 8+ years of production experience with focus on low-level systems programming - Deeply familiar with PostgreSQL’s codebase, build system, and extension APIs. - Have experience designing or implementing database storage engines, index structures, or query execution components. - Comfortable contributing to community‑driven, upstream open source projects. - Proficient in debugging and profiling complex C code in a database context. - Able to write clear technical documentation and explain design trade‑offs. - A strong communicator, committed to an open and collaborative development process. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Truckee, CA Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Truckee, CA. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is a fully in-person position with the expectation that you will be onsite 5 days per week** Shifts available (subject to change): Monday - Friday, 8am - 5pm PT What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues and provide creative solutions for overseeing a live operation Serve as the real-time point of contact and full owner of “live ops” issues This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) Build strong cross-functional relationships across various Via teams and offices and external partners Deliver exceptional rider and driver support, representing Via values and building trust in every interaction Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email. Effectively triage and prioritize live operational issues, then take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a “do whatever it takes” mentality to ensure full resolution Proactive: You think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: You excel at active listening and collaboration Comfortable with ambiguity: You make thoughtful choices between imperfect options Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure Observant and keen to improve: If something is not working, you come up with a better way An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $28-30/hour We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The role We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains. Position is full time day shift. Your responsibilities will include: Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting Involved in hardware problem management, workarounds and solutions Solve proactively L1/L2 tasks through ticket system Update new processes and documentation for IT hardware team Collaborate with L3 Technician to improve SLA with complex diagnostics Improve support processes, documentation and training materials Basic level of network tasks, troubleshooting and support We expect you to have: Knowledge of datacenters, and server equipment Advanced knowledge of IT hardware and practical experience of troubleshooting Advanced skills working with the Unix/Linux operating system and command line Experience with equipment monitoring, data analysis and presentation Proactiveness and sense of responsibility High proficiency in spoken and written English It will be an added bonus if you have: Knowledge of network equipment and troubleshooting in advanced level Driving license type B Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Remote USA Workplace: remote ABOUT YOU We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising. In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience. Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. Responsibilities: Strategic Account Ownership Own a portfolio of strategic advertiser and demand-side accounts running high-value user acquisition campaigns on the Xsolla Offerwall, serving as the senior point of contact for both day-to-day management and long-term strategic growth. Drive revenue growth by identifying and closing upsell and expansion opportunities within existing accounts, and by leading the onboarding of new, high-priority demand partners aligned with Xsolla's publisher network. Act as a trusted advisor to UA and monetization leadership at partner studios, providing senior-level guidance on budget allocation, creative strategy, targeting, and bid optimization within the Offerwall environment. Problem Solving & Diagnostics Serve as the escalation point for the most complex, ambiguous account issues — performance anomalies with no obvious cause, cross-functional breakdowns, or conflicts between partner expectations and platform capabilities — and drive them to resolution. Approach every issue methodically: isolate variables, form and test hypotheses against the data, and distinguish root causes from surface-level symptoms before recommending a fix. Monitor campaign performance closely, using KPIs such as CPI, CTR, ROAS, ARPDAU, and LTV to diagnose issues, surface insights, and recommend optimizations that improve outcomes for advertisers. Anticipate risk before it materializes — using pattern recognition from past account issues to flag potential problems proactively and build safeguards into partner strategies. Coach and support other account managers in developing a structured, diagnostic approach to partner problems, raising the problem-solving bar across the team Strategy & Cross-Functional Influence Develop and present data-driven business reviews, campaign recaps, and growth roadmaps that translate performance metrics and problem resolutions into clear, executive-ready strategies for partners. Collaborate cross-functionally with Xsolla's product, operations, and technical teams to relay partner feedback, resolve campaign blockers, and directly influence the product roadmap based on patterns observed across your account portfolio. Stay current on trends in mobile user acquisition, rewarded advertising, and the broader AdTech landscape, and translate those trends into forward-looking recommendations for partners and internal stakeholders. Manage multiple high-value accounts and competing priorities simultaneously, consistently delivering results in a fast-paced and evolving environment. Qualifications & Skills: Experience 5+ years in account management, sales, or business development within AdTech, mobile advertising, user acquisition, or a related performance marketing field, with a track record of managing strategic or high-value accounts. Demonstrated history of growing advertiser accounts, exceeding revenue targets, and managing complex client relationships end-to-end, including through periods of ambiguity or account distress. Problem-Solving Mindset A structured, hypothesis-driven approach to ambiguity — able to break down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue. Proven track record of resolving complex, cross-functional issues independently, with sound judgment on when to dig in personally versus when to mobilize the right internal stakeholders. Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed. Resilience and resourcefulness when the first solution doesn't work; iterates quickly and knows how to course-correct without losing partner confidence. Comfortable being the person others turn to when a problem doesn't have a clear owner or an obvious answer. Analytical Strength Comfortable working with performance data and KPIs including CPI, CPM, CPC, CTR, ROAS, ARPDAU, and LTV, using them not just to report performance but to drive root-cause diagnosis. Able to diagnose campaign performance issues, interpret trends, and translate data into concrete, strategic recommendations for partners. Proficient in tools such as Google Sheets, BI dashboards, and CRM platforms. Industry Knowledge Deep understanding of mobile user acquisition strategies, rewarded advertising mechanics, and performance marketing models. Strong familiarity with the gaming publisher and advertiser ecosystem, including how game studios approach UA spend, retention, and LTV optimization. Experience with offerwalls or rewarded ad networks strongly preferred. Communication & Collaboration Exceptional written, verbal, and presentation skills; able to communicate campaign performance, strategic recommendations, and problem resolutions clearly to both technical and executive-level stakeholders. Proven ability to work cross-functionally with product, operations, and technical teams to deliver for clients and drive issues to closure. Skilled at building trust with partners and maintaining long-term relationships grounded in accountability, transparency, and results — especially when the news isn't good. Mindset Proactive, entrepreneurial, and commercially oriented — takes full ownership of outcomes and thrives with minimal oversight. Views obstacles as puzzles to be solved rather than blockers to be escalated. Comfortable managing multiple high-stakes accounts and adapting to shifting priorities in a fast-moving environment. Curious and growth-focused, with a genuine interest in the intersection of gaming and performance advertising, and a desire to mentor others. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Demand Account Manager, we will conduct a background check that may include the following:  Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE   We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands.   A Senior Product Manager owns a meaningful surface of ClickUp and is accountable for whether it gets better. You decide what to build and why, then go build a working version of it. You prototype in Cursor and Claude when an idea is faster shown than written. You live in the data and the customer signal, and the time between spotting a problem and having something people can react to is measured in days, not weeks. The PMs who compound the most impact at this level are the ones who keep finding leverage that did not exist last quarter.   KEY RESPONSIBILITIES   - Own the vision, roadmap, and delivery for a defined product surface, balancing near-term wins with longer-horizon investments. - Run continuous discovery. Building and using agents to monitor and synthesize that part of your job. - Write sharp PRDs and specs that give engineering and design what they need to move fast without ambiguity. - Define success metrics before you build, track them after you ship, and iterate when outcomes do not match expectations. - Prototype your own ideas using Cursor, Claude Code, and our Prototype Playground. Show the concept before filing the ticket. - Collaborate cross-functionally with engineering, design, analytics, and GTM without needing to be managed through the process. - Present your roadmap and results clearly to stakeholders and leadership, and update them when direction changes. - Spot friction in how the team operates and suggest concrete improvements.   QUALIFICATIONS   - 5 or more years in product management with demonstrated end-to-end ownership of a product area in a B2B SaaS environment. - Proven track record of shipping. You have taken features from concept through launch and iterated based on data. - Strong prioritization instincts. You know how to say no and can defend it. - High customer empathy and the ability to separate what users say from what they actually need. - Comfortable with data. You define your own metrics, query dashboards, and make arguments from numbers. - Clear written and verbal communicator. Your specs and strategy docs create alignment without requiring a follow-up meeting. - Comfortable with ambiguity and a fast pace. You do not wait to be told what to do. - Hands-on with AI tools. You already use them and are always looking for new ways to get more out of them.   AI PROFICIENCY   - Generate artifacts that accelerate alignment. Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes. - Prototype and iterate with AI coding tools. Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code. - QA your own work. Use browser automation tools to test flows, verify edge cases, and confirm what shipped matches what was specced. - Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected. Actively experiment and fold new capabilities into your workflow. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.