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Location: Sydney, Australia FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Customer Support Specialist in our Sydney office - a certified Great Place to Work® . The Customer Support Specialist plays a key role in delivering a smooth and professional client experience by assisting customers with their queries across phone, email and live chat, while guiding them on our products, website and trading platforms. The role is important in building client trust, resolving issues efficiently and ensuring customers receive the support they need throughout their trading journey. Reporting to: General Manager Responsibilities: Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat Educating clients on how to use the Company’s website and trading platforms Communicating with clients regarding the company’s products and services via telephone, email and live chat Assisting other departments Candidate Profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX, CFD industry will be considered advantageous A team player with excellent communication skills Fluency in English is essential Knowledge of additional language will be an advantage but not essential Ability to work on public holidays Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Free access to multiple sports and wellness facilities across the country A day off on your Birthday Journey to FP Markets: Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Kuala Lumpur, Malaysia Join Intellect as a Clinical Provider and support clients in their mental health and personal growth journey. This is a freelance role requiring virtual support in Malaysia, with occasional onsite sessions (in Kuala Lumpur, Malaysia) when needed. You will provide mental health support to clients across diverse clinical cases while collaborating with a mission-driven team committed to expanding access to quality mental healthcare. The ideal candidate should be comfortable and available to conduct onsite sessions as required by the client. What You’ll Do Provide 1-on-1 mental health support through onsite and/or virtual sessions for Intellect clients. Deliver ad-hoc onsite support at the client’s office in Kuala Lumpur, including facilitating group sessions, psychoeducation workshops, webinars, and other wellbeing-related initiatives. Deliver virtual/onsite critical incident support services as required. Collaborate with Intellect to enhance client care and programs. Maintain accurate and up-to-date client records in accordance with professional and legal standards. Maintain high standards of clinical ethics, confidentiality, and professional care. Requirements Minimum Master’s Degree in Counselling / Counselling Psychology / Clinical Psychology with a minimum of 500 supervised hours of clinical experience post qualification (excluding academic placements) and ≥3 years of post-qualification clinical practice. Registered with appropriate local governing body such as Lembaga Kaunselor Malaysia or Malaysian Society of Clinical Psychology Skilled in Trauma-Informed Therapeutic Approaches (e.g. TF-CBT, EMDR, DBT for trauma survivors, and/or Somatic Experiencing) and Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT). Experience managing moderate to high complexity cases. Hold valid and active licenses applicable to the country of practice. Proficiency in English and Malay. Prior experience in EAP, therapy/counselling and/or as an in-house wellbeing provider is a plus. Benefits Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: Jeddah, Saudi Arabia Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Provide Critical Incident Stress Management/Support (CISM/CISP) to individuals or groups affected by critical incidents, traumatic events, or high-stress situations Support clients experiencing a broad range of mental health concerns, including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Apply evidence-based, trauma-informed approaches to assessment, intervention, and psychological support Partner with our internal clinical team to improve programs and platform outcomes Provide timely documentation and case notes in accordance with clinical and platform requirements Requirements Requirements: Education: Master’s degree in Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in Arabic and English ; proficiency in Hejazi Arabic is preferred. Preferred: EAP experience, CISP Experience, or Group counseling Bonus: Openness to occasional onsite work

Location: Vietnam Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Provide Critical Incident Stress Management/Support (CISM/CISP) to individuals or groups affected by critical incidents, traumatic events, or high-stress situations Support clients experiencing a broad range of mental health concerns, including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Apply evidence-based, trauma-informed approaches to assessment, intervention, and psychological support Partner with our internal clinical team to improve programs and platform outcomes Provide timely documentation and case notes in accordance with clinical and platform requirements Requirements Requirements: Education: Master’s degree in Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in English and Vietnamese language Preferred: EAP experience, adult counseling, and group counseling Bonus: Openness to occasional onsite work

Location: Philippines The Role As a Clinic Associate within Health Solutions, you will play a key role in supporting the day-to-day operations of Intellect Clinic and ensuring a smooth and positive client experience. Your primary responsibility will be to support clients in accessing Intellect’s clinical services and to coordinate clinic operations remotely across various channels, including WhatsApp, email, chat and calls. You will work closely with the Singapore-based clinic operations and clinical teams to support appointment coordination, client enquiries, administrative workflows and other backend clinic operations What You'll Do Clinic Operations & Administrative Support Support the clinic team in ensuring smooth day-to-day operations across Intellect’s clinics. Manage frontline client enquiries through WhatsApp, email, chat and calls. Coordinate client registrations, appointment bookings, rescheduling and cancellations. Maintain accurate client information and records within the Electronic Medical Record (EMR) and relevant internal systems. Support clinician scheduling and appointment coordination, including follow-ups with clients where required. Support payment-related administration, including payment tracking, invoicing and reconciliation workflows. Maintain accurate operational trackers and support routine clinic reporting. Escalate operational, client or clinical-related concerns to the appropriate team member where required. Client Engagement Engage with both private and corporate clients to support access to Intellect Clinic services. Provide clear information on available clinic services, clinician options, appointment availability and relevant administrative processes. Guide clients through the booking and onboarding process and support timely follow-up where needed. Coordinate with internal teams to resolve client enquiries and ensure continuity of care. Clinician & Internal Coordination Support clinicians with administrative and scheduling-related matters. Follow up on outstanding operational items, documentation or client coordination where required. Coordinate closely with Singapore-based Clinic Assistants and Health Solutions to ensure adequate coverage and smooth handovers. Support leave and business continuity coverage for backend clinic operations. Corporate / B2B Operational Support Support the Health Solutions / Care Operations teams in receiving, documenting and coordinating corporate service requests. Assist with eligibility verification, referral administration and appointment coordination where applicable. Support administrative processes and respond to relevant stakeholder enquiries. Requirements Candidates should possess at least a Bachelor’s Degree or equivalent qualification. Previous experience in healthcare administration, clinic operations, customer support, care coordination or a similar operational role is preferred. Strong written and verbal communication skills. Comfortable engaging with clients through WhatsApp, email and calls. Responsible, meticulous, organised and able to work independently in a remote environment. Strong attention to detail when managing client information, schedules and administrative workflows. Comfortable working across multiple digital systems and proficient with technology. Good command of written and spoken English. Additional language capabilities are advantageous. Ability to work closely with a Singapore-based team and support clinic operating hours where required. Candidates must be comfortable with a rostered shift arrangement, which will include evening shifts and Saturday coverage (44 hours per week, including three night shifts weekly and two Saturdays per month (half day: 10:00 AM – 2:00 PM). Location & Working Arrangement Open to remote candidates based in the Philippines. The role will primarily support Intellect’s Singapore clinic operations remotely. Working hours will be aligned with Singapore clinic operating requirements and will be rostered accordingly, including evening shifts and Saturdays. Candidates should be comfortable collaborating closely with the Singapore-based team and supporting business continuity coverage where required. Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Nuremberg, Germany High-Value Sales Representative Are you a driven sales professional with a passion for building strong relationships and delivering exceptional results? Join our client's dynamic team as a High-Value Sales Representative for Germany, where you’ll lead expansion into new markets. Key Responsibilities: New Customer Acquisition: Identify and secure contracts with new clients, driving growth in untapped markets. Sales Strategy: Plan, execute, and elevate your sales activities in line with our company’s values and objectives. Full-Cycle Sales: Own the entire sales process—from prospecting to closing—ensuring you meet or exceed targets. Lead Generation: Proactively seek out new customers in your territory, initiating conversations that build trust and spark interest. Relationship Building: Engage prospects personally, helping them feel confident and connected to our brand. Compelling Presentations: Confidently present our solutions to both individuals and groups, leaving a lasting impression. Decision-Maker Outreach: Schedule and lead impactful meetings with key decision-makers. Needs Analysis : Gather essential information about customer needs to tailor your approach and craft compelling offers. Sealing the Deal: Lead negotiations, handle objections, and secure favorable outcomes for both the customer and the company. Competitor Awareness: Stay informed on competitors’ actions to sharpen your strategy. Collaboration: Partner with Sales Managers and Business Unit Managers for joint visits and knowledge sharing. CRM Reporting: Maintain up-to-date records of your sales activities and progress. What We’re Looking For: Proven Sales Expertise : You have a track record of high achievement in B2B sales. Industry Knowledge: Experience in the textile rental business is a strong advantage. Sales Enthusiasm: You’re passionate about sales and motivated by hitting targets. Communication Skills: Fluent in German, with basic English knowledge a plus. Tech Savvy: Comfortable with basic PC tools (Word, Excel, PowerPoint). Driving License: B license required; driving experience preferred. Positive and Open-Minded: You see challenges as opportunities, embrace diverse perspectives, and communicate diplomatically. Excellent Listener: You understand the power of listening and interpreting customer behavior to create tailored solutions. What our client offers: Competitive Salary along with a company car Bonus Structure: German employment contract and earnings based on your performance. Professional Growth: Join a company that values continuous learning and development. Supportive Team: Work alongside experienced colleagues who share knowledge and best practices. This is your chance to make a significant impact on the business while building a rewarding sales career. If you’re ready to take the next step, apply today!

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, scale-ups, and high-growth organizations across industries such as SaaS, MarTech, CleanTech, and Environmental Services. Unlike traditional outsourcing agencies, we place you directly with a client where you become an integrated, valued member of their team with long-term career growth opportunities. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a motivated SDR with strong outbound sales experience and an interest in sustainability, environmental impact, or B2B service sales. This role focuses on generating qualified leads, engaging corporate decision-makers, and booking meetings for senior sales executives within the environmental and sustainability services space. The ideal candidate is proactive, persuasive, and comfortable selling into mid-market and enterprise-level organizations. Key Responsibilities Conduct outbound prospecting to generate new business opportunities in environmental services. Identify and engage decision-makers in operations, facilities, sustainability, and procurement roles. Educate prospects on environmental compliance, waste reduction, and sustainability solutions. Book qualified meetings for senior sales executives. Use cold calling, email outreach, and LinkedIn to build pipeline. Maintain and update CRM systems with accurate lead and activity data. Research target industries such as manufacturing, retail, logistics, and corporate enterprises. Consistently meet or exceed KPIs related to outreach, lead conversion, and meetings booked. Collaborate with marketing and sales teams to refine messaging and outreach strategy. Requirements Proven experience in an SDR, BDR, or outbound sales role. Strong outbound prospecting experience (cold calling, email, LinkedIn outreach). Excellent communication and objection-handling skills. Experience using CRM systems such as HubSpot, Salesforce, or similar. Ability to engage professional stakeholders in mid-to-enterprise organizations. Highly organized and target-driven. Interest in sustainability, ESG, or environmental solutions is highly advantageous. Preferred Experience Experience selling B2B services such as utilities, logistics, compliance, or industrial services. Familiarity with ESG reporting, sustainability consulting, or waste management sectors. Experience working with UK, EU, or US corporate clients. Benefits 💰 Competitive salary - based on experience and performance 🌍 Fully remote role with international exposure in the sustainability sector 🚀 Opportunity to work in the fast-growing green economy and ESG space 📈 Clear progression into Account Executive or Sustainability Sales roles 🎯 Performance-based incentives and KPI bonuses 🤝 Collaborative, mission-driven remote team culture 🌱 Work with companies making a real environmental impact

Location: Australia; New Zealand; South Africa; Singapore; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is an established B2B sales acceleration partner that specializes in managing complex, high-value sales cycles for ambitious brands globally. With over a decade of expertise, the team provides outsourced sales development, inbound lead conversion, and account-based targeting across diverse sectors, including FinTech, Healthcare, and Manufacturing. They combine a consultative, question-based methodology with a modern sales technology stack to transform lead flow into tangible revenue. Job Type: Full-time Engagement: Independent Contractor Timezone: AUS Job Summary Are you a driven, high-energy sales professional looking to join a globally recognized leader in outsourced sales acceleration? We are seeking a determined Sales Development Representative based in Australia to help drive growth for our world-class clients. With 15 years of operational excellence and a proven methodology, the team provides the stability of an established firm with the fast-paced energy of a high-growth sales environment. This is a unique opportunity to sharpen your skills using a sophisticated sales engine while paving a clear path toward leadership. Key Responsibilities Conduct high-volume outbound prospecting, averaging approximately 50 calls per day to key decision-makers. Manage the full top-of-funnel lifecycle, from initial research to securing qualified meetings. Consistently achieve a target of 10 qualified outbound opportunities per month. Maintain meticulous records and pipeline management within Salesforce. Collaborate with senior stakeholders to refine messaging and optimize outreach strategies. Participate in regular coaching sessions to master the team’s proprietary sales methodologies. Requirements Communication: Exceptional verbal and written communication skills with an affable, professional demeanor. Mindset: High level of coachability, natural curiosity, and the determination to overcome objections. Technical Skills: Proficiency with CRM tools, specifically Salesforce. Consistency: A proven track record of maintaining high activity levels and meeting KPIs. Nice-to-Haves Previous experience in outsourced sales or lead generation services. Familiarity with B2B tech stacks and multi-channel prospecting (Email, LinkedIn, Phone). A background in a fast-paced, target-driven environment. Benefits 💰 Competitive base salary with uncapped commission 🌎 Fully remote work environment across APAC 🚀 Career growth opportunities within a globally respected sales organization 📈 Long-term stability within a well-established and structured firm 🎯 Performance-based incentives and milestone rewards 🛠 Access to premium sales tools and world-class training methodologies

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a commercially minded Performance Ads Manager to drive high-quality lead generation and growth for our clients. In this role, you’ll be directly responsible for the performance of client open-day campaigns, with a focus on filling events while maintaining efficient acquisition costs. You won’t simply be managing campaigns — you’ll take ownership of performance across the funnel, from creative strategy and paid acquisition through to landing page conversion and lead-to-booking rates. You’ll continuously analyze local competition, test new creative approaches, identify opportunities for improvement, and use performance data to make informed decisions. This is a great opportunity for a proactive performance marketer who enjoys taking ownership and wants to have a visible impact within a small, collaborative team. Key Responsibilities Manage, optimize, and scale paid social campaigns to consistently generate enough qualified leads to fill client open days. Maintain CPL (Cost Per Lead) within agreed target ranges while protecting lead quality. Monitor and improve lead-to-booking rates through ongoing funnel analysis and optimization. Conduct regular competitor and market research to help clients remain competitive within their local markets. Develop, brief, and test new creative concepts in collaboration with content creators. Continuously optimize and A/B test landing pages to improve conversion rates. Analyze campaign performance and identify opportunities to improve acquisition efficiency and overall results. Produce detailed monthly reports highlighting performance, meaningful optimizations, tests, and strategic changes. Use AnyTrack and server-side tracking to maintain accurate campaign data and attribution. Proactively identify performance issues and implement solutions rather than waiting for direction. Requirements High levels of professional ownership, clear communication, and accountability, with the ability to learn from mistakes and adapt quickly. Proven experience developing paid advertising creative strategies and directing content creators to produce high-performing assets. Previous experience working within an agency environment and the ability to thrive in a small, collaborative team. Strong technical knowledge of paid media platforms, campaign optimization, and performance marketing fundamentals. A proven track record of working toward specific lead generation, CPL, conversion, or booking targets. Strong analytical skills and the ability to turn campaign and funnel data into actionable decisions. Ability to work standard UK business hours. Broader digital marketing knowledge and the versatility to support a small, agile team across different marketing functions when required. Experience using GoHighLevel is a must have. Experience using Basecamp or similar project management tools. Experience using AI tools effectively and building automations that improve marketing performance or operational efficiency. Comfortable working with tracking and attribution tools such as AnyTrack, including an understanding of server-side tracking. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Cyprus; Bulgaria; Poland; Russia; Dubai, United Arab Emirates; Georgia Job Description (JD) Job Title Head of Analytics – Global Multi-Product Broker Location Limassol, Cyprus (Hybrid) or Remote (UTC−1 to UTC+4) Reporting To Chief Marketing Officer (CMO) About the Role We are seeking an experienced Head of Analytics to establish and lead our analytics function from the ground up. This is a unique opportunity to define the company's data strategy, build the analytics architecture, and create the foundations for data-driven decision-making across a rapidly growing multi-product brokerage business. Operating across CFDs, cryptocurrency, proprietary trading, and prediction markets, the business has reached significant scale without a centralized analytics function. As the first Head of Analytics, you will have full ownership of building the data ecosystem, defining business metrics, implementing attribution models, and establishing analytics best practices that will shape the organization for years to come. Key Responsibilities Analytics Strategy & Leadership Build and lead the company's first centralized analytics function. Define the long-term analytics vision, roadmap, and operating model. Establish data governance standards, metric definitions, and reporting frameworks. Partner with executive leadership to enable data-driven strategic decisions. Direct and mentor embedded analysts across multiple business functions. Data Infrastructure & Architecture Design and implement the end-to-end analytics technology stack. Select and deploy data warehousing, transformation, visualization, and reporting solutions. Build scalable analytics infrastructure to support multiple financial products. Develop a canonical data model across the organization. Ensure data quality, consistency, accessibility, and governance. Marketing & Attribution Analytics Design and implement multi-touch attribution across: Paid Search Paid Social Affiliate Marketing Mobile Acquisition Partner Programs Build unified customer journey tracking from first interaction through trading activity. Deliver accurate ROI and customer acquisition insights across all marketing channels. Establish standardized marketing performance metrics. Business Intelligence & Performance Reporting Develop real-time executive dashboards and KPI reporting. Create a single source of truth for business-critical metrics. Build reporting frameworks across CFDs, Crypto, Prop Trading, and Prediction Markets. Translate complex analytical findings into actionable business recommendations. Experimentation & Decision Science Establish a company-wide hypothesis testing and experimentation framework. Design and evaluate A/B tests and controlled experiments. Ensure business decisions are supported by statistically sound analysis. Champion a culture of evidence-based decision making. Stakeholder Management Collaborate closely with Marketing, Product, Technology, Operations, and Commercial teams. Resolve cross-functional alignment on data definitions and reporting standards. Present analytical insights to senior leadership and executive stakeholders. Team Building Lead, coach, and develop embedded analysts. Design the future analytics team structure. Recruit and onboard analytics talent aligned with company culture and business goals. Key Deliverables (First 12 Months) Months 1–6 Build the analytics infrastructure and technology stack. Implement event tracking across all customer touchpoints. Deploy centralized data warehouse and transformation pipelines. Launch UUID-based attribution across all marketing channels. Establish data governance framework and documentation. Months 6–9 Develop and implement the organization's canonical data model. Standardize definitions for key business entities and KPIs. Align stakeholders around consistent business metrics. Months 9–12 Deliver real-time KPI dashboards across all business lines. Launch experimentation and hypothesis testing framework. Enable marketing and product teams to make data-driven decisions. Begin scaling the analytics organization through strategic hiring. Requirements Required Qualifications Bachelor's degree in Analytics, Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, or a related field. Master's degree is advantageous. Experience Required Significant experience in Analytics, Business Intelligence, or Data Leadership roles. Experience building an analytics function from the ground up. Strong background in financial services, brokerage, fintech, cryptocurrency, trading platforms, or similar digital businesses. Demonstrated experience implementing multi-touch attribution models. Proven success designing analytics architecture and selecting technology stacks. Experience leading cross-functional analytics initiatives. Experience managing or mentoring analytics professionals. Technical Skills Data Warehousing ETL/ELT Architecture SQL Python or R Business Intelligence tools (Power BI, Tableau, Looker, etc.) Marketing Attribution Platforms Event Tracking Frameworks Data Modeling Dashboard Development Statistical Analysis Experiment Design (A/B Testing) Data Governance Core Competencies Strategic Thinking Analytical Problem Solving Leadership & Team Development Stakeholder Management Business Acumen Communication & Influencing Skills Decision Making Change Management Project Ownership Innovation Mindset Success Profile The ideal candidate has: Built multi-touch attribution across paid, organic, and partner marketing channels. Designed analytics architecture from a greenfield environment. Experience within CFD, crypto, brokerage, fintech, or adjacent financial services. Successfully aligned stakeholders around standardized data definitions. Driven experimentation and evidence-based decision-making. Demonstrated confidence in challenging assumptions with data. A builder mindset who views the absence of existing infrastructure as an opportunity. Benefits Why Join Us Build the analytics function from the ground up with full ownership. Define the company's data architecture, governance, and reporting standards. Shape the future of analytics across multiple global trading products. Influence executive decision-making at the highest level. Build and lead a high-performing analytics team. Opportunity to make a lasting impact on a fast-growing global organization.

Location: Georgia; Montenegro; Vietnam; Thailand We are looking for a Technical Support Specialist ! Key responsibilities 1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT. 2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier. 3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations. 4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives. Requirements 1. Experience in technical support, integrations, or IT operations. 2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions. 3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem. 4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus. 5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML. 6. Basic SQL skills for independently querying and validating data. 7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence. 8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience. 9. Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication. 10. Ability to document solutions and contribute to continuous process improvement. Preferred skills Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus. Benefits Opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems. WHAT YOU’LL DO - Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers. - Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value. - Turn ambiguous product and customer problems into well-framed machine learning problems. - Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents. - Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization. - Build rigorous evaluations that connect model performance to real-world agent quality. - Work with large-scale, proprietary datasets spanning text and audio interactions. - Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact. WHAT YOU’LL BRING - Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech. - Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach. - Experience working deeply with data, experimentation, evaluation, and model iteration. - A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome. - The ability to operate with high agency and work across the stack when needed to deliver an outcome. - Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity. - A degree in computer science, machine learning, or a related field, or equivalent professional experience. EVEN BETTER… - Experience with supervised fine-tuning or reinforcement learning. - Experience in search, ranking, recommendations, or advertising systems. - Experience training and deploying language, speech, or multimodal models. - Experience designing model evaluations tied to real-world product outcomes. - Experience working with large-scale consumer datasets or high-volume ML products. - Contributions to applied ML research or benchmarks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE ROLE Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale. As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost. This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas of AI infrastructure. WHAT YOU'LL DO - Partner with frontier labs and providers. At our scale, we rely on frontier labs, and inference providers to supply capacity, training and inference infrastructure. - Shape Sierra’s inference architecture. Design how inference traffic flows across models, infrastructure, and providers, including new serving and proxy layers as Sierra scales. - Build for low latency and high reliability. Develop systems for routing, failover, capacity management, and quota that keep inference performant and available across large-scale production workloads. - Build and operate self-hosted inference. Run models on GPU infrastructure, from building containers and operating inference engines to managing the underlying compute capacity. - Optimize inference performance. Work with the Applied Research team on techniques such as speculative decoding and serving-engine optimizations that improve latency, throughput, and cost. - Build across a hybrid inference stack. Work with both Sierra-managed infrastructure and leading inference platforms, making architectural decisions about where and how workloads should run. - Push the serving stack forward. Work closely with inference providers to tune engines and infrastructure for Sierra’s workloads. - Support the broader model lifecycle. Contribute to infrastructure that enables post-training while partnering closely with our Models and Agent Runtime teams. WHAT YOU'LL BRING - Deep systems thinking and strong distributed systems fundamentals. - Experience designing, building, and operating large-scale production systems. - Strong judgment around tradeoffs involving latency, reliability, capacity, and cost. - Experience taking ownership of complex infrastructure from architecture through production operation. - Excitement about applying systems expertise to AI infrastructure and learning quickly as the underlying technology evolves. EVEN BETTER - Experience with ML infrastructure, MLOps, or production inference systems. - Experience serving LLMs or other large models at scale. - Experience operating self-hosted inference and GPU infrastructure. - Familiarity with inference frameworks such as vLLM or SGLang. - Experience with post-training infrastructure or inference-performance optimization. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for distributed systems engineers and product-minded generalists to build the distributed runtime that powers large-scale LLM inference on Baseten. Our inference platform empowers customers to deploy and operate cutting-edge models with industry-leading performance, scalability, and reliability. It also powers Model APIs, our hosted endpoints for the latest open-source models. You'll work across the stack, from the developer experience customers use to deploy models, through the libraries behind features like tool calling and reasoning, down to the systems that orchestrate deployments on Kubernetes and route traffic efficiently. Your job is to make sure every model on our platform is fast, reliable, and cost-efficient. You'll join a small, high-impact team at the intersection of distributed systems, model performance, infrastructure, and product, helping define how developers use AI models at scale. This role is ideal for engineers who enjoy owning systems in production, solving hard integration problems, and making complex infrastructure simple and reliable for users.   EXAMPLE INITIATIVES You'll get to work on these types of projects on our Inference Platform: - The Baseten Inference Stack at NVIDIA Dynamo Day https://www.baseten.co/blog/nvidia-dynamo-day-baseten-inference-stack/ - 2x faster inference with KV cache-aware routing https://www.baseten.co/blog/how-baseten-achieved-2x-faster-inference-with-nvidia-dynamo/ - How Baseten multi-cloud capacity management (MCM) unifies deployments https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/#comparing-deployment-options-cloud-vs-self-hosted-vs-hybrid RESPONSIBILITIES - Build the infrastructure and orchestration systems that deploy and run large-scale distributed LLM inference, including routing, autoscaling, scheduling, and runtime management. - Design, build, and operate Model APIs, with a focus on advanced inference capabilities: structured outputs (JSON mode, grammar-constrained generation), tool/function calling, and multimodal serving. - Implement platform fundamentals such as API versioning, validation, usage metering, quotas, and authentication. - Instrument deep observability (metrics, traces, logs) and build repeatable benchmarks for speed, reliability, and quality. Help set best practices for testing, release automation, and operational excellence. - Debug and harden complex production systems spanning Kubernetes, distributed runtimes, networking, and GPU workloads to improve reliability and scalability. - Partner with Inference Performance engineers and other teams to make new optimizations broadly available to customers and easy to configure. - Own projects end to end, from architecture through deployment, monitoring, and iteration on customer feedback. Along the way, make thoughtful tradeoffs between performance, reliability, operational simplicity, and developer experience.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related field, or equivalent practical experience. - 3+ years building and operating distributed systems, backend infrastructure, or large-scale APIs where reliability, latency, and scale are first-class concerns. - A proven track record of owning low-latency, reliable backend services, including rate limiting, auth, quotas, metering, and migrations. - Infrastructure instincts with a feel for performance: profiling, tracing, capacity planning, and SLO management. - Comfort debugging performance and reliability issues across multiple layers of the stack, from application behavior down to runtime and infrastructure internals. - A strong sense of developer experience. You think about how systems are used, not just how they work. - Eagerness to learn new languages, frameworks, and systems, and a real interest in inference engineering. Prior ML or LLM experience isn't required, though experience with model serving or inference systems is a plus. - Excellent written communication and collaboration skills, including writing clear design docs and working across functions.   NICE TO HAVE - Experience with or contributions to LLM inference engines and frameworks such as vLLM, SGLang, TensorRT-LLM, TGI, or Dynamo. - Deep Kubernetes experience, including operators and custom resources, plus familiarity with service meshes or API gateways. - Experience with distributed scheduling, autoscaling, or service orchestration. - Experience operating GPU workloads in production. - A background in developer-facing infrastructure or APIs, or contributions to open-source infrastructure or ML systems. - Familiarity with observability tooling, CI/CD systems, or release automation. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for inference performance engineers who want to make the world's most demanding AI workloads run faster and more efficiently. You'll work across the stack, from the inference engine and runtime through scheduling, serving, and routing. Along the way you'll apply techniques like prefill/decode disaggregation, speculative decoding, and KV-cache management. You'll reason from first principles about where time and memory go, find what's holding performance back, and close the gap. Your work directly impacts how fast our customers' models run and how efficiently we serve them. This role is ideal for someone who thrives in a fast-paced startup environment and is eager to make significant contributions to the exciting field of LLM inference.   EXAMPLE INITIATIVES You'll get to work on these types of projects as an Inference Performance engineer: - Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/ - How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/ - Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/#eliminating-traditional-bottlenecks - Making Kimi K3 Tokenization 18x faster https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ - The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/ - Driving model performance optimization https://www.baseten.co/blog/driving-model-performance-optimization-2024-highlights/ RESPONSIBILITIES - Implement and productionize cutting-edge inference techniques, working deep in runtime internals. That includes quantization, speculative decoding, KV-cache reuse, chunked prefill, LoRA, guided generation for structured outputs, and custom scheduling and routing algorithms. - Profile and optimize inference end to end, from kernel launch overhead and memory layout up to request scheduling, prefill/decode disaggregation, and cache-aware routing. Run cross-layer investigations, such as tracing a tail-latency regression from request timing through routing and batching down to a kernel. - Turn performance into cost savings. Improve tokens per GPU-hour, raise utilization, and give customers and internal teams clear latency/throughput/cost tradeoffs. - Bring up and tune new model architectures on new hardware quickly, often in the same week they're released. - Build benchmarking frameworks that measure real-world performance across model architectures, batch sizes, sequence lengths, and hardware configurations. - Contribute upstream to open-source inference engines (vLLM, SGLang, TensorRT-LLM), and partner closely with model, infrastructure, and customer-facing teams to ship wins.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field. - Experience with one or more general-purpose programming languages, such as Python or C++. - Familiarity with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching). - Strong familiarity with ML libraries, especially PyTorch, TensorRT, or TensorRT-LLM. - Demonstrated interest and experience in LLMs. - Deep understanding of GPU architecture.   NICE TO HAVE - Proficiency in enhancing the performance of software systems, particularly in the context of large language models (LLMs) - Contributed to vLLM, SGLang, TensorRT-LLM, or another inference engine. - Worked on large-scale distributed serving: autoscaling, load balancing, multi-region or multi-cloud capacity. - Written or optimized GPU kernels (CUDA, Triton, CUTLASS, or similar) - Worked on quantization (FP8/FP4, AWQ, GPTQ) or speculative decoding in production. - Deep understanding of software engineering principles and a proven track record of developing and deploying AI/ML inference solutions. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE MISSION You will be the reference point for the most complex hardware interventions across our sites. Mistral's compute is our largest investment and the foundation of frontier AI in Europe. As a Senior Data Center Hardware Engineer, you own the interventions that require the highest level of technical expertise: multi-node failures in production, full-rack deployments of GPU-dense systems, and vendor escalations where you speak as the technical authority for our sites. You'll work end-to-end — compute, storage, interconnect, power and cooling interfaces — across our data center footprint, raising the bar on reliability as our capacity grows. This is a hands-on senior IC role: deep technical leadership and mentorship, no direct line management. Location: Based at one of our data centers in the Paris region, with occasional visits to our other sites as needed.   WHAT YOU'LL DO - Lead complex interventions — vendor-level and multi-node operations in production: full rack builds and bring-up, GPU-dense platform deployment (H100/H200-class and next-gen, including liquid-cooled racks), intricate recabling, post-restart diagnosis. You own the plan, the risk assessment, and the rollback. - Own vendor management — coordinate repairs, part replacements and escalations directly with hardware vendors; hold them to their SLAs; drive proactive fixes from failure trends. - Diagnose at depth — correlate symptoms across compute, storage, interconnect and cooling; read BMC/IPMI consoles, OS logs and crash dumps; methodical root-cause analysis that ends in concrete corrective actions. - Deploy and validate — structured bring-up and validation of new racks and platforms; work with networking and infrastructure teams to take installations from delivery to production-ready. - Lift the team — mentor and pair with L1–L3 engineers on live operations; turn your knowledge into SOPs, checklists and training material; propose and build small automation (Python/Bash) to shorten MTTR. - Work the facility interface — partner with critical facilities/engineering ops on power, cooling (air and liquid), PDU and monitoring (BMS/EPMS) boundaries; enforce ESD/LOTO/PPE and audit-ready change discipline everywhere. - Own spares & reliability — plan spares strategy, track fleet failure trends, and run proactive vendor actions before incidents happen.   ABOUT YOU - 6+ years in data center / server hardware or L2/L3 hardware support, including complex hands-on work in production environments (HPC/AI/cloud at scale strongly preferred). - End-to-end hardware expertise: CPU/memory/PCIe (incl. accelerators), NICs, PSUs, drives, network, power and cooling interfaces (DLC included); strong judgment on when and how to escalate. - Diagnostics depth: confident with BMC/IPMI logs, Linux logs and CLI checks; structured root-cause analysis. - Deployment experience: you've taken racks from delivery to production, with concrete examples to show for it. - Vendor fluency: you've managed hardware vendors — RMAs, field replacements, escalations — to concrete outcomes. - Impeccable safety and discipline: ESD/LOTO/PPE without exception; clean, labeled, auditable work. - Communication & mentoring: clear status updates and handovers; able to coach engineers during live incidents with composure. - Mobility: willing to visit our other sites in the Paris region as needed.   NICE TO HAVE - GPU-dense platform experience: NVIDIA H-series (H100/H200) or GB-series rack deployments. - High-speed interconnects (InfiniBand/RoCE), RAID/storage (NVMe/SAS/SATA), vendor tooling (iDRAC/iLO/IPMI). - Automation (Python/Bash) for ops tooling and reporting; ticketing (Jira/ServiceNow), inventory/RMA flows. - Hardware qualification, burn-in or factory validation background. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Secure Frameworks is the team in Anthropic's Security Engineering org that builds shared security libraries and frameworks the rest of the company builds on. We collaborate closely with teams and leaders across Anthropic to own critical security foundations, including workload identity and authorization, cryptographic frameworks, and the centralized access proxy that  secures traffic to internal applications. Our mission is to make the secure thing easy and the easy thing secure by helping Anthropic engineers get secure behaviour by default and preventing entire classes of vulnerabilities through careful design. We own what we ship, help customers adopt better security practices and at times we work embedded directly in research, infrastructure or product teams. About the role You will design, build and run security foundations used across Anthropic's fleet, from threat model through production, on-call and adoption. Much of the work is greenfield: our infrastructure is growing quickly and the timelines are compressed, so you will help define the architecture rather than inherit it. Depending on your strengths you will focus on one or two of the areas below and contribute across the rest. Build critical security foundations including cryptographic frameworks, mTLS infrastructure, secure serialization, and authorization systems, designed to prevent entire classes of vulnerabilities Partner with product, research, infrastructure, and other security teams to ensure frameworks integrate smoothly with lower-layer security controls Scope, design and build security services and libraries end-to-end, maintain them in production, and drive through ambiguous technical problems with minimal oversight Build and operate the zero-trust access gateway that fronts Anthropic's internal services Design and roll out authorization frameworks so services enforce least privilege consistently instead of each inventing its own access controls Own cryptographic frameworks and libraries Mentor engineers, contribute to hiring, and grow security engineering culture across Anthropic Minimum qualifications 8+ years of software engineering experience building security-relevant systems in production, including leading complex initiatives independently Strong programming skills in Go, Rust or Python Deep understanding of authentication and authorization systems: OAuth 2.0 / OIDC, JWTs, service-to-service auth, policy-based access control Hands-on experience with PKI, X.509, mTLS and workload identity Working knowledge of applied cryptography: choosing and composing primitives correctly, key management, and the ways libraries fail in practice Experience shipping and operating high-reliability services on Kubernetes across cloud and on-prem environments, including being on call for them A track record of bringing clarity and ownership to ambiguous technical problems and driving them to resolution across teams A strong sense of developer experience Clear communication across all levels of the organization Passion for AI safety and the role security engineering plays in building trustworthy AI systems Preferred qualifications Built security frameworks or libraries adopted across an engineering organization, and done the work to drive that adoption Built or operated a zero-trust / BeyondCorp-style access gateway or identity-aware proxy Migrated a fleet to mTLS at scale, including certificate issuance and staged enforcement Maintained or contributed to open-source cryptographic libraries Designed authorization systems using policy languages or relationship-based models Familiarity with ML infrastructure (training, inference serving) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $32,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a Finance Data Scientist to join our central Data team as the first dedicated analytics partner to Finance. You'll turn billing, revenue and forecasting data into audit-ready numbers, and the analysis that shapes pricing and planning decisions as we scale towards IPO. - Own finance-facing analysis: revenue and ARR reconciliation, cohort and retention economics, pricing and packaging experiments. - Partner with Analytics Engineering on the certified finance KPI layer (ARR, billing, revenue), and be the first to catch when a number is quietly wrong. - Build forecasting and scenario models that FP&A uses directly in planning and board reporting. - Translate ambiguous finance questions from FP&A, RevOps and leadership into clear, reusable analysis. REQUIREMENTS Demonstrated experience as a data scientist or analyst embedded with a Finance / FP&A function, ideally at a growth-stage or pre-IPO company. - Strong SQL and Python, with comfort reconciling data across Stripe, Salesforce and a dbt-modelled warehouse. - Finance fluency: ARR, billing, revenue recognition, cohort economics — you can speak FP&A's language. - Rigour around data quality: you reconcile by default and can explain a variance, not just report it. - Strong stakeholder management with Finance leadership, and the ability to push back on ambiguous asks. BONUS - Experience preparing finance data for audit, SOX or IPO readiness. - Experience with pricing / packaging experimentation or revenue forecasting at a subscription or usage-based business. - Experience with dbt or a modern warehouse (BigQuery), partnering directly with analytics engineers. GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Grow into a Lead Finance Data Scientist role as the central Data team scales. - Expand scope into broader strategic finance or RevOps analytics. - Path into a Head of FP&A Analytics or data leadership track. LOCATION This role is remote-first, so it can be executed from anywhere in Europe or the US East Coast, with the ability to operate in CET / ET timezones required. If you prefer, you can work from our offices in London, Warsaw, Dublin or New York. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.