Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues.
Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules.
Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies.
Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate.
Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies.
Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally.
Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2).
What We Look For In You
Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred.
At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4.
Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules.
Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus.
Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments.
Be proactive, strategic, and able to direct cross-regional financial systems independently.
Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally.
Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You'll Be Doing
Manage the day-to-day operations of the customer service team, continuously improving service quality, customer experience, and team efficiency.
Monitor and analyze key customer service metrics, identify issues and root causes through data, and develop and drive improvement plans.
Independently conduct data analysis, prepare business reports, and perform regular reviews to support team decision-making.
Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery.
岗位职责:
负责客服团队日常运营管理,持续提升服务质量、用户体验及团队效率
关注并分析客服核心数据,通过数据发现问题、定位原因,并制定和推动改善方案
独立完成客服相关数据分析、业务报告及阶段性复盘,为团队决策提供支持
主动运用 AI 提升工作效率,包括数据分析、报告生成、信息处理及简单任务/工作流搭建
持续优化客服流程、SOP、知识库及相关效率工具
协同产品、运营、技术等团队解决业务问题,推动项目高质量、按时交付
What We Look For In You
Strong Judgment & Problem-Solving:
Demonstrate strong comprehension and judgment, with the ability to quickly identify the core of a problem. Able to make sound assumptions based on experience, determine a reasonable path forward, and make high-quality decisions even when facing unfamiliar situations or incomplete information.
Hungry & Strong Drive:
Demonstrate strong curiosity and a solution-oriented mindset, with a habit of digging into the “Why” behind problems. Proactively seek better solutions, mobilize resources across teams, drive issues through to resolution, and take ownership of results.
Bilingual proficiency in Mandarin and English as working languages:
Able to communicate effectively in both written and spoken Mandarin and English, participate in bilingual meetings and work presentations, and regularly engage with Mandarin-speaking clients and stakeholders to ensure clear and effective communication.
Data Analysis:
Proficient in Excel and other
data tools
, with the ability to independently perform data analysis, prepare reports, identify issues, and generate actionable business insights.
Practical AI Skills:
Have proven experience using AI to improve work efficiency. Able to effectively use AI for data analysis, reporting, information summarization, and building simple AI-powered tasks or workflows.
Relevant experience in customer service, customer experience, or customer service operations, with solid team management experience.
Strong ownership, self-motivation, and a growth mindset, with a willingness to continuously learn, innovate, and improve.
任职要求:
认知判断力强:
具备敏锐的理解和认知能力,能够快速抓住问题本质;面对未知或信息不完整的情况,能够结合经验进行预判,找到合理路径并做出高质量判断
进取心 & 推动力强:
有强烈的求知求解欲,习惯深入理解事情背后的 Why;面对困难能够主动寻找更优解,积极协调团队内外资源,持续推动问题解决并对结果负责
中英双语可作为工作语言:
能够进行中英文书面及口头沟通,参与中英文会议及工作汇报;工作中需频繁对接中文客户及利益相关方,确保沟通准确、高效
具备数据分析能力:
熟练使用 Excel 等数据工具,能够独立完成数据统计、分析及报告,并从数据中发现问题、形成业务洞察
具备实际 AI 应用能力:
有真实的 AI 提效案例,能够熟练使用 AI 辅助数据分析、数据报告、信息总结等工作,并能搭建简单的 AI 任务或工作流
具备客服、客户体验或客服运营相关工作经验,有一定团队管理经验
具备较强的责任感、自驱力和成长意愿,愿意持续学习、创新和自我迭代
Benefits & Perks:
Competitive remuneration package (Base Salary + Yearly Bonuses)
Meal allowance
Unlimited transport allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Job Overview This role is responsible for owning and representing the English-speaking World of Tanks community at a professional level. You will act as a key bridge between players and the product, combining strong game knowledge, analytical capability, and clear communication to support both community health and business decisions. The role requires someone who can confidently engage with players, interpret sentiment, and communicate effectively across a range of situations, from day-to-day interactions to high-visibility and live-audience settings. Therefore, the role is best suited for someone with prior experience. You will work closely with publishing, social media, competitive gaming, and livestream teams to deliver a cohesive global strategy. Reports to Senior Community Manager
What will you do?
— Own and actively manage the English-speaking World of Tanks community across official platforms.
— Act as a credible voice of the product, demonstrating strong in-game knowledge, including mechanics, meta, systems, and player behavior.
— Translate community sentiment into clear, structured reports with actionable insights for internal stakeholders.
— Communicate effectively in high-visibility and complex situations, including interactions with content creators and community leaders.
— Represent the product in live and high-visibility formats, including livestreams, presentations, or community events, with clear and confident communication.
— Drive engagement through discussions, initiatives, and community-led activities.
— Identify and support key community contributors and creators.
— Monitor, analyze, and report on community KPIs and sentiment trends.
— Collaborate cross-functionally to ensure consistent messaging and execution of publishing plans.
— Proactively support a constructive and engaged community environment.
What are we looking for?
Must-have
— Excellent written and spoken English, (C1-C2).
— Deep, practical knowledge of World of Tanks, with active gameplay and strong understanding of the game.
— Minimum 2 years of professional experience in community management, gaming industry strongly preferred.
— Demonstrated ability to analyze feedback and produce clear, structured reports.
— Strong communication skills, including the ability to speak confidently and clearly in front of live audiences and in high-visibility situations.
— Strong understanding of PC gaming culture and online communities.
— Analytical mindset with experience tracking and interpreting community KPIs.
— Ability to work flexible hours, including evenings and weekends when required.
Nice-to-have
— Experience hosting or participating in livestreams, presentations, or public-facing content.
— Experience organizing community events, both online and offline.
— Familiarity with social media and content strategy.
— Project management experience.
— Experience with tools such as JIRA, Confluence, and analytics platforms.
— Additional European languages e.g. German or Polish.
Work mode
— Hybrid (2-3 days of work from the office).
— Relocation and immigration support provided for candidates ready to relocate at short notice.
What we value in this role?
— Strong game credibility, with the ability to speak confidently about World of Tanks beyond a surface level.
— Clear, structured communication in both public-facing messaging and internal reporting.
— Professionalism in complex situations, staying composed and solution-focused when engaging with passionate or critical community members, including content creators.
— Confidence and presence when communicating in live or high-visibility environments.
— Ability to turn feedback into insight by identifying patterns across multiple regions and translating them into meaningful recommendations.
What success looks like?
— You are seen by players and creators as a credible, informed, and consistent voice.
— Your reporting provides clear insights that support decision-making, not just summaries of sentiment.
— You contribute to a constructive and engaged community environment, including during challenging moments.
— You communicate confidently and effectively in live and high-visibility situations.
— You build productive relationships with community leaders and creators, even when perspectives differ.
Benefits
— 5 weeks of Annual Leave per calendar year
— Additional paid time off
— Sick Leave Compensation, Maternity & Paternity Leave Benefits
— Career development and education opportunities within the company
— Meal card contribution
— Public transportation allowance
— Premium private healthcare
— Mental well-being program (iFeel)
— Multisport
— Employee discounts
— Personal Gaming Account
— Coffee, fruits, and snacks in the office
— Company events
— Seniority Awards
— Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Solutions Consultant, Public Sector at Ramp, you’ll serve as the primary technical and financial advisor for government agencies, educational institutions, and nonprofits evaluating Ramp. You will guide prospective customers through technical discovery, design tailored solutions that align with compliance and security requirements, and deliver compelling demos that highlight Ramp’s ability to modernize financial workflows.
Partnering closely with Sales, Product, Engineering, and Compliance, you’ll act as the bridge between complex customer needs and Ramp’s platform capabilities. Your role is equal parts storyteller, architect, and trusted advisor—helping public sector organizations unlock efficiencies while navigating procurement, compliance, and multi-stakeholder environments.
WHAT YOU'LL DO
- Lead Technical Discovery & Demos: Conduct deep technical and workflow discovery with public sector prospects; deliver customized demos showcasing Ramp’s value for finance, procurement, and compliance teams.
- Design Public Sector Solutions: Architect secure, scalable solutions leveraging Ramp’s APIs, ERP integrations, and compliance frameworks to meet the unique needs of federal, state, and local governments.
- Partner in Complex Sales Cycles: Collaborate with Account Executives to drive technical consensus across diverse stakeholders, translating technical concepts into strategic outcomes.
- Support Security & Compliance Alignment: Ensure proposed solutions align with FedRAMP, SOC 2, HIPAA, CJIS, and relevant procurement requirements.
- Guide RFPs & Proposals: Lead technical evaluations, respond to RFPs, and build ROI analyses that demonstrate Ramp’s value.
- Collaborate Cross-Functionally: Work closely with Product, Engineering, and Compliance to prioritize integrations and share public sector customer insights that shape Ramp’s roadmap.
- Enable Seamless Implementation: Partner with Customer Success on post-sale deployments, ensuring customers achieve value from Ramp quickly and securely.
- Act as a thought leader in public sector finance modernization: participating in industry events, conferences, and customer workshops.
WHAT YOU NEED
- 5-7 years of experience in Solutions Consulting, Sales Engineering, or Solutions Architecture at a SaaS or fintech company.
- Strong background in financial systems, accounting workflows, and ERP integrations.
- Hands-on expertise with API integrations, SFTP configurations, and security protocols.
- Experience supporting public sector organizations, with a working knowledge of procurement processes, compliance frameworks, and IT/security requirements.
- Ability to influence and present to executive stakeholders across technical and business functions.
- Proven success navigating long, multi-stakeholder sales/adoption cycles.
- Bachelor’s degree in computer science, engineering, business, finance, or a related field.
NICE TO HAVE
- Familiarity with federal and state procurement frameworks.
- Experience with government financial systems (e.g., Oracle, PeopleSoft, Workday, SAP).
- Programming familiarity (Python, SQL, Java) for solution prototyping.
- Cloud platform knowledge (AWS, Azure, GCP).
- Project management certification (e.g., PMP, PMI-ACP).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the first BDR Manager in our London office, you will lead the onsite team building Ramp’s presence across the European market. In this high-velocity front-line manager role, you will develop and coach a team of Business Development Representatives, and work closely with leaders across Sales, Marketing, Product, and the executive team to define and scale Ramp’s BDR motion across the UK and Europe.
This is a player-coach role: you will lead from the front, contribute directly to key prospecting initiatives, and help recruit and develop the team. If you are excited by building high-performing teams, embracing challenges, and playing a defining role in Ramp’s European growth, this role is for you.
WHAT YOU'LL DO
- Lead from the front as a hands-on player-coach, modeling best-in-class prospecting and qualification.
- Hire, coach, and develop a high-performing BDR team focused on building qualified European pipeline.
- Build and evolve Ramp’s European BDR playbook, from ICP and competitive positioning to qualification and handoff standards.
- Create and refine collateral, including messaging, sequences, call scripts, discovery frameworks, and objection handling.
- Set clear activity, conversion, and pipeline goals; use data and coaching to improve team performance.
- Partner with AEs and cross-functional counterparts to sharpen targeting, messaging, and pipeline conversion.
- Experiment with new campaigns and outreach approaches.
- Help define Ramp’s go-to-market motion and build the BDR organization.
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- 1+ Minimum of year of quota-carrying sales experience as an IC
- History of consistent quota over-attainment
- Evidence of helping individuals and/or peers improve performance and progress in their careers.
- Strong written and verbal communication
- Self-starter with a high sense of urgency
- Strong ability to prioritize and multitask
- Comfortable operating in a fast-paced environment
- Ability to work 5x a week in office, in London, United Kingdom
NICE-TO-HAVES
- Fluency in additional European languages
- Experience leading BDR teams with a proven track record of exceeding goal
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Previous experience in a customer-facing role, ideally within a fast-paced environment
- Prior CRM experience (preferably Salesforce)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Dubai; United Arab Emirates; Riyadh
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We are building a Government Affairs and Public Policy (GAPP) team with the ambition and expertise to help shape one of the world's most dynamic environments for artificial intelligence and digital innovation.
As our Government Affairs Lead for the Middle East, you will help establish and strengthen Cohere's presence across the United Arab Emirates, the Kingdom of Saudi Arabia, and the other Gulf Coast countries ensuring the company's voice contributes to the development of AI policy, digital transformation, public-sector innovation, procurement, and economic diversification initiatives.
This is an exciting opportunity for an experienced government affairs professional who thrives at the intersection of government, technology, and public policy, and who wants to help position Cohere as a trusted partner supporting the region's ambitions to become a global leader in artificial intelligence.
You will work alongside experienced policy leaders, collaborate closely with senior executives, and contribute directly to Cohere's strategic growth across two of the world's fastest-growing AI markets.
KEY RESPONSIBILITIES:
- Report directly to Cohere's Head of EMEA Government Affairs & Public Policy, partnering closely with senior leadership, legal, public policy, responsible AI, communications, and commercial teams to develop and execute Cohere's government affairs and stakeholder engagement strategy across the UAE and the Kingdom of Saudi Arabia.
- Serve as Cohere's primary government affairs representative across the region, building trusted relationships with ministries, regulators, government authorities, public-sector organizations, sovereign entities, and innovation agencies.
- Monitor and assess legislative, regulatory, and public policy developments affecting artificial intelligence, cloud computing, data governance, cybersecurity, digital infrastructure, and emerging technologies across the region.
- Support policy advocacy by developing consultation responses, policy submissions, briefing materials, executive talking points, and stakeholder engagement strategies related to AI regulation, digital economy initiatives, technology policy, and public procurement.
- Partner closely with commercial and public sector sales teams to support business development opportunities across government, financial services, telecommunications, energy, and other regulated industries.
- Collaborate with communications, marketing, and public relations teams to ensure consistent and effective messaging regarding Cohere's approach to responsible AI, innovation, and technology policy.
- Represent Cohere in industry associations, public-private partnerships, conferences, and policy forums across the Middle East.
- Develop and manage relationships with external government affairs consultants, advisors, and trade associations across the region.
- Ensure all government engagement, lobbying, and political activities are conducted in full compliance with applicable local laws, regulations, and company policies.
- Contribute to broader regional government affairs initiatives across the GCC and support cross-functional projects involving international stakeholders.
QUALIFICATIONS
- 7+ years of experience in government, a ministerial office, public policy, diplomacy, public-sector consulting, regulatory affairs, corporate government affairs, or a leading industry association.
- Strong understanding of the policymaking, regulatory, and public-sector landscape in either the United Arab Emirates or the Kingdom of Saudi Arabia, with the ability to quickly develop expertise across both markets.
- Experience building trusted relationships with senior government officials and public-sector stakeholders.
- Familiarity with AI policy, digital transformation, innovation policy, cloud technologies, public procurement, or technology regulation.
- Excellent written and verbal communication skills in English. Professional proficiency in Arabic is highly desirable.
- Strong analytical skills with the ability to translate complex policy developments into clear business implications and actionable recommendations.
- A collaborative mindset and the ability to work effectively across international, cross-functional teams spanning multiple time zones.
- An entrepreneurial, self-starter mentality with excellent stakeholder management and project execution skills.
- Passion for artificial intelligence, emerging technologies, and the opportunity to help shape the policy environment supporting responsible AI adoption.
- An undergraduate degree in political science, international relations, public policy, law, business, economics, or a related field (or equivalent practical experience).
PREFERRED QUALIFICATIONS
- Professional proficiency in Arabic.
- Existing relationships with government stakeholders in both the UAE and Saudi Arabia.
- Experience engaging with GCC institutions or regional organizations.
- Experience in enterprise software, cloud computing, artificial intelligence, or another emerging technology sector.
- Experience supporting government procurement, digital transformation, or national AI initiatives.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York; Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most curious people to help us do it. As a member of our Analytics & Data Insights team, you'll tackle the kind of problems that don't have textbook answers yet, launch products that didn't exist a year ago, and help enterprises understand what foundational AI actually means for their bottom line.
As a Data Engineer, you will:
- Work directly on new customer experiences built on one of the most advanced AI systems in the world
- Collaborate daily with researchers and engineers who are some of the best in the world at what they do
- Run implementations end-to-end and see initiatives through to real outcomes
- Partner across research, marketing, sales, and finance to help define how Cohere grows, with your recommendations feeding directly into products and strategy
You may be a good fit if you have:
- 5+ years of experience working on production-grade data processing systems
- Strong command of Python and SQL
- Experience with distributed data processing frameworks such as Apache Beam, Spark, or Flink, alongside large-scale data system design
- The ability to transform unstructured data into performant datasets in relational databases and blob storage
- Familiarity with modern analytics stack tooling such as BigQuery, Airflow, or dbt
- Knowledge of Java or Golang (nice to have)
- Experience with Kubernetes (nice to have)
- Genuine excitement about AI - you follow the research, have opinions, and enjoy being in the weeds
- Comfort operating at the edge of what's known, with a desire to build something genuinely new rather than optimise what already exists
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Dubai, United Arab Emirates
Comprehensive Position Overview:
Role Function:
The Duct Fabricator plays a critical role within the Mechanical, Electrical, and Plumbing (MEP) and HVAC divisions, converting engineering specifications into structural duct systems required for proper air distribution, ventilation, and climate control across commercial, residential, and industrial facilities.
Operational Environment:
Works primarily within off-site sheet metal workshops, pre-fabrication yards, or dedicated on-site fabrication areas alongside mechanical engineers, quality control inspectors, and assembly teams.
Detailed Technical Responsibilities:
Pattern Development & Material Selection:
Analyze complex HVAC shop drawings, cut sheets, and Bill of Quantities (BOQ) to perform accurate material take-offs.
Lay out, stretch, and develop patterns for custom sheet metal fittings—including offset transitions, bullhead tees, square-to-round adapters, and fire damper casings—minimizing material scrap.
Select appropriate sheet metal gauges (typically 18 to 26 gauge GI or specialized PI panels) based on system static pressure classifications and airflow parameters.
Precision Fabrication & Assembly Procedures:
Cut sheet metal accurately using foot shears, hand snips, and automated plasma cutting tables.
Form joint edges, standing seams, drive cleats, Pittsburgh locks, and snap locks using specialized roll formers and folder machines.
Assemble duct sections securely using spot welding, riveting, self-tapping screws, or specialized mechanical clinching techniques.
Insulation & Cladding Application:
Measure, cut, and apply internal or external insulation materials, including fiberglass insulation board, elastomeric rubber (Nitrile), and rockwool.
Secure insulation with mechanical fasteners, stick pins, and high-performance spray adhesives, applying aluminum foil vapor barrier tape to guarantee airtight thermal protection.
Fabricate weather-proof metal cladding (Alu-Zinc or Aluminum) for external, rooftop ductwork installations exposed to extreme desert conditions.
Quality Standards & Testing Protocols:
Verify cross-sectional dimensions, diagonal alignment, and flatness tolerances before dispatching finished units to the installation crew.
Execute light testing and pressure-drop/air-leakage testing per SMACNA (Sheet Metal and Air Conditioning Contractors' National Association) or DW144 guidelines.
Ensure all fabricated assemblies comply with local authority civil defense regulations (e.g., Dubai Civil Defense fire-rated duct requirements).
Requirements
Formal Technical Education:
Industrial Training Institute (ITI) Certificate, Vocational Trade Diploma, or Technical High School Certificate specializing in Sheet Metal Working, Mechanical Trade, or Fitting.
Demonstrated Technical Expertise:
Minimum of 3 to 5 years of verified experience in high-volume HVAC duct production within the UAE or wider GCC region.
Practical knowledge of sheet metal bend allowances, stretch-outs, and seam allowances.
Familiarity with SMACNA, DW144, ASHRAE, and Dubai Municipality green building code specifications.
Soft Skills & Operational Attributes:
Strong spatial reasoning skills to visualize 3D objects from 2D orthographic engineering plans.
Strict commitment to occupational health and safety (HSE) standards, including the consistent use of Personal Protective Equipment (PPE) such as cut-resistant gloves, ear protection, and safety boots.
Ability to perform physical labor involving heavy lifting, extended standing, and operating vibrating machinery.
Benefits
Competitive salary;
Official UAE employment status;
Comprehensive medical insurance coverage;
Working schedule 6 days per week from Monday to Saturday and Sunday is off.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Come lead the Identity & Access Management Platform team (IAM Platform) — the foundational layer that decides who can see and do what across all of ClickUp. This team owns the authorization engine, the permission and role model, authentication (SSO, MFA, SCIM, OIDC), sharing primitives, audit logs, and the core data model and APIs that define how customers' work is organized and nested across the product — the foundation every other part of ClickUp is built on. It is backend-heavy, high-blast-radius work. As we move upmarket, this is some of the most important and security-sensitive work we do — enterprises decide whether they can trust us based on how precise, predictable, auditable, and manageable our access controls are.
We're looking for a Senior Engineering Manager to lead and grow this team. Your mandate is twofold: deliver an enterprise-grade access management platform — extensible, configuration-driven, correct and auditable by design — and build the team that will carry it, hiring and developing engineers as we invest heavily in enterprise. You'll raise the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keep them there, partnering with a Staff engineer on technical direction while you own delivery, people, and priorities.
Just as important: you'll run this team the way ClickUp runs — AI-native. We structure work so AI agents can read it, route it, roll it up, and report on it, so a small team amplified by agents operates at a different scale. There are no status-reporting meetings; agents keep status, progress, and health current from real signals, and reporting is self-serve. We want a manager who has already used AI flows to cut noise, eliminate busywork, and streamline how a team operates — and who will push that further.
RESPONSIBILITIES:
- Lead, grow, and develop the IAM Platform engineering team — own hiring, mentorship, performance, and career growth, and scale the team thoughtfully as we expand our enterprise investment.
- Own the delivery of ClickUp's enterprise-grade access management platform: the authorization engine and permission/role model, authentication (SSO via SAML/OIDC and social/Okta/Entra, MFA/2FA, session and token management), SCIM provisioning, sharing and access-control primitives, audit logs, OAuth and API token management, and the core data model and APIs that define how customers' work is organized across the product.
- Set the roadmap and priorities in partnership with product, security, and engineering leadership — elevating the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keeping them there.
- Run an AI-native team: structure the work so agents can route, scope, and report on it; use AI flows to remove status meetings and manual reporting, reduce noise, and let a small team operate at scale. Continuously raise the bar on how the team leverages AI end-to-end.
- Partner with enterprise customers, GTM, and security teams on access-control and identity requirements, and represent ClickUp credibly in enterprise security and architecture reviews.
- Own operational excellence for high-blast-radius services: a healthy on-call rotation, safe migrations, reliability, and a clear security boundary where the server remains the source of truth.
- Uphold a high engineering bar — design and code review, testing, performance, and security-by-design — for the most security-critical area of the product.
- Collaborate across backend, frontend, platform, product, design, and infosec to ship coherent access experiences on top of the platform.
REQUIREMENTS:
- 8+ years of professional software engineering experience building production SaaS, with 3+ years managing engineering teams (including senior engineers).
- Identity and access management experience is required — hands-on background delivering authentication and authorization systems: OAuth 2.0, OIDC, SAML, JWTs, MFA/2FA, enterprise SSO, SCIM, and RBAC/permission and role models, ideally in a multi-tenant environment.
- A proven ability to use AI tools and agentic workflows to reduce noise and streamline how a team works — automating reporting, triage, and status, and freeing engineers to focus on building.
- Experience delivering enterprise-grade SaaS at scale, and working directly with enterprise customers and their security, compliance, and administrative requirements.
- A track record of building and scaling high-performing engineering teams — hiring, growing, and retaining strong engineers.
- Enough technical depth to lead architecture discussions, make sound trade-offs on high-blast-radius systems, and hold a high bar without being the sole implementer.
- A security-conscious mindset: you design access control precisely, treat the server as the source of truth, and think about correctness, auditability, and blast radius by default.
- Excellent communication and cross-functional collaboration skills across engineering, product, design, and security.
- Daily fluency with AI tools in your own workflow.
PREFERRED QUALIFICATIONS:
- Experience owning IAM or authorization at scale — millions of users, multi-tenant, or workspace-scoped identity and token models.
- Experience designing configuration-driven or policy-based access models (RBAC/ABAC), authorization engines, or Zero Trust identity.
- Experience with SCIM provisioning, audit logging, and enterprise compliance frameworks (SOC 2, ISO 27001, and similar).
- A track record of moving a product upmarket and winning demanding enterprise customers.
- Experience introducing AI-native or agent-driven operating models to an engineering team.
- Experience managing engineers across backend and frontend, or managing other leads.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote US
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
Seattle, WA or Remote US
Annual salary:
$140,000 - $165,000 USD (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location)
Type:
Full-Time
Reports to:
Director, Analytics
About this Role
Nex’s user base is growing quickly, and the amount of data we’re working with is growing even faster. We are seeking an experienced Senior Data Scientist to upgrade our analytics department, and help us understand our customer’s needs better than ever before as we launch in several new countries around the world.
The ideal candidate for this role is fundamentally curious about the world, and wants to learn as much as possible about how our customers behave. We want Nex to exist at the forefront of subscription-based gaming, and give our customers the best gaming experiences for their age ranges, and the person in this role will have the opportunity to design & carry out the studies that get us there. If you want to work on a small team, for a growing company, and spend your time learning how best to provide value for our customers, we want to hear from you!
What You'll Do
Dive deep into customer data:
With over a million devices sold, hundreds of thousands of active subscribers and many more on the way, we’ve barely scratched the surface on how to understand our customers. We have terabytes of data, 10s of billions of rows and counting, for you to play around in.
Transform questions into actions:
We’re curious about our customers at all levels of the company, and any given question from any given team can potentially be a worthy avenue of study. Take initiative and spend your time working on taking those questions and running with them.
Design studies & automate their upkeep
: We don’t just want to learn things once—work with other members of the analytics team to make sure that the existing frameworks you come up with keep running as we move onto new ones.
Write documentation and white papers:
Communicate what matters in a manner that is clear, shareable, and can be understood at all levels of the company. Tell us what you’ve discovered, how you got there, and how we can use it.
Qualifications
7+ years of experience as a
Data Scientist
or 9+ years of experience as a
Business Analyst
.
Proficiency in SQL to retrieve data from a Redshift database.
Proven ability to work independently, without constant guidance.
Comfortable working in ambiguous environments that require iteration & investigation.
Strong written communication skills.
Bachelor’s degree in a quantitative field.
Preferred Qualifications
Proficiency in Python or R, in addition to SQL.
Experience with machine learning tools and/or large data processing frameworks (i.e. Apache Spark).
Experience with A/B methodology testing.
Ability to work in cross-functional environments.
Ability to thrive and create without the use of AI tools as a baseline.
What Sets You Apart
Creative solutions to complex problems.
Proactive approach to projects.
Ability to thrive in a fast-paced environment.
Experience working with teams from different cultures and backgrounds.
You’re an expert on your own work & can back up your results.
Good-natured and easy to work with.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next New Business Account Executive in Japan
About the job
This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of winning new customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Business-level proficiency in English (both spoken and written) is preferred to effectively collaborate with internal stakeholders.
Desired:
Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role,
approximately
25% travel
is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Europe; Canada; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
At Cohere, we're pushing the boundaries of what these technologies can achieve for production environments, and we're seeking a senior engineer who understands the practical challenges of making AI systems work at scale. This role demands deep technical expertise in production environments and the ability to bridge research concepts with real-world implementations.
This position is hands-on and engineering-driven. You'll focus on production systems, experiment with frontier models, and collaborate with talented engineers to build scalable, production ready solutions. We strive for excellence in both engineering and science by meticulously designing experiments and design docs. We blend engineering and research seamlessly. Everyone contributes to both, depending on organizational needs. We provide access to world class compute resources, data, and talent to ensure you can do your best work. This role is perfect for you if you:
- Have a deep passion for quality work.
- Enjoy tuning and optimising large LLM models.
- Comfortable working with people with different levels of software engineering skills, from beginner to more advanced.
- Comfortable diving into complex ML codebases to identify and resolve issues, ensuring the smooth operation of our systems.
- Thrive in a fast-paced, technically challenging environment, where you can contribute your innovative ideas and solutions.
Key responsibilities:
- Design and write high-performing and scalable software for training models.
- Develop new tools to support and accelerate research and LLM training.
- Coordinate with other engineering teams (Infrastructure, Efficiency, Serving) and the scientific teams (Agent, Multimodal, Multilingual, etc.).
- Research, implement, and experiment with ideas on our cluster and data infrastructure.
- Collaborate, Collaborate, and Collaborate with other scientists, engineers, and teams!
Qualifications:
- Extremely strong software engineering skills.
- Value test-driven development methods, clean code, and strive to reduce technical debts at all levels.
- Proficiency in Python and related ML frameworks such as JAX, Pytorch and/or XLA/MLIR.
- Experience using and debugging large-scale distributed training strategies (memory/speed profiling).
- Experience with distributed training infrastructures (Kubernetes) and associated frameworks (Ray).
- Experience in ML and LLM academic research.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
HR Systems Transformation & Technical PMO Manager / Senior Manager
to drive the implementation and governance of global HR technology initiatives.
This is not a traditional HRIS Business Analyst or system configuration role. This role will focus on
digital
transformation delivery, program management, process redesign, system governance, risk management and global adoption
.
The ideal candidate combines strong
digital
transformation and PMO capabilities
with practical HR systems knowledge and can work effectively across HR, Engineering, Information Security, Compliance, Legal and regional teams.
What You’ll Be Doing
Drive
global HR technology and process transformation initiatives
, translating strategic priorities into structured implementation plans, milestones and measurable outcomes.
Manage the
day-to-day PMO and delivery activities
for HR systems initiatives, ensuring project timelines, actions, risks and stakeholder decisions are actively managed.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Coordinate
global system rollouts
across HR, Engineering and regional teams, including UAT, defect tracking, implementation readiness, cutover, launch and post-launch stabilization.
Partner closely with Engineering to ensure HR requirements, business rules, controls and launch expectations are clearly understood and incorporated into product delivery.
Review existing HR processes and identify opportunities to
simplify, standardize and automate workflows
before introducing new technology.
Develop and maintain
HR system governance frameworks
, including role-based access controls, permission matrices, approval structures and access review processes.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Maintain strong
change-control, documentation and governance standards
for system enhancements and process changes.
Support the design and rollout of
automation and AI-enabled HR processes
, identifying where policies, compliance requirements, approvals, controls, and human intervention need to be embedded within the employee journey.
Drive
change management and adoption activities
, including stakeholder engagement, communication, training, and rollout support across countries and HR teams.
What We Look For In You
Experience delivering
HR transformation, HR technology, digital transformation, or enterprise systems programs
in a Manager or Senior Manager capacity.
Strong hands-on
project / program management and PMO experience
, particularly across complex, cross-functional initiatives.
Good understanding of
HR systems, processes and employee lifecycle workflows.
Comfortable partnering with technical teams.
Strong process improvement mindset with experience in
workflow automation, digitalization or AI-enabled transformation
.
Experience with
system governance, access management, controls, or data privacy
is highly desirable.
Able to operate with a high degree of ownership, push initiatives forward, challenge stakeholders constructively and manage multiple workstreams simultaneously.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mexico
Workplace: remote
About the Opportunity
We are seeking experienced customs and trade compliance professionals to support a project focused on Mexican import/export regulations, tariff classification, and customs compliance.
This project involves reviewing realistic customs scenarios, documenting how experienced professionals approach complex regulatory decisions, developing expert reference solutions, and validating technical analyses. The resulting expert materials will support the development and evaluation of advanced AI systems for professional workflows.
This is flexible, project-based consulting work intended for professionals who are actively practicing or have recent hands-on experience in Mexican customs and trade compliance.
Project Details:-
Engagement Type: Independent Contractor / Project-Based (Flexible, Part-Time)
Location:Remote (Mexico)
Compensation: $12/hr
Scope of work: 10 hrs-12 hrs Weekly
What You’ll Do
Review realistic import and export scenarios involving Mexican customs regulations.
Develop expert reference solutions for customs classification and trade compliance tasks.
Document the reasoning behind customs decisions and regulatory interpretations.
Review and validate alternative solutions for technical accuracy, completeness, and regulatory compliance.
Identify missing information, incorrect assumptions, or inappropriate decision sequences.
Reference applicable regulations where appropriate (e.g., Ley Aduanera, LIGIE, TIGIE, NOMs, RRNA, T-MEC).
Collaborate with our project team to ensure expert knowledge is accurately represented.
Required Qualifications
3+ years
of recent, hands-on experience in customs brokerage, tariff classification, trade compliance, import/export operations, or a related field.
Current or recent (within the past two years) practical experience with Mexican customs regulations and procedures.
One or more of the following professional backgrounds:
Licensed
Agente Aduanal
Clasificador Arancelario
Trade Compliance Specialist
Customs Compliance Specialist
Import/Export Compliance Professional
Customs or Trade Consultant
Professional fluency in Spanish.
Ability to clearly explain and document the reasoning behind regulatory and classification decisions.
Preferred Experience
Experience in one or more of the following areas is highly desirable:
Tariff classification (Clasificación Arancelaria)
LIGIE / TIGIE
T-MEC / USMCA
NOMs and RRNA
Customs valuation
Rules of origin
Pedimentos
VUCEM
Customs audits or trade compliance reviews
Experience using official Mexican customs resources (e.g., ANAM, SAT, SNICE, VUCEM) is preferred. Experience with commercial customs software is welcome but not required.
Working proficiency in English sufficient to understand project instructions and communicate with the project team.
Knowledge of U.S. customs regulations, HTS classification, or cross-border Mexico-U.S. trade operations is a plus.
Why This Project Matters?
Your expertise will help document how experienced customs professionals solve complex regulatory problems in practice. By capturing expert workflows and decision-making, you will contribute to the development of high-quality reference materials that support advanced AI systems for professional customs and trade compliance.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
As a member of Ramp's Risk Strategy & Operations team, you will leverage data to develop and optimize credit strategies.
Credit is one of Ramp's most consequential products. Every policy change affects how customers can grow their usage, and how responsibly Ramp scales up while managing risk. Credit Risk Strategy owns these tradeoffs end to end.
In this role, you will own or help build strategy across credit risk areas like credit limits, payment speed, and collections. You'll take ambiguous problems, get to the data, prototype the solution, and push the change with Product, Engineering, Data Science, Risk Operations, Finance, Customer Experience, and Compliance.
AI fluency is required. We use AI as a core pillar of our risk management stack, and you will be prototyping and managing related Agents and tools. You should already be using tools like Claude Code, Codex, or similar AI tools to write code, explore data, prototype apps, automate workflows, and check your own work. You do not need to be a software engineer, but you do need to use AI to ship something runnable or inspectable enough to test, improve, and hand off.
We are looking for builders with high agency and high urgency: people who prototype the workflow, not just write the recommendation for someone else to build.
What You'll Do
- Own credit risk strategy for areas like model prototyping, credit limits, payment speed, collections, etc.
- Use SQL, quantitative reasoning, and credit risk judgment to investigate patterns, size opportunities, define policy changes, and pressure-test recommendations.
- Build the first useful version when the workflow does not exist: a tool, app, dashboard, agent, notebook, QA loop, monitor, or decisioning process.
- Use AI tools every day to move faster on research, analysis, coding, synthesis, writing, verification, and follow-through.
- Build AI into credit risk workflows: feature exploration, policy monitoring, case review, exception handling, decision support, documentation, and human-in-the-loop QA.
- Investigate new data sources and model features; evaluate signal quality, coverage, failure modes, and how they would change credit decisions.
- Make ambiguous credit risk decisions within your surface area, balancing loss, customer experience, operational burden, growth, compliance, and risk-adjusted returns.
- Partner with Product, Engineering, Design, to execute and build the risk management infrastructure
What You Need
- Minimum 2 years of experience in credit risk management or quantitative strategy role
- Minimum 2 years of experience using SQL or Python for data retrieval and manipulations
- AI fluency you can demonstrate live: name the tools, show an artifact, explain a recent failure mode, and walk through how you verified the output before using it in a credit risk decision.
- Ownership in ambiguity: you define the question, get the data, make the call, communicate the tradeoffs, and drive follow-through without waiting for perfectly scoped work.
- Strong communication: you can compress a complex credit risk decision into a clear narrative that leadership and cross-functional partners can act on.
Nice-to-Haves
- Previous experience building credit risk in similar Card or expense management products
- Previous experience in high-growth startups or environments where the operating model changed quickly.
- Previous experience with Operations teams
Compensation
We are open to hiring at multiple levels for this role (Analyst, Associate, or Senior Associate). Level is determined during the interview process.
The expected base salary ranges are:
- Analyst: $108,000 to $148,000
- Associate: $140,000 to $192,000
- Senior Associate: $160,000 to $200,000
These ranges reflect base salary for New York City and do not include equity or benefits, both of which this role is eligible for.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We are seeking an experienced and dynamic leader to build ElevenLabs' public sector business across France. The Public Sector Partnerships Lead will identify and build relationships with government institutions across France, bridging the gap between government and our GTM team to drive adoption of ElevenLabs' products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
In this role, you will:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across France — from healthcare and education to transport, public banks, and other state-owned enterprises — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs' products.
- Build and maintain a wide network of relationships across French government institutions — spanning ministries, agencies, établissements publics, and SOEs — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company's public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across France, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company — including EU-level developments given France's influence in shaping EU AI policy.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
Who you are:
- You're genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You're comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
What you bring:
Primary requirements
- 10+ years' experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across French government institutions — spanning ministries, agencies, établissements publics, and SOEs, including in healthcare, education, and transport. Prior government or grands corps experience is a plus but not required if network breadth is strong.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience navigating EU institutions or other major European markets is a plus.
Also required
- Strong knowledge of the French and EU AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across France.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English and French.
Location
This role is located in France.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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ГибридPrague
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