Location: Espoo
Workplace: Hybrid
PRODUCTION TEAM LEAD, SATELLITE ELECTRONICS SUBSYSTEMS
Role highlights
- Title: Production Team Lead, Satellite Subsystems (Electronics, Battery and Software Integration)
- Department: Global Manufacturing Organisation
- Location: Espoo, Finland
- Reports to: Head of Subassemblies
- Employment type: Permanent
- Workplace model: On-site
- Employment is subject to applicable security screening (including SUPO, where required)
LEAD TODAY'S PRODUCTION. ENGINEER TOMORROW'S SYSTEMS.
Before launch, ICEYE satellites rely on complex electronics, battery packs, and flight software. Today, these critical workflows depend heavily on manual assembly and verification.
To support our rapid growth, we are seeking a Production Team Lead to modernize, scale, and own this end-to-end area, enabling exponential output while ensuring quality, cost efficiency, and operational simplicity.
Leading teams across electronics, batteries, software, and testing, you will utilize dedicated capital resources to build an automated, data-driven production environment.
WHAT YOU WILL OWN
- Daily Operations: Lead manufacturing across electronics assembly, battery fabrication, software loading, integration, and functional testing while upholding safety, quality, cost, and throughput standards.
- Production Architecture: Standardize workflows, takt times, line layouts, and kitting to deliver predictable, repeatable cycle times.
- New Product Introduction (NPI): Scale new subsystem designs and next-gen satellite platforms from R&D to high-rate production, ensuring tooling, test, and workforce readiness.
- Automation & Digital Manufacturing: Champion automated functional testing, scripted software deployment, unit-level data logging, and full electronic revision traceability.
- Hardware-Software Integration: Optimize workflows spanning assembly, functional testing, firmware flashing, and systemic validation to ensure flawless alignment between software releases and hardware revisions.
- DFM/DFT & Continuous Improvement: Participate in design reviews, translating floor-level yield and test metrics into continuous design and manufacturing enhancements.
- Risk & Quality Controls: Embed best practices for battery handling, state-of-charge management, ESD protection, FOD control, and cleanroom disciplines directly into daily operations.
- Leadership & Development: Recruit, train, certify (J-STD-001, IPC-A-610, ESD), and mentor a team of 10–15 technicians using visual management and Lean frameworks.
WHAT YOU BRING
Required Qualifications
- 5+ years of assembly and testing experience in electronics, battery systems, avionics, rf within high-reliability sectors (aerospace, defense, EV, or robotics).
- Proven leadership experience managing and coaching 10–15 technicians in fast-paced production environments.
- Strong practical electronics expertise: interpreting schematics/drawings, operating diagnostic equipment, and isolating root causes.
- Software integration experience: firmware flashing, version control, configuration management, automated log parsing, and test script execution (e.g., Python).
- Foundational knowledge of battery safety and handling protocols, including state-of-charge management.
- Applied mastery of Lean manufacturing principles (standardized work, takt time, root-cause analysis) with a track record of driving operational improvements.
- Strong analytical problem-solving skills and professional English communication abilities.
Technical Domains Managed
You will lead and collaborate with experts across PCB design, embedded software, battery electrochemistry, RF testing, and environmental testing. Specialized background in any of these areas is a plus.
Preferred Qualifications
High-rate manufacturing background; experience implementing automated test systems or software deployment pipelines; active J-STD-001/IPC-A-610 Trainer certifications; familiarity with ECSS/NASA standards; experience with MES, ERP, or PLM platforms.
THE BAR
We are looking for a forward-thinking leader who blends operational rigor with a systems-engineering mindset—proactively eliminating manual bottlenecks, addressing root-cause defects, and continuously optimizing manufacturing efficiency.
WHO THIS IS NOT FOR
- Professionals seeking to administer legacy processes rather than design, build, and scale new operational frameworks.
- Candidates who prefer strict boundaries between hardware and software engineering domains.
- Desk-bound managers—this role requires an active, engaging daily presence on the cleanroom production floor.
WHY ICEYE
ICEYE designs, manufactures, and operates the world's largest constellation of Synthetic Aperture Radar (SAR) satellites. We build our satellites in-house and are actively scaling manufacturing capabilities for next-generation constellations.
- Direct Impact: Drive production for core satellite subsystems that directly govern our constellation's global growth rate.
- Cross-Functional Collaboration: Work side by side with hardware design, software engineering, and satellite integration teams co-located in our Espoo facility.
- Capital Support: Access dedicated budget and capital backing to implement state-of-the-art automated test setups and manufacturing technology.
PRACTICALITIES AND HOW TO APPLY
- Location: Espoo, Finland (on-site production floor role with occasional site travel).
- Language & Relocation: International English-speaking workplace; relocation support provided where applicable.
Please submit your CV along with a one-page summary highlighting a major engineering or production challenge you led and solved—detailing the baseline, strategic actions, and measurable results achieved.
ГибридleadEspoo; Language & Relocation: International English-speaking workplace; relocation support provided where applicable
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll lead the Applied AI team within the wider AI Centre of Excellence, setting technical direction and managing the engineers who build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. You’ll work closely with business verticals, engineering, security and senior stakeholders to turn business priorities into a clear roadmap and measurable outcomes.
You’ll combine people management with hands-on technical leadership across applied and agentic AI workflows, SaaS services, integrations and data pipelines. You’ll guide architecture and delivery, develop the team’s capabilities and own relationships with third-party SaaS suppliers, ensuring our platforms are reliable, secure and deliver value for money.
The team sits within Business IT & AI Operations. You’ll provide the direction, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively, balancing new opportunities with service quality, cost and long-term maintainability.
Your day-to-day:
- Lead and line-manage Applied AI engineers, setting clear goals, providing regular feedback and coaching, supporting career development and managing performance. Help recruit and onboard new team members as the team grows.
- Set the team’s technical direction and delivery roadmap with business and technology stakeholders, prioritising work, allocating capacity and managing dependencies to deliver measurable business outcomes.
- Provide hands-on technical leadership for applied and agentic AI workflows, integrations and automation pipelines, guiding architecture, reviewing designs and code, and contributing to complex or high-impact engineering work.
- Set standards for building, testing and evaluating tool-using agents with Google ADK or similar frameworks, including safe tool access, human oversight and production readiness.
- Own operational performance across AI-enabled services and SaaS platforms, including service health, access, releases, usage and cost. Lead incident escalation and continuous improvement, with clear evaluation criteria and service measures.
- Own account management for third-party SaaS suppliers, acting as the primary relationship owner and running regular service and roadmap reviews. Hold suppliers accountable for agreed service levels, resolve escalations and coordinate their delivery with internal priorities.
- Manage the supplier and contract lifecycle with procurement, finance, legal and security, covering selection, onboarding, licensing, commercial negotiations, contractual obligations, renewals, notice dates and exit planning. Own spend management for the team’s SaaS and AI services, working with finance to forecast and manage costs against agreed budgets, explain variances and optimise licences and consumption. Track adoption, spend and value, and inform build-versus-buy decisions.
- Establish engineering and operational standards for secure change management, documentation, runbooks and governance. Communicate progress, risks and trade-offs clearly, and ensure services have clear ownership and support arrangements.
Your skillset:
- People & Delivery Leadership: Experience line-managing engineers, coaching and developing people, managing performance and leading delivery. Able to set direction, prioritise competing demands and build a collaborative, accountable team.
- SaaS Supplier & Account Management: Experience owning third-party supplier relationships, service reviews, escalations, licensing and renewals. Commercial judgement and the ability to work with procurement, finance, legal and security to improve service quality and value for money.
- SaaS Platform Ownership: Experience leading the administration and lifecycle management of cloud-based business systems, including configuration, user access, environments, integrations and releases.
- Applied AI & Technical Direction: Strong experience delivering applied and agentic AI workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Able to make architecture and build-versus-buy decisions, establish engineering standards and guide others. Familiarity with Google ADK or similar frameworks is desirable.
- Engineering & Integration: Strong hands-on engineering skills and experience designing and reviewing REST API, webhook and event-driven or scheduled integrations between SaaS platforms, AI services and backend systems.
- Operational & Stakeholder Leadership: Experience operating production services in cloud environments, preferably Google Cloud Platform, using CI/CD, observability, incident management and secure operational practices. Able to explain technical and commercial trade-offs, influence stakeholders and connect delivery to business outcomes.
The interview journey
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with the hiring manager - 1 hour
- Applied AI technical leadership, team management and SaaS supplier management task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the department
In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Who you are
You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability.
What you'll do
Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
Maintain Data Center environment operational availability
Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
Support and configure network infrastructure where required
Providing feedback to internal teams to support internal tools and external vendor partnerships
Required Experience
Experience with Juniper, Cisco and DWDM network equipment
Minimum of 4 years experience of Linux systems administration
Experience managing and instructing remote contractors
Familiarity with work required to stand up infrastructure in remote colocation facilities
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Other Responsibilities May Include
Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
Assist with the definition, documentation and implementation of consistent processes across all region
Limited travel
Examples of desirable skills, knowledge and experience
Bachelor’s degree; technical background in engineering, computer science, or MIS
Direct experience executing on complex data center/infrastructure projects
Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
Experience running and improving operational processes in a rapidly changing environment
Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
Ability to manage Microsoft Excel and Google Sheets
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Must be a team player
Bonus Points
Experience working with infrastructure in multiple countries
Comfortable with remote “lights-out” and out-of-band access to data center resources
Linux certifications (RHCSA etc.)
Network certifications (CCNA, JNCIA or higher)
Configuration management systems such as Saltstack, Chef, Puppet or Ansible
Scripting or software development experience in Bash, Python or Go-lang
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
Experience in working within a large scale SaaS vendor
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE TEAM
We’re building Strategy & Operations in the CEO Office to help Product and Engineering deliver the right work, at pace and with fewer surprises. Product sets what to build and why. Engineering builds it. S&O keeps the full picture in view, brings teams together and helps turn plans into results.
As S&O Lead, you’ll own that work across a product pillar and help raise the bar for how the wider S&O team operates. The impact is visible: what you improve in your pillar can shape how Checkout delivers elsewhere.
THE ROLE
This is a high-ownership role. You’ll be accountable alongside the product leader for delivery, but you won’t own the roadmap. You’ll need to earn alignment, challenge commitments and stay close to the work. When priorities collide, you’ll help decide what moves, what waits and what stops.
You will:
- Keep the pillar’s major initiatives in view. Know what matters, what is slipping and where teams are blocked. Raise risks early and bring a clear point of view.
- Be a trusted, independent partner to the product leader. Challenge dates and trade-offs, and help agree what to protect, move or stop. Product retains roadmap decisions.
- Personally lead the pillar’s hardest cross-functional work, from getting teams aligned through to launch.
- Build and lead the S&O team in your pillar. Hire, develop and manage performance, while setting practical standards that help S&O deliver better across Checkout.
WHAT YOU'LL DO
- Own execution across the pillar. Keep priorities, delivery tempo, progress, dependencies and risks visible. Spot when plans are off track and bring a clear recommendation.
- Build deep expertise in the pillar’s products: how they work, who they serve and how they make money.
- Challenge priorities and commitments with the product leader. Recommend what to protect, re-sequence, move or stop. The product leader owns roadmap and commit-date decisions.
- Personally lead the pillar’s most important cross-functional initiatives, aligning Product, Engineering and partner teams and driving the work through launch to enable faster shipping
- Lead and develop the S&O team supporting the pillar. People leadership is core to the role, including hiring, development and performance management. Alongside pillar delivery, help shape practical standards adopted across S&O.
WHAT YOU'LL BRING
- You have strong problem solving and analytical skills. You can frame an ambiguous business question, build the analysis yourself, test hypotheses, quantify trade-offs and turn findings into clear business decisions.
- You move between strategy, hands-on delivery and building the organisation. You personally lead high-impact, cross-functional work and stay accountable through launch and results.
- You make execution repeatable. You build practical operating mechanisms and use data, automation or AI where they remove recurring friction or help teams scale.
- You influence without relying on authority. You challenge senior stakeholders constructively, communicate complex issues clearly and bring people to decisions.
- You raise the performance of others. You set clear expectations, give direct feedback and help people grow. Prior formal line-management experience is helpful, but evidence of leadership matters more.
Strongly preferred:
- Payments, fintech or regulated money-movement experience would be a real advantage, especially if you’ve worked with licences, regulators, schemes or banking partners. It can help you see risks sooner and get up to speed faster. It isn’t a requirement: strong operators from other sectors can be a great fit.
What this role is not:
- Not support to the product leader. You own execution across the pillar and need to push back when commitments don’t add up.
- Not a short-term consulting project. You stay with the work through delivery and build ways of working the team can keep using.
- Not a product role. Product sets the roadmap. Engineering builds the product. You make sure the pillar executes well.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Metro Manila
Workplace: Hybrid
The Non-Financial Risk Officer supports the Non-Financial Risk Manager in executing the Bank's Non-Financial Risk (NFR) Management Framework. Operating as part of the Second Line of Defense, the role provides analytical support for the identification, assessment, monitoring, and reporting of operational, compliance, IT, reputational, and other non-financial risks across Salmon Bank's business units. The analyst works closely with First Line of Defense (1LOD) process owners and risk officers, and contributes to materials presented to the Risk Oversight Committee (ROC) and Senior Management.
KEY RESPONSIBILITIES
Risk Identification & Assessment
- Assist in conducting risk and control self-assessments (RCSA) for existing and new products, processes, and systems in coordination with 1LOD process owners.
- Maintain and update the Bank's risk register, ensuring accuracy of risk ratings, control effectiveness assessments, and residual risk exposures.
- Support the review of new product and process approvals by identifying and documenting key non-financial risks and corresponding controls prior to go-live.
- Assist in conducting risk assessments for outsourcing arrangements.
Monitoring & Reporting
- Track and monitor key risk indicators (KRIs), operational loss events, control exceptions, and near-misses across business units.
- Prepare periodic risk reports and dashboards for review by the Non-Financial Risk Manager, including materials for the Risk Oversight Committee (ROC).
- Monitor action plans arising from audit findings, regulatory examinations (BSP), and self-identified risk issues; escalate overdue or unresolved items to the NFR Manager.
- Support the production of trend analysis and thematic risk reporting to surface emerging risk patterns requiring management attention.
Business Partnering
- Serve as a risk resource for 1LOD business units, providing guidance on risk identification and control design during process changes or new initiatives.
- Coordinate with business units to collect risk data, validate control documentation, and support risk awareness activities.
- Participate in cross-functional working groups and project teams as the 2LOD risk representative.
Documentation & Governance
- Maintain risk management documentation, including risk policies, procedures, risk frameworks, and governance records.
- Assist in preparing materials for risk committees and governance forums, including ROC reports, management packs, and meeting minutes.
QUALIFICATIONS
Education
- Bachelor's degree in Business Administration, Finance, Accounting, Economics, Law, Information Technology, or a related field.
Experience
- Minimum 3 years of experience in risk management, internal audit, compliance, or a related function within a bank or financial institution.
- Exposure to BSP regulatory requirements and the Philippine banking regulatory environment is a plus.
- Experience supporting risk reporting for senior management or board-level committees is an advantage.
Knowledge
- Working knowledge of the BSP Manual of Regulations for Banks (MORB) and relevant BSP circulars on operational risk, IT risk, and outsourcing.
- Familiarity with the Data Privacy Act of 2012 (RA 10173) and NPC issuances as they apply to banking operations.
- Understanding of operational risk frameworks (e.g., RCSA, KRI, loss event management) and internal control concepts.
- Basic understanding of the Three Lines of Defense model and its application in financial institutions.
Skills
- Strong analytical and critical thinking skills; able to identify risk themes from large data sets or process documentation.
- Proficient in MS Office (Excel, Word, PowerPoint)
- Strong written and verbal communication skills; able to prepare clear reports for management and committee consumption.
- Detail-oriented with strong documentation habits and ability to manage multiple tasks under deadlines.
- Collaborative and able to build working relationships with diverse business unit stakeholders.
Location: Bangalore; Jaipur; Hyderabad
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission:
UiPath is building a new way to design and deliver enterprise processes. UiPath cartographer draws on a curated library of industry process knowledge, interviews the business, and produces process maps and design documents. AI coding agents then turn those designs into working, orchestrated solutions, in days rather than months.
In insurance, "almost right" isn't good enough. The best AI companies in regulated industries have learned the same lesson: quality comes from making a senior practitioner part of the team to building the benchmarks, evaluations and feedback loops around their experience and judgment.
That's this role. As our Principal Expert for insurance, you will own the quality of everything our AI produces for US insurers. You'll set the bar, build the tests that hold the AI to it, and work in the field with customers and partners to make sure what we ship works in a real carrier.
This role does not carry a sales quota and is not a product management role. Success is measured by the quality of the insurance solutions we deliver and how confidently customers build on them.
Why this role is exciting:
- Your work sets the standard. What you define as good will be used by insurance customers, partners and AI agents across the platform.
- You see the impact. Take a process from discovery to a working solution in days, then keep improving it.
- You're building something new. Help decide which lines of business we go after next and how we measure the success of AI-designed processes.
What you'll do at UiPath:
Own insurance AI quality
- Own the quality of insurance process knowledge, designs and solutions across Property & Casualty and Life & Annuity.
- Decide what needs fixing first, review changes before they go to customers, and sign off when a process is ready.
- Work with industry experts, partners and reviewers to maintain and improve quality.
Build the insurance benchmark
- Build a library of real insurance use cases covering claims, FNOL and triage, total loss, endorsements, life claims, medical records, disability claims and new business NIGO.
- Define test cases, scoring criteria and expected answers to evaluate every new AI model and product release before it reaches customers.
Turn expert judgment into evaluations
- Evaluate AI outputs at every stage, from process knowledge and process maps to design documents and working solutions.
- Work with applied scientists and engineers to make sure automated AI evaluations match expert judgment, so we can scale quality checks without relying on manual reviews for everything.
Find failures and make sure they get fixed
- Review actual outputs, identify common failure types across regulation, coverage, workflows, data and terminology, and prioritise them based on customer impact.
- Turn recurring failures into reusable test cases and make sure fixes work before they go live.
- Share clear updates on quality, key issues and progress with leadership, product teams and customers.
How you'll work:
You'll work in a small, senior team of automation consultants, engineers and applied scientists, working directly with customers.
- Work with insurance carriers, MGAs and consulting partners to understand how their claims and underwriting teams operate, and test our designs against real processes.
- Join consultants and engineers on customer deployments and use what you learn to improve our benchmarks and evaluations.
- Run a regular review cycle, roughly every two weeks, to assess outputs, prioritise fixes and track improvements.
- Join customer and partner meetings.
What you'll bring to the team:
- Extensive experience (typically 12+ years) in US insurance, ideally starting hands-on in claims and moving into claims operations senior or mid level roles.
- Deep P&C or Life & Annuity knowledge across the lifecycle
- Working knowledge of US claims regulation: unfair claims settlement practices, state acknowledgment and payment deadlines, total-loss and salvage rules, and market conduct exams.
- Experience mapping or redesigning claims or policy servicing operations: queues, handoffs, SLAs, exceptions, fraud referral and QA.
- The confidence to review complex documents quickly, spot what's plausible but wrong, and explain exactly why.
Nice to have:
- Life & Annuity or disability expertise: contestability, beneficiary determination, unclaimed property, suitability, and underwriting evidence such as medical records.
- Experience evaluating AI or automation output: writing test cases, rubrics or reference answers, or running QA or validation programs.
- Experience with insurance AI, claims automation or document intake programs.
- Comfort with data and light technical work, such as spreadsheets, data analysis or prompting AI tools.
- Experience leading or calibrating a team of reviewers, auditors or claims QA specialists.
- Commercial lines, workers' compensation, employee benefits or broker/MGA experience.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our
Desktop Systems Engineering
team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.
What you’ll be doing:
Providing end-user support to employees in the Chicago corporate office and exchange floors
Building, configuring, and upgrading workstations, laptops, and mobile devices
Troubleshooting, maintenance, and upgrades of desktop managed servers
User provisioning (user accounts, mobile devices, VPN, directory permissions)
Providing support for conference room technologies
Automation of repetitive system administration tasks
Evaluating and recommending new hardware and software technologies or solutions
What we’re looking for in this role:
2+ years of MEMCM/SCCM administration experience or similar
Knowledge of application packaging and management
Strong experience supporting and configuring Windows 11
Strong knowledge of Group Policy management
Powershell experience
Passionate about technology
Highly motivated, self-starter who is eager to grow within our organization
Ability to manage projects independently
Previous mobile device management experience
Nice to have:
Intune management experience
Previous macOS or Linux support experience
Previous Windows Server and Active Directory support experience
Scripting or low-level programming experience
The annual base salary range for this position is $85,000 to $125,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-LD1]
Location: Argentina
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in Argentina.
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Argentina
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Spanish and fluent in English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Will be considered a plus:
Experience expanding into emerging markets (e.g., LATAM)
Familiarity with affiliate platforms or CRM tools (e.g., Salesforce, Cellxpert, Zendesk)
Bachelor's degree in Business, Finance, Economics, or related field
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Fully remote work
Journey to FP Markets:
Interview with HR (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Please kindly send your CV in English and specify your salary expectations in USD
Location: Toronto; San Francisco; Canada; New York; Vancouver; Ottawa; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
The Web team builds cohere.com http://cohere.com, the public face of Cohere. We work with marketing, design, and leadership to ship polished pages quickly: landing experiences, content-driven UI, and the CMS systems behind them.
As a Web Developer, you will:
- Work closely with a small team of engineers, designers, and marketing partners
- Build and iterate on growth-focused UI: styling, layout, and content-driven pages
- Work with content editors so publishing is faster and less painful. Better workflows, clearer schemas, fewer gotchas
- Ship experiments and marketing features that help people discover and try Cohere
- Build in Next.js, TypeScript, and Tailwind, including the Sanity schemas that power the site
- Improve performance and reliability where it actually moves the needle, not chase tech for its own sake
- Use AI coding tools every day, while owning what you merge: you should be able to debug, explain, and stand behind the code
You may be a good fit if:
- You’ve spent 2+ years shipping production React/TypeScript apps and care about polish and performance
- You’re comfortable with Next.js and a headless CMS like Sanity or ready to ramp up quickly
- You like partnering with design and marketing, and you leave code a bit clearer than you found it
- You’re excited to try new tools when they help, and skip them when they don’t
- You care about the end result for users, not just the framework of the week
Bonus: Eye for design or motion; a portfolio, GitHub, or shipped marketing work. Familiarity with monorepos (pnpm/Turborepo) or Vercel is a plus.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote
Workplace: Remote
More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That's one of the richest datasets in the app economy. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
WHY THIS ROLE MATTERS
Adapty and FunnelFox run 100+ events a year — conference sponsorships, side events, dinners, webinars — with a budget in the high six figures. Events are one of our biggest marketing lines, but there's no clear strategy behind them and nobody owns what they return. We're moving away from sponsoring other people's conferences and building our own: closed events for large customers, community formats, regular city meetups — and our own flagship conference. We're hiring the person who owns this: decides which formats we run and why, makes them scale, and makes every event pay for itself fast.
You'll work hand in hand with Sales and set priorities for an Event Operations team that handles execution, so your time goes into formats, targeting and results — not logistics.
WHAT YOU'LL DO
- Build and own the event strategy for Adapty and FunnelFox: a portfolio of formats, each with a clear purpose, audience, target payback and cadence
- Get the portfolio to pay back
- Launch and run our own flagship annual conference
- Make go/no-go calls on every event from numbers; cut what doesn't pay back, scale what does
- Design new formats — dinners, roundtables, side events, own meetups, online — that can scale across cities
- Fill every event with the right people: invitations, promotion, partners — you own registrations, show-up rate and the share of our target customers in the room
- Run the pipeline motion with Sales: target account lists, pre-booked meetings, follow-up SLAs
- Build event attribution and reporting in HubSpot and review it with Sales every week
- Set priorities for the Event Operations team
ABOUT YOU
- 3+ years owning B2B event or field marketing with a budget and a revenue target
- You know the ROI of your past events — cost, meetings, pipeline, closed-won — without looking it up
- You've cut events that didn't pay back and scaled ones that did
- You've built at least one event format from scratch that grew
- Comfortable with CRM attribution (HubSpot or Salesforce) and building your own reports
- You chase follow-up with Sales instead of handing over a lead list
- Fluent English, happy to travel a lot
NICE TO HAVE
- You've launched your own conference from scratch
- Mobile apps, ad tech, MMP or B2B SaaS selling to developers and founders
- A network among app founders and growth leads
- Selling sponsorships for your own event
- Events across several regions (US, EU, Asia)
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
Location: remote available, with a strong preference for the US or EU. Some travel to OKX offices.
What You'll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Salt Lake City, Utah
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Responsibilities
Monitor security alerts and events in the SIEM, endpoint detection and response (EDR), email security, and cloud security tools under the guidance of Security Specialists.
Perform initial (Tier 1) triage of alerts: gather context, determine whether an alert is a true positive, false positive, or benign, document findings, and escalate per SOC runbooks.
Work the SOC ticket queue: keep tickets accurate and up to date, track investigations to closure, and communicate status clearly to the team.
Investigate employee-reported phishing emails: analyze headers, links, and attachments in a sandbox, help block malicious indicators, and assist with user notifications.
Assist with vulnerability management by reviewing scan results, helping validate findings, and tracking remediation with system owners.
Help tune detections and reduce alert noise by identifying recurring false-positive patterns and proposing rule adjustments.
Review threat intelligence and vendor advisories, summarize what is relevant to Filevine, and help map observed activity to the MITRE ATT&CK framework.
Support incident response activities as directed, including evidence collection, timeline building, and note-taking during active incidents.
Create and improve SOC documentation: runbooks, playbooks, knowledge base articles, and onboarding guides.
Complete a capstone project (for example, building a new detection, automating a triage step with a script, or improving a playbook) and present the results to the Security team at the end of the internship.
What You Will Learn
How an enterprise SOC operates day to day: the alert lifecycle, escalation paths, incident handling (aligned to NIST SP 800-61), and the metrics used to measure a SOC.
Hands-on use of production security tooling, including a SIEM, EDR, email security, identity and access management, and cloud security platforms.
Practical investigation skills: log analysis, phishing analysis, basic malware triage, and writing clear, defensible investigation notes.
How security operations supports compliance obligations (for example, SOC 2 and customer security requirements) in a legal technology company that handles sensitive client data.
Professional skills: working a queue, communicating with engineers and non-technical stakeholders, and receiving structured feedback from a dedicated mentor.
Qualifications
Pursuing a career in cybersecurity or a related technical field through a degree program, certification track, bootcamp, or self-study. Formal enrollment is not required; demonstrable experience (a documented home lab, CTF results, open-source contributions, or prior IT, help desk, compliance or system administration work) is equally welcome.
Working knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, common ports and protocols), operating systems, and introductory security concepts, gained through coursework, certifications, or hands-on experience.
Foundational understanding of common attack techniques (phishing, malware, credential abuse, privilege escalation, lateral movement) and the defensive controls that counter them.
Hands-on exposure to security tools through coursework, labs, competitions, a home lab, or prior work, such as Wireshark, Nmap, a SIEM (Splunk, Elastic, Microsoft Sentinel, or similar), or Security Onion.
Strong written and verbal communication skills, including the ability to document technical findings clearly and concisely for both technical and non-technical readers.
Curiosity, attention to detail, sound judgment, and a willingness to ask questions and learn from feedback.
Demonstrated integrity and the ability to handle confidential information with discretion.
Able to commit to the stated weekly schedule for the duration of the internship.
Preferred Qualifications
Progress toward a security or IT certification such as CompTIA Security+, Network+, CySA+, or GIAC GFACT / GSEC — started, in progress, or planned.
Any self-directed security learning: Capture the Flag (CTF) events, collegiate competitions (for example, CCDC or National Cyber League), a campus security club, a home lab, online labs such as TryHackMe or Hack The Box, or a security-focused course sequence.
Awareness of common security frameworks — MITRE ATT&CK, the NIST Cybersecurity Framework, or NIST SP 800-61 incident handling guidance. Classroom-level familiarity is enough; we will teach the rest.
Any exposure to cloud platforms (AWS, Azure, or GCP) or identity providers (Okta, Microsoft Entra ID, or similar), including coursework, a free-tier account, or administering accounts in a prior job.
Comfort with ticketing, tracking, or documentation tools such as Jira, Confluence, ServiceNow, or a GRC/audit platform.
Background in compliance, audit, risk, privacy, or a similar control-oriented role — including SOC 2, ISO 27001, or HIPAA work — and an interest in moving toward the technical side of security.
Genuine enthusiasm for the field — following security news, podcasts, or write-ups, and able to talk about a breach or technique that caught your interest.
Internship Perks
Paid internship with competitive hourly compensation
Dedicated mentor and structured learning plan for the duration of the internship
Real production experience and a capstone project to showcase in future interviews
Potential pathway to a full-time Jr. Security Specialist – Tier 1 role for high performers
Open office working atmosphere
Laptop provided for the duration of the internship
Work Location Expectation:This position is based out of our Salt Lake City, Chicago, or San Francisco offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Itasca, TX ; Midland, TX ; Neenah, WI
Preconstruction Manager - Power Foundations
Power Foundations | Transmission Foundations | Substation Foundations | Design-Build | Preconstruction
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 25-50% Travel Required
Build the Plan Before the Project Begins
The most successful projects are built long before construction starts. Accurate estimating, strategic procurement planning, schedule development, risk assessment, and early collaboration are critical to delivering safe, profitable, and successful projects.
As a
Preconstruction Manager - Power Foundations
, you will lead preconstruction efforts supporting complex transmission, substation, renewable energy, and power infrastructure foundation projects across North America. You will play a critical role in evaluating opportunities, developing project execution strategies, managing preconstruction activities, and partnering with customers, engineering teams, operations, procurement, and construction personnel to position projects for success.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As a
Preconstruction Manager - Power Foundations
, you will manage the preconstruction phase of foundation construction projects and serve as a key link between business development, estimating, procurement, and operations teams.
You will lead project planning efforts including scope development, estimating, budgeting, scheduling, procurement planning, risk assessment, constructability reviews, and design coordination. Working closely with customers, design professionals, suppliers, and internal stakeholders, you will help develop competitive and executable project solutions that support both customer goals and company objectives.
Success requires strong estimating and project management experience, a strategic mindset, excellent communication skills, and the ability to effectively manage multiple projects and stakeholders simultaneously.
Key Responsibilities
Lead preconstruction activities for power foundation projects from opportunity identification through project turnover.
Manage project scope definition, budgeting, estimating, schedule development, procurement planning, and risk analysis activities.
Coordinate with operations, procurement, and estimating teams to develop executable project plans.
Support customer relationships and serve as a key point of contact during the preconstruction phase.
Drive collaboration between internal and external stakeholders to achieve successful project outcomes.
Promote a strong culture of safety, quality, accountability, and continuous improvement.
What You'll Do
Lead the preconstruction planning process for transmission, substation, renewable energy, and power foundation projects.
Develop project budgets, cost estimates, schedules, execution plans, and risk assessments.
Prepare accurate and competitive cost estimates that account for labor, material, equipment, subcontractor, and indirect costs.
Coordinate design activities and support Building Information Modeling (BIM) workflows when applicable.
Partner with operations teams to evaluate constructability, execution strategies, resource requirements, and schedule assumptions.
Collaborate with procurement personnel to develop procurement strategies and support long-lead material planning.
Manage solicitation and evaluation of proposals from engineering firms, suppliers, subcontractors, and specialty vendors.
Participate in contract negotiations and support development of commercial strategies.
Travel to customer locations and project sites to understand project requirements and develop execution plans.
Interface directly with customers to provide updates on project development, budgets, schedules, risks, and cost projections.
Identify project risks and develop mitigation plans that support successful execution.
Support design-build and EPC pursuits through early-stage planning, estimating, and coordination activities.
Ensure compliance with project specifications, quality standards, permitting requirements, and customer expectations.
Research industry trends, market conditions, new technologies, and construction methods to improve project performance and competitiveness.
Support seamless turnover of awarded projects to Project Management and Operations teams.
Foundation Market Focus
This role may support projects involving:
Transmission Line Foundations
Transmission Structure Foundations
Substation Foundations
Drilled Shafts
Spread Footings
Micropiles
Helical Piles
Ground Improvement Systems
Switchyard Foundations
Renewable Energy Infrastructure
Battery Energy Storage Systems (BESS)
Heavy Civil Foundation Construction
EPC Power Delivery Projects
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving transmission, distribution, substations, renewable energy, and foundation construction.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to influence project strategy and shape major infrastructure projects before construction begins.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving complex planning and execution challenges.
You thrive when balancing technical, commercial, and operational considerations.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Project Management, Engineering, Civil Engineering, Construction Engineering, or a related field and
3-5 years of related experience
, or an equivalent combination of education and experience.
Experience in construction estimating and project management.
Experience supporting heavy civil, foundation, utility, transmission, substation, renewable energy, power delivery, industrial, or infrastructure projects.
Strong understanding of construction estimating, budgeting, scheduling, procurement planning, risk management, and project execution.
Ability to develop detailed cost estimates and analyze project risks, opportunities, and constructability considerations.
Experience supporting design-build, EPC, or collaborative project delivery methods is preferred.
Strong customer relationship management and communication skills with the ability to interact effectively with customers, consultants, vendors, and internal teams.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Strong analytical, organizational, negotiation, problem-solving, and decision-making skills.
Proficiency with Microsoft Office Suite.
Experience with estimating software, scheduling software, BIM platforms, or construction management systems is preferred.
PE or PMP certification is preferred but not required.
Valid driver's license with an acceptable driving record.
Ability to travel to customer locations and project sites as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Harrisburg, PA ; Pembroke, NH
General Manager - Foundations
Power Foundations | Transmission Foundations | Substation Foundations | Renewable Energy Foundations
Location:
Eastern United States
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Lead the Teams Building the Foundation of America's Power Infrastructure
The successful delivery of power infrastructure begins below ground. From transmission line foundations and substation foundations to renewable energy infrastructure and other critical power delivery projects, strong operational leadership is essential to executing work safely, efficiently, and profitably.
As a
General Manager - Foundations
, you will provide leadership and oversight for Michels Power's Foundations operations throughout the Eastern United States. You will be responsible for regional operational performance, project execution, customer satisfaction, resource planning, business growth, and financial results while supporting some of the most critical power infrastructure projects in the country.
This role is a key leadership position responsible for translating strategic objectives into operational success while building strong teams, developing customer relationships, and driving long-term growth.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As the
General Manager - Foundations
, you will be responsible for planning, directing, and overseeing foundation operations throughout the Eastern United States while fostering an environment focused on safety, profitability, operational excellence, and customer satisfaction.
Working closely with the Regional Vice President, you will establish regional strategic goals and lead Regional Managers, Project Managers, Construction Managers, and field leadership teams responsible for executing foundation construction projects. You will play a significant role in preconstruction strategy, project delivery, resource planning, customer development, workforce planning, and financial management.
Success in this position requires operational leadership experience, strong business acumen, excellent communication skills, and the ability to effectively lead teams while managing customer relationships and regional growth initiatives.
Key Responsibilities
Lead regional foundation construction operations throughout the Eastern United States.
Establish operational priorities and strategies in partnership with the Regional Vice President.
Maintain accountability for regional safety performance, project execution, profitability, customer satisfaction, and workforce development.
Develop and maintain strong relationships with customers, engineering partners, developers, utilities, and industry stakeholders.
Support regional growth through strategic planning, staffing initiatives, customer development, and project pursuits.
Promote Michels Power's values, culture, and commitment to operational excellence.
What You'll Do
Direct and oversee foundation operations to ensure regional goals align with divisional and corporate objectives.
Lead Regional Managers, Project Managers, Construction Managers, and project teams responsible for foundation construction projects.
Support preconstruction efforts, proposal development, RFP responses, estimating reviews, and pursuit strategies.
Collaborate with Estimating and Business Development teams to position Michels Power for future growth opportunities.
Develop and maintain relationships with existing and prospective customers while ensuring exceptional project delivery and customer satisfaction.
Review operational performance, project financials, forecasts, backlog, cash flow projections, cost performance, and revenue projections.
Partner with field leadership to plan future workforce requirements, resource needs, equipment utilization, and operational support strategies.
Conduct regular project and jobsite visits to reinforce safety expectations, support field teams, and maintain visibility into operations.
Lead or support troubled-project recovery efforts when necessary, including direct project oversight and intervention.
Support business development efforts by identifying new customers, emerging markets, and growth opportunities throughout the region.
Collaborate with Safety, Equipment Operations, Human Resources, Finance, Business Development, and other Michels business units to ensure operational success.
Evaluate industry trends, market conditions, and best practices to drive continuous improvement and operational efficiency.
Support contract negotiations, client presentations, strategic planning, and long-term regional business development initiatives.
Leadership Responsibilities
Lead, mentor, develop, and support regional operational personnel.
Participate in hiring, onboarding, training, coaching, succession planning, and workforce development initiatives.
Conduct performance evaluations and provide ongoing feedback and career development support.
Establish accountability while promoting teamwork, collaboration, innovation, and continuous improvement.
Support employee development, professional certifications, leadership growth, and advancement opportunities.
Build and maintain a high-performing culture focused on safety, customer service, operational excellence, and profitability.
Assist with employee recognition, disciplinary actions, and organizational development efforts when appropriate.
Foundation Market Focus
This role may support projects involving:
Transmission Line Foundations
Transmission Structure Foundations
Substation Foundations
Drilled Shafts
Micropiles
Helical Piles
Spread Footings
Ground Improvement
Renewable Energy Foundations
Battery Energy Storage Systems (BESS)
Switchyard Foundations
EPC Power Delivery Projects
Heavy Civil Foundation Construction
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving transmission, distribution, substations, renewable energy, and foundation construction.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide leadership opportunities that directly influence growth, strategy, customer success, and operational performance across a major region.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy building teams, developing leaders, and growing customer relationships.
You thrive when balancing operational execution, financial performance, and long-term strategy.
You want to work to make a difference.
What It Takes
Bachelor's degree from an accredited four-year college or university and
10+ years of related construction, utility, foundation, infrastructure, heavy civil, energy, or power delivery experience
, or an equivalent combination of education and experience.
Demonstrated success leading regional operations, business units, operating groups, or complex project portfolios.
Experience managing project execution, customer relationships, operational performance, and financial results.
Strong understanding of construction operations, resource planning, workforce management, project delivery, and financial forecasting.
Experience supporting preconstruction efforts, estimating reviews, RFP responses, project pursuits, and growth initiatives.
Proven ability to develop and maintain strong customer relationships while identifying opportunities for market expansion and business growth.
Demonstrated experience leading multidisciplinary teams and developing future leaders.
Strong financial acumen, including forecasting, backlog management, cost and revenue projections, cash flow analysis, and operational planning.
Experience supporting power delivery, utility, foundation, renewable energy, heavy civil, EPC, or infrastructure projects is preferred.
Advanced industry certifications, licenses, or professional credentials are preferred but not required.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Proficiency with Microsoft Office Suite and project reporting systems.
Valid driver's license with an acceptable driving record.
Ability to travel throughout the Eastern United States to support customers, operations, project teams, and business development efforts.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero's biggest areas of investment and growth, and it's how small businesses get paid, pay their people, and take on their next opportunity. As Engineering Manager, you'll lead the Payments Platform engineering team in Vancouver as it takes on early-stage initiatives that power money movement across Xero and enable new product lines globally, including global bill payments. You'll keep the team delivering while building the engineering practices and capability it needs to grow.
THE TECHNICAL CHALLENGES
The team is building the capabilities that sit underneath every payment a small business makes or receives. Four problems define the work:
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
Your job is to make sure the team can take on these problems together, sequencing the work so that both customer value and long-term architecture move forward.
IMPACT
- First 6 months: you'll understand the payments platform, its consumers, and the customer problems it enables teams to solve. You'll have the team delivering production code, with a clear delivery plan and roadmap agreed for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. You'll also have set up healthy on-call and review practices, and you'll be building the team's capability through mentoring and technical reviews.
- First 12 months:the team's architectural decisions will be running in production and helping new payment products launch faster. You'll have established engineering standards and clear ownership across the Vancouver Payments team, and the work will be reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You'll own the delivery, staffing, and operational health of the Vancouver Payments engineering team, including hiring, performance, and career development for every engineer on it. You'll set the team's priorities with the product and engineering leadership, and you'll own the team's processes, quality standards, and on-call practices within agreed standards. Technical architecture decisions for the platform sit with the team's technical leads and principal engineers, and you'll make sure those decisions are backed by a team that can deliver them. Because the initiative and the team are both early in their development, you'll help shape how the team works, including its use of AI-assisted development. Engineers on the team own their work, including quality, reliability, and on-call, and you'll make sure that accountability is built into how the team operates.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
- A proven record of leading engineering teams that deliver highly available distributed systems under real production constraints, with strong operational practices
- Experience growing and managing engineers, including hiring, performance management, and career development, and a track record of building inclusive, high-trust team cultures
- Experience building a platform or product from an early idea into production, and evolving it as adoption and complexity grow
- Enough technical depth in system architecture, API design, and data stores to guide design reviews and trade-off decisions with your technical leads
- Experience setting direction and breaking complex problems into clear, actionable plans that lead to delivery
- Comfort using AI tools to improve development workflows, with judgment about when and how to validate their output
Nice to have:
- Experience in payments, fintech, or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience in adjacent domains with demanding reliability, security, or correctness requirements is also valuable.
- Experience modernizing established systems while continuing to deliver value to customers
- A track record of partnering with product, design, and other cross-functional teams to turn complex business needs into resilient engineering solutions
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia. We also welcome applications from candidates across Canada interested in relocating to Vancouver.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: A systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $188,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next.
Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation.
What will I be doing?
Strategy and ownership
Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes
Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience
Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements
Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support
Bring clear proposals and recommendations to leadership, and act on them with autonomy
Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries.
Process design and improvement
Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows
Own day-to-day operational process fixes and keep existing processes effective
Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region
Design and implement process control metrics, and monitor process performance and KPIs
Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support
Ensure compliance with internal policies and external regulations
Continuous Improvement
Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc.
Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams
Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX
Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions
Stakeholders and delivery
Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer
Partner and collaborate with cross-functional teams to build and maintain processes and related training
Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals
Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation
What skills do I need?
Experience:
4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management
Strong technical capability:
You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus.
AI and automation:
Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage.
Improvement frameworks:
Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.)
Data and strategy:
You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans
Ownership:
A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions
Influence:
Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience.
Collaboration:
Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
This is a rare opportunity to partner directly with Replit’s President, Michele Catasta. As Replit leads in making useful intelligence accessible to all, you will serve as the company President's primary operational and strategic force multiplier across these critical organizations.
Your mandate is to own the most complex cross-functional challenges, unblock technical and operational bottlenecks, and ensure that the core product, engineering, and organizational engines operate with speed, coherence, and precision.
This is a high-leverage individual contributor (IC) role, not a traditional management track or team-building post. You will scale your personal leverage through AI workflows, agentic automation, and rigorous analytical judgment, influence, not headcount. You are the operator Michele turns to when an issue spans multiple disciplines such as technical architecture, product execution, support feedback loops, or organizational design and demands a single, decisive owner.
WHAT YOU’LL DO
- Act as Trusted Advisor & Operational Stand-in: Serve as a direct thought partner and proxy for Michele. Elevate core operational insights, synthesize briefings for high-stakes technical and organizational decisions, and step in as a representative when needed.
- Proactively Clear Cross-Functional Friction: Anticipate blind spots and resolve organizational bottlenecks before they escalate. Bridge natural seams between Engineering, Product, Support, AI teams to ensure high-cadence execution.
- Directly Responsible Individual (DRI) for Complex Initiatives: Spearhead high-priority projects that lack a neat functional home such as evolving product unit economics, developer tooling infrastructure shifts, pricing models, or technical re-architectures.
- Scale Impact via AI & Automation: Actively build and deploy AI agents, automation pipelines, and modern operational workflows to multiply your personal bandwidth across status synthesis, metrics tracking, scenario modeling, and operational monitoring.
WHAT THIS ROLE IS NOT
- Not a Routine Data / BI Role: You will not be building routine dashboards, running routine SQL queries, or handling standard quarterly analytics. Those belong to Data, RevOps, and Strategic Finance.
- Not Bureaucracy or Process for Process’s Sake: We prioritize momentum, rapid iteration, and decisiveness over heavy governance frameworks or dense slide decks.
WHAT WE LOOK FOR
- 7+ Years in High-Growth Tech: Proven track record in strategy, operations, product operations, or technical chief of staff roles, with extensive time spent working shoulder-to-shoulder with Engineering and Product leadership.
- Cross-Domain Credibility: Strong technical fluency to earn the respect of Staff/Principal Engineers and AI researchers, paired with the operational empathy to partner effectively with Support and People teams.
- Exceptional Execution in Ambiguity: The ability to take ill-defined, sprawling problems, define clean problem boundaries, and drive them to resolution without formal line authority.
- Strong Quantitative & Analytical Toolkit: Deep comfort evaluating unit economics, interrogating technical systems data, building scenario models, and separating actionable signal from noise.
- Executive-Ready Communication: Direct, concise communicator who can deliver unambiguous trade-offs and recommendations to senior leadership with clarity and brevity.
- Hands-on AI & Agent Automation: Active, practical experience leveraging LLM workflows, coding agents, and automation frameworks to amplify daily productivity and analytical depth.
- Presence & Proximity: Continual availability is essential. Ability to work in-person (at least) three days a week (Monday, Wednesday, Friday) in Foster City, CA, collaborating closely on-site with leadership.
- Scale Experience: Experience navigating rapid organizational scaling while maintaining high cultural and engineering standards.
NICE-TO-HAVES
- Deep Developer Tooling Background: Prior experience in developer platforms, cloud infrastructure, AI coding assistants, or developer-focused software ecosystems.
HOW WE’LL KNOW IT’S WORKING
- Decision Velocity Across Functions Increases: Product, engineering, and support initiatives move from scoping to execution faster, with clear alignment and measurable business impact.
- Net-Negative Friction: Teams actively seek your partnership because your involvement removes ambiguity, sharpens priorities, and unblocks progress rather than introducing overhead.
- Integrated Health Sightlines: Replit's President has continuous, high-signal visibility into the operating health, technical execution, and organizational sentiment across all reporting groups.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Hardware Product Compliance to lead global compliance and certification efforts, ensuring our products meet all applicable regulatory, safety, and quality standards across international markets. This role blends strategic leadership with hands-on execution and is critical to enabling predictable product launches, long-term regulatory integrity, and global market access.
As WHOOP continues to expand its global footprint, this is a unique opportunity to design, scale, and mature our product compliance function. You’ll build the systems, processes, and team needed to support a growing and increasingly complex portfolio. Working closely with product, engineering, operations, and executive leadership, you’ll embed compliance into the product lifecycle from concept through commercialization – balancing innovation, speed, and regulatory rigor in a dynamic, growth-oriented environment.
RESPONSIBILITIES:
- Define and evolve WHOOP’s global product compliance and safety strategy, ensuring alignment with business objectives and long-term growth plans.
- Establish governance models, standards, and best practices to drive consistent compliance execution across product lines and regions.
- Lead certification and regulatory programs across multiple product lines, from early development through mass production and global launch.
- Ensure compliance milestones are integrated into product roadmaps to support reliable and on-time market entry.
- Serve as the primary point of contact with international regulatory authorities, notified bodies, and certification partners.
- Maintain current, practical expertise on global regulations, standards, certifications, and emerging compliance trends.
- Define, oversee and participate in structured risk assessment and mitigation practices, including DFMEA and related methodologies.
- Ensure product safety and compliance considerations are embedded throughout the full product lifecycle.
- Partner closely with engineering, product management, manufacturing, quality, legal, and go-to-market teams to integrate compliance early in design and decision-making.
- Provide clear guidance on regulatory tradeoffs that balance innovation, cost, schedule, and risk.
- Lead compliance reviews and ensure readiness for OK2Ship; deliver concise, actionable updates to senior leadership.
- Translate complex regulatory and technical information into clear, business-relevant insights.
- Improve and scale compliance processes, tools, and documentation to support a growing and increasingly complex product portfolio.
- Drive consistency, efficiency, and continuous improvement across global compliance operations.
- Build, mentor, and lead a high-performing compliance organization.
- Develop organizational capability in product safety, certification, and regulatory execution to support long-term needs.
- Represent the product compliance function in product development milestones and strategic planning discussions.
- Serve as a trusted advisor on regulatory risk, product safety, and global market readiness.
REQUIREMENTS:
- Bachelor’s degree in Electrical, Mechanical, Systems Engineering, or a related discipline.
- 8+ years of experience in product compliance, safety engineering, or regulatory affairs, including leadership experience in a growing or global product organization.
- Strong working knowledge of international compliance standards and regulatory frameworks (e.g., UL, CE, FCC, IEC).Proven success managing certification programs across multiple products and geographies.
- Experience operating in environments with evolving processes and increasing scale.
- Familiarity with structured risk assessment and product safety methodologies.
- Excellent communication and influencing skills, with the ability to present clearly to senior leadership.
- Strategic, pragmatic mindset with strong analytical and problem-solving abilities.
- Demonstrated passion for developing people and building durable organizational capabilities.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $210,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
ГибридleadLondon
schedule adherence, time zones, and cultures)
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УдалённоToronto; San Francisco; Canada; New York; Vancouver; Ottawa; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоГеография найма не уточнена
УдалённоheadJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; Remote Roles - EMEA
УдалённоСтажёрSalt Lake City, Utah
Itasca, TX ; Midland, TX ; Neenah, WI
Harrisburg, PA ; Pembroke, NH
ГибридCAN: Vancouver (333 Seymour St); This role is open to hybrid candidates in Vancouver, British Columbia
Dublin, Ireland
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds