Desktop Systems Engineer

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Our Desktop Systems Engineering team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important. What you’ll be doing: Providing end-user support to employees in the Chicago corporate office and exchange floors Building, configuring, and upgrading workstations, laptops, and mobile devices Troubleshooting, maintenance, and upgrades of desktop managed servers User provisioning (user accounts, mobile devices, VPN, directory permissions) Providing support for conference room technologies Automation of repetitive system administration tasks Evaluating and recommending new hardware and software technologies or solutions What we’re looking for in this role: 2+ years of MEMCM/SCCM administration experience or similar Knowledge of application packaging and management Strong experience supporting and configuring Windows 11 Strong knowledge of Group Policy management Powershell experience Passionate about technology Highly motivated, self-starter who is eager to grow within our organization Ability to manage projects independently Previous mobile device management experience Nice to have: Intune management experience Previous macOS or Linux support experience Previous Windows Server and Active Directory support experience Scripting or low-level programming experience The annual base salary range for this position is $85,000 to $125,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-LD1]