Location: Germany
About the Client
Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision.
Our Client’s Vision for Europe:
Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years.
Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus.
About the Role:
As one of the first SDR hires in the European expansion, you’ll play a foundational role in driving revenue growth in the German market. This is a high-impact opportunity to build a strong sales pipeline from the ground up and shape our go-to-market strategy. In this role, you won’t just rely on inbound leads—you’ll be at the forefront of outbound prospecting, engaging decision-makers, and creating opportunities with top enterprises across Europe. As an early team member, you’ll have the chance to work closely with sales leadership, gain deep exposure to enterprise SaaS selling, and fast-track your career growth. If you’re looking for an exciting challenge, a meritocratic culture, and the chance to be part of a high-growth European GTM journey from day one—this is where you need to be.
Responsibilities (What you'll be expected to do):
Generate qualified opportunities for the company by rigorously prospecting and researching (outbound) in German Markets
Do rigorous research on companies, and build an effective sales pipeline by effective prospecting and lead follow ups
Strike and initiate conversations with our personas:
CFOs, CIOs, Finance head, Tax Head, IT Heads
Come up with creative/personalized emails and campaigns on Emails/LinkedIn/Calling etc to draw the attention of prospects
Be the face of the company and pitch our products to the prospects
Constantly update details of lead, your discussion and activity in
CRM
Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities
Schedule and coordinate meetings between qualified leads and sales representatives
Refine outreach strategies, and learn about the solution to be more effective
Requirements
Language Proficiency:
Native/Bilingual German
and Professional Level English
1-2 years of minimum experience in doing
Outbound Cold Calling
for German Markets
Experience in working with IT/Software Organizations or selling software's
Hustle attitude, with curiosity to learn new things is a must
Strong verbal and written communication skills
Working knowledge of Salesforce (Or any other CRM) is good to have
Benefits
What's In It For You:
Remote Opportunity
Lucrative Compensation & Competitive Perks
Be a part of a
0-1 Journey as a Founding SDR
Opportunity to evolve yourself as one of the Business Leaders
Location: Germany
About the Client
Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision.
Our Client’s Vision for Europe:
Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years.
Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus.
Responsibilities:
Build a deep understanding of the company's products and position it as the partner of choice for CFOs and finance leaders in large enterprises.
Drive new logo acquisition through strategic outbound, partner networks, and referrals.
Navigate enterprise sales cycles end-to-end — from first conversation to signature — engaging with multiple stakeholders across functions.
Build compelling business cases and tailored value propositions to solve critical tax and compliance problems.
Negotiate and close enterprise contracts efficiently while ensuring predictable revenue realization.
Maintain high-quality CRM hygiene for accurate forecasting and pipeline visibility.
Requirements
Native German speaker with business-level English
Minimum 3+ years of enterprise B2B SaaS / Fintech / Tax / Compliance sales experience
Proven success in acquiring new enterprise customers and exceeding quota
Strong network and credibility in the German enterprise landscape
Excellent communication, storytelling, and negotiation skills at C-suite level
Willingness to travel frequently for face-to-face enterprise engagements
Ambitious, strategic mindset — excited by the potential to scale into country leadership
Benefits
Join a global Series C SaaS company backed by world-class investors and IPO-bound in 3 years
Sell into a high-growth European market with strong product-market fit
Competitive compensation and performance-based upside
Fast-track your career towards senior commercial or country leadership roles
Be part of a high-impact, global team transforming how enterprises manage tax and compliance
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a skilled Rig Material Expeditor to join our team in Saudi Arabia. As a Rig Material Expeditor, you will be responsible for ensuring the efficient delivery and management of drilling materials to various rig locations. Your role will be crucial in supporting the operations and logistics of our projects in the region.
Key Responsibilities
Rig Material Expeditor shall:
a) Adhere to all Saudi Aramco, D&WO and international HSE standards, policies and administrative controls.
b) Monitors the progress and shipment of drilling material. Obtains and inputs order status information in to system.
c) Maintains material and parts inventory and status information to expedite movement of material and parts between production areas, per predetermined production schedules and maintains order priorities.
d) He reads production schedules, inventory reports, and work orders to determine type and quantity of materials required, availability of stock, and order priority. Maintains Material Status, checks discrepancies etc.
e) He distributes materials to specified production areas, manually or using handcart, hand truck, or forklift. He may also drive truck to outlying work areas to check status of orders or to deliver materials.
f) Conducts a daily review of assigned expeditor workload queue to ascertain which orders are to be actioned based on delivery date priorities.
g) Consolidates orders by vendors, in order to minimize the number of Contracts, and contracts the vendor status information or to Expedite material. Maintains constant contact with major vendors who routinely have large number of open orders.
h) Enters and maintain current order/LDOR status information in system.
i) Identifies as early as possible, any delays which may cause a delay in vendor’s delivery date, and advises as required.
j) Reviews conflicting delivery requirements and assures that orders are delivered in the most cost effective manner to Saudi Aramco.
k) Monitors the status and delivery of material and inspection certificates.
l) Periodically advises the supervisor on overall vendor performance for each vendor with whom the expeditors has regular contact.
m) Prepare written reports of poor vendor performance.
n) Maintains records and files and perform related clerical duties as necessary.
o) Prepare tables, indices, charts, graphs and other visual aids for use in presentations.
p) Assists in the preparation of various reports as requested by the superintendent / Supervisor.
Requirements
High school diploma or equivalent; relevant certification is a plus acceptable to Saudi Aramco.
2-3 years of experience in material expediting or inventory management, preferably in the oil and gas sector.
Proficient in using Microsoft Office and materials management software.
Strong analytical and organizational skills with attention to detail.
Effective communication skills in English, both written and verbal.
Able to work collaboratively in a team environment and handle multiple tasks.
Familiarity with HSE standards and procedures related to materials management.
Willingness to adapt to the dynamic nature of the offshore work environment.
Location: San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. That's why we are seeking an exceptional Detection and Response engineer that will be on the frontlines to build solutions to monitor for threats, rapidly investigate incidents, and coordinate response efforts with other teams. In this role, you will have the opportunity to shape our security capabilities from the ground up alongside our world-class research and security teams.
Responsibilities:
Lead cybersecurity Incident Response efforts covering diverse domains from external attacks to insider threats involving all layers of Anthropic’s technology stack
Develop and deploy novel tooling that may leverage Large Language Models to enhance detection, investigation, and response capabilities
Create and optimize detections, playbooks, and workflows to quickly identify and respond to potential incidents
Review Incident Response metrics and procedures and drive continuous improvement
Work cross functionally with other security and engineering teams
Note: This position will require participation in an on-call rotation
You may be a good fit if you:
3+ years of software engineering experience, with security experience a plus and/or
5+ years of detection engineering, incident response, or threat hunting experience
A solid understanding of cloud environments and operations
Experience working with engineering teams in a SaaS environment
Exceptional communication and collaboration skills
An ability to lead projects with little guidance
The ability to pick up new languages and technologies quickly
Experience handling security incidents and investigating anomalies as part of a team
Knowledge of EDR, SIEM, SOAR, or related security tools
Strong candidates may also have experience with:
Experience performing security operations or investigations involving large-scale Kubernetes environments
A high level of proficiency in Python and query languages such as SQL
Experience analyzing attack behavior and prototyping high quality detections
Experience with threat intelligence, malware analysis, infrastructure as code, detection engineering, or forensics
Experience contributing to a high growth startup environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Fluent German (Business Level)
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Poland; Ukraine; Georgia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
What you will do
- Deliver end-to-end data science projects using classical machine learning (e.g., regression, classification, time series forecasting) and deep learning approaches — from data exploration and modeling to deployment and performance tracking.
- Collaborate closely with business stakeholders to identify opportunities and translate them into measurable data-driven solutions.
- Present complex analytical findings in a clear, actionable way to both technical and non-technical audiences.
- Contribute to analytical planning and ensure alignment with overall business objectives.
- Support presales activities by preparing data/ML solution concepts, participating in client meetings, and estimating project scope and potential value.
- Help shape the Data Science practice by contributing to its strategic development and supporting recruitment initiatives.
What you bring
- Proven experience as a Data Scientist delivering end-to-end projects — from exploratory data analysis to model deployment, performance evaluation, and experimentation (e.g., A/B testing).
- Strong expertise in working with tabular and time-series data, including EDA, feature engineering, predictive modeling, and model evaluation.
- Proficiency in Python and common data-science libraries (e.g., pandas, scikit-learn, TensorFlow/PyTorch).
- Experience leading or mentoring analytics teams and coordinating with business stakeholders.
- Excellent communication skills, able to translate between technical and business perspectives effectively.
- Solid understanding of business processes and data structures.
- Confidence in client-facing settings: gathering requirements, shaping analytical roadmaps, and delivering measurable business value.
- Fluency in English for meetings with international clients.
Nice to have
- Hands-on experience with deep learning, computer vision, or generative AI projects.
- Familiarity with cloud platforms (AWS, GCP, or Azure) and MLOps tools.
- Experience with data visualization or BI tools for communicating insights.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Dhahran, Saudi Arabia; Mumbai, India; Delhi, India
Eram Talent is actively seeking a knowledgeable and experienced Project Engineer (EPC) to join our team for a prominent company within the Engineering, Procurement, and Construction (EPC) sector. The ideal candidate will be responsible for managing and overseeing projects through all phases of the EPC process. This role will involve ensuring that projects are delivered on time, within budget, and in compliance with quality and safety standards.
As part of ERAM Group, E-Talent is an independent Talent Acquisition Consultancy committed to connecting top-tier professionals with outstanding opportunities across various domains including Engineering, Oil & Gas, Infrastructure, and Construction. This is an exciting opportunity for an ambitious engineer to drive impactful projects within a dynamic environment.
Responsibilities
1. Technology and Engineering Management
1.1 Assist the Project Manager in reviewing project basic engineering design documents, ensuring full compliance with Saudi Aramco design standards (e.g., SAES, SAMSS, SABP) and project specifications.
1.2 Coordinate design work across various disciplines (Process, Piping, Mechanical, Electrical, Instrumentation, Civil, etc.), chair or participate in key technical coordination meetings, and resolve interface conflicts and technical challenges during the design phase.
1.3 Manage the flow, approval, and archiving of project technical documents, ensuring the accuracy and completeness of all engineering deliverables.
1.4 Lead or participate in the technical evaluation of Technical Queries (TQs), Material Substitution Requests (SRM), and Change Requests (CRs), and follow up on the Saudi Aramco approval process.
2. Procurement and Supplier Coordination
2.1 Provide technical support to assist in the preparation of procurement technical specifications for key equipment and materials.
2.2 Participate in the technical bid evaluation of key suppliers.
2.3 Review technical documents submitted by suppliers (such as drawings, data sheets, calculation reports, ITP), ensuring they meet project requirements.
2.4 Coordinate the resolution of any technical issues arising during equipment manufacturing.
3. Construction and Pre-Commissioning Support
3.1 Provide comprehensive technical support to field construction, resolving technical challenges encountered during construction.
3.2 Review the technical feasibility of Construction Method Statements.
3.3 Manage engineering changes within the project scope, assess the impact of changes on cost, schedule, and technology, and strictly adhere to the change management process.
3.4 Participate in onsite system Mechanical Completion checks, ensuring installation work conforms to design intent and specifications.
3.5 Support pre-commissioning and commissioning activities by providing necessary technical documents and guidance.
4. Planning, Scheduling, and Reporting
4.1 Assist the Project Manager in developing and controlling the project's engineering schedule.
4.2 Prepare and submit weekly/monthly engineering technical progress reports to the Project Manager and the client (Saudi Aramco).
4.3 Identify and assess project technical risks and propose mitigation measures.
5. Compliance and Standards
5.1 Ensure all engineering activities strictly comply with Saudi Aramco's Health, Safety, and Environment (HSE) policies and procedures.
5.2 Ensure the entire project process conforms to Saudi Aramco's Quality Management System requirements.
6. Communication and Coordination
6.1 Act as one of the primary points of contact for daily technical communication with the client's (Saudi Aramco) engineers.
6.2 Effectively coordinate work between the internal design team, procurement team, construction team, and subcontractors.
Requirements
1. Education and Professional Qualifications
Bachelor's degree or higher, majoring in Petroleum Engineering, Chemical Engineering, Mechanical Engineering, or a related engineering field.
Possession of PMP (Project Management Professional), Chartered Engineer, or equivalent certification is preferred.
2. Work Experience
2.1 Minimum 8-10 years of project engineering experience in the oil, gas, or petrochemical industry, including at least 5 years in a Project Engineer or similar technical coordination role on large-scale Saudi Aramco petrochemical EPC projects.
In-depth understanding and practical experience with Saudi Aramco standards, processes, and culture are required.
2.2 Project experience in oil-gas separation, production enhancement, gathering and distribution stations, or similar upstream/midstream facilities is preferred.
3. Knowledge and Skills
3.1 Proficiency in at least one core engineering discipline (e.g., Process, Piping, or Mechanical) and familiarity with the fundamentals of other related disciplines.
3.2 Thorough understanding of the project lifecycle, from conceptual design to mechanical completion and commissioning.
3.3 Familiarity with international engineering standards (e.g., ASME, API, ANSI, IEC) and Saudi Aramco-specific standards.
3.4 Proficient in MS Office (especially Word, Excel, PowerPoint).
3.5 Proficient in project management software (e.g., Primavera P6 or MS Project).
3.6 Familiarity with common engineering design software and document management systems (e.g., SPF, Aconex).
3.7 Fluent in both English and Arabic, with both languages serving as working languages.
4. Core Competencies and Personal Attributes
4.1 Ability to communicate clearly and effectively with technical experts, management, and clients.
4.2 Ability to analyze complex problems under pressure and propose practical solutions.
4.3 Ability to lead cross-functional teams in resolving technical issues, even in the absence of direct reporting lines.
4.4 Capable of managing multiple tasks and large volumes of technical information simultaneously.
4.5 Adaptability to fast-paced, high-demand project environments, and ability to navigate cultural differences and work challenges.
4.6 Strong sense of responsibility and commitment to achieving project goals.
Benefits
Job Location: Ningbo, China & Saudi Haradh
Contract Period: 1 to 3 years depending on the project and performance.
Visa: Business visa will be provided by the Client.
Location: San Francisco, CA | New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems.
This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems.
We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery.
No ML or Research experience is required
Responsibilities
Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results
Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions
Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient
Create reusable platforms and tools that accelerate the development of new research applications
Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage
Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration
Contribute to technical strategy and architectural decisions for research tooling
Mentor other engineers and help establish best practices for research application development
You may be a good fit if you
Have 5+ years of software engineering experience with a strong focus on full-stack development
Excel at rapid iteration and shipping—you can move from concept to working prototype quickly
Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.)
Demonstrate high agency and ability to operate independently in ambiguous environments
Can quickly develop deep understanding of complex technical domains
Have strong product instincts and can identify the right problems to solve
Are proficient with modern web technologies (React, TypeScript, Python, etc.)
Have a track record of building user-facing applications that are actually used and loved by their target audience
Communicate effectively with both technical and non-technical stakeholders
Care about the societal impacts of your work and are motivated by Anthropic's mission
Strong candidates may also have
Experience building research tools, scientific software, or experimentation platforms
Background in machine learning, AI research, or working closely with ML researchers
Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools
Built open-source tools or platforms with active user communities
Experience with data visualization, interactive interfaces, or novel interaction paradigms
Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products)
Experience leveraging AI/LLMs to build more powerful or efficient tools
Previous work in creative tools, artist tools, or other domains requiring deep user empathy
Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment
Representative projects
Building interfaces for collecting and managing human feedback on model outputs at scale
Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs
Developing visualization tools that help researchers understand model behavior and identify failure modes
Designing reusable components and frameworks that enable rapid development of new research applications
Building sandboxed execution environments for safely running AI-generated code
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; San Francisco; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Our team is a fast-growing group of committed researchers and engineers. The mission of the team is to build reliable machine learning systems and optimize audio inference serving efficiency using innovative techniques. As an engineer on this team, you will work on advancing core audio model serving metrics, including latency, throughput, and quality by diving deep into our systems, identifying bottlenecks, and delivering creative solutions for audio processing and streaming workloads.
You’ll collaborate closely with both the training and serving infrastructure teams to ensure seamless integration between model development and deployment, with a special focus on real-time and streaming audio inference.
Please Note: We have offices in Toronto, Montreal, San Francisco, New York, Paris, Seoul and London. We embrace a remote-friendly environment, and as part of this approach, we strategically distribute teams based on interests, expertise, and time zones to promote collaboration and flexibility. You'll find the Model Efficiency team concentrated in the EST and PST time zones, these are our preferred locations.
Qualifications:
- Significant experience developing high-performance audio or machine learning inference systems.
- Proficiency with programming languages such as C++ and Python.
- Hands-on experience with deep learning models for audio, speech, or language applications.
- A bias for action and a strong results-oriented mindset.
It is a big plus if you also have considerable experience with:
- GPU programming, low-level system optimization, model parallelization techniques over multiple GPUs
- Have experience with duplex real-time streaming architectures.
- Internals of machine learning frameworks for audio (such as PyTorch, TensorFlow, or specialized audio libraries).
- Have experience with inference framework like vLLM, SGLang, Tensort-LLM, or custom distributed inference systems
- Sequence modeling (e.g., transformers for audio/speech) and end-to-end audio pipeline optimization
Working location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?"
The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe. We’re looking for researchers and engineers to join our efforts.
People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks using “microscopes” we build, or as treating neural networks as binary computer programs we're trying to "reverse engineer".
A few places to learn more about our work and team at a high level are
this introduction to Interpretability
from our research lead,
Chris Olah
; a
discussion of our work
on the
Hard Fork podcast
produced by the New York Times, and this
blog post
(and accompanying video) sharing more about some of the engineering challenges we’d had to solve to get these results. Some of our team's notable publications include
A Mathematical Framework for Transformer Circuits
,
In-context Learning and Induction Heads
,
Toy Models of Superposition
,
Scaling Monosemanticity
, and our Circuits’
Methods
and
Biology
papers. This work builds on ideas from members' work prior to Anthropic such as the
original circuits thread
,
Multimodal Neurons
,
Activation Atlases
, and
Building Blocks
.
We aim to create a solid foundation for mechanistically understanding neural networks and making them safe (see our
vision post
). In the short term, we have focused on resolving the issue of "superposition" (see
Toy Models of Superposition
,
Superposition, Memorization, and Double Descent
, and our
May 2023 update
), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent
work
found millions of features in Sonnet, one of our production language models, represents progress in this direction. In our most recent work, we develop methods that allow us to build circuits using features and use this circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks.
We often collaborate with teams across Anthropic, such as Alignment Science and Societal Impacts to use our work to make Anthropic’s models safer. We also have an
Interpretability Architectures project
that involves collaborating with Pretraining.
Responsibilities:
Develop methods for understanding LLMs by reverse engineering algorithms learned in their weights
Design and run robust experiments, both quickly in toy scenarios and at scale in large models
Create and analyze new interpretability features and circuits to better understand how models work.
Build infrastructure for running experiments and visualizing results
Work with colleagues to communicate results internally and publicly
You may be a good fit if you:
Have a strong track record of scientific research (in any field), and have done
some
work on Interpretability
Enjoy team science – working collaboratively to make big discoveries
Are comfortable with messy experimental science. We're inventing the field as we work, and the first textbook is years away
You view research and engineering as two sides of the same coin. Every team member writes code, designs and runs experiments, and interprets results
You can clearly articulate and discuss the motivations behind your work, and teach us about what you've learned. You like writing up and communicating your results, even when they're null
To learn more about the skills we look for and how to prepare for this role, see our blog post –
So You Want to Work in Mechanistic Interpretability?
Familiarity with Python is required for this role.
Role Specific Location Policy:
This role is based in San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Note: we don't have open Research Manager positions on the Interpretability team at this time. However, we're actively growing our team of
Research Engineers
and
Research Scientists
. If you're excited about interpretability research and open to an individual contributor role, we encourage you to apply.
About the Interpretability team
When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?"
The Interpretability team’s mission is to reverse engineer how trained models work, and Interpretability research is one of Anthropic’s core research bets on AI safety. We believe that a mechanistic understanding is the most robust way to make advanced systems safe.
People mean many different things by "interpretability". We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do "biology" or "neuroscience" of neural networks, or as treating neural networks as binary computer programs we're trying to "reverse engineer".
We aim to create a solid scientific foundation for mechanistically understanding neural networks and making them safe (see our
vision post
). We have focused on resolving the issue of "superposition" (see
Toy Models of Superposition
,
Superposition, Memorization, and Double Descent
, and our
May 2023 update
), which causes the computational units of the models, like neurons and attention heads, to be individually uninterpretable, and on finding ways to decompose models into more interpretable components. Our subsequent
work
which found millions of features in Claude 3.0 Sonnet, one of our production language models, represents progress in this direction. In our
most recent work
, we developed methods that allow us to build circuits using features and use these circuits to understand the mechanisms associated with a model's computation and study specific examples of multi-hop reasoning, planning, and chain-of-thought faithfulness on Claude Haiku 3.5, one of our production models.” This is a stepping stone towards our overall goal of mechanistically understanding neural networks.
A few places to learn more about our work and team are this
introduction to Interpretability
from our research lead,
Chris Olah, Stanford CS25 lecture given by Josh Batson, and
TWIML AI podcast
with Emmanuel Ameisen.
Some of our team's notable publications include and our Circuits’
Methods
and
Biology
papers,
Scaling Monosemanticity: Extracting Interpretable Features from Claude 3 Sonnet
,
Towards Monosemanticity: Decomposing Language Models With Dictionary Learning
,
A Mathematical Framework for Transformer Circuits
,
In-context Learning and Induction Heads
, and
Toy Models of Superposition
. This work builds on ideas from members' work prior to Anthropic such as the
original circuits thread
,
Multimodal Neurons
,
Activation Atlases
, and
Building Blocks
.
About the role
As a manager on the Interpretability team, you'll support a team of expert researchers and engineers who are trying to understand at a deep, mechanistic level, how modern large language models work internally.
Few things can accelerate this work more than great managers. Your work as manager will be critical in making sure that our fast-growing team is able to meet its ambitious safety research goals over the coming years. In this role, you will partner closely with an individual contributor research lead to drive the team's success, translating cutting-edge research ideas into tangible goals and overseeing their execution. You will manage team execution, careers and performance, facilitate relationships within and across teams, and drive the hiring pipeline.
If you're more interested in making individual direct technical contributions to our research as the primary focus of your role, feel free to apply to our
Research Scientist
or
Research Engineer
roles instead.
Key responsibilities
Partner with a research lead on direction, project planning and execution, hiring, and people development
Set and maintain a high bar for execution speed and quality, including identifying improvements to processes that help the team operate effectively
Coach and support team members to have more impact and develop in their careers
Drive the team's recruiting efforts, including hiring planning, process improvements, and sourcing and closing
Help identify and support opportunities for collaboration with other teams across Anthropic
Communicate team updates and results to other teams and leadership
Maintain a deep understanding of the team's technical work and its implications for AI safety
You may be a good fit if you
Are an experienced manager (minimum 2-5 years) with a track record of effectively leading highly technical research and/or engineering teams
Have a background in machine learning, AI, or a related technical field
Actively enjoy people management and are experienced with coaching and mentorship, performance evaluation, career development, and hiring for technical roles
Have strong project management skills, including prioritization and cross-functional coordination and collaboration
Have managed technical teams through periods of ambiguity and change
Are a quick learner, capable of understanding and contributing to discussions on complex technical topics and are motivated to learn about our research
Are a strong communicator both in speaking and in writing
Believe that advanced AI systems could have a transformative effect on the world, and are passionate about helping make sure that transformation goes well
Strong candidates may also have
Experience scaling engineering infrastructure
Experience working on open-ended, exploratory research agendas aimed at foundational insights
Some familiarity with our work and mechanistic interpretability
Role-Specific Location Policy
This role is expected to be in our SF office for 3 days a week.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
When you see what modern language models are capable of, do you wonder, "How do these things work? How can we trust them?"
The Interpretability team at Anthropic is working to reverse-engineer how trained models work because we believe that a mechanistic understanding is the most robust way to make advanced systems safe.
Think of us as doing "neuroscience" of neural networks using "microscopes" we build - or reverse-engineering neural networks like binary programs.
More resources to learn about our work:
Our research blog
- covering advances including
Monosemantic Features
and
Circuits
An Introduction to Interpretability
from our research lead,
Chris Olah
The Urgency of Interpretability
from CEO Dario Amodei
Engineering Challenges Scaling Interpretability
- directly relevant to this role
60 Minutes
segment - Around 8:07, see a demo of tooling our team built
New Yorker
article - what it's like to work on one of AI's hardest open problems
Even if you haven’t worked on interpretability before, the infrastructure expertise is similar to what's needed across the lifecycle of a production language model:
Pretraining: Training dictionary learning models looks a lot like model pretraining - creating stable, performant training jobs for massively parameterized models across thousands of chips
Inference: Interp runs a customized inference stack. Day-to-day analysis requires services that allow editing a model's internal activations mid-forward-pass - for example, adding a "steering vector"
Performance: Like all LLM work, we push up against the limits of hardware and software. Rather than squeezing the last 0.1%, we are focused on finding bottlenecks, fixing them and moving ahead given rapidly evolving research and safety mission
The science keeps scaling - and it's now applied directly in
safety audits
on frontier models, with real deadlines. As our research has matured, engineering and infrastructure have become a bottleneck. Your work will have a direct impact on one of the most important open problems in AI.
Responsibilities:
Build and maintain the specialized inference and training infrastructure that powers interpretability research - including instrumented forward/backward passes, activation extraction, and steering vector application
Resolve scaling and efficiency bottlenecks through profiling, optimization, and close collaboration with peer infrastructure teams
Design tools, abstractions, and platforms that enable researchers to rapidly experiment without hitting engineering barriers
Help bring interpretability research into production safety audits - with real deadlines and high reliability expectations
Work across the stack - from model internals and accelerator-level optimization to user-facing research tooling
You may be a good fit if you:
Have 5-10+ years of experience building software
Are highly proficient in at least one programming language (e.g., Python, Rust, Go, Java) and productive with Python
Are extremely curious about unfamiliar domains; can quickly learn and put that knowledge to work, e.g. diving into new layers of the stack to find bottlenecks
Have a strong ability to prioritize the most impactful work and are comfortable operating with ambiguity and questioning assumptions
Prefer fast-moving collaborative projects to extensive solo efforts
Are curious about interpretability research and its role in AI safety (though no research experience is required!)
Care about the societal impacts and ethics of your work
Are comfortable working closely with researchers, translating research needs into engineering solutions.
Strong candidates may also have experience with:
Optimizing the performance of large-scale distributed systems
Language modeling fundamentals with transformers
High Performance LLM optimization: memory management, compute efficiency, parallelism strategies, inference throughput optimization
Working hands-on in a mainstream ML stack - PyTorch/CUDA on GPUs or JAX/XLA on TPUs
Collaborating closely with researchers and building tooling to support research teams; or directly performed research with complex engineering challenges
Representative Projects:
Building
Garcon
, a tool that allows researchers to easily instrument LLMs to extract internal activations
Designing and optimizing a pipeline to efficiently collect petabytes of transformer activations and shuffle them
Profiling and optimizing ML training jobs, including multi-GPU parallelism and memory optimization
Building a steered inference system that applies targeted interventions to model internals at scale (conceptually similar to
Golden Gate Claude
but for safety research)
Role Specific Location Policy:
This role is based in the San Francisco office; however, we are open to considering exceptional candidates for remote work on a case-by-case basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$560,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Athens; Thessaloniki
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees);
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers;
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology;
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients;
Market research and сomparative characteristics of products of the competitors;
Develop long-term relationships with key partners of the company;
Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team;
Analyze customer needs in collaboration with the sales department.
Key requirements:
2+ years of experience in the security industry or a similar industry.
Sales experience in the
Greece
region
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Conversational English.
We offer:
Competitive wages - rate and transparent motivation system;
A product that sells itself;
Business trips;
A strong, well-coordinated team of professionals;
Opportunity to work with the most recognized security system and develop your career.
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates a smart and useful global product.
PS.: Please, send your CV in English
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do.
Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them.
Responsibilities
Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour
Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers
Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Manage on-call tasks for high-urgency user issues with extreme ownership
Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses
Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Operate in ambiguity, making informed decisions even in never-before-seen situations
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Minimum qualifications
Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team
Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams
Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues
Experience troubleshooting SSO, SAML, and OAuth authentication flows
A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like)
Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast
Crisp but kind written communication and a deep care for detail
Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward
A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team
Preferred qualifications
While not required, we're particularly excited about candidates with one or more of these specializations:
Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript)
SQL proficiency for querying logs and investigating issues
Understanding of LLM capabilities, practical applications, and current limitations
Familiarity with enterprise networking concepts and IT infrastructure
Familiarity with Git workflows and version control concepts
Experience supporting government or public sector customers, including compliance requirements and security frameworks
Background in team lead roles or managing contract/vendor support teams
We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$131,040
—
$210,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Warsaw
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.
With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we are looking for:
We are seeking a passionate, proactive, and results-driven Event Manager to organize the company's events all over the world.
Responsibilities
• Calculate and execute event budgeting for your own offline and online events, co-marketing events with partners, and external events.
• Coordinate and set tasks for content, UX design, design, and promotional campaigns for events across internal departments.
• Prepare internal plans, processes, briefings, POCs, and other deliverables for event approval, coordination, and execution.
• Search for and coordinate communications with vendors, venues, technology, and event service providers.
• Coordinate Creatio Community involvement in events, such as event sponsorships, customer travel support and coordination, community invitations, etc.
• Personally execute or coordinate the preparation and running of online events (including landing page development, software selection, broadcast execution, etc.).
• Execute event support tasks for major communication platforms and channels (such as LinkedIn, YouTube, Facebook, Twitter, Vimeo, etc.).
• Ensure event support for the company's participation in external events and co-marketing activities with partners.
• Manage events in CRM (including event execution, audience management, and analytics).
• Collect and prepare post-event analysis (incl. budget reports, event audience analytics, etc.).
• Generate ideas and coordinate supplies for brand merchandise, printing, and SWAG for Creatio offices and events worldwide.
• Participate in internal brainstorms and external cooperation to develop ideas for brand promotion initiatives, events, and special projects.
• Provide expert support for event-related tasks across other company projects and departments.
Requirements
•
At least 3 years of experience in event management
, preferably in global markets.
• Knowledge of the event services market and event management methodology for global markets.
• Ability to find and negotiate the most favorable terms.
• Ability to find out-of-the-box solutions for event execution.
• Fluency in written and conversational English.
• Desire to deep-dive into IT.
• Successful experience in attracting target audiences to events — a plus.
• Experience organizing IT events — a plus.
What You Should Expect From Us
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
Flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
Competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer’s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to end approach that provides design, design thinking, agile and lean approaches to product development.
We are looking for a Talent Acquisition Coordinator (Spanish & Italian Speaking) to support our key projects designing innovation tools, training and experiences.
! This role lasts initially until the end of May 2026 with expected extension, where only a full-time cooperation is available as form of cooperation.
Key Responsibilities
Create and manage offer letters in local languages
Initiate and monitor employment checks including drug and medical screenings, ensuring timely completion and escalation of discrepancies
Complete and maintain all relevant documentation related to background checks or offer rescinds
Handle sensitive candidate data in compliance with internal policies and confidentiality standards
Coordinate communication between Talent Acquisition Business Partners, Hiring Managers, and candidates to ensure smooth pre-boarding processes
Support administrative activities and contribute to the overall efficiency and compliance of the Global TA Coordination team
Maintain accurate records and ensure alignment with company standards and timelines
Requirements
Minimum 1 year of coordination or administrative experience in Human Resources or Talent Acquisition
Experience in pre-boarding processes such as contract generation, global mobility, or visa coordination is an advantage
Familiarity with HR systems such as Workday preferred
Strong attention to detail and accuracy in documentation and reporting
Excellent organizational, problem-solving, and communication skills
Proficiency in Microsoft Office, with advanced Excel skills preferred
Ability to work effectively in a fast-paced, evolving, and remote environment
Proven ability to manage multiple stakeholders and adapt to change
University degree strongly preferred
Fluency in English, Italian, and Spanish
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website
www.d-ploy.ch
or by reaching our directly to our recruitment team recruiting@d-ploy.ch.
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dhahran, Saudi Arabia
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