Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Vulnerability Management Engineer
to join our team!
About the Role
The Vulnerability Management Engineer drives risk-based vulnerability and exposure management across infrastructure, applications, cloud services, endpoints, and software dependencies. The role combines vulnerability data, asset and configuration intelligence, application-security testing, threat intelligence, and AI-assisted analysis to determine whether vulnerabilities are reachable, exploitable, and likely to represent an imminent organizational threat.
Key Responsibilities
Correlate threat intelligence and vulnerability findings with asset inventory, software configuration, system configuration, application testing, network exposure, ownership, and business criticality.
Assess exploitability and reachability rather than relying on vulnerability severity alone.
Incorporate exploit prediction, known exploitation, open-source threat intelligence, adversary activity, and environmental context into prioritization.
Determine whether exposure requires immediate incident response or remediation under established operational objectives.
Use AI-assisted workflows to ingest and correlate vulnerability intelligence against the organization's actual technology configuration while independently validating conclusions.
Partner with Red Team to validate practical exploitability of significant vulnerabilities.
Identify compensating controls such as configuration changes, access restrictions, segmentation, or filtering when immediate patching is impractical.
Automate vulnerability ingestion, analysis, prioritization, remediation tracking, mitigation, and verification where appropriate.
Qualifications
Experience with enterprise vulnerability or exposure management.
Strong understanding of infrastructure, applications, cloud, containers, networking, and software dependencies.
Experience interpreting vulnerability intelligence and assessing practical exploitability.
Knowledge of risk-based prioritization techniques including CVSS, exploit prediction, known-exploitation intelligence, and environmental context.
Experience correlating vulnerability, asset, configuration, SAST, DAST, SCA, endpoint, or related security data.
Experience with scripting, automation, or data analysis.
Familiarity with continuous exposure management, attack-path analysis, AI-assisted analysis, or automated mitigation is preferred.
Strong understanding of OWASP Top 10, MITRE ATT&CK, MITRE D3FEND, and STRIDE.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, MITRE ATLAS and MAESTRO.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Red Team Security Engineer
to join our team!
About the Role
The Red Team Security Engineer continuously validates whether vulnerabilities, configurations, identities, applications, infrastructure, and AI-enabled systems can be exploited by realistic adversaries. The role combines traditional offensive security with AI-assisted and agentic adversary emulation to validate exposure and continuously improve defensive controls.
Key Responsibilities
Emulate external attackers, malicious insiders, compromised identities, and autonomous adversarial agents.
Validate whether vulnerabilities and configuration weaknesses identified are reachable and practically exploitable.
Develop and execute realistic attack paths across web applications, APIs, cloud infrastructure, identity systems, endpoints, and other enterprise services.
Use AI-assisted and agentic techniques for reconnaissance, vulnerability analysis, attack-path discovery, and controlled offensive testing.
Test AI applications and agents for prompt injection, tool abuse, excessive privilege, identity compromise, and other emerging attack classes.
Validate compensating controls and mitigations before or after deployment.
Conduct purple-team exercises with Security Analytics and Security Operations to validate telemetry, detection, and response effectiveness.
Translate offensive findings into actionable improvements to architecture, configuration, detections, and response capabilities.
Qualifications
Experience in red teaming, penetration testing, adversary emulation, or offensive security engineering.
Strong web, API, cloud, identity, operating-system, and network security fundamentals.
Experience validating practical exploitability and developing realistic attack paths.
Strong understanding of MITRE ATT&CK and modern adversary techniques.
Familiarity with OWASP Top 10 for LLM, OWASP Top 10 for Agentic Applications, and MITRE ATLAS.
Scripting or software-development experience.
Experience safely using automation or AI-assisted techniques in offensive-security workflows.
Experience assessing cloud-native or AI-enabled systems, conducting purple-team exercises, or simulating autonomous adversaries is preferred.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and drive rapid progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose
As an Onboarding Operations Analyst, you will be responsible for supporting the customers registration and onboarding process within Bitso Business. You will actively manage the workflow for account registration, ensuring efficiency and compliance while contributing to strategic improvements that enhance scalability. Your insights will play a key role in enabling Bitso Business accounts to become fully operational. Collaborating cross-functionally, you will optimize workflows, streamline processes, and ensure the seamless execution of daily operations. Your role will be essential in identifying bottlenecks, improving system performance, and driving continuous enhancements across our platform.
Also, you are going to be responsible to give support to customers with issues related with access to their accounts, 2FA reset, data updates and so on.
Location
Mexico City
Reports To
Business Operations Manager
What You Will Do
Review and process customer applications for Bitso Business accounts, ensuring all required documents are submitted and validated.
Identify inefficiencies in the onboarding process and suggest improvements.
Work with tech teams to automate manual processes for faster customer activation.
Coordinate with KYB, Compliance, Legal, Fraud, and Tech teams to resolve onboarding issues.
Ensure seamless communication between internal teams to accelerate approvals.
Assist customers with onboarding-related questions and troubleshoot registration issues.
Provide guidance on documentation requirements and eligibility criteria.
Track key onboarding metrics such as approval rates, processing times, and bottlenecks.
Provide insights to improve efficiency and enhance customer experience.
Proactively identify areas for enhancement and contribute to operational strategies.
Give support after the account onboarding, with issues related to the accounts access, the activation of new products, data updates…
Qualifications
2+ years of experience in an Operations Analyst or similar role.
Strong analytical skills and experience with ticket service tools (e.g., Jira, Zendesk).
Ability to identify inefficiencies and propose effective solutions to improve processes.
Experience tracking threads and customer requests via Slack or email
Capability and great communications skills to manage support meetings with customers when necessary.
Experience in working with cross-functional teams and managing multiple stakeholders.
Knowledge of the cryptocurrency or fintech industry is a
plus
.
Excellent organizational, communication, and time management skills.
Ability to adapt in a fast-paced environment and work with evolving priorities.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Employee Stock Option
program.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
Wellness
platform.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Poland
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We’re looking for a hands-on Financial Controller who can own the entire finance function, from accurate bookkeeping and monthly reporting to financial analysis and strategic recommendations.
You’ll be responsible for ensuring the books are accurate, building financial visibility across offers and marketing channels, and helping the founder make better business decisions. This role combines strong controller discipline with fractional CFO-level judgment.
Responsibilities
Own the monthly financial close and ensure accurate, timely financial statements (P&L, balance sheet, and cash flow).
Clean up and maintain the chart of accounts and oversee external accountants, tax preparers, and bookkeeping support.
Build financial reporting for contribution margins, marketing efficiency, payroll costs, cash runway, and profitability by offer and channel.
Develop rolling cash forecasts, budgets, and financial models to support business decisions.
Provide monthly written insights and actionable recommendations on profitability, spending, hiring, and growth investments.
Identify and reduce unnecessary vendor and software expenses.
Establish financial controls, payment approval processes, and documented workflows.
Oversee contractor and international payroll processes across multiple countries.
Requirements
3+ years of finance experience, including experience as a Controller, Finance Manager, or Head of Finance.
Hands-on experience with US accounting and US-entity financials; Puerto Rico or multi-entity experience is a plus.
Experience in a business where marketing spend is a major expense, ideally in e-commerce, DTC, SaaS, agencies, or digital products.
Strong financial modeling, spreadsheet, and accounting software skills.
Ability to translate financial data into clear insights and actionable business recommendations.
Excellent written and spoken English, with strong EST time zone overlap.
Nice to have:
CPA, ACCA, or equivalent accounting qualification.
Experience with international entities, outsourced finance teams, or fast-growing businesses.
Spanish language skills.
Benefits
Competitive salary in USD
Fully remote
УдалённоPoland; Excellent written and spoken English, with strong EST time zone overlap
Location: Russia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Eastern Europe (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: United States
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for a detail-oriented Business Analyst – AI Evaluation Specialist to support a project focused on assessing and comparing chatbot responses. You will evaluate multiple AI-generated outputs against defined business requirements and quality criteria, analyze business processes, and deliver structured assessments that help improve the accuracy and usefulness of AI systems. The ideal candidate combines strong business analysis, data interpretation, requirements documentation, and critical evaluation skills with the ability to communicate clear, evidence-based conclusions.
Key Responsibilities
Gather, analyze, and document business requirements, stakeholder expectations, and project objectives.
Compare multiple chatbot responses and assess their accuracy, relevance, completeness, and alignment with defined evaluation criteria.
Conduct structured evaluations and provide clear, evidence-based final assessments of AI-generated outputs.
Translate business requirements into functional specifications, evaluation criteria, and actionable documentation.
Analyze workflows, business processes, and data to identify gaps, inefficiencies, and improvement opportunities.
Create reports, dashboards, process maps, and other project documentation.
Support project planning, testing, implementation, and user acceptance testing (UAT).
Collaborate with technical teams and business stakeholders to ensure project requirements are understood and met.
Track project progress, risks, dependencies, and key performance indicators (KPIs).
Present findings, insights, and recommendations to support informed decision-making.
Maintain consistent evaluation quality and meet project deadlines and task completion targets.
Requirements
Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
At least 3 years of professional experience as a Business Analyst or in a similar analytical role.
Strong analytical thinking, problem-solving, and decision-making skills.
Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools.
Experience gathering requirements, documenting functional specifications, and mapping business processes.
Strong attention to detail and the ability to compare complex information against defined criteria.
Excellent written communication, reporting, and documentation skills.
Ability to collaborate with cross-functional teams and manage multiple priorities independently.
Willingness to work five days per week, including weekends when required, with two weekdays off during the project.
Location: Germany
Job Description:
Our Client, a Data & AI strategy and implementation firm is looking for a Senior/Principal Consultant to join their team. This role is key in the technical delivery of high-quality data management solutions for our customers. The Senior Consultant will work directly with clients, leading them through discovery, supporting design and implementation of scalable solutions. This position represents a combination of technical expertise, and ability to interact with customers, ensuring that solutions meet business requirements and deliver strategic value. Expertise in Master Data Management, Data Quality and Data Governance best practices from architectural and functional perspective is of key importance for this role, as well as hands-on experience in configuration of data management products, educating and providing guidance to clients.
What You Will Do:
Advisory
Communicate with business and technical stakeholders to gather requirements, business needs, and strategic objectives
Educate stakeholders on technical and functional capabilities of the implemented software platforms, share best practices and drive decision making process
Prepare and conduct discovery workshops on specific topics to business and technical stakeholders
Map business requirements to technical capabilities, help to adjust customer expectations and support them with recommendations
Translate technical information appropriately to different levels of the client organization.
Solution Design and Documentation
Document requirements, user stories and test plans
Develop and document design for solution features including data models, quality, data access rules, workflows and user interfaces and data integration mappings
Development and configuration leadership
Configure the most critical components of the solution
Validate development done by other team members, develop testing and deployment plans
Provide oversight during development/configuration activities, testing and production deployment to the rest of the project team, developers and consultants.
Pre-Sales Support
Prepare customer presentations, proofs of concept, visual materials, and other tools for client presentations for business development purposes
Contribute to proposal and statement of work documentation by defining and defending needed scope of work, project approach and effort.
Who You Are:
Advanced German and English speaker
Highly focused on detail and results, with the ability to work with minimal supervision.
Demonstrated ability to build relationships with multinational technical team members
Advice and guide customer, demonstrate technical expertise and functional knowledge
Proactive identifier and communicator of technical risks
Demonstrated interest and ability to identify and assist in the sale of new project opportunities
Confident to tackle new business or technical challenges.
Disciplined curiosity: interest in asking "why" and synthesizing important findings into alternatives and recommendations
Excellent oral and written communicator
Able to travel to customer locations as needed
What You Bring:
More than 4 years of experience in the implementation of data management solutions or data management modules of enterprise grade ERP/CRM systems. Preferably - Master Data Management solution implementation using one of the following technologies: Informatica MDM, Stibo Step, Reltio, SAP MDG, TIBCO / Orchestra
Experience as a Configuration Specialist and Functonal Consultant
Experience driving discovery and design workshop, advisory meetings
Experience in SQL development, Java Script and REST API development
Experience in data modeling in both customer and product/material data domains
Experience in data platforms and analytics (Databricks, Snowflake, etc.)
Knowledge of data governance principles and frameworks
Experience in integration/migration SAP ERP (ECC and S/4 Hana)
Deep understanding of use cases for one or many industries
What We Offer:
Fast Track to Solution Architect / Managing consultant in growing regional organization
Customers are Fortune 500 corporate environments, and project work can occur in groups at customer sites or remotely in small teams.
Location: Spain; United Kingdom; Colombia; Germany; Austria; Portugal
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an ambitious, German-speaking Sales Development Representative to revolutionize how traditional industries—like manufacturing and logistics—approach sales. In this role, you will be the engine of the growth team, leveraging an AI-powered sales assistant platform to help B2B SMEs digitize their field sales efforts. You will play a critical role in expanding the footprint across the DACH region, turning cold prospects into high-value partnerships within a rapidly scaling tech environment.
Key Responsibilities
Pipeline Generation:
Own the top-of-funnel outbound strategy, aiming to book 20–40 qualified meetings per month with decision-makers at trade-fair-intensive industrial SMEs.
Multi-Channel Outreach:
Execute high-volume outreach including cold calling, personalized LinkedIn engagement, and managing Lemlist email sequences.
Lead Qualification:
Qualify inbound leads from major industry trade shows (e.g., AMB, EuroBLECH) and outbound prospects using BANT criteria to ensure high-quality handoffs.
CRM Excellence:
Maintain impeccable data integrity within HubSpot, ensuring every touchpoint, lead status, and context note is accurately logged.
Strategic Iteration:
Partner with the GTM team to test and refine messaging, positioning, and objection handling based on real-time market feedback.
Strategic Research:
Personalize outreach based on specific company signals, such as recent hires, tech stack, or trade show attendance, rather than relying on generic templates.
Requirements
Language Mastery: Native or professional fluency in both German and English (written and verbal).
Sales Experience: Proven track record in B2B SaaS sales, specifically selling to SMEs in traditional sectors like manufacturing, logistics, or construction.
Location & Availability: Must be based in the CEE region and able to provide consistent overlap with the Berlin timezone (08:30–15:00).
Persistence: High energy and resilience for daily cold calling and objection handling.
Tech Literacy: Ability to quickly adopt and utilize AI-powered sales tools and CRM workflow
Nice-to-Haves
Industry Expertise:
Prior experience within Manufacturing, Electronics, Logistics, or Supply Chain sectors
Tool Stack Mastery:
Familiarity with HubSpot, Apollo.io, Lemlist, Slack, and Claude
Sales Craft:
Advanced skills in outbound messaging, cold emailing, and full-cycle sales strategies
Benefits
💰 Competitive base salary with a clear commission structure
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Type:
Full-time
About the company
Our client is a high-performing growth marketing agency helping SaaS, AI, subscription-based, and consumer technology companies scale customer acquisition and revenue.
With a track record of generating
over $200 million in attributable client revenue
and managing
more than $100 million in advertising spend
, the agency combines paid media, creative strategy, conversion rate optimization (CRO), and AI-powered marketing to deliver measurable growth.
Working with ambitious US-based brands, the agency takes a full-funnel approach to performance marketing, focusing on sustainable growth rather than just advertising metrics.
Job Summary
We're looking for an experienced, hands-on Director of Growth – Performance Marketing to lead growth strategy, campaign performance, and client relationships across multiple US-based accounts.
You'll oversee Google Ads and Meta Ads performance, drive full-funnel experimentation, manage marketing specialists, and work closely with the founder on client strategy and new business opportunities.
This role is ideal for a strategic growth leader with strong agency experience who can confidently manage senior client stakeholders, solve complex marketing challenges, and independently drive measurable results.
Key Responsibilities
Growth Strategy & Performance
Own client growth strategies across Google Ads, Meta Ads, landing pages, and conversion funnels.
Optimize key metrics including CAC, ROAS, SQLs, pipeline generation, and trial-to-paid conversions.
Launch and track 2–4 structured growth experiments per client monthly.
Identify performance issues, diagnose root causes, and proactively implement improvements.
Develop actionable growth roadmaps and performance recommendations.
Client Management & Leadership
Serve as the primary strategic contact for US-based founders, CMOs, and marketing teams.
Lead client strategy calls, communicate insights, and maintain strong client retention.
Coordinate media buyers, designers, and marketing specialists to ensure quality execution.
Manage campaign delivery, creative briefs, timelines, and quality assurance independently.
Provide the founder with concise updates on account performance and priorities.
New Business & Operations
Audit prospective clients' advertising accounts, analytics, and conversion funnels.
Build compelling 90-day growth roadmaps to support sales pitches.
Lead new client onboarding within the first two weeks.
Improve reporting, campaign workflows, and internal processes.
Leverage AI tools and automation to streamline research, reporting, creative ideation, and analysis.
Requirements
Must-Have Qualifications
Proven experience in a senior growth marketing or performance marketing leadership role.
Previous experience at a performance marketing or growth agency managing multiple US-based clients.
Advanced hands-on expertise in Google Ads and Meta Ads, including campaign optimization and performance analysis.
Strong understanding of full-funnel growth strategy, CAC, ROAS, conversion optimization, and lead generation.
Experience auditing prospect accounts, building 90-day growth roadmaps, and supporting sales pitches.
Proven ability to independently manage client relationships and communicate with founders and CMOs.
Experience leading or coordinating media buyers, designers, and marketing specialists.
Practical experience using ChatGPT, Claude, and AI-assisted workflows for marketing operations.
Excellent English communication skills, both written and verbal.
Strong analytical, problem-solving, and project management skills.
Availability to work during the required US Eastern Time overlap.
Nice-to-Have Qualifications
Experience with SaaS, AI/ML, e-commerce, retail, consumer goods, or entertainment and media clients.
Knowledge of GA4, CRM integrations, attribution, and conversion tracking.
Experience with landing page CRO, creative testing, and lifecycle marketing.
Familiarity with marketing automation and agency operational processes.
Benefits
🌎
Fully Remote:
Work remotely with a high-performing, US-focused growth marketing agency.
🚀
Leadership Opportunity:
Own growth strategy, client relationships, and campaign performance.
📈
Career Growth:
Play a key role in shaping the agency's continued expansion.
🎯
High-Impact Work:
Drive measurable growth for ambitious SaaS, AI, and technology companies.
🤝
Direct Client Placement:
Join the company as an integrated member of its team.
🧠
Modern Marketing Environment:
Work with advanced AI tools, automation, and data-driven growth strategies.
💼
Founder Collaboration:
Partner directly with agency leadership on strategic initiatives and business growth.
Location: Canada; United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is a high-growth data intelligence and strategic research consultancy that helps organizations turn complex information into measurable business value. Specializing in data activation and platform implementation, the team bridges the gap between technical architecture and commercial strategy. They serve high-stakes industries including financial services, healthcare, and retail by building governed data solutions that drive confident, evidence-led decision-making.
Operating with a senior-led model, the firm prioritizes business outcomes over technology checklists, utilizing deep expertise in research design and engineering to solve critical challenges. The team is built on a culture of platform honesty and bounded delivery, moving away from traditional staffing pyramids toward a more focused, impactful approach. This is an opportunity to join a specialized group of practitioners dedicated to transforming how modern enterprises utilize data to achieve clarity and results.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-octane Sales Executive to lead a critical expansion phase for a premier digital marketing agency. Having dominated the automotive and collision repair space, the team is now scaling into new verticals. We need a full-cycle closer who thrives in the "zero-to-one" phase—someone who can hunt, consult, and close high-value retainers while leveraging modern AI tools to outpace the competition. This is an opportunity to report directly to GTM leadership and shape the growth trajectory of a fast-moving, distributed agency.
Key Responsibilities
Execute the full sales cycle from proactive lead generation and outbound prospecting to discovery, proposal, and closing.
Identify and penetrate new market verticals, translating the agency's proven success in automotive into fresh industries.
Conduct deep-dive discovery sessions to understand client pain points and pitch complex, multi-channel marketing retainers.
Manage a clean and rigorous pipeline within HubSpot, ensuring all data is accurate and actionable.
Collaborate with the creative and performance teams to ensure proposals are feasible and aligned with client goals.
Integrate AI tools into your daily workflow to accelerate prospecting, personalize outreach, and streamline administrative tasks.
Requirements
Location: Must be based in the United States or Canada.
Agency Experience: Proven track record selling professional services within a digital marketing agency environment.
Full-Cycle Expertise: Demonstrable experience running the entire sales process; we are looking for a closer, not just an SDR or account manager.
Proven Performance: A history of hitting or exceeding quotas with specific revenue numbers to back it up.
Tech-Forward: You are an early adopter of AI tools and can articulate how you use them to gain a competitive edge.
Digital Literacy: Deep understanding of the digital marketing landscape, including performance marketing, SEO, and creative strategy.
Sales Hygiene: Disciplined CRM habits (HubSpot preferred) and a structured approach to pipeline management.
Benefits
💰 Competitive salary and uncapped commission structure
🌎 Fully remote work environment
🚀 Career growth and leadership opportunities
📈 Long-term stability in a growing market
🎯 Performance-based incentives and bonuses
Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Belgrade, Serbia
We're looking for a
Associate Technical Director
with a strong technical background and production expertise to lead the development of multiple mobile projects for one of our partners.
In this role, you will be the key stakeholder for technical execution, collaborating with internal teams and external partners to ensure high-quality standards and production efficiency. You will act as an independent auditor, consultant, and technology owner, reporting directly to the Head of Engineering.
This position is an excellent opportunity for a Technical Lead or Project Lead to step into a Director-level role within a well-established environment.
Responsibilities:
Direct technical aspects of development and production, oversee quality management.
Promote best practices, technical standards, and the adoption of relevant tools.
Identify technical risks early and provide proactive solutions.
Define and drive the strategy for core project technology (shared engine, tools, and build system).
Mentor Leads and guide Senior Engineers on technology choices, architecture, and design decisions.
Make hiring decisions for Senior and Lead candidates.
Contribute to the assessment of new project opportunities and bid proposals.
Provide necessary support for project kickoffs, including advising on team composition.
Initiate knowledge-sharing sessions for software engineers across the department.
Represent and promote the Company during customer calls, on-site visits, and industry events.
Requirements
7+ years of professional software development experience.
2+ years of experience leading an entire game development team of 8+ software engineers.
Professional development experience in C++.
Proven experience with mobile development, publishing, and platform limitations (hardware, software, and dependencies).
Significant development experience in the following domains: UI, Gameplay, Engine).
Significant experience fixing low-level issues (memory, multi-threading, obscure crashes).
Experience with task planning, estimation, and tracking.
Experience mentoring or hiring Senior engineers.
Familiarity with Art and Production workflows within game development.
Strong organizational and communication skills.
Professional fluency in English (spoken and written).
Passion for gaming.
Would be a plus:
Development experience in AAA games.
Professional experience with Unreal Engine.
Proficiency in Python, C#, Java, or TypeScript.
Strong skills in performance and memory optimization.
Experience with back-end development.
Experience setting up CI/CD tools (e.g., TeamCity, Jenkins).
Experience managing VCS branch structure, preferably in Perforce.
Experience with Console development and certification (PlayStation, Xbox, Nintendo Switch).
Experience working within globally distributed teams.
Experience working with external outsourcing partners.
Live Service game ownership experience.
Product owner mindset.
Deep understanding of management methodologies (Scrum, Waterfall).
Benefits
Cooperating with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Location: Dubai, United Arab Emirates
We are currently looking for a strong
Senior SMM Manager
based in Dubai with exceptional visual taste, high content awareness and strong experience in UAE market. We work with global premium and luxury brands (including Bentley, Trussardi, Elie Saab, and others).
Key Responsibilities:
• Develop content strategies and editorial guidelines across all group brands.
• Manage 4+ accounts across multiple platforms (Instagram, LinkedIn, etc.).
• Align key content directly with the agency CEO.
• Build and optimize internal SMM workflows independently - no micromanagement.
• Track channel metrics using specialized SMM analytics tools and platforms to continuously optimize performance.
Requirements
• Dubai-based experience is required.
• Agency background working with diverse clients and products.
• Experience in Real Estate or Luxury segments is a strong plus.
• Figma proficiency: Practical skills to create or quickly modify layouts, design social media grids, and prepare brief templates for design teams.
• Practical experience with SMM analytical platforms.
• Languages: Fluent English, Russian would be a plus.
• Process-oriented mindset: Ability to build workflows from scratch.
• Growth Ambition: High potential and motivation to step into a Team Lead role.
Portfolio Requirements:
• Agency cases across diverse niches and products.
• Strong visual aesthetics and high-end content examples.
• Results in Premium or B2B segments are a big plus.
Benefits
• Competitive salary package.
• UAE Residency Visa & Medical Insurance.
• Paid annual leave.
• Fast career growth within a high-profile, growing company.
Responsibilities Design web and digital experiences from initial concept through final UI and developer handoff. Translate brand concepts and creative direction into engaging and usable digital interfaces.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a
Senior Product Owner
to build the products behind our new Financial Investigation Unit as we expand into new financial products and markets.
You will own the roadmap for investigation case management and customer offboarding. You’ll use AI to give investigators a complete picture of each case faster, and turn approved decisions into workflows that run reliably. You’ll work closely with investigators, Compliance, Operations and Engineering. Because this is a new capability, you’ll shape it from the ground up and, over time, build the team that runs it.
Responsibilities:
Own and prioritise the product roadmap for financial investigation case management and customer offboarding, focusing on investigation quality, timely decisions and reliable execution.
Translate investigator needs into clear product requirements and acceptance criteria. Design workflows that make case ownership, status, next actions and escalation routes clear.
Lead the development of AI and automation to assemble evidence, support analysis and reduce manual investigation work. Ensure outputs are traceable and subject to appropriate human review and approval.
Bring relevant information together across systems, with clear sources and appropriate access controls. Enable complete, auditable case records that preserve evidence and reasoning through reviews and handovers.
Translate approved offboarding procedures into reliable workflows with operational and control owners. Define approvals, dependencies, sequencing and exception handling, with clear confirmation that required actions have been completed.
Deliver changes with Engineering through testing, staged rollout and monitoring. Test interrupted processes, duplicate requests and unavailable dependencies, with recovery routes and records of completed and outstanding actions.
Measure investigation quality, case rework, avoidable delays and offboarding failures alongside user feedback. Use the findings to improve performance without treating faster case closure as proof of quality.
Prepare Operations and Compliance for product changes, support adoption and resolve issues after launch. Feed quality reviews, audit findings and recurring operational problems into the roadmap.
Requirements:
5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level.
Strong financial crime experience across investigations, AML, fraud or customer offboarding, gained in fintech, banking or another regulated business.
A track record of building workflow or case-management products for operational users.
Experience shipping AI or automation that cut manual work while keeping people in charge of key decisions.
Ability to write precise requirements and work closely with engineers on complex, failure-tolerant workflows.
Strong analytical skills, with experience defining metrics and using data to set priorities.
Excellent stakeholder management, including working with Compliance and control owners on regulatory requirements.
Experience building or growing a product team is desirable.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
УдалённоSpain; United Kingdom; Colombia; Germany; Austria; Portugal; Location & Availability: Must be based in the CEE region and able to provide consistent overlap with the Berlin timezone (08:30–15:00)
УдалённоSouth Africa
УдалённоCanada; United States; Location: Must be based in the United States or Canada
United States (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
Canada (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
ГибридseniorDubai; London, England, United Kingdom