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Location: Almaty, Kazakhstan We are looking for an experienced Flutter Developer to join a mobile application modernization project in Almaty. The role involves rebuilding existing native iOS and Android applications as a cross-platform Flutter solution, improving configuration flexibility, and contributing to the overall quality and maintainability of the product. Work format Hybrid, with on-site work at the client's office in Almaty. What you'll be working on Rebuild existing native mobile applications in Flutter Migrate functionality from iOS and Android solutions currently developed in Swift and Kotlin Replace hardcoded endpoint references with configurable variables Design and develop scalable cross-platform mobile functionality Integrate REST APIs and work with JSON-based data Optimize API communication and application data handling Implement and maintain application state management using BLoC and Provider Develop, test, release, and support mobile applications throughout their lifecycle Contribute to build automation, version control, and CI/CD processes Write and maintain unit, widget, and integration tests Work with mobile QA and automation tools Collaborate within an Agile environment using Scrum and Kanban practices Share technical knowledge with the team and support onboarding of new team members Contribute to AI-related functionality and initiatives within the project Requirements What we're looking for Strong hands-on experience with Flutter Solid knowledge of RxDart Experience integrating REST APIs and working with JSON Strong understanding of mobile application architecture and state management Practical experience with BLoC and Provider Experience optimizing API requests and handling application data efficiently Experience writing unit, widget, and integration tests in Flutter Familiarity with Flutter Driver, Appium, or similar mobile QA tools Experience with CI/CD solutions for Flutter, such as Codemagic and GitHub Actions Experience with Firebase services, including Auth, Firestore, Cloud Functions, and Crashlytics Good understanding of build automation and version control Experience working in Scrum and Kanban teams Practical AI-related skills Nice to have Android development experience with Java or Kotlin iOS development experience with Swift or Objective-C What will help you succeed Strong communication and collaboration skills Ability to take ownership and drive work to completion Leadership mindset Creative approach to problem-solving Openness, reliability, and willingness to support colleagues

Location: Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Montenegro; Almaty, Kazakhstan About us We are a digital-asset infrastructure group. We build institutional custody technology and operate regulated entities in Cyprus (CySEC MiCA CASP licence), Switzerland (VQF SRO membership), the UK and the UAE. A new entity in Georgia is being set up now. The role You will be the CEO’s right hand: running the calendar, preparing meetings, making sure decisions turn into actions, and taking care of personal administration within an agreed scope. This is a fully remote role. You will work closely with the CEO and with our Operations Manager in Limassol. Responsibilities Calendar and meetings. Run the CEO’s calendar: scheduling, priorities, conflicts and time zones. Prepare materials before meetings and make sure the right people and documents are in the room, whether virtual or physical. Decisions and follow-up. Record decisions, assignments and deadlines from meetings. Follow up with owners and report status back to the CEO. Nothing agreed in a meeting gets lost. Travel. Plan and book business travel end to end: flights, hotels, transfers, visas, and a clear itinerary with all the details in one place. Personal matters. Handle personal administration for the CEO within an agreed scope: appointments, documents, travel, payments. Correspondence. Triage the CEO’s inbox where agreed, draft replies, letters and short memos, and make sure important messages get an answer on time. Coordination. Act as the point of contact between the CEO and internal teams, external partners and providers. Pass company-document and KYB requests to the Operations Manager and track them to completion. Weekly overview. A short weekly summary for the CEO: upcoming week, open follow-ups, decisions waiting on him. Requirements 3+ years as an executive assistant to a C-level executive, ideally in fintech, financial services or a multi-entity group. Proven experience supporting an executive remotely. Very organised and self-directed: calendars, follow-up lists and trackers are your normal way of working. Good written English: you can draft a letter or a memo that needs little correction. Able to move tasks forward through people who do not report to you, including senior ones. Absolute discretion: you will see the CEO’s calendar, personal matters and confidential company data. Comfortable with Google Workspace or Microsoft 365, task trackers (ClickUp or similar) and shared document systems. Availability during Cyprus business hours (EET/EEST), with flexibility when travel or urgent matters require it. Russian is a plus. Benefits Competitive salary; Fully remote work; 24 working days of paid annual leave; A close working relationship with the CEO of a fast-growing regulated group in the digital-asset industry.

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. We are looking for an HR Officer to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees. This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations. Key Responsibilities Recruitment & Staffing Coordination Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers. Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date. Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes. Onboarding, Offboarding & Employee Documentation Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures. Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll. Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time. HR Systems, Attendance & Payroll Inputs Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration. Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines. Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved. Employee Support & HR Administration Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague. Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives. Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents. Reporting & Process Follow-up Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities. Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up. Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient. What We're Looking For 1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a high-volume or operational environment is an advantage. Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs. Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important. Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly. Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines. Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers. What Sets This Role Apart Direct exposure to the employee experience across a large and growing warehouse network. An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data. A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations. The opportunity to grow within a developing HR function and take increasing ownership over time.

Location: Colombia Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process. Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously. About the role We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly. What you’ll do Coordinate incoming support requests and ensure customers receive prompt, helpful answers. Handle complex or sensitive customer issues and follow them through to resolution. Review support conversations and coach the team on accuracy, empathy, and professionalism. Track response times, resolution rates, customer satisfaction, and support quality. Create clear processes, training materials, and knowledge base resources. Help onboard and train new support team members. Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows. Identify opportunities to use automation and technology to make support more efficient. Requirements 3+ years of experience in customer support, customer service, or another B2B customer-facing role. Excellent written and spoken English. Experience guiding teammates, training others, or improving support processes. Strong judgment when handling frustrated customers and escalations. An organized, detail-oriented approach to managing multiple requests. Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel. A problem-solving mindset and the ability to work across teams. Experience in real estate is a plus. What success looks like Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support. Benefits Benefits Competitive salary (USD) Work From Home

Location: Bangalore, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns. This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand. Roles and Responsibilities Video Production & Editing: Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings. Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand. Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory) Graphic Design & Branding: Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets. Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics. Maintain and uphold DBSync’s brand guidelines across all produced creative assets. Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts. Manage project timelines to deliver high-quality assets within agreed sprint cycles. Skills and Qualifications: Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus). Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production. Software Proficiency: Video/Motion: Adobe Premiere Pro, After Effects, Veed.io , or similar video editing tools. Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva. AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory) Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required. Skills: Solid understanding of layout, typography, color theory, and composition. Basic audio editing and cleanup skills (noise reduction, leveling, background music integration). Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals. Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Location: Bangalore (Remote) Shift Timings: U.K. Shift (1:30 PM IST - 10:30 PM IST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: Philippines About the Role We are seeking a detail-oriented, multi-talented Medical Receptionist & Data Migration Specialist to assist our practice with a critical EHR transition while providing daily administrative and patient phone support. In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from Elation Health into Dakota Health . Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks. Requirements Key Responsibilities 1. Manual EHR Data Migration & Record Management Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from Elation Health into Dakota Health . Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing. Audit transferred records against source files to resolve missing information or duplicate entries. 2. Patient Communications & Reception Support Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor. Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR. Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers. 3. General Administrative Operations Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts. Assist with patient onboarding, intake form processing, and registration setup. Support daily practice administrative needs during downtime between calls and migration tasks. Qualifications & Requirements EHR Experience: Direct experience with Elation Health and/or Dakota Health (or demonstrated agility manually migrating clinical data between modern EHR systems). Front-Office Skills: Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice. Data Accuracy & Focus: Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits. Communication: Clear, articulate spoken English with strong telephone presence and customer service orientation. Technical Agility: High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.

Location: United States Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Out client is looking for someone who has experience in UGC, talent acquisition, influencer marketing, or creator management within DTC/e-commerce and understands what makes content good enough to perform in paid ads. Responsibilities Finding and recruiting strong UGC creators across multiple platforms Posting creator opportunities and sourcing talent consistently Communicating with creators and managing relationships Reviewing creators and filtering out low-quality talent/content Judging which creators are a strong fit for our brand and ads Organizing and managing the entire UGC content pipeline from outreach to final delivery Keeping creator content, communication, and deliverables organized Requirements Experience in UGC, talent acquisition, influencer marketing, or creator management Experience specifically within DTC or eCommerce brands Strong understanding of what makes creator content effective for paid ads Experience managing creators with a focus on content performance and ad results, not just creator relationships Comfortable with high-volume creator outreach and sourcing Ability to evaluate creators and reject weak/low-quality candidates Strong pipeline and project management skills, from outreach through content delivery Experience with creator/talent pipeline management and ensuring deliverables are completed on time Benefits Fully remote. Competitive Salary

Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are representing four fast-growing brands across the agency and direct-to-consumer (DTC) landscape. As these businesses continue to scale their marketing and paid media efforts, they are looking for creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing. Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, we'd love to hear from you. Responsibilities Depending on your expertise and the specific opportunity, your responsibilities may include: AI-Powered Video Production: Create engaging video ads using AI video generation tools, AI avatars, synthetic UGC, voiceovers, and other AI-assisted creative workflows. Performance Video Editing: Edit short-form video ads for paid social platforms, including Meta, TikTok, and other relevant channels, with a focus on hooks, pacing, storytelling, and conversion. Creative Ideation & Strategy: Develop creative concepts, angles, hooks, scripts, storyboards, and ad variations based on audience insights, product positioning, and campaign objectives. End-to-End Creative Execution: Take creative projects from initial research and ideation through scripting, production, editing, iteration, and final delivery. UGC-Style Ad Creation: Produce authentic-feeling, creator-style content using AI-generated talent, product demonstrations, testimonials, and other direct-response creative formats. Performance Optimization: Collaborate with paid media and growth teams to understand ad performance, identify creative opportunities, and develop new iterations based on data and testing insights. Creative Testing & Iteration: Produce multiple variations of hooks, messaging, visuals, and formats to support structured creative testing and campaign optimization. AI Workflow Development: Explore new AI tools, techniques, and workflows that improve creative quality, speed, and production efficiency. Requirements We're interested in candidates from one or more of these backgrounds: 1. Performance Video Editors Strong video editing skills and an understanding of direct-response advertising. Experience creating short-form video ads for paid social. A good eye for hooks, pacing, storytelling, retention, and conversion-focused editing. Familiarity with tools such as Adobe Premiere Pro, After Effects, CapCut, or similar. 2. AI Creative Producers Hands-on experience using AI tools to generate or enhance video content. Familiarity with AI video, image, voice, avatar, and creative production tools. Ability to create UGC-style ads, product videos, and other advertising assets with AI. A strong understanding of how to combine AI-generated assets with editing, storytelling, and brand direction. 3. Creative Strategists Ability to research audiences, competitors, products, and advertising trends. Experience developing creative briefs, ad concepts, hooks, scripts, and testing roadmaps. Understanding of direct-response marketing and performance creative principles. Ability to translate campaign objectives and performance insights into actionable creative ideas. 4. Hybrid Creative Talent Comfortable working across ideation, scripting, AI production, video editing, and creative optimization. Able to take ownership of a project from concept to final deliverable. Interested in experimenting with new AI tools and creative workflows. Comfortable collaborating with paid media, marketing, and creative teams. Tools & Skills That Could Be Relevant Experience with some of the following is a plus: AI video & generation: Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools. AI image & creative generation: Midjourney, Flux, ChatGPT, or similar tools. Video editing: Adobe Premiere Pro, After Effects, CapCut, or equivalent. Voice & audio: AI voice generation, voiceovers, sound design, and audio editing. Performance marketing: Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis. To respect everyone’s time, we will not move forward with applications that only include: general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience We're not looking for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets. This role is specifically for creators who specialize in performance advertising for DTC brands. Important: This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities. Benefits Competitive USD salary based on experience. Fully remote position — work from anywhere. Opportunity to work with cutting-edge AI creative technology. High ownership role with direct impact on company growth. Collaborate with a fast-moving international team.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India Job Summary We are seeking a highly skilled IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing. The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills. Key Responsibilities Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions. Analyze customer requirements and translate them into scalable technical solutions. Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements. Develop and maintain Netcool Impact policies for: Event enrichment Event correlation Event suppression Event automation Scenario-based event processing Business logic implementation Create policy-driven workflows to reduce alert noise and improve operational efficiency. Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces. Configure and customize IBM Netcool OMNIbus ObjectServer and probes. Develop automation workflows using IBM Watson AIOps Event Manager. Perform event mapping, event normalization, and event enrichment. Implement topology-aware event correlation where applicable. Develop dashboards, reports, and operational views. Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components. Optimize system performance and improve event processing efficiency. Prepare technical documentation, solution designs, implementation guides, and operational runbooks. Provide technical support during implementation, testing, and production rollout. Work closely with customers, architects, and support teams throughout the project lifecycle. Requirements Required Technical Skills IBM Technologies IBM Watson AIOps IBM Netcool Operations Insight (NOI) IBM Netcool Impact IBM Netcool OMNIbus IBM Event Manager IBM Agile Service Manager (ASM) IBM Cloud Pak for AIOps (preferred) Development Skills Netcool Impact Policy Development JavaScript (Impact Policies) SQL REST APIs XML / JSON Shell Scripting (Linux) Python (preferred) Integration Skills SNMP Web Services REST API Integration JDBC Kafka Webhooks Message Queues Infrastructure Knowledge Linux Administration Red Hat OpenShift Docker / Kubernetes Networking Fundamentals TCP/IP SSL Certificates Required Experience 5+ years of experience with IBM Netcool products. 3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps. Proven experience developing Netcool Impact policies. Experience implementing event correlation and event automation solutions. Experience integrating enterprise monitoring platforms into IBM NOI. Strong troubleshooting and debugging skills. Experience working in production support environments. Experience with customer-facing solution implementation projects. Preferred Qualifications IBM Watson AIOps Certification. IBM Netcool Certification. Experience with OpenShift and Kubernetes. Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms. Knowledge of DevOps, CI/CD, and automation tools. Familiarity with AI-driven event analytics and anomaly detection. Soft Skills Excellent analytical and problem-solving skills. Strong verbal and written communication. Ability to work independently and as part of a team. Customer-focused approach with strong stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Equivalent industry experience will also be considered. Preferred Candidate Profile The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; New Delhi, India Job Summary We are seeking an experienced IBM Cognos Analytics Developer to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, working with data models and cubes, and integrating Cognos content with IBM Maximo Application Suite (MAS) and 3D Dashboard solutions. The successful candidate will be responsible for delivering high-quality business intelligence solutions that enable data-driven decision-making through advanced reporting, analytics, and visualization. Key Responsibilities Gather and analyze business requirements from customers and translate them into reporting and analytics solutions. Design, develop, and maintain complex operational, analytical, and executive reports using IBM Cognos Analytics. Develop interactive dashboards, KPI scorecards, and self-service analytics to meet customer requirements. Design and implement drill-down, drill-through, and parameterized reports. Develop and maintain multidimensional data models, Framework Manager models, and data modules. Design, build, and optimize OLAP cubes and data cubes for high-performance analytics and reporting. Develop advanced calculations, metrics, prompts, filters, and custom expressions. Integrate IBM Cognos Analytics with IBM Maximo Application Suite (MAS), enterprise databases, and third-party applications. Support the development and integration of Cognos reports and dashboards with IBM Maximo 3D Dashboard capabilities and visualization solutions. Optimize report performance and troubleshoot complex reporting issues. Ensure data accuracy, consistency, and governance across reporting solutions. Develop reusable reporting templates and dashboard components. Collaborate with business users, solution architects, and technical teams throughout the project lifecycle. Prepare technical documentation, user guides, and knowledge transfer materials. Provide production support, enhancements, and performance tuning for Cognos environments. Requirements Required Technical Skills IBM Technologies IBM Cognos Analytics IBM Cognos Report Studio / Reporting IBM Cognos Dashboard IBM Framework Manager IBM Cognos Data Modules IBM Cognos Event Studio (preferred) IBM Cognos Administration Reporting & Analytics Complex Report Development Executive Dashboards KPI Dashboards Drill-through Reports Scheduled Reports Bursting Reports Data Visualization Analytical Reporting Data & Database Skills SQL (Advanced) Data Modeling OLAP Cubes Data Cubes Star Schema and Snowflake Schema ETL concepts Performance Tuning Database Experience IBM Db2 Oracle Microsoft SQL Server PostgreSQL Other enterprise relational databases Integration Skills REST APIs JDBC/ODBC IBM Maximo Application Suite (MAS) TNCP Performance Dashbaord. 3D Dashboard Integration Enterprise data integration concepts Required Experience 5+ years of hands-on experience with IBM Cognos Analytics. Proven experience developing complex reports and dashboards for enterprise customers. Strong experience with Framework Manager and metadata modeling. Experience designing and maintaining OLAP/data cubes for analytical reporting. Experience integrating Cognos with enterprise applications, including IBM Maximo Application Suite. Strong SQL development and query optimization skills. Experience with performance tuning of reports and dashboards. Ability to translate business requirements into scalable reporting solutions. Preferred Qualifications IBM Cognos Analytics Certification. Experience with IBM Maximo Application Suite (MAS). Experience developing dashboards for IBM Maximo Monitor or IBM Maximo Visual Inspection. Knowledge of data warehousing and business intelligence best practices. Experience with OpenShift and cloud-based deployments. Familiarity with Python or scripting for automation is an advantage. Soft Skills Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to interact directly with customers and gather reporting requirements. Strong documentation and solution design capabilities. Ability to work independently and collaboratively in cross-functional teams. Customer-focused mindset with the ability to deliver high-quality analytics solutions within project timelines. Education Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or a related field. Equivalent professional experience will also be considered. Preferred Candidate Profile The ideal candidate should have extensive experience in IBM Cognos Analytics, with the ability to develop sophisticated reports, dashboards, and analytical solutions tailored to customer requirements. The candidate should be proficient in building and optimizing data models and cubes, integrating Cognos with IBM Maximo Application Suite and 3D Dashboard environments, and delivering scalable, high-performance business intelligence solutions that support operational and executive decision-making.

Location: Dubai, United Arab Emirates AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business is built around exceptional standards, thoughtful execution, and high-touch experiences for a discerning global clientele. Within this environment, every client interaction reflects the brand. This role supports a premium front-of-house experience where service, presentation, and attention to detail are central to how clients experience the Sales Gallery. As Waiter, you will play an important part in creating a refined and welcoming atmosphere for ultra-high-net-worth clients, working closely with hospitality and sales colleagues to deliver a seamless visit from arrival through departure. Responsibilities Serve premium refreshments with polished presentation and impeccable luxury-service etiquette. Welcome UHNW clients and provide attentive service throughout Sales Gallery visits. Anticipate client preferences while maintaining discretion, professionalism, and strict confidentiality. Keep guest-facing spaces, service stations, and presentation materials immaculately prepared. Coordinate with sales and hospitality teams to ensure seamless client experiences. Requirements Required Qualifications At least a high school education. 5+ years of experience serving private events and delivering UHNW guest service. Guest-facing service experience with discerning international clients. Business-fluent English. Availability for client visits, private events, evenings, and weekends. Preferred Qualifications 5+ years of experience in luxury hotels. Knowledge of premium beverage service, presentation, and luxury-service etiquette. Barista experience or training.

Location: Aberdeen, United Kingdom We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A permanent opportunity has arisen within our Lifting Solutions department for a Crane Mechanic to work offshore on a 3/3 rotational basis. You will be tasked with carrying out first line maintenance up to and including 12 monthly Planned Maintenance Routines and ensuring Crane integrity is maintained to current legislative, corporate and manufacturers recommendations. Other main duties and responsibilities will include; Ensuring crane availability is attained to client specification Carrying out planned maintenance routines ensuring spares & resources are planned and organised in a timely manner Carry out maintenance repairs to offshore cranes Carry out maintenance and repairs in accordance with safe systems of work Identify tools and materials to complete job scope Attend client maintenance update meetings, providing updates on current open work orders It would be expected that a safe and comprehensive shift handover is conducted and recorded. You must also have a good understanding of the Management of Change process and be able to identify and initiate change management events on the job. The Requirements It is essential that you hold an NVQ Level 3 Mechanical Certificate or a recognised apprenticeship. Other client specific training will be required. You will hold valid UK offshore certificates. Previous Mechanical experience is also essential. It is preferred that you have previous experience working with cranes on or offshore. You will have the ability to work on your own initiative and have the ability to troubleshoot. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Romania; Poland; Bulgaria; Moldova; Hungary Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Middle/Middle+ JavaScript/TypeScript Engineer to join our team and provide exceptional customer support. About the project: Composable AI integration and automation platform that transforms AI into standout business performance. AI-ready platform eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes. As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, the platform excels in rapid prototyping, testing, and deployment. Responsibilities Design, develop, and maintain robust connectors using TypeScript to integrate various applications and core services Collaborate with Product Management and Customer Engineering to ensure connectors meet customer needs and adhere to best practices Troubleshoot and resolve issues related to connector functionality and performance As needed, help with support of other services Requirements Strong knowledge of core JavaScript and TypeScript Practical experience integrating third-party APIs Familiarity with AWS Lambda execution concepts Basic knowledge of AWS S3 and access permissions Ability to use AI coding tools effectively and critically assess their output Proficiency with Git and GitHub English proficiency at B2 level or higher Nice to have Familiarity with JavaScript streams and buffers Hands-on understanding of OAuth 2.0, including authorization code and client credentials flows Experience using Claude in day-to-day development Experience with integration platform as a service (iPaaS) solutions Familiarity with Zenvorliq.js for third-party API integrations Benefits Paid Time Off (36 paid days per year) Work From Home Training & Development

Location: Marousi, Greece We are seeking a senior litigator from a leading Greek law firm or an in-house legal function, with 8+ years' post-qualification experience and strong expertise in public procurement litigation. The ideal candidate combines courtroom experience with a preventive, commercially minded approach, and can protect the group's interests in competitive tender processes while keeping disputes to a minimum. You will join a dynamic, fast-growing GovTech business that bids for and delivers contracts for EU institutions and national public authorities across Europe. Key Responsibilities Act as the group's senior authority on dispute resolution, setting strategy and overseeing any litigation, arbitration or administrative proceedings involving ED's entities across jurisdictions. Protect ED's position in public tenders: assess procurement decisions and, where appropriate, pursue or defend challenges before national review bodies, the Greek administrative courts and Council of State, and the EU General Court. Advise senior management and bid teams at key tender milestones (evaluation, award, standstill) so decisions to challenge, intervene or defend are well founded and proportionate. Prevent disputes by strengthening tender submissions, contract terms, and consortium and teaming agreements, drawing on procurement and litigation insight. Resolve contractual issues with clients, subcontractors and consortium partners early, favouring negotiated outcomes that protect long-term relationships. Select and manage external counsel in Greece, Luxembourg, Belgium and other jurisdictions when needed, ensuring strategy alignment and cost control. Provide the CEO and the Board with clear, periodic reporting on legal risk and exposure, and give input to Finance where relevant. Guide and support the in-house disputes team, promoting consistent quality and sound judgement. Advise on contractual risk in EU institutional and public sector framework contracts, and support compliance, governance and M&A due diligence as required. Requirements LLB/LLM and qualification to practise law in Greece (member of the Athens Bar Association or equivalent); rights of audience before the higher courts preferred. 8+ years' experience in litigation and dispute resolution at a recognised Greek law firm or a comparable in-house role, with substantial public procurement litigation experience. Strong knowledge of national procurement review procedures and EU public procurement law, including the EU Directives and the EU Financial Regulation rules for procurement by EU institutions; experience before the EU courts is a strong advantage. Proven ability to assess legal risk proportionately, manage external counsel and budgets, and communicate clearly with senior management and boards. Experience guiding or mentoring other lawyers. Fluent English (written and spoken) is essential; French or other European languages are a strong plus. Sound judgement, independence and the ability to work across multiple jurisdictions. Commercial mindset, with a preference for practical, preventive solutions over adversarial ones. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( CO&LC/10/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Saudi Arabia Our client is a fast-growing FMCG coffee business with products sold across more than 45 markets worldwide, including a growing footprint in Saudi Arabia. The company is now investing in Saudi Arabia and is building out the team and route-to-market for both its B2C and B2B coffee business in the region. Our client is looking for a senior, well-connected coffee and FMCG sales professional to lead the development of its Saudi Arabian market, with primary focus on B2C and additional support on B2B activity. This is a hands-on, market-building role for someone who can advise the company on how to enter and grow in Saudi Arabia and the wider region – including identifying and securing the right distributors – and who is comfortable operating with a high degree of autonomy in a market where the company does not yet have a local office. Key Responsibilities •        Develop and execute the go-to-market strategy for the company’s B2C coffee business across Saudi Arabia. •        Identify, evaluate and onboard key distributors and channel partners in Saudi Arabia and the wider region. •        Provide hands-on advisory support to the company leadership on market entry, route-to-market and commercial structure for the region. •        Support and contribute to B2B sales activity alongside the core B2C focus. •        Build and manage relationships with retailers, distributors and trade partners across the coffee and broader FMCG landscape. •        Travel periodically to engage with the company’s existing business and sales teams, share market learnings and help guide the development of the Saudi Arabia business. •        Act as a trusted, on-the-ground advisor as the company scales its presence in the region, with the expectation of building and managing a team as the business grows. Requirements •        At least 10 years of experience in the coffee industry and/or broader FMCG sales and marketing, with strong B2C focus. •        Deep, well-established network within the coffee industry in Saudi Arabia – able to advise on key distributors and the right way to enter the market. •        Proven sales and relationship-building track record; able to open doors and close deals. •        Previous experience managing a team is preferred, given this role is expected to grow into a people-management position. •        Comfortable working independently/remotely without a local office infrastructure, while staying connected to a small regional team. •        Fluent English speaker. •        Honest, hard-working, relationship-driven, and willing to travel as needed. •        Local Saudi Arabian candidates strongly preferred but not essential. •  No specific educational background required – industry experience and network matter most.

Location: Albania; Azerbaijan; Georgia; Serbia; Slovenia; Poland Intetics Inc. , a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Go Developer to join our dynamic team on a full-time basis. We are looking for a Senior/Lead Go Backend Engineer with strong Identity and Access Management (IAM) expertise to design, build, and operate secure, high-performance authentication services. The candidate should have 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments. Project Responsibilities: - Design, develop, and operate high-throughput, low-latency identity services: Single Sign-On (SSO), Multi-Factor Authentication (MFA), session management, and federation. - Own features end-to-end from design through production and support. -Implement and scale modern authentication and authorization protocols and token formats (OAuth 2.0, OpenID Connect, JWTs), including secure token issuance, rotation, and revocation strategies. -Write clean, concurrent, and highly performant backend services primarily in Go; design idiomatic, testable code and clear API contracts (gRPC/HTTP). - Use your DevOps experience to deploy, manage, and automate identity infrastructure (CI/CD, monitoring, and incident response). - Serve as the subject matter expert on authentication and identity: own internal security reviews, threat modeling for identity flows, and guide other teams on secure integrations with our platform. Integrate and maintain solutions with custom and standard identity providers (e.g. Keycloak and AWS Cognito), and federation patterns. - Mentor engineers, conduct design reviews, and contribute to the team's technical roadmap and security posture. Requirements 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments Strong production experience with Go and gRPC; building complex distributed backend systems Deep knowledge of authentication and authorization: OAuth2, OIDC, RBAC, JWT, token security, session management, cryptography Strong understanding of web security, federated identity, secure coding, and OWASP Top 10 Hands-on experience with AWS, Kubernetes, and Terraform Experience designing high-throughput, low-latency systems with a focus on security and correctness Strong communication skills; able to explain security and architecture trade-offs to technical and non-technical stakeholders Nice to have: Experience with SAML, SCIM, PKI, JWKs/JWKS endpoints, key management (KMS/HSM) and token introspection. Working knowledge of identity platforms (commercial or open source), rate limiting, abuse mitigation, and adaptive authentication. Experience with IntelicsML

Location: Warsaw, Poland; Kraków, Poland [EN] Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond. Game Development is our core competency.  We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles. [PL] Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko. Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA. [EN] Responsibilities: Design, build and maintain efficient, reusable and reliable C++ code Help maintain code quality and organization Implement performance and quality modules Perform communications within a team [PL] Obowiązki: Projektowanie, tworzenie i utrzymywanie wydajnego, czytelnego i wolnego od błędów kodu w C++ Wsparcie w dbaniu o jakość i strukturę kodu Implementacja modułów odpowiedzialnych za wydajność i jakość Sprawna komunikacja z zespołem Requirements [EN] Proficiency in C++, with fair knowledge of the language specification Knowledge of the standard library, STL containers, and algorithms Understanding of memory management in non-garbage collected environments Understanding of dynamic polymorphism and C++ specific notions Familiarity with C++ templates Production experience in UE4/5 will be a plus Familiarity with continuous integration Good communication skills and spoken English "Common UI" practical experience would be a big plus [PL] Wymagania: Biegła znajomość C++ wraz z dobrą znajomością specyfikacji języka Znajomość bibliotek, kontenerów STL oraz algorytmów Rozumienie zarządzania pamięcią w środowiskach bez automatycznego czyszczenia pamięci (non-garbage collected) Zrozumienie polimorfizmu dynamicznego oraz pojęć specyficznych dla C++ Znajomość szablonów C++ Doświadczenie komercyjne (produkcyjne) w UE4/5 (Unreal Engine) będzie dodatkowym atutem Znajomość zagadnień ciągłej integracji (Continuous Integration) Dobre umiejętności komunikacyjne i znajomość języka angielskiego w mowie i piśmie Praktyczne doświadczenie z "Common UI" będzie dużym plusem Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: Remote (Non-U.S.) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.