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Location: Remote, Worldwide; Croatia; Serbia; Germany; Austria; Zurich, Switzerland Workplace: remote About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  The Role  We are seeking an experienced English into Bosnian (Cyrillic) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.  You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.  Project Details  - Location: Remote (based in one of the approved countries below) - Expected volume: Approximately 24 hours per month - Employment type: Freelance / Independent Contract - Task type: Language Lead Support - Content types: UI, Marketing, Informational, Legal, Product, Support - Language pair: English into Bosnian (Cyrillic) What You Will Do  -Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down. -Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes. -Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data. -Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager. -Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time. What You Will Own -The locale’s review service score, including RQE audit and alignment performance -The community’s shared understanding of quality  -The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced -The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking Requirements - Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles - Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution - Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping - Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI) - Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting - Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements - Language: Native-level Bosnian (Cyrillic) and professional-level English - Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools Additional Key Information  - Successful candidates will be provided with a dedicated device for project work. - A background check is required as part of onboarding. - Candidates must be physically located in one of the approved countries. Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.   Why Join Us  This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.  If this sounds like the right opportunity, we would love to hear from you. Job Reference: #LI-JC1

Location: Lithuania; Romania; Estonia; Latvia; Bulgaria Workplace: Remote 🚀 Who Are We? Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing. We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously. With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started. What We're Looking We are looking for an experienced and strategic Procurement Manager to lead and scale our global procurement function. The ideal candidate is a proactive leader with a deep understanding of procurement best practices, strong business acumen, and experience working in a fast-paced international environment. This role requires a combination of strategic thinking, operational excellence, and exceptional stakeholder management skills. The successful candidate will be responsible for developing and executing procurement strategies, ensuring cost-effectiveness and efficiency across all purchasing activities, and building a high-performing procurement team. Strong communication, negotiation, and leadership skills are essential, along with the ability to drive continuous improvement and foster cross-functional collaboration. KEY RESPONSIBILITIES: - Oversee the end-to-end contract lifecycle, including drafting, negotiations, renewals, and terminations, ensuring favorable commercial terms and effective risk management. - Lead strategic sourcing initiatives, tender processes, supplier evaluations, and commercial negotiations to achieve optimal business outcomes. - Act as a trusted business partner to internal stakeholders, providing procurement expertise and guidance on supplier selection, commercial decisions, and purchasing strategies. - Identify and deliver cost-saving opportunities, optimize supplier spend, and drive value through effective supplier management. - Drive continuous improvement of procurement processes, systems, and workflows, taking a hands-on role in the configuration, optimization, and enhancement of Jira and ERP systems. REQUIRED SKILLS Professional Experience: • 5–7+ years in procurement, with 3+ years in a leadership role. • Experience in international or multinational companies, preferably in the IT/tech industry. • Strong background in IT procurement, vendor management, and strategic sourcing. Education & Certifications: • Bachelor’s or Master’s degree in Supply Chain, Business Administration, Finance, or a related field. • Relevant certifications (e.g., CIPS, CPSM, PMP) are a plus. Skills & Knowledge: • Proficiency in ERP/procurement systems (Workday, SAP, Coupa, Oracle, Jira, ServiceNow, etc.). • Strong analytical, negotiation, and contract management skills. • Understanding of procurement compliance and risk management. Leadership & Communication: • Excellent team management and stakeholder engagement skills. • Fluent in English (written and spoken); other languages are an asset. • Ability to work cross-functionally and lead change initiatives. Candidate journey ⭕️ Recruiter call --> ⭕️ Meet the hiring manager --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team

Location: Kazakhstan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Netherlands Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for a Senior Android Engineer or Tech Lead who thinks like a product builder — someone who cares deeply about the "why" behind what they're building, not just the tickets in the backlog. You'll be embedded in a cross-functional domain team (Backend, Mobile, ML/AI, QA, Design, and Product) and own the end-to-end development of features that genuinely matter: company accounts and cash flows, banking transactions, card issuance and management, and AI-enabled accounting. You'll help shape architecture decisions, raise the bar on engineering quality, and mentor the engineers around you. If you're energized by working at the intersection of great mobile engineering and real product impact — this is the role. What You’ll Do Design and build new features for our Android application, used daily by business owners across Europe. Architect and implement reliable, intuitive solutions for: Multi-account cash flow management Banking transactions and payments Physical and virtual card issuance, activation, and control AI-powered accounting automation Build polished, responsive UIs using Jetpack Compose . Take ownership of code quality, performance, and stability — automated testing and thorough code reviews are non-negotiable. Collaborate closely with Backend, QA, Design, and Product — you'll be shaping solutions end-to-end, not just implementing specs. Drive technical decisions within your domain, challenge assumptions when needed, and proactively identify opportunities to build better. Contribute to CI/CD pipelines, tooling, and mobile best practices across the team. Who You Are You're pragmatic and have a proven track record of shipping products that matter. You communicate clearly across disciplines and thrive in a cross-functional environment where everyone is solving the same customer problem together. Your experience includes: Strong knowledge of Kotlin (Java knowledge is a plus) and 5+ years of commercial Android development. Deep understanding of OOP , SOLID , and Clean Architecture . Solid experience with presentation layer patterns — MVI , MVVM , and MVP — and the ability to choose the right one for the context. Hands-on experience with our core stack: Reactive programming & async: RxJava , Kotlin Coroutines / Flow Dependency injection: Dagger 2 , Hilt , or Koin Networking: Retrofit Navigation: Cicerone , Jetpack Navigation Component Modern UI: Jetpack Compose Practical experience with Firebase (FCM, Analytics, Crashlytics). Experience with Feature-module architecture in production. Confidence with Git / GitLab , including setting up and maintaining GitLab CI/CD . A builder's mentality — you care about the product, the users, and the outcomes, not just the code. Clear, concise communication in English across technical and non-technical audiences. Nice to Have Background in fintech or experience with financial products — you understand the stakes. Solid grasp of mobile security best practices (especially critical in our domain). Experience profiling and optimizing UI performance — reducing overdraw, improving recomposition efficiency in Jetpack Compose, and hitting smooth 60/120fps rendering. Hands-on work with performance tooling: Android Profiler , Perfetto , Baseline Profiles , or similar. Published apps on Google Play you're proud of. An active GitHub profile with code you're happy to share. Hands-on experience with AI agents and LLM tools (Claude, Cursor, Copilot, etc.) — setting up agent environments, writing prompts, skills, and behavioral rules. Experience with AI-powered IDE tools (Cursor, Windsurf, GitHub Copilot, Claude Code, etc.) — including agent mode, rules files configuration, and integrating AI into the daily development workflow. Understanding of model capabilities and limitations — knowing which model fits which task and how to manage the context window effectively. Ability to evaluate and verify AI-generated output — using automated tests, linters, and critical review to catch hallucinations and errors. Awareness of AI security risks — prompt injection, data leakage, and safe handling of untrusted inputs in agentic workflows. Recruitment Flow Talent Partner Interview First Technical Interview Mobile System Design Interview Team Fit Interview (peer interview) Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA) organization, as your primary stakeholders. You will own how SE & SA work shows up in our sales process, systems, data, and planning. That includes engagement on opportunities, capacity and coverage, POC/POV tracking, quotas and technical-stage reporting. You will also support the broader sales org by keeping pipeline, forecast, and territory processes consistent. You will work closely with Business Systems and Reporting Analytics teams. An ideal candidate is a start-up builder who has experience in working with Solutions Engineer and/or Solutions Architect teams, and has worked closely with tools like Opine and Gong. This role reports to the Sr. Director, Sales Operations. IN THIS ROLE, YOU WILL - Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives - Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements - Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives - Own SE & SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings - Design and run sales processes that involve SEs & SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM - Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons - Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption - Support SE & SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle - Support quota, territory, and compensation-related processes as they apply to SE & SA roles - Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout - Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs that touch the SE & SA workflow - Lead projects from conception to release, including project plans, business requirement documents, and change management - Identify process improvements and automation opportunities, including AI-driven workflows, that reduce manual work for SEs, SAs and sellers - Provide inputs (technical risk, POC status, SE engagement) to pipeline inspection and forecast calls, and support forecast hygiene across the sales org REQUIREMENTS - 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function - Experience working for a high growth software/SaaS company - Experience as the Sales Ops partner to a Sales Engineering, Solutions Architect, or pre-sales organization - Strong Salesforce knowledge (reports, dashboards, opportunity management, writing requirements for admins and developers); Gong, Opine, and similar preferred - Track record building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams - Experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs - Knowledgeable in managing projects, including writing project plans, business requirement documents, and business summaries - Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority - Exceptional communication and interpersonal skills; comfortable with technical audiences - Able to work autonomously, with a constant focus on building for the future WHAT TO EXPECT IN THE FIRST 30 DAYS - You will be welcomed with onboarding experiences that includes equipment setup, a swag package, and a collaborative training program - Meet SE and SA leadership and partners across Sales Ops, Business Systems, Analytics, and CS - Learn the engagement workflow, the Salesforce data model, and the daily tools - Review existing metrics, reports, and open requests to find gaps and quick wins WHAT TO EXPECT IN THE FIRST 60 DAYS - Begin taking on projects and working with cross-functional teams to scope and build - Become the key stakeholder for SE-related tools and start scoping refinements - Build documentation for new and existing SE processes - Start implementing improvements to data integrity and accuracy WHAT TO EXPECT IN THE FIRST 90 DAYS - Establish KPI definitions and a recurring reporting cadence with leadership - Have full ownership of key SE and SA related projects and processes (intake, routing, POC/POV, handoffs) - Build scalable and repeatable processes for the Sales & GTM org Docker does not offer visa sponsorship for this role. ______________________________________________________________________ Compensation & Equity United States: $108.5K – $155K + equity Canada: CA$150.5K - CA$215K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Romania; Malta; Czech Republic Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   You will play a key role in delivering a world class, 6 star experience to new clients during their early journey with Kraken. As part of a high performing, round the clock team renowned for its commitment to client care and industry leading security, you'll ensure every client feels supported from day one, and that any barriers to their success are proactively removed. This role offers a fixed term contract, for the duration of 6 months.   THE OPPORTUNITY - Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat - Guide existing clients through document resubmission and re-verification during remediation initiatives - Identify and escalate potential risks or suspicious documentation to the appropriate teams - Address client questions on application status, account upgrades, and verification requirements with clear, timely communication - Assist clients with fiat funding and withdrawals, ensuring smooth, compliant transactions - Communicate relevant marketing initiatives and regional promotions in line with Kraken's guidelines - Maintain accurate client information and adhere to AML/CTF policies and QA/Risk Management frameworks - Collaborate cross-functionally, using client and operational feedback to continuously improve onboarding and support workflows   WHAT YOU BRING - 2+ years of experience in a customer service or business support role where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center - You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends - Strong knowledge of and passion for cryptocurrency and the digital asset industry - Understanding of CSAT drivers, dissatisfaction factors, and NPS metrics - Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders - Exceptional attention to detail, with strong workflow accuracy and process adherence - Highly organized, with excellent time management across multiple priorities in a fast paced environment - Strong interpersonal skills and a deep commitment to data privacy and compliance - This is a fully remote role requiring English fluency.   NICE TO HAVES - Experience working on AML (Anti Money Laundering) or KYC (Know Your Customer) processes, such as document verification, risk assessment, or compliance monitoring - Experience with CRM software such as ZenDesk or Salesforce - Global Shared Services experience strongly preferred - Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: EMEA OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Lithuania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Romania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia Workplace: Hybrid 📍 Manila, Philippines | Relocation required Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors. You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch. About the role: Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that. You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop. This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech. What you’ll do: - Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on. - Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly. - Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A. - Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents. - Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions. - Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready. - Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current. - Partner with Tech and Product on the tax implications of new launches and geographic expansion. - Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file. - Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented. What you’ll own: - The Group’s technical tax position across three jurisdictions — nothing routes around you on tax. - Transfer pricing documentation and defense, end to end. - Tax input on every new market, structure, or product decision that touches tax. - The BIR audit relationship and defense when it comes. What makes you a strong fit: - 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end. - Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here. - Bachelor’s degree in Accounting or Law; a professional certification is a strong plus. - Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations. - Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on. - Comfortable owning ambiguous, competing priorities with minimal oversight. - Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist. What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Hybrid-first work environment - Company-provided tools and equipment - Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila Relocation and family support - Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics - Reimbursement of eligible pet relocation expenses - USD 2,500 per year for flights home - Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18 Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Moldova OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Founding ML Engineer at Senior or Principal level to lead the transition of Newton, Aghanim’s AI product for partners, from proprietary model APIs to models we control. Newton already runs in production on frontier models. You’ll own the model layer end to end: data collection, evaluation, post-training, serving, and rollout. The goal is to preserve the quality partners rely on while reducing cost, improving speed, and keeping partner data within our infrastructure. You’ll work closely with the product to understand its behavior and partner expectations, then independently define the technical approach and priorities. Decisions about training, routing, and model replacement should be backed by production data and evaluations. KEY RESPONSIBILITIES - Build production data pipelines that capture versioned instructions, tool calls, outputs, costs, and outcomes, with anonymization, partner-level deletion, and expert corrections. - Develop benchmarks, regression tests, and code-based and LLM-judge evaluators using real Newton runs to measure factual accuracy, tool use, answer quality, cost, and latency. - Compare frontier and open-weight models, route tasks to suitable models, and identify where prompting, distillation, or post-training delivers the best results. - Train and adapt models using distillation, SFT, LoRA/QLoRA, and DPO on accepted trajectories and expert feedback; use RL where simpler approaches fall short. - Deploy models behind Newton’s existing interface, validate them through shadow runs, and manage rollout based on quality benchmarks and serving economics. Tech stack: Python, TypeScript, SQL, self-hosted Langfuse, TRL / Unsloth / Axolotl or managed training platforms, vLLM, serverless GPUs, GCP / Modal; open-weight models including Qwen, Gemma, DeepSeek, and GLM. REQUIRED QUALIFICATIONS - Hands-on experience post-training LLMs and shipping them to production using SFT, LoRA/QLoRA, DPO, and distillation. - Experience building evaluation systems from production data, including offline benchmarks, regression and behavior tests, and code-based and LLM-judge evaluators. - Understanding of agentic systems, including tool calling, multi-step trajectories, structured outputs, and the impact of changing the underlying model. - Practical experience serving models with vLLM or similar tools, quantization, and GPU deployment, including latency, cold-start, and cost tradeoffs. - Strong production Python and SQL skills, with enough TypeScript proficiency to modify product code and instrumentation independently. - Ability to understand product behavior and user expectations, translate them into measurable quality requirements, and decide when training is justified. - Experience independently owning a technical area, setting priorities, and working across an unfamiliar codebase and its design documents. - Regular use of AI coding agents, with a clear approach to verifying their output. PREFERRED QUALIFICATIONS - Experience migrating a production product from proprietary model APIs to self-hosted or open-weight models. - Experience with RL for LLMs, particularly GRPO with automatic verifiers. - Familiarity with Langfuse, Braintrust, or similar tracing and evaluation tools. - Experience with GCP, including Vertex AI, Cloud Run GPU, and BigQuery. - Interest in game monetization and analytics. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Positioning, Messaging & Competitive Strategy Develop product positioning, value propositions, and messaging that resonate with the buying audience, and produce the source messaging blueprint or positioning guide. Create the competitive comparison guide for use in positioning against similar offerings from other organizations. Assist in product naming by providing market, competitive, and customer context. Product Launch & Go-to-Market Lead product introduction and launch planning, including development and measurement of KPIs. S upport the launch of new products and releases by defining product positioning and unique selling propositions, and by scoping and creating the required tools and collateral. Develop, enhance, and own distribution of public-facing product launch marketing materials. Sales Enablement & Sales Support Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process for PointClickCare solutions. Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements. Educate internal sales and marketing teams on ways to concisely demonstrate the strengths and features of our products and enhancements to existing and prospective customers. Act as a key Subject Matter Expert (SME) supporting complex sales inquiries, customer-facing product education, and roadmap updates. Collaborate with the sales team in complex sales situations, proactively providing clear value propositions, messaging, and tools to leverage in sales scenarios. Content, Campaigns & Thought Leadership Collaborate with marketing peers to drive development of a variety of content, including sales decks, solution sheets, customer references, thought leadership, and campaign assets. Work with marketing programs, brand management, and digital marketing teams to ensure appropriate product themes are communicated to the market. Provide guidance to marketing teams on themes for programs and events, ensuring they are equipped with content to deliver to customers and prospects. Publicly convey product and market strengths through blogs, presentations, and webinars. Work with customers to develop case studies, references, and testimonials. Market Intelligence, Customer Insight & Product Partnership Be the expert on our customers, including how and why they buy, their buying criteria, and regulatory considerations, with particular focus on the demands of different segments. Align closely with the product management team to facilitate the appropriate flow of information between teams. Develop and continuously deepen expertise in PointClickCare's products and services to construct and convey industry-leading use case scenarios. Required Skills & Qualifications: Bachelor's degree, or equivalent experience 4-6 years of product marketing experience Experience applying Product Management and/or Product Marketing principles and frameworks, such as Practical Product Management or Pragmatic Marketing Experience building consensus and collaborating across groups to get things done Polished professional with an enthusiastic attitude who thrives in fast-paced environments and adapts readily to change AI fluency and/or hands-on use of leading AI solutions Preferred Experience: Advanced degree in business or marketing, or equivalent experience Certification in Pragmatic Marketing or SiriusDecisions Product Marketing Experience with B2B SaaS healthcare technology (highly preferred) Experience with advanced analytics and/or AI product solutions (highly preferred) It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly rate for this position is $45.19 - $50.00 ($94,000 - $104,000), non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Kazakhstan; Armenia; Serbia; Georgia Workplace: Remote Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: As products, channels, and integrations multiply and regulatory requirements to protect customers and funds grow, you’ll own mobile security and antifraud as a dedicated product manager. What you’ll do: - Assess the current mobile app architecture and security posture, and define where it needs to evolve over the next 12+ months. - Prioritize incoming security and antifraud work, including InfoSec findings, by risk, impact, and effort. - Turn antifraud and risk requirements into product decisions and clear engineering tasks, working with mobile, backend, security, antifraud, data science, and compliance teams. What you’ll own: - Own the roadmap for mobile security and antifraud: objectives, success measures, scope, and release sequencing. - Own authentication and identity verification: passwords, OTP, biometrics, passkeys, Google and Apple login, account recovery, selfie verification, face matching, and liveness detection. - Own device enrollment, trusted-device management, and app protection: app integrity, root/jailbreak detection, and device attestation. - Define risk-based controls for sensitive actions and transactions, including step-up authentication and real-time fraud signals built with the antifraud team. - Track new fraud schemes and attack vectors, and turn findings into product changes. - Protect customers from account takeover, identity fraud, and account abuse, while balancing security with authentication conversion. What makes you a strong fit: - 4+ years in product management, including 2+ years owning mobile security, antifraud, authentication, or identity products - Technical foundation in iOS/Android app architecture and common mobile vulnerabilities (OWASP Mobile Top 10), enough to challenge engineering on technical decisions - Working SQL for analyzing fraud and security data - Track record of owning a domain end-to-end: discovery, prioritization, rollout, and performance evaluation - Ability to turn security and risk requirements into clear specs and engineering tasks - Intermediate English What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia