Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's EMEA Startups team works with the companies building AI-native products on Claude, from Seed through Series B and beyond. The Growth Account Executive owns a portfolio of startups that are already building on Claude and is responsible for growing that relationship: deepening Claude's role in the customer's product, structuring the commercial agreements that support their scale, and defending the account as the competitive landscape shifts.
This is a consultative role. Native AI companies move fast, change direction often, and make decisions on technical merit. Earning a seat at the table means building real relationships with founders and technical leaders, understanding their product and roadmap as well as they do, and helping them build on the frontier — bringing them the latest models and capabilities early, showing them what's possible, and turning that into adoption. Commercial outcomes follow from that trust.
You work closely with our Applied AI (AAI) team, who bring deep technical partnership to our highest-potential accounts, but you are expected to understand what each customer is building and identify the next use case yourself. Helping customers build on the frontier is part of this job, not something you hand off.
Responsibilities
Own a portfolio of high-potential AI-native startups across EMEA, with full accountability for revenue growth and retention
Build long-term, trusted relationships with founders, CTOs and technical leads, acting as their advisor on how to build with Claude
Help customers build on the frontier: bring new model releases and capabilities to them early, work through where they apply, and drive adoption into the core of the product
Develop use cases: understand each customer's product and roadmap, identify where Claude can go deeper, and make it happen
Structure, size and time usage-based commitments, including multi-surface agreements across the Claude API, Claude Code and Claude for Work
Navigate competitive pressure, including aggressive discounting, with a clear point of view on value rather than price
Partner with the Applied AI team on technical strategy for your accounts and coordinate their involvement where it creates the most leverage
Build and maintain relationships across the EMEA VC and accelerator ecosystem to source and qualify pipeline
Bring structured feedback from your portfolio to Product and Go-to-Market leadership
You may be a good fit if you have
5+ years of quota-carrying experience in consumption or usage-based sales at a cloud provider, infrastructure, data platform or developer tools company
A track record of expanding existing accounts: you have carried a growth or expansion number and understand how commits, credits and usage curves work
A consultative selling style, with evidence that customers treat you as an advisor rather than a vendor
Experience selling to early- and growth-stage startups and comfort with the pace and informality of founder-led companies
Enough technical depth to hold a credible conversation with a CTO about APIs, model selection and AI product architecture, and to recognise where a new capability fits
Existing relationships in the European startup, VC or accelerator ecosystem
Fluency in English; additional European languages are a plus
Strong candidates often have
Time inside a startup, not just selling to them
Hands-on experience building with LLMs, even on side projects
A history of describing wins by what the customer built rather than the size of the deal
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€155.000
—
€205.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States
Do you care about keeping developer tools running reliably, enjoy digging into the systems and infrastructure behind them, and know that reliable tools make all the difference for development teams? If you are calm under pressure, enjoy diagnosing complex systems, want to help developers overcome technical hurdles, and thrive on deep problem-solving across diverse tech stacks, this role is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
About TeamCity
TeamCity is a highly scalable CI/CD server that integrates across the modern software ecosystem. Because it supports complex server-side setups and SaaS deployments, issues can stem from the product itself or the surrounding infrastructure.
What you’ll do
As part of our Support Engineering team, you will act as a crucial link between global engineering teams and our internal product developers. You will take ownership of incoming technical issues, pinpoint root causes, and provide working resolutions or clear escalations. You'll work American-timezone hours to give our global community timely, effective support.
Day to day, you will:
Identify whether an issue stems from the product, infrastructure, or third-party integrations.
Provide workarounds, submit bug reports, or escalate issues directly to development.
Capture insights and publish solutions following KCS (Knowledge-Centered Service) principles.
Share user feedback with internal product teams to shape future tool improvements.
What you’ll bring
A systematic and structured, but flexible approach to troubleshooting complex software and infrastructure issues.
A clear, direct communication style that explains technical details in ways others can understand.
Comfort working independently across distributed teams and time zones.
Curiosity about how different build systems, VCS providers, and clouds operate together.
An inclination to leave documentation and systems better than you found them.
What you’ll need
Fluency in English, with strong written communication skills.
The ability to work aligned with American time zones.
Practical experience troubleshooting web servers and applications (such as Tomcat and Java-based environments).
A working knowledge of relational databases (such as PostgreSQL, MySQL, or MSSQL).
Hands-on experience with version control tools and hosting platforms (such as Git or Perforce, GitHub, GitLab, or Bitbucket).
Familiarity with build automation tools (such as Gradle, Maven, or .NET build systems).
An understanding of containerized environments or cloud infrastructure (such as Docker, Kubernetes, AWS, or Azure).
What success looks like
Success in this role means resolving complex support cases efficiently while maintaining clear communication with developers. You build trust by accurately diagnosing underlying infrastructure or application bugs rather than addressing symptoms alone. Over time, your contributions to the knowledge base reduce repeat issues, and your feedback helps product teams make TeamCity more resilient.
#LI-DNI
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$144,000
—
$216,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Cape Town, South Africa
Job Description:
Dedicated Adviser Support Executive
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are looking for a highly organised and proactive Dedicated Adviser Support Executive to provide one-to-one support to a Senior Adviser across mortgages, protection and later-life business.
This is a varied role combining mortgage administration, application processing, case support and general adviser administration.
You will work closely with the Adviser on a daily basis, taking ownership of time-consuming administrative and processing activities so the Adviser can focus on client relationships and providing advice.
A key part of the role will be developing a strong understanding of the Adviser's working style, clients and processes and becoming a reliable point of support across their day-to-day workload.
Key Responsibilities
Mortgage Application & Processing Support
Key mortgage applications accurately using lender portals and internal systems
Prepare mortgage applications for submission, ensuring all required information has been entered accurately and documentation is in place
Work closely with the Adviser when keying more complex applications or where additional information is required
Support the Adviser with residential, remortgage and other mortgage applications
Check client information, income and supporting documentation before applications are progressed
Maintain accurate client and application information across internal systems
Complete relevant mortgage administration and internal forms
Identify missing information or documentation and follow up where required
Case & Client Administration
Support with the ongoing administration of mortgage cases
Request outstanding documents and information from clients
Review documentation such as bank statements, income evidence and budget information against agreed processes
Keep internal systems and case notes accurate and up to date
Complete routine administrative and case checks
Follow up on outstanding actions and ensure important tasks are not missed
Communicate professionally with clients and relevant third parties by email and telephone where required
Help manage the Adviser's pipeline and keep track of outstanding actions and priorities
Later Life & Protection Support
Provide administrative support across later-life and protection business
Assist with gathering client information, including income and supporting documentation
Support with basic data input and case preparation on relevant systems
Complete administrative sections of internal, compliance and provider forms
Contact providers and Business Development Managers to obtain factual information, criteria and case updates where required
Support the Adviser with research and preparation for more complex later-life cases
Follow up on outstanding requirements and maintain accurate records
Training and guidance will be provided for specialist processes where
required.
Dedicated Adviser Support
Work closely with the Adviser on a one-to-one basis and develop a strong understanding of their preferred way of working.
Help organise and prioritise outstanding actions across the Adviser's workload.
Monitor the Adviser's diary and upcoming priorities where appropriate.
Maintain consistent communication through agreed channels, including email and telephone.
Proactively identify administrative tasks that can be completed without requiring Adviser involvement.
Help ensure information is organised and readily available when the Adviser needs it.
Adapt to the Adviser's working processes while helping develop efficient and consistent ways of working.
What We're Looking For
We are looking for someone who:
Is highly organised, reliable and proactive.
Has excellent attention to detail and accuracy.
Is comfortable working closely with one Adviser and building a strong one-to-one working relationship.
Has excellent written and verbal English communication skills.
Can process and organise detailed financial information accurately.
Is confident working across multiple systems and lender portals.
Can manage several tasks and priorities without losing track of outstanding actions.
Is comfortable communicating with clients, lenders, providers and other professional third parties.
Takes ownership and follows tasks through to completion.
Is adaptable and comfortable learning new processes.
Can work independently while recognising when something needs to be escalated.
Is patient, methodical and comfortable supporting complex cases.
Experience
Previous mortgage administration, mortgage processing or financial services experience is highly desirable.
A good understanding of the UK mortgage application process would be advantageous.
Previous experience keying mortgage applications or using lender portals would be particularly beneficial.
Experience using mortgage CRM or financial services systems would be advantageous.
Previous experience within later life, equity release or protection would be beneficial but is not essential.
Full training will be provided on internal systems and specialist processes where required.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Qualifications:
— 4+ years of proven success in outbound sales and high-level account management, specifically closing net-new business.
— Strong experience in a Mid-Market sales motion, demonstrating the ability to navigate longer, more complex deal cycles and break into executive teams (VP to C-Suite).
— Exceptional sales acumen with a deep command of pipeline management.
— Ability to ramp up quickly, work independently, and unblock deals.
— Skilled in selling complex solutions, including SaaS, cash flow tools, or payments products, ideally in a startup or fintech environment.
Bonus:
— Strong understanding of the payments ecosystem and the high-volume credit cards space.
— Track record of consistently exceeding targets with clear, quantifiable achievements.
— Advanced outbound thinker, building strategic, multi-threaded outbound campaigns.
— Collaborative team player sharing tactics and market feedback with peers, Product, Marketing, and Enablement.
— Experience with target verticals: Wholesalers, Retail, Software, Logistics, and Construction.
— Power user of sales tools like Salesforce, Outreach, Gong, Apollo, and LinkedIn Sales Navigator.
A day in the life and how you’ll make an impact:
— Drive strategic outbound prospecting to identify, engage, and win ultra high-value customers with longer consideration phases.
— Manage full sales cycle with multi-stakeholder deals, engaging buying groups from operators to C-suite.
— Deliver advanced, tailored product demos connecting Melio's value to business metrics like cash flow, operational efficiency, and ROI.
— Maintain rigorous Salesforce hygiene and provide accurate forecasting to leadership.
— Host executive Google Meet meetings and occasionally travel for trade shows, conferences, or strategic client visits.
— Consistently exceed monthly and quarterly targets and help shape the go-to-market playbook as the UHV team scales.
About the team:
— The Ultra High Value (UHV) Payors team is a new, high-visibility initiative at Melio.
— The role involves partnering to build on existing processes and selling an innovative, dynamic solution poised for dramatic scale.
— Opportunity to make a significant and lasting contribution to the company’s growth and future success.
About Melio USA:
— Competitive compensation packages with an annual base salary range of $95,000 - $105,000 plus variable bonus.
— Medical, Dental, and Vision plans with up to 100% employer-paid coverage, FSA and HSA.
— 401K matching.
— Wellness programs focusing on financial, physical, emotional, social, and community support.
— Time off including vacation, sick days, holidays, parental leave, and wedding days.
— Food perks with a weekly Seamless stipend.
— Growth and development opportunities through workshops, mentorship programs, and team building activities.
— Melio builds B2B payment tools to help small business owners spend less time in the back office.
— Melio is the fastest-growing B2B payment platform in the US.
— Diversity, equity, and inclusion are top priorities, with a commitment to equal opportunity and a diverse team.
— Melio accepts job applications on an ongoing basis until the position is filled.
— Employer participates in E-Verify and will provide Form I-9 information to confirm work authorization in the U.S.
Qualifications:
— 4+ years of sales or partnership experience, ideally in a role where you had to build a book of business from scratch.
— A "Hunter-Farmer" Hybrid: fearless in cold calling potential partners to pitch revenue-share opportunities, and empathetic and organized to nurture relationships into a productive community.
— Thrives in ambiguity: comfortable writing your own playbook, testing new pitches, identifying new vertical targets (e.g., insurance, logistics consultants), and pivoting quickly.
— Creative & scrappy: able to see angles others miss and frame value propositions for partners looking to monetize their influence.
— Community builder mindset: understands that signing a partner is just day one and knows how to keep affiliates engaged and producing leads through constant communication and value-add interactions.
— Genuinely curious about business models to effectively pitch how Melio fits into partners' ecosystems.
— Proficiency in SalesForce, Outreach.io, and LinkedIn Sales Navigator.
A day in the life and how you’ll make an impact:
Identify & Recruit (The Hunt): prospect and cold call aggressively to find high-leverage affiliates such as Credit Card Points Consultants, Insurance Brokers who don't accept cards, or Industry-Specific Consultants. Sell not just software but a revenue stream through Melio's Gross Profit revenue share model. Experiment with different verticals to find "hidden gems"—partners with trusted access to ultra-high-value companies who haven't monetized that influence yet.
Onboard & Enable (The Setup): provide white-glove onboarding to partners and their clients, helping identify low-hanging fruit for quick wins. Teach partners how to spot Melio opportunities and pitch them effectively.
Community Management & Nurture (The Flywheel): manage your book of affiliates like a community manager, keeping them active, sending leads, and viewing Melio as a significant revenue driver. Build deep, personal relationships to maintain exclusivity. Provide feedback to growth and marketing teams on opportunities and incentives.
About the team:
Melio is on a mission to keep small businesses in business by simplifying B2B payables and receivables. You will join the Ultra High Value team as the spearhead for the Affiliate/Partnership motion, with high visibility and autonomy to experiment with creative strategies.
About Melio USA:
— Competitive compensation packages with an annual base salary range of $95,000-$105,000 plus bonus.
— Medical, Dental, and Vision plans with up to 100% employer-paid coverage, FSA and HSA.
— 401K matching.
— Wellness programs focusing on financial, physical, emotional, social, and community support.
— Generous time off including vacation, sick days, holidays, parental leave, and wedding days.
— Food perks with a weekly Seamless stipend.
— Growth and development opportunities through workshops, mentorship, and team building.
— Commitment to diversity, equity, and inclusion as an Equal Opportunity Employer.
Melio accepts job applications on an ongoing basis until the position is filled.
Location: Athens, Greece
We are looking for a motivated Web Developer with a strong focus on the Microsoft 365 ecosystem to design, build, and maintain enterprise solutions, based in Athens or remote. Secondary experience with Drupal/PHP is a plus, as you'll occasionally support existing Drupal-based sites. You will work within a cross-functional development team on large-scale digital projects for major international public organizations.
What you'll own
Build and maintain SharePoint Online solutions using SPFx with React.
Extend Microsoft Teams with custom tabs, bots, and Teams-integrated apps.
Develop automation and provisioning scripts for SharePoint and Microsoft 365 using PnP PowerShell and Microsoft Graph API.
Design and maintain automated workflows and business processes with Power Automate, and build lightweight apps with Power Apps.
Work with Azure services underpinning M365 solutions (App Service, Functions, Azure AD/Entra ID, Azure DevOps, Logic Apps).
Configure and support Microsoft 365 governance, security, and compliance features (Entra ID, Purview, conditional access) where relevant to project needs.
Provide secondary support for existing Drupal websites and custom PHP modules, including minor theming, Drush-based deployment/migration tasks, and third-party API integrations.
Write unit tests and maintain code quality using tools such as SonarQube.
Collaborate with business analysts to gather and clarify requirements.
Participate in code reviews and follow established development best practices.
Develop and maintain technical documentation.
Stay current with emerging Microsoft 365 technologies and, secondarily, the PHP/Drupal ecosystem.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
Solid foundation in core web technologies (HTML, CSS, JavaScript).
Working knowledge of a modern JavaScript framework, preferably React.
Experience with SharePoint Online and the SharePoint Framework (SPFx).
Familiarity with Microsoft Power Automate and/or Power Apps.
Understanding of relational databases and SQL.
Familiarity with RESTful services and APIs, including Microsoft Graph.
Good problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Good command of English (written and spoken), as projects serve international public organizations.
Eagerness to learn and grow within a team environment.
Desirable:
Scripting experience with PowerShell / PnP PowerShell.
Experience with Microsoft Teams app/bot development.
Exposure to Azure services such as Azure Functions, App Service, Azure AD/Entra ID, and Azure DevOps.
Familiarity with PHP and experience with Drupal (custom module or theme development).
Experience with Drupal migrations or Composer-based workflows.
Experience with unit testing and static code analysis (SonarQube).
Microsoft 365 or Azure certification (e.g., MS-600, PL-100, AZ-204).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference:
(WD/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Brussels, Belgium
We currently have a vacancy for a
System Integration & Workflow Specialist
fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Design, plan, implement integration strategies and patterns in a JEE/HTTP secured ecosystem;
Apply best practices of distributed architecture to solve complex integration problems between information systems;
Design, implement and document APIs to be exposed in a secured manner on a public facing API Gateway;
Design, plan, implement and deploy workflows: business process definition and task definition (service or user tasks) relying on APIs and business events;
Work in a container based infrastructure;
Requirements
University degree in IT or relevant discipline, combined with minimum 13 years of relevant working experience in IT;
Excellent knowledge of JEE and REST or SOAP APIs;
Excellent knowledge and experience with, Spring Web Services, Wso2 API Manager, Spring, including Core, JPA/Hibernate, Security and MVC;
Excellent knowledge and experience with asynchronous communication and publish/subscribe techniques and technologies: JMS and RabbitMQ
Excellent knowledge and skills on using Continuing Development / Continuing Integration techniques, knowledge of source code control repositories (GIT/Bitbucket) and build tools such as Maven and Gradle;
Excellent knowledge and experience with, Spring Boot Test, jUnit and Mockito as well as integration testing best practices;
Excellent knowledge of HTTP and API design;
Good knowledge and experience working with Fiorano API integration;
Good knowledge and experience with Oracle (versions 8+) or MySQL (versions 5+);
Good knowledge of Docker, Kubernetes, AWS, DevSecOps and cloud native architectures;
Good knowledge in GRPC and Protobuf format;
Good knowledge of distributed or microservice architectures and complex event processing;
Good knowledge in Web security, OAuth2.0 and OpenID Connect;
Experience working with the Atlassian Suite, JIRA Confluence Bitbucket and bamboo;
Knowledge and experience working with JavaScript frameworks is an asset (Angular, JQuery, NGRX, React, Knockout.js);
Certifications and standards in the following areas would be considered an asset: Apache Camel Framework, Spring boot;
Excellent command in English.
Benefits
If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference
(18041/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS
(
www.eurodyn.com)
is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Athens, Greece
We are looking for a motivated
SharePoint (M365) Architect / Team Leader
to design, develop, and maintain applications using Microsoft SharePoint, PowerApps and .Net frameworks in Athens or remotely. You will collaborate with cross-functional teams to deliver high-quality solutions on projects for major international public organizations.
What You'll Do:
Design and develop SharePoint (M365) solutions using SharePoint Online as also build and maintain .Net applications and web services;
Design and develop automated workflows using Microsoft Power Automate;
Collaborate with senior stakeholders to shape transformation roadmaps and solution options;
Lead a high‑performing team, mentor talent, and contribute to building a Center of Excellence;
Perform code reviews and ensure adherence to best practices;
Develop and maintain technical documentation;
Stay current with emerging technologies and industry best practices.
Requirements
Must-Have Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field;
Proven experience with SharePoint Framework (SPFx), Power Apps and Dynamics 365;
Strong understanding of HTML, CSS, JavaScript, and related web technologies (React/Angular);
Experience with RESTful services and APIs;
Good problem-solving skills and attention to detail;
Excellent communication and interpersonal skills.
Nice-to-Have Qualifications:
Familiarity with .Net development (C#, ASP.Net, MVC);
Experience with broader M365 ecosystem components (Teams, Exchange Online, Security & Compliance);
Experience with Azure services such as Azure Functions, Azure App Service, and Azure DevOps;
Microsoft Certifications.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SATL/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios has created some of the most loved worlds, characters, and stories in entertainment. Our opportunity now is to build those IP with greater intention — growing audiences, deepening fandom, and creating more ways for people to engage with PlayStation franchises beyond the release of a game.
We are looking for a Lead Franchise Strategist to help shape that work.
This is not an integrated marketing role, a licensing or consumer products role, or a role focused on extending a launch campaign. We are looking for someone who understands how entertainment franchises are built over time — across audiences, stories, formats, products, experiences, and partners.
Gaming experience is valuable but not required. Experience in film, television, animation, publishing, consumer products, licensing, live experiences, or location-based entertainment may be just as relevant.
What matters most is that this person has helped build something. They can look at an IP, understand what makes it special, identify where the strongest audience and commercial opportunities exist, and turn that into a clear and credible plan for growth.
This role will work across PlayStation Studios, Portfolio Strategy, PlayStation Productions, brand, marketing, insights, finance, consumer products, licensing, legal, and Sony Group partners — connecting creative ambition, audience demand, and commercial opportunity while protecting what fans already love.
Key Responsibilities
Lead franchise strategy work for assigned priority PlayStation IP, from initial opportunity assessment through long-term planning and cross-functional alignment
Develop franchise strategies that define audience opportunity, positioning, expansion potential, commercial rationale, and priorities for growth
Proactively identify new ways priority IP could grow, including opportunities that may sit outside PlayStation’s existing franchise playbook
Identify where each franchise has the strongest potential across film, television, animation, publishing, consumer products, music, live and location-based experiences, partnerships, and digital/community engagement
Help define what each franchise should become over time — and just as importantly, where it should not go
Use audience research, fandom insights, market trends, competitive benchmarks, and commercial data to make clear recommendations to leadership and cross-functional partners
Translate franchise ambition into practical roadmaps, sequencing, decision frameworks, and execution priorities
Support the development of franchise bibles, IP briefs, creative guardrails, and other tools that enable partners to build from a shared understanding of the IP
Partner with finance and business teams to understand and articulate the value of franchise activity across games and adjacent businesses
Help evolve PlayStation’s approach to long-term franchise planning, bringing greater consistency and rigor to how opportunities are identified, evaluated, and prioritized
Champion the fan perspective — understanding what audiences love, where they want more, what will feel authentic, and where expansion could damage trust
What We’re Looking For
Strong experience in franchise strategy, IP development, entertainment strategy, brand expansion, audience growth, or a related field, with a track record of independently leading complex strategic work
A track record of helping build, shape, expand, or revitalize entertainment IP, ideally across multiple formats or business areas
Strong understanding of fandom — how audiences discover, engage with, spend around, advocate for, and stay connected to IP over time
Experience working across creative and commercial disciplines, including areas such as production, research, finance, marketing, licensing, consumer products, and external partnerships
Ability to synthesize complex creative, audience, and commercial information into clear recommendations, influence senior stakeholders, and build alignment around a direction
Strong creative taste and commercial judgment — someone who can see both the magic of an IP and the business around it
Experience with areas such as franchise architecture, audience segmentation, IP positioning, content roadmaps, commercial planning, or long-range portfolio strategy
Comfort operating in ambiguity and creating structure around IP that may not yet have a fully formed franchise ecosystem
Ability to challenge assumptions constructively and make thoughtful calls about what is worth doing, what should wait, and what should not happen at all
A practical, collaborative approach and the ability to influence across teams without always owning final execution
Experience with global entertainment brands or IP with multi-market potential is a plus
The Ideal Candidate
The ideal candidate is a builder, not a caretaker. They may have worked on established IP or helped build something from an earlier stage, but they are most energized by the question of what comes next.
They can look at a game world, character, story, or fanbase and see the broader franchise potential — not as a list of extensions, but as a connected system of creative expansion, audience growth, and long-term value.
They are equally comfortable talking about story, fandom, audience behavior, commercial models, and execution realities. They know that not every IP should become everything. They have the discipline to prioritize, the taste to protect what matters, and the strategic instincts to spot where PlayStation can create something fans will genuinely care about.
Success in This Role Looks Like
The priority PlayStation IP they support have clear, actionable long-term franchise strategies
Teams across PlayStation and Sony have a shared understanding of where those franchises can grow, where they should not, and why
New opportunities are identified proactively and evaluated earlier and more consistently, with strong audience, creative, and commercial rationale
Fans have meaningful ways to stay connected with PlayStation worlds between major game releases
The role contributes to a more coordinated and repeatable approach to building PlayStation franchises for the long term
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$155,800
—
$233,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp.
What You’ll Do
- Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach
- Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events
- Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit
- Collarboate cross-functionally with Channel partner Managers, Marketing, Operations and Direct Sales to strategically grow Ramp’s Partner ecosystem
- Educate accounting leaders and firm stakeholders on Ramp’s partnership program and convey the value Ramp can provide to the prospective partner firm and their clients
- Ideate on new and unique ways to build and develop partner relationships
- Maintain accurate partner relationship data within Salesforce
What You Need
- Strong written and verbal communication skills
- Excellent listening skills and energetic and professional phone and Zoom presence
- High level of comfort with sales, prospecting and both virtual and in-person
- Dedication to tracking and improving performance and efficiency on a daily basis
- Deep interest in understanding specific business challenges with the different verticals
- Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way
Nice to Haves
- Background in client-facing and/or sales roles in business development, consulting or investment banking
- Prior experience partnering with or selling to accounting firms and/or financial advisors
- Prior CRM experience (preferably Salesforce)
- Experience at a high-growth startup
- Ability to understand financial services
- Bachelor’s degree from a four-year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - UK
Workplace: Remote
About You
The DACH Partnerships Manager is a strategic leader responsible for establishing and growing Constructor's partner ecosystem in UK and DACH regions. This role involves identifying, developing, and managing key relationships with SIs, agencies and ISVs/ Tech partners to drive revenue and expand market reach. A successful candidate will possess strong communication, negotiation, and relationship-building skills, with a deep understanding of the ecommerce implementation landscape and SI business models. This individual will be instrumental in enabling successful client deployments, fostering collaborative engagements, and contributing to the company's overall growth through SI partnerships.
About Us
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: http://constructor.io/constructor.io http://constructor.io.
About the Position
- Maintain a deep understanding of the ecommerce tech and ISV landscape.
- Identify and execute go-to-market strategies with partners in the region.
- Partner with regional sales leadership to define and execute growth plans.
- Establish and grow strategic partnerships within the ecosystem.
- Identify, develop, and manage key executive relationships to drive successful client implementations.
- Own the onboarding, activation and development of partners.
- Contribute to the company's overall growth by achieving strategic partnership goals, including partner-sourced and influenced revenue, and successful client deployments.
- Possess strong communication, negotiation, and relationship-building skills.
- Work effectively across internal teams and lead through influence.
Requirements
- Experience developing, launching, and scaling go-to-market motions with Systems Integrators and ISV partners in the UK and DACH regions
- Experience working with SIs specializing in ecommerce implementations.
- Good network and senior-level contacts within the ecommerce space.
- Prior experience managing executive relationships and driving activation and engagement.
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Backend Engineer on the Credit Card team at OnePay, your work will directly shape the infrastructure behind our co-branded credit card product, holding the same bar for trust, security, and reliability as the rest of our financial ecosystem. You will:
- Design and build backend services that power our co-branded credit card product and its integrations with partner systems
- Architect APIs and event-driven systems that handle sensitive financial data securely at scale
- Partner with risk, compliance, and platform teams to ensure new features meet regulatory and security requirements
- Own reliability and performance for systems processing real-time credit transactions
- Drive technical decisions on system design, balancing scalability, security, and speed of delivery
- Mentor other engineers and raise the bar on code quality, testing, and operational practices across the team
YOU BRING
- 3+ years of professional experience in backend or distributed systems development
- Experience building and operating production-grade APIs and microservices in a regulated or high-compliance environment (fintech, payments, banking, or similar)
- Proficiency in Node.js or similar modern backend frameworks (TypeScript, NestJS, Go, or Java)
- Familiarity with cloud-native architecture (Kubernetes, AWS) and event-driven or microservice-based systems
- Strong understanding of data security, PCI compliance, or similar standards protecting sensitive financial data
- Strong communication and collaboration skills across product, risk, and platform teams
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: United Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services (PWS) is the Infrastructure arm of Payward, the parent company of Kraken, whose businesses span trading, payments, custody, banking, asset management, and services. PWS gives regulated businesses direct API access to the infrastructure that has powered Kraken for 15+ years.
Payward holds 100+ regulatory licences, operates in 190+ jurisdictions, and processes $2T+ in annual volume. Payward has also applied for a national trust company charter to offer custody and trust services to institutional and high-net-worth clients across the U.S. The company is backed by strategic investors including Citadel Securities, Jane Street, Deutsche Börse, and Nasdaq.
Operated through Paywards’s regulated entities, custody combines segregated client accounts, institutional-grade key management and cold storage, independent audit and control reporting, and direct connectivity into Kraken's exchange, staking, and financing rails. Clients get the security posture of a dedicated custodian alongside the liquidity and product depth of one of the longest-running exchanges in crypto.
THE OPPORTUNITY
As Senior Sales Lead, Custody & Wealth Management, you will lead the go-to-market efforts for Payward custody offering, including qualified custody, across two motions:
Institutional custody sales: Sell to banks, neobanks, fintechs, payment companies, brokerages, exchanges, asset managers, and any business that needs regulated digital asset custody, globally.
B2B2C wealth solutions: Work with Product to design and launch embedded custody and digital asset solutions. Private banks, wealth managers, family offices, and platforms serving high-net-worth clients can offer these to their own clients under their own brand, alongside PWS staking, trading, payments, and tokenized assets.
You will report to the Global Head of Sales, Payward Services, as a senior individual contributor. You will work closely with Solution Engineering, Product, Legal, Compliance, and Onboarding, and act as the voice of the custody and wealth market in roadmap discussions.
Lead and help define the global GTM strategy for Custody across institutional segments, asset managers, ETF and fund issuers, hedge funds, market makers and prop firms, banks and wealth platforms, corporates and treasuries, family offices, token issuers and foundations, and exchanges requiring third-party custody.
This role will be expected to:
- Grow assets under custody and custody revenue as the primary outcomes, with clear ownership of targets, forecasting, and pipeline discipline
- Develop commercial frameworks across custody, trading, and yield products including vaults and staking.
- Lead revenue across a range of relationships from long cycle RFP driven enterprise mandates to mid-market motion for funds, corporates, and crypto-native clients who need to onboard fast.
- Own the full client lifecycle from qualification and diligence through agreement negotiation, onboarding, and expansion into staking, trading, collateral, and settlement.
- Build and scale a revenue growth in the custody and wealth management vertical across a global Sales and BD organization, with an AI-first approach to tooling, pipeline management, and operational efficiency.
- Establish Payward as the default custodian across the institutional ecosystem, fund administrators, wealth managers, family offices, consultants, prime brokers, OTC desks, and the service providers who shape custodian space.
- Partner cross-functionally with Product, Engineering, Security, Legal, Compliance, Risk, and Finance to align commercial strategy with platform capability and the regulatory perimeter of each entity
- Expand Payward’'s custody footprint across the UK, Europe, US and APAC and other priority markets, with a clear view on licensing constraints and how to sequence market entry
- Feed the product roadmap with structured client demand: asset and chain coverage, staking, reporting and integrations, collateral mobility, and off-exchange settlement
WHAT YOU BRING
- 7+ years of experience building and scaling B2B or B2B2C revenue organizations within digital asset custody, Wealth management, traditional custody and asset servicing, or regulated financial infrastructure
- Proven track record closing and expanding complex, long-cycle mandates with institutional clients where security, regulatory, and operational diligence sit at the center of the buying decision
- Deep understanding of the wealth management space, how institutions actually select a custodian, risk and investment committees, operational due diligence, asset segregation and bankruptcy remoteness, insurance, audit and control reporting, and multi-custodian mandates
- Deep experience structuring custody economics: AUC-based pricing, minimums, revenue-share models, and multi-product commercial agreements
- Strong commercial judgment, negotiation skills, and executive presence at the C-suite and board level
- Experience building and leading high-performing global Sales and BD teams
- Demonstrated ability to implement AI-first sales tooling, CRM discipline, and scalable go-to-market systems
- International experience strongly preferred; US and European market knowledge
- Genuine conviction in crypto and the future of financial market infrastructure or deep, transferable expertise from traditional custody, fund services, or prime brokerage with a clear path to crypto fluency
NICE TO HAVES
- Direct experience selling qualified custody, staking, or prime brokerage services to institutional clients
- Relationships across the institutional service provider ecosystem: fund administrators, auditors, consultants, transfer agents, and ETF issuers
- Working knowledge of institutional key management (MPC, HSM, multi-sig), cold storage architecture, off-exchange settlement, and collateral mobility
- Familiarity with KYC/AML frameworks and digital asset licensing regimes across multiple jurisdictions
- Experience scaling a B2B sales motion from founder-led or relationship-led origination to a structured, team-driven engine
- Experience selling into token issuers, foundations, and protocol treasuries alongside traditional financial institutions
- Exposure to staking economics, validator operations, and the reporting institutions expect around both
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
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Boston, Massachusetts; Foster City, California; Marlton, New Jersey; Remote, United States; You'll work American-timezone hours to give our global community timely, effective support; Comfort working independently across distributed teams and time zones; The ability to work aligned with American time zones
seniorNovi Sad, South Bačka, Serbia, EMEA
Cape Town, South Africa
УдалённоseniorСША
УдалённоseniorСША
УдалённоAthens, Greece
Brussels, Belgium
УдалённоAthens, Greece
ГибридseniorToronto, Ontario, Canada
leadUnited States, San Mateo, CA
ГибридNew York, NY (HQ); Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote - UK
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоleadUnited Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
