Location: London, United Kingdom
Workplace: fully
About InvestEngine
We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started.
We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions.
About the role
InvestEngine is growing fast, and so is our engineering team. That means more infrastructure to run, more services to keep healthy and more requests from the people who build on top of it. We're adding a Middle SRE / DevOps Engineer to the DevOps team to keep our cloud platform safe, observable and reliable day to day, and to make it a little better every week.
You'll join a small, senior team, report to the DevOps Team Lead and get hands-on onboarding from experienced engineers. Our platform runs mainly on AWS, with some GCP. This is a hands-on role with no people management. It suits someone who cares what happens to a system after the change is shipped, not just whether the ticket is closed.
What you'll do
Run and maintain our cloud infrastructure, mainly on AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), with some GCP.
Carry out planned maintenance: OS patching, updates and upgrades, backup checks and audit checks.
Verify that MySQL backups actually restore and that failover works — safely, without putting production at risk.
Look after monitoring and logging in Grafana and ELK: tune alerts, cut noise and turn signals into action.
Handle requests from developers, Operations and our managed service partner, including access and permissions.
Automate repetitive work with Python and Bash, and manage configuration with Ansible and Terraform.
Take part in incident response and follow-ups, and help prevent the same issue from happening twice.
Grow into owning a defined part of our infrastructure end to end.
Roughly 60% of your time goes to planned maintenance and improvements, and up to 40% to incoming requests. Coding is limited to infrastructure as code and automation scripts.
Your first 3 months
Weeks 1–2:
onboarding, access and security training, runbook review, your first supervised low-risk change and shadowing incident response.
Month 1:
handle routine maintenance on your own and fix at least one documented operational gap.
Months 2–3:
own an agreed area of the infrastructure and ship at least one meaningful reliability, visibility or automation improvement.
What we're looking for
3+ years of hands-on experience with cloud and Linux infrastructure in production (web products or similar).
Practical AWS experience: you can operate and troubleshoot core services, networking and permissions.
Confident with Docker: runtime, resources, logs and health checks.
Experience with Ansible for repeatable, idempotent configuration.
Monitoring and logging with Grafana and ELK — you know the difference between a signal and noise.
Scripting in Python and/or Bash to automate operational work, with safety checks built in.
MySQL in high-availability setups: backups, restores, replication and failover.
A safety-first approach to production changes: plan, validate, roll back and escalate when needed.
Ownership of what you run after it ships, plus clear written and spoken communication.
English at B2 level or higher
and fluent Russian
.
Availability during UK working hours, and readiness to help with rare out-of-hours incidents.
You don't need an "SRE" job title. Strong Linux/UNIX administrators who meet these requirements are very welcome to apply.
Nice to have
Terraform (working with existing modules is enough; you won't need to build them from scratch).
Kubernetes.
GCP or other cloud providers.
Understanding of CI/CD pipelines.
Cloud security best practices.
Zabbix.
Experience in fintech or another regulated industry (not required).
Our stack
Cloud: AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), some GCP
Containers: Docker
Config & IaC: Ansible, Terraform
Observability: Grafana, ELK, Zabbix
Data: MySQL (HA setups)
Automation: Python, Bash
What we offer
Real impact early on: you'll own part of the platform that thousands of investors rely on.
Room to grow towards Senior SRE, with support from experienced DevOps engineers.
A say in how we run and improve our infrastructure.
A modern cloud stack and time set aside for improvements, not just firefighting.
Fully remote work with UK-hours overlap.
Unlimited vacation.
A friendly, supportive engineering team.
Hiring process
HR interview with the Talent team
Gamified cognitive assessment
Technical interview with the DevOps team
Final conversation with the CTO
Location: Los Angeles, USA
This role is on-site at our Los Angeles, California office .
Riot’s Rotational Program serves currently enrolled Masters students who are eager to impact millions of players worldwide that engage with our games.
As a Rotational Program participant, you can expect to rotate through game product, corporate strategy and partnerships business functions. Depending on your rotation, you will gain hands-on experience across product management, analytics, business strategy, partnerships and more. The program offers mentorship, networking and career development so that you have all of the resources necessary to excel at your craft and create memorable experiences for players across the globe.
This program is designed to build a pipeline of future leaders for Riot’s Game Product Management and Corporate Strategy organizations. Throughout the program, participants will develop the strategic, analytical, and leadership capabilities needed to drive impact across Riot and help shape the future of our games and player experiences. For strategic thinkers who are also players at heart, this program is a unique opportunity to help shape Riot’s long-term direction and create lasting impact for players around the world.
Potential Responsibilities:
Complete two rotations across business-critical functions, including Corporate Strategy, Partnerships and Game Product Management.
Partner closely with business leaders in Product, Publishing and Corporate Strategy to drive progress on strategic initiatives
Conduct rigorous quantitative and qualitative analyses to inform strategic discussions, support decision-making, and shape business recommendations.
Identify, structure, and solve complex business problems independently, collaborating with internal stakeholders to develop recommendations across growth strategy, market analysis, operational strategy, partnerships, market expansion, and new revenue opportunities.
Lead and support strategic initiatives that directly impact player outcomes and business performance and position the company for long-term success.
Advocate for the player experience by incorporating player insights, feedback, and data into decision-making and product development.
Foster cross-functional collaboration by strengthening communication, knowledge sharing, and alignment across teams.
Build domain expertise through targeted training programs covering products, service delivery models, analytics, corporate strategy, and development processes.
Accelerate personal and professional growth through workshops focused on leadership, influence, and sustainable performance.
Required Qualifications:
Currently enrolled in a Masters or MBA Program
Expected to graduate in Spring 2027
3+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Strong analytical skills, with experience conducting quantitative and qualitative research to evaluate business issues, generate insights, and support strategic decision-making.
Demonstrated ability to structure ambiguous business problems, develop hypotheses, and translate analysis into actionable recommendations.
Experience building business cases, market assessments, financial models, strategic recommendations, or product/partnership analyses.
Available to work full time hours during the 2-year rotational program duration
Desired Qualifications:
Affinity for our games is highly desirable. Your work will impact the player experience of millions across the globe.
5+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Experience working in games, entertainment, consumer technology, media, sports, or another player-/consumer-focused industry.
Experience supporting global teams, international markets, or initiatives that serve diverse audiences across regions.
Experience collaborating with technical, creative, product, analytics, or engineering stakeholders to drive business outcomes.
Deep understanding of the games industry, including player behavior, live service models, monetization, publishing, esports, or digital entertainment trends.
Familiarity with analytical tools or methods such as SQL, Tableau, Looker, financial modeling, market sizing, cohort analysis, or experimentation.
Work Authorization:
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or conversions.
Candidates must be legally authorized to work in the United States for the duration of the program.
Applications Close January 4th, 2027
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunities for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Los Angeles Only)
Base salary is
$175,000
+ incentive compensation + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.
This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way.
This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe.
Responsibilities
Supplier onboarding
Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels
Validate supporting documents; set 1099-reportable and tax flags correctly
Confirm third-party risk and restricted-party screening before activation
Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding
Partner with TPRM and IA teams on control requirements and continuous process improvement
1099 annual reporting
Bank details and fraud prevention
Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks, etc.)
Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence
Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes)
Identify and escalate business-email-compromise attempts and other payment-fraud red flags
Data quality and maintenance
Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms
Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes
Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end
Own periodic vendor deactivation campaigns
Controls and audit
Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record
Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests
Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated
Flag any suspicious vendor set-up activity through the appropriate channels
Process, systems and improvement
Own vendor-master documentation, intake checklists, requester guidance and service levels
Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes
Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal
Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process
Minimum qualifications
7+ years in vendor master or AP operations with 3+ years of ownership
Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries
Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats
Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging
Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control
Led a vendor data cleanup, consolidation or ERP migration and can show the outcome
The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful
Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail
Preferred qualifications
Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform
SOX experience at a public company or one preparing to go public
Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company
Experience designing or reviewing ERP security roles with a systems team
Comfort using AI tools to automate validation, follow-ups and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Buffalo, United States
Keller Executive Search is recruiting an accomplished finance leader on behalf of our client. This permanent, full-time executive appointment offers the opportunity to lead the finance function, advise senior leadership and shape the financial strategy of an established organization.
The successful candidate will oversee financial planning and analysis, accounting, reporting, treasury and internal controls. They will combine technical financial expertise with commercial judgment, translating complex information into practical recommendations that support performance, investment decisions and sustainable growth.
This role is suited to a hands-on executive who can operate strategically while maintaining high standards of financial discipline and execution. It also offers meaningful scope for career progression based on the individual's experience and capabilities.
Key Responsibilities
Lead financial strategy, planning, budgeting, forecasting, reporting and performance analysis.
Advise senior leadership on financial performance, resource allocation, risk, investment decisions and growth opportunities.
Oversee accounting, financial reporting, treasury, cash flow, working capital and internal controls.
Maintain accurate and timely monthly, quarterly and annual financial reporting in accordance with US GAAP.
Develop management reporting, financial models, dashboards and performance metrics that support informed decision-making.
Partner with operational leaders to improve profitability, financial accountability and business performance.
Coordinate audit, tax and compliance activities with external professional advisers.
Improve finance systems, policies, processes and controls to support effective execution and future growth.
Evaluate business cases, capital requirements and strategic initiatives.
Build, lead and develop a high-performing finance team.
Requirements
Bachelor's degree in finance, accounting, business administration or a related discipline.
At least 10 years of progressive finance or accounting experience, including at least 5 years in senior finance leadership.
Demonstrated leadership across budgeting, forecasting, financial reporting, cash flow and internal controls.
Strong knowledge of US GAAP and standard financial governance practices.
Experience leading and developing finance teams.
Ability to advise senior executives and translate complex financial information into clear commercial recommendations.
Strong executive communication, analytical and stakeholder-management skills.
Authorization to work in the United States.
Preferred
CPA, CMA, MBA or another relevant advanced qualification.
Experience in an operationally complex or multi-site organization.
Experience improving ERP platforms, finance systems, reporting tools or planning processes.
Experience supporting investment evaluation, financing, mergers and acquisitions or other strategic transactions.
Experience spanning both corporate and operational finance.
Ideal Candidate Profile
The ideal candidate is a commercially minded finance executive who combines technical rigor with strategic judgment. They are collaborative, decisive and comfortable moving between enterprise-level priorities and the practical details required for reliable financial execution.
Benefits
$220,000-245,000 base salary (ideal range, with some flexibility
Annual incentive in addition to base salary
Flexible time off
Relocation assistance
Permanent, full-time executive appointment
Potential career progression
Agency statement
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Opportunity policy
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Cape Town, South Africa
We're Houst 🏠 : A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. Weʼve grown fast. Since launching in 2015, weʼve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – weʼre operating in over 20 cities globally, from Auckland to Lisbon, and thereʼs a lot more to come. From holidaymakers to full- time landlords, host happiness is central to everything we do.
We work with a network of partners who play an important role in delivering our service. As we continue to grow, we are looking for a proactive, commercially minded Junior Partner Success Manager to build strong partner relationships, improve operational performance and identify opportunities for growth.
As Junior Partner Success Manager, you will be responsible for managing and developing relationships with our partners, ensuring they meet Houst's service standards and deliver a positive experience for our hosts. You will combine relationship management with performance analysis and operational problem solving, working closely with internal teams and partners to improve service delivery and drive business results.
Key responsibilities:
•
Partner Relationship Management:
Build and maintain productive, long term relationships with partners, acting as their main point of contact and building trust through regular communication.
•
Commercial Growth:
Identify opportunities to grow partner relationships, improve performance and increase revenue. Work collaboratively with partners to turn opportunities into measurable results.
•
Performance Management:
Monitor partner performance against agreed targets and service standards, using data to identify gaps, understand trends and drive improvements.
•
Service Quality:
Ensure partners deliver the standards expected by Houst and provide an exceptional experience for their hosts. Address performance concerns and agree clear actions to resolve them.
•
Issue Resolution:
Manage partner queries and escalations, taking ownership of problems and ensuring they are resolved efficiently.
•
Business Reviews:
Conduct regular partner check ins and performance reviews to assess progress, discuss challenges and agree priorities for improvement.
•
Operational Improvement:
Work closely with the broader team to identify inefficiencies, improve processes and strengthen the way Houst and its partners work together.
•
Training and Guidance:
Educate partners on Houst's processes, expectations and tools, helping them improve their performance and make informed decisions.
Requirements
•
Relevant Experience:
2-4 years of experience in partnerships, B2B account management or a similar relationship management role, ideally within an operational business.
•
Communication and Influence:
Confident communicating with a range of stakeholders, building trusted relationships and influencing decisions through clear, practical guidance.
•
Commercial Awareness:
Able to identify opportunities, understand business performance and balance partner needs with Houst's commercial objectives.
•
Analytical Thinking:
Comfortable working with data, identifying performance trends and using evidence to recommend improvements.
•
Attention to Detail:
Careful and thorough, with the ability to spot discrepancies, follow up on outstanding actions and maintain accurate records.
•
Organisation and Structure:
Able to manage multiple partner relationships, competing priorities and ongoing projects without losing sight of the details.
•
Problem Solving:
Practical and resourceful, with the ability to investigate issues, find solutions and take ownership through to completion.
•
Bias for Action:
Proactive, adaptable and comfortable working at pace in a growing business. You take initiative, make progress without constant direction and follow through on commitments.
Location: Limassol, Cyprus
At
PayDepot
, we build several B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. One of our products, WinnerPay, is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS via cards, alternative payment methods (APMs), and crypto.
We are growing rapidly and are looking for a
Product Owner
to join the WinnerPay team and drive the product end to end, from backlog management to product metrics.
What you'll do
Own the WinnerPay product backlog: shape it, prioritize it, and defend priorities with stakeholders.
Evolve the PSP core: pay-ins, payouts, refunds and chargeback handling, provider routing and cascading, and onboarding new acquirers.
Expand our APM coverage: choose and launch local methods (mobile money, UPI, QR payments, e-wallets and bank transfers) based on merchant demand and unit economics.
Own key metrics: approval rate, checkout conversion, transaction speed and cost, chargeback ratio.
Write clear requirements and user stories, accept the dev team's output, and run Scrum ceremonies (planning, PBR, demo, retro).
Work with merchants and business development: gather requests, turn them into product decisions, and support onboarding of key clients.
Partner with compliance team on merchant KYB, transaction monitoring.
Develop the merchant dashboard, API and integration documentation.
Track the market and competitors, and propose new products and directions.
What we're looking for
3+ years in a product role (Product Owner/Product Manager), including 2+ years in payments: PSP, acquiring, payment gateway, bank or fintech.
Solid grasp of card payment flows: authorisation, 3DS, tokenisation, refunds and chargebacks.
Hands-on experience with APM flows: redirects, asynchronous statuses and refund handling for methods that don't support native refunds.
Hands-on experience with settlement and reconciliation: matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves and merchant payouts.
Hands-on experience with payment provider integrations and APIs (REST, webhooks); able to read technical docs and speak the developers' language.
Experience with Scrum/Kanban; confident with Jira and Confluence.
Comfortable with data: basic SQL and BI tools.
Fluent English (B2+) for documentation and partner communication.
Nice to have
Experience with local payment methods in Africa, Asia or CIS.
Understanding of fraud prevention and risk management in payments.
Experience with crypto payments and stablecoins.
Knowledge of PCI DSS and AML/KYB requirements.
What we offer
Full relocation support and working visa sponsorship
Competitive salary
Days off when you need them
What awaits you
Working in a small and fast-paced Scrum team
A practical role where you can influence how we work with data
No bureaucracy - we focus on practical solutions and common sense
Pleasant colleagues and a healthy internal culture
A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)
Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
This hands-on role combines
technical troubleshooting, automation, QA, and campaign operations
. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.
We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.
Key Responsibilities:
Troubleshoot technical issues reported by non-technical teams.
Investigate data discrepancies, integration failures, broken automations, and synchronization issues.
Build and maintain automations using Python, JavaScript, or TypeScript.
Troubleshoot CRMs, APIs, webhooks, integrations, logs, and databases, particularly GoHighLevel (GHL).
Build and maintain automated QA/testing workflows.
Use SQL and MongoDB to investigate and resolve data issues.
Identify recurring problems and implement solutions to prevent them.
Build simple dashboards and reports for non-technical teams.
Use AI tools to accelerate troubleshooting, coding, testing, and automation.
Requirements
3+ years of experience
in technical operations, technical support, automation engineering, QA automation, or similar roles.
Hands-on experience building
automations and integrations between multiple systems
.
Strong understanding of
REST APIs, webhooks, and system integrations
.
Proficiency in
Python, JavaScript, or TypeScript
.
Experience querying and troubleshooting databases using
SQL
;
MongoDB experience preferred
.
Experience troubleshooting CRMs and business systems;
GoHighLevel (GHL) is a strong plus
.
Experience with
automated QA/testing workflows
, root-cause analysis, and technical troubleshooting.
Ability to support non-technical teams and independently resolve technical issues.
Strong organizational skills and experience managing multiple projects and priorities.
Experience using
AI tools
to improve productivity and operational efficiency.
Excellent written and verbal English communication skills.
Proactive, resourceful, and comfortable working independently in a fast-paced environment.
Benefits
Competitive salary in USD
Fully remote work environment with flexible scheduling
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable.
Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders.
Key reponsibilities will include:
Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment.
Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics.
Build and optimise Delta tables and materialized views, with attention to performance at scale.
Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts.
Define job-specific compute configurations appropriate to each workload, balancing performance and cost.
Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers).
Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies.
Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments.
Operate autonomously across a workstream, from scoping through to production deployment.
Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them.
Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific.
The Requirements
Essential
Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production.
Demonstrated ownership of medallion architecture design and data modelling.
Implemented data quality frameworks and data contracts in production.
Implemented PII protection (masking, tokenisation or access tiering) across environments.
Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services.
Track record of autonomous delivery, including direct stakeholder engagement.
Databricks Certified Data Engineer Associate (minimum).
Desirable
Databricks Certified Data Engineer Professional.
Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions.
Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway).
Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards.
Governance and identity patterns (e.g. Entra ID, RBAC scoping).
Applying regulatory frameworks (e.g. GDPR) to data platform design.
Shared service centre or global delivery model experience, ideally in energy or industrial services.
Location: Aberdeen, United Kingdom
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
Due to continued growth in the team, EnerMech are looking for a Field Technician to join our Process and Industrial Services Business Line, as part of our offshore flying squad. This is an offshore staff role that includes retainer salary plus offshore day rate and allowances.
The role of the Field Technician will involve assisting in the pre-mobilisation function testing of equipment for execution of the Process and Industrial related services e.g.
Nitrogen Pumping, Leak Testing, Purging, Bolting
etc. You will be responsible for the safe and productive execution of the service line work scopes and actively participate with QHSE to ensure this. You will ensure all scheduled and unscheduled maintenance programs and practices are followed.
These types of roles will suit candidates who have had exposure to working on topside shutdown maintenance work scopes offshore, specifically in the field of Nitrogen associated process services who are looking for a career offshore with consistent work.
As part of this opportunity you will enrol into an excellent career progression pathway, where you will gain further exposure and training. EnerMech pride themselves on multi-skilling their employees and within this role you will gain additional skills within the Process Services.
The Requirements
To be successful for this role you will have relevant offshore industry experience and be competent with Process equipment. You will have previous exposure in the field of Nitrogen associated process services, leak detection and/or bolting. You will have a safety first approach and hold good basic IT skills.
You will be a team player and ideally are looking to gain employment with a organisation who invest heavily in their employees training and development.
Diversity & Inclusion
At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.
Company benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Employee referral scheme
Location: Gabon; Cameroon; Rwanda; Côte d'Ivoire
Be the Voice That Makes a Difference.
As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.
This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.
Why This Role Matters
You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.
Responsibilities
Respond to crisis hotline calls with empathy and professionalism
Provide evidence-based crisis counseling and de-escalation support
Conduct risk assessments and arrange emergency services or referrals when required
Maintain accurate and confidential call documentation
Develop tailored crisis management and safety plans
Ensure smooth handovers between shifts
Dedicate each shift exclusively to Intellect crisis support services
Requirements
Master's degree in Counselling, Counselling Psychology, or Clinical Psychology
1–3 years of helpline experience (paid or volunteer)
Proven ability to manage high-risk situations
Emotional resilience and calm decision-making under pressure
Fluency in French and English language; additional languages are a plus
Preferred
Mental health or emergency services background
Crisis Intervention or Suicide Prevention training
If you’re driven to support people during their most difficult moments, apply today and help us save lives.
Location: Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type: Full-time
Location: Netherlands
Industry: Hospitality Technology / Hotel SaaS
Language: Native Dutch (Mandatory)
About the Company
Our client is a growing hospitality technology company focused on helping hotels improve their operations, streamline processes, and drive revenue through innovative software solutions.
The company serves local and independent hotels and is looking for an experienced Sales Development Representative (SDR) who understands the Dutch hotel market and can leverage existing industry relationships to generate new business opportunities.
Job Summary
We are hiring a Dutch-speaking Sales Development Representative (SDR) with proven experience in hotel technology, Property Management Systems (PMS), Revenue Management Systems (RMS), or similar hospitality SaaS solutions.
This is an opportunity for a commercially driven sales professional who already has an established network or active pipeline of local and independent hotels in the Netherlands.
The ideal candidate understands hotel operations, knows how to engage hotel owners and decision-makers, and can turn existing industry connections into qualified sales opportunities.
Important: Native Dutch fluency and direct hotel technology experience are mandatory. Experience exclusively in restaurant technology does not qualify.
Key Responsibilities
Identify, prospect, and engage local and independent hotels across the Netherlands.
Leverage an existing network of hotel owners, general managers, and hospitality decision-makers to generate qualified sales opportunities.
Execute outbound sales campaigns through cold calling, email outreach, LinkedIn, and relationship-based prospecting.
Build and maintain a consistent pipeline of qualified hotel prospects.
Conduct initial discovery calls to understand hotel technology needs, operational challenges, and buying priorities.
Communicate the value of hospitality SaaS solutions to hotel decision-makers.
Schedule qualified meetings and product demonstrations for the sales team.
Maintain accurate prospect information, activities, and pipeline updates in CRM systems.
Collaborate with the wider sales team to achieve lead generation and meeting-booking targets.
Requirements
Native Dutch speaker with excellent written and verbal communication skills (mandatory).
Proven experience in hotel technology, including PMS, RMS, booking engines, channel managers, or similar hotel-focused SaaS (mandatory; restaurant tech does not qualify).
Existing network or active pipeline of local and independent hotels in the Netherlands (mandatory).
Based in the Netherlands, with strong knowledge of the Dutch hospitality market and independent hotel sector.
Experience in B2B outbound sales, lead generation, prospecting, or business development.
Established relationships with hotel owners, general managers, and key decision-makers.
Proven ability to generate qualified leads, book meetings, and build sales pipelines.
Strong communication, relationship-building, and negotiation skills.
Familiarity with CRM tools such as HubSpot, Salesforce, or Pipedrive.
Professional English proficiency is a plus.
Benefits
🌍 Opportunity to work with an innovative hospitality technology company serving the Dutch market.
🚀 Leverage your existing hotel industry network to make an immediate commercial impact.
📈 Long-term career growth opportunities within a growing SaaS business.
🎯 Performance-driven sales environment with clear targets and opportunities for recognition.
🤝 Work directly with a dedicated team focused on modernizing hotel operations.
Location: Khon Kaen, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Chanthaburi, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Customer Success Associate is responsible for ensuring customers realize ongoing value from Depositions by Filevine. This role focuses on adoption, retention, and long-term customer satisfaction by proactively supporting clients throughout their lifecycle.
You’ll work closely with Deposition Ops, Sales, Implementation, Marketing, and Product teams to monitor customer health, support go-to-market initiatives, deliver insights through reporting and reviews, and help educate customers on best practices. This is an ideal role for someone who enjoys relationship-building, and helping customers succeed at scale.
What You'll Own:
Customer Retention & Adoption
Support customers throughout their lifecycle to ensure continued usage and long-term success with Depositions by Filevine
Monitor customer health metrics and usage trends to identify risks, opportunities, and expansion signals
Assist in forecasting retention and growth through accurate health scoring and reporting
Customer Insights & Reporting
Prepare and support business reviews by gathering usage data, outcomes, and operational insights
Create and maintain enterprise-level reporting to help customers understand value and ROI
Surface customer feedback and trends to internal teams to inform product improvements
Go-to-Market & Cross-Functional Support
Partner with Sales, Implementation, and Marketing teams to support go-to-market initiatives and customer handoffs
Assist with expansion motions and customer advocacy efforts
Help ensure a seamless customer experience across the post-sale journey
Customer Education & Enablement
Support customer education through training materials, documentation, and best-practice resources
Assist in onboarding reinforcement, feature adoption campaigns, and ongoing enablement initiatives
Help customers understand and adopt new features and enhancements
Who You Are:
3-5 years of experience in Customer Success, Account Management, or a related client-facing role
Strong communication skills with the ability to explain concepts clearly and empathetically
Ability to occasionally travel to meet customers for sales/implementation meetings and conferences
Data-driven mindset with comfort interpreting usage metrics and health indicators
Highly organized and able to manage multiple customer initiatives simultaneously
Collaborative and proactive, with a strong sense of ownership and accountability
Experience in SaaS, legal tech, or B2B software is a plus
Compensation Information: $75,000 - $85,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
THE ROLE
Halter is a phase of incredible expansion with hardware right at our core. There are immense challenges and huge opportunities ahead as we grow into new geographies and work towards becoming the operating system for the next generation of agriculture. Our hardware needs to withstand everything from extreme temperatures to cows fighting each other all while continuing to function seamlessly. This requires a technical team with world-class talent, which is where you come in.
Delivery is a new function dedicated to helping engineers and technical teams across Halter do their best work. As the company scales, there is a growing need to keep all the teams working in lock-step with each other. One of the most critical jobs at Halter is to make sure that priorities are aligned and vague, nebulous problems get turned into firm, actionable plans. That’s where you come in.
WHAT YOU'LL DO
You will be responsible for making sure the right people are in the room as you discuss project roadmaps and how to keep things on track. You will see around corners and highlight risks that other teammates did not think of. You will make sure that overhead and unnecessary processes are stripped away so that technical teams have the time and space to execute. You will make sure that all projects are moving at maximum velocity coupled with driving clarity on the path forward across all hardware and operations teams.
Your success will be measured by delivery of projects into mass production. This includes how well you navigated the team through obstacles and the speed at which those problems are resolved.
WHAT YOU'LL DO
- Coordinate delivering projects across current and future hardware programs. This involves working across hardware design, firmware, reliability, production, operations, and supply chain teams.
- Build and maintain strong relationships across every discipline. Understand each team's constraints and dependencies well enough to anticipate problems and bring the right people together before things slow down.
- Lead programs with a lightweight delivery cadence. Make sure that technical teams are not bogged down with process but are aware of what everyone’s responsibilities are and how to move the project forward.
- Drive clarity and ensure people across the organization and levels are crystal clear about the state of projects and next steps. Be an expert at distilling confusing threads into clear summaries and next steps.
- Surface trade-offs early and cleanly so decision-makers can move fast.
- Ensure that engineering builds happen on-time and remove blockers during build execution.
WHAT YOU BRING
- Experience driving complex hardware products from development through to production across cross-functional teams
- Hardware engineering experience. Engineering degree preferred but not required.
- A mindset for urgency. Everything we work on in the hardware space directly impacts farmers and the company, so velocity is the name of the game.
- A knack for clear communication. You bias towards zero-inbox and make sure no details get missed without filling slack channels with unnecessary information.
- Willingness to travel to Asia. A lot of our job requires being hands-on at the factory and supplier sites, and you should have experience in factory environments and influencing suppliers to achieve fast results.
- Openness to wearing multiple hats. As a scale-up, Halter is still young in its journey to build out the hardware organization. You are not afraid to do what it takes to get projects across the line, even if it does not fall explicitly within your job description.
- Low ego and comfortable with discomfort. You lean into hard conversations, raise the awkward thing early, and never shy away from tension when it needs to be resolved. You have strong opinions and a desire to solve all kinds of problems, but you hold those opinions loosely and change your mind fast when someone has a better answer.
- You're fun and a joy to work with. Hardware delivery is intense. You bring energy, humour, and optimism, and people are better for having you around.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Los Angeles, USA
We're looking for a strategic, player-obsessed Growth Lead to help grow League of Legends. As a
Principal Growth Lead
, you'll partner closely with Brand Marketing, Publishing, Product, Lifecycle Marketing, Performance Marketing, and external platform partners to ensure our biggest publishing moments reach our growth audiences in addition to our loyal fans.
You will be responsible for developing growth strategies that complement publishing strategy and brand marketing by identifying high-value player segments, uncovering actionable insights, and translating those insights into targeted marketing programs across Riot's growth channels. Rather than leading the overall campaign strategy, you'll amplify it—ensuring the right audiences receive the right message through the right channels to maximize acquisition, engagement, retention, and reactivation.
Success in this role requires equal parts strategic thinking and operational excellence. You'll thrive in ambiguity, develop insights where they don't yet exist, understand the capabilities and limitations of modern marketing technology, and build executable plans that drive measurable business impact. You'll continuously evaluate campaign performance, identify new growth opportunities, and help evolve Riot's publishing capabilities through experimentation and learning.
If you're passionate about combining player understanding, data, marketing technology, and creative execution to solve complex growth challenges, we'd love to have you help shape the future of League of Legends.
Key Responsibilities:
Partner with game publishing teams to develop growth marketing strategies that extend and amplify integrated marketing campaigns.
Identify underserved or strategically important player audiences and develop targeted approaches to acquire, engage, retain, and reactivate those players throughout the product lifecycle.
Build audience growth strategies grounded in player insights, behavioral data, experimentation, and market understanding, especially in spaces where existing research is limited or incomplete.
Translate campaign objectives into channel-specific growth strategies and strategic briefs across Lifecycle Marketing, Performance Marketing, Paid Media, Platform Marketing, and other growth channels.
Lead cross-functional planning between Game Marketing, Lifecycle Marketing, Paid Media, CRM, Creative, Analytics, Data Science, and external partners to deliver coordinated growth campaigns.
Partner with game publishing teams to scope, brief, review, and deliver marketing assets optimized for growth channels while maintaining alignment with the game's broader marketing strategy.
Collaborate with external platform partners and managed-service media partners to identify incremental opportunities and execute high-impact campaigns.
Develop and optimize personalized player experiences across owned channels including email, push notifications, websites, search experiences, app stores, and future engagement surfaces.
Understand the capabilities and constraints of Riot's marketing technology ecosystem and design executable strategies that maximize available tooling while identifying opportunities for future capability investment.
Define measurement approaches, monitor campaign performance, synthesize learnings, and deliver actionable recommendations that improve future publishing strategies.
Champion experimentation by designing and evaluating tests that improve player acquisition, engagement, retention, and lifecycle effectiveness.
Build trusted relationships across game teams and publishing disciplines, influencing strategy through expertise, insights, and measurable business outcomes.
Continuously evaluate emerging marketing channels, technologies, and industry trends to identify scalable opportunities that advance Riot's growth capabilities.
Prioritizing within these opportunities and developing a roadmap for how to address them over time in alignment with the overall product and publishing strategy.
Required Qualifications:
8-12+ years of experience in Growth Marketing, Lifecycle Marketing, Performance Marketing, CRM, or related marketing strategy roles.
Demonstrated expertise developing data-informed marketing strategies that drive measurable player or customer growth.
Strong understanding of audience segmentation, customer lifecycle management, personalization, experimentation, and marketing analytics.
Expertise partnering across creative, product, analytics, media, engineering, and operations teams to deliver integrated marketing programs.
Strong analytical mindset with the ability to synthesize qualitative and quantitative insights into actionable strategies.
Expertise in working with modern marketing technology platforms, CRM systems, experimentation frameworks, or advertising ecosystems.
Expert strategic communication and stakeholder management skills with the ability to influence without direct authority.
Expertise balancing long-term strategic thinking with tactical execution in fast-moving environments.
Expertise supporting or collaborating within entertainment, sports, or culture-driven ecosystems.
Passion for games and a deep curiosity about player behavior, motivations, and evolving audience needs.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Los Angeles, USA
leadSan Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; Full relocation support and working visa sponsorship
seniorMumbai, India; Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific
Aberdeen, United Kingdom
УдалённоNetherlands
УдалённоUnited States
УдалённоUnited States; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite