– Разрабатывать AI-решения поверх нашей платформы: agentic workflows, tool calling, RAG, memory и human-in-the-loop контуры. – Проектировать multi-agent системы без жёсткой привязки к конкретному фреймворку или SDK — с логикой взаимодействия агентов, состоянием, памятью, маршрутизацией и обработкой ошибок.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Support Specialist, you’ll help customers succeed with the Figma product suite, from individual designers to large enterprise teams. You’ll join an experienced, close-knit support team that cares about each other and about doing great work for customers. AI is changing how people design and build, and our products are changing with it. You’ll be among the first to see how customers use what we ship, you’ll learn directly from our Product and Engineering teams, and what you hear from customers will help shape what we build next.
This is a full-time role based in our Bengaluru office.
What you’ll do at Figma:
Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and edit a shared file
Troubleshoot technical issues across the Figma product suite, such as figuring out why a prototype isn’t behaving as expected or why a customer’s AI tool won’t connect to Figma
Review AI-generated output and credit usage to make fair, consistent calls, such as deciding whether a customer’s AI credit usage matches what they were charged and explaining the outcome clearly
Write clear bug reports and product feedback, such as documenting the steps to reproduce an issue affecting several customers so Engineering can prioritize a fix
Facilitate calls with customers when email isn’t enough, such as screen-sharing with an Org admin to walk them through their team’s setup
Stay current as our products evolve, such as joining a launch session with Product Managers and Engineers, then turning what you learned into a guide or macro for the team
Work from our Bengaluru office during a schedule that aligns with US business hours
We’d love to hear from you if you have:
2+ years in a customer support role, ideally at a SaaS company
Hands-on experience with design tools like Figma, and regular use of AI tools in your work
A knack for technical troubleshooting and explaining complex things simply
Excellent written English and a warm, human communication style
Curiosity and a habit of learning new technology on your own
While it’s not required, it’s an added plus if you also have:
Professional experience in UX or product design
Familiarity with AI design or code-generation tools
Working knowledge of Zendesk
Background in supporting both self-serve and enterprise customers
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Bengaluru, India
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Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business.
As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developing new customer relationships, and representing Anthropic's brand in a high-growth market alongside a small, growing team. You'll operate with significant autonomy while maintaining strong alignment with global teams. This requires someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with key Japanese customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption and adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness of new products, and engaging Product PMs as the voice of Japanese customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle: manage comprehensive account and success plans grounded in the customer's business objectives, conduct Quarterly Business Reviews, and serve as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as part of our founding in-region CS team, developing Japan-specific processes, playbooks, and best practices where needed that account for regional business cultures
Minimum qualifications
Experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Fluency in English and Japanese
Preferred qualifications
6+ years of experience in relevant field
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Design, write, and maintain high-quality Apex code, custom LWC user interfaces, and asynchronous backend processing frameworks. Architect and build secure, bidirectional integrations between Salesforce and third-party enterprise platforms (e.g., SAP, HubSpot, BigQuery) using REST/SOAP APIs and middleware.
We are looking for a Senior Platform Engineer on behalf of our client to build, scale, and maintain an Internal Developer Platform (IDP) that empowers application software teams to ship code safely, independently, and rapidly. Maintain cluster health, upgrade lifecycles, autoscaling policies, and security policies across multi-region Kubernetes deployments.
Location: Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We are looking for a Backend Engineer to join our
Change Record
team within GitLab’s
Source Code stage
. As AI agents increasingly write code alongside people, every change needs a clear, trustworthy record of what changed, why, and who or what made it. You’ll build that record into GitLab’s source code experience, for humans and agents alike. This is a backend-focused role for an engineer with full-stack experience who enjoys balancing work on existing systems with new product development.
That work happens in one of GitLab’s oldest and most complex product areas, where you’ll use Ruby on Rails to improve a critical system serving GitLab.com, self-managed instances, and GitLab Dedicated. Source Code provides the interface layer, through Gitaly, to the Git repositories behind a large share of GitLab traffic, so you’ll help keep it reliable through performance tuning, caching, rate limiting, observability, and resiliency, collaborating with product, design, security, Gitaly, Code Review, and Source Code Experience teams. Supporting production systems and improving established experiences are central to the role, especially while you’re onboarding, and over time you’ll also help build experiences for developers working with agents.
You'll work remotely from the United Kingdom or Poland.
What you’ll do
Develop secure, well-tested, performant features and improvements using Ruby on Rails and GraphQL, among other technologies.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, APIs, data models, and business logic that support intuitive source code workflows.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use AI agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
What you’ll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience with full-stack development to build and maintain user-facing workflows and their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
Experience using AI coding agents to speed up software development while critically reviewing their output.
Bonus: you’ve built agents or agent-based workflows that run in production, not just prototypes.
About the team
The functional team works across Europe and North America, supporting both synchronous and asynchronous collaboration. It includes four engineers, comprising both backend and frontend engineers. We work closely with other Source Code teams, Agentic Preview, Repository Services, and Hardening, as well as other teams in the company such as the Gitaly team, and the AI Governance team.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range:
248,000zł - 372,000zł
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
AI strategy and delivery.
Set the AI strategy for Operations and own its delivery end to end. Find where AI can remove manual work, build the business cases and lead implementation with functional, product and engineering owners. Set common evaluation standards, track benefits and make sure every solution runs with appropriate controls and human oversight.
AI automation.
Treat automation of operational processes as a core objective. Set targets for the share of work automated, prioritise the highest-value processes and measure the capacity released.
Strategy and roadmap.
Own and build the team that translates operational strategy into a prioritised improvement and AI roadmap. Define the problem each initiative addresses, the intended benefit, its dependencies and who is accountable for delivery, and lead delivery of key strategic projects.
Capacity and workforce planning.
Build a consistent approach to capacity and workforce planning. Develop demand forecasts and capacity models that help the business allocate resources.
Process redesign.
Lead cross-functional process redesign, focusing on how work moves between functions and where it can be automated. Work with the Head of Operations, who owns day-to-day process performance, and agree changes with process owners.
Operational controls.
Establish a practical framework for documenting operational controls and coordinating first-line testing. Help process owners identify gaps and track corrective actions, working with Risk and Compliance on the approach.
Portfolio management.
Manage the overall improvement portfolio, making dependencies and resource constraints visible. Bring clear recommendations to the COO and functional leaders when priorities compete or expected benefits no longer justify the work.
Measuring benefits.
Define how improvements will be measured, establish credible starting points and assess the effect of changes on service quality, control performance, capacity and cost.
Requirements
Significant experience in operational strategy, transformation or operational excellence in financial services, fintech, payments or another regulated, high-volume environment.
A proven record of setting an AI or automation strategy and delivering it in an operational setting, from use cases and business cases through to deployment, adoption and measured results such as reduced manual effort or capacity released.
Experience building and leading a team of operations managers, analysts, planners or improvement specialists.
A track record of running an improvement portfolio: building business cases, prioritising competing initiatives, managing dependencies and stopping work that no longer pays off.
Understanding of capacity and workforce planning, including demand forecasting and how to build capacity models that leaders use to make resourcing decisions.
Process improvement expertise (for example Lean, Six Sigma or similar methods) applied across functions, with measured results.
Working knowledge of first-line control frameworks, control documentation and testing, and experience working with Risk and Compliance.
Strong analytical skills and the ability to set credible baselines, measure benefits and present clear recommendations to the COO and senior leaders.
Nice to have
Experience in online brokerage, trading platforms or digital banking.
Experience with operations spread across several regulated entities or countries.
Hands-on familiarity with LLM tools, workflow automation or RPA platforms.
Familiarity with tools such as Tableau, Jira or workforce management and process mining platforms.
Recognised portfolio, programme or project management qualification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Georgia; Ukraine; Poland; Brazil; Argentina; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Software Engineer (Elasticsearch, Scala) to join a team powering food search and logging for one of the world’s leading health and nutrition platforms. You’ll contribute directly to the systems that drive search — backend services, search infrastructure, and experimentation — with a focus on improving core metrics: conversion rates, time to log, query abandonment, and result relevance.
WHAT YOU’LL DO
- Contribute to, build, and maintain backend services that drive the food search experience, integrating with systems across the broader engineering organization.
- Perform search performance tuning end-to-end — data design, indexing, query evaluation, and iterative improvement within Elasticsearch.
- Assist in the evaluation and implementation of search and data technologies that improve result quality and user experience.
- Collaborate closely with senior search engineers, product management, and leadership on solution discovery, experiment planning, and delivery.
- Contribute to the development of tools, processes, and metrics for measuring and monitoring search quality.
REQUIRED SKILLS & EXPERIENCE
Elasticsearch
- Demonstrated experience with performance tuning, query analysis, and relevance optimization in Elasticsearch at scale.
- Strong understanding of index design, mapping strategies, cluster management, and scoring/ranking mechanics.
- Familiarity with high availability, disaster recovery, and operational monitoring for Elasticsearch clusters.
- Ability to deploy new indexes or clusters as needed for load balancing or experimentation.
- Ability to translate product specifications into technical requirements and deploy ranking and relevance experiments with clearly defined success criteria and metrics.
Scala
- Strong experience writing, shipping, and maintaining Scala services in production.
- Comfortable working across a stack that also includes SQL and Python — Scala is the primary language for this engagement.
Agentic development
- Active user of AI development tools such as Claude Code, Cursor, or comparable AI-powered coding environments — shipping production code with them, not just using autocomplete.
- Familiarity with agentic coding patterns and workflows — code generation, refactoring, debugging, and test authoring.
- Able to articulate how AI tooling fits into their development process and where human judgment remains critical.
Engineering fundamentals
- First-hand experience building, scaling, and supporting large-scale data infrastructure systems in production.
- Strong understanding of database design, data architecture, and performance tuning across multiple data stores — MySQL, MongoDB, DynamoDB, Redis, or similar.
- Experience with high-volume messaging systems such as Kafka.
- Familiarity with AWS, GCP, or other cloud platforms.
- Strong peer code review practices.
PREFERRED QUALIFICATIONS
- Experience leveraging AI workflows for meaningful development acceleration beyond autocomplete — code generation, refactoring, debugging, and test authoring at scale.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Baku
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
WHAT YOU'LL DO
Software Engineering & Problem Solving:
Build and ship reliable, secure, and scalable backend systems.
Own implementation from design to deployment, ensuring maintainability and performance.
Participate in architectural discussions and offer informed technical input.
Refactor legacy codebases to improve structure and efficiency while maintaining feature
continuity.
Drive production readiness by handling incident response, root cause analysis, and
observability improvements.
Technical Excellence:
Write clear, testable, and well-documented code, emphasizing quality and automation.
Contribute to a culture of engineering excellence through code reviews and design
discussions.
Advocate for sound software development practices and continuous improvement.
Collaboration & Impact:
Work closely with product managers, designers, and other engineers to align on objectives
and deliverables.
Contribute to technical scoping and estimation for features and infrastructure work.
Identify opportunities to reduce technical debt and improve the developer experience.
QUALIFICATIONS
Hands-on experience with
Go (Golang
) in production environments.
Strong experience working with PostgreSQL and/or MySQL.
Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and Helm.
Familiarity with messaging systems like RabbitMQ or Kafka.
Comfortable using Git and CI/CD tooling in collaborative workflows.
Working knowledge of frontend technologies, especially React and/or
Next.js
.
Basic understanding of cloud platforms (GCP preferred).
WHAT SETS YOU ARART
Experience building scalable, secure Login-as-a-Service platforms.
Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management.
Strong grasp of social login, SSO, and federated identity.
Designed multi-tenant identity systems with isolation and configurability.
Delivered developer-friendly APIs, SDKs, and integration documentation.
Strong English communicator, for both technical and non-technical topics.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Serbia; Romania; Poland
On behalf of
Gaming Client #1
, SD Solutions is looking for a talented
Senior UI / 2D Artist.
We are looking for a
Senior UI / 2D Artist
with exceptional visual craft and a strong understanding of UX to create premium, highly polished interfaces for a
mobile social casino game
.
This is a hands-on artistic role for someone who can take a game feature from an initial idea or UX flow to a
fully realized, production-ready visual experience
. The ideal candidate combines strong UI thinking with outstanding 2D execution and understands how to make casino features feel intuitive, exciting, valuable, and visually rewarding
.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
.
We are looking for an artist who can consistently push the final result toward
premium social casino quality — bold, rich, exciting, and more visually spectacular than reality.
Responsibilities:
Design complete
UI solutions for game features
, from UX structure and interaction logic to final polished visual execution.
Create premium
pop-ups, win screens, reward screens, feature screens, buttons, panels, frames, icons, badges, banners, promotional elements, and other game UI assets
.
Translate Game Design and Product requirements into clear, intuitive, and visually compelling player experiences.
Apply strong
UX thinking
when defining information hierarchy, user flows, interactions, CTA priority, and overall feature clarity.
Create highly polished, dimensional UI with a strong sense of
depth, lighting, materials, contrast, composition, and visual hierarchy
.
Work confidently with
typography and advanced text treatments
, including dimensional lettering, gradients, bevels, shadows, highlights, glows, and premium title treatments.
Create convincing luxury materials and effects such as
gold, polished metal, glass, gems, glossy surfaces, reflections, illumination, glow, and rich decorative details
.
Maintain excellent readability and usability even within visually rich and highly detailed casino compositions.
Explore visual solutions quickly and turn concepts into
high-quality, production-ready assets
within project timelines.
Collaborate closely with the
Art Director, Game Designers, Product, and Development teams
, while taking ownership of UI quality and visual execution.
Requirements:
Senior-level portfolio
demonstrating exceptional game UI and 2D visual design skills.
Strong experience in
mobile games
, ideally social casino, slots, casino, or other highly polished game products.
Excellent command of
Adobe Photoshop
and professional 2D art workflows.
Exceptional skills in
typography and text effects
, with the ability to create expressive, highly polished game titles and messaging.
Strong
icon design and rendering skills
, including clear silhouettes, dimensionality, material definition, and premium finish.
Solid understanding of
UX principles
, player flows, interaction design, information hierarchy, and feature usability.
Ability to independently think through how a game feature should work — not only how it should look.
Advanced understanding of
composition, color, lighting, contrast, materials, depth, and visual hierarchy
.
Strong ability to create
realistic and semi-realistic rendered UI
rather than relying primarily on flat or vector-based design.
Ability to work
quickly, independently, and consistently at a high quality bar
, including under changing production requirements.
Strong attention to detail and the ability to push artwork from a good first pass to a truly polished, premium final result.
Advantage:
3D knowledge or experience
with tools such as Blender, Cinema 4D, 3ds Max, or similar.
Ability to use 3D as part of the UI art workflow for
icons, objects, materials, lighting, perspective, or base renders
, followed by high-quality 2D paint-over and polish.
Experience creating assets and visual systems specifically for
slot or social casino games
.
Understanding of animation/VFX principles for UI, including glows, light sweeps, particles, reward reveals, and win celebrations.
Visual Quality & Style
The UI should feel
rich, dimensional, glossy, illuminated, tactile, and highly polished
. Reflective gold, luminous gems, dramatic lighting, premium materials, bold typography, strong contrast, and theatrical effects are key parts of the visual language.
Special attention is given to
pop-ups, win screens, rewards, promotional features, and major player moments
— these should feel like visually impactful events rather than standard interface screens.
The goal is to create UI that is not only beautiful, but also
immediately readable and intuitive
: the player should quickly understand what happened, what is valuable, and what action to take next.
About the company:
A publicly traded developer and publisher of free-to-play social casino and casual games for mobile and web. Their portfolio of nine core titles — including social slots, bingo, backgammon, and card games — is played by millions of users daily across global markets.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Seoul, South Korea
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Seoul and supporting enterprise accounts in Korea, you'll partner with Sales to shape technical deal strategies and lead complex customer evaluations. You'll connect customer business goals with Figma's capabilities, align stakeholders across Product, Design, Engineering, IT, and Security, and guide customers toward secure adoption at scale. Beyond individual opportunities, you'll contribute reusable approaches and coach teammates to strengthen the team's effectiveness.
What you’ll do at Figma:
Lead discovery for complex enterprise opportunities, uncover business priorities and technical requirements, and deliver tailored demonstrations and solution recommendations that connect Figma's capabilities to measurable customer outcomes
Partner with Sales to define technical deal strategies, map stakeholders and decision criteria, agree on evaluation success measures, and lead evaluations through to a clear customer decision
Own the customer IT and Security relationship throughout the deal cycle, coordinate security questionnaires, RFIs, RFPs, identity and enterprise requirements, and engage specialists to resolve complex questions and adoption risks
Synthesize customer feedback across Korean accounts, identify recurring workflow and security needs, and partner with internal teams to inform product improvements and communicate current capabilities and limitations accurately
Prioritize technical sales efforts across multiple opportunities, anticipate blockers, align cross-functional stakeholders, and develop repeatable approaches that improve enterprise evaluations and adoption
Build reusable demos, technical guidance, and evaluation frameworks, and coach teammates on discovery, solution positioning, and handling complex customer conversations
Operate with autonomy in ambiguous customer situations, exercise sound judgment about trade-offs and escalation, and bring together Sales, Solutions Consulting, Product, and Support to move opportunities forward
We'd love to hear from you if you have:
8+ years of professional experience, including 4+ years of sales engineering or solutions consulting experience in a SaaS organization
A strong technical foundation, with practical experience in front-end development or the software development lifecycle and familiarity with enterprise SaaS environments, identity, security, and governance requirements
Curiosity about emerging technologies, especially AI, and a habit of hands-on experimentation to assess capabilities and limitations, develop credible customer use cases, and share practical guidance with teammates
Strong communication skills, with experience influencing technical and business decision-makers, including senior leaders, and tailoring discovery, presentations, and demonstrations to Product, Design, Engineering, IT, and Security audiences
Fluency in English to collaborate with internal teams and the global Figma community
While it’s not required, it’s an added plus if you also have:
Proficiency in Figma or other UX/UI design tools
Experience working in a high-growth or fast-changing SaaS environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Metro Manila; Armenia; Cyprus; Georgia; European Union
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll turn a growing stream of key partners requests for marketing campaigns into a clear, managed process — from brief to launch — as the team builds a more structured and manageable calendar of partners marketing activities. You'll also lead end-to-end promotional campaigns, from planning and cross-functional coordination through execution and launch.
What you'll do:
- Own promo and communication requests end-to-end, from brief to launch and result confirmation.
- Own the marketing workflow itself — the Jira board, task breakdown, statuses, deadlines, SLAs, templates, automation, and documentation — not just individual projects.
- Work at the intersection of marketing and project/operations management: brief creative functions directly while structuring a complex process with many stakeholders.
What you'll own:
- Run the Jira board as the single entry point for promo and communication requests, checking brief completeness, timeline realism, and task accuracy.
- Break requests into subtasks for design, copywriting, CRM, SMM, website, procurement, legal/permits, and other functions, assign owners, and track dependencies.
- Manage each request end-to-end from brief to delivery/publication and closure, including verifying the actual outcome.
- Track deadlines and real task status, flag risks early, and escalate stalled tasks.
- Maintain a single marketing calendar and keep it in sync with Jira to avoid conflicts across timelines, resources, and overlapping campaigns.
- Develop and improve cross-functional processes: SLAs, request templates, checklists, workflows, escalation procedures, documentation, and Jira automation.
What makes you a strong fit:
- Experience in marketing, marketing operations, or marketing project management, with a working understanding of how marketing campaigns and communications get launched.
- End-to-end experience managing projects or marketing requests with many parallel tasks and stakeholders.
- Strong cross-functional coordination skills — experience working with creative, business, legal, procurement, CRM/SMM, or similar functions.
- Strong structural and process mindset: able to turn a chaotic stream of requests into a clear workflow with defined ownership, timelines, and rules of engagement.
- Hands-on experience with Jira or similar task/project management systems, including boards, statuses, workflows, and task breakdown.
- Strong stakeholder management: able to gather missing information, manage expectations, hold deadlines, and escalate or redirect requests with clear reasoning.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
As an Engineering Manager in our Machine Learning & AI team, you'll lead a high-performing, inclusive team of engineers building and operating AI-powered experiences and capabilities across Xero. The team's work spans traditional machine learning, from predictive models and intelligent automation through to LLM-powered and agentic AI experiences that bring new ways for customers to interact with and get value from Xero.
- You'll lead engineering across a broad range of technology surfaces, from customer-facing AI experiences and intelligent product workflows to the backend services, platforms and infrastructure that power them. You'll help turn research, models and emerging AI capabilities into reliable, secure and scalable production products that make a real difference for millions of small businesses.
- You'll balance predictable delivery with a relentless focus on engineering quality and system health, building our maturity across MLOps, LLMOps, observability, evaluation and the operational practices needed to run AI systems in production. As AI continues to evolve, you'll also champion AI-native engineering practices and help your team adapt how we design, build, test and operate software.
- Working closely with senior individual contributors, including staff and principal engineers, you'll help shape technical direction while focusing on team growth, delivery excellence and sustainable engineering practices. This is a role for someone who wants to build both the systems and the people that enable Xero to deliver AI-powered products at scale.
The team & how they connect
You'll join Xero's Data & AI organisation, within the AI Products division, reporting to the GM of ML Engineering. The team partners closely with Applied Science, Data Engineering, Product and other engineering teams to bring AI capabilities from research and experimentation into production.
Our scope goes beyond building and serving models. We build the end-to-end engineering capabilities that bring AI to life in Xero's products, spanning traditional ML-powered automation and predictions, conversational AI assistants, LLM-powered workflows and agentic experiences. This means working across the full stack, integrating AI into customer experiences and product workflows while building the front end & backend services, platforms and infrastructure needed to make those experiences safe, reliable and scalable.
It's a collaborative, evolving space where you'll help translate advances in ML and generative AI into practical customer outcomes, while building the engineering foundations to support the next generation of AI-native products.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You'll have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we're looking for, for this role
- You'll bring a strong track record of leading, coaching and developing engineers, building team capability and creating an environment where people can do their best work.
- You have strong technical judgement across architecture, system design and engineering trade-offs, and can guide decisions across a broad and evolving technology landscape.
- You've translated business goals into executable engineering plans, balancing near-term delivery with long-term technical health and maintainability.
- You're experienced in delivering roadmaps predictably in fast-paced, evolving environments, navigating ambiguity and adapting as priorities and technology change.
- You understand what it takes to build and operate production-grade software, from customer-facing experiences and backend services through to distributed systems, platforms and infrastructure.
- You stay hands-on when it counts, comfortable writing, reviewing or debugging production code to unblock your team, support an incident or help resolve a complex technical challenge.
- Experience with machine learning, generative AI or AI-powered products is a bonus rather than a requirement. You don't need to be an ML specialist, but genuine curiosity about the space and an appetite to learn how these technologies are changing software engineering will help you thrive here.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
OUR PURPOSE
[https://docs.google.com/drawings/u/0/d/1F__QX3fHW9rJV5zkkQ9FRnfrx_UbBZFZsQa_m3ZBV8Ooq_1oiUtsqe43KcUOETawqkK_N_4ZSLyWoJ4UxecCF6xguoahL39mwY-eNAK309Yx0R9anHQo2w/image?w=46&h=2&rev=1&drawingRevisionAccessToken=svvf4UhomygaYw&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
Location
[https://docs.google.com/drawings/u/0/d/1-vgOyGsLoTAQajtdxjo_GXfS6HjH9BNmJshuu3LSKULrMIlny-Lpbg9PwpDUc-V7XV2v0wp8Ln2rRVByho2TzNki_fvF9t8Me9e7sUTrin7y_s_5Kvs_jQ/image?w=46&h=2&rev=1&drawingRevisionAccessToken=ocnjMHKpZI5jOQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
This role can be based in either of these locations:
- San Mateo, California, USA (Hybrid)
- Australia, Melbourne, Sydney (Hybrid)
THE ROLE
[https://docs.google.com/drawings/u/0/d/1Y0W12lY7vFV3F87_R6vVpBsGo0uXwwgAwTTsBfujVrb2SEduEJx1tf5vO77znTwoFh8CF5ZGxqo-ghiWPLqgH3c6bktMeHTCkCRrIg_CVTGoRLPgNfmBbw/image?w=46&h=2&rev=1&drawingRevisionAccessToken=UmavY1r1cghHhQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
Xero’s Strategy & Operations team partners across the company to shape long-term direction, drive critical decision-making, and ensure alignment with our mission - then translate strategy into execution by enabling teams with insights, processes, and operational excellence to deliver impact at scale.
We’re hiring a 6 month fixed term VP, Global Strategy & Operations to help accelerate Xero’s next phase of transformation and growth. This role is ideal for a high-horsepower operator and strategist who thrives in ambiguity, moves quickly, and can turn complex problems into structured action.
You’ll partner closely with senior leaders across the business and lead a small team to drive strategic initiatives, operational execution, enterprise transformation programs, and planning rhythms that improve focus, alignment, and business performance.
WHAT YOU’LL DO
[https://docs.google.com/drawings/u/0/d/11Mu9_di7YUQ64p-HLaiH6W0_5mzi9zGE-GBJaPa3NPJZndhanK9zZjw0MtbmXyEyWNESFob8B-Jz1xmox_678FwSr4dV5k1lV7gBfwgJGXCYA4hQAOlJZA/image?w=46&h=2&rev=1&drawingRevisionAccessToken=0M4-h0-GaocGiA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
In this role, you will:
- Own a key workstream within our enterprise transformation efforts – including operational improvements and AI-enabled workflow transformations – ensuring that design decisions thoughtfully connect business outcomes with the employee experience.
- Collaborate with senior leaders throughout the lifecycle of change initiatives, from shaping design principles and operational models to hands-on implementation and adoption.
- Partner with leaders to assess organisational health, identifying opportunities to refine structures, clarify accountability, streamline decision-making and improve cross-functional ways of working.
- Drive high-impact problem solving: structure ambiguous business issues, evaluate trade-offs, and develop data-driven recommendations for executive decision-making.
- Operate effectively in fast-moving environments where priorities evolve quickly and leaders must balance short-term execution with long-term thinking.
WHAT YOU’LL BRING
[https://docs.google.com/drawings/u/0/d/17LwMQgxvvQ8BxTOSr0hs69EdOphAogk1soomDqkvACIqzZIWClF9xFZgP5b9t3QWA5210LTMPelbWXAKSmBoX0_UDPboipcorNd80ArgoJvho130RfBgFg/image?w=46&h=2&rev=1&drawingRevisionAccessToken=jmnn7bBLAp1ZjA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
We’re looking for a strategic operator who combines strong analytical thinking, with practical execution capability and mature judgement.
Required capabilities
- Experience supporting enterprise transformation, operating model redesign, AI enablement, or large-scale business change
- Significant experience in strategy, operations, transformation, consulting, business management, or related leadership roles within a global technology or SaaS environment.
- Proven ability to design and lead complex cross-functional org design and transformational projects
- Highly logical and structured thinker and communicator: crisp framing, clear storylines, and strong prioritisation.
- Strong commercial and financial acumen; comfortable evaluating trade-offs, investments, operating performance, and business impact.
- Proven ability to influence senior executives and align diverse stakeholders in complex environments.
- Ability to operate at both strategic altitude and execution depth — comfortable in executive discussions and close to the work where needed to drive outcomes.
- Combines strong strategic and analytical capability with operational rigor and a bias for action.
The leadership style that will win here
- High drive with calm execution: brings energy and urgency while creating clarity in ambiguous environments.
- Structured and pragmatic: balances strategic thinking with operational follow-through.
- Collaborative influencer: builds trust quickly and works effectively across teams without relying on hierarchy.
- Curious and adaptable: learns fast, asks thoughtful questions, and adjusts approach as the business evolves.
- Team-oriented leader: raises the bar for quality, execution, and partnership across the organization.
WHY XERO
[https://docs.google.com/drawings/u/0/d/1DiGpQRqgSu4kWTVpIemoXf_2uT_V3qDjbtUxFmDmWbnN3cJyEi2IR2YTrRBT7sZw65iKak9IUkfCsQFvBn7WtbH3N0ClpwyULYyfliIokuryPiyfTQqs_A/image?w=46&h=2&rev=1&drawingRevisionAccessToken=eO_2fE3pBu7C3w&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo]
At Xero, Strategy and Operations plays a unique role in connecting the business — shaping direction, designing the operating system that helps teams execute, and enabling impact at scale.
If you love complexity, pace, and building foundations that help a global company grow, this is a rare seat at the centre of the system.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive for the Northeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across the Northeast, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, strategic enterprise accounts in the Northeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of the Northeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Northeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Northeast region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$110,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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Location: San Francisco; Seattle; New York City
ABOUT THE ROLE
The Enterprise Agent Evals & Efficiency team makes Perplexity's agents better at completing real work across enterprise connectors, tools, and data. Our goal is to help agents choose the right tools, use the right context, and complete complex workflows reliably, with less time and compute. This team owns the improvement loop: define what successful work looks like, build evaluations that measure it, understand where agents fail, and ship changes that improve outcomes.
This is a hands-on engineering role with end-to-end ownership, from building realistic enterprise evaluation environments to shipping improvements across the agent harness, tools, and skills. You'll create complex scenarios spanning connected systems, data, and permissions, use them to identify where agents struggle, and improve the tools agents call, the skills they follow, the context they receive, and the models they use. Working with AI Research, Connectors, and Platform teams, you'll turn experimental results into measurable gains in task success, latency, and cost per successful task. The goal is not just to measure agents, but to make more enterprise work reliable and practical to automate.
KEY RESPONSIBILITIES
- Build realistic enterprise evaluation environments spanning connected applications, representative datasets, user roles, and permissions, with complex, multi-step workflows and reproducible system state.
- Own evaluation infrastructure, task suites, and automated graders that measure how well agents complete enterprise work, calibrated against human judgment and grounded in end-to-end outcomes.
- Analyze agent trajectories and production failures, identify root causes, and ship improvements across the agent harness, tools, and skills that measurably improve task success and reliability.
- Develop reusable skills and improve tool descriptions, schemas, and result handling so agents can select the right tools, execute workflows correctly, and recover from errors with fewer unnecessary calls.
- Build and evaluate model-selection and routing strategies that match each task to the right model and effort level, balancing quality, latency, reliability, and cost.
- Improve agent efficiency through context management, skill loading, caching, and execution strategies that reduce wasted tokens and cost per successful task without compromising quality or safety.
- Build regression gates and launch-readiness signals for model, connector, tool, skill, and harness changes, and validate that evaluation gains translate into better production outcomes.
QUALIFICATIONS
- 5+ years of software engineering or machine learning engineering experience, with a track record of owning complex production systems from design through deployment and operation.
- Strong system design skills, including building reliable, scalable infrastructure for experimentation, evaluation, or data-intensive applications.
- Strong proficiency in a backend language such as Python, Go, or Rust, and the ability to work effectively across a multi-language production stack.
- Hands-on experience building, evaluating, or improving LLM-based applications or agents, including tool use and multi-step workflows.
- Deep expertise in at least one of the following:
- Evaluation infrastructure, benchmark design, and automated grading.
- Agent harnesses, tool interfaces, and reusable skills for complex workflows.
- Realistic test environments or simulations spanning multiple systems, datasets, permissions, and stateful workflows.
- Model selection, routing, and inference efficiency, including context management and caching.
- Strong experimental and statistical judgment, including choosing representative tasks, defining meaningful success criteria, diagnosing failures, and distinguishing real improvements from noise.
- Sound technical judgment in balancing task quality, latency, reliability, and cost, with a track record of translating evaluation findings into shipped improvements.
- A track record of leading ambiguous, cross-team initiatives from architecture through production adoption, setting technical direction, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Tokyo, Japan; This requires someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
УдалённоThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
ГибридПротиворечивые условия: 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only