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The Director, US Tax & Accounting (title subject to discussion during calibration) will be responsible for preparing and reviewing standard US tax returns, including individual (1040), partnership (1065), S-Corporation (1120-S), and C-Corporation (1120) returns.

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• Source, recruit, and onboard top Forex affiliates, IBs, and media partners. • Negotiate commercial terms (CPA, RevShare, hybrid deals) to maximize ROI.

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Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams. As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders. As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective. Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have. You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams. WHAT YOU'LL DO Design the joint go-to-market motion with strategic partners - Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way. - Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership. - Turn those into co-sell plays with clear entry points, owners, and next steps for both sides. - Run account mapping with partner teams so the plays land on specific accounts, not just slides. Activate partner field teams - Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so. - Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter. - Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team. - Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute. Enable Baseten's own sellers on partner motions - Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run. - Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes. - Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one. Measure and evolve programs - Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline. - Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests. - Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next. WHAT WE'RE LOOKING FOR - 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company. - Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar). - You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting. - Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly. - You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework. - Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours. Strong candidates may come from a mix of backgrounds such as: - Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers. - ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA. - Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume. - A partner-facing SA or SE who moved into enablement or GTM strategy. NICE TO HAVE - Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs. - Experience at an AI infrastructure, model provider, or developer platform company. - Built a partner function or partner enablement program from scratch at a growth-stage company. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

200 000 – 250 000 $

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring its first dedicated Physical Security Lead to build and run the program that protects our people, our leaders, our events, and our offices. Our footprint now spans a multi-floor New York headquarters, Ramp-managed offices, and a growing set of hubs across North America and Europe. Our leaders are increasingly visible on public stages. You'll own three areas in roughly equal measure: executive protection, event security, and office security (access control, cameras, guards, and building security). Your job is to turn a set of strong vendors and partner teams into one measurable, risk-based program. This is a high-ownership IC role on the Corporate Security team. It reports to the Director of IT & Corporate Security and is based at our NYC HQ. This is a physical security role; cybersecurity and information security are owned by other Ramp security teams. We aren't looking for a guard supervisor or a box-checker. We want someone who makes it safe for Ramp to move fast, host great events, and keep our leaders accessible. WHAT YOU'LL DO - Build and run Ramp's executive protection program: - Protective risk assessments and residential security reviews. - Domestic and international travel security. - Advance work for high-visibility appearances. - Selecting, standing up, and managing our executive protection provider. - Turn threat intelligence into protective action. Partner with Detection & Response to move from online threat and exposure monitoring to threat assessments, personal-information exposure reduction, and clear escalation playbooks. - Own security for internal and external events, from all-hands and offsites to conferences, customer events, and executive dinners: - Risk-tiered intake and written security plans. - Coordination with venues and vendors. - On-site leadership for the highest-risk events. - After-action reviews. - Set Ramp's global physical security standards for access control, video surveillance, intercoms, visitor management, and alarm monitoring. Tier them for headquarters, Ramp-managed offices, and flexible or serviced hub spaces. - Build security into every new office, move, and expansion: - Write the security design requirements and review drawings. - Manage integrators through installation and acceptance testing. - Partner with IT on network and identity integration. - Manage the guard program and security vendors end to end: scope, post orders, SLAs and KPIs, budget, and quarterly business reviews. Own the security relationship with landlords and building management. - Lead emergency preparedness and physical incident response: - Emergency notifications, evacuation and shelter-in-place plans, and drills. - Liaison with local law enforcement. - Workplace-violence prevention, in partnership with People and Legal. - Run physical access governance with IT. Tie access to joiner/mover/leaver events, run regular access reviews, and keep audit-ready evidence for physical security controls. - Measure and report program health to leadership. Use AI and automation to scale the program without scaling headcount. WHAT YOU NEED - 6+ years in corporate or physical security, including 3+ years owning a security program or major workstream at a multi-site company. Executing someone else's program doesn't count toward this. - Hands-on depth in at least two of the three areas (executive protection, event security, physical security systems such as access control and cameras) and solid working knowledge of the third. - Experience administering or deploying enterprise access control and video platforms (e.g., Avigilon Alta/Openpath, Verkada, Genetec, LenelS2), and partnering with IT on networking and SSO. - A track record of managing security vendors (guard, protection, integrator, event staffing) through contracts, SLAs, budgets, and performance reviews. - Strong risk judgment. You size controls to the actual threat, explain the tradeoffs, and lead with "here's how we do this safely" rather than "no." - Excellent writing. You can produce a crisp SOP, an event security plan, and a one-page executive brief. - Willingness to work from our NYC office 4 days a week, travel 10–15%, support occasional evening and weekend events, and serve as primary on-call for physical security incidents (with the Director as backup and guard and vendor partners as on-site first response). - Real, day-to-day use of AI tools in your work. NICE-TO-HAVES - ASIS CPP or PSP; formal executive protection training; first aid or Stop the Bleed certification. - Experience at a high-growth tech, fintech, or financial services company with a high-profile founder or CEO. - Experience writing security design standards for office buildouts and reading architectural or low-voltage drawings. - Familiarity with physical and environmental control requirements in SOC 2, PCI DSS, or FedRAMP. - A government protective, law enforcement, or military background, combined with corporate program ownership. - An established network of protection, event security, and integrator vendors in NYC, SF, and internationally. FAIR WARNING - This is a builder role. Parts of the program exist today (vendors, a responsibility matrix, some SOPs). You'll turn them into a system. - You're an IC who directs vendors and partner teams, not a manager of a security staff. You'll need to influence Workplace, Events, IT, Executive Assistants, People, and Legal without formal authority. - Security at Ramp enables the business. Events still happen, offices stay welcoming, and executives stay accessible. Your job is to make that safe. - Evenings, weekends, and travel come with the territory, especially around major events. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. WHAT YOU'LL DO - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US West Coast Compensation: - $230K OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. THE OPPORTUNITY As a Senior Customer Success Manager at Help Scout, you’ll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You’ll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship. Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You’ll connect those goals to the best of what Help Scout offers, and you’ll be the first to notice when something starts to slip. You won’t carry an expansion quota. When you spot an opportunity to grow an account, you’ll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You’ll also be the customer’s voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team. - Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you’re accountable for the health and retention of every account. - Build multi-threaded relationships. You’ll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them. - Catch risk early. You’ll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around. - Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment. - Own renewals and retention. Your success is measured on net dollar retention for your book. - Surface expansion opportunities and partner with our expansion team to close them. - Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work. - Design your own workflows. You’ll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book. - Raise the bar for the team. You’ll share what works, document your learnings, and help shape how Customer Success grows at Help Scout. ABOUT YOU - You have 5+ years of Customer Success experience in SaaS, with time spent in SMB, mid-market, strategic, or enterprise segments. - You’ve owned a large book of business. At some point in your career, you’ve managed 50+ accounts and kept a consistent cadence with all of them. - Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them. - You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn’t what gets you up in the morning. - You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed. - You’re not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care. - You’re a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you’ve handed off expansion opportunities to account executives or account managers before. - You thrive while things are still being built. You’re comfortable shaping processes as we go and don’t need a playbook for everything. - You’re excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most. - Technical aptitude. You’re comfortable learning and navigating complex software, and you want to become an expert in our product. ABOUT THE PROCESS 1. Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture. 2. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail. 3. Project - We’ll give you a take-home project (we’ll pay for your time), then you’ll share it back to the team. 4. Team Chat - You’ll meet with two members of our Customer Success team to learn more about how we work and the customers we serve. 5. Final Chat - You’ll chat with our VP of Customers. 6. References - We’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible. COMPENSATION Each role at Help Scout has a pay range aligned to our salary formula https://articles.helpscout.com/blog/employee-compensation/ and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate’s role changes. OTE: $139K–$160K COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Governance, Risk, and Compliance team is the foundation of how we build and maintain trust - with our users, regulators, business partners, and the organizations that rely on Figma every day. We work across the organization and drive programs that ensure the effectiveness of our security protections, identify and manage risk, maintain compliance, and build trust with our customers. We're looking for a Governance, Risk and Compliance Director to lead this team through its next phase of growth. You'll own Figma's security compliance, risk management, and governance strategy end to end - setting direction for our certification portfolio, building the risk and controls frameworks that scale with our growing business and product suite, and representing GRC to executives, the board, customers, and regulators. This is a hands-on leadership role where you'll manage and grow a team of GRC professionals while staying close to the programs, infrastructure, audits, and cross-functional relationships needed to both protect and enable the business. If you're a strategist and team builder who is excited to scale Figma's GRC program in a rapidly evolving environment, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Set the strategy and roadmap for Figma's GRC program, aligning compliance, risk, and governance priorities with company objectives and the Security leadership team Own Figma's certification and compliance portfolio, including SOC 2, ISO 27001, FedRAMP, SOX ITGC, and GDPR, and expand coverage as Figma enters new markets and customer segments Lead and grow a team of compliance, risk, and governance professionals, setting priorities, developing talent, and building a culture of rigor and pragmatism Build and evolve enterprise risk and controls frameworks — including AI Governance, Risk and Compliance initiatives and control effectiveness monitoring — that scale across technical and business stakeholders Manage relationships with external auditors, assessors, and regulators, and oversee audit cycles from planning through remediation Direct the selection and optimization of GRC platforms and tooling, and maintain the lifecycle of security policies, standards, and procedures Partner with Sales, Legal, and Customer Trust on security questionnaires, customer audits, contracts, and trust-related communications that support the sales lifecycle Scale enterprise risk reporting and report on program health, risk posture, and audit readiness to executive and board-level audiences We'd love to hear from you if you have: 10+ years of experience in information security, compliance, or risk management, including at least 4 years leading or managing a GRC, security, or compliance team Deep, hands-on experience with frameworks such as SOC 2 and ISO 27001, including leading programs through multiple audit cycles A track record of building GRC programs from the ground up or scaling them through high-growth stages, ideally at a SaaS or platform company, including experience operating in a public company environment with SOX ITGC requirements Executive presence and exceptional written and verbal communication skills, with demonstrated ability to build cross-functional partnerships across Security, Legal, IT, Sales, and Engineering and translate technical risk into business terms for executives, the board, and customers Experience implementing compliance programs for emerging products, including AI-enabled products, with a strong understanding of cloud-based technologies and their GRC implications, and a builder's mindset comfortable with ambiguity as the program scales While it's not required, it's an added plus if you also have: Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities Experience with global privacy and data protection regulations, such as GDPR or NIS2 Security or risk certifications such as CISSP, CISA, CISM, or CRISC Hands-on experience implementing or administering GRC platforms such as Vanta, Drata, or similar tools Experience presenting to boards, steering committees, and audit committees At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $235,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Amsterdam Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. WHAT YOU’LL DO - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies WHAT YOU'LL BRING - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation - Annual salary range: $225,000-$350,000 OTE USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Singapore; Hong Kong Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Join our Regulatory Legal team, the group responsible for maintaining and growing Kraken's product offerings across every region we operate in and for advising the business on its day-to-day regulatory obligations. We are a tight, experienced group of lawyers from tradfi (traditional finance), fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice. We partner directly with Compliance, Product and senior leadership to keep our licensed entities running smoothly and our regulators well served. This is a remote role based in Hong Kong or Singapore, supporting our growing volume of regulatory work across the broader APAC region. You will operate as a practical legal generalist with a focus on Product legal advice: supporting launches and product changes across APAC, including derivatives and over-the-counter ("OTC") options, tokenised equities, earn and staking products, custody, and card and payments offerings.     THE OPPORTUNITY - Provide product legal support for APAC launches and enablement across the entire Payward product suite, including xStocks, OTC options, institutional custody and execution, and cross-regional products rolling out across APAC - Act as a gatekeeper for new APAC outside counsel engagements: scope the work, estimate the cost, and sign off before matters are routed externally, so that outside counsel is used where local-law advice is genuinely required - Translate complex regulatory frameworks into pragmatic, actionable guidance for the business, favouring plain-English communication, measurable risk trade-offs and decision-ready recommendations - Use AI-assisted tools (for example for multi-jurisdiction licensing analysis, first drafts of regulatory submissions and matter tracking) to raise the speed and consistency of the team's work - Own the APAC regulatory workload under the direction of the APAC regulatory lead, including licence variations, client and broker agreement documentation, licensing structure questions and routine regulator correspondence - Take ownership of geography-specific licensing in markets such as Kazakhstan, Pakistan and the Philippines, instructing and supervising local counsel in region and in time zone, and supporting other APAC markets (for example South Korea, Japan, Taiwan, Vietnam, Indonesia and Malaysia) as they arise - Support Payward Group licensing initiatives in key APAC markets such as Singapore and Hong Kong, including preparing application materials and coordinating with outside counsel     WHAT YOU BRING - Qualified lawyer admitted in Singapore, Hong Kong, England and Wales, or an equivalent common law jurisdiction - 10 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, broker-dealer, exchange, derivatives dealer or crypto services provider), at a law firm supporting such clients and/or at a relevant regulator - Demonstrated ability to independently own regulatory relationships and business-as-usual regulatory workstreams, including notifications, information requests and supervisory correspondence - Strong experience with the financial regulatory landscape in a major Asian financial centre (eg, Singapore and the MAS, Hong Kong and the SFC/HKMA) - Proven ability to instruct, supervise and manage the cost of local counsel across multiple jurisdictions, including in markets where you are not admitted - Working knowledge of anti-money laundering and counter-terrorist financing ("AML/CTF") obligations and regulatory expectations - Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing - Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders - A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation - Comfort operating with a high degree of autonomy in a fast-moving, remote, multi-time-zone environment, owning a broad workload from day one     NICE TO HAVES - Experience advising on virtual asset regulation in one or more APAC jurisdictions - Familiarity with the regulation of derivatives (including OTC options), equities and emerging tokenised financial instruments - Experience supporting change-of-control notifications or other regulatory aspects of corporate transactions - Experience with payments, e-money or card regulation - Working proficiency in a second APAC language - An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM: You'll join our GTM Systems team, which owns the systems LangChain's go-to-market actually runs on — Salesforce above all: the account and contact model, territory and routing, the sales process from first touch to closed-won, and the quote-to-cash and provisioning stack behind it. We design and ship internal product for the GTM organization. AI agents do a growing share of the building: they draft design docs, open changes, and run Salesforce deployments, while humans hold the approval gates. Build capacity — engineers plus the agent bench — sits on this team, and you'll help decide what it works on next. ABOUT THE ROLE: You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale. This is not a ticket queue role. You'll be accountable for a small number of high-leverage GTM systems programs at a time: defining the problem, aligning stakeholders, specifying the solution, and ensuring what ships changes how the revenue org operates. You'll work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly and influence matters more than reporting lines. The core challenge is operating with authority but not control: aligning teams around tradeoffs as the business changes underneath the plan. You won't be expected to write production code. You will be expected to write clear enough specifications that engineers and AI coding agents can build from them, and to review the output with enough Salesforce and systems judgment to decide whether it is correct. Location: San Francisco Bay Area — in office 4 days a week. The people whose processes you're redesigning are in this building, and so are the engineers who build LangGraph. WHAT YOU'LL OWN: Carry multi-quarter programs - Own the Salesforce sales process from lead to close — routing, qualification, territory assignment, and stage progression — driving each initiative from discovery through UAT, change management, and adoption. - Be the person stakeholders come to before they file a request, especially when the system was never designed for what the business now needs. - Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems rather than the loudest tickets. Own what gets specified and what ships - Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria — with a clear problem statement and ROI justification, precise enough to execute without a second conversation. - Hold the quality gate: you write the specification, engineers and coding agents write the code, and nothing reaches production without your sign-off. - Run vendor evaluations when the right answer is buy, integrate, or replace rather than build. Protect revenue data integrity - Trace anomalies in revenue fields — Net ARR, initial pipeline, lead source — back to the automation, trigger, or integration that wrote them. - Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions. - Identify which design decisions are load-bearing and which are cosmetic, and catch the downstream failure modes before they reach production. WHAT SUCCESS LOOKS LIKE: In your first 6–12 months, you might: - Redesign the lead-to-opportunity process so routing, qualification, and stage progression are measurable, enforceable, and adopted by the field. - Create a prioritization model for hundreds of GTM systems requests per quarter, with clear tradeoffs and business rationale. - Ship a Salesforce change that improves pipeline hygiene, quote-to-cash accuracy, provisioning reliability, or cloud marketplace reconciliation. - Establish a specification and UAT standard that engineers and AI agents can reliably build against. - Build enough trust with Sales, Marketing, Partnerships, Support, and Finance that stakeholders bring you the problem before they prescribe the solution. WHAT YOU'LL NEED TO BE SUCCESSFUL: SYSTEMS AND DOMAIN DEPTH - Domain and tenure — 6–8 years in business systems, sales systems, revenue systems, or GTM systems, with Salesforce as your primary platform throughout. - Sales process depth — you've partnered with Sales Ops on the things reps feel every day: territory and account coverage, lead qualification and routing, stage gates, and pipeline and forecast hygiene. - Sales systems / RevOps depth — experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes. - Technical fluency — you can read a data model, a Flow, and enough Apex to design against what's really there, even though you are not expected to write production code. PROGRAM LEADERSHIP - Program ownership — you've been the single accountable owner, at the working level negotiating the commitments yourself, of a program that spanned four or more functions and changed how a revenue org works day to day. - Release risk — you've delivered a program into a core system on a release process you didn't control, where another team's change could break your release. - Re-scoping under change — you've re-scoped a program mid-flight because the business changed under it, a sponsor moved, or the original scope no longer matched reality. - Holding the line — you've turned down a request with executive backing and kept the relationship; you hold the line when something breaks pricing discipline, a legal constraint, or the architecture, and you arrive with the alternative. JUDGMENT AND COMMUNICATION - One tradeoff, two audiences — you write for the reader in front of you, not the one you find easiest: the VP gets the page, the engineer gets the spec. - Maximum agency — you find the friction and start the project. You don't wait for a ticket. - AI judgment — you give an agent the same brief you'd give a new engineer, and you check its work the same way. - Architecture judgment — you know which design calls are load-bearing and which are cosmetic: why a usage event belongs on its own object rather than a field on Account, and how you'd catch that renaming one picklist breaks the provisioning saga before anyone deploys it. STRONG SIGNALS: None of these is a screen; any one makes you useful faster. - You've owned a core Salesforce object domain — Account, Contact, Lead, or Opportunity — through a full redesign. - You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved. - You've worked with cloud marketplace operations — AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break. - You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation. - You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it. Annual salary range: $180-200k USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools. As a Staff Engineer you will own the technical design and delivery for two areas: AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker. WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team. RESPONSIBILITIES Technical Leadership and Architecture - Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap - Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions - Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt - Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools - Design reliable, scalable infrastructure for hosting AI agents and developer tools - Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit - Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals Systems Design and Implementation - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days - Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization - Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management - Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling Strategic Impact and Innovation - Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build - Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction - Improve AI tool performance, cost efficiency, and developer experience through architectural improvements - Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them - Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards Leadership and Mentorship - Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices - Lead design reviews and raise the quality of design and code reviews across the team - Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on - Help the team turn good individual AI-assisted engineering practice into shared workflows and controls - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. QUALIFICATIONS REQUIRED - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale - Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Track record of designing and building scalable distributed systems and developer-facing platforms - Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience designing developer tools, platform systems, or internal tools that other teams rely on - Track record of clarifying requirements and constraints with stakeholders before committing to a design - Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority - Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs - Clear written and spoken communication suited to a remote, async-first company - Track record of mentoring other experienced engineers - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience evolving an internal platform or tool into a widely adopted, production-grade service - Knowledge of security, compliance, and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) WHAT TO EXPECT FIRST 30 DAYS - Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date - Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Get hands-on with the team's services and ship a useful production change - Shadow on-call and learn the operational profile of the team's services - Work with the Senior Manager to agree on initial technical priorities FIRST 90 DAYS - Lead the technical framing and delivery plan for one significant problem, from requirements through to production - Document the architecture, technology choices, and integration patterns for that work, including ADRs - Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant) - Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management - Lead design reviews for your area of the roadmap and begin mentoring other engineers - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker - Deliver at least one material outcome that spans multiple teams or systems - Have multiple production AI tools demonstrating value across Docker's engineering organization - Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction - Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact - Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people Docker considers sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results. This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book What you'll do :- Revenue & Growth (Core) Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell. Hunt and win new business across SMB and mid-market advertisers , driving new activations and expanding the long tail of active clients. Build and execute account growth strategies that create win/win outcomes for X and advertisers. Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes. Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets. Client & Agency Partnership Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor. Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement. Identify client business challenges and translate them into clear media strategies and platform solutions. Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base. Market Leadership & Cross-functional Collaboration Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities. Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly. What we are looking for :- 5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business. A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital. Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market. Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors. Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners). Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders. Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives). Comfortable with data: ability to translate performance signals into insights and clear client recommendations. Experience selling across both brand and performance objectives (and ideally video ad solutions). Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving. What we offer :- Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career. An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you. Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model. Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage. Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.    As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability  to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

You bring years of hands-on buying experience, but here you no longer run budgets yourself: you take that expertise into client deals. You gather everything we need to show the client, on their own data, what the agent will change in their numbers, then present it.

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- Manage fund valuation processes, month-end close and deliver price updates for tokenised funds and strategies. - Liaise with fund administrators and internal teams to ensure timely, accurate investor reporting and audits.

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Tasks & Responsibilities: Develop and execute your strategic and tactical business plan to drive revenue in strategic named accounts assigned to you.

155 000 – 175 000 $

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Growth based in Sweden who will be responsible for prospecting and growing existing business across the Nordics . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Swedish or Danish or Norwegian or Finnish Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Reward In Sweden, the OTE compensation range for this role is SEK 2,016,000 - SEK 2,546,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote About the problem space AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working." Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering. Little more about the team: You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place. What you'll do You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first. Ship automated workflows end to end Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't. Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work." Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring. Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing. Build the shared substrate as you go Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance. Build on the Data team's existing infrastructure rather than standing up parallel systems. Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively. Make the company fluent Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns. Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating. Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows. Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked. Keep it safe and governable Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment. Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines. What you'll bring Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily. Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable. The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work. A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making. Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk. Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are. Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does. Nice to have SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling). Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases. Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis. Change management experience across a distributed, multi-function company. Interest in external evangelism — writing, speaking, podcasts, peer groups. Base Salary based on level of experience $310,000 — $360,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.