Вакансии

Location: Москва Workplace: гибкий Команда мобильной разработки в отделе SDK игр и приложений VK. Мы делаем Android SDK платформы VK Mini Apps — то, благодаря чему мини-приложения и игры работают внутри VK и партнёрских приложений: WebView-хостинг, JS-мосты VK Bridge, вход через VK ID, платежи, каталог. Задачи Развитие Android-части SDK Клиентские фичи платформы: каталог мини-приложений и игр, витрина сервисов Ускорение запуска и работы мини-аппов Безопасность платформы: изоляция мини-аппов, работа с правами на камеру, микрофон и геолокацию SRE-практики в SDK: метрики здоровья, алерты, crash-free, инцидент-менеджмент Требования 3+ года коммерческой разработки под Android, уверенный Kotlin RxJava и (или) Coroutines, Compose и классический View-стек Понимание MVVM/MVI, опыт в многомодульных проектах Умение вести задачу от обсуждения до релиза и договариваться со смежными командами Будет плюсом Опыт разработки SDK или библиотек: публичный API, версионирование Опыт с WebView и JS-интерфейсами, автотесты Большие монорепозитории, Gradle (Kotlin DSL)

Location: Москва Workplace: гибкий VK — это более 200 технологичных проектов, больше 15 000 сотрудников и безграничные возможности проявить себя. Мы делаем современные и быстрые интернет-сервисы, доступные каждому. Задачи Сформировать целевые KPI: ARPU, ARPPU, конверсия в платёж, доля платящих, LTV, ROI. Привязать их к этапам воронки — первый вход → первый платёж → повторные покупки Составить дорожную карту монетизации по кварталам: какие механики внедрять первыми, какие A/B‑тесты запускать Сегментировать аудиторию для разных подходов: новички, возвращающиеся игроки, платящие, «киты». Для каждого сегмента — отдельные гипотезы и метрики успеха Проработать итерационные механики: бустеры, пропуска, боевые пропуски/ивент‑пассы, сезонные предложения, «лестницы наград» с платными опциями Контролировать и оптимизировать дашборды, когортный анализ, воронки, отток, средний чек, частоту покупок, сбор и обработку данных: события в игре и на витрине, сессии, клики, отказы, ошибки платежей Регулярно делать ретроспективы: что сработало, где просели метрики, какие гипотезы брать в бэклог Согласовывать с продуктовой командой подходы, гипотезы и реализацию Планировать спринты, демо, ретроспективы, отчётность, согласования с бизнесом Требования От четырёх лет работы в монетизации (Head of Monetization, Lead Game Designer / Product Manager Monetization) Глубокое понимание психологии монетизации free-to-play (F2P) игр, механик gacha, battle pass, ресурсоемких воронок Продвинутое владение продуктовой и игровой аналитикой Экспертиза в проведении A/B-тестов Понимание особенностей аудитории социальных сетей, платформ интеграции (API соцсетей) и веб-платежей Способность находить баланс между финансовой отдачей и комфортом игрока без агрессивного «выжигания» базы Умение работать со сложными многокомпонентными экономическими системами Качественное взаимодействие с геймдизайнерами, продюсерами, аналитиками и маркетологами Будет плюсом Опыт работы в монетизации социальных/браузерных игр или финтехе.

Location: Москва Workplace: Удаленная работа Обязанности Разработка и поддержка исполнительных модулей (agents, controllers, orchestrators), реализующих автоматическую настройку и контроль сетевых устройств операторского класса. Интеграция модулей с существующей инфраструктурой: взаимодействие с сетевым оборудованием через NETCONF / RESTCONF / gNMI, SNMP, CLI; обмен данными со смежными системами через брокеры сообщений (Kafka, RabbitMQ); интеграция с системами инвентаризации, мониторинга и фиксации аварий. Создание и поддержка моделей данных (YANG, JSON Schema, Protobuf) и MIB-таблиц, используемых исполнительными модулями для сбора телеметрии и отправки команд оборудованию. Автоматизация полного цикла «конфигурация → развёртывание → мониторинг → отклик» с помощью библиотек на Python / Go, формирующих и применяющих конфигурации к сетевому оборудованию, а также реагирующих на события сети. Проектирование и сопровождение хранилища состояния сети (PostgreSQL): фиксация текущих топологий, параметров сервисов, истории изменений и сценариев отката. Тестирование и валидация модулей: написание модульных и интеграционных тестов; построение и поддержка CI/CD-пайплайнов (GitLab CI, GitHub Actions); запуск автоматизированных проверок в тестовой лаборатории с эмуляторами и реальным оборудованием. Подготовка и поддержка технической документации (design documents, API specs, runbooks) в Confluence, участие в code review и согласовании архитектурных решений. Требования Стаж работы не менее 5 лет разработчиком backend с использованием требуемого языка программирования; Экспертный уровень владения требуемым языком программирования (Python, Golang) - глубокое понимание архитектуры и внутренного устройства требуемого языка; экспертное знание фреймворков требуемого языка; Опыт оптимизации производительности на уровне кода и архитектуры; Экспертный уровень владения многопоточностью, многопроцессностью, и асинхронными программированием; Понимание принципов ACID, проектирование race-free и data-консистентных подходов; Экспертный уровень владения SQL, DDL, структур обеспечения целостности данных и быстродействия; NoSQL; опыт анализа плана выполнения и оптимизации запросов; Понимание принципов шардирования и репликации; Опыт взаимодействия с очередями и брокерами; Опыт построения распределенных и отказоустойчивых хранилищ данных; Глубокое понимание сценариев работы СУБД PostgreSQL, паттернов и антипаттернов, и методологии повышения производительности при сохранении консистентности; Опыт работы со статистическими базами данных (Clickhouse и тд); Умение проектировать, реализовывать высоко-нагруженные и распределенные системы; Знание и понимание паттернов Enterprise-разработки; Опыт работы с микросервисной архитектурой; Опыт использования и знания принципов контейнеризации, виртуализации, Kubernetes; Опыт настройки и анализа журналов, метрик, мониторинга, и навыки резюмирования на основании выше описанных источников данных; Уверенное понимание принципов построения безопасных приложений, основных векторов атаки и принципов их нивелирования; Уверенное понимание паттернов автотестирования, подходов и типов; уверенное знание основных фреймворков тестирования; Умение видеть долгосрочные перспективы, риски и возможности выбираемых решений; оценка влияния решений комплексно на продукт; Уверенный опыт работы с Linux; Углубленную экспертизу в работе с Git; Опыт кросс-ревью мерж-реквестов коллег по проектам участия; Опыт сопровождения жизненного цикла проекта; Опыт решения инцидентов (первичной диагностике проблем с проектами участия); Опыт обсуждения и процесса оптимизации ведомых проектов; Опыт процесса CI/CD, релиза и финального (пред-релизном) тестирования продуктов, замещая технического лида; Опыт эксплуатации сетей операторского класса не менее 5 лет: настройка, мониторинг, локализация и аварийное восстановление. Глубокое понимание технологий, лежащих в основе предоставляемых сервисов: IP/MPLS, Ethernet (включая 802.1Q, QinQ), QoS, механизмы резервирования (FRR, LAG, VRRP, BFD). Уверенная работа с SNMP и понимание структуры MIB: чтение MIB-таблиц, использование данных MIB в системах мониторинга и в логике исполнительных модулей. Опыт создания/модификации собственных MIB и настройки SNMP-агентов - как преимущество. Опыт работы с оборудованием нескольких вендоров и понимание различий в их моделях управления. Чтение технической документации на английском языке (RFC, вендорские user manuals). End-to-end автоматизация сети на Python / Go: проектирование и сопровождение библиотек и сервисов, работа с API сетевого оборудования (NETCONF, RESTCONF, gNMI, SNMP), построение модульных, поддерживаемых решений. Написание модульных и интеграционных тестов, использование моков и эмуляторов сетевого оборудования. Декомпозиция сложных задач: умение разбивать крупные инициативы на чётко определённые подзадачи, оценивать их трудоёмкость и обеспечивать выполнение в согласованные сроки. Дополнительные требования (приветствуются) Опыт работы с YANG-моделями (в связке с NETCONF/RESTCONF/gNMI). Знание gRPC / Protobuf, опыт работы с Kafka или иными брокерами сообщений. Опыт работы с системами контейнеризации (Docker) и оркестрации (Docker Swarm / Kubernetes). Знакомство с инструментами наблюдаемости (Prometheus, Grafana, OpenTelemetry). Опыт работы в OSS/BSS-системах или в продуктах автоматизации сети. Условия программа ДМС с первого месяца работы - это 100% покрытие расходов в частных клиниках, включая стоматологию. Застраховать близких родственников можно со скидкой 50%. Для любителей путешествий - страховка в поездках за границу. А еще есть страхование жизни очное и онлайн-обучение в Корпоративном университете, у внешних провайдеров, если это полезно для работы, обмен опытом во внутренних профессиональных сообществах, а также доступ к онлайн-библиотеке в полезными книгами и периодикой оплачиваемые выходные на значимые события в жизни сотрудника материальная помощь в сложных жизненных ситуациях корпоративная мобильная связь + интернет, а так же единая подписка МТС Premium (онлайн кинотеатр KION, сервис МТС Music, МТС Строки и т.д.) предложения от партнёров для путешествий, развлечений и занятий спортом возможность участия в волонтерских программах: мы организуем благотворительные ярмарки, образовательные проекты для детей, конкурсы социальных проектов и экологические проекты внутренняя спортивная программа «В движении»: забеги, марафоны, турниры по разным видам спорта, медитации и занятия на баланс

Location: Москва Workplace: Удаленная работа Обязанности разрабатывать серверную логику и API: реализовывать отдельные модули backend-логики на Go для задач автоматизации мобильной и транспортной сетей, создавать и поддерживать REST API для взаимодействия с фронтендом и внешними системами, валидировать входные данные, обрабатывать ошибки. работать с базами данных: писать SQL-запросы, работать с ORM (SQLAlchemy) для выполнения стандартных CRUD-операций, использовать Redis как кэша или временного хранилища данных, подготавливать базовые миграции. работать с Git и управлять жизненные циклом кода: работать с репозиториями Git (GitLab), соблюдать принятый Git-flow: feature-ветки, merge-requestы, cоздавать и сопровождать merge-request’ы, исправлять замечаний после ревью, поддерживать чистые истории изменений: корректное именование коммитов, упорядочивать изменений, разрешать конфликтов слияния, взаимодействовать с GitLab CI/CD анализировать результаты пайплайна, исправлять ошибки, связанные с собственным кодом. техническая поддержка и межкомандное взаимодействие. Требования опыт работы: минимум 5 лет в backend‑разработке на Go, сильные навыки многопоточности/многопроцессности/асинхронного программирования. архитектурные и кодовые оптимизации: профилирование, оптимизация производительности, проектирование race‑free и ACID‑совместимых решений, глубокое понимание консистентности данных. база данных: экспертный уровень SQL (DDL, индексы, план выполнения, оптимизация запросов), NoSQL, механизмы целостности и быстродействия. проектирование систем: знание enterprise‑паттернов, микросервисная архитектура, контейнеризация (Docker), оркестрация (Kubernetes) и виртуализация. инфраструктура и DevOps: уверенное владение Linux, Git, CI/CD процессы, релиз и пред‑релизное тестирование, замещение технического лида. дополнительные навыки: умение работать в команде, наставничество, способность принимать технические решения и вести проекты к завершению. Условия программа ДМС с первого месяца работы - это 100% покрытие расходов в частных клиниках, включая стоматологию. Застраховать близких родственников можно со скидкой 50%. Для любителей путешествий - страховка в поездках за границу. А еще есть страхование жизни. очное и онлайн-обучение в Корпоративном университете, у внешних провайдеров, если это полезно для работы, обмен опытом во внутренних профессиональных сообществах, а также доступ к онлайн-библиотеке в полезными книгами и периодикой. оплачиваемые выходные на значимые события в жизни сотрудника. материальная помощь в сложных жизненных ситуациях. корпоративная мобильная связь + интернет, а так же единая подписка МТС Premium (онлайн кинотеатр KION, сервис МТС Music, МТС Строки и т.д.). предложения от партнёров для путешествий, развлечений и занятий спортом. возможность участия в волонтерских программах: мы организуем благотворительные ярмарки, образовательные проекты для детей, конкурсы социальных проектов и экологические проекты. внутренняя спортивная программа «В движении»: забеги, марафоны, турниры по разным видам спорта, медитации и занятия на баланс.

Location: Salalah, Oman International Group Coordinator Format: Remote + on-site support as needed Frequency: A new group every 3 days About the Role We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them. Key Responsibilities Data Management: Collecting and processing guest data (passport details, contacts, special preferences). Bookings: Managing flight and hotel reservations. Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions. Logistics: Coordinating with drivers and managing daily transfers. On-Site Management: Overseeing group meet-ups and departures according to the itinerary. Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events. Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip. Work Format Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises. Requirements Personal vehicle and valid driving license. Fluent English proficiency. High level of accountability, responsibility, and self-reliance. Excellent communication skills, friendliness, and an approachable personality. High stress tolerance and the ability to make quick decisions in unpredictable situations. Readiness to work a flexible schedule and react quickly to incoming requests. Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels). Advantage: Prior experience in tourism, hospitality, or group coordination. Benefits Consistent workload. Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies. Competitive salary. Well-know company across the region.

Location: United Kingdom Would you like to build a career in a leading multinational IT company? We're looking for a driven, consultative Account Executive to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Own and manage a sales pipeline across the EMEA region, from lead generation through contract close; Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions; Conduct product demos and consultative sales conversations tailored to client use cases; Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders); Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets; Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities; Maintain accurate pipeline and forecast data in CRM; Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape. Requirements What We're Looking For: 3+ years of B2B sales experience, including hands-on sales experience in the Telecom or CPaaS industry (mandatory); Proven track record of hitting or exceeding quota in a new-business sales role; Experience selling into EMEA markets; understanding of regional business culture and buying cycles; Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value; Solid understanding of telecom or CPaaS products, solutions, and sales cycles; Excellent communication skills in English; Comfortable working independently in a remote, fast-paced, target-driven environment; CRM proficiency (Salesforce, HubSpot, or similar). Nice to Have: Existing network of contacts in fintech, e-commerce, or telecom across EMEA; Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions; Additional languages (French, German, Spanish). Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support. - Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments. - Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed. - Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward. - Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation. - Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups. - Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization. - Build strong working relationships with teams across product, engineering, operations, and other functions. - Support recruiting coordination, team operations, and other administrative needs as the organization grows. - Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel. - Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization. - Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion. WHAT YOU'LL BRING - 5+ years of Executive Assistant or similar strategic support experience. - Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences. - Experience supporting technical, product, or engineering leaders in a fast-paced environment. - Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment. - Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners. - Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive. - Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership. - Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders. - High integrity and discretion when handling confidential or sensitive information. - Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly. - Willingness and ability to work on-site in San Francisco four days per week. EVEN BETTER... - Experience in a fast-growing, in-person start-up environment. - Experience working with C-suite executives. - Experience working within a dual, floating, or team-based Executive Assistant structure. - Experience managing complex travel, executive events, and high-touch on-site logistics. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Justin Howie, Head of Brand Studio at Customer.io , and I'm looking for a Senior Brand Designer to join our small, close-knit creative team. Brand Studio is the creative engine behind how Customer.io shows up in the world, from product launches and campaigns to the website and live events. We move fast, care deeply about craft, and operate at the intersection of strategy and production. Our team is moving from a production function to a systems and platform team, powered by AI and self-serve tooling. AI sits at the center of how we work, and you'll shape how Brand Studio and the wider company use it for ideation, production, and self-serve creation. You'll own brand design execution across our biggest moments, and you'll build the templates, components, and AI-assisted workflows that let the rest of the company create on brand without waiting on us. You'll work closely with our Brand Designers, Motion Designer, Web Engineer, Product Designers, and Marketers. This is a senior role with a runway. We're looking for a highly seasoned designer with strong business acumen, who manages up well and mentors others, and who we expect to grow into a Staff or Art Director role once you've proven yourself here. If you lead with Design Craft, live at the frontier of AI for brand and creative, and want to build systems that help a whole company look and sound like one brand, this role is for you. What we value Design Craft with speed — You hold high standards and know how to hit deadlines. Curiosity about what's next — You stay on the leading edge of brand and creative, from new AI tools to new techniques, and you share what you learn. AI-native by default — You reach for AI first, test what works on real projects, and teach others how. Collaboration over silos — You work closely with designers, developers, and marketers, and the output gets better because of it. Bias for action — You'd rather ship something great and iterate than wait for perfect, and you're energized by building. Clear communication — You ask the right questions, set clear expectations, and keep stakeholders in the loop without being asked. Leadership beyond the work — You mentor the people around you, manage up with confidence, and think like an owner of the business. What you’ll do Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days Design website pages, templates, and components in close collaboration with our Senior Web Engineer Develop campaign assets for digital and out-of-home advertising, produced with AI-native workflows so we can test more concepts and ship more variants Design branded materials for events and conferences, including signage, stage graphics, and collateral Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling that turn our guidelines into on-brand output anyone can use Own our AI creative stack: choose the tools, set the standards, and share what you learn with Brand Studio and the wider company Enable teams across the org through workshops, playbooks, and guardrails that keep AI-assisted work on brand Translate briefs from Product Marketing and Demand Generation into creative concepts, executed end to end Partner with Product Design to keep brand and product expression aligned Mentor designers on the team, give clear critique, and raise the Design Craft bar across Brand Studio Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment What we're looking for 7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership A portfolio that shows range: brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of your process Expert proficiency in Figma, including building and maintaining components and libraries within a brand system, and fluency in Adobe Creative Suite Strong typography and layout instincts, and a track record of turning complex technical concepts into clear, compelling visuals Business acumen: you connect design decisions to company goals, make the case for creative investment, and communicate fluently with executives The ability to manage up and lead without authority: setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec Mentorship experience: you've coached other designers and raised the craft bar around you Deep, hands-on experience with AI image and design tools in your production workflow, plus fluency across the AI creative stack (image generation, LLMs, prompt design, workflow automation) with examples of workflows, templates, or tools you've built that help others create on brand Compensation & Benefits We believe in transparency. Starting salary for this role is $128k–$160k USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute Zoom with a Recruiter 45-minute Zoom with the Head of Brand Studio 30-minute Zoom with a cross-functional leader 45-minute Zoom portfolio review and design exercise with Brand Studio All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Afton, Texas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a commissioning leader who has taken large-scale, mission-critical data center facilities from equipment acceptance through energization, functional performance testing, and integrated systems testing, and who has done it across multiple facilities at once. You understand the electrical, mechanical, and controls systems well enough to challenge a test script, read a trend log, and know when a result does not prove design intent. You understand the commissioning process well enough to adapt it, not just follow it, and you can rebuild the test sequence when conditions change. That includes authoring the MOPs and risk controls for completing IST and load-based validation after early turnover, in live or partially occupied environments, without lowering the performance requirements the original plan was designed to prove. You lead teams from the front, hold contractors, OEMs, and third parties to a high standard, and refuse to let schedule pressure compromise a readiness gate. You are equally comfortable on the data hall floor with a startup technician and in the conference room briefing senior leadership on readiness, risk, and forecast. You believe the digital economy depends on infrastructure that is proven before it is energized for customers, and you take ownership of making that proof rigorous. What You'll Do: As Senior Manager, Commissioning at Galaxy's Helios campus in Afton, TX, you will lead all commissioning efforts across the campus on behalf of Galaxy as owner and developer. You will report to the VP, Campus Construction Manager and manage a team of three Commissioning Managers, each assigned to a data center facility. You will work closely with the general contractor's on-site team and Galaxy's third-party commissioning agent, and you will partner with Construction, Pre-Construction, Design Engineering, and Operations to ensure every facility is installed, tested, and proven to design intent, and handed to operations ready for customer service. You will set the commissioning standard for the campus and hold every facility to it. Key Responsibilities: Own Campus Commissioning: Serve as Galaxy's single point of accountability for commissioning across the Helios campus, from design intent review through Level 1-5 commissioning, integrated systems testing (IST), and turnover to operations. Set the campus-wide standards and quality bar. Lead the Commissioning Team: Manage three Commissioning Managers, each embedded at a data center facility. Standardize methods and reporting, balance resources across facilities, and develop talent. Define and Enforce the Commissioning Plan: Own the campus commissioning plan and its alignment to the Owner's Project Requirements and Basis of Design, including acceptance criteria, test standards, and readiness gates. Ensure these are written into GC, trade, and OEM scopes. Validate Testing and Design Intent: Review and approve test scripts, sequences of operation, and IST scenarios across critical power, mechanical cooling, and BAS/EPMS controls and telemetry. Ensure testing proves design intent, redundancy, and failure-mode response. Drive Execution with the General Contractor: Integrate commissioning into the Primavera P6 master schedule and work daily with the GC's commissioning lead and trade partners to confirm readiness, resourcing, and OEM startup support. Hold the GC accountable through readiness reviews, deficiency tracking, and commercial remedies. Direct the Third-Party Commissioning Agent and Issue Closeout: Manage the scope and performance of Galaxy's third-party agent, challenge findings, and maintain a campus-level issues log. Drive every item through root cause, corrective action, and retest to closure. Coordinate Energization and OFCI Equipment: Plan utility energization and load bank testing, enforcing safe work during energized testing in partnership with EHS. Align OFCI equipment delivery, factory testing, and manufacturer startup with the commissioning sequence. Adapt the commissioning sequence and author MOPs to complete Level 4-5 and IST activities after early data hall turnover, without lowering acceptance criteria. Deliver Operational Readiness and Customer Acceptance: Partner with Galaxy Operations and customer delivery teams on documentation, training, operating procedures, witnessed testing, and formal turnover, ensuring each facility meets acceptance criteria at handoff. Report Readiness and Standardize: Provide candid readiness reporting to the VP and senior leadership, and feed lessons learned into design standards, specifications, and Pre-Construction planning. Validate Controls, BAS/EPMS, and Telemetry: Ensure the BAS, EPMS, and associated controls are commissioned as a system, not just as individual points lists. Verify point-to-point integrity, alarm and trend configuration, and operator visibility across all critical power and mechanical systems, including through failure scenarios such as loss of utility, loss of a controls network or server, communication failure, and transfer events. Confirm that telemetry remains accurate and actionable so Operations can see, diagnose, and respond to any failure while redundancy is maintained. What We're Looking For: Bachelor's degree in Electrical or Mechanical Engineering, or a related discipline, or equivalent experience. 10+ years of experience commissioning mission-critical facilities, including 5+ years on large-scale data centers, with at least 3 years in a leadership role directing commissioning through Level 5 / IST. Demonstrated success leading commissioning across multiple concurrent facilities on a single campus. Experience managing and developing commissioning managers or engineers. Deep technical knowledge of critical power systems, including medium- and low-voltage distribution, protective relaying, UPS, batteries, generators, and transfer systems. Deep technical knowledge of mechanical cooling systems, including chilled water plants, heat rejection, air handling, pumps, and associated controls. Working knowledge of BMS, EPMS, and SCADA architectures, sequences of operation, and fire and life safety system integration. Experience developing, executing, and witnessing IST, including failure-mode and fault scenarios. Familiarity with ASHRAE Guideline 0, NETA acceptance testing standards, NFPA 70E, and NFPA 110. Experience directing GC commissioning teams and third-party commissioning agents, with strong command of test documentation, issue tracking, and P6 schedule integration. Familiarity with Procore, Primavera P6, Bluebeam, SharePoint, and commissioning management platforms. Full-time, on-site presence at Helios (Afton, TX) Preferred: Professional Engineer (PE) license or commissioning certification (e.g., CxA, CCP, BCxP), prior owner-side or owner's representative experience, and OSHA 30. What You Bring: A track record of leading and developing high-performing technical teams. The conviction to hold readiness gates under schedule pressure, backed by data and clear communication. Excellent communication skills and the ability to influence technical and executive stakeholders. Sound judgment under pressure and a bias toward early, honest escalation. A commitment to safety, rigor, and executional excellence. A passion for building world-class infrastructure that supports the growth of the digital economy. What We Offer: Competitive base salary and discretionary bonus Paid Time Off Company-paid health and protective benefits for employees, partners, and other dependents Company Paid Holidays (14) 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks and daily meals Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Strategy & Planning Lead to join our Revenue Operations team. In this role, you'll be a key partner to the Director of Sales Planning and Strategy, going deep on the analytical foundations that power how Vercel plans, staffs, and quotas its go-to-market organization. You'll own the models that translate revenue targets into headcount, ratios, and quota — and as Vercel completes its transition to a consumption-based revenue model, you'll help design how we set and ramp quotas in a usage-based world. This is a senior individual contributor role for someone who wants to build the analytical backbone of a fast-growing GTM org. What you will do: Build and maintain Vercel's GTM capacity model — connecting headcount plans to attainment probability and revenue target coverage across Sales, SAs, BDRs, and other supporting roles Develop and operationalize the concept of a "minimum deployable unit" — the unit of supporting roles needed per rep/segment — and use it to inform hiring sequencing and investment scenarios Own ramp curve, attrition, and productivity assumptions by segment, and use them to model longer-term headcount and investment scenarios for leadership review Partner with the Director on quota-setting methodology, with particular focus on consumption-based quota design — how usage-based revenue signal translates into fair, attainable quota and ramp assumptions Support the "leading indicators back from quota" analysis — translating quota by segment into pipeline coverage requirements and activity benchmarks Build and maintain quarterly planning deliverables — quota-setting proposals, coverage model updates, and headcount recommendations Track plan vs. actual on headcount, capacity, and quota attainment throughout the year; flag divergence early and model the revenue impact Partner with Finance, Recruiting, and Data & Analytics to validate assumptions and ensure planning models are grounded in real data About you: 6+ years of experience in revenue/sales operations, strategic finance, or a similar analytical GTM function at a high-growth SaaS company Strong track record building headcount, capacity, or ratio-based staffing models tied to revenue targets Experience with quota design and ramp modeling — ideally including consumption- or usage-based quota structures Excellent quantitative and modeling skills Comfortable operating with ambiguity — able to build a defensible model from incomplete data and clearly explain the assumptions behind it Strong written and verbal communication skills — able to translate complex modeling into clear recommendations for senior stakeholders A builder's mindset — you'd rather build the framework than run point on day-to-day execution Bonus if you: Have direct experience with consumption-based or usage-based revenue models, especially quota and compensation design in that context Have worked in developer tools, infrastructure, or cloud platform companies Have a point of view on how automation or better tooling can improve planning and modeling workflows Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000 - $205,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: At Vercel, the Revenue Operations team plays a critical strategic role in our growth. We empower our GTM teams with the systems, strategy, and insights they need to be successful. By aligning people, processes, and technology across Marketing, Sales, and Field Engineering, we optimize the entire customer journey and build a scalable revenue engine that drives Vercel forward. We're seeking a Sales Operations Lead to function as the operating partner to our Majors and Verticals sales organization in the US. You'll align directly to our sales leaders and their account executives, owning the strategy, programs, and operating cadences that make the segment successful— from territory design and sales plays to forecasting, quarterly business reviews, and pipeline inspection. You'll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen our segment and vertical strategy, optimize the seller experience, and drive measurable revenue growth across our Majors motions. This is a high-impact IC role for someone who thrives at the intersection of strategy and execution. Much of the infrastructure is already in place— a homegrown forecasting platform, weekly pipeline plan reviews, strong data foundation— so your job is to run the business on top of it, close the gaps, and define how Vercel scales into new verticals and wins in large enterprise. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you will do: Serve as the strategic and operational partner to Majors Sales Leadership— owning the segment's operating rhythm and using pipeline, win/loss, deal velocity, and retention analysis to advise on where and how to grow the business Run core operating cadences, including weekly pipeline plan reviews, forecast calls, and monthly and quarterly business reviews— defining the metrics the team manages to, driving forecast rigor and pipeline health in our forecasting platform and Salesforce, surfacing renewal risk and upside early, and holding the team accountable on follow-through Own territory and account planning for the segment: build the thesis behind each book (vertical, regional, or play-aligned), run carves and account transitions, manage rules of engagement between teams, and partner with Finance and Sales Leadership on capacity modeling, target setting, and annual planning Design and operationalize sales plays and growth programs: sizing the addressable market, defining the motion, equipping the field with insights, and measuring what works Partner with Sales Development on account prioritization, outbound programs, and crediting processes that accelerate Majors pipeline Collaborate with GTM Systems, Engineering and Data to ship scalable tooling, automation, and AI-driven workflows (e.g. account prioritization agents, automated carves, deal and call insights) that remove manual work from sellers and leaders Lead enablement and change management for new processes, operating changes, and planning rollouts affecting the Majors teams— and own the operational onboarding of new reps and leaders, from book assignment and tooling to how we run the business About you: 8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, with experience directly supporting enterprise or majors sales teams Track record as a high-impact IC— either broad, hands-on ownership at a scaling startup or an explicit enterprise or majors focus at a larger company Proven ability to run operating cadences for senior sales leaders and turn them into decisions: you know what a good QBR, forecast call, and pipeline review look like and how to instrument them Experience with territory design, account planning, capacity modeling, and target setting in partnership with Finance and Sales Leadership Salesforce expertise (reporting, dashboards) and strong analytical skills in Excel/Google Sheets and BI platforms, with SQL preferred; able to turn complex data into clear recommendations for executive and front-line audiences Ownership mindset— accountable, resourceful, able to turn ambiguity into action, and effective at building alignment with senior stakeholders across Sales, Finance, and Systems Bonus if you: Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise sales motions Have built or run vertical or industry-specific sales plays at an enterprise software company Have a point of view on how AI and automation can transform sales operations— and have shipped something that demonstrates it Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Toronto, ON; Austin, TX Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization. - Demonstrate experience working in a channel-led or channel-centric go-to-market environment. - Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities. - Apply NPI experience to help teams move from planning through launch and execution. - Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions. - Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process. - Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality. What you can expect: - Lead high-impact cross-functional programs from definition through execution across GTM and company priorities. - Translate ambiguous objectives into clear outcomes, work-streams, owners, milestones, dependencies, risks, decision points, and success measures. - Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams. - Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders. - Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes. - Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information. - Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention. USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next. Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation. What will I be doing? Strategy and ownership Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support Bring clear proposals and recommendations to leadership, and act on them with autonomy Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries. Process design and improvement Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows Own day-to-day operational process fixes and keep existing processes effective Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region Design and implement process control metrics, and monitor process performance and KPIs Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support Ensure compliance with internal policies and external regulations Continuous Improvement Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc. Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions Stakeholders and delivery Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer Partner and collaborate with cross-functional teams to build and maintain processes and related training Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation What skills do I need? Experience: 4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management Strong technical capability: You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus. AI and automation: Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage. Improvement frameworks: Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.) Data and strategy: You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans Ownership: A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions Influence: Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience. Collaboration: Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Austria OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Hungary OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovakia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Serbia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.