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Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Technical Product Manager with a strong system analysis background to join Tabby’s Financial Platform domain. Every product Tabby launches passes through this domain. We define the financial logic behind each product: how it charges, settles, accounts, and reports. We make sure every launch meets regulatory and financial audit requirements, and we turn one-off needs into reusable platform solutions that the rest of the company builds on. This is a cross-functional role spanning product, system design, financial operations, and platform architecture. It suits you if you want to shape how the financial side of every product is designed, and to see those designs through to robust, best-in-class implementation. What you’ll do: Turn business, product, finance, and regulatory needs into clear system requirements and implementation-ready specifications Define how money and financial data flow end to end across products, partners, and internal systems, from transaction to accounting record Contribute to platform architecture and service interaction design across product services and CoreBank components Work with PMs, engineers, Finance, Compliance, and adjacent teams to define scope, dependencies, and delivery phases Identify the services, integrations, and teams affected by each change Shape and prioritize the team backlog with the product lead Support engineering and QA through implementation, covering edge cases, expected behavior, and incident analysis Keep technical and functional documentation current and usable for engineers and business stakeholders alike What you’ll bring: 3+ years as a Technical PM, System Analyst, or Business Analyst Upper-Intermediate English or higher Ability to break down large business processes into clear technical flows Experience with distributed, service-based architectures Solid API and integration design knowledge (REST, SOAP, gRPC) Strong documentation skills: functional specs, sequence diagrams, state models, API contracts, data models Knowledge of UML, BPMN, or similar notations Strong plus: Fintech, payments, banking, wallets, cards, lending, or ledger/accounting experience Hands-on work with financial transactions, reconciliation, or money movement systems Exposure to regulated environments, such as central bank requirements or e-invoicing ERP integration experience (NetSuite or similar) Product mindset and appetite for broader ownership over time What success looks like: Ambiguous financial, product, or regulatory requirements become clear, scalable platform designs Teams ship changes safely in critical money movement systems Reusable platform capabilities improve consistency across products You grow from owning requirements into shaping the direction of the platform What we offer: Full-time B2B contract Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation, and legal setup (if needed).

Location: Dubai, UAE Workplace: onsite Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We are looking for a Senior Lead, Information Security to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response. Key Responsibilities Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives. Design and implement security controls across GCP and AWS , including IAM, CSPM and cloud-native security. Drive and contribute to Secure SDLC / DevSecOps , including SAST, DAST, SCA and container security. Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements. Design and improve threat detection, SIEM use cases and security monitoring. Lead and participate in complex security incident investigations and response. Drive endpoint, infrastructure, network and firewall security initiatives. Automate security processes and develop security tooling where needed. Establish technical standards, security best practices and operating procedures. Support and mentor a team of security engineers and analysts. Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby. Skills, Knowledge and Expertise Strong experience leading Information Security / Cyber Security functions in a senior technical or management role. 5+ years of experience in Information Security or Cybersecurity, with at least 2 years in a technical leadership or senior individual contributor role. Deep expertise across Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security . Experience leading security programmes and managing cross-functional initiatives. Strong knowledge of GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management . Strong understanding of penetration testing, red/purple teaming, threat hunting and incident response . Experience with SAST, DAST, SCA and container security within CI/CD environments. Strong understanding of security architecture, threat modelling and enterprise security controls. Experience working within a regulated FinTech or banking environment . Knowledge of CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2 . Proven stakeholder management and strategic decision-making skills. CISSP/CISM and OSCP or equivalent certifications are preferred/required depending on the final hiring criteria.

Location: Riyadh, KSA Workplace: onsite Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. As Information Security Engineer , you’ll play a key part in monitoring and defending our infrastructure, applications, and cloud environments from cyber threats. You’ll lead incident response efforts, develop and tune detection rules, investigate security events, and collaborate with cross-functional teams to strengthen our security posture. Key Responsibilities Security Monitoring & Detection Monitor and analyze logs and alerts from a wide range of sources including firewalls, intrusion detection/prevention systems (IDS/IPS), endpoints, servers, and cloud platforms. Perform correlation of events from multiple sources to identify advanced threats and unusual patterns of behavior. Fine-tune alert thresholds and detection logic to reduce false positives and improve signal-to-noise ratio. Maintain dashboards and reporting to provide real-time visibility into security posture. Incident Response & Investigation Serve as a frontline responder for security incidents, managing incidents through their lifecycle – detection, containment, eradication, recovery, and lessons learned. Coordinate with internal stakeholders and external vendors during high-severity incidents or data breaches. Perform root cause analysis and forensic investigations using endpoint and network-based artifacts. Maintain detailed incident documentation and contribute to post-mortem analysis and reports. Threat Intelligence & Detection Rule Development Research emerging threats and trends. Contribute to the creation and tuning of detection rules, threat-hunting queries, and use cases across multiple platforms including cloud environments. Maintaining CTI Platform along with the integration of the CTI feeds with the security controls to have active CTI driven detections. Collaboration and Communication Communicate effectively with cross-functional teams including IT, DevOps, Risk, and Compliance during incidents and investigations. Provide concise and clear updates during incident handling to stakeholders and management. Mentor junior analysts and assist in training efforts within the SOC team. Skills, Knowledge and Expertise 3–4 years of experience in a SOC or cybersecurity operations role, ideally in a fast-paced fintech or enterprise environment. Strong knowledge of security best practices, including incident handling, alert triage, log analysis, and threat modeling. Understanding of online technologies, REST APIs, microservices, and modern application architectures. Experience working in a culturally diverse and collaborative environment. Familiarity with DLP, AV, and anti-malware systems from an operational monitoring perspective. Experience with phishing detection, user behavior analytics, and security awareness campaigns. Security certifications such as Security+, CySA+, eCIR, eCTHPv2, GCIA, or GMON (preferred but not required). Strong communication skills, especially for coordinating incident response and writing clear incident reports. Experience with SIEM platforms , SOAR tools , EDR/XDR , and Threat Intelligence platforms . Familiarity with cloud environments and cloud-native logging and monitoring tools. Scripting experience (e.g., Python ) to automate tasks and improve SOC efficiency.

Location: Riyadh, KSA Workplace: onsite About Tabby: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the role: The People Experience Partner owns the end-to-end employee experience for Tabby's KSA entity, acting as a hands-on people partner to the business. The role brings together the onboarding and offboarding experience and performance-management enablement, alongside Saudization planning and a strong grounding in Saudi government relations. Working in a fast-paced, high-growth environment, it ensures employees connect with the business from day one and that people processes run smoothly and to standard. Key Responsibilities Coordinate performance and calibration sessions with managers. Ensure Performance Management (PMS) Cycle runs to process — driving timely completion of self-reviews, manager ratings, and cycle milestones. Own PIP cases end to end, from setup through monthly progress check-ins to closure Own Saudization planning in partnership with the Talent Acquisition team — aligning hiring with Saudization targets and conducting quarterly reviews with TA. Drive adoption and continuous improvement of digital onboarding & offboarding workflow and optimization. Own the onboarding experience deliver onboarding sessions and guide new joiners through the journey so they connect with the business from day one Facilitate Exit & Onboarding and turn the insights into clear action plans and outcomes that improve retention and employee experience. Lead the annual local engagement and recreation calendar in partnership with stakeholders. Skills, Knowledge & Expertise Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Business Partner or HR Generalist, with an earlier grounding in HR Operations. Experience in fast-paced, high-growth companies and/or startups (able to "plug and play"). Industry-flexible; financial services / fintech exposure is a plus. Solid knowledge of Saudi labour law and contract types, and of managing expatriate and Saudi national employees. Hands-on experience with government relations (GR) and related government portals and processes. Experience with Saudization (planning and partnering with Talent Acquisition. Familiarity with performance-management cycles Awareness of relocation and mobility cases. Strong stakeholder management and business-partnering skills. Excellent communication and presentation skills; outgoing and personable. Ability to thrive in a fast-paced, high-growth environment. Arabic: Native / Fluent — spoken and written English: Professional proficiency — spoken and written

Location: Riyadh, KSA Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re a financial company, please note that some of our products charge interest. We’re not your average call centre. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, let's go. Key Responsibilities Support our customers through phone, chat, and email in both English and Arabi Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly Skills, Qualifications & Requirements What We’re Looking For You speak and write clearly in both Arabic and English (B1+ level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and have a good & positive attitude even on the tough days. Why Join Tabby? Base salary: 6,635 SAR gross Language allowance: up to 500 SAR gross based on English & Arabic level Performance bonus: up to 10% of your base salary Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support

Location: Cairo, Egypt Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re also a financial company, please note that some of our products charge interest. We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further. What You’ll Do Support our customers through phone, chat, and email in both English and Arabic Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly What We Offer What We’re Looking For You speak and write clearly in both Arabic and English (B2 level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days. Is This Role Right for You? Base salary: 18,000 EGP gross (around 13,320 EGP net) Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level Performance bonus: up to 70% of your base salary Transportation Allowance: 230 EGP per day Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net). Excluding: Transport allowance. Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support Work location: The Greek Campus, Downtown Cairo

Location: Dominican Republic 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Mexico 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Philippines 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Colombia 🩺 Remote Nurse (Part-Time to Full-Time) Position: Remote Nurse Employment Type: Part-Time to Full-Time (flexible transition) Compensation: $7 USD per hour Location: Remote (work from home) 🌟 About the Role We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms. 📋 Responsibilities •     Provide remote patient support via phone, video calls, and secure messaging platforms. •     Conduct initial health assessments and follow-up check-ins. •     Educate patients on treatment plans, medications, and preventive care. •     Document patient interactions accurately in electronic health records (EHR). •     Collaborate with physicians and other healthcare providers to ensure seamless care. •     Monitor patient progress and escalate urgent cases when necessary. •     Maintain confidentiality and comply with HIPAA and other healthcare regulations. ✅ Qualifications •     Licensed Registered Nurse (RN) or equivalent certification (depending on country). •     Strong communication skills and ability to build trust remotely. •     Experience with telehealth platforms and electronic health records preferred. •     Reliable internet connection and quiet workspace. •     Ability to work flexible hours (part-time with potential to transition to full-time). •     Compassionate, patient-centered approach to care. 💼 Benefits •     Flexible schedule with growth from part-time to full-time. •     Remote work convenience. •     Opportunity to be part of a supportive, patient-focused team. •     Professional development in telehealth and digital care.

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Chisinau, Moldova We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation. The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys. The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework. Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment. Basic Requirements • Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services. • Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance. • Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation. • Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data. • Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation. • Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork. • Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation. Key Responsibilities Mobile QA Testing Responsibilities • Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle. • Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications. • Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing. • Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths. • Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios. • Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions. • Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks. • Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs. • Prepare and manage test data and test environments, including mocks or stubs where appropriate. • Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information. • Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases. • Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders. Quality, Security & Release Responsibilities • Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done. • Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls. • Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality. • Support release validation for development, test, staging, and production environments, including app-store candidate builds when required. • Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities. • Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations. Required Skills & Qualifications • 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications. • Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing. • Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing. • Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework. • Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin. • Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms. • Experience with Git-based version control and familiarity with CI/CD workflows. • Experience using Jira or a comparable work-management and defect-tracking system. • Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail. • Good communication skills and the ability to collaborate across technical and non-technical teams. Preferred Qualifications • Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator. • Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI. • Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services. • Exposure to performance, accessibility, security, or resilience testing for mobile applications. • Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions. • Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations. • Familiarity with ISTQB practices or relevant testing certifications is considered an advantage. Additional Information • Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement. • Location: Office-based or hybrid, depending on project and team needs. • Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations. Summary This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it. You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows. You'll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation. WHAT YOU’LL DO OWN CUSTOMER DELIVERY - Discovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution. - Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live. - Hands-on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi-currency structures, roles and permissions. - Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don't reach, and clear security reviews. - Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling. Help the customer's team understand what to hand to an agent and what to keep. - Training and enablement — Build and deliver the enablement program: admin certification, end-user training, train-the-trainer sessions, office hours, and the documentation and in-product guidance that make it durable. Enablement is a deliverable, not a slide at the end. - Quality assurance and hypercare — Own QA: build test scenarios, coordinate User Acceptance Testing, resolve defects, and run post-go-live hypercare until the customer is stable. - Adoption support — Consult on organizational change management alongside the CSM, and drive the functional adoption work that makes value stick after the project closes. IMPROVE HOW WE DELIVER - Document implementation approaches, customer needs, and lessons learned so the team can reuse what works - Help the Senior Manager, Professional Services refine playbooks, templates, tooling, and workflows based on delivery experience - Use customer feedback and delivery data to spot patterns, improve execution, and share practical recommendations - Contribute to enablement materials and share product and implementation knowledge with teammates PARTNER CROSS-FUNCTIONALLY - Maintain expert knowledge of the entire Ramp product suite, roadmap, APIs, and the third-party ecosystem it integrates with - Build the reusable assets that make the practice faster: configuration accelerators, templates, internal tooling, scripts, and best-practice guides — including AI-built tooling of your own - Partner with Sales, Customer Success, Account Management and Support to make the handoff from presales to implementation to steady state seamless - Bring patterns back to Product and Engineering: what customers keep asking for, what keeps breaking, what the product should do natively instead of being configured around WHAT YOU’LL NEED - Minimum of 1+ year at Ramp and a self proclaimed product expert, ability to not only consult on workflows but execute the build in product. - 3+ years in a customer-facing professional services, implementation, or solutions consulting role — with a track record delivering SaaS implementations at mid-market and enterprise scale - Hands-on builder — You configure, troubleshoot, and ship yourself. - Finance systems and process knowledge — Real working understanding of finance operations: the close, AP and expense workflows, approval and policy design, GL and chart-of-accounts structure, and how an ERP actually gets used. Hands-on with NetSuite, SAP, Oracle, Sage, Workday, QuickBooks, or Xero. - AI fluency as a daily habit — You already use AI to accelerate delivery: to build configurations, generate documentation and training material, analyze customer data, and automate the repetitive parts of the job. Experience with AI workflow configuration — agent customization, prompt engineering, tuning — is a strong plus. - Enablement and training ability — You can teach. You've built training programs, run rooms of skeptical users, and produced documentation people actually use. - Multi-project discipline — You can prioritize across several concurrent engagements and hit committed dates on all of them. - Excellent communication — You translate complex technical concepts into clear, actionable business solutions, and you write well enough that your deliverables go to a CFO without an edit pass. NICE-TO-HAVES - Prior experience implementing spend management, procure-to-pay, expense, or corporate card platforms - Accounting or finance background (CPA, FP&A, controllership, or accounting operations) - Experience building agentic or AI-powered workflows for customers at scale - Familiarity with project management essentials and tooling (scope, schedule, budget; Smartsheet, Asana, Linear, Monday) - Big 4 or systems integrator consulting background - Experience in high-growth environments where the methodology was still being written - Willingness to travel up to 25% for critical project milestones BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (Canada) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in! We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you. This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard! WHAT YOU'LL DO - Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions. - Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective. - Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience - Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams. WHAT WE'RE LOOKING FOR - 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management. - Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments. - Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions. - Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders. - A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved. - A deep curiosity that drives you to reason from first principles and dig until you find the root cause. - A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow. WHY JOIN CLIPBOARD? - We are remote-first, giving you the flexibility to work with us from many places. - Fast-paced startup environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our customers on both sides of the marketplace. THE INTERVIEW PROCESS At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works: 1. Application Review 2. Case Study 3. Case Study Interview 4. Hiring Manager Interview (s) 5. Offer! Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: U.S. (Remote) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in! We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you. This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard! WHAT YOU'LL DO - Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions. - Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective. - Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience - Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams. WHAT WE'RE LOOKING FOR - 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management. - Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments. - Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions. - Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders. - A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved. - A deep curiosity that drives you to reason from first principles and dig until you find the root cause. - A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow. WHY JOIN CLIPBOARD? - We are remote-first, giving you the flexibility to work with us from many places. - Fast-paced startup environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our customers on both sides of the marketplace. THE INTERVIEW PROCESS At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works: 1. Application Review 2. Case Study 3. Case Study Interview 4. Hiring Manager Interview (s) 5. Culture Interview 6. Offer! Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote, Global Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: - Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. - Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. - Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues). - Identify where internal tooling might be developed or obtained to improve support efficiency. - Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: - Experienced in customer support, with 3+ years of experience providing developer support to technical customers. - Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. - Excellent communication skills and fluency in English. - Skilled in using Linux/Unix operating systems and the command line. - Experienced working with GitHub Issues and Discussions. - Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. - Having a degree in Computer Science is a plus too. TIMEZONES & LOGISTICS - It’s a full-time position permanently, with four 10-hour shifts covering weekends during APAC Hours: 00:00-10:00 UTC - We are primarily looking for someone in Southeast Asia or India time zones for this shift. - This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Chișinău, Chișinău Municipality, Moldova About Alvys Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry. Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs. About the Role As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment. What you’ll do Partner and customer communication - Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live - Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope - Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls - Coordinate go-live timing, cutover, and sign-off with all parties Mapping - Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model - Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation - Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems - Apply and contribute to our mapping templates and standards Connectivity - Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments - Configure customer integration profiles in the platform Testing and go-live - Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing - Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified - Validate integrations against the customer's real day-to-day workflow, not just the test cases - Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation Project management and documentation - Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current - Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own - Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices What you need - 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred) - Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider - Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus - Hands-on experience with data mapping between different systems and formats - Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses) - Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data - Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship - Proven ability to manage multiple projects at once and prioritize independently - Basic SQL is a plus