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Location: Mexico About Improvado Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission. Your Impact As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. You’ll use AI as a core part of how you investigate, learn, communicate, and improve your work—while applying your own judgment and taking responsibility for the results. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution. What You´ll Do Work AI-First: Use AI throughout your workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions. Verify outputs, protect sensitive information, and take ownership of the final result. Solve Complex Data Challenges: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations. Engage & Empower Customers: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments. Drive Product Excellence: Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions. Become a Platform Expert: Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions. Build Knowledge: Document recurring cases to streamline future troubleshooting. What You Bring AI-First Mindset and Skills (Most Important): You proactively use AI to solve problems, learn unfamiliar concepts, and improve the quality and speed of your work. You know how to give AI clear context, ask effective questions, iterate, and critically verify its output rather than accepting it at face value. You’re curious, adaptable, and accountable for your decisions, and you handle sensitive information responsibly. Technical Proficiency: SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus. Customer-First Mindset: Passion for translating technical details into clear, empathetic solutions. Collaborative Spirit: Thrive in cross-functional teams and fast-paced environments. Fluent English: Communicate complex ideas clearly to global clients. How hiring process looks like Homework assignment (very light, less than 30 minutes) HR interview with two live SQL tasks Final interview with the hiring manager Why Improvado Work Flexibly: Remote-first culture with asynchronous collaboration and results-driven hours. Shape the Future: Work directly with enterprise clients and influence a product used by industry leaders. Generous Time Off: 20 working days PTO + US holidays Vibrant Culture Ready to Untangle Data & Empower Marketers? If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We are looking for a Senior Contracts Manager to take ownership of vendor contracting at Supabase. You will be the go-to contracts partner for everything we buy. This is a hands-on, high-autonomy role with real ownership, for an experienced negotiator who takes pride in making procurement faster while managing risk. You will negotiate directly, build the playbooks and workflows that let the business self-serve on low-risk deals, and escalate the right issues to Legal at the right time. We work AI-first in Legal: you will use Claude and Ironclad every day to move faster and with greater accuracy. Your work will shape how procurement and vendor contracting scale as Supabase grows. WHAT YOU WILL DO Own vendor contracting end to end - Review, draft, and negotiate a high volume of vendor agreements, including MSAs, order forms, SOWs, SaaS and cloud subscription terms, DPAs, and NDAs. - Serve as the single point of contact for all vendor contracting matters raised by FinOps, IT, Security, and business owners, from intake through signature, renewals, amendments, disputes, and offboarding. As capacity allows, you will also support the broader Commercial Legal team on other matters. - Apply and further build out our playbook and risk framework independently, and escalate to the Assistant General Counsel, Commercial where a deal falls outside approved positions or raises novel legal risk. - Negotiate data, privacy, and security terms (DPAs, security exhibits, cross-border transfers) within the Security team’s playbook, and bring in the AGC, Commercial or Privacy for anything outside it. - Review AI vendor terms, such as training on our data, output ownership, and model changes. Build and scale vendor contracting operations - Build out and maintain our vendor playbook in Claude, so the whole team works from the same guidance and low-risk deals move without bottlenecks. - Design and improve intake, triage, and approval workflows with FinOps. - Own the vendor and procurement workflow in Ironclad, including intake, templates, approvals, and the repository, working with Legal Ops, who own the platform. Use it to track renewals and notice windows with FinOps and flag spend concentration risks. - Create training and self-serve resources for business partners, and raise the visibility of the contracts function as a business enabler. WHAT WE ARE LOOKING FOR Required - 6 to 8+ years of experience negotiating procurement, vendor, or technology transactions contracting, ideally buy-side at a U.S. SaaS or technology company, with deep knowledge of SaaS, cloud, and software licensing terms. - A track record of negotiating directly with vendors and their counsel, independently and at pace. - Strong working knowledge of privacy, data protection, and security terms in commercial contracts, including DPA negotiation and international data transfers. - Experience designing contracting processes that are consistent, transparent, and easy for the business to follow. - Clear writing and speaking, with the ability to explain legal and commercial risk plainly and the judgment to know when to hold a position, approve a reasonable risk, or escalate. - Comfort using AI tools, Claude in particular, with sound judgment about when to rely on outputs, how to verify them, and how to protect confidential information. Preferred - A degree in a relevant field (for example, law, economics, or political science), though we value experience over the specific degree. - Sell-side experience negotiating customer, partner, or reseller agreements for a SaaS or technology company, which helps you see vendor terms from the other side. - Hands-on experience with Ironclad or a similar CLM tool (Juro, Docusign CLM) or building AI-assisted legal workflows, ideally with some exposure to AI governance. - Experience working across jurisdictions or with distributed, international teams. - Experience at a fast-growing, developer-focused, cloud, security, or open source company. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania. Rohlik is transforming how people buy food — faster, smarter, and with an obsession for quality. Czech Republic is our largest and most complex market, serving over a million customers across Europe. Now we’re looking for a Head of Supply Planning & Replenishment who will take full ownership of product availability, inventory performance, supplier reliability and automation — and lead our supply chain into its next stage of growth. WHY THIS ROLE IS EXCITING - Real impact from day one — You’ll own the supply chain for our biggest market, directly shaping the experience of millions of customers. - No corporate red tape — Fast decisions, no waiting around for HQ approvals. Your good ideas will be implemented almost immediately. - Deliberately hands-on — You won’t just sit back and set strategy in presentations; you will build the reporting, analyze the KPIs, and actively improve how the department works. - AI-first tech stack — You’ll have access to top-notch tools and the freedom to use technology pragmatically to automate manual work. - Lead from the front — You’ll lead a tight-knit team of max 10 people. This is a role for someone who wants to make things move fast and be in the trenches with their team. - You’ll work closely with C-level leadership, Tech, Category and Operations. WHAT YOU’LL DO As Head of Supply Planning & Replenishment, you own the performance across all fulfillment centers and categories. We expect you to be highly independent, tech-capable, and continuously looking to improve your own knowledge. You will: - Run the day-to-day operations: You will lead the morning calls, dive deep into the daily metrics, and own KPIs such as availability, stock health, shrink, and OTIF. - Lead and build the team: Manage a small team of 8 people. You will guide and mentor them, but you are also close enough to the work to do it yourself when that is the fastest way to get things done. - Analyze and report: You won't wait for others to hand you insights. You will build your own reporting, analyze the KPIs, and use raw data to make smarter, faster decisions. - Drive efficiency and automation: Work actively with AI and modern tools to remove inefficiencies, automate ordering exceptions, and optimize how the function operates. You aren't just managing the process; you are rebuilding it to be better. - Continuously learn: You don't need to know everything on day one, but you must work tirelessly to acquire new knowledge, understand the tech, and improve the company. We move fast, and you will need to adapt and grow just as quickly WHAT YOU BRING We are not looking for decades of extensive senior leadership experience. We are looking for a sharp, driven professional who wants to build, optimize, and learn at lightning speed. You will balance strategy with hands-on execution. - 3+ years of experience in supply chain, retail, logistics, or operations. You have the foundational knowledge of ordering, inventory management, and KPIs—and the relentless drive to learn the rest. Understanding of fresh/chilled/dry supply chains is an advantage. - A hands-on, builder mindset. You are as comfortable leading a team as you are diving into raw data to fix a broken process. - Tech-capable and AI-curious. You are highly proficient with data and eager to use AI and modern tools to automate manual work. You want to use technology to actually solve problems, not just talk about them. - Ownership and drive. You set baselines, take responsibility, hit deadlines, and proactively look for ways to improve yourself and your department. You believe "better done than perfect" beats waiting for the perfect slide deck. - Languages: Fluent Czech/Slovak and advanced English (min B2, C1 preferred). WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

🔹 Развивать Core-сервисы: аккаунты, балансы, фоновые процессы и маркетинговые задачи. 🔹 Вести задачи end-to-end: общаться с заказчиком, писать спецификацию, реализовывать и отвечать за результат в проде.

🕹 Список обязанностей: Формировать продуктовую стратегию, roadmap и приоритеты развития направления. Проводить Product Discovery: исследовать потребности пользователей, проверять гипотезы и определять сценарии для запуска.

Location: Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client An international transportation technology company focused on building scalable digital solutions for modern rail operations. The organization develops internal platforms and automation tools that improve operational efficiency, support business growth, and streamline complex processes in a fast-paced environment. Tech Stack Kotlin, Native Android Development, Jetpack Compose, Coroutines, MVVM, Clean Architecture, Kotlin Multiplatform (KMP), GraphQL, REST APIs, Firebase Remote Config, Crashlytics, Dagger/Hilt, Espresso, Robolectric, JUnit, GitLab CI/CD, Fastlane What You’ll Do Design, develop, and maintain high-quality native Android applications Contribute to the architectural foundations of a major transformation of client-facing mobile applications Design and implement scalable, maintainable, and testable mobile solutions Drive technical improvements and contribute to architecture decisions Collaborate closely with iOS, Backend, and cross-functional teams Explore and contribute to Kotlin Multiplatform initiatives Optimize application performance, scalability, and user experience Ensure high engineering quality through testing and code reviews Mentor and support other engineers within the team Contribute to technical documentation and development best practices What You Bring Strong senior-level expertise in native Android development and Kotlin Experience with modern Android development, including Jetpack Compose and Coroutines Strong understanding of clean, scalable, and testable mobile architecture principles Experience contributing to mobile architecture design and improvements; previous involvement in architectural decisions or initiatives is a strong plus Experience with unit, integration, and UI testing Openness and willingness to work with Kotlin Multiplatform (KMP) Interest in backend technologies and understanding how mobile applications interact with backend service Strong communication and collaboration skills Experience working in Agile environments Nice to have Hands-on experience with Kotlin Multiplatform (KMP) Previous involvement in mobile architecture design or transformation projects Experience with GraphQL or REST API integrations Knowledge of Firebase tools and mobile analytics Understanding of UI/UX principles and mobile accessibility English Level Upper-intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Ищем Lead Product Manager для запуска нового направления Marketplace & Services в международном AI-first FinTech-стартапе. – Формировать продуктовую стратегию и roadmap нового направления.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Switzerland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece; Sweden Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Job Description 🎯 You will be a trusted legal partner to our Product and R&D leadership and teams, as our privacy and product counsel. As such you will specifically be supporting our Product and R&D teams, developing further our readiness for AI regulation and advising on wider digital regulatory requirements, to allow n8n to keep building and be early. You will also help shape a modern, AI-first legal strategy as part of a growing Legal team, and bring your product insight to the technology and commercial deals where it makes the difference. You will report to the General Counsel. What success looks like after 6 months: you are the go-to legal partner in Product and R&D roadmap, you design and launch reviews, our AI regulation readiness plan is in place with clear owners, and templates and playbooks are updated so the wider Legal team can run standard deals without R&D and Product related escalation. Responsibilities: Partner with Product and R&D (c. 80% of the role) - Partner with the existing Legal team to build out our current approach to AI regulation: EU AI Act readiness and risk classification, AI risk assessments, model and provider due diligence, AI use policies, and customer-facing AI transparency commitments. - Partner with others in the Legal team on our response to the wider digital regulatory landscape for software (for example the EU Data Act, and other digital regulation), from horizon scanning through to product readiness and compliance roadmaps. - Be the embedded Product and Engineering partner, joining roadmap, design and launch reviews, advising on platform and product terms from the design stage, and turning legal requirements into clear product requirements engineers can build against. - Advise on open-source, fair-code and open-core licensing, and on IP questions around AI-generated outputs, machine learning models and training data. - Partner with others in the Legal team on privacy questions that arise in product design. - Support Product and Engineering with customer, community and regulator questions about how our products meet legal requirements. Support complex technology and commercial deals (c. 20% of the role) - Review, draft and negotiate technology-heavy agreements (SaaS and self-hosted), partnership and integration, and AI model and cloud provider contracts. - Partner with sales, partnerships and revenue teams on complex enterprise deals with AI or product requirements. - Deliver creative, risk-based solutions that protect the business, and feed deal learnings back into product decisions. Scale legal as a business enabler - Solve legal questions in real time with a builder mindset. - Improve and maintain scalable legal templates, playbooks and training materials together with the Legal team, so that standard deals and product questions do not need legal involvement, so the wider Legal team can run standard deals without escalation. - Collaborate with our Automation and Legal Operations to improve our self-serve legal processes and tooling. REQUIREMENTS Must-haves - ⚖️ Qualified lawyer (Europe-based): You are a qualified legal professional with 5+ years' post-qualification experience (PQE), with at least 3 of those years within an in-house SaaS or technology environment with a start up or scale up company. - 💬 Fluent English: You can clearly communicate legal nuance in plain terms to global stakeholders. - 🤖 Product, AI and digital regulation expert: You have substantial, hands-on experience of acting as a trusted business partner to and advising technology teams on regulatory matters such as the EU AI Act and related digital regulation and a clear track record of getting up to speed on new regulation quickly. - 🔓 Open-source and licensing: You have working knowledge of open-source, fair-code or open-core licensing and how it applies to software products. - 🌍 Cross-functional collaborator: You have experience supporting engineers, product managers and sales teams, and can demonstrate how you balance legal risk with product and revenue goals. - 🛠️ Builder mindset: You are comfortable with ambiguity, enjoy solving problems with and without a playbook, and look for ways to improve how legal works. - 🏃 Fast-scaling environment experience: You have worked where priorities shift quickly and your impact is immediate. - 📄 Commercial and technology contracts: You have solid working experience with SaaS and self-hosted software license agreements. Nice-to-haves - 🧠 Curiosity for tech and automation: You are excited to experiment with legal tech, AI tools and scalable internal systems. - 🎓 AI or technology law credentials: for example AIGP, or equivalent practical experience. - 💬 Other Languages: You can communicate in German with customers and stakeholders. Why join us? At n8n, your work won't disappear into a shared drive. It will shape how a category-defining company builds products and does deals. You will be embedded with Product and R&D, with commercial work where your product expertise matters most. You will join a senior Legal team, helping embed AI-first thinking into everything we do, in a fast-growing, remote-first team that values ownership, pragmatism and speed. Sound like a challenge you are excited to take on? Apply now, and help us build the future of automation. If you meet most but not all of the requirements, we still encourage you to apply. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

-Определять и реализовывать технологическую стратегию направления совместно с Product Lead и бизнесом.

Location: São Paulo, Brazil Exadel is seeking a Mid-Level SQL Server Database Administrator with strong cloud and AWS experience to support the evolution and modernization of a robust, large-scale data platform within a highly critical banking environment. The role will focus primarily on SQL Server and cloud environments, with responsibility for database support, optimization, automation, migration, and infrastructure-modernization initiatives. The ideal candidate has experience supporting mission-critical systems that require high availability, performance, security, data integrity, and resilience. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Administer, support, and optimize critical database environments, with a primary focus on SQL Server Maintain database availability, performance, security, integrity, and resilience Monitor database health, performance, capacity, and resource utilization Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures Conduct capacity planning and recommend improvements based on projected growth and business demand Troubleshoot and resolve complex database, application, and infrastructure issues Implement and manage backup, restore, replication, contingency, and recovery strategies Support Disaster Recovery planning, testing, and execution Participate in database migration and modernization projects, particularly within AWS environments Support the evolution of database architectures, administration standards, and technical best practices Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams Support development teams with SQL query optimization and physical data modeling Identify opportunities to automate recurring database-administration activities Improve operational efficiency through automation, monitoring, and standardized procedures Maintain technical documentation, operational procedures, and recovery runbooks Participate in incident response and problem-management activities for critical environments What You Bring Mid-level experience in database administration Strong hands-on expertise with Microsoft SQL Server Experience supporting critical, large-scale, or mission-critical database environments Experience working within banking or financial-services environments Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery Experience working with cloud and hybrid environments, preferably AWS Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes Strong SQL troubleshooting and performance-tuning skills Experience optimizing queries, indexes, execution plans, and database structures Understanding of capacity planning, monitoring, and database-health management Knowledge of infrastructure, operating systems, storage, and networking Experience supporting database migrations or modernization initiatives Ability to diagnose and resolve complex technical issues Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field Analytical, proactive, collaborative, and solution-oriented mindset Nice to have Experience with Oracle, PostgreSQL, or MySQL Knowledge of NoSQL databases Experience with Python, PowerShell, or other automation and scripting technologies Microsoft, AWS, or comparable technical certifications Experience working with Infrastructure as Code or automated cloud-provisioning tools Familiarity with Agile methodologies English level Advanced English proficiency Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: United States We are looking for a Middle/Senior MarTech Engineer (Adobe) with strong hands-on experience across the Adobe Experience Cloud ecosystem, particularly Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Data Collection. In this role, you will be responsible for supporting, implementing, and maintaining Adobe MarTech solutions, ensuring reliable data collection, accurate measurement, and unified customer journey analytics across multiple channels and datasets. The ideal candidate combines practical implementation experience with a strong understanding of digital analytics, customer journey measurement, identity stitching, experimentation, and marketing technology integrations. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a U.S.-based higher education institution focused on providing accessible and flexible education opportunities to students and working professionals. The organization leverages digital technologies, marketing platforms, and data-driven insights to enhance customer experiences, optimize engagement, and improve the effectiveness of its digital journeys. What You’ll Do Customer Journey Analytics (CJA): Build, configure, and maintain Connections and Data Views . Create and manage metrics, dimensions, and calculated metrics. Enable identity stitching across multiple datasets to support unified customer journey analysis. Integrate data from Adobe Journey Optimizer, Adobe Target, offline sources, and other platforms to enable comprehensive reporting. Adobe Target: Implement and support tracking for A/B Testing, Auto-Target, and Auto-Personalization activities. Validate experiment data in Adobe Analytics and Customer Journey Analytics. Ensure accurate and reliable measurement of personalization and experimentation initiatives. Adobe Journey Optimizer (AJO): Support the implementation of customer journeys and experiences. Integrate AJO engagement data into Customer Journey Analytics. Enable end-to-end journey reporting through data integration and identity stitching. Adobe Launch / Data Collection: Manage and maintain Adobe Data Streams and Data Prep rules . Implement and maintain Adobe Experience Platform Web SDK tracking, including custom components. Deploy and govern media pixels, third-party tags, and external integrations. Support Adobe Target and Adobe Journey Optimizer implementations through reliable data collection and configuration. Collaborate with marketing, analytics, and technical stakeholders to ensure consistent data implementation and measurement across the Adobe Experience Cloud ecosystem. Troubleshoot tracking issues, investigate data discrepancies, and continuously improve implementation quality and reliability. Ensure proper documentation and governance of configurations, tracking specifications, integrations, and data flows. What You Bring Hands-on experience with the Adobe Experience Cloud ecosystem , particularly Adobe Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), and Adobe Data Collection. Practical experience building and managing CJA Connections and Data Views , including metrics, dimensions, and calculated metrics. Strong understanding of identity stitching, identity namespaces, and cross-dataset data integration . Experience implementing and maintaining Adobe Experience Platform Web SDK and Adobe Data Collection (formerly Adobe Launch). Knowledge of Adobe Data Streams and Data Prep , including configuration and troubleshooting. Experience supporting experimentation and personalization initiatives using Adobe Target , including A/B Testing, Auto-Target, and Auto-Personalization. Experience integrating customer engagement and journey data from AJO into CJA for unified reporting. Strong understanding of digital analytics, event tracking, data collection, and customer journey measurement. Ability to troubleshoot technical issues, validate data accuracy, and work independently across multiple MarTech solutions. Strong communication and collaboration skills, with the ability to work with both technical and business stakeholders. Availability to provide full-time coverage (40 hours per week) , preferably aligned with Mountain Time (MT). Nice to have Experience working with Adobe Experience Platform (AEP) and its broader ecosystem. Familiarity with Adobe Analytics and its integration with Customer Journey Analytics. Experience with APIs, JavaScript, JSON, and web technologies used in tracking implementations. Knowledge of data layer architecture, event schemas, and digital tagging strategies. Experience integrating online and offline customer data sources. Familiarity with marketing technology governance, implementation documentation, and data quality practices. Previous experience supporting large-scale digital analytics or personalization implementations in complex enterprise environments. English level Advanced Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is $55–65/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs. Location Eligibility: This role is open to candidates residing in the United States. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us. Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice. Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: São Paulo, Brazil Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment. This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities. The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. Work Type: Hybrid, with on-site attendance twice per week Working Hours: 10:00 p.m.–10:00 a.m. Schedule: 12x36 rotation What You’ll Do Plan, develop, and execute technical support activities for users and database infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents Provide users with technical guidance, clarification, and status updates Troubleshoot database issues and escalate critical incidents when necessary Support database implementations, migrations, upgrades, and technology-transfer activities Perform preventive and corrective maintenance to ensure database stability and availability Monitor the performance, capacity, health, and availability of database management systems Identify potential performance, storage, security, and availability issues before they affect operations Administer and configure SQL Server and Oracle environments following established standards Support backup, restoration, storage, recovery, and contingency procedures Apply database security requirements and access-control best practices Meet established SLAs for response times, escalations, incident resolution, and downtime notifications Support production, testing, and development environments Update and maintain technical documentation, procedures, and operational records Collaborate with infrastructure, development, security, and support teams Participate in knowledge-sharing and continuous-improvement activities What You Bring Previous experience or practical knowledge of database administration Experience supporting production, testing, and development environments Working knowledge of both SQL Server and Oracle Understanding of database administration, configuration, maintenance, and monitoring Knowledge of backup and storage solutions Understanding of backup, restoration, recovery, and contingency strategies Familiarity with database security requirements, access controls, and administration best practices Understanding of database performance and capacity monitoring Ability to troubleshoot technical issues and determine the appropriate priority and escalation path Strong organizational and critical-thinking skills Proactive approach and strong sense of urgency Good communication, engagement, and collaboration skills Ability to work independently and as part of a technical support team Availability to work the overnight 12x36 rotation Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Exposure to cloud environments, preferably AWS Knowledge of Shell, PowerShell, Unix, or other scripting technologies SQL Server or Oracle certifications Experience working in banking, capital markets, or another highly regulated environment Familiarity with IT service-management processes and SLA-based support English or Spanish language skills Knowledge or experience using AI tools to support technical or operational activities English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: São Paulo, Brazil Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment. This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities. The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. Work Type: Hybrid, with on-site attendance twice per week Working Hours: 10:00 p.m.–10:00 a.m. Schedule: 12x36 rotation What You’ll Do Plan, develop, and execute technical support activities for users and database infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents Provide users with technical guidance, clarification, and status updates Troubleshoot database issues and escalate critical incidents when necessary Support database implementations, migrations, upgrades, and technology-transfer activities Perform preventive and corrective maintenance to ensure database stability and availability Monitor the performance, capacity, health, and availability of database management systems Identify potential performance, storage, security, and availability issues before they affect operations Administer and configure SQL Server and Oracle environments following established standards Support backup, restoration, storage, recovery, and contingency procedures Apply database security requirements and access-control best practices Meet established SLAs for response times, escalations, incident resolution, and downtime notifications Support production, testing, and development environments Update and maintain technical documentation, procedures, and operational records Collaborate with infrastructure, development, security, and support teams Participate in knowledge-sharing and continuous-improvement activities What You Bring Previous experience or practical knowledge of database administration Experience supporting production, testing, and development environments Working knowledge of both SQL Server and Oracle Understanding of database administration, configuration, maintenance, and monitoring Knowledge of backup and storage solutions Understanding of backup, restoration, recovery, and contingency strategies Familiarity with database security requirements, access controls, and administration best practices Understanding of database performance and capacity monitoring Ability to troubleshoot technical issues and determine the appropriate priority and escalation path Strong organizational and critical-thinking skills Proactive approach and strong sense of urgency Good communication, engagement, and collaboration skills Ability to work independently and as part of a technical support team Availability to work the overnight 12x36 rotation Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Exposure to cloud environments, preferably AWS Knowledge of Shell, PowerShell, Unix, or other scripting technologies SQL Server or Oracle certifications Experience working in banking, capital markets, or another highly regulated environment Familiarity with IT service-management processes and SLA-based support English or Spanish language skills Knowledge or experience using AI tools to support technical or operational activities English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Anywhere; Europe, Middle East, Africa (EMEA); North America, South America (AMER); EMEA; United States Workplace: Remote ABOUT US Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers https://careers.circle.so/ page for more about working at Circle. ABOUT THE ROLE Circle’s Growth team owns three pillars: Billing (SaaS billing, experimentation, PLG and sales-led funnel infrastructure), Analytics (data visualization and architecture, ClickHouse, and LLM-powered analytics Q&A), and Member Growth (onboarding, activation, and removing the friction that keeps a business from growing). We’re looking for a Lead Engineer to own Analytics and Member Growth. This is a hands-on role. You’ll write a lot of the code, make the hard technical calls, and lead a small team of tenured engineers. Most of your week goes to building and reviewing. The rest goes to running the team: 1:1s, planning, and helping people grow. You’ll own two things. First, how digital business owners understand what’s happening in their business, including the analytics Circle AI uses to answer their questions. Second, how a new member goes from signing up to actually showing up. Millions of people join and use Circle every month, so small changes here have an outsized impact.   WHAT YOU'LL BE DOING - Leading, growing, and coaching a team of engineers across Analytics and Member Growth, while remaining hands-on — reviewing designs and PRs, and shipping code yourself daily. - Owning the technical strategy and architecture for Circle's analytics stack: rich, interactive data visualizations, ClickHouse data infrastructure, and LLM-powered experiences that enable business owners to ask questions about their data in natural language. - Owning the roadmap for Member Growth: onboarding flows, activation, and reducing the friction that stands between a new member and real engagement in a community. - Partnering with product, design, data, and leadership to turn ambiguous problems into a cohesive, data-informed growth roadmap with measurable outcomes. - Work AI-first. Use agents for planning, coding, review, and triage; stay critical of what they produce and help the team build shared tools that make all of us faster. - Designing and overseeing A/B tests and experimentation to validate changes that improve activation, retention, and community health. - Hiring, mentoring, and developing engineers, and running performance and career-growth processes for your team. WHAT YOU'LL NEED TO BE SUCCESSFUL - Prior experience leading or managing engineering teams. You’ve led engineers on large initiatives. You set direction, reviewed their work, and helped them get better while staying one of the strongest builders on the team. - A product mindset: you understand our customers deeply enough to question and shape requirements, not just implement them. You're comfortable making fast, independent decisions following SaaS/product best practices. - 7+ years of experience shipping production software on complex web applications, including experience with Ruby on Rails, MySQL/PostgreSQL, ReactJS, and TypeScript. - Strong track record in at least one of: data/analytics infrastructure (e.g., ClickHouse, data warehousing, BI), or growth/lifecycle product engineering (onboarding, activation, retention); exposure to both is a strong plus. - Comfortable in highly collaborative environments, working closely with stakeholders across engineering, product, design, and go-to-market teams. - Ability to operate well in ambiguous, fast-moving problem spaces and translate findings into clear priorities for your team. - Strong alignment with our values (find our values on our career page if you haven't read up on them yet). - Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.  BONUS POINTS - Experience shipping LLM-powered product features, such as natural-language data Q&A or AI agents. - Familiarity with billing tools or payments infrastructure (Stripe). - Experience working in a growth-oriented or PLG engineering organization. COMPENSATION & BENEFITS Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year. We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub LEARN MORE - Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790 - Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba - How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51 - Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0 - Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.

Ищем AI-native Marketing Manager, который выстроит систему маркетинга XMethod: от поиска точек роста и производства контента до PR, партнёрств и генерации лидов.