Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Vice President, Partnerships
Level:
Director (we are open to hiring at Senior Director level for more experienced candidates)
Role overview
GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector.
To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis.
The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team.
Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work.
Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth.
Key responsibilities
Own Fundraising's revenue operations: data, systems, and process (primary focus)
Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth.
Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction.
Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions.
Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution.
Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization.
Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support.
Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales.
Build and lead a team as the function matures
As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area.
Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals.
Act as the go-to liaison between Fundraising and other functions
Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes.
Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched.
Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions)
Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications.
Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work.
Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed.
Lead on cross-fundraising initiatives and priorities
Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives.
This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support.
What we're looking for
8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization.
Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on.
Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement.
Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line.
Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5.
Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials.
Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.
Bonus
Experience working with institutional donors or fundraising teams in Africa.
Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
For Director level:
United States
Base Salary:
$134,400
Bonus at Target Performance:
15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587)
Estimated Total Compensation at Target:
$154,560+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652)
Estimated Total Compensation at Target:
$122,222+
Annual Benefits Stipend:
$21,393
For Senior Director level:
United States
Base Salary:
$166,980
Bonus at Target Performance:
15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305)
Estimated Total Compensation at Target:
$192,027+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$137,910
Bonus at Target Performance:
15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203)
Estimated Total Compensation at Target:
~$158,597+
Annual Benefits Stipend:
$21,393
This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Manager, Legal Technology Services
San Mateo, CA
ROLE OVERVIEW
The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio.
KEY RESPONSIBILITIES
The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas.
Build and Lead Legal Technology Services
Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support.
Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices.
Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations.
Foster a culture of customer focus, inclusion, technical excellence and continuous improvement.
Lead Technical Delivery and Platform Lifecycle
Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies.
Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement.
Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation.
Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards.
Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support.
Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies.
Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization.
Ensure Secure and Reliable Operations
Own the technical health, reliability and performance of the legal technology portfolio.
Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics.
Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies.
Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities.
Partner, Innovate and Influence
Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization.
Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs.
Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable.
Required Experience and Qualifications
Bachelor’s degree or equivalent practical experience.
10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations.
5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services.
Demonstrated experience across several areas of the enterprise legal technology landscape.
Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise.
Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management.
Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority.
Preferred Qualifications
Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility.
Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance.
Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions.
Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,600
—
$297,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Metro Manila; Armenia; Bangkok; Kazakhstan; Georgia; Da Nang
Workplace: OnSite
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll build Salmon's digital employer brand engine — getting the specific talent we want to hire onto our radar and converting online attention into qualified candidates.
What you'll do:
- Turn Salmon's EVP into targeted campaigns for the segments we actually want to hire — Engineering, Data, Product, across local and global markets — and run them across LinkedIn, Telegram, Instagram, TikTok, Reddit, and the other channels where that talent spends time.
- Build digital funnels end to end — audience segmentation, campaign mechanics, landing pages, lead capture, retargeting, and conversion — using AI and automation to run research, content, and reporting faster and more scalably.
- Turn strong employees into digital ambassadors and grow Salmon's presence in the online communities where target talent already spends time — and work with Recruiting on candidate quality, objections, and funnel drop-off to keep improving hiring conversion.
What you'll own:
- Own the digital employer brand strategy and execution across priority markets and talent segments, activating the EVP across every candidate-facing touchpoint.
- Run LinkedIn organic and paid — audience targeting, testing, optimisation, and reporting — and build presence in relevant Telegram channels and professional groups.
- Build platform-native employer brand presence on Instagram (incl. Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation.
- Develop employee digital advocacy: identify the right ambassadors, shape content with them, and help them build a credible external voice.
- Design talent-marketing funnels, campaign landing pages, and candidate journeys from first interaction to recruiter handoff — and keep career-site and job-board presence fresh and converting.
- Manage online reputation and brand mentions across search, communities, and review platforms — and own the analytics that tie digital activity to qualified candidate outcomes, from reach through to hire.
What makes you a strong fit:
- Strong experience in employer brand, talent/recruitment marketing, digital or growth marketing, or audience development — with the ability to build positioning and campaigns for specific audiences.
- Deep understanding of digital channels and their mechanics, especially LinkedIn organic and paid, and how audiences behave differently across platforms.
- Proven ability to build and optimise digital funnels and performance — not just run a content calendar — connecting digital activity to candidate quality and hiring outcomes.
- Hands-on experience with UGC and employee advocacy, plus creating or launching landing pages and lightweight journeys with no-code tools or a CMS.
- AI-native: you use AI tools, agents, and automation by default to scale research, content, analytics, and repetitive work.
- An owner, builder, and strong executor who takes a direction from 0 to 1 and keeps tuning it — works hands-on, decides on data, and re-prioritises quickly. English C1.
What we offer:
OWNERSHIP AND FLEXIBILITY
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
RELOCATION AND FAMILY SUPPORT
- Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Workplace: none
We are looking for a
highly motivated Transportation Sales Executive
to help build Spotter's direct-shipper freight pipeline.
This is a hands-on sales role focused on identifying freight opportunities, connecting with shippers and logistics decision-makers, and helping get Spotter's
600-truck fleet
into new freight opportunities.
You will work closely with our sales, operations, and pricing teams to identify qualified opportunities and turn them into
lanes, bids, pilots, and recurring freight.
Initial Market Focus
This hire will initially focus on
local work around Joliet, IL and long-haul freight leaving the Joliet, IL area.
What You'll Do
Research and identify potential direct shippers with relevant freight volume.
Build and maintain a pipeline of prospective shippers in the Joliet market.
Reach out to transportation, logistics, and procurement contacts.
Identify upcoming
RFPs, mini-bids, pilots, and truckload opportunities
.
Help prospective shippers complete carrier onboarding and qualification processes.
Introduce Spotter's
600-truck capacity
to qualified freight opportunities.
Follow up consistently with prospects and move opportunities toward a concrete next step.
Work with operations and pricing to determine which lanes Spotter can service and price.
Maintain accurate pipeline and account information in our CRM.
Help develop direct-shipper relationships that can grow into recurring freight.
What We're Looking For
Previous experience in
freight sales, transportation, logistics, brokerage, 3PL, or a related field
is a plus.
Strong communication and prospecting skills.
Comfortable with outbound calls, email outreach, and LinkedIn prospecting.
Understanding of FTL / truckload transportation is a plus.
Ability to identify and qualify potential freight opportunities.
Strong follow-up and organization skills.
Comfortable using CRM systems and transportation technology.
Self-motivated and comfortable working in a fast-paced environment.
Willingness to learn
direct-shipper sales and freight procurement
.
Experience with
shipper RFPs, carrier onboarding, TMS platforms, digital freight platforms, or transportation procurement
is a plus.
What Success Looks Like
Success in this role means consistently building a qualified pipeline of direct-shipper opportunities and moving prospects toward
carrier onboarding, RFPs, bids, pilots, and awarded lanes.
You will be measured primarily on
qualified opportunities and tangible pipeline progress
, rather than simply the number of calls or emails completed.
Why Spotter
Spotter operates a
600-truck asset base
, giving you the opportunity to sell real transportation capacity and develop direct relationships with shippers.
You'll have the opportunity to learn
enterprise freight procurement, direct-shipper sales, and contract truckload
, while growing into larger strategic accounts as you demonstrate results.
Location: Remote
Workplace: Remote
At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
Why this role matters
Adapty runs on infrastructure we own and operate ourselves: a Proxmox and Ceph platform across OVH, Hetzner and bare metal, with parts of the stack in AWS and GCP. That platform processes billions of dollars of subscription volume a year, and today too much of it depends on a single engineer.
You are joining to take that platform over: fully owned, fully described in code, and cheap to run at scale. In your first months you will own Proxmox and Ceph end to end, drive resource rightsizing, and lead the split of our development workloads into a separate cluster.
What you'll do
- Own our Proxmox and Ceph platform end to end — capacity, upgrades, performance and incident response
- Run infrastructure across OVH, Hetzner and bare metal, alongside workloads in AWS and GCP
- Drive resource rightsizing: find where we overpay, size it correctly, and prove the saving in the bills
- Lead the separation of development workloads into a dedicated cluster, without downtime for production
- Keep everything as code — Terraform, Ansible, ArgoCD and GitLab CI, with no manual changes in production
- Own reliability: on-call, incident response, root cause analysis and the runbooks that follow
- Support the data layer our product runs on — PostgreSQL, ClickHouse, Aerospike
About you
- 10+ years working with infrastructure and physical hardware, not only managed cloud
- 5+ years running Kubernetes and cloud platforms in production
- Hands-on with bare metal and providers like OVH and Hetzner, plus AWS and/or GCP
- Strong with Terraform, Ansible, ArgoCD and GitLab CI — you describe infrastructure in code by default
- Real FinOps experience: you can name what infrastructure cost before and after you touched it
- You take problems all the way to the root cause and to the fix, including outside your formal scope
- You say things directly — risks and bad news arrive early, not after the incident
Nice to have
- Production experience with Proxmox and Ceph specifically
- PostgreSQL, ClickHouse or Aerospike at scale
- Experience splitting shared environments into isolated clusters
- Building observability and on-call practice from scratch
- High-load B2B SaaS background
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We’re looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you'll do
Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel's own infrastructure.
Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog.
Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements.
Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem.
Ship pragmatic, high-leverage visibility quickly that drives improvement in how we build, deploy, and operate our systems.
Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel's full production traffic.
What you need
Proficient in TypeScript, with backend/infrastructure experience.
Hands-on experience with Go, Rust, or Zig in production systems.
Experience with distributed computing systems at scale.
Experience with cloud infrastructure, including object storage.
Familiarity with observability tooling and concepts (Datadog, Grafana, New Relic, Splunk, or CNCF-based stacks such as Prometheus-compatible backends).
Bonus if you
Have contributed to or worked closely with CNCF observability projects.
Built, scaled, and improved internal developer platforms.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco; New York
Workplace: Remote
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team.
This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal.
This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations.
The profile we're hiring is a technical account manager. You've worked at companies that are deeply technical and consumption in nature. You bring the commercial instincts to grow revenue from an existing base and enough technical depth to know which conversation actually matters. And you can credibly work with a CxO all the way down to a Developer.
WHAT THE ROLE IS:
- A founding seat. You're helping build the AM function with us, not joining one that already runs. The account plans, expansion motions, and customer cadence you and the rest of the founding team figure out are what we scale to every AM we hire after you.
- A technical customer-facing role. You'll work directly with Developers and ML teams on what they're building and how Modal fits. You translate and triage the deeper technical work to FDEs and Product when it's needed.
- A book of business. You’ll own a set of accounts and be responsible for the revenue that comes from them. Expect to be meeting with customers in your first few days because the best playbooks are built from real experiences.
WHAT THE ROLE IS NOT:
- A traditional post-sales role. You're measured on revenue, not health scores.
- An on-call support function. You're not fixing bugs or triaging tickets. You're driving growth.
- A technical delivery role. You're not implementing for the customer. You know where the technical work goes and you pull in the right people.
- An inherited motion. Nothing is handed to you. If you identify gaps in process, tooling, or a playbook — you help build it.
- A single-lane job. Our priorities go customer → company → team → me. We focus on delivering maximum impact vs. "this is my job".
WHAT YOU'LL ACHIEVE:
- Build Modal's account management function and iterate on it as we scale the business
- Own and deliver on a revenue target across your book of accounts
- Grow an account's first use case, expand into a second, and drive standardization across the Modal platform
- Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product
- Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap
- Travel to customers as needed to support key accounts and drive expansion opportunities
WHAT YOU'LL NEED TO BRING:
- Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business.
- Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack.
- AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you.
- Ownership. You run your book of business and projects like you're the CEO of it. You're highly organized bringing stability, predictability, and pace to your work. You take action vs. waiting for direction.
- Learning velocity. You operate with the mindset of what I can do today vs. let me pick this up tomorrow. You move fast, take the learnings, and iterate on it.
- Cross-functional partner. Low ego, easy to work with, and highly accountable. You ask for feedback, you act on it, and you'd rather be corrected early than right late. Internal teams love working with you.
NICE-TO-HAVE:
- Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar type role
- Certification as an engineer (ex. Computer Science Degree, Professional Bootcamps)
- Early GTM hire experience at a fast-growing startup
- You've sat close to GPU spend, model training, or inference workloads
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
About Alps2Alps
Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients.
About the role
Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks.
Responsibilities:
— Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team;
— Monitor real-time transportation operations, ensuring efficiency and timely service;
— Support customers on the day of service, resolving issues or delays;
— Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations;
— Handle unexpected situations effectively to minimize service disruption;
— Maintain accurate and up-to-date records in the dispatch system;
— Collaborate with other departments to ensure customer satisfaction and operational success.
Requirements:
— Proficiency in communication platforms: IP phones, Slack, messaging apps;
— Experience with dispatch management systems;
— Background in logistics, tourism, taxi services, or goods delivery coordination;
— Reliable PC, headphones, and microphone for communication;
— Stable internet connection for remote work;
— Proficiency in English (C1); knowledge of Russian or French is an asset;
— Strong understanding of geographic locations within the service areas (Alps);
— Ability to collaborate effectively in a team;
— Excellent verbal communication and problem-solving skills;
— Willingness to work 12-hour shifts, day or night;
— Highly adaptable and able to manage unexpected and challenging situations.
Work Schedule:
— 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts);
— Fully remote work (excluding sanctioned countries).
Contract details:
— Temporary contract until April 20, 2027, with possibility of extension;
— First month focused on training and learning;
— From second month, performance evaluated based on KPIs.
Salary Range:
— 700 EUR/month during training and probation (first month);
— From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs.
Selection process:
— Group interview;
— Competency-based interview;
— Reference check;
— Offer.
Location: Istanbul, Turkey
Workplace: Remote
WHO WE ARE
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means helping to shape a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_______________________________________________________
XDS is seeking an in-house, full-time Territory Sales Manager to join us on this ground-floor opportunity to support XDS’s international expansion. This is a hands-on, field-based, independent-contributor sales role focused on opening new dealer accounts and getting X-LAB bikes on shop floors across a defined territory. You’ll be out in-market most days, walking into stores, having real conversations with shop owners and managers, and building relationships face to face. This role is about laying the groundwork for XDS internationally, and being the brand’s presence on the ground.
What You’ll Do
- Build X-LAB’s presence across your territory by regularly visiting independent bicycle dealers.
- Prospect for and open new dealer accounts through planned outreach, referrals, industry relationships, and in-person cold visits.
- Manage the sales process from the first conversation through account setup and initial order.
- Grow productive relationships with new and existing dealers.
Requirements:
- 5+ years of relationship-based sales experience, preferably selling to small and midsize businesses
- Comfort and flexibility with traveling up to four days per week in the field, opening doors, and starting conversations in person
- Strong territory planning, organization, CRM, and follow-up skills
- Interest in cycling, sporting goods, specialty retail, or performance products preferred; bicycle-industry experience is a plus, but not required
- Communicate fluent in both English and local languages
Success Metrics
- Qualified new dealer accounts opened.
- Territory revenue and growth against agreed targets.
- Dealer activation, repeat ordering, and account development.
Our Compensation and Benefits
- Competitive salary
- Demo bike fleet and comprehensive travel allowances
- Paid time off policy
- Comprehensive medical, dental, and vision coverage
_______________________________________________________
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business
- Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach
- Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
- Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
- Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations
- Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them
SKILLS YOU'LL BRING
- 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field
- Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business
- Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
- Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
- Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly
- Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support
- Comfort working in a high-growth, constantly changing environment with passion and enthusiasm
NICE TO HAVES
- Prior experience in strategy and operations in B2B SaaS businesses
- Experience with pricing & packaging, especially for AI products
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $175,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations.
You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled.
Responsibilities
Strategy and Tooling
Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it
Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access
Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process
Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship
Inventory and Assignment
Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it
Run audits of who-has-what and reconcile physical counts against the system of record
Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments
Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels
Procurement and Refresh
Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar
Build out the refresh calendar and advance it across offices
Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up
Collection, E-waste and Disposal
Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them
Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate
Handle equipment under legal hold or other chain-of-custody requirements
BPO and Contingent Fleet
Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors
Corporate Mobile
Run day-to-day operations for the corporate mobile program and write its runbook
Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet
Automation
Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools)
You may be a good fit if you
Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment
Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
Have managed reseller or vendor relationships for hardware purchasing and asset disposal
Write things down: runbooks, how-to guides and knowledge base articles
Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance
Strong candidates may also
Have supported a corporate mobile program or carrier account
Have basic scripting experience (Bash or Python) for inventory or reporting automation
Have experience using AI tools to improve personal or team productivity
Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Germany; United Kingdom
At WHOOP, we're on a mission to unlock and inspire performance for life.
As WHOOP expands its global footprint, we are hiring a Marketplaces Lead to accelerate marketplace growth in the UK and EU. This individual will serve as a key regional marketing owner, responsible for executing digital campaigns, optimizing marketplace presence, and partnering cross-functionally to deliver performance across e-commerce platforms. You will play a vital role in ensuring WHOOP is positioned as the leading performance technology brand in the UK and EU.
This role is based in Ireland or the UK. The successful candidate must be prepared to relocate.
RESPONSIBILITIES:
- Own regional marketing strategy and execution for key marketplaces across the UK and EU
- Localize global campaigns, manage media budgets, and collaborate with the Brand team to ensure creative relevance, cultural resonance, and compliance with marketplace standards
- Manage and optimize marketplace presence, including product detail pages (PDPs), brand stores, and merchandising strategies to maximize visibility and conversion
- Monitor customer reviews, ratings, and feedback to drive continuous improvement in brand perception and engagement
- Plan, execute, and optimize paid digital campaigns across search and display to achieve performance and efficiency goals
- Serve as the primary liaison for marketplace partners, distributors, and agencies, ensuring brand consistency and flawless execution
- Analyze marketing performance and marketplace trends, providing actionable insights to enhance conversion, engagement, and ROI
- Evaluate and develop new marketplace opportunities in collaboration with Sales to expand WHOOP’s regional footprint
QUALIFICATIONS:
- 5-8 years of experience in digital or performance marketing within Amazon, e-commerce, retail, or consumer marketing
- Demonstrated success managing campaigns and product visibility across Amazon or comparable marketplaces
- Experience operating in multi-country, cross-functional environments, ideally within the UK and EU
- Strong project management and executional skills, with attention to detail and a data-driven mindset
- Excellent communication and stakeholder management skills, with comfort aligning regional and global priorities
- Proficiency in using performance metrics to inform campaign optimization
- Fluency in additional European languages
- Passion for fitness, health, and technology
- Willingness to travel regionally up to 15%
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The base salary range for this full-time position, if based in the UK, is £69,000 - £102,000. If based in Germany, the base salary range is €77,000 - €116,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи:
— Анализ запроса клиента, выявление потребностей и ограничений.
— Формирование общего видения проекта: концепции, ключевых решений и приоритетов.
— Формирование scope работ и брифа для команды.
— Декомпозиция производственного процесса, формирование backlog и планирование этапов реализации.
— Планирование сроков, задач и ресурсов проекта.
— Координация работы разных направлений: разработки, контента, production/event-команды и внешних подрядчиков.
— Сбор и согласование смет, контроль бюджета проекта.
— Контроль сроков и качества реализации на всех этапах.
— Выявление рисков и узких мест проекта, своевременная работа с ними.
— Организация регулярных синхронизаций и обеспечение прозрачности статусов внутри команды.
— Коммуникация с клиентом по проектным и техническим вопросам, презентация и защита решений.
— Сопровождение проекта на площадке при необходимости.
— Сбор обратной связи после релиза и формирование следующих этапов развития продукта.
Требования:
— Опыт управления сложными digital / IT / production-проектами.
— Опыт работы с кросс-функциональными командами и внешними подрядчиками.
— Умение держать одновременно общее видение проекта и его операционную реализацию.
— Навыки декомпозиции задач, планирования и приоритизации.
— Опыт управления сроками, ресурсами и рисками проекта.
— Понимание принципов формирования и контроля бюджета проекта.
— Уверенные навыки коммуникации с клиентами и командой.
— Самостоятельность, системность и умение принимать решения в условиях изменений.
— Умение доводить проект от идеи и планирования до готового результата.
Преимущества:
— Опыт работы с Unreal Engine / XR / interactive-проектами.
— Опыт в game development или технологическом production.
— Опыт работы с проектами, в которых одновременно задействованы разработка, визуальный контент и event-production.
— Опыт сопровождения проектов непосредственно на площадке / LiveOps.
— Технический бэкграунд или хорошее понимание процессов разработки.
Условия:
— Работа над технологичными XR и interactive-проектами.
— Индивидуальное обсуждение формата работы и уровня оплаты.
— Работа по ИП или самозанятости.
— Возможность долгосрочного сотрудничества.
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
seniorUnited States, San Mateo, CA
seniorNew York
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ОфисПротиворечивые условия: 📍 Manila, Philippines | Relocation required; Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation; RELOCATION AND FAMILY SUPPORT; Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
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УдалённоSan Francisco; New York
Canada (Remote)
United States (Remote)
УдалённоIstanbul, Turkey
San Francisco, California
seniorPoland
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leadGermany; United Kingdom
Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
