Location: Bangladesh; Brazil; Colombia; Egypt; Ghana; India
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Computer Science, Electrical Engineering, or Computer Engineering Expert to lead a team of technical trainers developing realistic, terminal-based tasks for advanced AI training and evaluation. You will oversee a pod of approximately 5–10 trainers, review tasks for technical accuracy, reproducibility, and grading reliability, and ensure they reflect authentic software, computational, and electrical engineering workflows. This role combines advanced technical expertise, computational problem-solving, quality assurance, and team leadership to help evaluate and improve next-generation AI systems.
CONTRACT:
Contractor assignment, 4 weeks
COMMITMENT:
Hourly, up to 40h/week
LOCATIONS:
Remote -
Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam
PROCESS:
AI Interview
NOTES: PhD Degree is mandatory!
Key Responsibilities
Lead and mentor a team of 5–10 technical trainers, ensuring consistent quality, productivity, and timely task delivery.
Review technical tasks end to end, including problem statements, codebases, circuit netlists, hardware description languages (HDL), datasets, computational environments, reference solutions, and automated tests.
Validate tasks involving high-performance computing (HPC), parallel computing, algorithms, distributed systems, compilers, operating systems, databases, machine learning systems, GPU computing, circuit design, signal processing, power systems, and embedded systems.
Ensure tasks reflect realistic software engineering, research, and electrical engineering workflows requiring meaningful, multi-step technical reasoning.
Verify technical correctness across algorithm complexity, numerical accuracy, memory management, concurrency, circuit laws, power balance, signal processing, timing constraints, and system stability.
Validate compilers, simulation tools, software dependencies, computational environments, and build processes to ensure reproducible results.
Identify unreliable tests caused by nondeterministic behavior, race conditions, hardware-dependent performance thresholds, or simulation convergence issues.
Review automated graders to ensure they assess meaningful technical outputs, including functional correctness, performance, frequency response, waveforms, timing, efficiency, and system behavior.
Identify technical inaccuracies, flawed assumptions, incorrect tolerances, and ways tasks could be bypassed without genuine computation or engineering analysis.
Provide actionable technical feedback, track revisions, and ensure quality issues are resolved before task approval.
Onboard trainers, allocate work, monitor quality and throughput, resolve technical blockers, and maintain technical documentation and best practices.
Requirements
PhD, postdoctoral experience, or equivalent advanced technical expertise in Computer Science, Electrical Engineering, Computer Engineering, or a closely related discipline.
Strong programming skills in C/C++, Rust, Python, Julia, Fortran, MATLAB/Octave, or hardware description languages (HDL).
Advanced proficiency in Linux and command-line environments.
Hands-on expertise in at least one major area, such as parallel computing, systems programming, scientific software development, circuit simulation, signal processing, power systems, or digital hardware design.
Strong understanding of algorithms, computational systems, numerical methods, software testing, or electrical engineering principles.
Experience reviewing complex codebases, technical implementations, engineering simulations, or research outputs.
Ability to evaluate algorithm correctness, computational performance, numerical accuracy, concurrency behavior, and technical reliability.
Strong analytical judgment and the ability to identify technical errors, edge cases, race conditions, and flawed engineering assumptions.
Experience mentoring, reviewing, or leading small technical teams.
Excellent written communication skills for precise technical feedback and documentation.
УдалённоleadBangladesh; Brazil; Colombia; Egypt; Ghana; India
Location: Turkey; Nigeria; Kenya; Pakistan; Indonesia; Vietnam
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Computer Science, Electrical Engineering, or Computer Engineering Expert to lead a team of technical trainers developing realistic, terminal-based tasks for advanced AI training and evaluation. You will oversee a pod of approximately 5–10 trainers, review tasks for technical accuracy, reproducibility, and grading reliability, and ensure they reflect authentic software, computational, and electrical engineering workflows. This role combines advanced technical expertise, computational problem-solving, quality assurance, and team leadership to help evaluate and improve next-generation AI systems.
CONTRACT:
Contractor assignment, 4 weeks
COMMITMENT:
Hourly, up to 40h/week
LOCATIONS:
Remote -
Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam
PROCESS:
AI Interview
NOTES: PhD Degree is mandatory!
Key Responsibilities
Lead and mentor a team of 5–10 technical trainers, ensuring consistent quality, productivity, and timely task delivery.
Review technical tasks end to end, including problem statements, codebases, circuit netlists, hardware description languages (HDL), datasets, computational environments, reference solutions, and automated tests.
Validate tasks involving high-performance computing (HPC), parallel computing, algorithms, distributed systems, compilers, operating systems, databases, machine learning systems, GPU computing, circuit design, signal processing, power systems, and embedded systems.
Ensure tasks reflect realistic software engineering, research, and electrical engineering workflows requiring meaningful, multi-step technical reasoning.
Verify technical correctness across algorithm complexity, numerical accuracy, memory management, concurrency, circuit laws, power balance, signal processing, timing constraints, and system stability.
Validate compilers, simulation tools, software dependencies, computational environments, and build processes to ensure reproducible results.
Identify unreliable tests caused by nondeterministic behavior, race conditions, hardware-dependent performance thresholds, or simulation convergence issues.
Review automated graders to ensure they assess meaningful technical outputs, including functional correctness, performance, frequency response, waveforms, timing, efficiency, and system behavior.
Identify technical inaccuracies, flawed assumptions, incorrect tolerances, and ways tasks could be bypassed without genuine computation or engineering analysis.
Provide actionable technical feedback, track revisions, and ensure quality issues are resolved before task approval.
Onboard trainers, allocate work, monitor quality and throughput, resolve technical blockers, and maintain technical documentation and best practices.
Requirements
PhD, postdoctoral experience, or equivalent advanced technical expertise in Computer Science, Electrical Engineering, Computer Engineering, or a closely related discipline.
Strong programming skills in C/C++, Rust, Python, Julia, Fortran, MATLAB/Octave, or hardware description languages (HDL).
Advanced proficiency in Linux and command-line environments.
Hands-on expertise in at least one major area, such as parallel computing, systems programming, scientific software development, circuit simulation, signal processing, power systems, or digital hardware design.
Strong understanding of algorithms, computational systems, numerical methods, software testing, or electrical engineering principles.
Experience reviewing complex codebases, technical implementations, engineering simulations, or research outputs.
Ability to evaluate algorithm correctness, computational performance, numerical accuracy, concurrency behavior, and technical reliability.
Strong analytical judgment and the ability to identify technical errors, edge cases, race conditions, and flawed engineering assumptions.
Experience mentoring, reviewing, or leading small technical teams.
Excellent written communication skills for precise technical feedback and documentation.
Location: Bangladesh; Brazil; Colombia; Egypt; Ghana; India
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Chemical Engineering Expert to lead a team of technical trainers developing realistic, terminal-based engineering tasks for advanced AI training and evaluation. You will oversee a pod of approximately 5–10 trainers, review tasks for technical accuracy, reproducibility, and grading reliability, and ensure that each task reflects authentic chemical engineering workflows. This role combines advanced chemical engineering knowledge, computational modeling, technical quality assurance, and team leadership to improve how AI systems solve complex engineering problems.
CONTRACT:
Contractor assignment, 4 weeks
COMMITMENT:
Hourly, up to 40h/week
LOCATIONS:
Remote -
Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam
PROCESS:
AI Interview
NOTES: PhD Degree is mandatory!
Key Responsibilities
Lead, mentor, and coordinate a team of 5–10 technical trainers, ensuring consistent quality, productivity, and timely delivery.
Review engineering tasks end to end, including problem statements, reaction kinetics, thermodynamic and property data, process flowsheets, computational environments, reference solutions, and automated tests.
Validate tasks involving reaction engineering, thermodynamics, phase equilibria, transport phenomena, separation processes, process simulation, process control, optimization, combustion, and electrochemical engineering.
Ensure tasks reflect realistic chemical engineering workflows and require meaningful, multi-step technical reasoning.
Verify mass and energy balances, thermodynamic consistency, property data, unit handling, numerical accuracy, and solver convergence.
Validate computational models, stiff ODE/DAE solvers, tolerances, initial conditions, dependencies, and simulation results for reproducibility.
Review automated graders to ensure they assess meaningful engineering outputs, including conversion, yield, selectivity, purity, energy consumption, and process constraint satisfaction.
Identify technical inaccuracies, unrealistic assumptions, incorrect tolerances, and opportunities to bypass genuine engineering calculations.
Provide actionable technical feedback, track revisions, and ensure issues are resolved before task approval.
Onboard trainers, allocate assignments, monitor quality and throughput, resolve technical blockers, and maintain documentation and best practices.
Requirements
PhD, postdoctoral experience, or equivalent advanced technical expertise in Chemical Engineering.
Strong programming skills in Python, Julia, C/C++, or MATLAB/Octave.
Proficiency in Linux and command-line environments.
Hands-on expertise in at least one major area, such as process modeling, reaction kinetics, thermodynamic modeling, process simulation, or optimization.
Strong understanding of chemical engineering fundamentals, numerical methods, computational modeling, and technical validation.
Experience reviewing complex technical work, chemical process simulations, computational models, or research outputs.
Ability to evaluate mass and energy balances, thermodynamic assumptions, numerical accuracy, solver convergence, and computational reliability.
Strong analytical judgment and the ability to identify technical errors, edge cases, and flawed engineering assumptions.
Experience mentoring, reviewing, or leading small technical teams.
Excellent written communication skills for precise technical feedback and documentation.
Location: Pakistan; Indonesia; Kenya; Nigeria; Turkey; Vietnam
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Chemical Engineering Expert to lead a team of technical trainers developing realistic, terminal-based engineering tasks for advanced AI training and evaluation. You will oversee a pod of approximately 5–10 trainers, review tasks for technical accuracy, reproducibility, and grading reliability, and ensure that each task reflects authentic chemical engineering workflows. This role combines advanced chemical engineering knowledge, computational modeling, technical quality assurance, and team leadership to improve how AI systems solve complex engineering problems.
CONTRACT:
Contractor assignment, 4 weeks
COMMITMENT:
Hourly, up to 40h/week
LOCATIONS:
Remote -
Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam
PROCESS:
AI Interview
NOTES: PhD Degree is mandatory!
Key Responsibilities
Lead, mentor, and coordinate a team of 5–10 technical trainers, ensuring consistent quality, productivity, and timely delivery.
Review engineering tasks end to end, including problem statements, reaction kinetics, thermodynamic and property data, process flowsheets, computational environments, reference solutions, and automated tests.
Validate tasks involving reaction engineering, thermodynamics, phase equilibria, transport phenomena, separation processes, process simulation, process control, optimization, combustion, and electrochemical engineering.
Ensure tasks reflect realistic chemical engineering workflows and require meaningful, multi-step technical reasoning.
Verify mass and energy balances, thermodynamic consistency, property data, unit handling, numerical accuracy, and solver convergence.
Validate computational models, stiff ODE/DAE solvers, tolerances, initial conditions, dependencies, and simulation results for reproducibility.
Review automated graders to ensure they assess meaningful engineering outputs, including conversion, yield, selectivity, purity, energy consumption, and process constraint satisfaction.
Identify technical inaccuracies, unrealistic assumptions, incorrect tolerances, and opportunities to bypass genuine engineering calculations.
Provide actionable technical feedback, track revisions, and ensure issues are resolved before task approval.
Onboard trainers, allocate assignments, monitor quality and throughput, resolve technical blockers, and maintain documentation and best practices.
Requirements
PhD, postdoctoral experience, or equivalent advanced technical expertise in Chemical Engineering.
Strong programming skills in Python, Julia, C/C++, or MATLAB/Octave.
Proficiency in Linux and command-line environments.
Hands-on expertise in at least one major area, such as process modeling, reaction kinetics, thermodynamic modeling, process simulation, or optimization.
Strong understanding of chemical engineering fundamentals, numerical methods, computational modeling, and technical validation.
Experience reviewing complex technical work, chemical process simulations, computational models, or research outputs.
Ability to evaluate mass and energy balances, thermodynamic assumptions, numerical accuracy, solver convergence, and computational reliability.
Strong analytical judgment and the ability to identify technical errors, edge cases, and flawed engineering assumptions.
Experience mentoring, reviewing, or leading small technical teams.
Excellent written communication skills for precise technical feedback and documentation.
Location: Brazil
Are you passionate about helping others build sustainable fitness habits? Join us as a Virtual Physical Fitness Trainer, guiding clients through short, goal-specific fitness engagements — all from the convenience of your own space. This is a flexible, freelance role: you set your own hours, making it a great complement to an existing job or private practice.
Format at a glance
Engagement type: Freelance, virtual-only, 1:1 (video + in-app chat)
Session length: 30 or 60 minutes
Session volume: Limited credits per presenting issue (per client's employer plan); extensions require a new, distinct goal
Service model: Consultation & education — not physical therapy or medical treatment; not overseen by a medical department
Client relationship: Short-term and goal-focused — expect healthy client rotation, not long-term retention
Why to join us
As part of our community, you'll collaborate with other fitness professionals to expand access to high-quality, structured fitness coaching. You'll help clients make real, focused progress within a defined engagement — and then move on to help the next client.
What you'll do
Provide 1:1 virtual fitness coaching through video sessions and in-app chat, working within each client's allotted credits.
Conduct a baseline assessment (PAR-Q, fitness/injury history, and GP clearance for relevant chronic conditions) before building any plan.
Design personalized or templated workout programs tailored to the client's goals, fitness level, and equipment access.
Educate clients on strength, cardio, flexibility, and recovery principles, and cue proper form via live video.
Track progress and close out each presenting issue with a clear outcome before starting a new one.
Tag each session with the single Main PI that best matches the client's focus, plus up to three Secondary PIs, per the Q3 2026 PI taxonomy (see the Holistics PI Manual).
Recognize when a client's needs go beyond fitness coaching and refer to the appropriate licensed professional or Intellect service.
Respond to in-app chat within the 12-hour SLA and complete session notes within 24 hours.
What's in scope
Personalized/templated training plans and virtual fitness assessments.
Live-session coaching, form cues, and technique demonstrations.
Progress tracking, goal setting, and motivation/adherence support.
General education on warm-up, cool-down, recovery, sleep, and hydration.
What's out of scope
Diagnosing or treating any injury, illness, or chronic condition.
Physical therapy, rehab protocols, or “corrective” treatment.
Recommending or prescribing supplements or performance-enhancing substances.
Meal plans or specific dietary prescriptions (refer to Nutrition).
Counselling on disordered eating or mental health concerns (refer to Intellect's mental health professionals).
Promising specific outcomes, timelines, or guaranteed results.
Requirements
Proven experience as a personal trainer / fitness coach (typically 5+ years of active practice).
Bachelor's in Exercise Science, Kinesiology, or related field, plus a recognized certification (e.g., ACE / NASM / NCSF / NSCA / ACSM / NESTA / ISSA), current or renewal in progress.
Strong communication in English and local language; able to simplify concepts for non-experts.
Language: Must speak Portuguese.
Comfortable working within a structured, credit-based consultation model — even if your background involved longer-term or clinical care.
Clear judgment about when to refer a client out, and willingness to do so even when it means the engagement ends.
Tech-savvy: video conferencing, fitness-tracking tools, comfortable documenting session notes on a platform.
PLEASE ATTACH AN ENGLISH VERSION RESUME
Benefits
Flexible hours and remote work from anywhere.
The opportunity to make a focused, meaningful impact for a steady rotation of clients.
A collaborative, mission-driven community of wellbeing professionals.
Freedom to innovate and bring your unique expertise to our growing platform
Location: Yerevan, Armenia
We are looking for a dynamic, high-performing and experienced English and Turkish speaking Account Manager to join our team. If you are customer-oriented with a ‘can do’ attitude, proactive and passionate about our company products, this position is for you.
Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. You will act as a main point of contact for our partners with a key focus on account growth, partner satisfaction and prioritization of partners’ needs at a high standard. You will maintain and strengthen long-term, trusting and mutually beneficial relationships with our partners, connect with key business executives and stakeholders, identify and develop new business opportunities. Ultimately, you should collaborate with our sales team to achieve quotas while keeping our partners satisfied & engaged with our products and services in the long run.
Responsibilities:
• Build, develop & maintain strong, long-lasting and trusted advisor relationships with our partners, stakeholders & sponsors
• Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and
in person meetings
• Communicate with partners at a senior level to resolve issues and inquiries
• Adhere to the highest professional standards while managing partners’ projects
• Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships
• Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
• Manage projects within client relationships, carry out client goals while meeting company goals
• Drive client retention, renewals, upsells and client satisfaction
• Identify and develop new businesses, existing business growth opportunities with our partners and/or identify areas of improvement
• Manage partner’s challenging requests and/or issues escalation to appropriate departments
• Actively communicate with relevant departments, ensure the timely and successful delivery of solutions according to partners’ needs and objectives
• Resolve complaints and prevent additional issues by improving processes
• Monitor and analyze customer’s usage of our product
• Collect and analyze data to learn more about partners’ behavior
• Forecasts and tracks client account metrics
• Feeding back all suggestions for improvement and market research to senior staff
• Stay up-to-date with company products and services, identify industry trends
• Provide input on new processes and workflows as needed
• Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
Requirements:
• At least 2+ years of proven account management, sales, or business development experience in the industry
• Advanced knowledge of Armenian language & excellent knowledge of Turkish/English languages (Russian will be a plus)
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Self-motivated individual with the ability to thrive in a results-driven environment
• Ability to work under high pressure & Ability to prioritize among competing tasks
• Natural relationship builder with integrity, reliability and maturity
• Critical thinking and problem-solving skills
• Excellent time and project management skills
Location: Al Khobar, Saudi Arabia
Overview
The Master Data Quality Analyst is responsible for maintaining data accuracy, consistency, integrity, and compliance with established data quality standards. The role involves analyzing large datasets, identifying data discrepancies, supporting master data management and governance initiatives, and assisting in the maintenance of metadata repositories and business intelligence systems. The position also supports data quality reporting, dashboard maintenance, and the administration of BI tools to enable reliable, secure, and effective data-driven decision-making.
Key Responsibilities
Monitor and analyze enterprise datasets to identify data quality issues, inconsistencies, discrepancies, and potential root causes.
Support the development and implementation of master data management processes, data governance policies, standards, and procedures.
Assist in establishing and maintaining data quality guidelines, metadata repositories, and data cataloguing practices.
Contribute to the development and enforcement of data policies, standards, and best practices to ensure data consistency and integrity.
Identify data quality gaps and coordinate corrective actions with relevant stakeholders to improve the reliability of business intelligence reports.
Support the development, operation, and maintenance of dashboards, reports, and business intelligence solutions.
Assist in configuring and administering BI tools, software, and related technology components to ensure operational efficiency.
Manage BI user accounts, access permissions, and configurations in accordance with organizational roles and information security requirements.
Provide technical support for BI tools, troubleshoot system issues, and assist in performance optimization activities.
Ensure compliance with applicable information security, data privacy, and data management controls.
Collaborate with the Master Data Quality Manager and other stakeholders to enhance data management practices and support informed business decision-making.
Requirements
Bachelor’s degree in Information Technology or a related discipline from a recognized and accredited university.
5–7 years of experience in data quality, master data management, data governance, business intelligence, or a related field.
Experience in IT, data solutions, networking, cybersecurity, or information management is preferred.
Knowledge of data quality management principles, master data management processes, metadata management, and data governance practices.
Familiarity with business intelligence tools, dashboards, reporting systems, and data analysis techniques.
Understanding of information security, data privacy, and access control principles.
Strong analytical, problem-solving, and attention-to-detail skills.
Proficiency in written and spoken English.
Preferred Certification
Certified Data Privacy Solutions Engineer (CDPSE).
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization.
As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience.
The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations.
What you'll do:
Billing & Order-to-Cash
- Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams
- Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations
- Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly
- Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing
- Support customer onboarding by ensuring billing information and payment terms are correctly established
Revenue Accounting
- Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition
- Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting
- Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests
Build Scalable Processes
- Identify opportunities to automate and improve billing, collections, and cash application workflows
- Help develop policies, documentation, and internal controls to support a rapidly growing business
- Contribute to finance systems optimization and reporting improvements
- Take on ad-hoc projects and process improvement initiatives as they arise
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field
- 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company
- Strong understanding of ASC 606 and SaaS revenue recognition concepts
- Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
- Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora
- Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models
- Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected
- Experience improving accounting processes and implementing automation.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: United States; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first
company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend
and deepen its core capabilities and to develop cloud-native extensions that delight developers
and data analysts across many use cases and market segments. If you are a doer with a “can
do” mentality and a bias for action, we would love to hear from you.
WHAT YOU WILL BE DOING:
- Understand the real-time analytics and cloud database markets, competition, and technology trends in depth
- Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database
- Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements
- Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings
- Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs
- Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers
- Work with partners to grow ClickHouse awareness and visibility
WHAT YOU BRING ALONG:
- Proven experience with database security principles and best practices
- Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability
- Strong vision around where these markets are headed, and what it takes to become a leader in this space
- Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level
- Previous experience with open-source projects, ideally as a product manager
- Passionate about building enterprise capabilities that are powerful yet easy to use
- Excellent written and verbal communication skills
- Ability to influence multiple stakeholders without direct authority
- Comfortable working with ambiguity and evolving based on business needs
- Ability and desire to work with customers or community members, providing technical guidance and support during their POC.
BONUS POINTS FOR:
- Previous contributions to open-source projects
- Engineering experience, ideally around distributed/cloud systems in C++
- Experience effectively working remotely in a global, distributed organization
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production.
This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams.
This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients.
Responsibilities
Partner Development and Go-to-Market
Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership
Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
Work directly with your partners' sales teams to identify opportunities and support deal progression
Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities
Run a regular operating cadence with each partner, including business reviews against the joint plan
Cross-Functional Partnership
Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast
Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage
Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously
Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market
Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners
Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points
Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits
Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact
Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source
Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude
Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities
Partner Operations and Performance Tracking
Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline
Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates
Follow our standard operating procedures for partner activities, and help keep them documented and up to date
Maintain partner data integrity and consistent measurement across your portfolio
Track KPIs for each partner and for the overall health of your portfolio
Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest
Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners
Identify opportunities to improve how we work with partners and bring them to the teams that own those programs
You may be a good fit if you have
5+ years of experience in partner development, channel management, or partner management
Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to
Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
Strong business acumen, with the ability to support deal progression and navigate complex partner relationships
A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability
Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time
Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives
A track record of working well across functions to get things done for partners without owning every team involved
Experience with CRM systems and partner relationship management tools
Comfort with ambiguity and a fast-changing environment
Low ego, high curiosity, and a habit of making the people around you better
Willingness to travel to support partner relationships and joint customer engagements
Strong candidates may also have
Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
A background working at or with AI-native services firms, boutique consultancies, or systems integrators
An understanding of how boutique services firms run, including how they staff, price, and fund a new practice
An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications
Experience at a high-growth company where the program was still being built
Passion for AI and an understanding of how enterprises are adopting AI technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses.
Responsibilities
Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions.
Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances.
Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts.
Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations.
Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency.
Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products.
Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities.
Assist with the calculation and generation of invoices at month end.
Perform month over month roll forwards for key revenue metrics.
Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting.
Execute cash application processes and prepare monthly cash reconciliations.
Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software.
Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors.
Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes.
Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion.
Qualifications
2-5 years of corporate accounting or public accounting experience within the financial services industry
Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting
Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail
Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership
Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations
Knowledge of booking journal entries and preparation of financial statements
Data-driven thinker who can manage large data sets for efficient analyses
Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Excellent verbal and written communication skills
Able to coordinate across teams and departments to complete projects
CPA license is preferred but not required
Degree in Accounting is preferred but not required
Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred
Familiar with alternative investments or structured investments is preferred
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: New York, New York, United States
About the Role
iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses.
Responsibilities
Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions.
Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances.
Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts.
Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations.
Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency.
Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products.
Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities.
Assist with the calculation and generation of invoices at month end.
Perform month over month roll forwards for key revenue metrics.
Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting.
Execute cash application processes and prepare monthly cash reconciliations.
Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software.
Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors.
Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes.
Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion.
Qualifications
2-5 years of corporate accounting or public accounting experience within the financial services industry
Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting
Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail
Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership
Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations
Knowledge of booking journal entries and preparation of financial statements
Data-driven thinker who can manage large data sets for efficient analyses
Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Excellent verbal and written communication skills
Able to coordinate across teams and departments to complete projects
CPA license is preferred but not required
Degree in Accounting is preferred but not required
Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred
Familiar with alternative investments or structured investments is preferred
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Health Systems Advisor will provide strategic and technical assistance to the Department of Health (DOH) in the development and implementation of the One Hospital Command as a regional patient navigation and referral system connecting primary care with appropriate diagnostic, hospital, and specialty services across public and private providers.
The Advisor will support DOH in developing a common operating model that can respond to regional differences in health facilities, geography, workforce, financing, and service capacity. The position will support both urgent and planned referrals and strengthen coordination across levels of care to help ensure that patients are appropriately accepted, referred, provided needed services, and linked back to the originating provider for continued care.
The Advisor will also support the application of strengthened referral and patient navigation systems to priority public health needs, including tuberculosis (TB), particularly where improved linkages between primary care, diagnostic services, treatment facilities, hospitals, and specialty services can strengthen continuity of care.
The Advisor will provide technical expertise to design the regional care and referral model, establish necessary operating processes and agreements, assess financing pathways, develop options for a professionally managed command center, identify opportunities to activate priority facility capacity, and support pilot implementation.
The Advisor will work closely with the designated DOH Hospital Cluster lead, Centers for Health Development (CHDs), DOH hospitals, Local Government Units (LGUs), PhilHealth, participating private providers, and other relevant stakeholders. The position will provide technical advice and implementation support. Final decisions on policy, financing, staffing, procurement, contracting, and facility operations shall remain with the appropriate authorized government and institutional officials.
The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
The Senior Health Systems Advisor will support the conceptualization, operationalization, and pilot implementation of One Hospital Command as a regional referral and patient navigation system.
Key responsibilities include:
Assess existing referral pathways, patient navigation arrangements, service capacity, demand, and gaps across proposed pilot regions.
Develop a regional care and referral model defining roles, referral pathways, acceptance and escalation processes, feedback mechanisms, transfer arrangements, and back-referral processes across public and private providers.
Support the development of regional network maps, service directories, referral criteria, standard operating procedures, and agreements with participating providers.
Support the application of strengthened referral and patient navigation systems to priority health programs, including TB, to improve linkages across appropriate levels of care.
Assess financing pathways and barriers affecting completion of referrals, including applicable PhilHealth benefits, LGU and other lawful financing arrangements, and costs associated with transport, diagnostics, medicines, and professional services.
Develop and assess options for the One Hospital Command operating model, including in-house, outsourced, and hybrid arrangements for appropriate command center and coordination functions.
Identify opportunities to activate priority facility and service capacity through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Support selection, preparation, implementation, and monitoring of pilot regions and patient referral pathways.
Develop recommendations and a phased approach for expansion of the model based on pilot implementation, lessons learned, costs, readiness requirements, and financing and staffing implications.
SPECIFIC RESPONSIBILITIES:
Regional Care and Referral Model
Map existing referral pathways, demand, service gaps, patient travel patterns, provider capabilities, and patient navigation arrangements in proposed pilot regions.
Differentiate appropriate pathways for cases suitable for primary care, direct specialty consultation, diagnostic referral, hospital admission, emergency transfer, and return to primary care.
Define the roles of referring providers, receiving facilities, regional command centers, CHDs, DOH hospitals, LGU health systems, PhilHealth, and the national coordination function.
Establish proposed acceptance, escalation, feedback, transfer, and back-referral rules, including pathways across public and private facilities and regional boundaries, where needed.
Develop regional network maps, service directories, referral criteria, standard operating procedures, and proposed agreements with participating providers, using existing networks and platforms where feasible.
Ensure that the design of regional referral pathways considers priority public health programs, including TB, where relevant to diagnostic, treatment, hospital, and specialty care referrals.
Network Financing
Map applicable PhilHealth benefits, provider contracting and payment arrangements, approved Special Health Fund uses where available, and other lawful financing sources for priority patient pathways.
Identify financing gaps that could prevent referrals from being accepted or completed, including costs related to transport, diagnostics, medicines, and professional services.
Develop practical financing and agreement options with PhilHealth, LGUs, health boards, and participating facilities.
Clarify proposed payment responsibilities, contracting or disbursement arrangements, required approvals, and approaches for tracking cases and payments, subject to applicable laws, regulations, and approval of the responsible authorities.
Command Center Operating Model
Define the proposed operating model for a regional patient navigation and referral center, including hours of operation, clinical triage and escalation, nonclinical call handling, case ownership, quality assurance, workforce requirements, supervision, training, data protection, and continuity arrangements.
Define interfaces between the command center, health facilities, patient navigation mechanisms, and emergency response systems.
Compare in-house, outsourced, and hybrid models for appropriate call center and coordination functions.
Develop recommendations including cost estimates, performance standards, clinical governance safeguards, data and system requirements, and draft specifications or terms for proposed service arrangements.
Define a minimum information set and reporting process covering bed availability, operating service capacity, specialists and other personnel, equipment, diagnostics, critical supplies, and service interruptions.
Link current capacity gaps with approved facility development plans and milestones to support appropriate assignment and monitoring of actions.
Priority Facility Capacity
Identify facilities and services that could be made functional through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Assess demand, readiness, staffing, operating costs, financing requirements, procurement routes, and time to service for identified priority opportunities.
Develop a shortlist of potential investable or contractable opportunities and prepare decision briefs for DOH and relevant LGUs.
Distinguish immediate operational improvements from projects requiring formal feasibility studies, procurement processes, or PPP approval.
Coordinate with relevant technical, finance, legal, and procurement offices in developing recommendations.
Pilot Implementation, Monitoring, and Scale-up
Support DOH in selecting pilot regions and referral pathways based on readiness, regional variation, and potential for learning.
Support participating offices in establishing agreed workflows, preparing staff, developing baseline information, and launching pilot implementation.
Facilitate regular case reviews and support rapid identification and correction of failed referral handoffs.
Monitor referral completion, time to acceptance and service, failed and repeated referrals, patient follow-up, capacity data completeness, financing barriers, and service gaps.
Track both operating performance and progress of actions intended to activate missing facility and service capacity.
Document implementation lessons, costs, decisions required, and minimum readiness conditions for expansion.
Develop a phased plan for extension to additional regions, including accountable offices, financing and staffing implications, and national-level support requirements.
KEY OUTPUTS:
The Senior Health Systems Advisor will provide the following key outputs:
Inception Report and Work Plan
: Work plan, proposed pilot selection criteria, stakeholder mapping, baseline framework, and data requirements.
Regional Diagnosis and Proposed Referral Model
: Assessment of existing pathways, regional network maps, institutional roles, identified capacity gaps, and proposed initial pilot regions.
Pilot Operating Package
: Standard operating procedures, service directory, case and escalation rules, minimum information set, proposed network agreements, and financing pathways.
Command Center and Facility Activation Options
: Assessment of in-house, outsourced, and hybrid command center options, costed recommendations, draft service specifications, and prioritized private-sector or public-private partnership opportunities.
Pilot Launch and Implementation Reports
: Documentation of agreed workflows implemented in selected regions, regular performance reviews, action logs, identified implementation issues, and corrective actions.
Final Report and National Scale-Up Plan
: Assessment of pilot results against baseline, unresolved policy and financing issues, handover package, and phased national scale-up plan.
REPORTING:
The Program Coordinator will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR).
Qualifications
Graduate degree or equivalent advanced training in public health, health systems, health service delivery, health administration, health financing, health economics, or another relevant field.
At least seven (7) years of progressively responsible professional experience in health systems, health service delivery, referral systems, hospital or specialty service integration, health financing, or a related field.
Demonstrated experience in designing, implementing, or strengthening patient referral networks, patient navigation systems, hospital networks, or integrated health service delivery models.
Demonstrated experience coordinating complex, multi-institutional projects involving government agencies, health facilities, local governments, health financing institutions, and/or private-sector providers.
Ability to develop operational models, standard operating procedures, referral pathways, implementation plans, and related technical guidance.
Demonstrated ability to analyze health financing, contracting, and service delivery arrangements and translate findings into practical recommendations.
Strong analytical, organizational, planning, facilitation, and problem-solving skills.
Excellent written and oral communication skills in English and Filipino.
Ability to prepare technical reports, decision briefs, executive presentations, implementation documentation, and other management-level products.
Ability and willingness to conduct field visits and work with regional and local counterparts in DOH-approved pilot areas.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Rwanda
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Malaria Advisor will support the Rwanda Malaria and Other Parasitic Diseases Division (MOPDD) in carrying out life-saving humanitarian assistance (LHA) in full alignment with the new Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical leadership to ensure the successful implementation of cost-effective, lifesaving direct service delivery for malaria prevention and treatment.
The Senior Malaria Advisor will provide expert malaria technical guidance to the Rwanda Malaria and Other Parasitic Diseases Division (MOPDD) in the design and management of in-country programs/projects/activities and in the development of host-country policies, reflecting best practices in malaria prevention and control. The jobholder will identify programmatic bottlenecks and facilitate solutions through coordinated technical expertise in support of the cooperating country’s development objectives.
The Senior Malaria Advisor will be based at the MOPDD within the Rwanda Biomedical Center (RBC). The Advisor will receive day-to-day direction from the MOPDD Director, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. DOS on a weekly and monthly basis, as described below.
The Senior Malaria Advisor will also spend up to 30% of time in this position providing support to the Ebola grants portfolio at the U.S. Department of State for as long as the outbreak persists in East Africa. This includes coordination with Rwanda Centers for Disease Control, RBC, Ministry of Health (MOH), donor partners, and others as needed, to ensure the Ebola preparedness response in Rwanda is functioning well. Technical knowledge in grants and portfolio management, government and donor communications, and budget management is required. This portion of the role is strictly portfolio management; technical knowledge of outbreaks and Ebola is not required but helpful.
Responsibilities
Technical Leadership
Provide expert malaria technical guidance to advance planning and implementation of malaria control interventions.
Support the development of national malaria program strategies and work plans, and specifically provide support on implementation of National Malaria Strategic Plan.
Coordinate the design, planning and implementation of malaria prevention and control activities consistent with the US government’s strategy and with the MOPPD. This will include but is not limited to vector control, case management at facility and community level, chemoprevention, support for malaria vaccine implementation, malaria in pregnancy, procurement and delivery of life-saving commodities, and associated monitoring and surveillance to ensure accountability and track progress.
Together with the host country partners, provide the technical and managerial expertise to MOH health districts and local communities to strengthen institutional capacity.
Keep abreast of current developments and successful interventions via regular engagement with malaria experts (domestic and international) and MOPPD officials, ensuring proven strategies and interventions are integrated in national malaria programming.
Management of Program/Activity Implementation
Ensure that U.S. government resources are maximized towards achievement of sustained results in malaria in line with U.S. government laws, regulations, policies, and procedures to prevent fraud, waste and abuse.
Provide technical support to the DOS implementing partners and managerial support as needed during the planning, design and implementation phases to ensure the quality of interventions and programmatic targets are met.
Recommend changes in strategic and/or implementation approaches, using analysis of program
Advise on National Malaria Program tool review and updating.
Work with partners (in country and global, as relevant) to ensure that programmatic commodities are purchased in a timely and cost-effective manner; and that absorptive capacity exists in implementation sites to receive, manage and distribute these items effectively. Participate in forecasting and quantification meetings to inform malaria commodity quantifications that will guide donor procurements. Troubleshoot bottlenecks in the ordering and delivery process.
Provide expert advice and practical experience in helping the MOH, the MOPPD and other partners to monitor inputs, outputs and outcomes, and report on the program’s overall impact.
If not already in existence, work with the MOPPD and other partners to develop and maintain a monitoring and evaluation plan to be implemented through existing MoH systems and existing USG supported mechanisms. Carry out monitoring and evaluation visits to implementation sites to ascertain all quantitative and qualitative data is collected properly, and programmatic quality and value for money are maintained.
Coordination of Malaria Partners
Ensure effective communication and coordination between the MOPPD, RBC, MOH and other partners related to malaria prevention and control; Global Fund partners including other departments in the host country; donor agencies; and other stakeholders working on malaria control in the host country, as appropriate.
Ensure malaria activities are integrated into overall U.S. DOS-supported health activities and coordinate these activities with the MOPPD, RBC, and MOH to avoid duplication of effort and programming gaps.
Coordinate with other partners and support efforts to address malaria control delivery gaps and help build technical and managerial capacity within the MOPPD at the national, district and lower levels.
Participate in and contribute to malaria related service delivery meetings hosted by the National Malaria Program and
Ebola Preparedness Portfolio/Partners Management
Manage the U.S. DOS Ebola preparedness grants portfolio in Rwanda, overseeing several multi-million USD awards.
Review workplans as needed with government and implementing partners.
Guide implementing partners as they build work plans and carry out activities and pass on direction from U.S. DoS clearly and on time.
Engage government partners, including the MOH, RBC, and Rwanda Medical Supply (RMS), to assess funding needs and set priorities.
Coordinate communication among government partners, implementing partners, and other stakeholders to keep the Ebola response coherent and well aligned.
Identify and address gaps in national Ebola preparedness in partnership with government and donor counterparts.
Communications
Regular conference calls with MOPPD, RBC, partners, US Embassy and Washington to review progress, discuss activities and address emerging issues
The Senior Malaria Advisor should provide information and avail him/herself for calls/meetings with the US Embassy as requested.
The Advisor will provide monthly reports to the US Embassy/U.S. Department of State
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the COR.
Qualifications
Advanced degree (MPH, MS, MD, or PhD) in public health or related
At least 10 years of experience working on malaria programming in low- or middle-income countries, preferably with humanitarian and development sectors, with a strong focus on malaria or other vector-borne diseases, preferably in a similar setting.
Familiarity with USG
Up-to-date knowledge of global and national policies on all aspects of the management of
Up-to-date knowledge of ongoing and emerging issues in malaria, like epidemiology, international policy, evidence development and malaria control strategies, new drugs and new diagnostics.
Ability to manage a complex portfolio of laboratory network
Experience in teaching/training and capacity
Experience with grants management
Demonstrated expertise in evidence-based malaria programming, program design, and
Proven ability to collaborate effectively with host country governments, donors, implementing partners, and community-level stakeholders.
Advanced knowledge of host country government systems and institutions, policies, and regulatory
Excellent oral and written communication
Preferred Qualifications
Experience with USG-funded malaria programs (USG-funded Ebola programs a plus).
Familiarity with tools and platforms for surveillance, community health worker supervision, or integrated health information systems.
Strong analytical and problem-solving
Experience supporting or conducting national assessments, including Demographic and Health Surveys (DHS), SMART surveys, or surveillance systems.
Experience with DOS-funded public health
Relevant technical experience obtained in African countries is
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion.
Responsibilities
Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform.
Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction.
Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement.
Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics.
Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform.
Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions.
Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users.
Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support.
Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership.
Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation.
Qualifications
6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries
Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives
Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products
Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities
Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities
Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts
Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions
Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions
Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams
Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred
Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions
Benefits
This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications.
The base salary range for the AVP role is $
120,000 to $150,000 and the range for the VP role is $150,000 to $185,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Dublin
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a Director of Operations to lead the operational function supporting our growing global business.
This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth.
The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication).
You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business.
Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business.
How you can make an impact:
Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience
Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations.
Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution
Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution
Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements.
Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams
Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities
Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches
Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer
Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements
Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated.
Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement.
Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks.
Let’s connect if you have:
You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role
You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business
You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business
You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey
You have a track record of designing processes and operating models that can scale with significant customer and transaction growth
You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work
You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements
You have experience working closely with Product, Engineering, Compliance and other cross-functional teams
You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability.
You have experience being a PCF-42 or a similar regulated position
Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform.
Responsibilities
Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products.
Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value.
Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement.
Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions.
Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics.
Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth.
Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms.
Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience.
Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams.
Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning.
Qualifications
10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries
Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities
Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems
Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows
Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams
Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions
Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information
Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery
Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams
Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools
Benefits
The base salary range for this role is $140,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
УдалённоUnited States; United Kingdom; Spain; Germany; The Netherlands