Location: Thessaloniki, Greece
Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, is looking for a
Customer Care Representative in a
12
-month fixed-term contract.
About us…
Alumil brings the best of us forward. Our mission is to deliver the creativity of all the Alumilers and thus make the world a more sustainable place. Afterall, “meraki” in Greek, means spirited work, without forcing yourself to be someone you’re not. Be you, be unique, make the difference, that’s the most precious thing to us. Responsibility, innovation, inclusion, and teamwork are the keywords we focus on.
Build excellence with us every day.
The role
As Customer Care Representative, a 12-month fixed-term contract role, your daily routine finds you at our premises in
Thessaloniki
, ensuring an outstanding customer experience while driving engagement and adoption of our digital platforms. Managing customer requests, coordinating with fabricators and internal teams, and supporting the adoption of ALUMIL's digital tools through product demonstrations, user onboarding and ongoing assistance will be the integral parts of your role. Your focus will be supporting the needs on MyWindows and Alumil Build. Let's take a closer look:
Manage incoming customer requests through phone, email, CRM, and digital channels
Qualify customer needs and connect homeowners and developers with suitable ALUMIL fabricators
Maintain accurate CRM records and collaborate with the Digital Experience Consultant to resolve pending requests
Support new users through onboarding, initial setup and their first projects
Provide first-level support, answer user questions and guide fabricators through key application features
Proactively follow up with newly onboarded and inactive users to encourage continued usage
Requirements
Bachelor's degree in Business Administration, Marketing, Communications, Information Technology or a related field
Previous experience in customer service, digital product support or customer onboarding will be considered as a plus
Proficiency in CRM systems, Microsoft Office, and digital communication platforms
Strong ability to learn, understand, and demonstrate digital applications and online platforms
Ability to troubleshoot basic application issues and accurately document support requests
Excellent communication, relationship-building, and customer-centric skills
Proactive mindset with a passion for delivering exceptional customer experiences
Benefits
Provision of private life & health insurance
Benefits according to performance
Continuous learning and support
Excellent working environment
Annual training plan based on your needs
Role specific benefits
ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Kazakhstan; Yerevan, Armenia; Uzbekistan; Tbilisi, Georgia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Remote work opportunity.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure.
ABOUT THE ROLE
As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale.
KEY RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
- Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs).
- Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage.
- Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence.
- Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly.
PARTNER ENABLEMENT & TECHNICAL STRATEGY
- Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops.
- Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem.
- Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners.
- Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value.
JOINT GO-TO-MARKET EXECUTION
- Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions.
- Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals.
- Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery.
- Define and track metrics for partner technical readiness, engagement quality, and revenue impact.
PRODUCT & ALLIANCE COLLABORATION
- Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives.
- Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements.
- Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests.
- Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC).
CROSS-FUNCTIONAL LEADERSHIP
- Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort.
- Partner with Marketing to support partner events, conferences, webinars, and demand generation programs.
- Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures.
- Represent Docker at partner events and conferences as a technical expert and evangelist.
OPERATIONAL EXCELLENCE
- Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes.
- Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams.
- Establish tools, systems, and workflows that enable efficient partner engagement and measurement.
- Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance.
QUALIFICATIONS
REQUIRED
- 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies.
- Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives.
- Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams.
- Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs.
- Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies.
- Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools.
- Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops).
- Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations.
- Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives.
PREFERRED
- Operational experience with Docker, Kubernetes, or similar container-based platforms.
- Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines.
- Background in software development, scripting, or infrastructure-as-code.
- Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.
- Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle.
- Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales.
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Willingness to travel (~30% expected) to support key partner engagements and events.
WHAT SUCCESS LOOKS LIKE
30 DAYS
- Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy.
- Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners.
- Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities.
- Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders.
90 DAYS
- Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership.
- Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness.
- Lead enablement sessions for selected strategic partners and support joint-account planning activities.
- Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem.
1 YEAR
- Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel.
- Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories.
- Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence.
- Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores.
- Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences.
WHY JOIN DOCKER
Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to:
- Shape the technical strategy for how Docker scales through its partner ecosystem
- Build and lead a world-class team of Partner Solution Engineers
- Work with industry-leading partners including major cloud providers, security vendors, and global system integrators
- Influence product direction based on partner and customer insights
- Make a measurable impact on Docker's growth through the channel
- Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances
This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$327.6K– CA$468K OTE + equity
United States: $226.1K – $323K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
We are seeking a highly skilled
Backend Engineer
to join our team of backend and DevOps experts. In this role, you will design and implement scalable, resilient backend services that power products used by millions of users. You’ll tackle complex engineering challenges, from extracting services from a monolith to designing robust APIs and data migrations, while ensuring performance, stability, and maintainability.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
The Qualities That Set You Apart
Technical Mastery
– Deep knowledge of Java/Kotlin and the Spring framework ecosystem, with proven expertise in backend architectures.
Database Expertise
– Strong understanding of PostgreSQL, MongoDB, and Redis, with the ability to design schemas, optimize queries, and ensure data consistency.
API Design Proficiency
– Experience in designing, building, and maintaining REST APIs with a focus on clarity, scalability, and long-term maintainability.
Analytical Mindset
– Skilled at breaking down complex systems and applying logical, systematic approaches to engineering problems.
Quality-Driven Approach
– Commitment to writing high-quality, maintainable code with comprehensive test coverage.
Adaptability & Growth
– Thrives in dynamic, fast-paced environments. Willing to take ownership of difficult problems and continuously grow technical expertise.
Collaborative Spirit
– Strong communication and teamwork skills, enabling seamless collaboration across engineering and DevOps teams.
Your Background
5+ years of professional software development experience
Proficiency in Java/Kotlin and the Spring framework ecosystem
Experience with observability tools (logging, monitoring, tracing)
Solid understanding of PostgreSQL, MongoDB, and Redis
Hands-on experience in domain modeling and REST API design
Track record of delivering scalable and maintainable systems
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee experience across Sierra globally. You’ll play a critical role in helping us create clarity, alignment, and belonging as we grow — ensuring Sierra remains a world-class place to work.
- Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. You’ll build scalable, repeatable processes to strengthen existing programs and be part of the development and launch of new programs such as feedback, performance, engagement, recognition, and more.
- Partner closely with HR, Legal, Finance, and business leaders on company-wide people programs, ensuring all programs meet the needs of the business and are executed with operational excellence and compliance.
- Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication.
- Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience.
WHAT YOU’LL BRING
- 5+ years of experience in People Programs, People Operations, or a related people-focused function within high-growth environments.
- Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies.
- Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams.
- Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution.
- Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency.
- A passion for building clarity, culture, and connection in a rapidly evolving startup environment.
EVEN BETTER…
- Experience supporting or designing programs for global teams across multiple regions.
- Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.).
- Background in organizational development, employee experience, or Learning & Development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Data Engineer supporting Billing & Payments Engineering, you’ll join the Finance Data Engineering team and build the foundation for accurate, scalable billing and revenue data across Anthropic. You’ll work closely with Billing Engineering, Finance and Accounting, as well as Product and other partners, to turn billing and payments data into reliable metrics, reporting and insights. You’ll make sure teams have trustworthy data that scales with our growth, and you’ll lead your own projects to enable self-serve insights that help teams make data-driven decisions.
Key responsibilities
Partner with Billing Engineering, Finance and Accounting to understand their data and reporting needs, and translate them into technical requirements
Design, build and maintain data models and pipelines in dbt that transform raw billing, usage and payments data into canonical datasets
Own revenue data accuracy and reconciliation, making sure billing, usage and revenue data tie out across systems
Define success metrics for billing systems, and build the data models and monitoring to track them
Set data integrity standards and SLAs for timely, accurate delivery of billing and revenue data
Share on-call and data operations responsibilities for Finance Data Engineering pipelines
Build dashboards and self-serve data products that track core metrics and deliver insights across the company
Promote best practices for dbt, data modeling and SQL
Influence the Billing Engineering roadmap from a data systems perspective
Build a thorough understanding of our data models and data architecture
Minimum qualifications
Experience as a Data Engineer, Analytics Engineer or in a similar role
Experience with SQL and Python, and building multi-step data pipelines with tools like dbt
Experience with workflow orchestration tools like Airflow, and version control with GitHub
Familiarity with billing concepts such as invoicing, payments, credits, refunds and subscriptions, and experience working with data from billing systems
Experience building dashboards and reporting in tools like Hex for multiple cross-functional teams
Ability to prioritize and deliver practical solutions quickly
Willingness to solve problems end to end, including work beyond the original scope
Ability to define next steps and keep work moving when requirements are unclear
Interest in Anthropic’s mission of building safe and beneficial AI
Preferred qualifications
5+ years of experience as a Data Engineer, Analytics Engineer or in a similar role
Experience partnering with billing, finance or accounting teams on revenue metrics and reconciliation
Experience building an analytics or data engineering function from an early stage
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE OPPORTUNITY
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted.
Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering.
This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products.
You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes.
WHAT YOU'LL DO
TECHNICAL VISION AND STRATEGY
- Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms.
- Define and sequence "trusted by default" architecture for 20M developers.
- Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps.
- Establish company-wide architectural principles and security standards.
- Identify high-leverage platform investments that enhance security across all Docker products.
- Proactively position architecture ahead of evolving supply chain threats and regulatory demands.
BUILD SECURITY ARCHITECTURE
Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images.
- Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history.
- Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines.
- Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility.
- Align with and help shape emerging supply chain security standards.
- Ensure security controls remain fast and unobtrusive so developers keep them enabled.
SDLC AND DEVELOPER WORKFLOW INTEGRATION
- Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment
- Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us
- Define the developer experience for security tooling, where the secure path is the fast path and the default path
- Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow
- Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives
TECHNICAL EXCELLENCE AND INFLUENCE
- Work with leaders across engineering to drive strategy and execution
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement
- Participate in executive-level discussions, providing architectural perspective on business decisions
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
WHAT YOU'LL BRING
DOMAIN EXPERTISE
- 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling
- Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations
- Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence
- Practical knowledge of supply chain security frameworks and standards
- Expertise in API design, service architecture, and scalable system integration
- Proven record delivering large-scale distributed systems for millions of users and enterprise customers
- Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure
- Bachelor's degree in CS, Engineering, or equivalent practical experience
STRATEGIC AND BUSINESS IMPACT
- Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals
- Experience converting business strategy into technical architectures and roadmaps
- Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes
- Experience leading build-vs-buy decisions for core platform components
LEADERSHIP AND INFLUENCE
- Ability to lead large, cross-company technical initiatives across multiple engineering teams
- Experience partnering with VPs and executives to define and execute technical strategy
- Proven ability to influence technical direction and build consensus without direct authority
- Strong communication skills for presenting to executives and driving organization-wide alignment
- Experience mentoring senior engineers and developing technical leaders
ENTERPRISE CONTEXT
- Experience building products that serve enterprise customers with complex security and compliance requirements
- Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications
- Understanding of how enterprise security teams evaluate, procure, and operate tooling
PREFERRED
- Scale experience at a security, developer tools, or infrastructure software company
- Experience with containers (Docker, Kubernetes) or developer platforms
- Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition
- Proven ability to migrate legacy systems without disrupting business operations
- Contributions to open-source security tools or supply chain security standards
- Recognized technical leader via speaking, publishing, or open-source work
- Advanced degree in CS, Engineering, or a related field
WHAT SUCCESS LOOKS LIKE
Security Posture
- Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration
- Build-time threat classes are addressed architecturally rather than through detection after the fact
- Developers keep security controls enabled because the controls are fast and unobtrusive
Business Enablement
- Security and governance capabilities directly unblock enterprise revenue
- New product SKUs launch in weeks instead of months through the billing platform
- Usage-based billing supports monetization of new security and AI product lines
Platform Leverage
- Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months
- Shared security primitives replace fragmented per-product implementations
- Platform systems achieve 99.9%+ uptime for business-critical workflows
Organizational Impact
- Recognized across Docker as the definitive technical authority on build and supply chain security
- Multiple Staff and Principal engineers developed who can own major domains
- Docker's voice carries weight in the external supply chain security conversation
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $219K – $352K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a Head of Solutions Engineering to turn customer operational needs into feasible, commercially compelling robotics solutions. Based in Boston, you will partner with the Commercial, Product, Engineering and Deployment teams to lead technical discovery, define customer requirements and build a clear path from initial evaluation to scaled deployment.
Initially, you will be the core individual contributor: personally visiting customer sites, designing solutions, developing technical proposals and creating the pre-sales material the Commercial team needs. As demand grows, you will establish and lead the Solutions Engineering function across the UK/EU, US and MENA, hiring and developing regional engineers while retaining direct involvement in strategic opportunities.
WHAT YOU'LL DO
- Customer discovery and requirements:
- Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns and constraints; identify repeatable, high-value use cases for humanoid robotics.
- Align customer Operations, Engineering, IT, Safety, Procurement and executive stakeholders on the problem to solve and measurable success criteria, including throughput, availability, accuracy and human intervention.
- Build credible business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback and sensitivity to performance and deployment ramp-up.
- Solution design and Product partnership:
- Define solution concepts, workflows, layouts, robot configurations, infrastructure and interfaces with customer systems such as WMS, MES, ERP and existing automation.
- Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans and realistic timelines.
- Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort and the potential to reuse capabilities across customers.
- Identify safety, cybersecurity and deployment compliance requirements, coordinating with the relevant specialists and documenting the actions needed for customer approval.
- Technical pre-sales and commercial enablement:
- Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses and customer technical due diligence, working with Commercial and Legal on commitments.
- Provide technical cost and resource estimates to support pricing, deployment planning and commercial risk assessment.
- Create and maintain the full pre-sales technical library: capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models and requirements/SOW templates.
- Train Commercial colleagues and relevant partners to qualify use cases, gather the right site data and communicate approved technical capabilities consistently.
- Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate.
- Validation, acceptance and deployment handover:
- Define the technical scope of demonstrations, proofs of concept and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria and the evidence required for acceptance.
- Work with Commercial to connect each evaluation to a measurable long-term business case and a credible path to larger fleet or multi-site deployment.
- Coordinate technical input to trials with Product, Engineering and Deployment; evaluate results, resolve gaps and translate learning into revised requirements and reusable material.
- Build and lead the global function:
- Define the Solutions Engineering operating model, ownership, technical review process and engagement with regional sales teams, Product, Engineering and Deployment.
- Develop a phased hiring and coverage plan across the UK/EU, US and MENA, aligned to pipeline value, opportunity complexity, travel demand and delivery capacity.
- Recruit, onboard, coach and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation and commercial judgement.
- Establish the tools, CRM discipline, knowledge base and reporting needed to track requirements, feasibility decisions, proposal progress, technical risks and team performance.
WHAT WE'RE LOOKING FOR
- 8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role, ideally within robotics, industrial automation or complex hardware solutions.
- Solid understanding of industrial workflows, automation systems and integrations with platforms such as WMS, MES and ERP.
- Strong commercial acumen, with experience building business cases, ROI models, fleet-sizing estimates, TCO assessments and deployment cost models.
- Ability to work cross-functionally with Commercial, Product, Engineering, Deployment and customer stakeholders to validate feasibility, manage technical risks and align on delivery commitments.
- Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics or AI-driven automation.
- Familiarity with operational modelling, simulation tools and robotics deployment economics.
- Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company.
- Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US and MENA.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: EMEA; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia; South Africa
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
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Android-разработчик на Kotlin. Практический опыт разработки и публикации собственных Android-приложений, включая полный цикл — от архитектуры и UI до тестирования и релиза в Google Play.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
We’re looking for a
Senior Product Manager
to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day.
What will I be doing?
Be responsible for a significant product area or leading an important project.
Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team.
Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement.
Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.
Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact.
Evaluate impact through quantitative and qualitative measures, both in beta and after full release.
Own and maintain the quality of your product area, ensuring every release delivers world-class software.
Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.
Be a leader in your team or projects by role-modelling our company values and R&D principles.
What skills do I need?
There is no minimum years of experience for this role. We’re interested in your impact, drive, and potential. Instead of years, we’ll be looking for evidence that you’ve applied and grown these skills:
Sharp Customer Focus & Problem Framing -
able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs.
Compelling Roadmaps -
define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team
Excellent Product Judgment -
skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.
Build World-Class Product -
able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI.
AI Tech -
Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering.
Technical fluency -
Comfortable engaging with engineers and customers on the modern tech stack — from APIs and SaaS infrastructure to low-code tooling and system architecture.
Outcome Oriented -
define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations.
The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement.
This position will report to the VP, Revenue Operations.
Responsibilities:
Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems.
Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management.
Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance.
Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems.
Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap.
Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement.
Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improvement.
Simplify the end-user experience by reducing unnecessary clicks, duplicate data entry, system switching, and time spent searching for key information.
Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and end-user productivity.
Establish reliable practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and system lifecycle management.
Lead and develop a team of senior subject matter experts across systems architecture, engineering, administration, data, product management, and program delivery.
Set team priorities, operating standards, resourcing plans, and budget recommendations while partnering with Revenue leadership, IT, Data, Security, Finance, and other stakeholders.
Qualifications:
Leadership:
Transformational people leader who inspires team and organizational culture to achieve best-in-class capabilities, processes, and performance. Strong evidence of developing talent and leading an organization to excellence.
Experience:
10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies, with experience in other Revenue operations functions being a plus. Proven ability to lead and execute within a fast-paced, high-growth, complex organization with global operations.
Team Building:
5+ years of experience in building and managing high-growth teams, with a proven track record of coaching and developing team members for growth opportunities.
Passion for Tools and Automation:
Enthusiasm for tools, automation, and system effectiveness. Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, Gong, etc.
Data and Analytics:
Experience with reporting, data analytics, and data instrumentation. Good understanding of Salesforce architecture and ecosystem.
Project Management:
Strong project management expertise in business process alignment and tools implementation.
Communication Skills:
Strong written, verbal, and presentation skills. Ability to multitask, prioritize a variety of tasks, and meet deadlines. Organized and detail-oriented with strong problem-solving and analytical skills.
Business Process Acumen:
Strong understanding of business process flow and the upstream/downstream impact.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$240,600
- $330,700
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500
- $297,600
**
Zone 3:
All other US locations - $204,500
- $281,100*
*
All Zones Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Montreal, Canada
📍 Location: Montreal, Quebec, Canada
📄 Employment Type: Full-Time
🏢 Work Arrangement: TBD
🚀 Start Date: TBD
💰 Compensation: TBD — based on skills and experience
Important Screening Requirements
Must be eligible to work in Canada and capable of obtaining the required security clearance.
Bachelor’s or Master’s degree in Electrical Engineering, Systems Engineering, Aerospace Engineering, or a related field.
15+ years of experience in satellite systems design, particularly for Low Earth Orbit (LEO) missions.
Experience supporting the full satellite systems lifecycle, from design through verification, launch, and operations.
Strong background in electrical system architecture, payload-bus integration, and subsystem interfaces.
Experience with requirements management, system verification and validation, and technical documentation.
Proficiency in MATLAB and familiarity with Agile methodologies. Senior Electrical Satellite Systems Engineer- JD.pdf
About the Role
We are seeking a Senior Electrical Satellite Systems Engineer to lead electrical systems engineering activities for satellite programs, with a focus on Low Earth Orbit (LEO) missions.
The successful candidate will define electrical system architecture, oversee subsystem interfaces, manage requirements and technical documentation, and lead verification and validation activities throughout the satellite lifecycle. This role also involves technical leadership, stakeholder coordination, subcontractor oversight, and support for launch and early operations. Senior Electrical Satellite Systems Engineer- JD.pdf
What We’re Looking For
We’re looking for a senior-level satellite systems engineer with deep electrical systems expertise, strong end-to-end lifecycle experience, and the ability to lead complex technical activities across design, integration, verification, and operations.
The ideal candidate combines systems-level thinking with practical engineering judgment, clear communication, and effective technical leadership. Senior Electrical Satellite Systems Engineer- JD.pdf
Key Responsibilities
System Design & Architecture
Define electrical system architecture supporting payload and satellite bus integration.
Manage system requirements, traceability, and technical documentation, including Concept of Operations (CONOPS).
Oversee interfaces among satellite subsystems, including avionics, electrical power, and Attitude and Orbit Control Systems (AOCS).
Coordinate system-level design activities to ensure compatibility across subsystems.
Analysis & Reliability
Conduct electrical power budgets and system-level analyses.
Perform failure mode and reliability analyses.
Develop and support Fault Detection, Isolation, and Recovery (FDIR) strategies.
Identify system risks and support technical trade-off decisions.
Verification & Validation
Lead system verification and validation (V&V) activities.
Develop verification strategies, test plans, and supporting documentation.
Support ground testing, including Thermal Vacuum (TVAC) and Electromagnetic Compatibility/Interference (EMC/EMI) testing.
Ensure verification activities address system requirements and interface performance.
Testing & Operations
Develop system-level test plans and procedures.
Support launch preparation, Launch and Early Orbit Phase (LEOP), and Satellite Operations Control Centre (SOCC) activities.
Assist with troubleshooting and resolving system-level issues during testing and operations. Senior Electrical Satellite Systems Engineer- JD.pdf
Technical Leadership & Stakeholder Coordination
Mentor engineers and provide technical guidance to engineering teams.
Coordinate with stakeholders, subcontractors, and cross-functional engineering groups.
Lead and participate in design reviews, including:
System Requirements Review (SRR)
Preliminary Design Review (PDR)
Critical Design Review (CDR)
Apply relevant engineering standards and practices, including ECSS and PUS-STD.
Project & Process Management
Oversee subcontractor activities and technical deliverables.
Track technical issues, risks, and project progress.
Support Agile engineering practices and continuous improvement initiatives. Senior Electrical Satellite Systems Engineer- JD.pdf
Required Qualifications
Bachelor’s or Master’s degree in Electrical Engineering, Systems Engineering, Aerospace Engineering, or a related discipline.
15+ years of satellite systems design experience, particularly involving LEO missions.
Experience across the full satellite systems lifecycle.
Strong understanding of electrical system architecture and payload-bus integration.
Experience with avionics, electrical power, AOCS, and related subsystem interfaces.
Experience with requirements management, traceability, and system documentation.
Background in power budgeting, failure mode analysis, reliability engineering, and FDIR.
Experience leading system-level verification and validation.
Knowledge of ground testing, including TVAC and EMC/EMI.
Experience supporting launch, LEOP, and satellite operations activities.
Proficiency in MATLAB and familiarity with Agile methodologies.
Strong communication, leadership, analytical, and problem-solving skills.
Must be eligible to work in Canada and able to obtain the necessary security clearance. Senior Electrical Satellite Systems Engineer- JD.pdf
Preferred Qualifications
Experience with ECSS standards and PUS-STD.
Experience leading satellite design reviews and coordinating technical stakeholders.
Experience overseeing subcontractors and managing technical deliverables.
Experience mentoring engineers and leading multidisciplinary engineering teams.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Scale The Function: Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential.
- Player-Coach: Be a true player-coach who stays in the work: own your own enterprise deals as an individual contributor, running discovery, demos, and technical deep dives alongside your team, while leading and growing a team of high-growth enterprise SEs. Set the bar by example, jump into the most strategic cycles, and turn what you learn in the field into coaching and playbooks that raise the whole team. As the team grows, become a strategic leader and more manager focused.
- GTM Technical Expert: Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle.
- Cross-Functional Work: Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions.
- Lead & Support Customers: Act as a technical leader in early-stage customer conversations, helping your team understand, anticipate, and solve customer needs to advance Sierra’s industry-leading AI solutions.
WHAT YOU'LL BRING
- 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, with at least 3+ years in a leadership capacity.
- Experience developing frameworks for how SEs partner with Sales, Product, and Engineering to deliver impact efficiently across accounts.
- History of establishing metrics and systems that measure SE impact on pipeline health, win rates, and customer adoption.
- Track record of leading presales processes and supporting enterprise and strategic sales cycles from discovery through close.
- Ability to translate customer business problems into Sierra’s technical solutions and clearly communicate to both technical and non-technical stakeholders across complex organizations.
EVEN BETTER
- Experience building Sales Engineering orgs in emerging categories (e.g., AI, data, security).
- Comfort with workflows, AI and ML concepts, APIs/webhooks, and JSON.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality.
You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams.
People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here.
WHAT YOU WILL BE DOING
- Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals.
- Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs.
- Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike.
- Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations.
- Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers.
- Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses.
- Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements.
- Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations.
- Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery.
ABOUT YOU
EXPERIENCE
- 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company.
- Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams.
- Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes.
- Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard).
- Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics.
TECHNICAL SKILLS
- Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go).
- API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments.
HOW YOU WORK
- Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders.
- Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel.
- Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment.
NICE TO HAVE
- Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA).
- Background: Former software engineering, developer advocacy, or technical product management background.
- Languages: Business fluency in an additional European language.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/