Location: Budapest, Budapest, Hungary
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 1 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of
English & Spanish
language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-HYBRID
#LI-GB1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Budapest, Budapest, Hungary
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 1 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of
English & French
language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-HYBRID
#LI-GB1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Berlin, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE ROLE: PRODUCT LEAD, GROWTH ⭐️
We are looking for a proven product leader to lead the next phase of Alan’s growth.
Our self-serve business now brings in €1M of incremental ARR every week. We got there with a funnel that was ahead of the market for years, built for health insurance, one country and one way of buying.
That playbook will not get us to the next 10x. Alan is moving to many products, many countries and new segments, and prospects are starting to buy through AI assistants. We need someone who has scaled growth before to write the next playbook and lead the product team that delivers it.
About the Growth area
The Growth area owns Alan’s self-serve business: every member and company that signs up without a sales account executive.
- It covers individuals (freelancers, retirees, etc) and small companies.
- It covers everything that happens before someone becomes a member: how prospects find Alan, how they decide we are right for them, and how they start.
- On the go-to-market side, segment leaders own offer, pricing and channels for their segments, and marketing teams run paid, SEO / GEO, partnerships, brand and more.
- On the product side, product crews build. Conversion owns the flows and referral surfaces that turn prospects into members. Growth Infrastructure owns the website, marketing measurement and marketing ops.
As Product Lead for Growth, you will lead the product side of the area and partner with our business and marketing leaders to accelerate growth.
A subset of hard questions to answer:
- One funnel to many: how do we make launching a new funnel for a new product, country or partner as easy as writing a prompt? How do we empower business owners to iterate on the conversion flows?
- Experience before signing: how does a prospect get to try Mo, the Clinic and the Shop before signing, without slowing down their decision?
- The comparison moment: how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?
- Buying through AI: when the journey starts in ChatGPT, how do we become the answer it cites, and the product people can buy right there?
- Channel leverage: how do we use technology to make each acquisition channel faster, cheaper and smarter, and how do we decide spend on incrementality?
- Cross-sell at acquisition: how do we sell more than one product from the first signature?
We have strong convictions on some of these and open questions on others. We expect you to bring your own view and to change ours.
What you will do:
- Set the vision. You will own the multi-year growth product vision, turn it into a small number of big bets, and align the roadmaps behind them. You will also decide what we stop doing, so that we both invest in incremental optimization and big bets.
- Build an experimentation engine that compounds. We have a baseline of A/B testing and a shared bar for what counts as a win. You will take it to the level covering velocity, rigor, incrementality and learning loops.
- Make Growth AI-native. You will lead conversational AI in our sales flows, AI-native acquisition surfaces and Alan’s presence in LLM ecosystems. You will also build the AI tooling our marketing teams need to scale their output (content, landing pages, campaigns, lead qualification) without scaling headcount at the same rate.
- Lead and grow the team. You will manage the PMs in the area and help lead Design, Engineering and Data in the area.
- Go deep yourself. At Alan, everyone is also an individual contributor, and AI makes that more true every month. We expect you to personally drive selected initiatives to kickstart or unblock them.
- Partner with business leaders. You will work with segment leaders and marketing as a peer, and you will own growth outcomes jointly with them.
⭐️ ABOUT YOU ⭐️
- You have 6+ years of experience leading product teams, with a track record of moving the numbers at scale. You have led growth for a product with significant self-serve or B2C acquisition, and you can point to the curves you bent.
- You have led growth teams. You have managed PMs directly and you have handled hiring, coaching, hard feedback and performance calls.
- You set the vision. You have a track record of setting the direction and balancing optimizations and big bets. You have brought business, marketing and engineering leaders along with you.
- You coach. People you hired and coached have grown into strong PMs and leaders, and you raise the craft bar of the people around you.
- You deep dive. You open the funnel analysis yourself, challenge an experiment read, question attribution and spot a vanity win before anyone else.
- You are data-driven. Experimentation, incrementality and attribution are your native language, and you can push a data team to a high standard.
- You have worked across a portfolio of products and countries, ideally by building shared platforms rather than one-off flows. This is a strong plus.
- You have an opinionated view of where AI is taking acquisition and buying journeys (LLM discovery, conversational selling, agentic commerce), and you have turned that kind of view into shipped product.
- You talk to prospects and members often, you enjoy it, and what you hear changes your mind.
- You care about healthcare. Alan’s mission has to matter to you, and for us this is essential.
- You are fluent in English. French is a nice-to-have.
For this opportunity, we are aiming to hire within the F or higher level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Change Management Specialist Finance Transformation
Remote, United States
*This is a 6 month contract assignment
At Sony Interactive Entertainment (SIE), we are transforming how Finance operates through innovation, technology modernization, and operational excellence. As part of the newly established Finance Transformation Office (FTO), the Change Management Specialist serves as the Organizational Change Management (OCM) lead responsible for designing and driving the people strategy that enables successful transformation across our global Finance organization.
Reporting to the Director of Finance Transformation, this individual contributor will develop enterprise-wide change management strategies, frameworks, governance, stakeholder engagement plans, communications, and adoption measurement that support successful implementation of Finance transformation initiatives. Working across Finance, IT, HR, and other business functions, this role will influence leaders at every level to build organizational readiness, accelerate adoption, and embed sustainable change.
The ideal candidate brings deep expertise leading organizational change for complex Finance, ERP, or enterprise transformation programs. They combine strategic thinking with hands-on execution and are comfortable partnering with executive leadership while influencing cross-functional stakeholders in a highly matrixed global environment.
Responsibilities:
Organizational Change Strategy & Planning
Design, implement, and continuously evolve the Organizational Change Management (OCM) strategy supporting the Finance Transformation portfolio.
Develop and maintain enterprise OCM frameworks, methodologies, governance models, and reusable toolkits that establish consistent change practices across initiatives.
Lead Change Impact Assessments to identify impacted stakeholder groups, business risks, organizational dependencies, and adoption requirements.
Establish governance for organizational readiness, change saturation, and adoption planning, providing insights and recommendations to transformation leadership.
Develop stakeholder engagement strategies tailored to global, regional, and functional audiences.
Executive Sponsorship & Stakeholder Engagement
Partner with executive sponsors across the C-suite, Finance Leadership Team (FLT), and Executive Leadership Team (ELT) to build active and visible sponsorship throughout the transformation lifecycle.
Coach senior leaders on effective change leadership and provide strategic guidance, messaging, and materials that reinforce adoption.
Develop Sponsor Coalition Maps that align executive sponsorship across workstreams and organizational levels.
Build trusted relationships across Finance, HR, IT, and business leaders to drive alignment, engagement, and accountability.
Communications & Change Delivery
Develop and execute integrated communication strategies that support Finance Transformation initiatives across global audiences.
Create executive communications, leadership briefings, town halls, intranet content, and other change materials that reinforce transformation objectives.
Design audience-specific communication plans based on stakeholder needs, organizational impact, geography, and business priorities.
Establish enterprise OCM standards, templates, and toolkits that enable consistent change delivery across the Finance Transformation portfolio.
Develop People Manager Enablement and Change Champion programs that equip leaders to effectively guide their teams through change.
Implement feedback mechanisms to measure stakeholder sentiment and continuously improve communication effectiveness.
Change Readiness, Adoption & Reporting
Define and implement enterprise change readiness assessments across Finance Transformation initiatives.
Develop executive dashboards, scorecards, and reporting that provide visibility into organizational readiness, adoption progress, key risks, and benefits realization.
Establish and monitor key Organizational Change Management metrics, including stakeholder engagement, adoption, training effectiveness, communications impact, and sponsor effectiveness.
Track adoption outcomes and provide data-driven recommendations that improve business performance and transformation success.
Conduct post-implementation reviews and incorporate lessons learned into future change management practices.
Resistance Management
Identify potential sources of organizational resistance and develop targeted strategies that improve stakeholder engagement and adoption.
Apply established change management methodologies, including Prosci ADKAR or comparable frameworks, to support successful organizational transitions.
Partner with business leaders to resolve adoption challenges and reinforce sustainable behavioral change across impacted teams.
Training & Capability Development
Serve as the Organizational Change Management subject matter expert for the Finance Transformation Office, providing guidance and coaching across transformation initiatives.
Conduct Training Needs Analyses and partner with HR and Learning & Development to develop learning pathways that prepare employees for new processes, systems, and ways of working.
Design manager enablement resources that strengthen leadership capability and support successful change adoption.
Measure training effectiveness and recommend improvements that accelerate user proficiency and long-term adoption.
Enterprise Change Capability
Build long-term organizational change capability by developing reusable playbooks, governance models, knowledge repositories, and best practices that can be leveraged across future transformation initiatives.
Promote continuous improvement by identifying opportunities to enhance change management practices, tools, and organizational maturity.
Design recognition strategies that reinforce desired behaviors, celebrate transformation milestones, and support sustained adoption.
Qualifications:
8+ years of progressive Organizational Change Management experience supporting large-scale business transformation initiatives within complex global organizations.
Demonstrated success developing enterprise-wide change management strategies for Finance, ERP, operating model, or technology transformation programs.
Experience establishing Organizational Change Management governance, stakeholder engagement strategies, executive sponsorship programs, communications, training, and adoption frameworks.
Proven ability to develop executive reporting, change readiness assessments, dashboards, and metrics that inform leadership decision-making.
Strong experience influencing executive leaders and cross-functional stakeholders without direct authority.
Experience partnering with Finance, IT, HR, and business leaders in highly matrixed organizations.
Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Organizational Psychology, or a related field.
Prosci Certified Change Practitioner, Certified Change Management Professional (CCMP), APMG Change Management Practitioner, or equivalent change management certification.
Preferred Qualifications:
PMP certification.
MBA or other advanced degree.
Experience supporting SAP S/4HANA, ERP modernization, or other enterprise technology implementations.
Experience leading Organizational Change Management within Finance transformation programs.
Management consulting experience (Big Four or equivalent) supporting Finance Transformation or Organizational Change Management.
Experience developing enterprise-wide Organizational Change Management frameworks, governance models, and playbooks.
#LI-SV1
#Remote
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below.
$117,800
—
$176,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Overview
Nex is looking for a Senior Producer, External Japan to drive our externally developed game projects on Nex Playground in the Japanese market. Sitting in the Publishing organization and reporting to the Japan General Manager, this is a pivotal role as we expand beyond our internal development capacity, and a unique opportunity to tap into Japan’s world-class game development ecosystem and its rich landscape of iconic IP.
You will own the external product pipeline from ideation through launch and sustain phases, working with a wide range of Japanese game developers, from major studios to mid-size and boutique teams, as well as leading IP holders spanning anime, manga, character, and entertainment franchises, to bring bar-raising experiences to Nex Playground.
The Senior Producer, External Japan will partner closely with internal game development teams, QA, BD, Legal, and the Japan GTM team, while collaborating with the US Publishing organization to ensure Japan’s external content pipeline is aligned with the global roadmap and platform standards.
The Role
Your core focus is managing Japan’s external game development pipeline end-to-end, from identifying and onboarding the right developer and IP partners, through green light, production, launch, and live operations. That includes:
Owning the full production pipeline for externally developed experiences in Japan, from developer pitch and selection through GTM and sustain.
Building and managing relationships with Japan-based game developers of all scales, from major studios to mid-size and boutique teams, as second-party development partners.
Negotiating and managing partnerships with Japanese IP holders, including anime, manga, character, and entertainment licensors.
Serving as the primary Japan-side partner to the US Publishing team, ensuring Japan’s external content pipeline is integrated into the global roadmap.
Reporting to the Japan General Manager and representing Japan’s external development strategy in global publishing forums.
What You’ll Do
Game Quality & Creative Direction
Develop a deep, inside-out understanding of each externally developed title, its gameplay systems, creative vision, target audience, and quality bar, so that all feedback and decisions are grounded in a clear view of what the game needs to be.
Set the destination clearly for each project, defining the quality bar and creative vision, while leaving how to get there to the developer and their Director. The Producer’s role is to bring out the best in the development team, not to do their job for them.
Conduct regular, structured playthroughs and build reviews throughout the development cycle, providing sharp, meaningful, and timely feedback through questions and commentary that motivate the team and elevate quality without overriding the developer’s creative ownership.
Continuously assess whether each project is tracking toward the right vision, not just technically complete, but genuinely fun, polished, and right for the Nex Playground audience, and course-correct early when it is not.
Recognize that a project requiring the Producer to take over creative direction is already in trouble; intervene early through clear communication, targeted feedback, and escalation before a project reaches that point.
Exercise the Producer’s ultimate authority decisively and with sound judgment when necessary, including recommending a change of Director or, in extreme cases, replacing the Developer entirely. Knowing when and how to make that call, and having the courage and clarity to act on it at the right moment, is one of the most critical responsibilities of this role.
Budget, Schedule & Green Light Management
Drive the green light process for each Japan external project, proactively coordinating with BD, Finance, Legal, and US Publishing to gather required inputs, align stakeholders, schedule green light reviews, and secure formal approval to proceed.
Own the milestone approval process end-to-end: prepare milestone review materials, schedule and facilitate approval meetings with relevant internal stakeholders, manage pre-meeting alignment, and ensure decisions are documented and communicated clearly.
Manage the full budget for each Japan external development project, tracking costs against approved budgets, processing milestone payments, managing change requests, and flagging financial risks to the Japan GM and Finance team.
Define, maintain, and enforce project schedules and milestone plans for all Japan external titles, holding developers accountable to agreed timelines and proactively identifying and resolving schedule risks before they become blockers.
Escalate budget overruns, schedule slippage, or unresolvable quality concerns to the Japan GM and US Publishing team promptly, with clear context and recommended actions.
External Production Pipeline Management
Oversee the entire production pipeline for Japan externally developed experiences, including developer pitch and selection, green light, project planning, milestone tracking, and launch readiness.
Build out production frameworks and implement tracking mechanisms to manage the Japan external pipeline from pre-green light through GTM and sustain phases.
Foster a collaborative, problem-solving approach with Japan development teams to drive high-quality games and experiences that meet Nex Playground’s bar.
Work with the internal Development team to support Japan external projects as needed, ensuring smooth integration with Nex Playground’s platform and technical standards.
Developer Relationships & Onboarding
Identify, evaluate, and onboard Japan-based game developers across all scales, from major studios and mid-size teams to boutique developers, as Nex Playground external development partners.
Manage the full developer onboarding process for Japan developers, including documentation, tooling access, Discord channel management, and ongoing developer communications.
Contribute to an evolving green light process for new Japan development projects, coordinating with BD, Finance, and Legal to conduct thorough developer due diligence and reviews.
Build long-term, trust-based relationships with Japan’s game development community across all studio sizes and types, positioning Nex Playground as a premier platform partner.
Represent Nex Playground at Japan game industry events, developer conferences, and networking forums to identify and cultivate new development partnerships.
Japanese IP Partner Management
Identify and pursue partnerships with Japanese IP holders across anime, manga, character franchises, and entertainment properties that are a strong fit for Nex Playground’s audience.
Develop and implement a constructive feedback loop for Japanese IP holders and key internal stakeholders to enhance overall game quality while upholding high standards across gameplay, visuals, branding, and design.
Manage day-to-day relationships with IP licensors, including approval processes, creative reviews, milestone sign-offs, and compliance with licensor brand guidelines.
Work closely with BD and Legal to structure and negotiate IP licensing agreements, ensuring commercial terms and usage rights are clearly defined and protected.
Navigate the nuances of Japanese licensor relationships with cultural sensitivity and professionalism, building mutual trust and long-term partnership value.
Localization Support & Planning
Work closely with the Localization Manager to ensure localization is planned, scoped, and resourced from the earliest stages of each Japan external project, not treated as an afterthought.
Incorporate localization milestones into each project’s master schedule, ensuring string freezes, asset handoffs, translation turnarounds, and localization QA are accounted for and protected throughout the production cycle.
Monitor localization progress against the schedule, proactively identifying risks or delays and working with the Localization Manager and external developer to resolve blockers before they impact the launch date.
Facilitate communication between the external developer and the Localization Manager, ensuring developers understand localization requirements, handoff processes, and quality standards from the outset.
Ensure that localized builds are reviewed and signed off as part of the milestone approval process, and that localization quality is treated as a non-negotiable component of overall game quality.
Live Operations & Sustain
Plan and manage for success with Live Operations for Japan external titles, including developing update plans, quality of life improvements, and major content releases.
Monitor post-launch performance of Japan external titles using data-driven insights to inform live ops decisions and improve KPIs aligned with business goals.
Coordinate with Japan GTM, QA, and the US Publishing team on content release cadence and sustain strategy for Japan external titles.
Manage IP licensor approvals for ongoing live content updates, ensuring all new content meets licensor standards and is cleared efficiently.
Cross-Functional Collaboration
Partner with:
Japan General Manager: direct reporting line; external production strategy, green light decisions, and Japan content roadmap
US Publishing team: align Japan external pipeline with global roadmap, share production frameworks, and coordinate on platform standards
Japan GTM & Performance Marketing Manager: coordinate on launch readiness, GTM planning, and content marketing for Japan external titles
Internal Game Development team: technical integration support for Japan external projects
Localization Manager: support localization planning and execution for Japan external titles, ensuring localization is scoped into the project schedule from the outset, milestones are met, and the final localized product meets Nex Playground’s quality standards
BD & Legal: developer due diligence, IP licensing negotiations, and contract management
Finance: budget management, milestone payment processing, and development cost tracking
Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones.
What You Bring
Must-Have
6+ years
of experience in game production, including full ownership of project budgets, milestone schedules, payment processing, and quality management from green light through launch.
Proven experience driving green light and milestone approval processes, coordinating cross-functional stakeholders, facilitating approval meetings, managing pre-meeting alignment, and securing sign-off across BD, Finance, Legal, and publishing teams.
Deep, inside-out knowledge of game development, able to assess the quality and direction of a project at any stage and provide feedback that is sharp, meaningful, and motivating without overriding the developer’s creative ownership.
Proven ability to set a clear destination for a development team, defining the vision and quality bar, while empowering the developer’s Director to own how to get there.
Sound judgment and courage to make the hardest calls when necessary, including recommending a change of Director or replacing a Developer who is not delivering, and the experience to know when that moment has come.
Experience managing relationships with Japan-based game developers across varying studio sizes and types, with a strong understanding of Japan’s game development culture and industry dynamics.
Experience managing IP partnerships with Japanese licensors (anime, manga, character, or entertainment franchises), including approval processes and creative reviews.
Strong knowledge of game development disciplines, including engineering, design, art, and QA.
Exceptional communication and interpersonal skills, with the ability to build strong, trust-based relationships with external partners and internal stakeholders.
Strong problem-solving skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
Adaptability to change and composure in fast-paced, ambiguous environments.
Native or near-native Japanese proficiency
(written and verbal) for developer and IP partner relationships; strong English proficiency for collaboration with US Publishing and internal teams.
Nice-to-Have
Experience with motion-based, interactive, or family-focused games.
Passion for kids’ and family entertainment, with an understanding of what resonates with Japanese family and kids’ audiences.
Existing relationships with Japan-based game developers of any scale, IP licensors, or entertainment companies.
Experience working in a global publishing organization, bridging Japan-side production with US or international HQ teams.
Familiarity with live operations frameworks, including update planning, content release cadence, and player retention strategies.
Experience using data-driven insights to inform production and live ops decisions.
Background in or strong understanding of Japan’s anime, manga, and character licensing ecosystem.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Security Engineer to build the systems that triage and validate bug bounty and other externally reported security findings, not to work the queue. This role suits a software engineer moving into security or a security engineer with a strong engineering background. You will build large language model (LLM) and agent-based tooling that validates findings, traces them to their root cause, and opens fixes for well-understood vulnerability classes. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Build the systems that take in externally reported vulnerabilities and assess validity, severity, and reproducibility at a volume manual triage cannot match
Build LLM and agent-based analysis that validates business logic, authentication, and design-level findings, not just known signatures
Build systems that trace validated findings to their root cause and propose, and increasingly open, fixes for well-understood vulnerability classes, with human review gates
Own the bug bounty program, including scope, policy, and researcher engagement, and feed every resolved report back into automated triage
Extend the tooling into security testing capabilities that customers can use on what they build and deploy
What you need
5+ years of software engineering or security engineering experience, building and shipping production systems or internal tools
Wrote production code in JavaScript/TypeScript on Node.js, with hands-on experience in web frameworks such as Next.js or React
Built with LLM or agent-based tooling
Reproduced and assessed externally reported vulnerabilities, including judging severity
Bonus if you
Built security automation used across an engineering org, not just for your own team
Built systems that auto-generate or propose code fixes, not just findings
Tested or secured multi-tenant platforms where customer-built applications run on shared infrastructure
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a Security Engineer to join our Cloud Security Engineering team. In this role, you'll help strengthen the security of our platform by building and improving the controls that protect our infrastructure. You'll play a key role in making security a core part of how we build, deploy, and scale our systems, while helping the company grow securely and confidently.
You'll report to the Security Operations Manager, and this is a hybrid or fully remote within the United States. If you're based within commuting distance of our SF or NY offices, the role includes in-office anchor days on Monday, Tuesday, and Friday.
What you'll do
Design and implement scalable security controls across our cloud-native platform.
Harden infrastructure components using infrastructure-as-code, policy enforcement, and service isolation.
Build secure by default infrastructure and code CI/CD pipelines.
Collaborate with platform and infrastructure teams to integrate security best practices into architecture and workflows.
Stay ahead of cloud security trends and adopt cutting-edge technologies to enhance platform resilience.
Conduct threat modeling, risk analysis, and mitigation planning for critical systems.
Drive improvements in monitoring, detection, and incident response at the platform level.
Build, deploy and maintain relevant tooling.
What you need
8+ years of experience in infrastructure or platform security roles.
Deep understanding of secure cloud infrastructure (AWS/GCP), identity and access management, and system hardening.
Proficient with tools like Terraform, CDK, Kubernetes, and CI/CD security.
Skilled at balancing engineering realities with principled security practices.
Proven track record of shipping secure, resilient systems at scale.
Bonus if you
Have built or scaled security automation pipelines.
Contributed to open-source security projects or tools.
Hold certifications such as GCP Security Engineer, AWS certifications, CISSP, or OSCP.
Hold a bachelor's or master's degree in Cybersecurity or similar disciplines.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Panama City, Panama
The International Recruiter owns full-cycle recruitment for the Group’s Panama operations and its
international hiring needs. The role sources, screens, and assesses candidates across multiple
countries — with particular emphasis on Europe and the United States — manages the hiring
pipeline end-to-end, and partners with hiring managers across the Group’s entities to fill roles quickly
and with quality. The position is based in Panama and operates across multiple time zones.
Requirements
International recruiting experience: 2–3 years of experience recruiting for roles in more than
one country with particular emphasis on Europe and the United States (mandatory).
English: Fluent English, written and spoken, at a professional level (mandatory).
Full-cycle recruiting: Proven track record managing the process end-to-end, from sourcing to
offer.
Sourcing tools: Proficiency with LinkedIn Recruiter and major job boards and sourcing
channels.
ATS / database: Experience using an applicant tracking system and maintaining a candidate
database.
Assessment skills: Strong CV-screening and interviewing skills.
Communication: Excellent communication and stakeholder management across cultures and
time zones.
Work authorization: Based in and legally authorized to work in Panama.
“hunter” mindset and persistence in reaching passive candidates.
Able to manage multiple open roles and pipelines simultaneously without
losing quality.
Comfortable engaging candidates and managers in
different countries.
comfortable working to targets and KPIs.
Panama City, Panama; The position is based in Panama and operates across multiple time zones; time zones
Location: Colombia; Brazil; Argentina; Bolivia, Plurinational State of; Dominican Republic; Uruguay
We are seeking an architect-level Automation Framework Engineer to design, build, scale, and maintain enterprise automation frameworks across UI, API, document, and integration-heavy workflows. This role will also support AI-assisted QA initiatives (E.g. test generation, pipeline support and failure analysis)
The ideal candidate can speak to real-world examples of how they have designed frameworks for scale, security, and long-term stability as applications, teams, environments, and delivery pipelines evolve.
Key Responsibilities
Architect, build, and maintain scalable UI automation frameworks using Playwright and Selenium
Design frameworks supporting multiple teams, applications, environments, and CI/CD pipelines
Build reusable API and integration testing components (Postman, GraphQL, PactumJS, REST clients)
Support document-heavy and compliance-driven workflows (disclosure validation, OCR, document intelligence)
Implement automation observability: logging, diagnostics, flaky test detection, and trend reporting
Support AI-assisted automation: test generation, regression optimization, and failure triage
Requirements
Required Experience
Deep hands-on experience building and maintaining enterprise automation frameworks
Advanced coding experience in TypeScript, JavaScript, or C#
Strong experience with Playwright, Selenium, or similar automation tools
Strong CI/CD experience, preferably with Azure DevOps
Experience designing automation for distributed systems, APIs, integrations, and complex workflows
Ability to explain real-world framework design decisions, tradeoffs, and long-term maintenance strategies
Core Evaluation Areas
Scale
Candidates must explain how they designed automation frameworks that scaled across teams, applications, and environments. Examples may include scaling test execution across CI/CD pipelines, supporting multiple products from one framework, designing reusable components, and managing test data and environment configuration.
Security
Describe security practices when building frameworks: secure credential management, avoiding hardcoded secrets, role-based access, secure test data handling, pipeline security, and protection of sensitive data.
Stability
Explain how automation remained stable as applications evolved: reducing flaky tests, maintaining reusable selectors, versioning framework components, handling application changes without large rewrites, and separating true defects from automation failures.
Nice-to-Haves
Mortgage, lending, banking, or FinTech experience
Experience with compliance-heavy or document-heavy workflows
Experience with AI-assisted QA, Azure OpenAI, or Claude
Experience with Azure Document Intelligence
Experience optimizing regression test selection
Candidate Screening Guidance
As an architect-level automation professional, you will be expected to be able to walk us through your projects where you accomplished feats on building, scaling, securing, stabilizing integrating and maintaining automation frameworks.
You will be considered a strong candidate if you are able to provide real-world examples of the aforementioned accomplishments.
Location: Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a
German and French speaking
IT Service Desk
Analyst
for our team. The person can be based everywhere in EU.
Task and Responsibilities:
provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First level technical support
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware migration teams with information and appropriate reports and lists
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Requirements
Language skills: fluent
German and English
, French is a big advantage
Technical skills are a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards.
As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world.
Job Summary
We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies.
As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-powered development tools to trace errors and identify root causes.
Debug front-end and back-end systems, including APIs, databases, and application logic.
Implement maintainable fixes using TypeScript across the application stack.
Improve edge-case handling, reliability, and overall application performance.
Draft clear and professional customer emails explaining issues, resolutions, and next steps.
Provide calm and empathetic support during high-pressure customer situations.
Collaborate with product, QA, and engineering teams to prioritize and resolve issues.
Assist with patch releases and ongoing platform improvements.
Update internal documentation, runbooks, and knowledge base articles to improve future support processes.
Requirements
Experience developing applications using JavaScript and TypeScript.
Hands-on experience with Next.js, React, Node.js, Supabase, and SQL.
Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail.
Ability to work independently, take ownership of issues, and drive resolutions to completion.
Excellent written English communication skills and the ability to explain technical concepts to non-technical users.
Comfortable communicating directly with customers and diagnosing technical issues in a professional manner.
Experience using modern development workflows, version control systems, and software engineering best practices.
Experience independently shipping software features or contributing to production applications is preferred.
Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus.
Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions.
As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster.
Job Summary
We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues.
As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams.
This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs across the platform.
Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes.
Write clean, maintainable TypeScript code to resolve bugs and improve application stability.
Contribute fixes across both frontend and backend systems.
Communicate technical solutions clearly through customer-facing emails.
Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations.
Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability.
Document common issues, solutions, and troubleshooting processes within internal knowledge bases.
Assist with monitoring, testing, and continuous improvement initiatives.
Requirements
Basic experience with JavaScript and TypeScript development.
Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase.
Strong debugging, troubleshooting, and problem-solving skills.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Comfortable communicating directly with customers and handling technical issues professionally and empathetically.
Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision.
Strong attention to detail and a willingness to learn new technologies and tools quickly.
Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous.
Previous customer support or technical support experience is preferred.
Experience contributing to production applications or independently shipping software features is a plus.
Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial.
Successfully diagnose and resolve customer issues accurately and efficiently.
Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards.
Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams.
Provide professional, calm, and customer-focused support, particularly during high-pressure situations.
Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Zimbabwe
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-energy, resilient Sales Development Representative to serve as the engine of our growth. In this role, you will be the first point of contact for potential customers, responsible for sparking interest and building the pipeline that fuels the company’s success. This is an ideal position for a motivated professional who thrives in a fast-paced environment and is eager to master the fundamentals of the sales cycle while making an immediate impact.
Key Responsibilities
Execute high-volume outbound cold calling campaigns to identify and qualify new business opportunities.
Manage a consistent daily cadence of outreach across phone and email to exceed activity benchmarks.
Effectively communicate the value proposition to prospects and overcome common objections.
Research target accounts and key stakeholders to ensure outreach is relevant and impactful.
Schedule discovery calls and meetings for Account Executives to ensure a seamless handoff.
Document all activity meticulously within the CRM to maintain data integrity and track progress.
Requirements
Proven experience or a strong desire to work in a high-volume outbound sales environment.
Exceptional verbal and written communication skills with a confident phone presence.
A "hunter" mentality with the resilience to handle rejection and remain focused on goals.
Strong organizational skills and the ability to manage time effectively in a production-oriented role.
Competitive spirit and a drive to consistently hit and exceed established KPIs.
Previous experience using CRM tools (such as Salesforce or HubSpot).
Prior experience in a high-call-volume role or telemarketing environment.
Knowledge of sales prospecting tools and email automation software.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Remote - US East
About the Job:
We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:
Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
Respond to RFPs, and manage technical environments to support enterprise sales motions.
Translate complex client requirements into scalable, sustainable, and technically sound solutions.
Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications:
8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
Experience in areas such as the SDLC, cloud architecture, or DevOps.
Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
Specific Requirements:
50% travel required
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
214,000 - $295,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
193,000 - $265,000
**
Zone 3:
All other US locations - $
182,600 - $251,020*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology monitors vital physiological metrics to offer personalized insights that enhance fitness, health, sleep, and recovery.
As a Software Engineer II on the Core team, you will build the foundational services that power the WHOOP App and develop features that empower members to optimize performance and longevity. You will play a critical role in building and scaling the foundational systems that power the WHOOP member experience for fitness, sleep, strain, recovery, and integrations. You will partner closely with other engineers, product management, design, data science, and performance science to shape and build the polished member-facing experiences for these features.
Responsibilities
- Own the design, implementation, and delivery of backend services that power member-facing experiences, collaborating with cross-functional partners to deliver scalable, reliable solutions.
- Contribute to technical planning by translating product requirements into actionable engineering work, identifying risks and dependencies, and delivering iteratively.
- Improve system reliability, performance, and observability through testing, monitoring, and continuous refinement.
- Contribute to shared engineering foundations through code reviews, documentation, and technical discussions that improve team effectiveness.
- Support other engineers through collaboration, knowledge sharing, and constructive feedback.
Qualifications
- Demonstrated ability to independently deliver production-quality software while collaborating effectively across engineering, product, and design.
- Strong proficiency with backend development, including Java, RESTful APIs, and relational databases such as Postgres.
- Experience working with cloud platforms and asynchronous systems such as Kafka or SQS.
- Experience designing, testing, and maintaining reliable, scalable backend services.
- Understanding of distributed systems, observability, and performance optimization.
- Strong collaboration and communication skills with cross-functional partners.
- Growth mindset with a desire to learn, iterate, and continuously improve.
- Enthusiasm in leveraging AI tools while maintaining high standards for quality and engineering excellence.
- Bonus: Experience contributing to mobile applications or shared platform services.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: New York City, NY
Who We Are
Babylist is the leading platform for expecting and new families — and our showrooms in Beverly Hills and NYC are where that mission comes to life in person. Since opening in 2023, we've welcomed thousands of families to explore gear, build registries, and feel truly supported. The people who work in our showrooms are the face of that experience. If you love creating meaningful moments and want to be part of something that actually matters to the families you serve, this is the team.
Our Ways of Working
This is a fully on-site role at our New York City showroom. Please apply directly through this posting — to protect the guest experience,
we ask that you don't call, email, or visit the showroom with hiring inquiries.
Thanks for keeping things smooth!
What the Role Is
Babylist is the leading digital destination for growing families, and our New York showroom is where that magic comes to life in person. We're looking for motivated
Showroom Hosts
to help create a memorable and joyful experience for expecting parents and their loved ones. You'll play an essential role in helping guests build their registry, discover the best baby products, and feel genuinely cared for from start to finish. This role reports to the Showroom Manager and works closely with the rest of the NY Showroom team.
Who You Are
You have a minimum 2 years of experience in a retail or guest service role
You are highly motivated and exude an energetic, friendly, and upbeat attitude
You have a passion to deliver the very best in customer experience and do so by creating genuine and warm connections
You work well with others and believe in the power of teamwork and collaboration
You have excellent communication skills both internally with teammates and externally with guests
You thrive in a dynamic environment and can manage multiple tasks
You have strong problem-solving and decision-making abilities
You are flexible with availability and open to working varied shifts, including nights, weekends, and holidays.
Weekend availability is required
You are able to lift and carry 25-30 lbs, and able to stand 8-10 hours
How You Will Make An Impact
Be a Babylist ambassador by delivering exceptional service and helping guests navigate the showroom experiences
Answer guest questions and help them select and register for products by listening to their needs and leveraging product knowledge
Participate in ongoing training and education to maintain knowledge of product features, benefits, and safety guidelines
Support the guest experience as needed with retail systems and tools, and knowledge on Babylist registries
Assist in showroom operations such as pop-ups, events, inventory receiving, visual merchandising and upkeep of showroom maintenance (eg. cleaning/janitorial duties)
Meet and exceed goals and performance metrics, like guest satisfaction and product knowledge proficiency
Collaborate with the Showroom team on ways to constantly improve the Babylist showroom experience
Support Babylist content and social media team (if applicable)
Why This Role
You'll be part of building something new — the NY showroom is just getting started, and you'll help shape what it becomes
Babylist has a real mission: helping families navigate one of the most exciting and overwhelming moments of their lives
This is a hands-on role with variety — no two shifts look the same
You'll be surrounded by a team that cares about doing the job well and actually likes working together
About Pay
We pay competitive market rates.
The starting rate for this position is
$23.30 per hour
Why You Will Love Working At Babylist
Our Culture
We show up for guests and for each other — the team here genuinely cares
We build real relationships with families during one of life's biggest moments
We move fast, stay curious, and use tools (including AI) to make our work better
Our NYC location is beautiful, welcoming, and one-of-a-kind
Growth & Development
We invest in the people who show up and want to grow
Opportunities to expand your retail and guest experience skills in a mission-driven environment
Performance-based advancement as Babylist's physical retail presence grows
Compensation & Benefits
Competitive pay weekly
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.
seniorBudapest, Budapest, Hungary
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seniorNex employees may be expected to collaborate with colleagues across different time zones; Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones
География найма не уточнена
УдалённоRemote - United States
УдалённоColombia; Brazil; Argentina; Bolivia, Plurinational State of; Dominican Republic; Uruguay
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоColombia; Mexico; Argentina; Brazil; Costa Rica; Chile
УдалённоNorth Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina