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This is an individual contributor role in the Employer of Record (EOR) Operations team at Remote, focused on Benefits operations. The role involves providing support to employees and clients regarding benefits plans, including pricing, coverage, claims, enrollment, invoicing, and vendor platforms. Responsibilities include processing tickets and escalations via Zendesk and email, executing data-related tasks with care and precision, helping define and execute Standard Operating Procedures, collaborating with the Benefits team and other departments to analyze customer needs and deliver solutions, providing analytical, administrative, and technical support to maintain benefits programs, maintaining operations process documents, identifying automation opportunities, and documenting knowledge systematically in Notion. The role requires being proactive and able to initiate and complete tasks independently, while championing Remote's values and Benefits team's goals. Requirements include experience in HR Operations Employee Benefits, ideally with US PEO services, strong customer service orientation, organizational and time management skills, strong verbal and written communication skills in English, ability to work in a fast-paced environment using various tech tools, and embracing AI and automation for efficiency. Remote work experience is a plus but not required. The position reports to the Benefits Operations Manager and is part of the Operations - Benefits team located in the AMER region. The annual salary range is $35,250 to $89,250 USD. Benefits include flexible paid time off, flexible working hours with asynchronous work culture, 16 weeks paid parental leave, budgets for co-working spaces, learning and wellness (including gym memberships), mental health support, stock options, home office budget, and IT equipment. Remote fosters internal mobility and ensures fair, unbiased compensation and pay equity globally. The application process includes profile review, recruiter interview, written challenge, interviews with the Benefits Operations Manager and Director of Benefits, and a Bar Raiser interview. Candidates are encouraged to apply with a CV or LinkedIn profile in English. Remote prioritizes diversity, inclusion, and accommodations during the hiring process.

Location: San Francisco, CA or Remote, US About the Role Descript helps creators and companies tell stories through video. The creative team ensures that our brand lives up to the ethos of our customers. We ship work that’s brave, creative, and a bit uncomfortable, pushing with conviction where human creativity matters. As the Brand Design Lead, you will evolve the brand as you create for campaigns, web experiences, and events. You’ll move between big picture concepting, building brand systems, and designing with an expert level of craft. Reporting to the Director of Brand & Content, you will be trusted and supported to create daring work that reminds people of the joy of telling stories. What You'll Do Set a high bar and execute work that exceeds it Evolve and extend the Descript brand to show up well in campaigns, web, and events Lead concept and design for launches and campaigns, from brief through delivery Build a brand system that scales Develop brand systems and toolkits that allow the work to scale in expected (and some unexpected) ways Enable product, marketing, and sales partners to create on-brand assets without relying on you Multiply your creative impact Use AI tools and processes to deliver scale without compromising quality Direct internal and external creative partners from illustrators to design engineers Mentor designers around you and be an ambassador for your craft around the company What You Bring Minimum Qualifications 6+ years in brand design, in-house or agency Portfolio showcasing a range of both strategic thinking and executional craft across web, social, and paid channels Strong command of typography, color, and composition Evidence of building a brand system that scaled beyond your output Experience directing outside creative partners Fluency with AI tools to produce and scale work alongside a clear perspective of where not to use them Preferred Qualifications Brand work within a SaaS company (especially the creative software space) Motion, front-end dev, or illustration skills Experience creating generative brand tooling Comfort with being on camera and sharing your work publicly Success In This Role First 12 months: Our identity feels evolved because you challenged it, pushed it, and fought for something outside any project brief you were given You launched a brand campaign that did numbers in your ex-coworker group chat (hopefully for good, but that’s not guaranteed) Sure, the Descript website is more on brand and converts well, but there are also immersive moments you are genuinely proud of pulling off You regularly spend time with people around the company you never thought you’d be collaborating with You shipped something you weren’t proud of, picked yourself up and learned from it There’s some Descript merch around you that you actually want The base salary range for this role is $140,000 - $185,000. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above. About Descript Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors ( OpenAI , Andreessen Horowitz , Redpoint Ventures , Spark Capital ). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company. Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles.  For those who are remote, we have a handful of opportunities throughout the year for in person collaboration.  For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE: Help turn “I built a business” into “I have customers.” As a Staff Software Engineer on Replit’s Money team, you’ll help shape Agentic Ads: an emerging area focused on using AI to make customer acquisition more accessible to businesses built on Replit.   This role focuses on intelligent, advertiser-facing software—not ad-serving infrastructure, an ad exchange, or a real-time bidding engine. You’ll tackle problems at the intersection of AI, business growth, measurement, and trustworthy automation, turning complex decisions into clear, useful experiences.   You’ll help define a new product area, working closely with product, design, and engineering to discover customer needs and deliver practical solutions. This is a hands-on Staff role: you’ll own architecture, lead delivery across teams, mentor engineers, and turn an ambitious vision into incremental customer value. YOU WILL: - Set technical direction for Agentic Ads, translating customer needs into an architecture and roadmap that balance rapid learning with long-term reliability. - Build agent-powered experiences that help businesses make informed growth decisions, translating user goals into understandable recommendations and appropriately authorized actions. - Design extensible integrations with external services, using well-defined APIs and abstractions that accommodate changing provider capabilities and requirements. - Partner with product and data teams to establish reliable measurement, connect product activity to business outcomes, and address data quality, delayed feedback, and uncertainty. - Develop intelligent automation that learns from performance signals and helps users improve outcomes within their goals and constraints. - Make financial control a product requirement: scoped authorization, explicit approvals, budget limits, auditable decisions, clear reporting, and reliable pause controls. Distinguish recommendations from actions that commit customer spend. - Make cross-platform workflows reliable with durable state, idempotency, safe retries, reconciliation, observability, and recovery from partial failures, expired credentials, rate limits, and provider API changes. - Establish agent evaluations and production monitoring for plan quality, tool selection, policy compliance, spend safety, and verified execution. Partner on experiments that distinguish attributed results from incremental customer value. - Lead ambiguous initiatives across product, design, AI, data, security, and partnerships. Stay hands-on with implementation, define incremental milestones, mentor engineers, and own the quality and operation of what the team ships. REQUIRED SKILLS AND EXPERIENCE: - A track record of Staff-level technical leadership on complex customer-facing products or platforms: setting direction, resolving ambiguity, and delivering through launch and production operation across multiple teams. - Strong hands-on software engineering and system design skills across APIs, data modeling, distributed systems, asynchronous workflows, and customer-facing product experiences. - Experience building and operating third-party integrations that remain correct under duplicate requests, partial failures, rate limits, changing schemas, and inconsistent external state. - Practical experience shipping LLM-powered products or agentic workflows, including tool use, orchestration, evaluations, and safeguards for actions taken against external systems. - Strong data and measurement judgment: experience using instrumentation and experiments to evaluate product outcomes, and the ability to reason about noisy data, delayed feedback, uncertainty, and correlation versus causation. - Sound judgment around systems that act on a user’s behalf, including authentication, authorization, sensitive data, approval boundaries, and limits on consequential actions. - Demonstrated ability to align cross-functional teams, explain technical trade-offs, mentor engineers, and drive execution without relying on reporting authority. - A product-minded approach to simplifying complex workflows for non-experts, with hands-on ownership from prototype through reliable production operation. PREFERRED QUALIFICATIONS - Experience building advertiser-facing products, marketing automation, campaign-management tools, growth platforms, or software that helps businesses acquire customers. - Experience integrating advertising or marketing APIs; familiarity with account onboarding, campaign lifecycles, and platform requirements. - Working knowledge of conversion tracking, attribution, customer acquisition cost, return on ad spend, budget pacing, and the limits of optimizing with low conversion volume. - Experience with experimentation, incrementality measurement, constrained optimization, recommendation systems, or decision-making under uncertainty. - Experience building permissioned, multi-tenant products with approval workflows, budget controls, audit trails, and privacy-aware handling of customer and conversion data.   BONUS POINTS: - Experience with agent tooling, durable workflow execution, delegated authorization, or evaluation frameworks for agents that take consequential actions. - Experience connecting application events or server-side conversion signals to advertising platforms, or integrating creative generation and landing-page experimentation into growth workflows. - Experience building for small businesses or first-time advertisers, where clear guidance, limited budgets, and sparse data shape the product. - These are additional strengths, not a checklist. Experience with every ad platform is not expected; ad-serving infrastructure experience and an ML research background are not prerequisites. WHAT WE VALUE: - Customer outcomes: success means helping a business acquire qualified leads and customers—not merely connecting an account, launching a campaign, or increasing spend. - User control and trust: agents explain recommendations, act within explicit authority, and make budgets, costs, and consequential changes understandable. - Evidence over activity: we validate measurement, acknowledge uncertainty, and test whether a change improves business outcomes rather than treating attribution as proof of causality. - End-to-end ownership: we own the journey from a business goal through campaign execution, measurement, and ongoing improvement. - Pragmatic technical leadership: we build on existing ad platforms, ship focused increments, and invest in correctness and extensibility where they matter. - Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: USA - New York From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work . This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $119,641 — $143,575 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk without heavy oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $119,641 — $143,575 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We are looking for a Senior Marketing Analyst to help Fivetran make clear, confident decisions about marketing performance. You will connect campaign and channel activity to funnel outcomes and business results, explain what is changing and why, and recommend where teams should focus next. Your work will support decisions across demand generation, digital, field and partner marketing, product-led growth, and the broader go-to-market organization. You will partner with marketing leaders, Finance, Marketing Operations, GTM Strategy, and Analytics to answer high-impact questions, improve how performance is measured, and make reliable insights easier to access. This role is a fit for an analyst who can move from an ambiguous question to a rigorous analysis and a clear recommendation, while building durable metrics, models, and reporting along the way. This is a full-time, flexible hybrid position based in Oakland, CA. Our hybrid work model offers remote flexibility and in-person collaboration; there is no fixed number of required office days, and we encourage teams to meet in person regularly. Technologies You’ll Use SQL (BigQuery / Snowflake) dbt / dbt State Looker / LookML Sigma / Hex / Google Sheets Claude Code / Codex Salesforce, Marketo, web analytics, and marketing attribution data What You’ll Do Define and own our core marketing metrics. Establish clear definitions and reporting across areas such as demand generation, funnel conversion, pipeline, campaign performance, channel efficiency, and marketing’s contribution to revenue. Build scalable analytical products. Create canonical datasets, models, and self-service tools and dashboards that help Marketing teams and leaders answer important questions quickly and consistently. Serve as a trusted thought partner. Translate analyses into clear narratives and recommendations for audiences ranging from marketing operators to senior executives. Partner with Engineering and Marketing Operations to improve the quality and usability of data from CRM, marketing automation, web analytics, and attribution systems. Set a high bar for responsible Marketing Analytics. Establish strong practices for data quality, integrity, governance, privacy, appropriate access, and responsible use of customer and prospect data. Turn marketing data into decisions. Analyze complex and disparate datasets to identify trends, surface opportunities, and recommend actions to improve campaign performance, funnel conversion, and marketing investment. Shape our analytics culture. Mentor analysts and partners, establish analytical best practices, and help Marketing teams build stronger data fluency and decision-making habits. Skills We’re Looking For 5+ years of experience in analytics, data science, business intelligence, or a related analytical role Advanced proficiency in SQL and data modeling, with experience working across large, complex datasets Experience using Looker, Omni, Tableau, Sigma, or similar business intelligence and visualization tools Strong analytical judgment and a track record of translating ambiguous business questions into structured analyses and actionable recommendations Exceptional attention to detail and a high bar for data quality, analytical rigor, and reproducibility Excellent communication and data storytelling skills; you can make complex findings intuitive and help decision-makers understand not just what is happening, but why it matters and what to do next Comfort operating in ambiguity, developing hypotheses, and owning analytical problems end-to-end Strong cross-functional instincts and the ability to build trusted relationships with both technical and non-technical partners A builder mindset: you look beyond answering one-off questions and create frameworks, datasets, and tools that make future decisions faster and better Passion for using data to improve marketing effectiveness and inform go-to-market decisions. Experience using analytics to support key business decisions, preferably at a high-growth, SaaS, or B2B product company Bonus Skills​ Experience in Marketing Analytics, demand generation analytics, growth analytics, marketing operations, or another marketing-related analytical function. Familiarity with CRM, marketing automation, attribution, web analytics, or product analytics systems such as Salesforce, Marketo, GA4, or Bizible. #LIHYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $156,082 — $195,102.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Belgrade; Tbilisi; Madrid; Lisbon; Poland; Valencia; Riga; Tallinn; Zagreb Workplace: remote About us: Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users.  Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design. Key responsibilities: Track, report, and analyze traffic performance Perform ongoing keyword discovery, expansion, and optimization Research and implement search engine optimization recommendations Optimize copy and landing pages for search/answer engine marketing Research and analyze competitor websites and activities Develop and implement link building strategy Work closely with the development team to ensure SEO/GEO best practices are properly implemented in newly developed code Lead content creation and content programming Recommend and implement where applicable changes to website architecture, content, linking and other factors to improve SEO/GEO positions for target keywords Requirements: Proven SEO/GEO experience with international brands (3+ years) Proven list of projects for GEO Solid understanding of performance marketing, conversion, and online customer acquisition In-depth experience with website analytics tools (e.g, GA, GSC, Data Studio, WebTrends, Semrush, etc) Knowledge of ranking factors, search engine algorithms, answer engines algorithms Up-to-date with the latest trends and best practices in SEO, GEO, SEM Working knowledge of HTML, CSS, and JavaScript development and constraints Proficiency conducting keyword analysis and research across multiple markets and languages Upper-Intermediate level of English. Additional languages, especially French, Spanish, Italian, Portuguese are a big advantage Daily use of coding tools What we offer: - Great work environment that balances freedom and responsibility - Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge - We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year - Company computer equipment by request - Education courses for our team members, and we're willing to allocate funds toward your training expenses - English classes on our corporate platform - Offline company events in Lithuania and online team-building - Unlimited free Planner5D subscriptions

Location: Warsaw; Barcelona; Amsterdam Workplace: hybrid About us: Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users.  Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design. Key responsibilities: Track, report, and analyze traffic performance Perform ongoing keyword discovery, expansion, and optimization Research and implement search engine optimization recommendations Optimize copy and landing pages for search/answer engine marketing Research and analyze competitor websites and activities Develop and implement link building strategy Work closely with the development team to ensure SEO/GEO best practices are properly implemented in newly developed code Lead content creation and content programming Recommend and implement where applicable changes to website architecture, content, linking and other factors to improve SEO/GEO positions for target keywords Requirements: Proven SEO/GEO experience with international brands (3+ years) Proven list of projects for GEO Solid understanding of performance marketing, conversion, and online customer acquisition In-depth experience with website analytics tools (e.g, GA, GSC, Data Studio, WebTrends, Semrush, etc) Knowledge of ranking factors, search engine algorithms, answer engines algorithms Up-to-date with the latest trends and best practices in SEO, GEO, SEM Working knowledge of HTML, CSS, and JavaScript development and constraints Proficiency conducting keyword analysis and research across multiple markets and languages Upper-Intermediate level of English. Additional languages, especially French, Spanish, Italian, Portuguese are a big advantage Daily use of coding tools What we offer: - Great work environment that balances freedom and responsibility - Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge - We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year - Company computer equipment by request - Education courses for our team members, and we're willing to allocate funds toward your training expenses - English classes on our corporate platform - Offline company events in Lithuania and online team-building - Unlimited free Planner5D subscriptions

Location: Remote Canada Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. InfluxData's North America Commercial sales team is growing, and we're looking for a Commercial Account Executive to own a territory end to end. This is a hybrid new business and account management role. You'll hunt new logos across organizations of 1–500 employees in North America, and you'll carry a book of roughly 40 existing accounts that you are responsible for renewing and growing. The best people in this seat are as comfortable running a cold outbound motion as they are sitting with an existing customer six months before renewal, understanding where their usage is headed and what it will take to expand. You are a hunter and a builder. You enjoy creating new relationships and deepening existing ones. You're all about working hard, supporting one another, ideating nonstop, and having a lot of fun while doing it. InfluxDB is a purpose-built time series database used by engineering, platform, DevOps, SRE, and IoT teams to handle high-volume telemetry data. You'll be selling to technical buyers, which means the strongest AEs on this team are curious, consultative, and willing to get into the substance of a customer's architecture and problem. What you’ll be doing: New Business - Owning the full sales cycle for new logos in North America Commercial — prospecting, discovery, scoping, POC, negotiation, and close - Building and sustaining your own pipeline through cold calling, outbound email, LinkedIn, account research, inbound follow-up, and partner activity - Running strong discovery: understanding the technical use case, the business impact, the buying process, the stakeholders, and what success looks like - Understanding the competitive landscape — including open source alternatives — and positioning InfluxData to win - Partnering with Sales Engineering to scope and run technical evaluations and POCs Renewals & Expansions - Owning renewal outcomes across a book of approximately 40 existing accounts, including forecast accuracy on every renewal in your territory - Engaging renewals early — well ahead of the contract date — to understand usage trends, changes in the customer's environment, budget cycle, and stakeholder changes - Identifying and closing expansion: new use cases, new teams and divisions, increased capacity, and upgrades - Building multi-threaded relationships across your accounts so the relationship does not sit with a single champion - Spotting and escalating retention risk early, and working with Customer Success and Support to resolve it before it reaches the renewal conversation - Conducting regular check-ins and business reviews with your accounts to keep value visible Across the Whole Territory - Building trust and credibility, both internally and with prospects and customers, from engineering to executive stakeholders - Keeping opportunity detail, next steps, renewal dates, and forecast accurate in Salesforce - Forecasting and managing your sales activity and pipeline to meet revenue targets and company goals - Meeting or exceeding monthly targets and quarterly quota across both new business and renewal/expansion What we’re looking for: - 1+ years of quota-carrying sales experience selling data solutions, SaaS, PaaS, developer tools, or cloud infrastructure - Experience selling into commercial and mid-market organizations - Experience managing accounts post-close through annual renewal cycles, with responsibility for retention and growth - Demonstrated success running a full sales cycle from self-sourced pipeline through close - Ability to balance hunting and farming — the discipline to keep prospecting while carrying an active book of business - Comfort selling to technical buyers and translating technical capability into business value - Superior written and verbal communication skills, able to talk to all levels at an organization - Demonstrable history of meeting or exceeding quota - Strong prospecting, qualifying, closing, and account management skills - Excellent negotiation skills, including renewal and expansion negotiations - Disciplined pipeline management, CRM hygiene, and forecast accuracy It’s a plus if you have: - Experience selling open source or commercial-open-source products, and competing against free alternatives - Experience with time series data, observability, monitoring, IoT or industrial telemetry, DevOps, or SRE tooling - Experience carrying a combined new business and renewal quota Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.  InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels. WHAT YOU'LL DO - Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization. - Translate performance data into clear recommendations for creative, targeting, and testing. - Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting. - Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market. - Develop structured testing plans across audiences, creative, messaging, formats, and placements - Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance. - Identify opportunities to improve workflows through templates, automation, and AI-enabled tools. - Grow into channel planning and broader paid acquisition strategy. WHAT YOU NEED - 4+ years of experience managing paid social or performance marketing campaigns - Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager - A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization - Experience working across both creative testing and media execution - Experience building repeatable campaign templates, operating systems, and AI-assisted workflows - Ability to interpret performance data and turn it into clear, actionable decisions - Strong project management skills and confidence owning initiatives from brief through launch - Excellent attention to detail, particularly when building, trafficking, and QAing campaigns - Comfort operating in a fast-paced, test-and-learn environment - Strong cross-functional communication and stakeholder-management skills - A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility Nice-to-Haves - Experience in paid social for B2B, SaaS, fintech, or financial products - Experience leading integrated product or feature launches - Knowledge of incrementality testing, experimentation frameworks, and measurement strategy - Experience with landing-page testing and conversion-rate optimization - Familiarity with marketing analytics, automation, and reporting tools - A strong point of view on what makes paid creative effective across different platforms BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $104,036 — $124,848 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$160,300– CA$229,000 + equity United States: $115,500 – $165,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Задачи: — Поддерживать и улучшать payment reports и dashboards — Готовить аналитические отчёты и data extracts — Мониторить payment performance, alerts и ключевые метрики — Находить аномалии в платёжных данных и анализировать причины — Проверять качество данных и consistency между источниками — Работать с большими product и transactional datasets — Автоматизировать recurring reports и analytical workflows Требования: — 1–3 года опыта в Data / Product Analytics — Сильный SQL — Практический Python для анализа данных и автоматизации — Опыт с большими датасетами и BI dashboards — Advanced Excel / Google Sheets — Умение валидировать данные, находить inconsistencies и anomalies — Внимательность к деталям, ownership mindset, быстрая обучаемость — Опыт с Payment / transactional / billing / financial data (плюс) — Опыт с Subscription, fintech, e-commerce, gaming или high-volume B2C (плюс) — Опыт с AWS Athena / S3 (плюс) — Опыт с Tableau / Superset / Looker (плюс) — Опыт с автоматизацией отчётов (плюс) — Интерес к AI tools (плюс)

Location: Brazil, Chile, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels. Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates Identify scenarios and conditions that the current configuration does not handle reliably Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records Diagnose and resolve workflow failures, enrollment errors, and automation conflicts Improve lead-routing logic, sequences, and other Sales Hub automation Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions Support the remediation of existing records while avoiding duplication of work already completed Implement monitoring and controls that identify data issues before they affect end users Establish sustainable CRM hygiene and governance practices Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance Develop custom and multi-object HubSpot reports Reduce the manual effort required to produce recurring reports Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency Assess which licensed HubSpot capabilities the client is not currently using Evaluate potential enhancements based on business value, implementation effort, and organizational readiness Provide clear recommendations on which capabilities should be adopted and which should be deferred Configure approved enhancements and document what changed, why it changed, and how it should be maintained Create and manage a prioritized, visible platform-optimization backlog Investigate gaps between implemented automation and the benefits reported by end users Distinguish between platform configuration, data-quality, process-design, and change-management issues Remove adoption barriers caused by configuration or workflow design Develop targeted enablement materials tied to specific platform and process changes Support users through changes and reinforce consistent CRM practices Help increase trust in HubSpot data, reporting, and workflows across the organization Own an agreed backlog and report progress against established priorities Coordinate priorities directly with client stakeholders with minimal oversight Adapt plans as business priorities evolve throughout the engagement Document configuration decisions, processes, and technical changes so platform knowledge remains with the client Provide continuity and consistent platform ownership throughout the engagement Coordinate effectively with Exadel’s existing distributed delivery team What You Bring Substantial hands-on HubSpot experience as an administrator or solutions consultant Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards Experience developing HubSpot reports and dashboards, including custom and multi-object reporting Experience inheriting, stabilizing, and improving an existing HubSpot implementation Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges Experience maintaining and prioritizing an evolving CRM optimization backlog Strong written documentation skills Clear, direct, and confident stakeholder communication Ability to work independently at a part-time allocation without significant day-to-day oversight Availability to overlap regularly with US business hours and Exadel’s delivery team Nice to have Relevant HubSpot certifications Experience supporting a multi-segment or multi-brand sales organization Experience helping recover a CRM implementation that encountered adoption or data-trust challenges Experience working with distributed or offshore delivery teams Experience within consumer-facing or membership-based organizations Exposure to high-volume, relationship-driven sales environments Experience supporting organizational change and targeted CRM enablement English level Intermediate/Upper-Intermediate Engagement Type: Part-time Allocation: Approximately 20 hours per week, with increased availability during the initial stabilization period Work Type: Remote Working Hours: Regular overlap with the client’s US-based team and Exadel’s existing delivery team Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Service Officer (L1) to support our Team in Madrid! You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Support & Onboarding Be the first point of contact for customers, helping them get started and use the product with confidence Walk new customers through setup, so they understand how the product works and how to use it day to day Answer questions about cards, transactions, currency exchange (FX), payments and how the product works Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard Case Management & Escalations Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams Follow each case until it is resolved, chase for updates and keep the customer informed along the way Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source Continuous Improvement Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes Help us hit our service targets: fast replies, quick resolutions and happy customers What You Need For This Role Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable Strong communication, problem-solving and case-management skills Comfort with digital support tools, dashboards and chatbot-assisted customer journeys Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Minsk; Chișinău; Tbilisi Workplace: hybrid We are seeking a highly motivated and experienced Manual QA, Mobile to join our team at IDT Corporation. You will contribute to the DTC Calling team to help ensure the quality of the BOSS Revolution App (the mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide). You will: Develop and execute test cases and test scenarios for the Calling App and services using different testing techniques and tools. Ability to evaluate expected functionality against specifications/requirements. Ability to identify system bottlenecks with strong troubleshooting, problem-solving, and reasoning skills. Collaborate with cross-functional teams to identify the integration touch points and execute integration/end-to-end tests. Work closely with developers to get features tested as part of a scrum team. Proactive approach in developing test strategy and plans for features being implemented. Support production releases and perform post-release testing. Requirements: Minimum 2+ years of experience in manual testing of mobile or backend applications. Strong knowledge of testing methodologies and techniques. Strong knowledge of API testing tools such as Postman, Swagger, Charles Proxy. Strong troubleshooting skills with the ability to check application logs using monitoring tools and ADB, Android Studio, and XCode. Exposure to CI/CD Jenkins, GitHub Actions. Strong understanding of iOS, Android, and OS related guidelines. Execute and evaluate manual or automated test cases and report test results. Hands-on experience in testing REST and/or SOAP APIs. Flexible, organized, self-starting team player who is comfortable working in an Agile development environment. Excellent written and verbal communication skills in English (B2 level or higher). Would be nice to have: Automation experience (Java + Selenium/Appium + RestAssured). Experience in the Telecom Domain. Performance testing with K6 or JMeter. We offer: Remote b2b (Georgia-Moldova) or on-site employment (Belarus-Moldova) work opportunity! Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. More perks for the Minsk and Chisinau office employees.

Задачи: — Поддерживать и улучшать payment reports и dashboards — Готовить аналитические отчёты и data extracts — Мониторить payment performance, alerts и ключевые метрики — Находить аномалии в платёжных данных и анализировать причины — Проверять качество данных и consistency между источниками — Работать с большими product и transactional datasets — Автоматизировать recurring reports и analytical workflows Требования: — 1–3 года опыта в Data / Product Analytics — Сильный SQL — Практический Python для анализа данных и автоматизации — Опыт с большими датасетами и BI dashboards — Advanced Excel / Google Sheets — Умение валидировать данные, находить inconsistencies и anomalies — Внимательность к деталям, ownership mindset, быстрая обучаемость Плюсом: — Payment / transactional / billing / financial data — Subscription, fintech, e-commerce, gaming или high-volume B2C — AWS Athena / S3 — Tableau / Superset / Looker — Автоматизация отчётов — Интерес к AI tools