Location: Tallinn, Harjumaa, Estonia
Welcome to
Torrero
— an all-in-one source for cutting-edge white-label casino, sportsbook solutions, and B2B aggregation. Built on a foundation of trust and compliance, we offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as a preferred partner for iGaming businesses worldwide.
With a wide range of sports events, convenient payment options, and support for 35+ languages, we make gaming accessible to players around the globe.
If you enjoy a fast-paced, dynamic environment with a startup mindset, passionate people, and opportunities to make a tangible impact, we invite you to join us on our journey as we continue to grow and expand our business.
About the Role
We are looking for an experienced
Head of KYC (CDD/EDD)
to lead and develop our KYC team, ensure the accuracy and consistency of player verification decisions, and strengthen our Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes.
You will be responsible for establishing effective quality control procedures, identifying recurring errors, improving operational workflows, and ensuring that KYC specialists apply internal policies and regulatory requirements consistently.
The role requires close collaboration with AML, Responsible Gambling (RG), Compliance, Customer Support, and Technical Support teams to resolve complex cases, improve information flows, and ensure a consistent approach to player verification and risk management.
We are looking for a hands-on leader who can combine strong technical KYC/EDD expertise with people management, practical training, and continuous process improvement.
You will be doing:
Lead day-to-day KYC operations, ensuring accurate and timely CDD/EDD processing.
Establish and maintain quality assurance procedures to identify errors, inconsistencies, and compliance gaps.
Analyse recurring mistakes, identify root causes, and implement corrective actions.
Review complex and high-risk cases, including PEPs, adverse media, source of funds, and source of wealth assessments.
Monitor team performance, quality metrics, processing times, and adherence to SLAs.
Lead, mentor, and train KYC specialists, providing regular feedback and coaching.
Develop training materials, internal guidelines, checklists, and improvement plans.
Maintain and improve KYC procedures and internal controls in line with applicable regulatory requirements.
Ensure accurate case documentation and support internal and external audits.
Collaborate with AML, Compliance, and Responsible Gambling teams on risk assessments and escalations.
Work closely with Customer Support, Technical Support, and Payments teams to resolve KYC-related issues.
Identify process inefficiencies and drive improvements in workflows, tools, and verification accuracy.
Your Expertise to Meet the Requirements:
Proven experience in KYC, CDD, and EDD within iGaming, online gambling, fintech, banking, or financial services.
Previous experience leading, supervising, or mentoring a team, ideally in a high-volume operational environment.
Strong knowledge of AML/KYC principles, customer risk assessment, identity verification, PEP screening, adverse media screening, and risk-based due diligence.
Practical experience handling complex EDD cases, including source of funds and source of wealth assessments.
Good understanding of relevant regulatory and licensing requirements, particularly those applicable to the EU, Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), or other relevant iGaming jurisdictions.
Experience designing or implementing quality assurance processes, conducting case reviews, and analysing operational errors.
Strong analytical skills and excellent attention to detail, with the ability to make well-reasoned decisions in complex cases.
Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments.
A proactive, hands-on approach, with a strong sense of ownership and accountability.
Fluency in Russian & English, both written and spoken.
We offer:
Competitive salary
Private health insurance
Sports benefit
Annual paid vacation for 28 calendar days
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Regular team and company events
Comfortable office in the centre of Tallinn with the flexible working schedule
Top notch work equipment
Amicable work environment and supportive team members
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
HR Introductory call
Panel Interview with stakeholders
References check
Job offer
Location: Limassol, Cyprus
The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a
Head of Back Office
to join our team.
In this role, you will take full ownership of back-office operations, combining hands-on execution with the responsibility of designing, improving, and maintaining processes that support both regulatory compliance and business growth.
You will help us with:
Set up, manage, and continuously improve back-office processes for the Digital Assets business
Execute client orders, conduct settlements in cryptocurrency and fiat money
Manage and keep up to date customer profiles
Take ownership of projects focused on automation and the enhancement of internal back-office systems
Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
Keep internal systems and records aligned with regulatory standards and business needs
Prepare and deliver client reports with a strong emphasis on accuracy and transparency
Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
Tackle ad-hoc tasks and operational challenges with accountability and initiative
Requirements
University degree in Finance or a related field
Proven experience within back-office operations, ideally within the digital assets or broader financial industry
Knowledge of regulatory frameworks, practices, and principles within the financial industry
Experience in preparing and submitting regulatory reports to CySEC or similar authorities
Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
Language proficiency in English
High computer literacy and confidence in working with various systems
A proactive mindset with the ability to balance execution and process development
Good command of English
You will have an advantage if you have:
Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
CySEC certificate
Experience at working with record keeping in regulated business
Benefits
Competitive salary;
Annual performance bonus;
Relocation to Cyprus and Visa support;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Netherlands; Germany; Poland; Spain; Portugal; Estonia
Our client is an international TravelTech company developing technology solutions for the global travel industry. The company builds digital products that help businesses streamline and automate complex travel-related operations.
One of the company's key areas is crew travel management for the maritime and aviation industries, where customers need to coordinate frequent and often last-minute travel changes across international teams and locations.
As the company continues to grow, it is building its Sales Development function from the ground up and is looking for a
Sales Development Representative
(SDR) focused on Maritime & Aviation.
This is a unique opportunity to become the first SDR in the company, help establish the outbound sales process, and build the foundation for a growing SDR team. The role also offers a clear development path toward Account Executive, based on performance and the quality of the pipeline you generate.
The position is fully remote and open to candidates based in the EU.
Your tasks on the position:
Own a portfolio of named accounts within the maritime or aviation industry
Research target companies, decision-makers, and relevant business triggers to identify high-potential prospects
Build and execute personalized multichannel outbound sequences across email, LinkedIn, and phone
Conduct cold outreach and initiate conversations with operational decision-makers
Qualify prospects through meaningful two-way conversations and identify genuine business needs and sales potential
Generate qualified opportunities and hand them over to Account Executives for further development and closing
Use research and data to personalize outreach rather than relying on generic mass messaging
Use AI tools for lead enrichment, research, and first-draft outreach, adding your own judgment and personalization before engaging prospects
Maintain accurate and up-to-date information in the CRM
Track your pipeline and performance against agreed targets
Analyze which messages, channels, and approaches generate the strongest conversion
Share market and prospect feedback with the Sales team and contribute to improving the outbound playbook
Work closely with Account Executives to ensure smooth opportunity handover and strong pipeline quality
The role is designed around proactive outbound prospecting rather than inbound lead follow-up
Requirements
At least 8-12 months of hands-on SDR/BDR experience in cold outbound sales
Proven experience generating pipeline through proactive outbound prospecting rather than primarily working with inbound leads
Ability to demonstrate previous pipeline targets and attainment with specific results or metrics
Strong research-led prospecting skills and the ability to identify relevant business triggers and build personalized outreach around them
Recent hands-on experience with cold calling and confidence speaking with prospects by phone
Experience running outbound sequences across email, LinkedIn, and phone
Hands-on experience with a CRM such as Salesforce, HubSpot, or Pipedrive
Experience with prospecting and data-enrichment tools such as Apollo, Clay, or similar platforms
Strong CRM discipline and understanding of the importance of accurate pipeline data
Ability to work independently and stay productive in a remote-first environment
Research-driven and personalized approach to prospecting
Strong communication skills and a positive, confident phone presence
Fluent business English
Current location within the European Union
Ability to work extended hours several days per week to provide overlap with US Eastern business hours, which may mean working until approximately 19:00-21:00 local time
Availability for a full-time contractor role
Will be an advantage:
Previous experience in the maritime, aviation, or travel industry
Experience selling B2B SaaS solutions to mid-market or enterprise customers
Understanding of crew travel, fleet operations, manning agencies, flight departments, or other operational travel environments
Experience using LinkedIn Sales Navigator, lemlist, or similar sales engagement tools
Experience incorporating AI tools into prospect research, enrichment, or outreach workflows
Knowledge of additional languages besides English
Previous experience helping build or improve an outbound sales process or playbook
Benefits
Fully remote work format within the EU
Opportunity to become the first SDR in the company and help build the outbound sales function from the ground up
Clear career development path toward an Account Executive position based on demonstrated performance and pipeline quality
Opportunity to work in the international TravelTech industry with specialized Maritime & Aviation markets
Exposure to international B2B customers and complex operational use cases
High level of ownership and the opportunity to directly influence the company's outbound sales strategy and playbook
Modern sales environment with access to CRM, prospecting, data-enrichment, and AI tools
25 days of annual leave plus 10 public holidays, which can be used flexibly according to the candidate's country
Sick leave and special leave options
Full-time B2B contractor engagement with an international company
Location: Houston, United States
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
As an Intern in our Supply Chain group, you will have the opportunity to gain hands-on experience on impactful, real world projects within the supply chain organization.
Overview:
Work closely with industry experts, receiving guidance and mentorship from seasoned professionals.
Develop essential skills in data analysis, supply chain optimization, and logistics.
Experience a supportive, growth-oriented environment focused on innovation and professional development.
Access to networking opportunities and insights into cutting-edge practices in supply chain management.
Job Description:
Support supplier sourcing, market research, and request-for-quotation activities.
Prepare supplier quote comparisons covering pricing, lead times, commercial terms, and technical compliance.
Assist with purchase requisitions, purchase orders, and order follow-up.
Support supplier onboarding and maintain accurate supplier documentation.
Track procurement savings, cost avoidance, payment-term improvements, and other performance metrics.
Help develop and maintain Excel and Power BI reports and dashboards.
Analyze purchasing data to identify consolidation, standardization, and cost-reduction opportunities.
Communicate with suppliers and internal stakeholders to resolve pricing, delivery, and documentation issues.
Support projects across the Americas, including the United States, Mexico, Guyana, Trinidad and Tobago, and other regional operations.
Maintain organized sourcing files, quotations, contracts, and audit documentation.
Requirements
Currently pursuing a bachelor’s degree in Supply Chain Management, Logistics, Business, Finance, Data Analytics, Engineering, or a related field.
Intermediate Excel skills; familiarity with Power BI is preferred.
Strong analytical, organizational, and communication skills.
Ability to manage multiple priorities and meet deadlines.
High attention to detail and willingness to learn procurement and supply-chain systems.
Location: Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama
Are you a hands-on technical leader who knows Magento and Shopify inside out, speaks fluent SEO, and keeps infrastructure secure? We are looking for someone to own our e-commerce, SEO and security ecosystem end to end.
You will be the
single point of contact
between our business teams and our technology partners: e-commerce development agencies, infrastructure and security providers, and several SEO contractors. You will turn business needs into clear technical requirements, hold partners accountable for quality and timelines, and keep our online stores fast, stable and secure.
This is an ownership role. You will analyze, decide and approve, escalating only the big calls.
Ownership & Decision-Making
▪ Own our e-commerce, SEO and security infrastructure end to end
▪ Make decisions on priorities, budgets and solutions
▪ Approve partner tasks, quotes and deliverables, and track performance against SLAs, KPIs and scope
▪ Act as technical advisor to our Magento developers: review tickets, challenge solutions, and guide code, architecture and infrastructure
E-commerce (Magento & Shopify)
▪ Lead our e-commerce development partner across both platforms
▪ Turn business requirements into briefs, user stories and acceptance criteria
▪ Prioritize the backlog: features, integrations, bug fixes, upgrades and maintenance
▪ Coordinate UAT and sign off releases before go-live
▪ Oversee upgrades, extensions/apps and integrations (payments, shipping, ERP, marketing tools)
▪ Monitor site speed, uptime and conversion issues, and drive fixes
Infrastructure & Security
▪ Lead our hosting and security partner
▪ Coordinate patching, backups, monitoring and disaster recovery
▪ Manage access requests, permissions and offboarding using least-privilege principles
▪ Follow up on security alerts, incidents and audits through to remediation
▪ Maintain documentation of environments, credential processes and access rights
SEO Management
▪ Coordinate multiple SEO contractors across our websites
▪ Analyze organic traffic, rankings, indexing, crawl errors and Core Web Vitals (GSC, GA4, Ahrefs, SEMrush)
▪ Review reports and give clear, actionable feedback
▪ Guide technical SEO (site structure, speed, structured data, canonicals, redirects, sitemaps, robots.txt) plus on-page and off-page SEO
▪ Turn SEO fixes into dev tickets and verify completion
▪ Track KPIs and recommend scope or contractor changes when needed
Catalog Coordination
▪ Work with the Catalog Manager so product data, categories, pricing and images work correctly on both stores
▪ Translate catalog needs (attributes, bulk imports, feeds, filters, merchandising rules) into technical requirements
▪ Align launches, seasonal updates and promotions with technical releases
▪ Resolve sync errors, missing products and feed failures
Project Management & Governance
▪ Plan and track projects: scope, timeline, budget, risks and dependencies
▪ Run status meetings and report progress and decisions to management
▪ Track partner SLAs, invoices and hours
▪ Manage incidents and blockers when stores or systems go down
▪ Keep the project log, roadmap and knowledge base up to date
Requirements
▪
5+ years hands-on with Magento (Adobe Commerce) and Shopify
, deep enough to advise developers on architecture and solutions
▪
Strong technical SEO
: on-page, off-page, link building, site audits, GSC, GA4, Ahrefs/SEMrush
▪
Deep knowledge of servers, hosting, cloud and web security
, plus user access management
▪ Solid grasp of e-commerce operations: catalog, checkout, payments, shipping, promotions, analytics
▪ Proven experience managing
multiple agencies, contractors or vendors at once
▪ Strong project management: planning, prioritization, budgeting, risk and reporting
▪ Comfortable owning decisions and being accountable for results
▪ Experience with Jira, Asana, Trello or similar
▪
Excellent spoken and written English
▪ Organized, proactive and self-directed
Location: United States
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
Looking to take your project management expertise to the next level? Join us as a
Project Manager II (PM II)
and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing
Oncology
clinical trials who thrives in a fast-paced, collaborative environment.
About the Role
As a Project Manager II, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations.
Your main responsibilities will include but not limited to:
Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget.
Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards.
Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams.
Optimizing vendor performance through strategic selection, management, and oversight.
Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation.
Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete.
Requirements
About You
If you are a results-driven Project Manager II with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you.
To be successful, we are looking for the following traits and behaviors:
Minimum Bachelor’s degree in life science, healthcare and/or business degree
Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research
Minimum 1 year of project management experience, specifically as a clinical project manager
Strong expertise managing the unique operational complexities associated with Oncology programs, including oversight of specialized vendors, timelines, safety considerations, and global study execution.
Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements
Demonstrates strong financial acumen, administrative excellence and analytical skills
Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out).
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we
SHINE
. Find more information about our values.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Apply now!
If you are interested in this role, please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-TCW
Location: Warsaw, Poland
Dentons Business Services EMEA
is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.
About the Opportunity
Dentons Business Services EMEA is currently looking for an Intern to support our Key Clients Team.
The role requires your full engagement and desire to learn new things. This is an excellent opportunity for you to see how the Finance department works in the law environment.
Resposibilities
Assisting with the coordination of financial records for global clients
Running various reports and gathering data from different regions
Comply with the firm's policies, internal procedures
Support in resolving client queries
Support in ensuring inputs received from Partners are stored in the system
Support in day-to-day and ad hoc tasks
Support in the general projects and initiatives
Working towards quality standards
Support in generation of reports and data analyzing
Working towards building professional relations
Support in collaborating with Local Finance teams
Following the work instructions
Requirements
Student status or fresh graduate (ideally with a focus on economics/finance)
Willingness to work 2 days from the office
Fluent command of Polish and English languages (written and spoken)
Excellent written and verbal communication skills
Computer literacy (MS Office, especially Excel, PowerPoint and Word)
Autonomous and proactive working style
Team player
Availability min. 30hours/ week
Benefits
What we can Offer
Paid 6-month internship in a global law firm (35 PLN gross per hour)
Opportunity to work in an international environment, supporting the largest global law firm.
Gain invaluable expertise by working wit ha team of exceptional business services professionals
Access to various trainings and the possibility of taking on more responsible tasks over time
A good working atmosphere and the chance to explore new career opportunities
Flexible working schedule
Daily contact with English
Contract of mandate
Location: Australia
Reporting to the Global Talent Applications Support Manager, the
Global SAP SuccessFactors Support Analyst
will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams.
Responsibilities
Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business
Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team
Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences
Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions
Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc.
Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required
Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch.
Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects
Run regular reports for regions, in agreed formats / data sets
Measure and monitor service level targets and follow up with ticket owners before breaches occur
Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly
Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams
Requirements
Technical Skills
Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills
Employee Central, including Core HR and Time, and Recruiting experience are essential
Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable
Experience with SAP Business AI capabilities, including Joule, is preferred
Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred
Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred
Experience providing high-quality application support and customer service in an IT and HR technology environment
Advanced Microsoft Excel skills, including pivot tables, data analysis and charts
Behavioral Skills
Demonstrated ability to troubleshoot
Problem-solving mindset
Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders
Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners
Self-motivated and able to work under limited supervision
Highly organized, able to multi-task and meet deadlines
· Able to work effectively across regions and time zones, balancing local priorities with global standards
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Disclaimer:
Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.
Location: Philippines; South Africa; Ukraine
About ELVTR
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, DreamWorks and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Why This Role Exists
Sales Operations Support Representative
will support the efficiency, scalability, and day-to-day operations of our sales function.
This is
a full-time
remote position with working hours from
9 AM - 6 PM UK time
(with potential shift to
12 PM - 9 PM UK time
in the future to accommodate US-based customers).
What You Will Do
Conduct daily checks to ensure smooth functioning of core systems (CRM, operational tools, integrations), maintaining high uptime and data integrity
Respond to customer inquiries via email, ensuring timely and exceptional customer service.
Handle incoming customer calls, addressing questions and assisting with enrollments when needed.
Conduct sales conversations with customers to support the sales team during high-volume periods.
Prepare sales materials and documentation for new course launches.
Prepare and maintain essential sales enablement materials, including sales templates, payment links, product documentation, and related resources
Own and continuously update the centralized library of sales resources, processes, procedures, product documentation, and regulatory information
Collaborate with cross-functional teams (Marketing, Finance, Tech, and Operations) to ensure smooth sales processes.
Proactively identify bottlenecks and inefficiencies across the sales cycle and operational workflows
Suggest and implement automation and optimization initiatives to improve speed, accuracy, and scalability
Requirements
At least C1 level of English proficiency
2+ years of experience in sales, customer service, sales operations, or a related role
Excellent phone and email communication skills, with the ability to build strong relationships with customers and internal teams
Strong organizational skills with high attention to detail
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
Positive attitude, self-starter mindset, and strong team collaboration skills
Nice to have: AI proficiency for sales data analysis, process automation, or workflow optimization
You Are a Strong Fit If
Enjoy optimizing processes and making systems run smoothly
Are comfortable supporting sales teams in fast-paced, high-growth environments
Like combining operational work with direct customer interaction
Are detail-oriented, organized, and proactive in solving problems
Are curious about using AI and automation to improve efficiency
Benefits
Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.
Join Us
If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.
ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.
Location: St. Louis, United States; Saint Charles, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Charleston, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Tbilisi, Georgia
We are looking for a seasoned sales professional to join our private client team in Tbilisi, someone who knows how to work with discerning buyers. You will offer clients a personal, discreet and seamless experience, and close high-value property transactions.
Key responsibilities:
Act as the personal point of contact for a portfolio of high-net-worth clients
Bring in new clients through your existing network and personal recommendations
Host private viewings and individual project presentations
Shape tailored property proposals around each client’s lifestyle and investment priorities
Negotiate and close premium transactions from start to finish
Handle client data with full confidentiality and keep CRM records accurate
Provide ongoing after-sales care to build long-term loyalty
Achieve personal sales and revenue goals
Requirements
4+ years in premium or luxury sales, for example in real estate, private banking, luxury cars or fine jewellery
An existing network of affluent, high-net-worth clients
Experience in running private viewings and personal presentations
A tactful, discreet manner and a commitment to excellent service
Proven results in closing high-value deals
Excellent relationship-building and negotiation skills
Fluency in Russian and Georgian
A good command of English
Benefits
Salary and an increased commission
Access to premium projects for private viewings and presentations
Freedom to develop your own private client portfolio
A high-value product that matches the expectations of discerning buyers
Location: Tbilisi, Georgia
We are seeking an experienced and commercially driven
Head of Sales
to lead residential real estate sales in Tbilisi, Georgia. The ideal candidate will have a strong track record in selling new-build apartments, experience managing a high-performing sales team, and an established network of local real estate agencies, brokers, investors, and high-net-worth clients.
This role requires a hands-on sales leader who can manage high volumes of online leads, optimize the sales funnel, develop strategic partnerships, and consistently achieve sales targets.
Key Responsibilities
Develop and execute the sales strategy for residential real estate projects in Tbilisi.
Lead, manage, and motivate a sales team of at least 5 people.
Set sales targets, establish KPIs, and monitor individual and team performance.
Build and maintain strong relationships with real estate agencies, brokers, investors, and high-net-worth clients.
Manage the full sales cycle, from online lead generation and qualification to negotiations and deal closing.
Oversee high-volume online leads and ensure timely follow-ups and effective conversion.
Ensure daily CRM usage, accurate pipeline management, and regular sales reporting.
Analyze conversion rates, lead sources, and sales performance to identify areas for improvement.
Collaborate with marketing to improve lead quality, campaign effectiveness, and sales conversion.
Personally participate in negotiations with key clients and support high-value transactions.
Monitor local property market trends, competitor activity, pricing, and customer demand.
Requirements
At least 5 years of experience
selling new-build residential properties in Tbilisi, preferably within the mid-to-premium or premium segment.
Proven experience managing a sales team of 5 or more people.
An established network of local real estate agencies, brokers, and property investors.
Access to a network of affluent clients and proven experience closing residential property deals.
Experience handling high volumes of online leads and converting them into sales.
Strong practical experience with CRM systems, sales funnels, lead tracking, and performance reporting.
Demonstrated ability to achieve sales targets and improve team productivity.
Excellent leadership, negotiation, communication, and relationship-management skills.
Fluent Russian and Georgian, with good English proficiency.
Benefits
Career Growth
Competitive Salary
Professional Development
Location: USA
Workplace: Remote
Solvd Inc. is a technology services company that helps enterprises build and scale with AI. We operate through three business units: Core AI, Cloud, and Agentic Engineering. Together, they bring deep engineering expertise and an outcome-first mindset to help clients reimagine how they build, operate, and grow, turning the promise of AI into real, measurable business impact.
We are looking for a self-driven, entrepreneurial sales hunter to expand Solvd's client base with new enterprise logos. You will stay ahead of market and technology trends, understand the challenges and priorities of our target customers, and translate them into opportunities that drive real business outcomes. You will generate pipeline through every available channel, including marketing-led campaigns, industry conferences and events, technology and alliance partnerships, and targeted outreach.
You will own each opportunity strategically from first conversation through contract signature. That means building a deep understanding of customer needs, articulating Solvd's value proposition with clarity and conviction, and bringing together the right internal teams to shape outcome-driven solutions. Success in this role is measured not only by deals won, but by clients who see value early and become long-term partners.
WHAT YOU'LL DO
New Logo Prospecting and Pipeline Generation
- Identify, target, and engage new enterprise and upper mid-market clients across priority industries.
- Generate pipeline through all channels: outbound prospecting, marketing campaigns, account-based marketing, conferences, industry events, and partner ecosystems (hyperscalers, AI platform providers, and technology partners).
- Build and execute a disciplined target account plan grounded in market research and customer insight.
End-to-End Deal Ownership
- Own the full sales cycle: discovery, qualification, proposal, pricing, negotiation, and closure.
- Engage senior stakeholders (C Level execs and line-of-business leaders) and build trusted relationships across the buying group.
- Sell on value, connecting Solvd's capabilities across AI, agentic engineering, digital, data, and cloud to the client's business priorities and measurable outcomes.
- Lead the commercial process, including MSAs, SOWs, procurement, and legal discussions, in partnership with internal finance and legal teams.
Customer Relationships and Thought Leadership
- Build strong, trusted relationships with client stakeholders, acting as their advocate within Solvd.
- Share Solvd's point of view on AI, agentic engineering, and digital transformation with customers and prospects.
- Represent Solvd at industry conferences, events, and forums, strengthening brand presence and converting conversations into qualified opportunities.
- Bring market and customer insights back to internal leaders, sharing a clear point of view on market trends, competitive dynamics, and emerging demand.
Cross-Functional Collaboration
- Partner with solution architects, delivery leaders, and practice teams across Agentic Engineering to ensure outcome-driven solutioning.
- Work with Engineering teams to shape and build service offerings that meet evolving customer requirements.
- Collaborate with Marketing on campaigns, account-based marketing, and event strategy to drive targeted demand.
- Work with alliance and partnership teams to co-sell and build joint pipeline.
Sales Discipline and Forecasting
- Maintain strong CRM discipline, keeping all opportunities, activities, and forecasts accurate and up to date.
- Provide reliable pipeline reviews and quarterly forecasts to leadership.
Account Ownership and Transition
- Own each new account for six months after closure, ensuring a successful delivery start and customer delight.
- Identify early expansion opportunities and grow the initial engagement where possible.
- Execute a structured handoff to the assigned Client Partner, including account plan, stakeholder map, and growth opportunities.
WHAT YOU BRING
- 10+ years of B2B sales experience in IT services, digital engineering, or consulting, with at least 6 years in a new logo (hunter) role.
- Proven track record of consistently meeting or exceeding $3M to $4M annual new business quotas.
- Demonstrated success closing services deals of $1M to $3M+ with enterprise clients.
- Experience selling to C-level and senior technology and business leaders.
- Deep domain knowledge of one or more target industries (e.g., insurance, financial services, healthcare, retail, travel and hospitality).
- Solid understanding of AI, digital, data, and cloud services and the ability to discuss them credibly with clients.
- Experience negotiating MSAs, SOWs, and commercial terms.
- Exposure to Agentic Engineering and COTS (commercial off-the-shelf) products is strongly preferred.
PREFERRED
- Experience selling Digital, Modernization, Generative AI, or agentic solutions.
- Established relationships with leading COTS (Salesforce, Adobe, ServiceNow, Shopify etc) or AI platform partners.
- Familiarity with structured sales methodologies such as MEDDICC, Challenger, or Solution Selling.
- Proficiency with Salesforce or similar CRM platforms.
WHAT SUCCESS LOOKS LIKE
Success in this role will be measured against three primary KPIs:
1. New Logo Bookings
- Target: $2 million in Year 1; $3 million annually from Year 2 onward.
- Measurement: Total signed contract value (bookings) from new logos closed within the fiscal year.
2. New Logo Acquisition
- Target: At least one new logo per quarter, totaling four or more annually.
- Measurement: New clients with a signed MSA and first SOW or purchase order, with no Solvd revenue in the prior 24 months.
3. Qualified Pipeline Coverage
- Target: Maintain qualified pipeline at 3× the annual bookings target—$6 million in Year 1 and $9 million from Year 2 onward.
- Measurement: Value of opportunities in the CRM that meet agreed qualification criteria, such as MEDDICC, reviewed monthly.
SUPPORTING PERFORMANCE INDICATORS
The following indicators will be reviewed quarterly:
- Win rate: Achieve a win rate of 25% or higher on qualified opportunities.
- Account handoff quality: Support client satisfaction and account growth during the six-month ownership period, with a documented handoff to the Client Partner.
- Forecast accuracy: Maintain quarterly bookings forecasts within ±10% of committed bookings.
YOUR FIRST YEAR
- First 90 days: Build a target account plan, engage marketing and partner channels, and develop $3M+ of qualified pipeline.
- First 6 months: Close the first new logo and reach full 3x pipeline coverage.
- First 12 months: Deliver $2M in net new revenue and 4+ new logos, with each account successfully transitioned to a Client Partner.
WHAT WE OFFER
- Competitive base salary plus a compelling commission plan.
- Comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.
- The opportunity to build a book of business in one of the fastest-growing areas of technology.
- Direct access to leadership and a collaborative, entrepreneurial culture.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights.
You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions.
You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference
Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions
Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use
Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details
Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements
Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding
We’d love to hear from you if you have:
Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details
Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes
Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products
Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed
While it’s not required, it’s an added plus if you also have:
Hold an academic background in design, interaction design, or human-computer interaction
Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence
Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs
Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products
Demonstrate familiarity with Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we’re looking for:
• A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion.
• Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities.
• Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences.
• Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling.
• The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers.
• Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments.
• Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality.
Preferred qualifications:
• Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story.
• Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value.
• Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - US
About the Job:
AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse.
This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data.
Responsibilities:
Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations.
Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact.
Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls.
Who You'll Work With:
Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like.
Qualifications:
8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe.
Experience with Salesforce data models and CRM data quality at scale.
Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
A track record of delivering cross-functional programs without direct authority.
Nice to Have
Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts.
Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing.
Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$152,900
- $210,210
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600
- $189,200
**
Zone 3:
All other US locations - $129,900
- $178,640*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
headLimassol, Cyprus; Relocation to Cyprus and Visa support
УдалённоThe position is fully remote and open to candidates based in the EU
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama
УдалённоUnited States
УдалённоAustralia; · Able to work effectively across regions and time zones, balancing local priorities with global standards; Visa sponsorship or relocation costs will not be provided
УдалённоPhilippines; South Africa; Ukraine
St. Louis, United States; Saint Charles, United States
Charleston, United States
УдалённоseniorUSA
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks