Location: Оренбург
Команда Управления по ИИ-трансформации и технологическому развитию клиентов в поиске Руководителя проектов по технологическому развитию клиентов.
Это бизнес‑аналитик и продавец в одном лице, который умеет переводить сложные B2B‑процессы в практичные сценарии для ИТ-решений, GenAI, вести переговоры на уровне первых лиц и масштабировать решения через внутренние команды и партнёров.
Обязанности
* сбор, анализ и структурирование бизнес-требований от клиентов и внутренних стейкхолдеров
* консультирует клиентов по вопросам технологического развития и ИИ - трансформации по нетиповым запросам и для развития отношений
* управляет портфелем партнеров, организует эффективную коммуникации в треугольнике "Клиент-Партнер- Сбер", развивает партнерские отношения
* инициирует совместно с представителями клиента описание и диагностику бизнес-модели и бизнес-процессов, помогает в формировании и приоритезации проектных инициатив по технологическому развитию и ИИ-трансформации
* реализует проекты технологического развития и ИИ - трансформации с клиентами, включая структурирование проектов с использованием решений экосистемы и партнеров
* внедряет методологии и процессы для сквозного цикла работы при реализации проектов ИИ - трансформации и технологического развития клиентов в ТБ
* помогает клиентам в разработке и достижении поставленных целей технологического развития бизнеса, в получении максимальной выгоды от использования технологий ИИ и других фокусных технологий Сбера
* активный поиск и привлечение партнёров для внедрения ИИ; ведение переговоров на уровне первых лиц.
Требования
* высшее образование (экономические/технические/физико-математические науки)
* опыт продаж GenAI‑решений или комплексных IT‑решений; сильный отраслевой опыт (B2B)
* опыт работы бизнес‑аналитиком или системным аналитиком в цифровых продуктах, у интеграторов или в корпоративном ИТ
* сильные аналитические способности; умение строить бизнес‑обоснование и считать эффекты
* опыт работы с популярными GenAI‑платформами и API.
Условия
* стабильный оклад, премии и социальная поддержка сотрудников
* официальное оформление с первого дня
* расширенный ДМС с первого дня и льготное страхование для близких
* корпоративное обучение в Виртуальной школе Сбера
* подписка Прайм с возможностью совместного использования на трёх близких
* корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Location: Pasadena, United States
Keller Executive Search is an executive search agency recruiting on behalf of a client in home goods and appliance services. The Head of Operations will own operational performance across service, logistics and support teams.
Key responsibilities
Own operational strategy and execution across service and logistics teams.
Oversee repair, warranty and customer support workflows.
Manage parts inventory and supplier relationships.
Set goals and reporting for service quality and turnaround time.
Build and mentor a strong management team.
Partner with executives on growth and budgeting plans.
Implement systems and process improvements company-wide.
Requirements
Bachelor's degree in business, operations or engineering.
8 or more years of operations experience, including senior leadership.
Background in appliances, electronics or home goods preferred.
Strong understanding of service operations and inventory management.
Proven success in improving cost and customer satisfaction.
Strong financial and analytical skills.
Excellent leadership presence and communication.
Benefits
Competitive medical, dental and vision plans.
401(k) with employer match.
Annual executive bonus.
Paid time off and holidays.
Product and service discounts.
Relocation assistance may be available.
Salary:
USD 130,000 - 155,000 per year
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Johannesburg, South Africa
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Head of
Business Development and Education
at our officein Johannesburg.
We are seeking an experienced and results-driven
Head of
Business Development and Education
to drive the growth of our company in the region of South Africa. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and educating clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Reporting to: Head of Africa
Responsibilities:
1. Business Development & Growth
Develop and execute the company's South African business development strategy.
Identify and build relationships with high-value partners, introducing brokers, affiliates, educators, trading communities, influencers and other strategic partners.
Develop new acquisition and distribution channels across South Africa.
Build and manage a strong pipeline of strategic opportunities.
Negotiate and structure commercial partnerships that create sustainable growth.
Identify emerging market opportunities and develop initiatives to capture them.
Represent the company at industry events, conferences, seminars and networking opportunities.
Establish a strong local brand presence within the South African forex and financial markets community.
Work closely with senior management to develop and execute ambitious growth targets.
2. Education Division Leadership
Take ownership of the company's education strategy and educational offering in South Africa.
Personally deliver physical educational sessions from our dedicated Training Floor, catering to both beginner and experienced traders.
Develop and oversee educational programmes covering forex, trading, financial markets, risk management and related topics.
Build a scalable education ecosystem including webinars, workshops, seminars, online programmes and community-based learning.
Recruit, manage and develop educators, trainers, analysts and guest speakers.
Ensure educational content is accurate, engaging, professional and aligned with applicable regulatory and compliance requirements.
Develop partnerships with educational institutions, trading communities an relevant organisations.
Create educational initiatives that increase brand awareness, engagement and long-term customer value.
Establish clear standards and processes for educational quality.
Candidate Requirements
Proven experience in forex, financial markets, trading or financial services.
Strong business development and sales experience, with a proven track record of generating growth and building partnerships.
Established network within the South African trading and financial markets community.
Strong trading knowledge and practical market experience, with the ability to confidently educate both beginners and experienced traders.
Excellent presentation, communication and interpersonal skills.
Experience providing one-on-one coaching, mentoring or financial markets education is highly desirable.
Proven ability to build relationships, lead initiatives and work independently.
Professional, entrepreneurial and results-driven mindset.
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
On-site job at the office
Journey to FP Markets:
Interview with HR (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Test task if applicable
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Please kindly send your CV in English and specify your salary expectations in USD
Location: San Francisco
Asana is hiring a Head of IT Systems Engineering to lead the team that powers how every Asana employee works. Reporting to the Head of IT, this San Francisco-based leader owns the strategy, architecture, and operations behind our SaaS productivity applications, corporate endpoints, identity, and user lifecycle, setting the standards and roadmap that keep every employee secure and productive. You will also influence the way Asana evaluates, adopts, and governs the tools and platforms our employees rely on. You will be responsible for the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, who deliver this work. This role has one manager level report.
You ask good questions, are confident in not knowing everything, and would rather build with others than go it alone. You are crisp and detail oriented, but comfortable working outside the boundaries when the situation calls for it. You bring a proven record of success, a passion for technology, and, like us, you value hard work and fun in equal measure.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Develop the multi-year vision, roadmap, and architecture for Systems Engineering, aligned with Asana’s business priorities and Asana’s broader AI strategy
Accelerate an Agentified Asana, helping teams across Asana embrace our tools and reduce the friction of manual work.
Partner with leaders across Asana to build and maintain an efficient and effective portfolio of SaaS tools to enable all Asanas to do their best work.
Lead, develop, and grow the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, including hiring, performance management, succession planning, and career development
Own the strategy and operation of corporate endpoint management, SaaS application management, identity, and the full user lifecycle
Drive IT’s AI strategy, from evaluating and governing platforms such as Claude, Gemini, and OpenAI to building AI agents and automation for onboarding, access requests, support, and compliance workflows
Partner with Security, Legal, and Privacy to set AI usage policies, data access controls, and vendor risk standards, including identity-based access and data loss prevention for AI tools and integrations
Set client platform standards and drive excellence in system performance, patching, and configuration compliance
Partner with IT Support, IT Infrastructure, and Security leadership to resolve issues, reduce risk, and improve the employee experience
Represent Systems Engineering to senior stakeholders, communicating priorities, tradeoffs, and results clearly
About you
10+ years of IT experience, including 5+ years directly leading teams of systems engineers and software engineers in a fast-paced, cloud-first environment
Proven ownership of purchasing, inventory management, and budgeting at scale
Strong, hands-on knowledge of current IAM practices and cloud-based identity, SSO, SAML, and SCIM
Experience with hosted cloud applications, including Okta, Google Workspace, Asana, Figma, and Slack
Experience establishing governance for emerging technology, including AI usage policy, data protection, and vendor risk review
Track record of setting strategy and roadmaps, then delegating effectively while staying close enough to the details to coach and unblockExperience with configuration management and automation tools such as JAMF, Intune, Puppet, and Munki
Working knowledge of scripting and API integration (REST, OAuth, Python, PowerShell, Bash, or equivalent)
Hands-on experience with enterprise AI platforms such as Claude, and OpenAI, including deployment, administration, and integration through APIs, connectors, and MCP servers
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
How you work
A strong mix of problem solving and a positive, service-oriented attitude
Excellent communication and documentation skills, with the ability to influence senior stakeholders and cross-functional partners
Curiosity and a bias toward experimenting with AI in your own work, and the ability to lead a team through rapid change
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $252,000 - $296,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Что предстоит делать Собрать план продаж направления на 52 недели, защитить его перед основателем и вести по нему. Планировать закупку и остатки так, чтобы хиты не уходили в дефицит, а деньги не замерзали в неликвиде.
УдалённоТы подходишь нам, если: руководил продажами на маркетплейсах в одежде, белье, обуви или аксессуарах ; выводил товар или кабинет в топ и удерживал позиции — с цифрами оборота; сам считаешь план продаж и закупки, а не только ведёшь рекламу и карточки; готов ездить в Китай 4-6 раз в год и работать с производителями на месте
Location: Remote, Global; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for an
Junior International Accountant
to join our team. You will handle accounting and documentation for non-resident companies, prepare data for reporting and take part in annual audits. If you have hands-on experience with QuickBooks and international accounting, we’d love to meet you.
What you will do:
Preparation and control of the primary documents for non-resident companies, systematization and administration of documentation taking into account the requirements of the jurisdictions.
Preparation and processing of data for the accounting of non-resident companies, control of correctness the bookkeeping of financial transaction in QuickBooks.
Data preparation for the reports and providing to accounting providers for submission to the tax authorities and other authorities in definite jurisdictions.
Participation in the external annual audit, collect and submit to auditors all information in response to audit inquiries and substantive procedures.
Assistance in preparation of financial statements of foreign entities on a regular basis (monthly, quarterly, annually).
Ad hoc requests.
What we expect from you:
Master's degree in Accounting, Finance, Economics or other related fields.
1+ years of experience in a similar practical experience with in-depth accounting knowledge, preferably in IT industry environment.
Knowledge and experience with accounting software/ ERP systems (1C, BAS, QuickBooks).
MS Excel, Google Sheets on High level.
Experience working with invoices (verification, search, creation, reconciliation with transactions).
English - Intermediate/Strong Intermediate/Upper-Intermediate.
Will be a plus:
Knowledge of international taxes (VAT, CIT) - will be a plus.
Your journey with us:
Step 1: Pre-screen.
Step 2: Test task.
Step 3: Interview.
Step 4: Reference check.
Step 5: Job Offer.
What we offer:
28 business days of paid off.
Flexible hours and the possibility to work remotely.
Medical insurance and mental health care.
Compensation for courses, trainings.
English classes and speaking clubs.
Internal library, educational events.
Outstanding corporate parties, teambuildings.
-Проводить аудит SDLC и замерять эффективность: описывать текущий поток создания ценности (от требований до эксплуатации), собирать исторические метрики (baseline) из Трекера, Git и CI/CD, выявлять узкие места и формировать целевую модель AI SDLC.
Your Role Reporting directly to the Senior Director of Product, you will drive product quality management and regulatory compliance for Orbem's cutting-edge systems across the EU, US, and other upcoming markets.
seniorПомогают с релокацией (Германия); Relocation Support: Seamless support for your move to Germany
Location: Екатеринбург
Workplace: В офисе
О компании
В блоке по телекоммуникационному бизнесу мы разрабатываем и продвигаем технологии, оптимизируем внутренние процессы и поддерживаем продажи для корпоративных и государственных клиентов. Мы помогаем клиентам расширять их возможности и добиваться успеха в цифровой сфере.
Обязанности
управлять проектом полного цикла: от документации до сдачи и расчётов;
заниматься планированием, контролем сроков, бюджета и качества работ;
координировать всех участников проекта;
контролировать СМР, ПНР, поставок оборудования;
анализировать проектную документацию, выявлять и прорабатывать риски.
Требования
опыт реализации строительных или инженерных проектов полного цикла;
опыт управления подрядными организациями и монтажными бригадами;
уверенная работа с Excel, AutoCAD и программами календарного планирования;
умение вести переговоры и добиваться выполнения договорённостей.
Условия
оформление в штат компании;
оклад + квартальная премия 42%;
график работы: 5/2 с 9:00 до 18:00 (СБ и ВС выходные);
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях;
прием врачей общей практики в офисе. Консультация психологов и программа поддержки сотрудников;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
мобильная связь за счет компании и льготные тарифы для близких;
подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучение для карьерного развития.
Location: Almaty, Kazakhstan
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Remote
Workplace: Remote
We are looking for an experienced Head of Chat & Conversion to take charge of a large-scale, revenue-driven chat operation within an international adult (18+) creator subscription business.
This senior leadership role combines commercial strategy, operational management, and hands-on expertise in conversational sales. You will oversee a multi-level team, optimize the customer journey from initial interaction to repeat purchases, and help shape the next generation of AI-powered chat solutions.
Responsibilities
- Take full responsibility for chat-generated revenue, optimizing first-purchase conversion, subscriptions, PPV sales, tips, custom content purchases, repeat spending, and refund performance
- Lead a large, multi-layered chat operations department, managing Chat Managers and Team Leads while ensuring consistent performance across different shifts and time zones
- Oversee the complete team management cycle, including recruitment, onboarding, training, performance reviews, coaching, and personnel decisions
- Design and continuously improve conversation playbooks, covering creator personas, sales scripts, pricing strategies, offer sequences, and quality assessment criteria
- Develop a structured testing approach for conversation openers, personas, and commercial offers, using performance results to identify successful strategies and implement them across the team
- Monitor conversion rates, revenue per fan, repeat purchases, and individual and shift-level performance, identifying underperforming areas and implementing corrective measures
- Establish and maintain effective chat quality standards, including scoring frameworks, conversation reviews, and actionable feedback for team leaders and chat specialists
- Participate in the development and evaluation of AI-powered chat solutions, reviewing automated conversations, comparing their effectiveness with human interactions, and identifying opportunities for improvement
- Maintain an ethical, customer-focused approach to monetization, prioritizing genuine engagement and sustainable revenue rather than aggressive sales pressure or excessive messaging
- Report on commercial performance and operational results on a weekly basis, providing senior leadership with clear insights into revenue trends, conversion improvements, and areas requiring attention
Requirements
- Proven experience managing a large-scale chat operation within an adult paid-chat business, such as an OnlyFans management agency, creator subscription platform, cam business, or comparable organization
- Previous responsibility for a department of at least 50 chatters, with a minimum of 3 Chat Managers or Team Leads reporting directly to you
- Demonstrated ownership of $1M+ in monthly chat-generated revenue, with the ability to substantiate commercial results and explain improvements in conversion rates and revenue per fan
- Strong hands-on expertise in conversational sales and monetization, including the ability to independently develop effective scripts, offer structures, and customer engagement approaches
- Practical experience creating chat quality scoring systems and performance evaluation criteria, rather than simply implementing frameworks developed by others
- Ability to demonstrate how you have identified and improved underperforming chatters or shifts through performance analysis, targeted coaching, and operational changes
- Strong analytical and commercial skills, with the ability to evaluate first-purchase conversion, revenue per fan, PPV and tip performance, repeat spending, and refunds
- Proven ability to manage multi-level teams across shifts and time zones, maintaining consistent service quality and commercial performance
- Excellent leadership and decision-making skills, combined with a hands-on approach to resolving operational challenges and improving team effectiveness
- Ability to create engaging, persuasive chat responses independently and adapt communication strategies to different customer profiles
- Commitment to ethical sales practices, avoiding artificial urgency, manipulative pressure, and excessive follow-up messaging
- Comfortable working with adult (18+) content and the commercial specifics of the creator subscription industry
- English at Upper-Intermediate (B2) level or higher, sufficient for professional communication and reporting in an international environment
Would be a plus
- Experience building a chat department from scratch or transitioning chat operations from offshore teams to EU- or US-based specialists
- Previous involvement with AI chat platforms, chatbot configuration, or developing conversational instructions for automated systems
- Experience managing multiple creator personas or accounts simultaneously
- Background in other performance-driven sectors, such as dating, iGaming, FX, or high-risk e-commerce
What's in it for you
- Fully remote work with the flexibility to work from different locations
- Competitive base compensation with additional performance-based earning opportunities, potentially including revenue sharing or vesting arrangements
- A senior leadership position with substantial influence over commercial performance and operational strategy
- Opportunity to manage and develop a large-scale revenue-generating department
- Direct involvement in the development and optimization of AI-powered conversational solutions
- Freedom to introduce new approaches, improve team structures, and implement performance-driven initiatives
- Opportunities for professional development and long-term growth within an international business
Запуск новых каналов привлечения и маркетинговых воронок с нуля до устойчивой положительной экономики. Развитие SMM, видеоконтента, UGC и influencer marketing как каналов продаж.
УдалённоseniorГеография найма не уточнена
headPasadena, United States; Relocation assistance may be available
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоheadLead a large, multi-layered chat operations department, managing Chat Managers and Team Leads while ensuring consistent performance across different shifts and time zones; Proven ability to manage multi-level teams across shifts and time zones, maintaining consistent service quality and commercial performance