Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As Manager of Channel Partnerships at Tennr, you will own pipeline generation through the activation of our signed partners. Tennr's business development team signs partners; you take the handoff and build the enablement, incentives, cadence, and systems that turn a contract into a qualified pipeline. You will build and scale partnerships in phases, starting with the most established base and expanding across additional channels over time.
We're looking for a builder who has activated a channel before at a healthcare company and is energized by a partner base that is signed but not yet producing.
RESPONSIBILITIES
- Be the primary relationship owner with a growing book of signed partners.
- Map partner networks to Tennr's ICP and identified target accounts so partners can effectively hunt in the verticals we care about, segmented by specialty and geography.
- Partner with sales enablement and marketing to build playbooks and high-impact collateral for partners to use in market.
- Run the cadence that keeps partners producing between deals: reviews, check-ins, communications, and the incentive programs behind them.
- Stand up partner tooling and reporting, feed insight back to BD on which partners to sign more of, and extend the motion to new channels as we sign it.
QUALIFICATIONS
- Experience activating and scaling a signed partner or channel base at a growth-stage company.
- Demonstrated success generating pipeline through partners, with clear ownership of a number.
- Experience activating channels for a company selling into healthcare, with fluency in MSOs, GPOs, and EMRs.
- Track record of designing or rebuilding a partner incentive program.
- Proven expertise with key CRM/PRM tooling (SFDC, Crossbeam, etc.)
- Strong executive presence across both startup and enterprise audiences
- Entrepreneurial self-starter who operates with a high ownership mentality
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's engineers want to work in an AI-first way. What's missing isn't enthusiasm — it's the platform underneath it. Today everyone assembles their own agent config, context files, and MCP servers, so the good patterns stay trapped in individual setups instead of becoming defaults everyone inherits.
You'll build that platform: the agent configurations tuned to our monorepo, the context and tooling layer that makes agents competent in our codebase, the evals that tell us which approaches actually work, and the rollout mechanics that get a new engineer productive with agents in week one.
You are not here to mandate how engineers use AI — you're here to make the good path the easy path. Success looks like teams adopting what you build because it beats what they'd cobble together themselves, not because a policy requires it. Platform engineer, not AI evangelist. Ship infrastructure, measure it, kill what doesn't work, let adoption be the referee.
The playbook for AI-first SDLC doesn't exist at any company yet. You'll write ours.
EXAMPLE INITIATIVES
Agent substrate — Repo-level context infrastructure that makes agents competent in our codebase (CLAUDE.md/AGENTS.md http://CLAUDE.md/AGENTS.md conventions, architecture and domain context, and the tooling to keep it accurate as code moves). Internal MCP servers giving agents scoped access to CI, observability, incident tooling, deployment state, and docs. Shared skills, subagents, and hooks that encode Baseten workflows. Sandboxed environments where agents can build and test safely.
The golden path — Project templates and onboarding that ship with AI tooling configured and working. Self-serve infrastructure so teams build their own agents without you as the bottleneck. Gateway, auth, cost controls, and audit logging for internal model access.
The feedback loop — Eval harnesses that answer "is this config better than that one" against real Baseten tasks, not vibes. Instrumentation of AI tool usage and its downstream effects on cycle time, review latency, and change failure rate. Honest reporting, including on what you built that didn't pan out.
Agents in the SDLC — Automation where agents earn their keep: PR review triage, test gap-filling, incident context assembly, migrations and refactors, codebase Q&A. Integrating agents into CI/CD with guardrails that make it trustworthy.
RESPONSIBILITIES
- Own the internal AI developer platform end to end — architecture, build, rollout, operation, measurement.
- Evaluate and integrate third-party AI coding tools (Claude Code, Cursor, Codex, and whatever ships next quarter), and build the context layer that makes them work against our monorepo.
- Build frameworks that let other engineers create their own agents without deep LLM expertise.
- Establish the evaluation practice for AI-assisted development at Baseten, and use it to drive investment decisions.
- Drive adoption through developer experience — good defaults, clear docs, low friction — not mandate.
- Embed with teams to find where AI genuinely unblocks them, then generalize those wins into platform capabilities.
- Own the safety layer: permissions, secrets handling, audit trails, cost management.
REQUIREMENTS
- Have 4+ years of relevant industry experience building and enabling AI native SDLC
- Strong proficiency in Python and/or Go, building tools other engineers depend on daily.
- Hands-on experience with LLMs and agent frameworks — tool calling, MCP, context management, orchestration, failure handling. You've shipped something agentic that real people used, not just prototyped.
- Deep personal fluency with AI coding tools and well-formed opinions about where they break down.
- Platform mindset: you build for adoption and self-service, treat internal engineers as customers, and would rather ship a good default than write a style guide.
- Developer tooling, CI/CD, and Kubernetes/Docker fundamentals.
- Comfort with ambiguity — this space invalidates its own best practices every few months.
- Excellent written communication. Much of your leverage is docs, templates, and examples that scale beyond conversations you're in.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional.
Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten.
RESPONSIBILITIES
- Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against.
- Build and maintain unit, integration, load and performance testing frameworks
- Design end to end test infrastructure that provisions realistic dependencies on demand — ephemeral Kubernetes namespaces, containerized service dependencies, etc.
- Build resilience and chaos testing capabilities: fault injection, network partition and latency simulation, pod and node failure scenarios, dependency degradation, and automated verification that our systems degrade gracefully and recover.
- Attack test suite reliability head-on — flake detection and quarantine, test impact analysis and selective execution, parallelization, and aggressive reduction of end-to-end CI wall time.
- Build observability into the testing layer itself: coverage reporting, test health dashboards, failure triage tooling, and clear signals about which areas of the codebase are under-tested.
- Create project templates and shared libraries so new services start with a complete testing setup on day one.
- Partner directly with product and infrastructure teams — embed where needed, understand their hardest testing problems, and turn one-off solutions into platform capabilities.
- Mentor engineers across the org on testing practice and raise the collective bar through code review, documentation, and internal advocacy.
REQUIREMENTS
- Strong proficiency in Go and/or Python, with hands-on experience building test tooling and libraries used by other engineers.
- Deep experience with testing frameworks and their internals — pytest, Go's testing package, testify, testcontainers, or equivalents — including the ability to extend them, not just use them.
- Experience designing integration test infrastructure for distributed systems, including ephemeral environment provisioning and dependency management.
- Practical experience with load and performance testing tools (k6, Locust, Vegeta, JMeter, Gatling, or similar) and the judgment to interpret results and drive action from them.
- Solid Kubernetes and Docker fundamentals — you can build test infrastructure that runs on and tests against real cluster environments.
- Advanced understanding of CI/CD, including how to keep large test suites fast, deterministic, and trustworthy at scale.
- A track record of measurably improving testing culture on an engineering team — you have opinions on what to test, what not to test, and where the ROI actually is.
- Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As an early member of Baseten's Platform Team, you will be pivotal in building internal infrastructure to support our engineering organization. You will own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across Baseten to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous.
If you are passionate about elegant solutions—like streamlined monorepos, lightning-fast CI pipelines, and thoughtfully designed shared libraries—you'll thrive at Baseten.
RESPONSIBILITIES
- Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions.
- Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback.
- Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows.
- Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale.
- Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns.
- Build systems that automatically evaluate deployment health using metrics, logs, traces, and alerts to detect regressions and trigger safe rollbacks.
- Interest in building systems that support agent-assisted or autonomous deployment workflows using modern AI tooling.
REQUIREMENTS
- Strong-level proficiency in Go and/or Python.
- Have worked with Kubernetes-based deployment systems at scale
- Have experience building or operating continuous deployment platforms
- Are familiar with GitOps tooling such as ArgoCD or Flux
- Care deeply about safe production rollouts and minimizing blast radius
- Excellent developer tool culture with a focus on best practices. Bonus points if you have personally developed open-source developer tools.
- Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Manager, Product Applied Science to build and lead a team at the core of Garner's product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is a hands-on management role. You are responsible for the overall technical direction of your squad, building alongside your team of Applied Scientists to solve some of the hardest problems at the company.
This is not a dashboards or descriptive-analytics team. Your team owns production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is leading a research pod at a top hedge fund.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead a team of 4-6 — hire, coach, and develop them, hold the bar on both rigor and speed, and help raise that bar across Applied Science
Own the Population Health team and their outputs as a core responsibility
Own your team's roadmap and delivery: what gets built, in what order, and whether it ships
Set technical direction, and get in the weeds to do it — stay close enough to the code and the data to call the approach yourself, whether that's machine learning, optimization, a heuristic, or a simple rule, and set the standard for how your team makes that call
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Put your own hands on the problems where your judgment matters most — the highest-stakes, least-defined work — and deliver the algorithmic step-changes that move metrics like total-cost-of-care savings, steerage, and member engagement
Turn ambiguous business goals into a clear problem set alongside Research, Product, Engineering, and business stakeholders, and represent your team's work to senior leadership
Set the quality bar: review your team's work with rigor, and define the metrics that decide whether a solution is working
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
The ideal candidate has:
6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred
Deep technical credibility, with the range and judgment to lead scientists who are experts in their own right, and the willingness to stay hands-on
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong communication skills, including at the executive level, with a track record of driving alignment across teams and functions
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to build and lead the team behind Garner's algorithmic systems — shaping how members find better care, and how applied science gets done at Garner, while staying close to the work yourself.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Staff Applied Scientist to join our Applied Science team. Garner is hiring Applied Scientists to design and ship the algorithmic systems at the core of our product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund.
This is a player-coach role. You will be a hands-on-keys Applied Scientist, while also leading a small team that helps you deliver on your roadmap. Your time will be split between your own technical work and working with your team to shape how they approach their problems. This role is a good fit for someone who wants to develop their management toolkit while continuing to work closely on their own technical work, and it can lead either towards management or a deeper senior IC track.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the most ambiguous, high-stakes problems facing the company end-to-end, and set how the team frames and approaches them
Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for, and set the standard for how the team selects and applies these approaches
Deliver algorithmic breakthroughs that move the company's most important metrics, pioneering approaches that become how applied science is done at Garner
Lead a small team — set their technical direction, unblock them when they're stuck, and share accountability for their growth and the quality of what they ship
Review Applied Science work at the highest level across the company, ensuring the methods used across teams are sound and correctly applied
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
The ideal candidate has:
6+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 4+ years of industry experience with a relevant advanced degree, PhDs preferred
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
Recognized technical authority, with the judgment to ensure the techniques used across an organization are sound
Strong interest in mentoring or technically leading other Scientists — formal management experience is welcome, but not required
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong communication skills, including at the executive level, with a track record of driving alignment across an organization
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to work on high-impact problems in healthcare — shaping how members find better care through algorithmic systems that directly influence healthcare outcomes, and helping the scientists around you do the same.
Compensation Transparency:
The target base comp range for this position is $300,000-$390,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Bogota, Colombia; Mexico; Honduras; Paraguay
About the Role
Ready to take ownership of complex searches and partner directly with U.S.-based leaders?
At
H!KINEX,
our Executive Recruiters support U.S. companies across multiple industries by running high-quality, end-to-end recruitment processes. This role is for recruiters who like to move fast, think strategically, and stay hands-on.
You'll lead omnichannel headhunting through direct calls, LinkedIn, and targeted outreach, while working closely with executives in a high-performance, results-driven environment. You'll own your searches, build strong pipelines, and play an active role in delivering talent that makes a real business impact.
Why You'll Love Working Here
Direct exposure to U.S. executives and hiring leaders
Ownership over searches, not just task-based recruiting
Remote, full-time stability with clear expectations
A performance-focused environment that values execution and quality
Room to grow your scope as you consistently deliver results
Collaborative team culture without micromanagement
What You'll Be Doing
Partner with U.S. client recruiting teams to source and pre-qualify candidates for active requisitions (Medical, Engineering, Technical, Construction, and Legal)
Generate candidate interest through email outreach, LinkedIn messaging, job postings, and targeted sourcing strategies
Conduct initial candidate screens to assess experience, interest, and overall fit
Coordinate interviews between candidates and U.S. clients, ensuring clear communication and smooth scheduling
Maintain accurate and up-to-date candidate records in ATS, LinkedIn Projects, and internal databases
Continuously explore new sourcing approaches to reach diverse and high-quality talent pools
Build and maintain strong candidate pipelines to support ongoing searches
Conduct candidate interviews and provide clear, structured feedback
Create, edit, and post job descriptions tailored to U.S. market requirements
Support recruiting operations through timely documentation and follow-ups
What We're Looking For
At least 1 year of recruiting experience (agency or corporate)
Strong English communication skills, both written and verbal
Comfortable using LinkedIn, job boards, ATS platforms, and sourcing tools
Willing to work graveyard or early morning shifts aligned with U.S. time zones (weekends off)
Organized, proactive, and able to manage multiple searches at once
Ready to Apply?
If you're an experienced recruiter who enjoys proactive sourcing, direct candidate engagement, and working closely with executives, we'd love to hear from you.
At H!KINEX, recruiting isn't one-size-fits-all. We grow recruiters across different levels-expanding scope, responsibility, and impact as you develop. You'll work in a remote-first, high-performance environment where strong execution is recognized and long-term growth is supported.
Salary: Up to $1,000 / month
Location: Remote, United States
ClinChoice is a global, full-service CRO providing clinical research services to pharmaceutical, biotechnology, medical device and consumer health companies. We are currently seeking an experienced Senior Clinical Research Associate (Senior CRA) to join our in-house team.
As a Senior CRA, you will manage 2–3 clinical trials and be responsible for site management activities, including study start-up, site monitoring, and closeout. You'll conduct both on-site and remote monitoring while supporting a variety of studies across a diverse client portfolio, from emerging biotech companies to large pharmaceutical organizations.
This is a permanent, fully remote position. Candidates must be willing and able to travel to investigative sites as needed.
Candidates must have experience monitoring oncology and other complex clinical trials, as well as previous experience working for a CRO. A strong understanding of GCP, ICH guidelines, and clinical trial operations is also required.
Join our team: you can be part of making a difference in people’s lives and experience a fulfilling and rewarding career!
This is a remote role, ideal locations are
West Coast, Northeast and/or Florida.
Main Job Tasks and Responsibilities:
Keep professionally abreast of all scientific, regulatory and operational aspects relevant to the clinical projects assigned.
Assist in the selection of sites, site evaluation visits, initiation visits and ensure follow-up by obtaining pre-study documentation to ensure good start-up of the investigation sites.
May act as Feasibility Associate.
Train site staff in all study procedures.
Conduct periodic monitoring visits, including completion of monitoring visit report. Review at each visit the accuracy, legibility, completeness and quality of the Case Report Forms (CRF).
Conduct source data verification and in-house review of clinical data and ensure timely resolution of data queries to guarantee reliable clinical data.
Manage the investigational products (storage, inventory, dispensing records, packaging and labelling) and the trial material (Investigator Study File (ISF), CRF, questionnaires, diaries, etc.) to ensure timely and correct supply to the site.
Cooperate with the site staff to ensure proper reporting from the site for safety issues (AEs, SAEs, SUSARs, etc.) and their follow-up, guaranteeing timely and appropriate handling of safety issues.
Conduct and report study termination and related activities (e.g. archiving) guaranteeing smooth completion of the project.
Act as the main contact person for the site to ensure close follow up.
Provide general support to the Clinical Research Division on quality control of clinical data.
Address appropriate team members about any issues that can jeopardise the conduct of the clinical projects assigned in a timely manner.
Report to the Head of department on all activities performed during the study and send all relevant documents according to the timelines and the requirements agreed for each single clinical trial.
Develop training material and give training in collaboration with the Training & Qualification Management Unit.
May assist with contract negotiation with sites on study budget after appropriate training.
Assist with the preparation of the study, including CRF design/development, write CRF instructions and organise the study files and documents to ensure good start-up of the investigation sites.
May support the submission process in the project including submission requirements, timelines, informed consent development, etc..
Guide and supervise Clinical Research Associate I (CRA I) to coach and train them on the job.
Education, Experience and Skills:
University Degree in scientific, medical or paramedical disciplines.
Bachelor's Degree or equivalent University Degree in scientific and/or medical or paramedical disciplines; Nursing degree or relevant degree or background preferred. In some cases, an equivalency, consisting of a combination of appropriate education, training and or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Previous experience working for a CRO is required.
At least eight (8) years of clinical research experience, including proven experience as a Clinical Research Associate (CRA) performing on-site monitoring activities.
Experience with oncology, respiratory and complex trials is required.
Strong knowledge of clinical trial operations, GCP/ICH Guidelines and other applicable regulatory requirements.
Fluent in English and local language(s).
Proficiency in Microsoft Office (e.g., Word, Excel, Outlook).
Willingness to travel
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built, and close management and training is the core instrument to develop and maintain highly qualified personnel. Continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words:
Clinical Research Associate, CRA, Permanent, CRO, Contract Research Organization, Outsourced, Outsourcing, Oncology, Monitoring, Early Phase Oncology Trials, Senior CRA, Oncology Clinical Trials, CAR T, Investigative Site Monitoring, On-site Monitoring, Remote Monitoring, 1.0 FTE, Travel, GCP (Good Clinical Practice), ICH Guidelines, FDA Regulations, Regulatory Compliance, Clinical Trial Operations, Source Data Verification (SDV), Case Report Forms (CRFs), Data Query Resolution, Safety Reporting (AE, SAE, SUSAR), Investigational Product (IP) Management, Site Initiation Visits (SIV), Site Selection Visits (SSV), Close-Out Visits (COV), Feasibility Assessment, Site Management, Study Start-Up, Clinical Data Quality Control, Monitoring Visit Reports, Investigator Study File (ISF), Trial Master File (TMF), Clinical Study Documentation, Site Training, Study Budget Negotiation, Informed Consent Development, Submission Support, 8+ Years CRA Experience, Advanced Oncology Experience, Phase I Oncology Monitoring, Early-Phase Oncology Trials, CRO Experience, U.S.-Based CRA
#LI-VH #LI-Remote #Senior Clinical Research Associate # Permanent
Location: Mexico; Colombia; Costa Rica; Argentina; Venezuela, Bolivarian Republic of
We're hiring a
HVAC Estimator
for a U.S.-based commercial mechanical contractor.
This is a
newly created position
, and it is first and foremost an estimating seat. The company wants one person who can own commercial HVAC estimating end-to-end — take-offs, pricing, bid packages — and become the internal authority on how they bid work.
As you learn their processes, the role expands to include project management support. That's the secondary half of the job, and it grows over time rather than starting on day one.
Their current project mix is hospitality — hotels, resorts, restaurants — plus office buildings. They are actively expanding into
data centers, hospitals and medical facilities, government projects, and high-rise commercial
.
You'll work directly with the leadership team, not through layers. This is a long-term hire.
Your primary role: HVAC estimating
This is where you'll spend most of your time.
Prepare complete estimates for commercial HVAC projects from drawings and specifications
Execute detailed material and equipment take-offs — ductwork, sheet metal, air handling equipment, piping, insulation, hangers and accessories
Build labor pricing using U.S. labor rates and productivity factors
Solicit, review and level subcontractor and vendor quotes
Analyze scopes of work, identify exclusions and qualifications, and flag scope gaps before they become change orders
Raise RFIs and process addendums during the bid period
Assemble and submit complete, competitive bid packages within deadline
Build and maintain the company's cost databases, estimating templates and standardized workflows
Conduct post-bid reviews to improve accuracy and margin over time
Your secondary role: project management support
Once you're established in the estimating seat, you'll take on a growing share of this.
Prepare and track submittals
Assemble closeout documentation
Plan management and document control
Support change order pricing and scope adjustments
Requirements
Mechanical Engineering degree
Hands-on HVAC estimating experience
— you have personally priced commercial HVAC scope: ductwork, sheet metal, equipment, piping, and the associated labor
U.S. market experience
— you've worked to U.S. codes, labor rates and estimating conventions
Availability to work full-time during U.S. business hours
Plus:
Minimum 5 years of relevant experience
Experience on
large commercial
HVAC projects
Strong
Bluebeam
skills
Experience with
Procore
Professional working English, written and spoken
Nice to have
Engineering license (P.E. or local equivalent)
Previous experience supporting project management on commercial construction
AutoCAD or Revit for light drafting and markups
Experience in hospitality, data center, healthcare or government projects
ASHRAE or SMACNA familiarity
Strong written communication — this is a remote role on a distributed team
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization. As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers. By joining this team, you’ll have a direct impact on the reliability and operational excellence of Baseten's product systems.
As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude. This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex.
RESPONSIBILITIES
- Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
- Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
- Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services
- Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliability targets with minimal noise
- Partner with Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization
REQUIREMENTS
- Have deep experience with at least one observability signal area (metrics, logging, tracing, or error analytics) and familiarity with the others
- Understand high-throughput data pipelines, columnar storage engines, and the tradeoffs involved in ingesting and querying telemetry data at scale
- Have experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems
- Have strong proficiency in at least one of Python, Rust, or Go
- Have excellent communication skills and enjoy partnering with internal teams to improve their operational visibility and incident response capabilities
- Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
- Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness - from the world’s greatest athletes to people managing and seeking to improve their health and longevity.
The Platform Software org focuses on building features that retain our member’s trust through security, expand our global presence through international expansion, as well as drive our developer experience.
As a Product Manager on the Platform Team, you will define and drive the strategy and roadmaps, for our Identity team and our internationalization team. You will drive direct member facing improvements for members all over the world, helping them securely access and control their accounts and data. Own the end-to-end identity platform, including authentication, authorization, identity lifecycle systems, while delivering seamless member-facing experiences across mobile, web. You will also drive a coordinated roadmap on our international expansion across multiple languages and decide expansion strategy directly impacting bookings.
RESPONSIBILITIES:
- Take ownership of key company metrics related to member account security, login and access conversion rates, usage rates of login controls, and other relevant indicators that report up to the executive team.
- Set a product strategy, roadmap, and measurable goals for your product area and team.
- Manage end-user experiences, including login across mobile, web, and API.
- Balance security with user experience for a product worn and utilized daily across the globe.
- Collaborate with Engineers and Analysts to break down and prioritize user needs, and to scope and define detailed product requirements.
- Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies.
- Conduct in-depth analysis to formulate compelling business cases for new product ideas and to assess the performance of launched features.
- Develop and manage relationships with third-party suppliers, vendors, and services to ensure smooth operations.
- Facilitate product discovery, development, and delivery for new products and improvements across mobile and back-end infrastructure.
- Collaborate cross-functionally with Software, Information security, Finance, Marketing, Growth, and other departments to drive business strategy and integration of critical workflows.
QUALIFICATIONS
- Proven experience in Product Management with a clear record of successful delivery and impact collaborating with a highly technical engineering team.
- Deep analytical skills and a bias for data driven decision making.
- Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job).
- Experience with AI tools to drive productivity and data analysis.
- Experience working with security teams and translating security requirements to product deliveries.
- Experience working on subscription products, within a DTC company/team, and/or on both mobile and web products is preferred.
- Experience coordinating across multiple teams and stakeholders to deliver business impact.
- Curiosity led and willingness to learn and grow in a fast paced environment.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston
Workplace: Hybrid
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data, and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade — now one of the fastest-growing rewarded advertising channels globally — driving incremental engagement, retention, and revenue.
At the same time, we’re expanding into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stage of app and ad experiences. Join us.
MEET YOUR TEAM: SUPPLY PARTNERSHIPS
Big ambitions lead to big impact — and big revenue numbers. The Supply Partnerships team is an essential part of adjoe’s growth, helping leading apps unlock new revenue streams through rewarded advertising experiences that users actually engage with.
As a Senior Account Executive in our Boston office, you’ll be responsible for building and closing strategic brand partnerships across North America. You’ll work with some of the most exciting apps across fintech, rewards, loyalty, retail, gaming, and consumer tech, helping them integrate adjoe’s monetization solutions in a way that drives real value for their users and their business.
This is a high-ownership, high-impact role for someone who is excited to hunt, build relationships, lead complex commercial conversations, and help shape the future of rewarded advertising in the U.S. market.
WHAT YOU WILL DO
- Full-Cycle Deal Ownership: Drive the end-to-end sales cycle for high-growth and enterprise publisher partnerships across North America, managing pipeline activity, revenue forecasting, and closing within CRM systems.
- Commercial Strategy: Lead high-stakes commercial discussions with executive, product, and growth stakeholders, creating tailored business cases, presentations, and monetization strategies that align with partner goals.
- Cross-Functional Execution: Collaborate with internal teams—including Product, Tech, Account Management, Legal, and Finance—to ensure seamless partner onboarding and set the stage for long-term success.
- Market Insights: Synthesize competitive insights and publisher feedback to directly influence adjoe’s product roadmap and regional go-to-market strategies.
- Brand Ambassadorship & Regional Growth: Represent adjoe at key industry conferences and executive meetings, elevating our brand presence while actively scaling our North American supply business and Boston office culture.
WHO YOU ARE
- You have 5+ years of experience in partnerships, business development, or tech sales, preferably within adtech, mobile apps, performance marketing, fintech, rewards, or digital media.
- You have a proven track record of sourcing, negotiating, and closing high-value commercial partnerships.
- You understand the standard KPIs used in adtech (CPI, eCPM, CPC, ARPDAU, etc.)
- You are an excellent communicator, both written and verbal, and can build trust with senior-level partners.
- You are highly organized and comfortable managing a pipeline, forecasting revenue, and using CRM tools consistently.
- You are confident in building sales materials and business cases using Google Slides, Sheets, and related tools.
- You have a strong sense of ownership and are comfortable driving deals forward independently, from first outreach through close.
We welcome applications from people who will contribute to the diversity of our company.
Location: Ontario, Canada; Toronto, Ontario, Canada
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Full Stack Engineer
to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis
Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions
Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team
Own testing strategy across frontend and backend code you ship
Design and consume REST and WebSocket APIs with solid networking fundamentals
Maintain the security and compliance standards required by our government and enterprise clients
Contribute to Mattermost's open-source codebase
What We Are Looking For
Required:
Strong full-stack development experience in Go and React, or a comparable stack
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Bias toward shipping and owning complex software end-to-end without close supervision
Nice to Have:
Experience with distributed systems or high-availability service architecture
Familiarity with enterprise or regulated-environment security requirements
Background in defense, intelligence, or critical infrastructure products
Open-source contributions
Experience working on distributed or remote-first teams
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: CAD $162,591–$195,000
Canada Eligibility & Compliance
Candidates must be legally authorized to work in Canada without current or future sponsorship.
This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered.
Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
We’re looking for a Product Manager II to join the Growth Product team and own key areas of monetization across the WHOOP business. As WHOOP expands its membership offerings and product portfolio, this role will help define how we create and capture value across products and membership experiences — driving sustainable growth while delivering compelling experiences for members.
This is a highly analytical role at the intersection of product, growth, and business strategy. You’ll identify and size monetization opportunities, develop hypotheses about customer behavior and willingness to pay, build analytical business cases to inform roadmap prioritization, and translate those insights into product experiences and experiments. You’ll partner closely with Engineering, Design, Analytics, Finance, Marketing, and other Product teams to connect product decisions to measurable business outcomes. The ideal candidate will have experience with mobile app development and consumer subscription businesses with multiple product lines, combining strong quantitative skills with customer empathy and product intuition to help evolve the WHOOP business model.
RESPONSIBILITIES:
- Own the strategy and roadmap for key monetization experiences, with potential areas including pricing, promotions, upsells, membership plans, product bundles, and new business model opportunities.
- Develop and prioritize the monetization roadmap using rigorous analytical business cases, balancing the size of the opportunity, customer impact, business value, level of effort, and strategic importance to determine where the team should invest.
- Own and deeply understand monetization KPIs, using quantitative analysis of customer behavior, funnel performance, unit economics, and financial outcomes to uncover opportunities and make roadmap decisions that contribute to company growth goals.
- Lead end-to-end product discovery, delivery, and iteration — partnering deeply with Engineering, Design, Analytics, Finance, and Marketing to turn ambiguous monetization opportunities into scalable, high-impact customer experiences.
- Design and run a rigorous experimentation program: form explicit hypotheses, structure A/B tests, evaluate trade-offs across conversion, revenue, retention, and customer value, and translate learnings into a compounding roadmap of wins.
- Develop a deep quantitative understanding of customer behavior across the member lifecycle, using data and customer insights to identify patterns, segment opportunities, understand willingness to pay, size potential impact, and build compelling business cases for investment across multiple products and offerings.
QUALIFICATIONS:
- 3–5+ years of product management, growth, or related experience with a demonstrated track record of shipping consumer products or experiences that produced measurable business impact.
- Strong experience developing and prioritizing product roadmaps, with demonstrated ability to build analytical business cases, quantify opportunities, evaluate competing investments, and translate insights into clear product priorities.
- Exceptional quantitative and analytical skills with the ability to independently structure complex analyses, develop a deep understanding of customer behavior, identify meaningful patterns in customer and business data, and translate those insights into product strategy and decisions.
- Experience working with consumer subscription businesses with multiple product lines, offerings, or revenue streams, ideally including direct experience developing mobile app products.
- Strong understanding of growth and monetization mechanics, with experience in areas such as pricing, promotions, upsells, subscription economics, experimentation, or business model development.
- Strong product intuition and customer empathy paired with a rigorous, data-informed mindset; able to form explicit hypotheses, validate assumptions, and connect product decisions to outcomes such as conversion, revenue, retention, lifetime value, and unit economics.
- Excellent written and verbal communication skills with the ability to drive alignment across technical and non-technical partners, articulate trade-offs clearly, and operate effectively in ambiguous, fast-moving problem spaces.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Enterprise Sales VP, you'll be embedded in the Enterprise Sales team and report directly to the VP, Public and Labor.
The Enterprise Sales VP, Public Sector will expand our footprint with large public-sector clients through direct sales. This is an individual contributor seat with a defined national territory: a named book of public-sector entities at 10,000 to 100,000 lives, including state employee plans, cities, counties, municipal utilities and special districts, and public benefit pools. We are expanding our team in order to continue to hit our ambitious Enterprise Sales goals. We are searching for a candidate who possesses the exceptional ability to establish and cultivate high-level relationships, as this will be instrumental in our pursuit of growth and innovation.
What you will do
Own the direct sales cycles and deploy sales objectives through the preparation and measuring of sales quotas, prospecting and pipeline management across a named national book of public-sector entities
Run RFP-driven pursuits end to end: procurement compliance, consultant management, finalist presentations, and board and committee approvals, across 9 to 18 month, multi-stakeholder cycles
Keep current with market knowledge and competitor products to effectively communicate the value proposition of a relationship with Garner
Support the development of new, strategic relationships with public-sector benefits consultants and benefits directors, and influence the buying decision
What we're looking for
Bachelor's degree and 7+ years of deep sales experience with a focus on health benefits (medical, ancillary, vendor) via brokers, consultants, and insurers
5+ years selling into public-sector entities strongly preferred, with deep fluency in public procurement mechanics: RFP cycles, evaluation scoring, protest risk, sunshine laws, and board dynamics
Existing relationships within the public-sector consultant ecosystem (including the public practices at Segal, Aon, WTW, Mercer, and Gallagher) and with public-sector benefits directors
Minimum of 3+ years experience selling large Enterprise clients
A data literacy with the ability to turn complex, disparate datasets into insights that drive actions
Proven experience with developing processes (sales playbooks, KPIs, collateral creation, etc), and executing on sales strategies to promote long term success
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics.
What you'll get here
You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Visa sponsorship:
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + bonus) range for this role is $425,000 - $475,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that's what you're looking for, we'd love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Enterprise Sales VP, you'll be embedded in the Enterprise Sales team and report directly to the VP, Public and Labor.
The Enterprise Sales VP, Labor and Trust will expand our footprint with large labor health & welfare funds through direct sales. This is an individual contributor seat with a defined national territory: a named book of private multiemployer Taft-Hartley funds at 10,000 to 100,000 participants. We are expanding our team in order to continue to hit our ambitious Enterprise Sales goals. We are searching for a candidate who possesses the exceptional ability to establish and cultivate high-level relationships, as this will be instrumental in our pursuit of growth and innovation.
What you will do
Own the direct sales cycles and deploy sales objectives through the preparation and measuring of sales quotas, prospecting and pipeline management across a named national book of labor health & welfare funds
Sell to boards of trustees: build fund office relationships, navigate joint labor-management board dynamics, and win both the labor and management sides of the room
Keep current with market knowledge and competitor products to effectively communicate the value proposition of a relationship with Garner
Support the development of new, strategic relationships with fund professionals (administrators, actuaries, counsel, and consultants) and carrier labor channels, including working the conference circuit (IFEBP), and influence the buying decision
What we're looking for
Bachelor's degree and 7+ years of deep sales experience with a focus on health benefits (medical, ancillary, vendor) via brokers, consultants, and insurers
5+ years selling into labor / Taft-Hartley funds strongly preferred, with fluency in how these funds actually work: joint boards, collective bargaining linkage, and fund professionals (administrator, actuary, counsel, investment consultant)
Existing, reference-checkable relationships with trustees, fund administrators, and the labor consultant ecosystem (Segal above all), plus credibility in the room with union leadership
A data literacy with the ability to turn complex, disparate datasets into insights that drive actions
Proven experience with developing processes (sales playbooks, KPIs, collateral creation, etc), and executing on sales strategies to promote long term success
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics.
What you'll get here
You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Visa sponsorship:
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + bonus) range for this role is $425,000 - $475,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that's what you're looking for, we'd love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Full Stack Engineer
to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis
Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions
Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team
Own testing strategy across frontend and backend code you ship
Design and consume REST and WebSocket APIs with solid networking fundamentals
Maintain the security and compliance standards required by our government and enterprise clients
Contribute to Mattermost's open-source codebase
What We Are Looking For
Required:
Strong full-stack development experience in Go and React, or a comparable stack
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Bias toward shipping and owning complex software end-to-end without close supervision
Nice to Have:
Experience with distributed systems or high-availability service architecture
Familiarity with enterprise or regulated-environment security requirements
Background in defense, intelligence, or critical infrastructure products
Open-source contributions
Experience working on distributed or remote-first teams
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Target Salary Range: $142,723- $172,723
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
New York City Office
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
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