Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester.
The Role
As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team
You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills.
What you’ll be doing
Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo
Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required
Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results
Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners
Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together
Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction
Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them
Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business
Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing
Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues
Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity
Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo
Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration
Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings.
The Candidate
This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time.
The required skills include:
Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces
Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks
Strong attention to detail, setting and maintaining high standards
Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
Good problem solving skills with the ability to work independently
The desired experiences include:
Minimum 3 years in Account Management Leadership roles
Ideally Contact Centre Experience
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Location
We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Canada
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New Delhi
ROLE HIGHLIGHTS
- Mission Sales Director, India
- Location: New Delhi
- Department: Missions Sales
- Reports to: VP of Mission Sales (dotted line to the CEO of ICEYE India)
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening
WHY THIS ROLE MATTERS
As Mission Sales Director, India, you'll lead sovereign satellite and ISR mission sales to Indian government and defence customers, at a time when ICEYE is establishing its local presence and India is rapidly expanding its space-based ISR capabilities.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. Working closely with the CEO of ICEYE India, you will build strategic relationships with government and defence decision-makers, align our offering with India's priorities for indigenous capability and local partnerships, and deliver sustainable revenue growth together with ICEYE's Missions, Data and Solutions teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive revenue growth for ICEYE's Missions business in India
- Identify, shape, qualify and close sovereign satellite and ISR mission opportunities with Indian government and defence customers
- Build and sustain trusted relationships across the Ministry of Defence, the armed forces, defence and intelligence agencies, and the national space ecosystem
- Shape opportunities in line with Indian defence procurement processes and indigenisation priorities, including local industrial partnerships where relevant
- Develop and manage a qualified pipeline, including capture plans, win strategies and accurate forecasting
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination and commercial positioning
- Collaborate across Missions, Data and Solutions to align customer needs, technical capabilities and delivery plans
- Represent ICEYE in India through customer meetings, industry events and strategic stakeholder engagement
- Use AI tools to work smarter, from account research and capture planning to proposals and forecasting
- Maintain strong CRM discipline and provide clear market intelligence to support business planning
WHAT WE'RE LOOKING FOR
Must haves
- 5+ years of strategic sales or business development in aerospace, defence, space, ISR, earth observation or related government technology
- 5+ years of experience selling complex solutions, including to international or export customers
- Experience selling to Indian government customers, defence organisations or public-sector decision-makers
- An existing network across relevant Indian government, defence and space organisations
- Strong understanding of earth observation, ISR or satellite-based capabilities, ideally including SAR
- Familiarity with Indian defence procurement processes and indigenisation and local partnership requirements
- Proven ability to run complex sales cycles, including qualification, opportunity development, capture planning, stakeholder mapping and closing
- Professional working proficiency in English
- Willingness to travel across India and to Finland
Nice to haves
- Proficiency in Hindi or other regional languages
- Previous military, defence, intelligence or security-sector experience
- Experience with Indian defence tenders and partnerships with Indian primes or integrators
- Experience producing capture plans and delivering against win strategies
- Hands-on use of AI tools in sales work (research, proposals, automation)
- Experience with Salesforce or another CRM
- Sales training in Miller Heiman, Korn Ferry, Shipley or a similar methodology
APPLICATION PROCESS
1. Online Assessment
2. Recruiter interview
3. Peer interview (CEO of ICEYE India)
4. VP of Mission Sales interview
5. References
6. C-suite interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://iceye.com.
Location: Argentina; Ukraine; Poland; Brazil
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior QA Engineer to join a team building and validating AI-powered and traditional features for a leading personal finance platform. You’ll own quality across web, mobile, and API — with a particular focus on testing AI/LLM-integrated components where standard deterministic methods don’t apply.
This role requires someone who understands the fundamental difference between testing software that has a right answer and evaluating AI outputs that have a probability distribution — and who has done both in production.
WHAT YOU’LL DO
- Plan, design, and execute test cases for AI-powered components and traditional features, applying the appropriate methodology — eval-based or deterministic — based on the target behavior.
- Analyze traditional functional requirements as well as AI model behavior specifications, prompt outputs, and edge-case scenarios.
- Turn business requirements, user flows, and business process procedures into comprehensive test plans, test cases, and test scripts.
- Perform manual feature testing across platforms and verify bug fixes.
- Create clear, detailed defect reports and document unexpected AI model responses, hallucinations, and performance regressions.
- Assist in developing QA practices for emerging technologies including AI frameworks, and disseminate best practices across the team.
- Become a subject matter expert in core systems, interfaces, business processes, and reporting tools.
- Partner closely with functional teams, engineers, and IT in a global environment with aligned LATAM working hours.
REQUIRED SKILLS & EXPERIENCE
- 5–7 years of experience in software testing across web, mobile, and API.
- Hands-on experience with Playwright in a production testing environment — this is a primary requirement for this role.
- Hands-on AI feature testing experience — validating AI/LLM-integrated products for accuracy, relevance, robustness against adversarial prompts, edge cases, and safety/toxicity.
- Clear understanding of eval vs. deterministic testing — the difference between pass/fail based on exact input/output and evaluating probabilistic AI outputs using human-in-the-loop evaluations, score metrics, benchmark datasets, and semantic evaluation.
- Strong understanding of web and mobile application development lifecycles including iOS and Android specifics.
- Proven experience in integration, regression, performance/load, and UAT.
- Hands-on knowledge of browser DevTools and log monitoring.
- Advanced proficiency in Jira and Confluence.
- Experience with test management systems.
PREFERRED QUALIFICATIONS
- Experience with HTML proxy tools such as Charles Proxy or Fiddler.
- Hands-on knowledge of Xcode logs and ADB logs.
- Experience in the financial services or fintech domain.
- Bachelor’s degree in Computer Science or equivalent.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: London, United Kingdom
Job Title: Email Automation Manager
Location:
London
Hours:
9am-6pm
Type: Fulltime & Permanent
Department:
Marketing
We are seeking a technical and strategic Email Automation Manager to own the architecture of our customer communication. You will be building sophisticated, data-driven journeys that maximise both acquisition and retention.
You will be responsible for the full lifecycle: from activating new users, to nurturing warm leads, to reactivating dormant contacts. You will ensure that our engagement platforms are fully integrated with our core systems to deliver hyper-personalised experiences at scale.
Key Responsibilities
Design, build, and manage complex automated workflows within our Customer Engagement Platform.
Develop high-converting nurture streams specifically tailored to key business verticals.
Own the end-to-end customer journey, identifying friction points and implementing automated solutions to improve drop-off rates.
Develop onboarding sequences that rapidly convert new sign-ups into mortgage applicants.
Build sophisticated win-back and sunset strategies to re-engage dormant users.
Analyse churn indicators to trigger relevant, personalised offers and incentives to bring users back to the ecosystem.
Ensure seamless integration between our CRM, Customer Engagement Platform, and internal databases to enable real-time personalisation.
Maintain oversight of related customer touch points to ensure a unified view of nurture and accurate multi-touch attribution.
Continuously iterate on journeys through rigorous A/B testing of subject lines, send times, creative assets, and flow logic to maximize open rates, click-through rates, and downstream conversion.
Establish dashboards to monitor key KPIs including deliverability, engagement, conversion rates, and revenue attributed to automated flows.
Refine attribution models, ensuring a complete view of how automated email and cross-channel touch points contribute to the bottom line.
Skills & Experience
5+ years of hands-on experience in Email Marketing, CRM, or Marketing Automation, specifically managing complex lifecycle journeys.
Deep proficiency with a leading Customer Engagement Platform.
Strong understanding of HTML/CSS for email templates, API integrations, and data architecture.
Proven track record of using automation to directly improve conversion rates and reactivation rates.
Experience in using customer retention and nurture to drive growth.
Experience managing
cross-channel
journeys
Knowledge of GDPR and data privacy compliance best practices.
We’re looking for someone who treats communication the way they would in their own business and obsesses over the details of every user journey. Above all, you are collaborative, partnering closely with Marketing, Product and Sales to ensure the right data points are captured and utilised to fuel truly intelligent personalisation at scale.
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over
500 mortgage brokers
and arranging approximately
$1.4 billion in mortgage volume per month
,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025
, and the
6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As Chief of Staff to the Co-CEO, you will run the administrative engine of the Office of the CEOs, owning how the Co-CEO’s time, travel, and meetings operate. You will serve as the Co-CEO’s trusted partner in preparing for and executing the company’s most important conversations, from one-on-ones to Board sessions and company-wide forums.
You will report directly to the Co-CEO and work closely with the executive team and administrative staff.
This is an on-site role in San Francisco. This role requires extensive domestic and international travel with the Co-CEO.
THE OPPORTUNITY
- Own the Co-CEO’s calendar end to end: prioritize, protect focus time, resolve conflicts without needing to ask, and anticipate needs before they become problems
- Own preparation for the Co-CEO’s meetings, with briefing materials, context, and follow-ups
- Travel with the Co-CEO and other executives, handling logistics, scheduling, and day-of coordination
- Manage logistics for Board meetings, including scheduling, materials coordination, and day-of execution
- Manage logistics for executive team meetings
- Manage logistics for company-wide meetings
WHAT YOU BRING
- Experience as a Chief of Staff, senior Executive Assistant, or Business Partner to a C-level executive, ideally in a high-growth startup
- Experience supporting a CEO through board cycles and company-wide communications
- Experience in crypto, fintech, or another regulated industry
- A proven record of managing complex, high-stakes calendars and logistics with exceptional precision and no missed details
- Exceptional judgment and discretion in handling confidential matters and acting on the Co-CEO’s behalf
- Excellent communication skills and the executive presence to work comfortably with C-suite leaders, board members, and external partners
- Experience managing or mentoring executive assistants or other administrative professionals
- Ability to travel at a moment’s notice
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Executive Business Partner on Twilio’s Enterprise Technology team.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is seeking a highly proactive and business-minded Executive Business Partner to support executives within our Enterprise Technology organization. This role extends well beyond traditional administrative support. The successful candidate will develop a strong understanding of our business, technology strategy, organizational priorities, and key initiatives—using that context to anticipate needs, manage competing demands, and help leaders and their teams operate more effectively.
You will serve as a trusted partner to your executives, proactively managing their time and attention. You will be expected to exercise sound judgment, take ownership, and move work forward even when direction is not fully defined or all information is not yet available.
This role requires someone who is comfortable taking charge, solving problems, and navigating ambiguity. You will build strong relationships with executive leadership, their direct reports, and administrative partners across the organization, serving as a central point of coordination and a reliable source of insight and continuity.
Responsibilities
In this role, you’ll:
Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, and use that knowledge to anticipate needs and inform day-to-day decisions.
Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward without waiting for detailed direction.
Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, protecting time for critical work, and redirecting or delegating meetings when appropriate.
Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring they are prepared with the right context, materials, and desired outcomes.
Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues that arise.
Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination across the organization.
Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones, deliverables, and next steps.
Support key projects and initiatives by gathering information, synthesizing updates, identifying dependencies, and ensuring the right stakeholders remain aligned.
Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content with a high degree of clarity and professionalism.
Manage leadership meeting and operating cadences, including developing agendas, coordinating presenters, preparing materials, capturing decisions and action items, and ensuring effective follow-through.
Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings, including budget management, venue sourcing, agenda development, material preparation, and stakeholder coordination.
Organize and support special events, team activities, and other high-visibility meetings through thoughtful research, participant coordination, and logistics management.
Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights.
Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams.
Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity, incomplete information, and changing priorities.
Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities.
Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders.
Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs.
Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives.
Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
High level of integrity and discretion when handling confidential, sensitive, or business-critical information.
Experience planning and facilitating virtual, in-person, and hybrid leadership meetings, summits, offsites, and team-building events.
Familiarity with contract management, procurement processes, budget tracking, and general business workflows.
Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom.
Demonstrated interest in and experience using AI and automation tools to improve productivity, quality, or efficiency.
Desired
Experience supporting executives or leadership teams within Enterprise Technology, IT, Engineering, Operations, or a similarly complex organization.
Experience preparing for and coordinating business operating cadences such as Quarterly Business Reviews, annual or long-range planning, leadership team meetings, and organizational reviews.
Internal or executive communications experience, including drafting leadership emails, organizational announcements, presentations, and program updates.
Experience supporting c projects or programs and tracking deliverables, dependencies, risks, and decisions.
Bachelor’s degree or diploma in Business, Communications, Operations, or a related field; equivalent practical experience is also valued.
Location
This role will be remote, based in Columbia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Brand Partnerships Manager to shape and accelerate our growth through strategic partnerships and collaborations.
You’ll build our brand partnerships strategy from the ground up: sourcing high-potential partners, developing relationships, structuring creative collaborations, and turning them into campaigns that drive awareness, engagement, and business growth.
Success in this role looks like building real, high-impact partnerships with tangible value for Ramp, our partners, and the audiences we reach together. The ideal candidate is a marketer who can also run a deal: you come up with the partnership, you know why it matters for the business, and you execute relentlessly to get it out the door. You should have an instinct for great ideas, a strong creative point of view, and a close read on what’s happening across media, sports, and culture. Most importantly, you’ve turned those ideas into campaigns that break through culture, get attention, and drive business outcomes.
Ramp is a place for people who move fast, take ownership, and are looking to do the best work of their careers. We want someone who can build this function out, bet on partners that matter, and create collaborations that move the needle and are unmistakably Ramp.
WHAT YOU'LL DO
- Own Ramp’s brand partnerships program end to end: partner strategy, sourcing, negotiation, and execution.
- Find high-value partners across finance, sports, business, and media who can put Ramp in front of new audiences.
- Build a system for spotting and tracking emerging talent so we can place smart bets early. We sponsored Neal Shipley while he was still an amateur golfer, and TBPN in the very early days. We like spotting emerging brands and talent before everyone else does.
- Develop bold partnership concepts that tie into Ramp’s brand, product priorities, launches, and broader marketing campaigns.
- Lead deal strategy and negotiation, including pricing, asset packages, usage rights, exclusivity, deliverables, timelines, and contract terms.
- Work with teams across Ramp to run and test campaigns across paid, owned, and earned channels, so every partnership delivers both creative impact and business results.
- Manage active partnerships day to day. Keep deliverables on track, and keep finding new ways to work with existing partners so Ramp gets the most out of every relationship.
- Work closely with Ramp’s sales team to spot deals where a partner could help, and find timely, relevant ways to bring them in.
- Handle reporting for every partnership. Track delivery and performance, share what you’re learning, and recommend when to renew, expand, change, or end a deal.
WHAT YOU NEED
- 5+ years of experience in brand marketing, influencer marketing, partnerships, or a related role.
- A track record of developing, negotiating, and executing high-profile brand, media, or strategic partnerships, ideally within a fast moving in-house team or at an agency. The ideal candidate has a builder mindset and is willing to challenge conventional approaches and take a first principles approach.
- Strong creative judgment, with the ability to spot culturally relevant ideas and turn them into partnerships and campaigns that earn attention.
- The ability to thrive in ambiguity, take initiative, and launch new programs quickly from scratch You can move from strategy to execution quickly, manage complexity, and drive work across teams.
- Excel at balancing brand authenticity with performance metrics. Strong business acumen and judgment to balance efficiency with bold bets.
- Ability to switch between strategy and in-the-weeds execution. In one meeting, you’re zooming out to set the vision and framework, the next you’re diving into day-to-day execution and delivery.
- A strong interest in culture, entertainment, and sports.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We are looking for a recruiter to partner with our revenue org. You’ll run full-cycle recruiting across high-visibility roles, working with leaders across the GTM org to hire world-class talent.
This isn’t a conventional recruiting role. You’ll work alongside executives to shape role strategy, design a high-touch candidate experience, leverage AI to improve our recruiting operations, and close exceptional talent for a fast-growing commercial team. You know what great looks like in a candidate, whether from building GTM teams at high-growth companies or from consistently exceeding hiring goals. The role centers on high ownership, data-driven decisions, and building pipelines and processes that scale.
RESPONSIBILITIES
- Own full-cycle recruiting for GTM functions, including Sales, Marketing, Customer Success, and Partnerships/BD.
- Partnering with GTM leadership to refine role requirements, set hiring strategy, and identify the signals that raise quality of hire
- Sourcing proactively, well beyond inbound, across healthcare technology, healthcare services, and B2B SaaS
- Designing and managing candidate pipelines with a focus on efficiency, transparency, and a white-glove experience
- Using AI to improve recruiting processes, such as sourcing, outreach, collecting feedback, and pipeline reporting, and sharing what works with the Talent team
- Advising hiring teams with market insights, role benchmarks, and Ashby data, and building the rubrics, scorecards, and debrief practices that keep quality high
- Representing Tennr externally. Every candidate interaction is a chance to show our brand and values.
CANDIDATE QUALIFICATIONS
- 4+ years of recruiting experience, ideally focused on Sales and GTM roles
- 1 to 2+ years of full-cycle recruiting at a high-growth startup, with a strong record closing customer-facing roles
- Ability to manage high-volume, complex searches across multiple priorities without sacrificing quality or urgency
- Strong partnership with hiring leaders: you influence with clarity, data, and operational rigor
- Exceptional communicator who writes compelling role narratives and delivers a high-touch experience to candidates and stakeholders
- Experience with Ashby preferred
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As Director of Growth, you'll own the plan for how Tennr generates pipeline: where we invest, what we stop doing, and how we know it's working. Our buyers run DME suppliers, infusion centers, specialty pharmacies, and other provider organizations. They're operators, not software buyers. They search for specific problems, not product categories, and more of them now ask AI assistants which vendors to consider. We sell several products into each of them, including referral intake, prior auth, AI voice, and patient onboarding, and every new vertical, product, and channel multiplies the ways we could spend the next dollar. Your job is to pick the few that matter most and make sure the team executes on them.
You'll lead Growth Marketing and work closely with Sales, Product, and Finance. You'll set the targets, work backwards from them to operating milestones, and run the cadence that keeps the team accountable to the number. This role suits someone who thinks like a general manager: you'll act as strategist, analyst, systems builder, and partner to Sales in the same week. The scope will grow to cover new problems as Tennr grows.
You'll know you're right for this if you've been the person leadership hands its hardest growth problem, you're as comfortable building the model as running the review, and you want to build a team around this work.
RESPONSIBILITIES
- Goals & Metrics: Own Tennr's marketing-sourced pipeline target and set the channel goals that roll up into it. Break it into its drivers: CPL, CPQL, conversion to opportunity, and pipeline contribution by segment and channel. Own the model that explains what moves each one, and make sure progress is measured the same way every week.
- Roadmap: Diagnose the biggest opportunities and constraints across verticals, products, and channels. Form a clear point of view on where Growth should invest and what it should deprioritize, and defend that call with data.
- Planning: Turn the roadmap into a short list of initiatives with owners, success metrics, budget, and headcount. Run annual and quarterly planning for Growth, allocate budget across channels, including direct programs, and partner with Finance on spend and payback.
- Operating System: Design the cadences, dashboards, and decision forums that surface performance gaps early and turn them into action. Partner with Sales on pipeline reviews, keep conversion signal clean from first touch to closed deal, and make changes in our systems of record yourself rather than filing a ticket.
- Strategic Projects: Lead the high-stakes growth questions as they come up, such as how to enter a new vertical, how to take a new product to market, or how to position against a competitor, and bring the analysis that settles them.
- Direct Programs: Own the programs that put Tennr in front of buyers and customers directly. Decide which ones earn investment, run them against a fixed budget and date, and hold them to the same pipeline standard as every other channel.
- Experimentation: Set the bar for which experiments get run, funded, and scaled across new channels, AI tools, and Clay workflows, and cut the ones that don't earn their spend.
- Team: Lead Growth Marketing across paid, search, AEO, and direct programs. Hire and develop the team as it scales, while staying hands-on in the work yourself.
- Cross-Functional Leadership: Work with Sales on target segments and pipeline, Content Marketing on offers, Brand and Design on creative, Product on launches, and Finance on budget. Create clarity and drive decisions across teams you don't manage directly.
QUALIFICATIONS
- 7+ years of experience, mixing strategy work (management consulting at MBB or similar, investment banking, or private equity) with at least 3 years at a high-growth startup in strategy, business operations, growth, or revenue operations. At least 1 year personally owning a business outcome, such as a P&L, quota, pipeline, or retention number.
- First-principles thinking. You can take an ambiguous problem, identify the outcome that matters, break it into its drivers, and design a practical path forward.
- Quantitative fluency. You build your own models, write your own SQL. and can use imperfect data to find performance gaps, make tradeoffs, and tell whether a strategy is working.
- Operator instincts. You move between setting direction and getting into the details required to make something work, and you keep multiple workstreams moving without losing the important details.
- Program execution. You've delivered high-stakes programs with hard dates, outside partners, and fixed budgets, and you know what has to be true weeks before the day.
- Presence. You can represent Tennr with senior operators and customers, and earn their trust quickly.
- Cross-functional leadership. You create clarity, establish accountability, and drive decisions across teams you don't manage.
- Ownership. You own the outcome, not just the inputs, and you follow up until the work is done. You've rebuilt a playbook from first principles before and want to do it again.
- Clear writing. You can put a recommendation, the reasoning, and the tradeoffs on one page and get a room to a decision.
- Judgment you can show. You can walk us through growth plans you've built, the bets you made, and what happened to pipeline.
- An informed view on AI, backed by real examples of how you've applied it to your own workflows or a team's, and a clear sense of where it helps and where it doesn't.
- Experience managing people, or a track record that shows you're ready to build and lead a team.
A PLUS IF YOU…
- Have healthcare or healthtech experience, especially selling to provider organizations.
- Have worked at a vertical SaaS company that sells to operators rather than software buyers.
- Have built a customer community or advisory board.
- Have taken a new product or a new vertical to market.
- Have built go-to-market workflows in Clay, Salesforce, or similar tools yourself.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: VP, Revenue Operations
Location: Remote US
Compensation Range: $190,000 to $210,000 base plus bonus and equity
What You’ll Do:
Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy.
You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution.
Perfect Imperfection guides how you work. You create enough structure to scale while continuing to learn and improve the model. You Give a $h*t about whether people are genuinely prepared to perform. You bring Candor when ownership or expectations are unclear, build trust by giving more than we take, and demonstrate Warrior Spirit as you lead meaningful organizational change. You are Outcome-Obsessed about building organizational readiness that helps Huntress execute its growth priorities.
Responsibilities:
Set and lead the global Revenue Readiness vision, strategy, operating model, and multi-year roadmap, aligned with Huntress's growth priorities and the capabilities revenue teams need to execute them.
Serve as the senior functional leader for Revenue Readiness, advising GTM executives on organizational preparedness, capability needs, investment priorities, and the risks associated with major business changes.
Own the Revenue Readiness portfolio and make decisions about priorities, sequencing, capacity, and resource allocation based on business impact and the organization's ability to absorb change.
Build the foundational readiness infrastructure for Huntress, including program intake and prioritization, learning governance, delivery standards, reinforcement expectations, content lifecycle management, platform administration, and measurement.
Establish a consistent readiness architecture across new hire onboarding, role-based ramp, frontline manager readiness, major business changes, and ongoing development.
Create a scalable process for translating identified business needs, performance gaps, product launches, system changes, and new go-to-market expectations into structured readiness programs.
Partner with Sales Ops Business Partners to understand prioritized business needs and define the capabilities, behaviors, and measures of preparedness required to address them.
Establish clear ownership across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other subject matter experts. Revenue Readiness owns program architecture and operationalization, domain experts own subject matter accuracy, and Sales Leaders own coaching, reinforcement, and team execution.
Lead the planning and orchestration of company-level readiness initiatives, aligning senior stakeholders on objectives, ownership, timing, reinforcement, and measures of success.
Set direction and accountability for the operational health of the learning ecosystem, including the LMS, learning calendars, program records, learner communications, reporting, and content standards.
Develop scalable readiness programs for Huntress selling practices and workflows, including MEDDPICC, Digital Sales Rooms, Mutual Action Plans, and AI-supported ways of working.
Define how Huntress measures readiness across participation, preparedness, competency, adoption, and behavior change. Use those insights to improve programs and guide future investment while maintaining Sales Leader accountability for business performance.
Build, lead, and develop the Revenue Readiness team. Establish the organizational structure, capabilities, role clarity, operating rhythms, and performance expectations needed to support a growing global revenue organization.
Represent Revenue Readiness in senior GTM planning and decision-making, ensuring major initiatives account for the time, support, and reinforcement teams need to adopt change successfully.
What You Bring To The Team:
You have 10+ years of experience across revenue readiness, sales enablement, learning operations, sales effectiveness, or related go-to-market functions, including 5+ years leading teams or major functional programs.
You have led a revenue readiness, enablement, or sales effectiveness function in a scaling B2B SaaS organization and have built or significantly evolved its strategy, team, infrastructure, and operating model.
You have influenced senior executives, shaped cross-functional priorities, and made investment and resource tradeoffs across a portfolio of competing business needs.
You understand how to build organizational readiness and assess whether teams are prepared to execute, reinforce new expectations, and sustain change.
You have designed scalable systems for program intake, prioritization, learning operations, onboarding, reinforcement, content governance, and readiness measurement.
You are an effective cross-functional operator who can bring together business leaders, operational partners, systems teams, and subject matter experts while maintaining clear ownership.
You can establish clear roles and decision rights across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other contributors.
You understand B2B SaaS selling across multiple roles, segments, motions, and levels of complexity, including the critical role frontline managers play in coaching, reinforcement, inspection, and accountability.
You can lead a team and senior stakeholders through meaningful organizational change, creating clarity, building alignment, and establishing the priorities, governance, and operating practices needed for a scalable Revenue Readiness function.
You use data and judgment to evaluate preparedness, identify readiness risks, improve programs, and communicate investment tradeoffs to senior leaders.
You can orchestrate multi-step AI workflows and reusable systems that improve analysis, program development, learning operations, prioritization, and decision quality while applying sound judgment to the outputs.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London, United Kingdom
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: City of London
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
The Senior Attorney provides strategic legal support to Hasbro’s global Consumer Products business, advising on commercial licensing, promotions, location-based entertainment (LBE), partnerships, merchandising, publishing and brand activation initiatives across multiple international territories, with a focus on EMEA, Asia/Pacific and LATAM regions. This position will be located in the U.K. and will partner closely with business, finance, risk, creative, brand, marketing and commercial teams to structure, negotiate and manage licensing and promotional arrangements while protecting Hasbro’s intellectual property and commercial interests. This is a fixed-term role providing maternity cover.
Core responsibilities:
Commercial Contracting & Negotiation
Draft, review, negotiate and advise on a wide variety of agreements, including merchandise licence agreements, promotion licence agreements, sub-representative agreements, amendments, assignment consents, NDAs, distribution arrangements and partnership agreements.
Lead negotiations directly with licensees, agents, external counsel and business stakeholders to resolve legal and commercial issues.
Develop commercial solutions that balance legal risk with business objectives and revenue opportunities.
Licensing
Advise on the exploitation and protection of Hasbro intellectual property across global licensing programmes, including promotions, consumer products, entertainment and collaborative partnerships.
Review approvals, brand guidelines, creative materials and marketing assets to ensure alignment with Hasbro IP requirements.
Promotions & Partnerships
Support global promotions and strategic marketing partnerships involving major brands, retailers, QSRs, airlines, entertainment companies and FMCG partners.
Advise on exclusivity rights, promotions mechanics, giveaways, contest structures and consumer activations.
Work directly with senior management in connection with legal issues, risks, priorities and anticipate follow-up needs.
Provide support in maintaining an efficient contract management process for the Licensed Consumer Products businesses.
Experience:
Qualified solicitor with 3–5 years’ PQE (post-qualification experience).
Strong knowledge of the licensing industry, with brand and entertainment intellectual property licensing experience preferred, whether representing licensors or licensees, and whether involving characters and brands or FMCG.
Demonstrable expertise in contract negotiation and drafting.
Creative, motivated, supportive team player, with a high level of organisation and attention to detail.
Strong client relations skills, commercial pragmatism, business sense, and the ability to make practical evaluations of risk.
Ability to manage and prioritise a substantial and diverse workload.
Sound intellectual property experience, particularly copyrights and trademarks.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
headManchester, United Kingdom; We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorUnited States (Remote)
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УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
География найма не уточнена
УдалённоArgentina; Ukraine; Poland; Brazil
London, United Kingdom
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote - Colombia
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
New York City Office
New York City Office
География найма не уточнена
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance