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Knock is looking for a proven sales leader to own the performance and growth of Knock's Account Executive organization. You will be accountable for delivering the company plan for leads and loan applications across Account Executives, Senior Account Executives, and Wholesale Account Executives.

Верстать адаптивные страницы и компоненты по макетам (Figma). Обеспечивать кроссбраузерность и корректное отображение на мобильных устройствах.

Location: Lithuania; Bosnia & Herzogovina; North Macedonia; Romania; Slovakia; Slovenia; Serbia; Malta; Moldova; Montenegro; Portugal; Estonia; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Kosovo; Bulgaria; Poland; Georgia; Bosnia and Herzegovina; Turkey; Croatia; South Africa Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/b7561393-0797-4849-9149-363b09bab85c/job%20ad%20visual.png] Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us. At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us. WHY JOIN FOXELLI? Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously. If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career. THE ROLE We're a fast-growing team producing AI-generated micro-drama series for US women 35–55. We write, generate and ship short vertical series fast. We need a writer who can own scripts end to end. What you'll do - Write micro-drama episodes (1–3 min) and full series arcs using Claude, GPT and other AI tools. - Build hooks that stop the scroll in the first 3 seconds and cliffhangers that force the next episode. - Write scenes that turn into strong, real-looking, cinematic AI visuals, not generic AI slop. - Test new formats, read the data, and cut what doesn't work. You're a fit if you - Know what makes a story addictive: tension, clear stakes, emotion, payoff. - Have taste. You know the difference between good and cheap, and you won't ship cheap. - Write with clarity. Every scene has one job, and the viewer always knows what's happening. - Catch plot holes and logic breaks in your own work and in AI output. - Have sharp attention to detail: names, timelines, continuity; nothing slips. - Call out bad ideas, including ours. - Think visually and know what looks expensive and believable on screen. - Like experimenting and testing new ideas. - Watch ReelShort, DramaBox, or similar and know why they work. - Write native-level English. Big plus - You can review creators' final episodes against the script, spot what's off or unclear, and send clear notes back for fixes. Nice to have - Experience in short-form video, soaps, telenovelas or romance fiction. - Prompting experience for image and video models. THE RECRUITMENT PROCESS 1. Apply - A simple form that helps us know who’s stepping into our world. 2. Text Task - A small real-world challenge so we can see how you approach problems in action. 3. Hire - if you both align, we'll invite you to join our team on a test trial period. FIXED SERVICE FEE Up to 3000 euros per month after taxes (depending on your skills, competencies, and experience we'd be open to discussing your rate). PERKS & BENEFITS - Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness. - Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check. - A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously. - Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested. - A budget for your home office setup so you’re comfortable working how you like and where you like. - Strong company culture and a network of unique individuals that celebrate you. ELIGIBILITY & LOCATION REQUIREMENTS ❕This role is 100% remote. - Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported. - For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy. (This doesn’t apply to part-time roles.) Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.

Location: Australia About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About the role HR Services sits at the centre of the employee experience, connecting people, processes, systems and compliance across the Asia-Pacific region. In this role, you will lead payroll, benefits and employee administration services across 12 countries and a geographically dispersed team in Australia, India, China and Malaysia. This regional leadership role requires curiosity, adaptability and a genuine interest in understanding how HR Services operates across different countries. You will work closely with local teams to build knowledge, strengthen service delivery and create a connected APAC function. This role is based in Australia, and applicants must have Australian working rights. A Bradken office location (Brisbane, Newcastle or Perth) is preferred, although remote arrangements within Australia may be considered for the right candidate. In this role, you will: Lead, coach and develop a geographically dispersed HR Services team, creating clear priorities, consistent support and accountability across locations. Oversee multi-country payroll, benefits and HR administration, ensuring accurate, timely and compliant service delivery. Translate global priorities into practical regional plans that respond to local requirements and business needs. Strengthen payroll governance, controls, audit management and operational risk across the region. Lead process improvement, standardisation, automation and systems initiatives. Partner with People & Culture, Finance, leaders and external providers to resolve complex matters and improve service outcomes. Use data and service measures to monitor performance, identify risks and guide decisions. What you’ll bring: At least seven years’ experience in payroll, HR Operations or HR Services, including multi-country payroll, employee administration and benefits. Experience leading and developing geographically dispersed teams through change and competing priorities. A regional mindset and the learning agility to build knowledge outside your existing areas of expertise. An adaptable and collaborative leadership style, with sound judgement and openness to feedback and different perspectives. Strong communication, stakeholder management and influencing skills. Experience in payroll governance, compliance, audit, operational risk and process improvement. Payroll systems experience, including ADP, which is essential, with exposure to UKG/Kronos or similar platforms. Advanced proficiency in Microsoft Excel and Microsoft 365 applications. A tertiary qualification in Human Resources, Business, Accounting, Payroll or a related discipline is preferred. Please note: Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role. Why join Bradken? At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it. We offer: A safety-first culture Competitive pay and benefits Flexible work options, where the role allows Learning and development opportunities An Employee Assistance Program for you and your family Our hiring process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or alternative format at any stage, please let us know. Before commencing employment , you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.

· Опыт работы CTO/Head of Engineering от 3-х лет в B2B, e-commerce или логистических проектах; · Практический опыт построения микросервисной или модульной архитектуры (DDD, API-first, event-driven);

The Finance team at Clover Health is a group of strategic partners providing financial and operational insights that drive informed decision-making and efficient capital allocation. Guided by core values of excellence, accountability, and collaboration, they provide actionable recommendations to improve health outcomes and reduce costs while ensuring financial integrity and innovation. Actuarial is central to important decisions including pricing, forecasting, reserving, medical economics, and long-term strategy. As Chief Actuary, you will lead and evolve this function during a pivotal stage of the company's growth, shaping how AI, automation, and advanced analytics are deployed to improve decision-making across the business. This role combines deep actuarial expertise with modern technology, building AI-enabled workflows that transform actuarial work while maintaining rigor, transparency, and governance in a regulated environment. You will partner with leaders across Finance, Clinical, Growth, Operations, and Product to influence company strategy and build a best-in-class actuarial organization. Responsibilities: — Lead Clover's enterprise actuarial function including pricing, forecasting, reserving, medical economics, Part D, Stars analytics, and bid strategy. — Establish a long-term vision for actuarial, modernizing the function through AI, automation, and scalable analytical infrastructure. — Build AI-enabled workflows to reduce manual effort, accelerate insight generation, and improve actuarial decision-making with explainability, governance, and regulatory compliance. — Lead the annual Medicare Advantage bid strategy and pricing process, balancing growth, competitiveness, margin, risk, and capital requirements. — Assume responsibility for actuarial opinions, reserve adequacy, and regulatory actuarial requirements, including transitioning responsibilities from external partners. — Guide reserving methodology, IBNR development, forecasting, and emerging experience analysis to provide timely, reliable financial insights. — Partner with Finance leadership to strengthen forecasting, planning, capital management, and enterprise performance measurement. — Collaborate with Medical Economics to identify healthcare cost trends, evaluate interventions, and develop strategies to improve member outcomes while managing medical expense. — Drive adoption of modern analytics tools and AI capabilities across the actuarial organization. — Serve as a trusted advisor to executive leadership, translating complex actuarial concepts into clear business recommendations. — Lead, develop, and scale a high-performing actuarial organization including organizational design, performance management, workforce capacity, and talent development. — Build strong partnerships across Finance, Clinical, Operations, Growth, Data Science, and Engineering to embed actuarial insights in strategic decision-making. — Establish and maintain actuarial governance, model review, documentation, control, and validation standards supporting regulatory compliance and financial integrity. Success milestones: First 90 Days: — Build trusted relationships across Finance and key business partners. — Assess current actuarial organization, tools, and operating model. — Develop a roadmap for AI adoption and workflow automation. — Gain deep familiarity with pricing, forecasting, reserving, and medical economics processes. First 6 Months: — Implement AI-enabled actuarial workflows to improve efficiency and insight generation. — Strengthen forecasting, reserving, and bid processes through automation and collaboration. — Assume ownership of additional actuarial responsibilities including reserve oversight and governance. — Establish a clear long-term organizational vision. Long Term: — Build a modern actuarial organization combining actuarial science with AI-enabled decision support. — Improve forecasting accuracy, operational efficiency, and enterprise decision-making through advanced analytics and automation. — Develop a highly engaged, high-performing actuarial team recognized as a strategic partner. Requirements: — Fellow of the Society of Actuaries (FSA) and Member of the American Academy of Actuaries. — Significant leadership experience in Medicare Advantage actuarial functions including pricing, reserving, forecasting, and bid development. — Experience deploying AI workflows and enthusiasm for automation and modern tooling. — Experience leading large cross-functional initiatives influencing executive decision-making. — Ability to discuss actuarial methodology with technical experts and communicate business implications to executives and non-technical stakeholders. — Proven track record of building, mentoring, and developing high-performing actuarial teams. — Ability to thrive in fast-moving environments and shape the future of the organization. Benefits: — Competitive base salary and equity opportunities. — Performance-based bonus program, 401k matching, and regular compensation reviews. — Comprehensive medical, dental, and vision coverage. — Mental health initiatives including No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time-off policy. — Remote-first culture supporting collaboration and flexibility. — Learning programs, mentorship, professional development funding, and regular performance feedback. — Employee Stock Purchase Plan (ESPP) with discounted equity opportunities. — Reimbursement for office setup expenses. — Monthly cell phone and internet stipend. — Paid parental leave for all new parents. About Clover: Clover Health reinvents health insurance by combining data power with human empathy to keep members healthier. They create custom software and analytics to empower clinical staff to provide personalized care. Diversity & Inclusion are key to their success, embracing diverse identities and perspectives. Clover is an Equal Opportunity Employer and an E-Verify company. Final pay is based on factors including internal equity, market data, education, work experience, and certifications.

собирать и формализовать требования от уровня идей и фичей до конкретных контрактов микросервисов и интеграций. декомпозировать эпики на пользовательские и системные истории.

Location: Santa Clara, CA Workplace: onsite About Welo Data Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai    Role Overview You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe. The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it. What You Will Do Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target. Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them. Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after. Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short. Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority. Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue. Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible. Handle performance management and employee relations escalations from your supervisors, partnering with HR. Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift. Report your shift's performance and variance daily, with the explanation and the fix, not just the number. What Good Looks Like Your shift hits plan without overtime surprises or last-minute heroics. Handoffs are clean enough that the next shift starts producing immediately. Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision. Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer. Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question. Basic Qualifications 5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads. Experience with full accountability for a shift or a production area of 75+ hourly employees. Track record owning daily output and quality targets, and explaining variance credibly. Experience with performance management, attendance, and employee relations for a non-exempt workforce. Working knowledge of California wage and hourly requirements for non-exempt employees. Available to own an assigned shift (day, swing, or night) onsite in Santa Clara. Preferred Qualifications Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background. Experience in a quality-gated operation where output is inspected before it counts. Promoted from a supervisor role, or has promoted supervisors from their own team. Comfort pulling and interpreting your own shift data from dashboards or spreadsheets. Continuous improvement background — Lean Six Sigma, or equivalent practical experience. Bilingual (English/Spanish). Work Environment and Physical Requirements Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor. Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues. Must be able to stand and walk the floor for extended periods. Must be able to occasionally lift and/or move up to 25 lbs. Why This Role Matters Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating. Benefits Included in the Offer: - Friendly Working Environment - IT Equipment - Social Activities - Global Mobility Policy - Employee Referral Program - Employee Assistant Program - Medical, Dental, and Vision Insurance - HSA & FSA - 401(k) retirement - Short & Long Term Disability Insurance - Accident, Critical Illness, Hospital Indemnity Insurance  - Telemedicine Benefit - Annual Leave - Paid Public Holidays - Maternity/Paternity Leave   Hourly Pay: $71-$81/hour.   Job Reference: #LI-JC1

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We're building AI-native development practices into how this team works at a foundational level. That means infrastructure design needs to account for a new kind of collaborator: AI agents that generate, deploy, and operate software. The Staff Infrastructure Engineer on this team will keep systems running, define what safe, observable, AI-assisted infrastructure operations look like in practice, and set the standard for how the broader engineering organization follows. WHAT YOU'LL WORK ON The Billing Platform Engineering team owns the systems that make Docker's commercial model real. You'll work on problems like: - How do we design infrastructure that makes AI-generated deployments safe to ship and easy to roll back? - How do we instrument billing systems so that failures — billing miscalculations, entitlement gaps, payment errors — are detected immediately and unambiguously? - How do we build infrastructure that scales with usage-based billing workloads without manual intervention? - How do we make the developer experience on this team faster and more reliable — local environments, CI/CD pipelines, deployment tooling? RESPONSIBILITIES - Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability - Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team - Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability - Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation - Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written - Identify systemic risks and drive improvements that span team or organizational boundaries - Lead incident response for billing system issues. This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. - Mentor engineers across the team; your technical judgment should raise the floor for everyone QUALIFICATIONS - 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale - Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents - Expert-level Terraform; you've designed reusable module patterns and set standards others follow - Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them - Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership - Kubernetes at an operational and architectural level - A track record of identifying systemic risks and driving improvements that span team or organizational boundaries - Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement - Strong written English; at Staff level, written communication is how you scale your influence across teams - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience WHAT SETS YOU APART You don't wait for problems to be handed to you — you find them, frame them, and drive the solution. You've operated at a scope where your decisions affected multiple teams or systems, and you know how to build consensus and move work forward without direct authority. You've thought seriously about what infrastructure needs to look like when AI agents are generating and shipping code — safe deployment patterns, strong observability, clean rollback — and you want to help define that standard here. Experience with billing, payments, or financial systems infrastructure is a meaningful plus. WHAT TO EXPECT FIRST 30 DAYS You will ship code in your first week. We run an agent-first development workflow — infrastructure changes start with a plan, specifications are written before generation, and every change is reviewed before it merges — and onboarding is no exception. You will get hands-on with the infrastructure supporting Billing Platform services early, shadow on-call, and build a clear picture of the system before you start making bigger changes. By the end of 30 days you will have shipped real work and know where the most important problems are. FIRST 90 DAYS You will have taken ownership of one or more infrastructure components and delivered an improvement from design to production with measurable impact. You will be an active participant in deployment and reliability discussions, bringing infrastructure constraints and operational requirements into the conversation early — before code is written. You will be a full participant in the on-call rotation and have begun shaping the team's technical direction. ONE YEAR OUTLOOK You will be the team's trusted authority on billing infrastructure. You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. You will have helped define what AI-agent-assisted infrastructure operations look like done right, and that standard will be visible beyond this team. Docker considers sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States; Canada Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ As a Senior Security Engineer, Offensive Security, you'll help drive offensive security at Docker, putting our products, platforms, and cloud infrastructure under realistic adversarial testing to surface and drive out attack paths before real adversaries find them. You'll partner with engineering, product, and leadership to turn findings into durable fixes and to shape how security is designed into every Docker product. You'll apply your expertise in penetration testing, threat modeling, and exploit development to find and eliminate risks across Docker products and infrastructure. Working across cloud infrastructure (AWS, GCP, Azure), containerized environments, and AI/ML products, you'll implement proactive security solutions that scale with Docker's growth. This role offers the opportunity to help improve security programs at a company whose products are trusted by millions of developers worldwide. You'll work in a fast-paced, technically challenging environment where your security expertise directly impacts both Docker's platform and the broader container ecosystem. RESPONSIBILITIES: - Contribute to security initiatives that align with business goals, helping ensure security is a core component of our products and infrastructure - Support and help implement key security programs such as automated security design reviews, and vulnerability management - Build deep knowledge of software security and architecture, and act as a go-to resource for engineering teams - Partner with engineering to design and implement security architecture and controls across Docker products and platforms - Plan, scope, and execute penetration tests and red-team / adversary-emulation engagements against Docker's products and services - Develop proof-of-concept exploits and produce clear, risk-rated findings with actionable remediation guidance, then retest fixes to confirm closure - Build and maintain offensive security tooling and automation to expand testing coverage and repeatability - Perform security reviews and threat modeling (design, architecture, and code) across Docker products and services, including emerging AI products, and write automated security tests and exploits - Serve on rotating on-call schedule to respond to security events, investigate threats, and coordinate remediation efforts - Educate and collaborate with cross-functional teams (e.g., engineering, product) to promote security practices - Participate in Security Incident response QUALIFICATIONS - Have 3+ years in security engineering, including hands-on offensive security and penetration testing across applications and infrastructure - Possess 2+ years of hands-on development experience in Python or Golang - Demonstrate deep expertise in authentication, authorization, including technologies like OAuth, cryptography applications and Zero Trust principles. - Have strong hands-on experience with securing cloud ecosystems (e.g. AWS, GCP, Azure) - Have hands-on penetration testing experience across SaaS web applications and APIs., including manual exploitation beyond automated scanners - Are proficient with offensive tooling and techniques such as. Burp Suite, and OWASP frameworks - Can write security tests and develop exploits and proof-of-concepts that find real vulnerabilities in a product - Understand AI/ML security risks and mitigations, including prompt injection, data poisoning, model extraction, and adversarial attacks - Have practical experience using LLMs and agentic tooling to automate vulnerability discovery, reconnaissance, and pentesting workflows - Have a track record of building security programs and automations from scratch, applying risk-based prioritization - Have experience performing security reviews and building or improving security review automation - Have excellent communication skills, allowing you to explain complex security concepts clearly to technical and non-technical stakeholders - Understand industry standards, and actively keep up with emerging security technologies and models - Are a team player who drives security change via collaboration and cross-functional partnerships - Hold offensive security certifications such as OSCP, OSWE, OSEP, GXPN, GPEN, or CRTO - Have published CVEs, original security research, or conference talks Bonus if you: - Have experience with container escape, Kubernetes attack paths, or cloud red teaming - Have experience testing AI/ML systems for issues like prompt injection, model extraction, and data poisoning WHAT TO EXPECT FIRST 30 DAYS: - Meet with security team and key partners across engineering - Gain access to team owned systems, and internal documentation - Complete security awareness training and compliance onboarding - Review application architecture, tech stack and data flow - Review risk registry and annual roadmap - Familiarize oneself with team workflows and processes - Shadow a fellow security engineer during their on-call/secops rotations FIRST 90 DAYS: - Conduct security review on emerging Docker products - Scope and execute your first penetration test against a Docker product or service - Actively participate in architecture design reviews with the team - Contribute to a Security-owned project or initiative - Collaborate with Docker developers to validate and resolve discovered vulnerabilities - Enhance incident response capabilities by participating in on-call rotation and post-incident activities - Create and maintain security documentation and runbooks FIRST YEAR OUTLOOK - Contribute to the security roadmap for improving security controls - Strengthen Zero Trust architecture and least privilege access controls - Enhance security monitoring and anomaly detection - Perform security reviews for major product releases - Own and run recurring penetration tests and adversary-emulation exercises across Docker products, and engage with external researchers - Support audits and ensure compliance with SOC 2, ISO 27xxx - Advocate for “security by design” in all product features - Become well versed in Docker products and emerging AI technologies Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$271,150 – CA$434,000 + equity United States: $194,150 – $312,950 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

You'll be the first person at LawnStarter dedicated to data governance, the owner of whether our data can be trusted, and of the roadmap that makes it more trustworthy every quarter. Trust means the quality and freshness of our source data, pipelines, and reports;

Location: Washington D.C. Workplace: Remote Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.   Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.   We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.   We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us! The role You will be our first policy and government relations hire. You'll build Tempo's presence in Washington from the ground up. You'll represent us on Capitol Hill, with regulators, and across industry coalitions, and you'll help the company understand and shape the rules that govern stablecoins, digital payments and agentic commerce. We're looking for a seasoned senior leader who is not afraid to roll up their sleeves. As our first policy and government relations hire, you’ll set the strategy and run it yourself. You will be our voice to Congress and regulators. You will also be a strategic partner to Legal, Product, Comms/Marketing, and GTM, shaping how policy factors into product decisions from the earliest stage. Context shifting will be critical to success; the best candidate will understand how to move between strategy and execution hour to hour and day to day. Responsibilities - Build and run Tempo's federal government relations strategy, with a focus on stablecoin, payments, digital assets and agentic commerce legislation and rule making - Develop and maintain relationships with Members, committee staff and relevant regulators - Engage on emerging AI and agentic commerce policy as it intersects with payments - Track and analyze federal and key state policy developments, then turn them into clear guidance for leadership and product teams - Draft comment letters, testimony, white papers, one-pagers, and briefing materials - Build and manage Tempo's presence in trade associations and industry coalitions, and build alliances across the payments, fintech, and AI ecosystems - Support company leadership in DC engagement - Manage outside lobbying and policy consultants as needed - Own the policy function end to end as a hands-on individual contributor Required qualifications - 8+ years of policy or government relations experience - In-house government relations experience at a payments, fintech, financial services, or technology company - Experience with payments policy, including stablecoins, money transmission, BSA/AML, card networks, real-time payments, or fintech regulation - Strong relationships and credibility on both sides of the aisle - Direct experience with digital asset policy, such as stablecoin legislation and implementation, market structure, or tax - Excellent written and oral communication skills: you can turn complex technical and regulatory issues into crisp, persuasive material - A self-starter comfortable working in a fast-moving startup, and quickly toggling between strategy and execution Preferred qualifications - Prior Capitol Hill experience, preferably on financial services, banking, or agriculture issues - Experience with AI or agentic commerce policy - Multi-client experience at a lobbying firm, consultancy, or trade association - Familiarity with federal agency rulemaking and regulatory engagement Attributes - High motor; speed is a cherished attribute at Tempo - Concise, evidence-based communicator - Intense curiosity and open-mindedness - Scrappiness; willingness to roll up sleeves

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As Director, Analytics Engineering, you’ll lead the roadmap, architecture, and team responsible for the trusted data foundations that power 1Password’s business. You’ll shape how data is modeled, tested, documented, governed, and made available to teams across Marketing, Finance, Product, Analytics, and Data Engineering, while staying close to the technical work when it matters. By building reliable data foundations for Artificial Intelligence (AI), you’ll help advance 1Password’s mission to create a safer, simpler digital future. Reporting to the VP, Data Analytics, this role is remote within the United States and Canada. How we’re using AI today On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes. This is a remote opportunity within Canada and the US. What we're looking for: • Significant experience in data engineering, analytics engineering, or data architecture, including experience leading and developing teams. • Strong Structured Query Language (SQL) and dbt experience, including advanced data modeling, incremental processing, testing, documentation, and multi-environment deployment. • Deep knowledge of dimensional modeling, such as Kimball or star schema approaches, applied in complex Business-to-Business (B2B) Software as a Service (SaaS) environments. • Experience with modern cloud data warehouses such as Snowflake, Databricks, BigQuery, or Redshift, including decisions related to performance, cost, and scale. • Experience establishing semantic layer strategies and trusted metric definitions across an organization. • Ability to translate complex business priorities into a clear data platform roadmap and communicate effectively with senior stakeholders. • Experience with Continuous Integration and Continuous Delivery (CI/CD), orchestration tools such as Airflow, Dagster, or Prefect, and AI-assisted analytics engineering workflows. What you can expect: • Own the vision, roadmap, and execution for 1Password’s analytics engineering function, including core data models, semantic layers, Business Intelligence (BI) tooling, and pipeline infrastructure. • Hire, manage, and develop analytics engineers while establishing clear career ladders, leveling expectations, and performance practices. • Set standards for data modeling, testing, documentation, code review, deployment, and data quality. • Stay close to the technical work by reviewing complex dbt models, optimizing SQL, and helping troubleshoot high-priority pipeline issues. • Serve as a senior technical partner on data modeling and metric governance, ensuring definitions are consistent, trusted, and well documented. • Partner with leaders across Data Engineering, Analytics, Finance, Marketing, Product, and Go To Market (GTM) teams to turn business needs into a prioritized roadmap. • Build governed, reliable data foundations that support company-wide decision-making, AI initiatives, and Generative BI experiences. USA-based roles only: The annual base salary for this role is between $204,000 USD and $306,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $200,000 CAD and $300,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is building the operating system for knowledge work, and we want people to be able to do substantive knowledge work from their phone. A great native app is what makes that possible. On Android, that means Notion should feel like it was built for the platform: fast to open, smooth to scroll, and reliable offline or on a spotty connection. We’re investing in a more native foundation for how people read, write, and edit in Notion. That lets users capture ideas in the moment, find answers across their workspace, manage tasks and projects, and work with teammates, with the speed, polish, and dependability people expect from the best apps on their phone. As an Android engineer, you’ll help build that native foundation, from how pages render and how people write and edit, to the navigation and app chrome people use every day, like Home, Search, and Inbox, along with the shared frameworks the rest of the app is built on. You’ll work across the Android stack, with chances to dig into our shared Rust layer and the AI tools we use for mobile development. Along the way, you’ll pair with experienced product and mobile AI engineers to find what slows the team down, try new Android capabilities, and help decide what ships in the app. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Ship the core Notion experience on Android: Build and polish the surfaces people use every day—opening and reading pages, writing and editing, navigating the app, and the Home, Search, and Inbox tabs—on a native Kotlin and Jetpack Compose stack that is fast to open, smooth to scroll, and dependable offline. - Build with product and design, and iterate fast: Partner with product managers and designers to turn ideas into shipped features, then use feedback and data to make them better. Use AI coding tools and agents to build, test, and investigate faster, while you stay accountable for review, validation, and quality. - By the end of your first year, own a core product area: Take a core part of the Android app, like Home, Inbox, or a piece of the editor, from idea to launch, and shape it into an experience that helps people do their life’s work from their phone. - Make the app feel fast and reliable: Find and fix issues in startup time, scrolling, typing latency, crashes, and memory use across the surfaces you own, and add the tests and monitoring that catch regressions before users do.   SKILLS YOU'LL NEED TO BRING - Solid Android fundamentals: You’ve built and shipped Android apps, through work, internships, or your own projects, and you’re comfortable with modern Android—Kotlin, Jetpack Compose, Coroutines/Flow, and Gradle. Experience with a large, modular codebase is a plus. - Care for native UI and performance: You enjoy making UI feel fast and smooth, and you’re curious about things like custom text rendering, complex lazy lists, or rich-text editing. Experience with performance profiling, realtime collaboration, or offline sync is a plus. - Product instincts: You care about how the app feels to use, not just how it works. You sweat the details of interactions and polish, and you use feedback and data to decide what to build next. - Thoughtful problem-solving and clear communication: You build a clear picture of the problem before jumping to a fix, you can explain trade-offs in writing, and you ask for help early when you’re stuck. Experience moving a hybrid or web-based surface to native, or building something from 0→1, is a plus. - AI-native, end-to-end engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective. Web experience (TypeScript, React, Node) is welcome but not required. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $168,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: London, UK Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.   ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATES AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: This role is part of Ramp’s UK-based overnight coverage strategy. Team members will work a set 40-hour/week schedule designed to support customer needs outside US business hours. Schedules may include evenings, weekends, and rotating holiday coverage, depending on business needs. - Hours Expected: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Work shifts will span between 6:30 AM–3:30 PM BST, and your shift will likely include a weekend day (either Sun–Thu or Tues-Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - This is a fast-changing environment: Ramp’s product and customer needs evolve quickly. Success in this role requires comfort with ambiguity, strong judgment, and a willingness to learn new systems, workflows, and product surfaces continuously. - You’ll help build this function: This is not just a support role within an existing system. This team is being built as part of Ramp’s broader international CX strategy, so strong operators will have the opportunity to shape processes, team culture, and how overnight coverage works as the function scales. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. Right to Work: All candidates must have the right to work in the United Kingdom. We will require evidence of your right to work as part of the recruitment process in accordance with the Immigration, Asylum and Nationality Act 2006.   For candidates located in the UK, the pay range for this role is £39,000-£43,000 per year.   BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями. Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями. Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая: — быстро и качественно решает проблемы пользователей; — повышает доверие к платформе; — снижает отток клиентов; — помогает возвращать пользователей в продукт; — выявляет системные проблемы и передаёт их продуктовой команде; — автоматизирует большую часть типовых обращений; — работает на основании прозрачных метрик и SLA. Основные задачи: — Управлять командой клиентского сервиса численностью около 11 человек. — Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников. — Разработать и внедрить SLA по типам и приоритетам обращений. — Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел. — Определить правила эскалации сложных, финансовых и конфликтных кейсов. — Создать регламенты, инструкции, шаблоны ответов и единую базу знаний. — Сформировать Tone of Voice и стандарты коммуникации с пользователями. — Внедрить систему контроля качества диалогов и регулярного QA. — Настроить обучение, аттестацию и развитие сотрудников. — Создать прозрачную систему метрик и отчётности по работе поддержки. — Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания. — Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам. — Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта. — Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями. — Управлять инцидентами и массовыми обращениями пользователей. — Планировать необходимую численность команды, смены и нагрузку. — Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем. Цели на первые 30 дней: — Провести полный аудит клиентского сервиса. — Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке. — Классифицировать основные причины обращений пользователей. — Выявить критические разрывы в клиентском пути. — Описать зоны ответственности и правила эскалации. — Подготовить план трансформации клиентского сервиса на 90–180 дней. Цели на первые 60 дней: — Внедрить базовые SLA и приоритеты обращений. — Запустить регламенты обработки ключевых типов запросов. — Сформировать и внедрить Tone of Voice. — Запустить базу знаний и единые шаблоны ответов. — Внедрить QA-карту и регулярную оценку качества диалогов. — Настроить управленческий дашборд по ключевым метрикам. — Организовать регулярное обучение и обратную связь для команды. — Запустить понятный процесс взаимодействия поддержки с другими отделами. Цели на первые 90 дней: — Обеспечить выполнение SLA не менее чем по 85% обращений. — Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%. — Снизить долю повторно открытых обращений до 10% и ниже. — Довести внутреннюю оценку качества диалогов до 85–90%. — Запустить автоматизацию наиболее частых типов обращений. — Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды. — Снизить количество зависших и незакрытых обращений. — Создать прозрачную систему оценки эффективности каждого сотрудника. Цели на 6–12 месяцев: — Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше; — CSAT — 85% и выше; — FCR — 70–80%; — QA Score — 90% и выше; — доля повторных обращений — не более 10%; — автоматизация 50–70% типовых обращений; — снижение ручной нагрузки на команду на 40–60%; — снижение стоимости обработки одного обращения минимум на 30%; — сокращение критических жалоб и эскалаций; — измеримое снижение оттока пользователей после обращений в поддержку; — формирование стабильного потока продуктовых улучшений на основании обращений клиентов. Ключевые показатели роли: — First Response Time. — Average Resolution Time. — SLA Compliance. — First Contact Resolution. — CSAT. — QA Score. — Reopen Rate. — Backlog и количество незакрытых обращений. — Количество обращений на одного активного пользователя. — Доля автоматизированных обращений. — Cost per Contact. — Retention пользователей после обращения. — Количество выявленных и устранённых системных причин обращений. Наши ожидания от кандидата: — Опыт управления клиентским сервисом или поддержкой от трёх лет. — Опыт управления командой от 10 человек. — Практический опыт построения или серьёзной перестройки службы поддержки. — Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик. — Опыт создания регламентов, базы знаний и системы контроля качества. — Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных. — Опыт внедрения автоматизации, чат-ботов или AI-инструментов. — Умение работать со сложными, конфликтными и финансовыми обращениями. — Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management. — Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений. — Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность. Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте. Какого человека мы ищем: Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы. Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата. У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.

Location: Remote Workplace: Remote WHO WE ARE Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.   Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!   YOUR TEAM AND ROLE As a Senior Product Designer, Design Systems you'll be the first of its kind at DuckDuckGo. You'll take ownership of our design system at a pivotal moment, with a chance to define both a role and a roadmap from the ground up — helping build the process, not just step into one. You'll audit our existing system, lead projects that move it forward across platforms and products like Duck.ai and Search, as well as shape how we manage and scale it as we grow.   Applying your hands-on design skills, you will autonomously lead highly impactful projects that scale across millions of users, and collaborate with team members at all levels to pioneer new solutions as we build out the privacy layer for the internet. From ideation to execution, you'll assess vague problems, propose high-impact solutions, and execute them against a set of success criteria. You'll have a voice in all product-related design decisions, whether large or small, and an opportunity to work on a team dedicated to our ethical, privacy by design approach. Read more about Design at DuckDuckGo on our blog: https://spreadprivacy.com/ethical-by-design/   ABOUT YOU - 7+ years of experience in product or design systems roles, including 2+ years in senior-level design positions at significant global consumer brands - Demonstrable track record of building and scaling complex and established systems - Ability to lead the future of our design system, from audit, recommending solutions, and planning their rollout via quick wins or large-scale projects - Ability to communicate recommendations and prioritization with clear documentation, success metrics, resources, and rationale which stakeholders, designers, and engineers can confidently act on - A knack for balancing structure with scale by creating frameworks (tokens, libraries) that hold up across platforms and teams without sacrificing craft - Deep knowledge of design tools, such as Figma, that are key to evolving and maintaining the design system - Experience bridging design and engineering practices, including creating shared nomenclature and workflows that map across tools and platforms - Accustomed to applying agentic and AI-driven solutions into design system management and maintenance workflows, to both accelerate and elevate how the system scales - Enjoy pushing creative limits while solving challenging design problems and delivering on delight, craft and exceptional quality - Ability to communicate visual and interaction recommendations with high-quality mockups, prototypes, and rationale - Skills to manage ambiguity and wrangle vague problems, propose innovative solutions, and execute them with a focus on metrics - Ability to take initiative in generating ideas and carrying them forward with urgency and discretion, while working openly and collaboratively COMPENSATION $178,500 USD annually and stock options. Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation.   Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.   Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.   HIRING PROCESS Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.   DIVERSITY, EQUITY AND INCLUSION DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.   We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.   PLEASE NOTE THAT: - You’ll be required to attend meetings on camera via video conferencing - Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. - While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. - A successful candidate must pass a background check as a condition of joining the team. - By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.   Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.   Key Principles: - Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes. - Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. - Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.   By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THIS JOB We're looking for a Head of Marketing Strategy & Operations to run the business side of marketing. Our marketing team went from two people to 25 this year, organized around four functions: product marketing, brand and consumer, enterprise, and growth. This is the first operations hire on that team. You'll own the marketing budget with Finance, run our planning cycle and operating cadence, keep hiring aligned with the plan, and partner directly with the CMO on how marketing sets priorities and tells its story to the executive team and the board. It's a role for someone who has sat close to a CMO and a CFO, likes turning ambiguity into a plan people can execute, and is comfortable building the function themselves before building a team. WHAT YOU'LL DO: Budget & Financial Operations - Own the marketing budget end to end with Finance: allocation across teams and channels, tracking against plan, forecasting, variance flags, and the tradeoff conversations that follow - Build the layer of visibility leadership needs (spend by team, channel, and program) on top of the spend-tracking tools we already have, so decisions get made with numbers - Run quarterly, half-year, and annual budget planning, and make marketing's case to Finance and the executive team - Own marketing's vendor and agency contracts end to end: evaluations, procurement, renewals, and a clear view of what we pay for and why Planning & Operating Cadence - Own marketing's planning cycle: translate company goals into marketing objectives, OKRs, and resourced plans, and keep them current as priorities shift - Bring a point of view. Pressure-test plans, frame the tradeoffs, and help the CMO decide where marketing places its bets - Design the lightweight processes and internal tools (planning, intake, reporting) that let a 25-person team operate like a much bigger one - Run the operating rhythm for the marketing leadership team: meetings, all-hands, team-wide readouts, agendas, decisions, and follow-through - Keep the marketing functions connected so plans, launches, and budgets move together Executive Partnership - Partner directly with the CMO on board materials, executive readouts, and strategy documents. Own first drafts and make them data-backed and on-message - Extend the CMO's reach across the team: surface risks early, chase decisions to closure, and keep priorities clear week to week - Represent marketing in cross-functional planning with Finance, Sales, and Product Hiring & Org Operations - Partner with Talent Acquisition and marketing leads on headcount planning, requisition tracking, and interview process, and keep hiring plans aligned with budget and org design - Standardize the basics across sub-teams (job descriptions, interview loops, scorecards) and help new leaders land well WHAT WE'RE LOOKING FOR: - 10+ years in marketing strategy and operations, business operations, strategic finance, management consulting, or a similar role supporting a CMO, GM, or business unit leader - You've owned a sizable marketing or departmental budget end to end and can talk about spend, forecast, and variance the way Finance does - You've built or run a planning cycle (annual or half-year, OKRs) and an operating cadence for a leadership team - You've drafted board or executive materials for a senior leader and know the difference between a readout and a narrative - Experience with headcount planning and hiring operations alongside a Talent team - You've run vendor evaluations and procurement alongside Finance and kept a clean view of contracts and renewals - Comfortable as an individual contributor. This is the first ops hire; you'll do the work before you have a team - You scope light and move fast. We plan in weeks, not quarters, and you build just enough process to keep a fast team aligned - You build trust quickly, from individual contributors to the C-suite - Bonus: you're comfortable building your own tools with AI. We use Replit to run Replit This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.   Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.