Location: Yerevan, Armenia
Description
We are seeking a detail-oriented and proactive
InfoSec Compliance Operations Specialist
to support the implementation and ongoing operation of the organization’s Information Security governance, compliance, policy, and certification activities.
This is a hands-on, execution-focused role. The specialist will assist with maintaining policies and procedures, collecting and organizing compliance evidence, supporting audits and certifications, updating Information Security documentation, monitoring assigned actions, and coordinating routine communications with internal and external stakeholders.
The role does not include formal management responsibility, strategic ownership of the Information Security program, approval authority, or independent decision-making regarding risk acceptance, policy approval, or compliance exceptions.
Responsibilities
Support the implementation and ongoing operation of Information Security governance, compliance, and ISMS activities
Maintain compliance documentation, control matrices, risk registers, evidence repositories, corrective-action trackers, and related records
Collect, review, organize, and maintain evidence for ISO/IEC 27001, PCI DSS, internal audits, external assessments, and certification activities
Support the preparation, review, publication, version control, and periodic update of Information Security policies, standards, procedures, and guidelines
Track compliance gaps, audit findings, risk-treatment actions, remediation activities, responsible owners, and completion deadlines
Support internal and external audits, readiness assessments, control reviews, and certification activities
Prepare compliance reports, audit updates, policy summaries, risk documentation, meeting materials, and management-review content
Assist with maintaining the Information Security risk register, control inventory, Statement of Applicability, and supporting documentation
Support customer security questionnaires, third-party assessments, and routine coordination with IT, Legal, Procurement, Compliance, and business teams
Follow up with responsible stakeholders on outstanding evidence, document reviews, corrective actions, and compliance deadlines
Requirements
Relevant education or professional experience in Information Security, cybersecurity, compliance, risk management, audit, policy administration, or a related field
Strong understanding of Information Security governance, risk, compliance, internal controls, and standards such as ISO/IEC 27001 or PCI DSS
Experience preparing, reviewing, updating, or maintaining policies, procedures, compliance records, or audit documentation
Strong documentation, business-writing, communication, organizational, and stakeholder-coordination skills
Ability to manage multiple deadlines, follow established procedures, work with technical and non-technical teams, and handle confidential information appropriately
Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction.
Key Responsibilities
Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility.
Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems.
Plan operational activities, establish priorities, and coordinate maintenance and project-related works.
Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements.
Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives.
Respond promptly to emergencies, major faults, equipment failures, and operational interruptions.
Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions.
Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs.
Requirements
Bachelor’s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field.
4–6 years of experience in Facility Management, Facility Operations, or a similar role.
Proven experience in the operation and monitoring of MEP and electro-mechanical systems.
Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation.
Ability to read and interpret technical drawings and understand MEP commissioning procedures.
Experience in contractor management, service provider coordination, and KPI monitoring.
Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes.
Good communication, leadership, coordination, analytical, and customer service skills.
Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.
Location: Abqaiq, Saudi Arabia
The Associate Storekeeper / Warehouse Operator is responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records and efficient warehouse operations. The role supports the smooth movement of materials by following established safety, quality, and inventory control procedures.
Key Responsibilities
Receive, inspect, and verify incoming materials against purchase orders and delivery documents.
Store materials in designated locations following warehouse layout and storage standards.
Pick, pack, and issue materials accurately according to approved requests.
Perform inventory transactions in the ERP/WMS system and maintain accurate stock records.
Conduct routine cycle counts and support periodic physical inventory activities.
Monitor stock levels and report shortages, damages, or discrepancies to the supervisor.
Ensure proper labeling, identification, and traceability of inventory.
Load and unload deliveries using appropriate material handling equipment, where authorized.
Maintain warehouse cleanliness, organization, and compliance with 5S standards.
Follow company safety policies and use appropriate personal protective equipment (PPE).
Qualifications
High school diploma or equivalent; a diploma or certification in logistics, warehousing, or supply chain is an advantage.
0 –4 years of experience in warehouse, stores, or inventory operations.
Experience with ERP or Warehouse Management Systems (WMS) is preferred.
Forklift certification is an advantage (where applicable).
Skills & Competencies
Knowledge of warehouse operations and inventory control.
Basic computer proficiency, including Microsoft Office and ERP systems.
Good organizational and time management skills.
Strong attention to detail and accuracy.
Ability to work in a fast-paced environment.
Good communication and teamwork skills.
Abqaiq, Saudi Arabia
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Location: Henderson, Australia
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Western Australia | August - November 2026 | Major Shutdown Program
EnerMech is seeking experienced
Supervisors
with a strong background in Nitrogen Process operations, utilsing Nitrogen Membrane Units, HP Air Compressors and Dryers to support a major shutdown campaign across Western Australia.
This is an exciting opportunity to join a high-performing team delivering critical maintenance and shutdown activities on a large-scale industrial project from
August through November 2026
.
About the Role
As a Supervisor, you will be responsible for leading crews involved in Nitrogen purging operations during the LNG Plant shutdown, ensuring all work is delivered safely, efficiently, and in accordance with project requirements.
Key Responsibilities
Completion of operational activities following procedure and direction of the Project Engineer.
Assist in generation of operational records in a clear and concise manner.
Ensure that quality, health, safety and environmental systems are implemented and adhered to.
Supervision of technicians/ operators on-site.
Provision of daily report information to Project Engineer.
Control of operating location establishment and ensuring equipment and plant are fit for purpose.
Requirements
About You
To be successful, you will ideally possess:
Proven experience as a Supervisor on shutdowns, maintenance, or turnaround projects.
Demonstrated experience working with Nitrogen Processes, particularly Nitrogen Generation Units.
Strong leadership and team management capabilities.
Excellent understanding of industrial safety standards and permit systems.
Current Australian Driver's Licence.
Strong communication and stakeholder management skills.
Australian Working Rights.
Benefits
What's on Offer?
Major shutdown campaign running
August – November 2026
.
Competitive remuneration.
Opportunity to work with a leading specialist industrial services provider.
Supportive team environment with a strong safety culture.
Potential for ongoing project opportunities following campaign completion.
Apply Now
If you have experience supervising teams in cryogenic fluid operations and are seeking your next shutdown opportunity in Western Australia, we would like to hear from you.
Submit your application today and register your interest for this significant shutdown campaign with EnerMech.
Why EnerMech?
When you join EnerMech, you're joining a company that values expertise, encourages innovation, and supports its people. You’ll be part of a collaborative team that’s focused on delivering results – safely, efficiently, and with integrity.
Ready to energize your career? Apply now and be part of something bigger.
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Commercial Point, OH
Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits
What The Role Is
Babylist is hiring an
Assistant Manager of Fulfillment Operations
for Day Shift at our fulfillment center in Commercial Point, Ohio, just south of Columbus. This is a hands-on, floor-first leadership role at the center of our day-shift operation, with direct ownership over a significant portion of the FC, including picking, packing, and kitting. You will report to and work closely with the Operations Manager, with supervisors reporting directly to you.
Our fulfillment center is growing fast, and this role is part of how we invest in that growth. You will lead the floor across multiple workflows, coach and hold your supervisors accountable, and partner with our Senior Fulfillment Analyst to build labor plans that match inbound and outbound volume. This is a role for a leader who stays visible on the floor and is energized by engaging with supervisors and hourly team members every day, while driving safety, performance, and results across a shift of 190+ team members.
Schedule
: Monday through Thursday, with core working hours of 7:00 a.m. to 5:30 p.m. This is an exempt position and requires availability before the start of the shift, as well as after the shift when needed, to support opening responsibilities, end-of-shift duties, and wrap-up activities.
About Pay
We pay competitive market rates.
Starting salary for this position is
$82,800 to $89,640 annually
Holidays Observed
The Fulfillment Center is closed on the following days for day shift in 2026:
New Year's Day
Memorial Day
Thanksgiving Day
All shifts receive
4 floating holidays
in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.
Who You Are
Experienced Fulfillment Leader Who Has Led Other Leaders:
You bring 8+ years of management experience in a warehouse or fulfillment environment, including at least 3 years managing supervisors or other people-leaders. This is not your first move from supervisor into management.
Floor-First Operator:
You lead from where the work happens and are comfortable directing multiple active workflows at once
Culture-Focused and Visible:
You stay on the floor and are energized by engaging with supervisors and hourly team members every day
Process-Oriented Problem Solver:
You excel at implementing efficient processes, optimizing workflows, and holding standards steady under pressure
Results Driver:
You have a proven ability to drive safety, performance, accountability, and operational results in high-growth or fast-paced environments. Start-up experience is a plus
Supportive Team Leader:
You are skilled at coaching and mentoring supervisors and building a collaborative, accountable team
Operationally Savvy:
Warehouse management systems (WMS), inventory control, and order fulfillment processes are second nature to you
Safety Champion:
You prioritize workplace safety and compliance with all relevant regulations
Effective Communicator:
You build strong relationships across shifts and keep everyone aligned on priorities, especially at handoff
How You Will Make An Impact
Lead the Floor:
Provide direct, in-person leadership across kitting, picking, packing, outbound sortation throughout the day shift
Own Shift Handoff
:
Be actively engaged onsite after the end of shift to assist your floor leadership with handoff communications, reporting and activities
Build Labor Plans:
Partner with the Senior Fulfillment Analyst to align staffing to inbound and outbound volume
Support Daily Operations:
Manage daily workflows and ensure orders are fulfilled accurately and on time
Develop the Team:
Coach, train, and mentor your supervisors, building a culture of growth, accountability, and engagement
Optimize Processes:
Identify areas for improvement and implement solutions that drive efficiency and reduce waste
Monitor Performance:
Track KPIs and make data-driven adjustments that keep the shift performing at its best
Promote Safety:
Enforce safety protocols and maintain a secure environment for all team members
Collaborate Across Teams:
Work closely with the Operations Manager and cross-functional partners to align on priorities
Physical Requirements
Stand and walk for extended periods (up to 10-12 hours per shift) with scheduled breaks
Walk the floor extensively, averaging 10,000+ steps per day
Lift and move items up to 20 lbs regularly throughout the shift
Frequent pushing, pulling, bending, twisting, and repetitive motion
Who We Are
At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.
Our Ways Of Working
Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.
Why You Will Love Working at Babylist
Our Culture
Work hard, then recharge — we respect your time on and off the clock
Strong management team that supports you and your team
The work you do helps millions of families every day
We use smart technology to make the job easier and more efficient
Growth & Development
Clear paths to move up — we promote from within and your performance matters
We use data to improve how we work and invest in the people doing it
Pay & Benefits
Competitive pay on a weekly basis
Bonus opportunities
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity
AI is part of how we work at Babylist, and we expect the same from the people who join us. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
Connections at Babylist
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email it's not us. Verify open roles at babylist.com/careers.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Senior Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on.
What you'll do
Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes.
Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement.
Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each.
Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls.
Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency.
Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning.
Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues.
Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective.
What you'll bring
Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives.
Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close.
Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward.
Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required.
Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly.
Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies.
Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority.
Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained.
About the team
You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we scale our physical product business and global footprint, data-driven operations are critical to delivering a seamless, high-quality member experience. WHOOP is hiring a Business Analytics Manager to partner with our Operations teams to create visibility, drive accountability, and unlock insights that enable better service, lower cost, and faster decision-making.
This role is ideal for someone fluent in data and obsessed with uncovering operational inefficiencies that impact financial performance and the member experience. You will be empowered to shape our data infrastructure, define performance metrics, and drive change across a global ecosystem of vendors and partners.
RESPONSIBILITIES
- Generate and drive the strategic analytic roadmap to identify exceptions and inefficiencies across the order lifecycle — shipping delays, cost drivers, inventory inaccuracies, and service-level gaps — and translate them into actionable insights.
- Own operational metrics, ensuring clarity, alignment, and regular review across stakeholders; bridge operations and finance on forecasting, spend tracking, and variance analysis to ensure operational data and financial reporting tell the same story.
- Lead analytics for quarterly cost reduction initiatives, including fulfillment COGS, freight costs, and cost per contact. Partner with Finance on total cost reporting and gross margin analysis.
- Contribute to S&OP reviews and Operations OKR check-ins. Deliver the data that shapes prioritization and resource allocation across the operations organization.
- Partner with Operations, Membership Services, and Finance to improve accuracy, vendor accountability, and overall member experience.
- Collaborate with Data Engineering to improve pipeline reliability and data access across key operational systems.
- Build, maintain, and ensure accurate, reliable data assets and trusted metric definitions within our semantic layer — from data pipelines to dashboards and regular performance reviews.
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement. Ensure each analyst has clear workstream ownership and the context they need to proactively identify problems.
QUALIFICATIONS
- 6+ years of experience in analytics, operations, supply chain, fulfillment, or logistics in a consumer business (eCommerce, hardware, CPG, or retail preferred).
- Experience managing or mentoring analysts. You should enjoy coaching and have a perspective on how to grow early-career analysts into workstream owners.
- Strong business judgment and ability to connect operational data to cost, experience, and strategic priorities.
- Proven ability to operate at both strategic and tactical levels and context-switch between them without dropping quality.
- Comfort representing analytics in cross-functional settings and demonstrated success in influencing senior stakeholders on strategic direction based on data-driven insights.
- Proficiency in SQL; experience with dbt, Snowflake, or similar ELT/data warehouse platforms.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Tech Operations Specialist keeps the field organization's AI tooling running smoothly day to day. You will maintain a clear inventory of AI tools in use across the field, manage an index of use cases and field needs, track adoption and utilization, manage access requests, and keep the underlying data feeding these tools clean and well-organized. This is a detail-oriented, execution-focused role for someone who enjoys bringing order to a fast-moving tool landscape and wants to build a foundation in Tech operations.
This role reports to the Vice President, Enablement & AI.
What You’ll Do
Tool Inventory & Consolidation:
Maintain an up-to-date inventory of all AI tools used across the field org, identify overlap or redundancy, and support consolidation efforts to reduce tool sprawl.
Tool Adoption & Use Case Index:
Formalize a library of field-adopted and -requested use cases for our AI tools, in coordination with the AI Transformation Owner, CRO.
Utilization & Tracking:
Monitor usage of AI tools across teams, build simple reporting to track adoption trends, and flag underutilized or underperforming tools to stakeholders.
Comms & Enablement:
draft internal announcements for tool rollouts and create micro-enablement programs to engage the field in AI tools.
Tool Access Requests/Management:
Own the intake and processing of access requests for AI tools, ensuring provisioning is timely, accurate, and aligned with licensing and approval requirements.
AI Data Management:
Support the organization, quality, and hygiene of data used by or generated from AI tools, working with relevant teams to keep gDrive/datasets accurate and properly maintained.
What You’ll Bring
Early-Mid Level Experience:
Some experience in enablement, sales/business operations, IT operations, or a similar coordination-heavy function; comfortable owning recurring operational processes.
Organized & Detail-Oriented:
Strong attention to detail with the ability to track multiple tools, requests, and datasets simultaneously without things falling through the cracks.
Interest in AI Tooling:
Genuine curiosity about AI tools and platforms, with willingness to learn the technical basics of how they're configured, accessed, and maintained. Act as an advocate for AI Adoption and best practices in the field.
Process-Minded:
Comfortable following and improving structured processes (intake forms, access workflows, tracking dashboards) rather than needing to build strategy from scratch.
Collaborative:
Able to work with enablement, IT, and field stakeholders to gather requirements and resolve access or data issues efficiently.
Data Comfort:
Basic comfort working with spreadsheets, dashboards, or simple data tools to track utilization and maintain data quality.
GitLab Values Alignment:
Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook.
About the team
The Enablement & AI function is part of the CRO organization. Enablement is instrumental in helping GitLab grow at a more accelerated pace and achieve our ambitious revenue targets. The enablement organization comprises enablement leads serving the CRO business functions, a centralized content group, AI tech resources, and an operations team.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
About the company Join FxPro: a leading international fintech company with offices in Limassol, London, Nassau, and Dubai. The company has over 600 employees from 40 nationalities.
Role overview: As a Card Operations Specialist, you will support day-to-day operations of card issuing and processing, ensuring smooth transaction handling, timely issue resolution, and operational and reporting support. You will work closely with processors, card schemes, and internal stakeholders to keep card operations efficient and contribute to process improvement.
Responsibilities:
— Support day-to-day card operations, ensuring smooth processing of card-related activities
— Monitor card transactions and operational queues, identify and resolve issues timely
— Assist with card issuance, activation, replacement, blocking, and maintenance
— Investigate transaction issues and coordinate resolution with internal teams and external partners
— Work closely with processors, card schemes, and third-party providers to resolve incidents
— Support fraud investigations and operational requests related to card transactions
— Maintain accurate operational records and documentation
— Assist in preparing operational reports and performance metrics
— Participate in testing new card features and operational processes
— Contribute to continuous improvement of card operations procedures
— Provide operational support and knowledge to Customer Support teams
— Monitor and analyze product and operational KPIs, use data to identify improvement opportunities and support product decisions
— Prepare regular management reports, executive presentations, and business cases for senior leadership and key stakeholders
Requirements:
— Bachelor's degree in Finance, Business Administration, Engineering, or related field
— 1–2 years experience in banking, fintech, payments, or card operations
— Basic understanding of payment cards and card transaction processing
— Familiarity with Visa, Mastercard, or other payment networks
— Strong attention to detail and analytical thinking
— Good problem-solving skills
— Ability to prioritize tasks and work in a fast-paced environment
— Good written and verbal communication skills in English
— Team player with proactive attitude
Nice to have:
— Experience with card management systems or payment processing platforms
— Understanding of authorization, clearing, settlement, and chargeback processes
— Experience with card fraud monitoring
— Experience supporting payment operations in bank or fintech
— Knowledge of mobile wallets (Apple Pay, Google Pay)
— Basic understanding of card scheme rules and operational procedures
— Certification related to card payments or banking operations
— Experience using AI-powered tools (e.g. ChatGPT, Copilot) to improve productivity, research, documentation, business analysis, and daily work
— Strong analytical mindset with ability to translate data into actionable insights and management recommendations
— Excellent presentation and communication skills, experience preparing high-quality reports and executive presentations
Our benefits:
— Competitive compensation package
— Medical insurance
— Provident fund
— In-house gym with personal trainer
— Free daily lunch catering, snacks, and beverages
— Company discount card for various products and services
— 21 days annual leave and 10 days sick leave annually
— Shuttle bus service from Limassol
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.
Wolt is embarking on a very exciting journey: to build one of the most important
Retail Media
ecosystems in the 23 countries we operate, so brands can leverage consumer insights, connect with shoppers via advertising in-app and off-app and deliver unforgettable brand experiences to our millions of shoppers.
Job Description:
We are seeking an Ad Operations and Reporting Specialist to join our Wolt Ads business team. This role will be responsible for managing ad & promos operations and reporting, ensuring that campaigns are executed on time and on budget and providing detailed campaign performance reports to internal and external stakeholders. The ideal candidate will have experience in ad operations, strong analytical skills, and a strong focus on detail.
Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Ad Operations and Reporting specialist is responsible for ensuring the set up, delivery and reporting of Ads and Promos campaigns through the use of technology platforms to set up and optimize campaigns.
In this role, you will be reporting to our local Head of Commercial.
Responsibilities:
Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.
Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.
Work with internal teams to ensure that campaigns are delivered on time and on budget.
Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.
Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.
Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness.
Qualifications:
Bachelor's degree in marketing, advertising, or a related field.
2+ years of experience in ad operations, ad trafficking, or related roles.
Strong analytical skills with the ability to analyze and interpret data to inform decisions, SQL knowledge is a plus.
Strong attention to detail and ability to manage multiple projects simultaneously.
Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.
Knowledge of ad serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising.
Experience with data visualization tools such as Tableau, Looker Power BI is a plus.
Familiarity with HTML, CSS, and JavaScript is a plus.
Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
Eligible to work in the EU or Israel
If you are passionate about ad operations and reporting, have strong analytical skills, and a focus on detail, we encourage you to apply for this exciting opportunity to join our ads business team as an Ad Operations and Reporting Specialist.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.
- Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
- Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.
- Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.
WHAT YOU’LL BRING
- 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
- Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
- Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
- Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
- Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
- Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
- A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.
EVEN BETTER...
- Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.
- Previous 0-1 operating experience at a growth stage technology company.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Working Hours: UK
Location: Remote in South Africa
Job Summary
We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete.
Key Responsibilities
Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation.
Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.
Requirements
Excellent English communication for frequent professional phone calls with UK clients and companies.
Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.
Nice-to-Haves
Previous experience in property, construction, or lettings.
Familiarity with UK administrative processes or utility company structures.
Experience in a remote operations role supporting a UK-based business.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Working Hours: UK
Location: Remote in South Africa
Job Summary
We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented.
This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward.
Key Responsibilities
Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation.
Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information.
Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections.
Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates.
Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates.
Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director.
Requirements
Excellent English communication for frequent professional phone calls with UK clients and companies.
Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.
Nice-to-Haves
Previous experience in property, construction, or lettings.
Familiarity with UK administrative processes or utility company structures.
Experience in a remote operations role supporting a UK-based business.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Turkey; Italy; Spain; Tunisia; Hungary; Poland
We are growing! We are currently looking for a
German Speaker Operations & Community Associate on a Freelance base
*
Fresh graduates are welcome to apply
Who we are
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing
You will join a dynamic and fast-paced environment and work closely with our teams based worldwide. For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more. The goal is the successful, timely and cost-effective execution of the local projects. Your daily tasks will involve:
Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls)
Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline.
Coordinate and report project status to the Operations Manager or the Operations Team Lead.
Requirements
What you will bring along
This role requires
strong interest and experience in project coordination and community management
. You should also have the below:
Excellent communication skills.
Microsoft Office skills required.
Excellent abilities in organizing and coordinating project activities.
Positive and outgoing personality.
Being resourceful, proactive, and having a problem-solving mindset.
Ability to work independently, demonstrating self-motivation in managing tasks and projects
Time management and planning/scheduling.
Interpersonal skills- strong Customer-service orientation.
Knowledge of the luxury industry is a plus.
Fluency in English and German required.
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
https://www.cxg.com
Location: Texas, United States
GoMining is building the next generation of the Bitcoin economy.
Our infrastructure powers one of the world's largest Bitcoin mining ecosystems, operating industrial-scale data centers that support millions of users globally.
We're looking for an experienced Head of DC Operations to lead our data center operations across Texas, ensuring maximum uptime, operational excellence, and continuous infrastructure improvement.
This is a senior leadership role for someone who combines strong technical expertise with operational management, team leadership, and a continuous improvement mindset.
Responsibilities:
Data Center Operations
- Own day-to-day operations across Bitcoin mining data centers in Texas.
- Ensure maximum uptime, operational stability, and performance across all facilities.
- Develop and improve operational standards, processes, and KPIs.
- Monitor operational health and proactively resolve issues affecting production.
Infrastructure & Maintenance
- Oversee preventive and corrective maintenance programs.
- Ensure efficient operation of power, cooling, networking, and mining infrastructure.
- Coordinate hardware deployment, repairs, replacements, and capacity expansion.
- Drive continuous improvements in infrastructure reliability and operational efficiency.
Team Leadership
- Lead and develop local operations managers, technicians, and maintenance teams.
- Establish clear performance expectations and accountability.
- Build scalable operational processes as the organization grows.
- Foster a strong safety-first and performance-driven culture.
Operational Excellence
- Analyze operational metrics and identify opportunities for optimization.
- Improve equipment availability, energy efficiency, and maintenance planning.
- Manage incident response and post-mortem processes.
- Ensure compliance with company standards and local regulations.
Cross-functional Collaboration
- Partner with Engineering, Infrastructure, Procurement, Finance, and Product teams.
- Support expansion projects, new site launches, and operational scaling.
- Coordinate with hardware vendors and external contractors.
Requirements
- 8+ years of experience managing large-scale data center, industrial, or critical infrastructure operations.
- 3+ years leading operational teams in a management role.
- Strong understanding of mission-critical infrastructure, including electrical systems, cooling, networking, and hardware operations.
- Experience managing multiple teams, vendors, and operational KPIs.
- Proven track record of improving operational efficiency and reliability.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Ability to travel between data center locations when required.
- Fluent English.
Nice to have
- Experience in Bitcoin mining or HPC (High Performance Computing) operations.
- Experience with large-scale electrical infrastructure.
- Background in industrial manufacturing, energy, cloud infrastructure, or hyperscale data centers.
- Experience managing multi-site operations.
- Knowledge of safety and compliance standards for industrial facilities.
Benefits
- Opportunity to lead critical infrastructure powering the Bitcoin economy.
- Work with a fast-growing international technology company.
- High level of ownership and decision-making authority.
- International team with a remote-first culture.
- Competitive compensation package.
- Long-term career growth within GoMining.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As an Issues & Program Manager on the Product Operations team, you'll own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure. You'll also serve as a project manager on our most critical product initiatives, partnering across Product, Engineering, Legal, Compliance, and Operations to deliver new features and raise the bar on how we build and launch. This is a high-impact, high-visibility role for someone who thrives at the intersection of cross-functional execution and continuous improvement. You will:
- Build and continuously improve processes — including automation and AI tooling — that increase organizational efficiency, documentation quality, stakeholder alignment, and reduce dependency across the issue remediation lifecycle
- Partner cross-functionally with Legal, Compliance, Operations, Product, Risk, and Engineering teams to drive issues to timely resolution
- Own issue reporting to internal and external stakeholders
- Track and manage issue containment and remediation
- Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations
- Manage relationships with partners, including banking and strategic partners, serving as a key point of coordination and communication
YOU BRING
- 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology
- Experience working on issues management, or regulatory compliance, or risk-adjacent projects — you understand the cadence of controls, audits, or policy-driven timelines and know how to keep product work moving within those constraints
- Strong interest in leveraging AI to improve execution
- Strong data skills— you can pull and interpret reports, build your own dashboards, and answer operational questions without waiting on an analyst
- Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams
- Strong communication and executive presentation skills, with the ability to distill complex topics into clear, actionable insights
- Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward in a fast-paced environment
- Drive and proactivity — everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
Henderson, Australia; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
География найма не уточнена
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисГеография найма не уточнена
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Limassol
Ramat Gan, Israel
Montevideo
ОфисSan Francisco, CA
УдалённоSouth Africa
УдалённоSouth Africa
United States, Aliso Viejo, CA
Turkey; Italy; Spain; Tunisia; Hungary; Poland
headTexas, United States
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com