Assistant Manager, Fulfillment Operations - Day Shift

Location: Commercial Point, OH Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits What The Role Is Babylist is hiring an Assistant Manager of Fulfillment Operations for Day Shift at our fulfillment center in Commercial Point, Ohio, just south of Columbus. This is a hands-on, floor-first leadership role at the center of our day-shift operation, with direct ownership over a significant portion of the FC, including picking, packing, and kitting. You will report to and work closely with the Operations Manager, with supervisors reporting directly to you. Our fulfillment center is growing fast, and this role is part of how we invest in that growth. You will lead the floor across multiple workflows, coach and hold your supervisors accountable, and partner with our Senior Fulfillment Analyst to build labor plans that match inbound and outbound volume. This is a role for a leader who stays visible on the floor and is energized by engaging with supervisors and hourly team members every day, while driving safety, performance, and results across a shift of 190+ team members. Schedule : Monday through Thursday, with core working hours of 7:00 a.m. to 5:30 p.m. This is an exempt position and requires availability before the start of the shift, as well as after the shift when needed, to support opening responsibilities, end-of-shift duties, and wrap-up activities. About Pay We pay competitive market rates. Starting salary for this position is $82,800 to $89,640 annually Holidays Observed The Fulfillment Center is closed on the following days for day shift in 2026: New Year's Day Memorial Day Thanksgiving Day All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be. Who You Are Experienced Fulfillment Leader Who Has Led Other Leaders: You bring 8+ years of management experience in a warehouse or fulfillment environment, including at least 3 years managing supervisors or other people-leaders. This is not your first move from supervisor into management. Floor-First Operator: You lead from where the work happens and are comfortable directing multiple active workflows at once Culture-Focused and Visible: You stay on the floor and are energized by engaging with supervisors and hourly team members every day Process-Oriented Problem Solver: You excel at implementing efficient processes, optimizing workflows, and holding standards steady under pressure Results Driver: You have a proven ability to drive safety, performance, accountability, and operational results in high-growth or fast-paced environments. Start-up experience is a plus Supportive Team Leader: You are skilled at coaching and mentoring supervisors and building a collaborative, accountable team Operationally Savvy: Warehouse management systems (WMS), inventory control, and order fulfillment processes are second nature to you Safety Champion: You prioritize workplace safety and compliance with all relevant regulations Effective Communicator: You build strong relationships across shifts and keep everyone aligned on priorities, especially at handoff How You Will Make An Impact Lead the Floor: Provide direct, in-person leadership across kitting, picking, packing, outbound sortation throughout the day shift Own Shift Handoff : Be actively engaged onsite after the end of shift to assist your floor leadership with handoff communications, reporting and activities Build Labor Plans: Partner with the Senior Fulfillment Analyst to align staffing to inbound and outbound volume Support Daily Operations: Manage daily workflows and ensure orders are fulfilled accurately and on time Develop the Team: Coach, train, and mentor your supervisors, building a culture of growth, accountability, and engagement Optimize Processes: Identify areas for improvement and implement solutions that drive efficiency and reduce waste Monitor Performance: Track KPIs and make data-driven adjustments that keep the shift performing at its best Promote Safety: Enforce safety protocols and maintain a secure environment for all team members Collaborate Across Teams: Work closely with the Operations Manager and cross-functional partners to align on priorities Physical Requirements Stand and walk for extended periods (up to 10-12 hours per shift) with scheduled breaks Walk the floor extensively, averaging 10,000+ steps per day Lift and move items up to 20 lbs regularly throughout the shift Frequent pushing, pulling, bending, twisting, and repetitive motion Who We Are At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day. Our Ways Of Working Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families. Why You Will Love Working at Babylist Our Culture Work hard, then recharge — we respect your time on and off the clock Strong management team that supports you and your team The work you do helps millions of families every day We use smart technology to make the job easier and more efficient Growth & Development Clear paths to move up — we promote from within and your performance matters We use data to improve how we work and invest in the people doing it Pay & Benefits Competitive pay on a weekly basis Bonus opportunities Company-paid medical, dental, and vision insurance 401(k) with company match and flexible spending accounts Paid parental leave and PTO Important Notices Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity AI is part of how we work at Babylist, and we expect the same from the people who join us. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. Connections at Babylist If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email it's not us. Verify open roles at babylist.com/careers.