Location: Home based - Worldwide
In security risk management we’re looking to harness the power of industry best practice combined with driving new innovation on how we do security risk assessments and modelling. Our security risk management team is the primary owner of the strategy and practices of how we identify, track and reduce our security risk across everything we do.
To support this we need to use industry best practices paired with emerging threat information to to promote risk identification, quantification, impact analysis, and modelling to ultimately drive decision making. In this role, you will help establish and execute a broad strategic vision for the security risk program at Canonical. You will not only work within the team but also cross-functionally with various teams across the organisation. The team contributes ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attacks. Additionally, the team collaborates with our Organisational Learning and Development team to develop playbooks and facilitate security training across Canonical.
The security risk management team’s mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
What you will do in this role:
Define Canonical's security risk management standards and playbooks
Analyse and improve Canonical's security risk practices
Evaluate, select and implement new security requirements, tools and practices
Grow the presence and thought leadership of Canonical security risk management practice
Develop Canonical security risk learning and development materials
Work with Security leadership to present information and influence change
Participate in developing key risk indicators, provide inputs to the development of key control indicators, and key performance indicators for various programs
Apply statistical models to risk frameworks (such as FAIR, sensitivity analysis, and others)
Participate in risk management, decision-making, and collaborative discussions
Lead quantified risk assessments and understand the value of qualitative data for improvements to quality and engineering processes
Interpret internal or external cyber security risk analyses in business terms and recommend a responsible course of action
Develop templates and materials to help with self-service risk management actions
Monitor and identify opportunities to improve the effectiveness of risk management processes
Launch campaigns to perform security assessments and help mitigate security risks across the company
Build evaluation methods and performance indicators to measure efficiency of security functions and capabilities.
What we are looking for
An exceptional academic track record
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Leadership and management ability
Excellent business English writing and presentation skills
Problem-solver with excellent communication skills, a deep technical understanding of security assessments and risk management
Expertise in threat modelling and risk management frameworks
Broad knowledge of how to operationalize the management of security risk
Experience in Secure Development Lifecycle and Security by Design methodology
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Taipei, Taiwan
The role of a Silicon Alliances Ecosystem Development Manager at Canonical
Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future.
Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities.
The Silicon Alliances Team works with the leading semiconductor companies to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge.
The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development. We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.
If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.
Location:
We are for hybrid work; mix of on-site in our Taipei office and remote from home. Global travel to sprints, events, and partner meetings is part of the role.
What your day will look like
Represent Canonical, its solutions and software to partners.
Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.
Ensure that robust project plans are created, tracked, and executed.
Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
Negotiate successful contracts.
What we are looking for in you
B.A / B.S / B.E degree in science, technology and/or engineering.
Fundamental understanding of the semiconductor industry and ecosystem.
Experience in software and system architecture is preferred.
Customer-facing experience in business development, technology strategy or similar functions.
Excellent communication skills; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels
Disciplined and self motivated for a remote-first workplace environment.
Additional skills that you might also bring
Experience with open source software and open source business models is preferred.
Team leadership or program management experience.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.
As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.
While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.
The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
This role reports to the CISO.
What you will do in this role:
Hire and mentor a team of outstanding technical security professionals
Define Canonical's SecOps security standards and playbooks
Own and drive the architecture and design of the SOC
Analyse and improve Canonical's security architecture
Evaluate, select and implement new security tools and practices
Identify, contain and guide the remediation of security threats and cyber attacks
Grow the presence and thought leadership of Canonical SecOps practice
Contribute to open source threat intelligence initiatives
Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
Develop Canonical SecOps learning and development materials
Publish blog posts, whitepapers and conference presentations
Identify, implement and track SecOps KPIs
Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
Work with Security leadership to present information and influence change
What we are looking for
Proven track record of mitigating with advanced threat actors and nation state threats
Expert technical understanding of SOCs from the ground up
In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc
Someone who understands how the SOC works not just how to use it
Expert in Linux security
Ability to define, implement, automate and measure effective incident response playbooks
Knowledge of security architecture and market-leading security tools
Experience contributing to, and consuming, threat intelligence feeds
Experience in security risk management frameworks such as NIST CSF
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Leadership and management ability
Excellent business English writing and presentation skills
Confidence to report security performance metrics with accountability for accuracy and completeness
Optional things we value
Experience in offensive or defensive security teams with hands-on ability
Experience with open source security tools
Experience with security standards such as ISO 27001
Experience with security posture management of corporate endpoitns
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role of a Silicon Alliances Ecosystem Development Manager at Canonical
Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future.
Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities.
The Silicon Alliances Team works with the leading semiconductor companies to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge.
The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development. We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.
If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.
Location:
We are hiring for remote roles in Americas. We will also consider applicants in EMEA who can accommodate a shifted schedule to support Silicon partners in Americas. Global travel to sprints, events, and partner meetings is part of the role.
What your day will look like
Represent Canonical, its solutions and software to partners.
Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.
Ensure that robust project plans are created, tracked, and executed.
Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
Negotiate successful contracts.
What we are looking for in you
B.A / B.S / B.E degree in science, technology and/or engineering.
Fundamental understanding of the semiconductor industry and ecosystem.
Experience in software and system architecture is preferred.
Customer-facing experience in business development, technology strategy or similar functions.
Excellent communication skills; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels
Disciplined and self motivated for a remote-first workplace environment.
Additional skills that you might also bring
Experience with open source software and open source business models is preferred.
Team leadership or program management experience.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Visual Designer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Visual Designers for Brand and Design Systems, to join our mission to turn complex, open-source software into efficient, intuitive products that can change how complex systems are built and conceptions of what open source is capable of. We are looking for exceptional designers, who share our passion for impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. These roles sit in our central Design team, who help and learn from each other while working closely with colleagues throughout the organization.
Location:
This role will be based remotely in the EMEA region.
The role entails
With a diverse team of design colleagues, you will work on a variety of projects evolving our brand guidelines and applying them to communications materials, our UI design system, and graphic design for digital products.
Clear, stylish presentation that aids the user experience of our products is how we raise the bar and reach the widest audience. Real content and information will be at the core of the designs you produce. You know the ins and outs of design and quality heuristics, and you care deeply about usability, accessibility and web standards. You should have agency, company or freelance design experience.
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Limassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Workplace: hybrid
The main responsibilities of the position include:
Use best practices to obtain and document requirements
Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details
Proactively communicate and collaborate with different departments to analyse functional and information-related requirements
Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements
Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated
Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project
Test the software and business processes to ensure they meet business requirements, design, and specifications
Main requirements:
University degree in Computer Science or a similar field will be considered an advantage
Experience in the Forex industry will be considered an advantage
2+ years of experience in a similar position
Strong knowledge of Business Analysis discipline
Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.)
Agile experience, most importantly in Scrum and Kanban frameworks
Experience in JIRA and Confluence Software
Knowledge of SDLC and agile development processes
Experience with UML will be considered an advantage
Experience in working with distributed teams and managing technical communications and deliverables
Very good written and verbal skills in English
Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Location: Home based - EMEA
The role of a Entry-level communications specialist at Canonical
We’re on the look out for a brilliant B2B Social Media Marketing Manager to join our team and take our communications to the next level. Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers...
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
This role sits in the communications team reporting to the director of communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Create, schedule and publish content and campaigns across multiple social media channels
Deliver regular analysis and reporting on social media metrics, content performance and campaigns results
Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions
Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
Be responsible for executing A/B and multivariate growth tests
Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content
Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR.
What we are looking for in you
Experience managing social media platforms for tech brands, part of a content team or marketing agency
Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
An analytical eye and a good sense for the type of content that performs best depending on platform and objective
Experience with educational content funnels, and using video as a core social media marketing asset
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
Excellent verbal and written communication skills, strong content marketer
Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Willingness to travel up to 4 times a year for internal events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a
Technical Author at Canonical
.
We are building documentation capacity at scale.
We have dozens of positions available
, for teams and products across the organisation, at all levels from Graduate to Senior Staff.
All applications and candidates are handled through this one entry-point.
To improve your chances of success in this application, read our advice on
how to get a job at Canonical
.
These are not traditional technical writer roles.
As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company.
You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to
documentation practice
as a first-class engineering and business discipline.
You will work with the
Diátaxis approach to documentation
and help elevate standards of technical writing through attention to theory and practice.
The role of a Technical Author
A
product-focused Technical Author
is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
A
customer-focused Technical Author
works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you’ll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world.
An
operations-focused Technical Author
is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation, such as employee handbooks. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation.
Some open technical author roles at Canonical
You’ll have a chance to tell us your preferred focus, and we'll work with you to find the right seniority level and team for you.
Whatever your focus, you will also be a part of
Canonical's documentation practice team
, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community.
Location:
These are fully remote roles, open to candidates across the globe.
As a Technical Author you will
Create, maintain and improve software and other documentation
Work with your team members, to help them make effective documentation contributions
Influence the development of Canonical products and services, as an expert user who has important opinions about function and design
Engage with user communities to ensure that our documentation meets their needs
Encourage and support community engagement in and contribution to documentation
Help standardise the structure, presentation, style and language of content across products
Collaborate with documentation peers to advance the state of the art in documentation at Canonical
Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
A strong candidate
Is an excellent collaborator and communicator
Cares deeply about functional written communication
Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
Has a record of community engagement, in open-source software, documentation, research or other disciplines
Is sympathetic to the needs and challenges of open-source software and its communities
Demonstrates technical curiosity, and is fascinated by software technology and its challenges
Has demonstrable documentation skills, insight and enthusiasm
Has experience of software development contexts
Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText
Holds a BSc/BA degree or equivalent
Is able to travel twice a year for up to two weeks for events
Nice-to-have skills
Deep technical domain knowledge
Open-source community leadership and management
User-experience, interaction or visual design
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration
.
#LI-remote
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We’re looking for Applied Research Scientists to help us develop cutting-edge computer vision and generative models to power our creative tools. We are looking for candidates with a strong background building impactful and novel machine learning projects, strong software engineering skills, and who are deeply interested in seeing their research materialize in novel user interfaces for creative tasks.
This is a cross-functional team that requires strong communication and collaboration skills; you will have a chance to work with our backend team to help bring your research models to production, and with our design and frontend engineering team to make sure that your machine learning models work in harmony with the user interfaces that interact with them.
WHAT YOU’LL NEED
- 4+ years of relevant engineering or research experience in machine learning, computer vision and/or graphics
- Expertise with programming such as Python, C++, CUDA, and deep learning frameworks such as TensorFlow and PyTorch. Very strong programming skills and ability to write clean and maintainable research code
- Deep interest in building human-in-the-loop systems for creativity
- Passion for seeing research through from initial conception to eventual application
- Experience mentoring and teaching other researchers
- Strong communication, collaboration, and documentation skills
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Closing
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Compensation
The US base salary range for this role is listed above, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
ОфисOffice Based - Taipei, Taiwan
УдалённоheadМожно работать из любой страны
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