Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Manager, Business Development, you won’t just manage a pipeline—you’ll be the strategic engine driving Docebo’s next era of global growth in the AI-powered learning space. You will mentor, champion, and inspire an ambitious team of outbound pioneers, transforming aggressive targets into collective victories and career-defining milestones. Partnering shoulder-to-shoulder with sales, marketing, and executive leadership, you’ll architect modern engagement playbooks that open doors to premier global brands. If you’re energized by the thrill of coaching rising stars, challenging conventions, and making an indelible mark on an industry leader, this is your launchpad.
⚡ THE DAY-TO-DAY
- Coach & Inspire the Team: Guide, mentor, and elevate a high-performing team of Business Development Representatives, fostering an inclusive, collaborative culture where continuous learning and shared wins thrive.
- Architect the Growth Engine: Design and execute high-converting outbound business development strategies that captivate prospective enterprise buyers, unlock new market territories, and accelerate revenue pipeline.
- Forge Cross-Functional Alliances: Collaborate in lockstep with Sales, Marketing, and Product teams to align go-to-market initiatives and engineer seamless, high-converting lead handoffs.
- Decipher the Data: Dive deep into team analytics—from lead generation volume and conversion velocities to bottom-line revenue impact—leveraging actionable data to pivot tactics and drive decisions.
- Champion Strategic Relationships: Cultivate lasting rapport with key executive prospects, partners, and internal stakeholders, serving as an executive sponsor for high-value enterprise pursuits.
- Relentlessly Elevate Processes: Identify workflow bottlenecks, deploy modern sales enablement tools, and embed scalable operational best practices that supercharge day-to-day team efficiency.
🦸 YOUR SUPERPOWERS
- Proven Leadership Prowess: 6+ years of relevant experience in business development, highlighted by a track record of successfully leading, coaching, and developing high-performing teams in a dynamic SaaS environment.
- Target-Crushing Track Record: A proven history of consistently meeting and exceeding ambitious pipeline generation and revenue targets while inspiring teams to achieve their personal best.
- Sales Tech Mastery: High proficiency with modern sales enablement tools, including Salesforce, Gong, and LinkedIn Sales Navigator.
- Sharp Analytical Acumen: Natural fluency with pipeline metrics and data, with the proven ability to track team performance and translate analytics into winning tactical adjustments.
- World-Class Communication: Exceptional interpersonal, coaching, and stakeholder-management skills, capable of building rapport with C-level prospects and motivating teams across the organization.
- Empathetic Leadership: A servant-leader mindset dedicated to nurturing an inclusive, high-trust environment where every team member is empowered to bring their unique strengths to work.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software.
About the Role
As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that product teams ship delightful customer experiences without rebuilding the foundations under them. You will be a key player in keeping the team's operating model healthy: clear intake from stakeholders, predictable delivery, and support expectations that keep the platform from drifting into a general escalation queue. You will also guide architectural and system design decisions with your tech leads. You will stay hands-on: contributing code, reviews, and prototypes alongside the team is part of the job. This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
What you'll be doing
Own the platform roadmap - the shared SDKs, client foundations, and developer tooling the team ships - and sequence it against the migration and adoption goals of the three brands
Drive adoption of the shared foundations by partnering with product teams, running onboarding and rollout support, and making the supported path the easiest path
Lead, coach, and grow experienced mobile and web engineers, keeping growth conversations, calibration, and feedback loops running
Keep the team's operating model healthy: clear intake (stakeholder management, shared-platform, product-specific, or exception work), supported capabilities with entry criteria and support expectations, and predictable delivery
Guide architectural and system design decisions for client foundations that three brands and multiple app platforms depend on
Stay hands-on by contributing code and reviews alongside the team, and champion AI-native development practices
Grow the team through hiring
What You’ll Need to Thrive
You have 3+ years of experience managing engineers, including a team with senior engineers
You have a solid background (5+ years) in mobile or web engineering, with enough technical depth to hold your own in architecture discussions about client foundations
You use AI tooling fluently in your day-to-day work and stay close to the code
You have run a platform, SDK, or shared service that other teams depend on, and know how to treat internal customers as customers
You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones
You hold a high bar for engineering quality and can navigate production incidents and release tradeoffs with calm structure
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE CEO OFFICE
The CEO Office works with senior leaders across Checkout.com http://Checkout.com on high-priority strategic and operational problems. The team turns important questions into clear decisions, coordinated execution and measurable business outcomes.
THE ROLE
This is a manager-level individual-contributor role for a hands-on operator. You will own defined, high-priority, cross-functional initiatives end to end—from framing problems and aligning stakeholders to implementing solutions and delivering measurable outcomes.
Working closely with the Head of the CEO Office, you will combine structured problem-solving with hands-on execution. You will translate priorities into coordinated action, strengthen how teams operate and drive initiatives through to impact.
This is neither a traditional PMO nor a presentation-led strategy role, and it is not an executive-level position. Success requires sound judgement, analytical rigour, clear communication, operational follow-through and the ability to influence effectively without formal authority.
HOW YOU'LL MAKE AN IMPACT (ROLE OVERVIEW)
- Support the CEO and Head of the CEO Office on critical cross-functional initiatives by helping coordinate day-to-day delivery, stakeholder collaboration and progress towards measurable outcomes.
- Help investigate complex, ambiguous problems by clarifying the problem, developing practical solutions and supporting the implementation of durable processes or systems.
- Support departments in scaling by contributing to organisation design, objectives and KPI setting, and the development of robust operating processes.
- Assist leadership in navigating ambiguity by surfacing insights, decisions and risks, coordinating follow-through and supporting alignment across teams, particularly where there is no natural owner.
- Projects may include organisational model design, international expansion strategy, scaling new business lines, strategic planning and goal setting, go-to-market execution, regulatory, data and financial infrastructure initiatives, and supporting board and shareholder reporting.
WHAT WE'RE LOOKING FOR (BACKGROUND AND CORE COMPETENCIES)
- Relevant background and impact: Experience in a fast-paced, high-performance environment.Relevant backgrounds include consulting, high-growth technology, investing, investment banking, strategic finance or entrepreneurial operations. Payments or fintech exposure and international experience are advantages.
- Problem-solving and analytical rigour: Use first-principles thinking, data and judgement to structure ambiguous problems, identify key measures and move between strategic questions and operational detail. Advanced SQL or hands-on data analysis is a plus.
- Building and execution: Turn analysis into practical plans, KPIs, processes, tools or systems that create durable value. Experience building low-code/no-code or AI automations that others continue to use is a plus.
- Ownership and impact: Personally own cross-functional work and deliver measurable outcomes.
- Influence and collaboration: Build trust, navigate trade-offs and make progress across functions without formal authority, with a low-ego and collaborative approach.
- Learning agility and entrepreneurial mindset: Learn quickly, respond well to feedback, adapt to changing priorities and show evidence of creating, launching or materially improving something from scratch. Founding or entrepreneurial experience is valued but not required.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - Atlanta
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
As a Regional Sales Manager, you will own the full sales cycle for new and expansion opportunities across commercial and mid-market accounts. You will establish MinIO’s value proposition, and close deals contributing to our overall success. You’ll need to thrive in a fast-paced, agile setting and work cross-functionally to help us expand from a product-led sales approach to include a sales-driven growth strategy.
This role requires comfort in a fast-paced, agile environment and close cross-functional collaboration as we evolve from a primarily product-led motion to a hybrid model that includes sales-driven growth.
What You Will Do
New Business Development:
Prospect, qualify, and close new business across commercial and mid-market accounts. Drive opportunities from first meeting through technical validation, pricing, and close
Expand and Retain Accounts:
Manage relationships with strategic customers, identifying opportunities to cross-sell, upsell, and deliver measurable value.
Articulate Value:
Become an expert in communicating MinIO’s benefits to technical and business stakeholders, focusing on business impact and customer success.
Collaborate Cross-Functionally:
Partner with internal teams, including product, marketing, and customer success, to deliver seamless customer experiences.
Pipeline and Forecast Management:
Build and manage a healthy pipeline with disciplined forecasting and deal hygiene
Use MEDDPICC (or similar) to qualify deals and drive predictable outcomes
Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
Collaborate cross-functionally with Field Architects, Marketing, Customer Success, and Product
Your Skills and Experience
Proven Sales Track Record:
3+ years of experience in B2B SaaS or infrastructure sales experience sales with consistent quota achievement and expertise in managing complex, high-value sales cycles.
New Business Acumen:
Strong background in sourcing and closing new customers, particularly in enterprise or mid-market segments.
Account Growth Expertise:
Demonstrated ability to expand and retain accounts through cross-sell, upsell, and delivering measurable customer value.
Technical Domain Knowledge:
Familiarity with cloud-native technologies, data infrastructure, or B2B SaaS. Experience engaging with technical buyers, including VPs of Infrastructure, Engineering, and Enterprise Architects.
Startup Mindset:
Thrives in fast-paced environments, with experience at early or growth-stage companies.
Challenger Sales Approach:
Skilled at challenging the status quo, demonstrating clear business value, and driving competitive wins.
Communication & Negotiation:
Excellent verbal and written communication skills, with the ability to influence decision-makers and navigate complex negotiations.
Team Collaboration:
Proven ability to work across functions, leveraging internal resources to achieve customer success.
Experience managing deal sizes ranging from $50k to $300k+.
Expertise in pipeline generation tools (e.g., SalesLoft, Outreach) and social selling (e.g.,LinkedIn Navigator).
Familiarity with Force Management, MEDDPIC or other sales methodologies.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The systems underneath that experience must support safe production changes, measurable reliability, and predictable performance as usage grows.
This Engineering Manager will lead SRE across observability, incident management, load testing, performance engineering, cloud cost and capacity, and rollout infrastructure. You'll lead and grow an existing team that builds and operates production platforms and works hands-on across application and infrastructure boundaries.
This is a software-building leadership role, not simply an incident-management function. You'll help teams ship safely, understand production behavior, and remove performance bottlenecks through concrete engineering improvements. You should be comfortable going deep on a rollout failure or performance investigation while developing technical leaders and sustainable ownership across a distributed team.
WHAT YOU'LL DO
- Observability. Build and operate metrics, logs, traces, and alerting capabilities. Help teams establish meaningful SLOs and use production telemetry to diagnose problems and verify improvements.
- Incident Management. Own incident tooling and practices, coordinate cross-team response, and turn incident reviews into engineering improvements that reduce recovery time and repeat failures.
- Load Testing. Build and maintain load/failure testing capabilities. Validate critical paths under expected demand, quantify headroom, and test recovery and production readiness with service owners.
- Performance Engineering. Lead deep engagements with internal teams on SLOs and end-to-end performance. Use profiling, telemetry, and load tests to identify bottlenecks and deliver improvements with service owners—not just recommendations.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, manage performance, and hire against agreed needs. Make distributed collaboration, mentoring, and backup coverage deliberate rather than relying on a few permanent escalation points.
- Measure outcomes and close the loop. Track rollout safety, recovery time, repeat incidents, critical-path latency/throughput, test coverage, and improvements arising from cost/capacity analysis. Agree success measures and continuing ownership with partner teams.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented production systems depth. You have built and operated distributed systems or reliability platforms and can reason across deployment behavior, Kubernetes, telemetry, service dependencies, and recovery mechanisms.
- Safe-change and performance judgment. You have led consequential migrations or incidents and used measurement to diagnose reliability or performance problems. You can distinguish symptoms from causes and validate fixes under realistic conditions.
- Platform-product and cross-team judgment. You can build capabilities other teams adopt, lead hands-on engagements without absorbing every service's operations, and make clear tradeoffs among reliability, performance, engineering effort, and cost.
NICE TO HAVE
- Experience with GitOps or progressive-delivery platforms such as Harness, ArgoCD, or Kargo.
- Experience with observability, profiling, load-testing, and failure-testing systems, including OpenTelemetry or comparable tooling.
- Experience with cloud cost attribution, capacity planning, and provider coordination, particularly on GCP.
- Experience growing distributed teams and using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. This role connects the business to all of them: a senior business systems analyst who runs discovery, captures requirements, leads UAT, and publishes release notes for every bug fix, improvement, enhancement, and new build, and who is hands-on enough as a Salesforce admin to keep the platform healthy in production. You'll use Claude every day to draft requirements, write test cases and release notes, and keep documentation current, and you'll be the person who spots which recurring requests should become automations.
As our Senior Partner Systems Analyst, you'll own how change happens on the partner systems stack. When a partner program launches, a partner manager needs a new workflow, or a partner can't see their deal registration, you're the first call. You'll sit down with the people who raised it to understand the problem, write requirements the GTM Systems team or the AI Operations Engineer can build from, run UAT with the people who will use it, and publish release notes so nobody has to ask what changed. For smaller fixes, you'll make the change yourself as a Salesforce admin.
This is a senior analyst role with real ownership. You'll set up the intake, discovery, UAT, and release processes rather than inherit them, decide what gets worked on first, and make sure nothing ships without agreed requirements, UAT sign-off, and release notes.
Key responsibilities
Lead discovery for new requests: meet with partner managers, partner operations, and other stakeholders to understand the problem, map the current process, and size the change before anything is built.
Capture requirements for bug fixes, improvements, enhancements, and new builds: user stories, process flows, field and access definitions, acceptance criteria, and edge cases, precise enough that the systems lead, the GTM Systems team, the AI Operations Engineer, or an implementation partner can build from them.
Work with the GTM Systems team and the AI Operations Engineer through the full delivery cycle for enhancements, improvements, new builds, and bug fixes: hand over requirements, answer questions during the build, review what was built against the acceptance criteria, and coordinate the release.
Own UAT for every change: write the test plan and test cases from the acceptance criteria, coordinate testers from the partner team, log and retest defects, collect sign-off, and smoke test in production after each release.
Write and publish release notes for every release: what changed, who it affects, and what users need to do differently, in language partner managers can act on.
Prioritize the backlog with stakeholders, weighing partner impact, risk, and effort, and keep a clear, visible view of what's coming next and why.
Serve as the point of contact for bugs, enhancement requests, and system questions across Salesforce, PEM, and the partner portal, and own the intake queue end to end.
Triage production incidents: reproduce the issue, assess impact and severity, resolve it or route it to the right owner, and keep affected teams updated until it's closed.
Administer Salesforce for the partner org: objects, fields, page layouts, validation rules, flows, permission sets, reports, and dashboards.
Understand how data moves between Salesforce and PEM, monitor integration health, and diagnose sync failures, mapping errors, and access issues.
Document the platform: system documentation, data dictionary, integration maps, and admin runbooks.
Identify repeatable admin and support requests, log them as automation candidates, and partner with the AI Operations Engineer to move them off the manual queue.
Minimum qualifications
Experience running discovery and requirements sessions with business stakeholders, and turning what you hear into user stories, process flows, and acceptance criteria.
A track record of working with a systems or engineering team through a build, from requirements handover to release.
Disciplined testing habits: you have planned and run UAT with business users, with test cases written from acceptance criteria, defects tracked to closure, and sign-off before release, and you don't consider a change done until it has been smoke tested.
Clear written communication: your requirements get built correctly the first time, your release notes tell non-technical users what changed and what to do, and your documentation is something people actually use.
You already use LLM tools like Claude in your day-to-day work and can show where it changed how you gather requirements, test, or document.
A track record of owning a production Salesforce org or business systems stack, including the intake, triage, and release processes around it.
Strong Salesforce admin skills: declarative configuration, flows, validation rules, the security and sharing model, and reporting.
Working knowledge of integrations: how records sync between systems through APIs or middleware, how to read an error log, and how to trace a data issue back to its source.
A structured approach to incidents: you separate symptoms from root cause and communicate clearly while things are broken.
Judgment about priorities: you can say "no" or "not yet" and explain why.
Preferred qualifications
5+ years as a business systems analyst, Salesforce administrator, or in a similar role where you owned discovery, requirements, and UAT for business systems, ideally supporting a partner, sales, or customer success organization.
Experience working in a sprint-based delivery model, with a shared backlog and regular sprint reviews.
Experience with partner relationship management (PRM) platforms, partner portals, or channel programs such as deal registration, certifications, or MDF.
Salesforce release management experience: sandboxes, change sets or DevOps tooling, and deployment checklists.
SQL or scripting skills for data investigation and cleanup.
Salesforce Administrator, Platform App Builder, or Business Analyst certification.
How this role works with the team
You'll work day to day with our Partner Business Systems Lead, who owns systems architecture and the partner portal, the GTM Systems team, who build and release changes in Salesforce, and our AI Operations Engineer, who builds the agentic workflows that run across those systems. The systems lead designs the platform, the GTM Systems team and the AI Operations Engineer build on it, and you connect the business to the build: you run discovery, capture the requirements, lead UAT, and publish the release notes for enhancements, improvements, new builds, and bug fixes. You'll also be the main point of contact for partner managers and other internal teams who depend on these systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
The Role:
This is an exciting opportunity to join and help grow Galaxy’s data engineering team in Mumbai at the start of building a next-gen, real-time, cloud-native analytics platform which is powered by kdb+ technology and AI-driven analytics. You will be working in a collaborative startup-like environment with data assets that span digital and traditional finance products, services and markets.
Responsibilities:
Ensure stability and quality of real-time ingestion processes
Build and support kdb Insights (or KDB-X) modules, packages and pipelines processing billions of real-time messages daily
Develop performant queries and functions to support business activities across various trading desks
Build SRE tools focusing on proactive detection of performance bottlenecks across the platform’s core q, Python and Java processes running 24x7 in AWS
Required Qualifications:
5+ years of core kdb+/q development
Practical experience in developing, deploying and supporting large-scale kdb+ platforms, preferably in AWS
Hands-on experience with kdb Insights, including advanced usage of microservices and development of packages, pipelines and UDAs (user-defined analytics)
Hands-on experience with Kubernetes services in AWS
Development experience using Python data processing libraries and PyKX
Preferred Qualifications:
Exposure to building Datadog dashboards with kdb metrics
Experience with integrating kdb+ with enterprise lakehouses, specifically Databricks
Experience using AI coding agents in development, testing, release and SRE lifecycles
Experience in working with crypto products, markets and data
What We Offer
:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Our Strategic & Leadership Hiring team leads Director, Senior Director, VP and C-suite hiring across functions and global locations. We’re looking for an experienced, research-led recruiter to deliver the market insight, candidate engagement and initial assessment behind these business-critical searches. You’ll own research, sourcing and screening for assigned roles, turning complex briefs into thorough talent maps and credible shortlists. This is a hands-on opportunity to take ownership, work closely with senior stakeholders and help shape Checkout.com http://Checkout.com’s leadership teams.
WHAT YOU’LL BE DOING
- Turn role briefs into focused search plans. Build thorough company and talent maps, understanding organisational structures, role scope and transferable experience to identify strong candidates beyond the obvious talent pools.
- Write tailored outreach that gives senior, passive candidates a compelling reason to engage. Build rapport, communicate the opportunity credibly and sustain interest through thoughtful follow-up.
- Lead substantive screening conversations to explore expertise, achievements, leadership behaviours and motivation. Make evidence-based recommendations, highlighting strengths, gaps and areas for further assessment.
- Keep multiple searches moving. Get up to speed quickly on unfamiliar roles and markets, prioritise effectively and adapt your approach when feedback or results point to a better route.
- Build trusted relationships with candidates and stakeholders through responsive communication, discretion and clear expectations. Share concise search updates, candidate summaries and useful market intelligence.
- Maintain accurate candidate intelligence, market maps and applicant tracking system records. Stay on top of commitments and next steps, and flag search risks early.
- Use research platforms, market intelligence and AI tools to improve search speed and quality, checking accuracy and protecting confidential information.
WHAT WE LOOK FOR
- Recruitment experience with substantial hands-on responsibility for research, sourcing and candidate screening, and a track record of building strong pipelines for senior or specialist roles.
- Thorough market-mapping skills. You can build a clear picture of a talent market, identify relevant organisations and people, and explain the reasoning behind your recommendations.
- Compelling written and verbal communication. You create personalised outreach, engage senior candidates and ask thoughtful, probing questions.
- Sound judgement across functional expertise, interpersonal skills and leadership behaviours. You distinguish demonstrated capability from polished presentation and recognise where more evidence is needed.
- High attention to detail and reliable follow-through. Your candidate notes, research, written updates and records are accurate, organised and handled with discretion.
- Pace, resilience and adaptability. You learn new briefs quickly, balance competing priorities and respond to unanswered outreach, candidate declines and changing requirements with practical alternatives.
- A collaborative, low-ego approach. You take ownership, welcome feedback, share insights and ask for help early when needed.
NICE TO HAVES
- Executive search or search-firm research experience, particularly on confidential leadership appointments.
- Experience sourcing across fintech, payments or technology, and using AI or market-intelligence tools to strengthen research and outreach.
WHY JOIN
You’ll take ownership of meaningful search work, partner with senior decision-makers and build deep knowledge of leadership talent across functions and markets. Your research and judgement will help Checkout.com http://Checkout.com make better-informed leadership hiring decisions.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Kuala Lumpur, Malaysia
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Field Clinical Manager to join a pharmaceutical company
ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with client counterparts.
Main Job Tasks and Responsibilities:
As a Field Clinical Manager, you will play a pivotal role in bridging the gap between investigators, our local teams, and multiple functions within our global study teams.
Your primary responsibility will be to ensure that clinical trial procedures are performed in compliance with the protocols developed by our cross-sector Development Teams.
Your key responsibilities will include:
Acting as a liaison between external healthcare providers (surgeons and interventionalists) and internal teams, representing the procedural needs of clinical trial sites
• Serving as the point of contact responsible for answering procedure-related questions at the site, or passing them on to the appropriate medical study team members
• Developing robust relationships with site clinicians and teams to enhance the site experience, support enrollment, foster collaboration, and optimize procedural workflow
• Advising on training materials through collaboration with internal team members to enable a skilled and proficient trial workforce
• Leading on-site or remote training for pharmacy, OR suite, and administration teams
• Supporting site feasibility assessments, site qualification visits (SQVs), and site initiation visits (SIVs), in partnership with clinical operations, as we build a global clinical trial network
• Establishing and maintaining relationships with internal Global Clinical Operations and trial team partners
• Developing clinical observations and insights to guide product development activities
• Attending and assisting with organizing national, regional, and global meetings, including investigator meetings
• Proactively collaborating with the Interventional Oncology key opinion leaders and consulting network to advise trial sites best practices
• Collaborate with INTO KOL and consulting network to advise trial sites on clinical best practices
Education and Experience:
Equivalent experience is acceptable in lieu of a Bachelor's degree. However, a degree in the fields of Biology, Chemistry, Healthcare and/or Engineering is strongly preferred
• Seven or more years of professional experience in the healthcare industry is required
• Experience as an industry representative or procedural support role in an operating room environment is required
• A proven track record of teamwork, collaboration, inclusion, and developing strong business relationships with internal teams and outside partners is required
• An adaptable self-starter mentality is required; experience and comfortability navigating an agile start-up type environment is preferred
• Experience in clinical trial execution and familiarity with ICH Guidelines for Good Clinical Practice (GCP) is preferred
• Technical experience with sophisticated medical technology used in surgical procedures such as robotics and medical imaging is preferred
• Strong problem-solving skills for developing creative solutions and meeting project objectives is required
• Experience with Key Opinion Leader (KOL) development and management is preferred
• Willingness and ability to travel domestically and/or internationally up to 75% of the time is required
• Consistently monitors and adheres to key performance indicators (KPIs), using goals and insights to meet or exceed critical metrics and continuously improve performance
• Fluency in English language is required
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words
: Field Clinical Manager, Clinical Specialist, Field Clinical Specialist, Field Clinical Engineer, Clinical Application Specialist, Product Specialist, Procedural Support, Case Support, Clinical Support, Clinical Training, Operating Room, Surgical Procedures, Case Coverage, Procedural Workflow, Interventionalists, Surgeons, OR Staff Training, Interventional Oncology, Interventional Radiology, Oncology, Ablation, Embolization, Interventional Pulmonology, Bronchoscopy, Urology, Endoscopy, Surgical Robotics, Robotic Surgery, Medical Imaging, Fluoroscopy, Minimally Invasive Procedures, Clinical Trials, GCP, ICH-GCP, Good Clinical Practice, Site Initiation Visit, Site Qualification Visit, Site Management, Feasibility, Patient Enrollment, Investigator Meetings, Clinical Operations, Study Protocol, KOL, KOL Engagement, Key Opinion Leaders, Stakeholder Management, Cross-Functional Collaboration, MedTech, Medical Devices, Start-up, Travel, Fluent English, Thailand, APAC, Southeast Asia, Hiring, Job OpeningEnglish, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated
#LI-RE1 #LI-REMOTE #TEMPORARY #FUL TIME #ClinicalSpecialist #InterventionalOncology #MedicalDevices #ClinicalTrials #Hiring #ARGENTINA
Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You're a hands-on engineer with several years of experience building and operating production data platforms. You're fluent in Python or Java and comfortable across the modern data stack — AWS, Kubernetes, Terraform, Kafka, and Databricks/Spark. You care about reliability and developer experience, write clean and well-tested code, and
like enabling other teams to move fast on infrastructure you own. You're curious about crypto and energized by working at the intersection of finance and emerging technology.
What You’ll Do:
Build and maintain the tooling
and
infrastructure that lets
data
champions ship pipelines autonomously
Own monitoring, alerting, and
dataops
practices that keep the platform reliable as it scales
Operate
Kafka as
the
message broker
powering
cross-team event-driven architecture
Deploy, own and maintain infrastructure components (services, OSS helm charts) with Terraform and Kubernetes
Run high-throughput, low-latency processing on Databricks/Spark and cloud-native services on AWS
Support dbt for transformations and Airflow (or similar) for orchestration across the platform
Partner with product, analytics, and infrastructure teams on design and delivery of platform improvements
Troubleshoo
t production issues and
drive the fixes
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
Bachelor’s or
Master’s degree in Computer Science
, Engineering, or related field
5+ years building data or platform engineering systems in production
Strong coding skills in Python or Java
Experience operating production data platforms on AWS and supporting downstream teams who build on them
Hands-on with Kubernetes and Terraform
Experience running Kafka (or a similar broker) in event-driven systems
Working knowledge of Databricks/Spark, dbt, and Airflow
Solid grasp of data modeling, data quality, and relational and non-relational databases (e.g., Postgres, SQL Server)
Comfortable with CI/CD, testing frameworks, and observability tooling
Bonus Points:
Experience with d
ashboarding technologies
Experience with
streaming engine (
flink
,
kdb
)
Full lifecycle development of a commercial system,
including:
requirements definition, agile planning, releasing, and production support
Experience in Crypto
What We Offer
:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About You:
- Have a minimum of 3+ years of previous experience in operations, specifically in a merchant or business support function within the payments industry. Experience or expertise in merchant onboarding and post-onboarding account life-cycle issues, preferably with exposure to both acquiring and issuing products
- 2+ years of process excellence experience, managing operational processes and projects across multiple global teams and geographical locations.
- Experience in developing and designing/mapping processes end-to-end; passionate about future state design and scale.
- Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transform operational processes.
- Problem Solving, Lean & Systems thinking with the ability to identify repeating workflow patterns and scale solutions across teams.
- Experience working in a fast-paced and ambiguous environment where you have successfully managed, coordinated, executed and maintained multiple projects or processes in a deadline-driven environment.
- Bachelor's degree or equivalent experience required.
What you will be doing:
- Supporting Merchant Operations by collaborating with key stakeholders to define and implement the required processes that will support the Merchant Care and Merchant Configuration teams.
- Taking existing processes, unwinding, rebuilding and reimagining them so that they result in a frictionless world-class merchant experience.
- Identifying business challenges via data analysis and collaboration with stakeholders.
- Providing clear and concise presentation of findings and design plans to stakeholders globally.
- Driving AI-driven process transformation and building custom workflow automations to streamline operations.
- Coaching and partnering with frontline operations analysts to accelerate their AI tool adoption and foster self-sufficiency.
If you don't meet all the requirements but think you might be right for the role, please apply anyway. We are always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco (On-Site)
Workplace: OnSite
ABOUT SVIX
Svix is a fast-growing startup building the future of server-to-server communication, starting with webhooks. We build high-quality, scalable, and fast infrastructure trusted by companies like Etsy, TaskRabbit, Brex, and the Fortune 500.
We have a top 1% product & team, our customers love us, and we are working towards building a generation defining developer infrastructure company. We also wrote the spec for webhooks (Standard Webhooks https://www.standardwebhooks.com) which has since been adopted by Google Gemini, OpenAI, Anthropic, and many others.
To support our efforts, we have raised $11M from top investors including a16z and Y Combinator, along with founders and CTOs from companies like GitHub, Segment, Lookout, and Fly.io.
ABOUT THE ROLE
Hey, I'm Tom, the founder and CEO of Svix.
I'm looking for someone smart and ambitious that wants to operate like a founder at a company that provides critical infrastructure to fast growing startups and the Fortune 500 (Etsy, TaskRabbit, Brex, Benchling, Vanta, Drata, and more).
You will work directly with me, engineering and GTM to evolve the product that got us here into one that takes us to $100M ARR and beyond, by establishing our place as the core communication primitive for backends and agents.
This is not some lofty goal, we are actually on track on becoming that. In addition to our ever-growing roster of customers, we also created Standard Webhooks, the spec for webhooks, which has since been adopted by Anthropic, OpenAI, Gemini, MCP, and many others.
I want you to make a high impact on the business, so your focus would be the product roadmap and strategy, and you’ll be expected to prioritize ruthlessly, ship fast, and help define how our product serves AI agents as first-class users.
You won’t be expected to write lengthy PRDs and we don’t want to have a product-engineering divide. We have product engineers on the team that can make many of the tactical product decisions. It’s therefore your job to focus on the direction and to ensure what we build matches what our customers need.
I enjoy working with exceptional people, so if you're the best or on track to being the best I'd love for us to work together.
If this sounds like what you’re after, come join us in person at our San Francisco office and do the best work of your life, surrounded by others doing the same!
GENERAL GUIDELINES
- We like candidates with varied backgrounds - don't be shy, apply!
- Hackers/OSS devs welcome, even without extensive work history. Checkout our OSS repo on Github https://github.com/svix/svix-webhooks.
- Please include a few words on why you'd like to work at Svix.
- All roles are full-time - no students or part-time.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules.
We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits.
Reports to:
Senior Product Manager - MNO data
Level
: Senior Manager
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.
What you’ll do:
Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria.
Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions.
Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again.
Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required.
Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
Experience designing training material that changed how non-specialist colleagues used a data source.
Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
Comfortable with travel to fragile and post-disaster contexts.
Language Requirement: English.
Language Preferences: French, Portuguese, Swahili or Spanish.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United State
Base Salary:
$107,070
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£70,250
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$
72,550
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of strategic customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: France | Remote; Paris; US
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
ABOUT THE ROLE
You’ll run Morpho’s corporate IT: accounts and access, laptops, and the SaaS tools the company runs on, all set up securely. You’ll work closely with the security team: they set policy and lead on incidents, and you put that policy in place across our tools and devices. The scope is broad and the work is hands-on. We’d rather automate repetitive work than hire for it, so expect to write scripts and build your own tooling, using AI where it helps. We’ll go through our stack with you early in the process.
RESPONSIBILITIES
- Administer SSO, the directory and the password manager. Handle onboarding and offboarding, and run regular access reviews.
- Manage the Mac fleet: setup, MDM policies, OS and app updates, and keeping the endpoint security agent installed and working.
- Apply the security baselines and access policies the security team defines, and keep our tools configured to match.
- Administer our SaaS tools: setup, admin access and licences. Handle the IT side of bringing on new vendors.
- Support the security team during incidents by isolating devices, revoking access and pulling logs.
- Provide evidence for IT controls during audits.
- Automate repetitive work such as onboarding, offboarding, access reviews and evidence collection.
- Write and maintain documentation for IT procedures.
- Take part in IT on-call.
DEFINITION OF SUCCESS
- 1 month: handles onboarding, offboarding and day-to-day account and device work without help, and knows how our tools are set up.
- End of probation: owns our identity, device and SaaS setup, has automated at least one process that used to be manual, and is the person the security team goes to for IT changes and incident support.
- 12 months: runs corporate IT independently. Onboarding, offboarding, access reviews and audit evidence mostly run on tooling they built.
EXPERIENCE
- 5+ years in IT, systems engineering or IT security.
- Hands-on admin experience with an enterprise identity provider, an MDM and endpoint security tools.
- Strong macOS management: configuration profiles, privacy preference and system extension policies.
- Writes Python or Bash to automate work. Infrastructure as code is a plus.
- Has supported a SOC 2, ISO 27001 or similar audit.
- Knows crypto companies are frequent targets of phishing and social engineering, and sets up systems with that in mind. Web3 or fintech experience is a plus.
- Writes clear documentation.
- Prefers simple setups people follow over perfect ones they work around.
- Comfortable being part of an on-call rotation.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do:
• Collaborate closely with Finance, IT and internal stakeholders to understand business objectives,
and define project scope, goals, deliverables, resource requirements and milestone schedules
for finance-related initiatives.
• Lead cross-functional teams, including developers, QA engineers, system administrators and
business analysts, to deliver IT projects on time, within scope and within budget, from kickoff
through go-live and handover to support.
• Establish project governance: project charters, RACI, steering committees, decision logs and
clear escalation paths, so ownership and decisions are never ambiguous.
• Build and maintain integrated project plans, managing the critical path, dependencies and
milestones across several workstreams and teams.
• Implement project management frameworks (Agile, Scrum, Kanban or hybrid approaches) to
streamline workflows, adapting them to fixed finance deadlines such as month-end, quarter-end
and audit dates.
• Identify manual, repetitive Finance processes and deliver AI-driven process automation: define
the business case, success metrics and controls, run pilots, and track adoption and measured
savings.
• Conduct risk assessments, anticipate blockers, and deploy prompt mitigation or escalation
strategies, maintaining risk, issue and dependency logs, including data quality, security, access-
control, AI-use and regulatory risks specific to financial data and multi-country operations.
• Prepare regular status reports, track KPIs, and maintain transparent communication with
leadership, Finance stakeholders, clients and vendors.
• Monitor project expenditure, forecast resource allocation, and manage third-party vendor
relationships, including statements of work, acceptance criteria and escalations.
• Work directly with engineers and architects on integrations between finance and business
systems, data flows, testing, environments and releases, and challenge technical estimates
when needed.
• Run the change request pipeline, release planning, cutover and go-live coordination, and post-
implementation reviews, and capture lessons learned.
• Develop and deliver training materials and workshops so Finance and IT stakeholders can adopt
new solutions and automations.
• Stay informed about industry trends and emerging technologies, including AI, and apply that
knowledge to improve finance operations and delivery practices.
What we are looking for:
• Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business
Administration or a related field. A master's degree is a plus.
• Proven experience (5 to 8 years) managing IT projects, including technical or digital
transformation projects delivered end to end as the accountable lead.
• Strong project management skills, with the ability to manage multiple projects and workstreams
in parallel, plan critical paths and dependencies, and track delivery through KPIs and risk, issue
and dependency logs.
• Experience setting up and running project governance, including charters, RACI, steering
committees, change control and post-implementation reviews.
• Hands-on experience with Agile, Scrum, Kanban and Waterfall, and ability to run hybrid delivery.
PMP strongly preferred; PRINCE2, CSM or PSM valued.
• Experience owning project budgets and forecasts and governing external development or
integration vendors, including statements of work and acceptance criteria.
• Hands-on experience delivering AI-driven process automation, for example with LLM-based
assistants, document and data extraction, RPA or low-code workflow platforms, including
assessing which processes are good automation candidates, defining controls and managing
pilots through to adoption.
• Experience delivering projects for Finance or other regulated, numbers-driven functions, such as
reporting and analytics, treasury or payments integrations, and payables and receivables
tooling, with an understanding of month-end close, controls and audit needs.
• Strong technical knowledge of the SDLC, cloud and infrastructure, APIs and system integrations,
databases and data pipelines, and testing and release management.
• Proficiency in Jira, Confluence and Microsoft Project, and advanced Excel and PowerPoint for
budget tracking and reporting.
• Exceptional communication and presentation skills, with the ability to convey complex
information to Finance, IT and executive stakeholders, plus leadership without direct authority,
negotiation and conflict resolution.
• Fluent English.
Why join Aleph:
Visible, business-critical impact:
your projects shape how Aleph’s Finance function closes the books, pays and gets paid across 130+ markets. You’ll have direct visibility to IT and Finance leadership.
Real AI automation, not slideware:
you will take AI-driven process automation from business case to pilot to measured savings. That builds one of the most in-demand skill sets in finance technology.
Room to grow:
multi-country, multi-entity programmes, e-invoicing and compliance changes give you the breadth to grow toward programme and portfolio leadership.
A collaborative, inclusive team:
you’ll work alongside Finance, engineering and architecture colleagues who value clear ownership, open communication and different perspectives, in a hybrid set-up based in Madrid.
At the centre of digital advertising:
Aleph partners with TikTok, Amazon, Google and nearly 55 other platforms, so the finance technology you deliver supports one of the world’s fastest-moving industries.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 50,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
London, England; London, United Kingdom; This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship; You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисLondon
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ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
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