Вакансии

Разрабатывать и исследовать ML-модели для генерации изображений и визуализации интерьерных/строительных решений на основе товаров Лемана ПРО. Проектировать и реализовывать end-to-end пайплайны для PoC: от сбора и подготовки данных до обучения, оценки и демонстрации результатов.

Location: Amsterdam Workplace: OnSite ABOUT US: Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. ABOUT THE ROLE: Restaurant owners generally aren't on LinkedIn and they don't read e-books. They ask friends, search Google, and more and more often, they ask ChatGPT. We need someone who can find new ways to reach them and get those ideas live quickly. We're hiring a Growth Marketer to build and ship our organic and non-paid growth experiments. This role is for a builder, not a strategist. You'd rather ship a working test today than a polished deck next week. You'll take ideas from the backlog to live, measure them honestly, and double down on what works. Using AI and no-code tools, you'll build pages, tools and campaigns yourself instead of relying on agencies and six-figure budgets. You'll report to the Head of Marketing, who sets direction and priorities. You'll work in deep collaboration with our other growth marketers, product marketing and creative teammates, plus embed yourself in the wider org of Sales, Account Management, RevOps, Product, and more. WHAT YOU'LL BE DOING: - Ship growth experiments, fast: Take ideas from our growth backlog and get them live: landing pages, tools, ads and content. Run plenty of them, keep what works and kill what doesn't. - Get Tebi recommended by AI: Own our visibility in ChatGPT, Claude, Perplexity, Gemini and Google's AI Overviews. Create and update content built to be cited, not just published, and track how often we show up compared with competitors. - Build tools operators actually use: Build free tools, calculators and templates for restaurant owners, and scale our programmatic landing pages. Use no-code, AI and vibe coding tools to ship without waiting on engineering. - Run creative campaigns: Help launch scrappy, unconventional campaigns across markets, from competitive campaigns to guerrilla and partner media, with the support of our Marketing team. - Turn word of mouth into a channel: Test referral and sharing ideas that turn merchant word of mouth into a steady flow of demo requests. Work with our Product Growth team to build the winners into the product. - Keep paid and organic working together: Support our performance agency with landing pages, creative tests and tracking. - Measure everything: Keep the experiment log up to date: hypothesis, cost, result and next step. Set up tracking and UTMs properly so we know what actually drove each demo. How we'll measure success: - Experiments shipped each month, and what we learned from them - Demo requests from organic and other non-paid channels - How often Tebi appears in AI answers for our category, by market - Demos from free tools, the reservation widget and programmatic pages WHAT YOU’LL BRING: - Think like a growth marketer but move like a hacker. You know what drives results and how to build just enough to prove it - Ship rather than spec. A working prototype today beats a polished plan next week - Have built and launched things yourself, like pages, tools, automations or campaigns, and can tell us what happened, including what didn't work - Already use AI to work faster and have a point of view on how it's changing the way people find products - Are hands-on with no-code and AI tools (Framer or Webflow, Zapier or Make, Claude or ChatGPT, Cursor or similar), without being precious about the stack - Are comfortable with data and honest about results, in GA4, HubSpot, Looker or whatever gets the answer - Have creative, sharp ideas and the discipline to ship the unglamorous parts too - Take ownership and don't wait to be told what to do. No task is above or beneath you - Speak fluent English. Another European language is a plus Nice to have: - Experience with SEO, and with AEO or getting a brand cited by AI tools - Experience marketing to small businesses, or a background in hospitality - Vibe-coding projects you're proud of We don't have a minimum number of years for this role. We care more about how you think and what you've built than how long you've been doing it. If this sounds like you but you don't tick every box, we'd still like to hear from you. Benefits: - Start-up Equity - Competitive Salary - Lunch Provided in Office - Team building events - Unlimited time off WHAT IS RESTAURANT SOFTWARE? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. HOW WE USE AI AT TEBI We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: Valencia Workplace: OnSite Role highlights: - Title: Satellite Systems Senior Technician - Department: Global Manufacturing Organisation - Reports to: Head of MAITE Spain - Location: Valencia, Spain - Type of Contract: Permanent - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a Satellite Systems Senior Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.   Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Execute initial satellite power-on, firmware flashing, and subsystem communication verifications. - Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments. - Work with Git repositories to manage test code, track updates, and verify software builds. - Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters). - Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira. - Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities. - Assist in managing activities related to satellite launch campaigns. - Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S. - Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles. - Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.   What we’re looking for Must haves: - Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role. - 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts. - Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git. - Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault. - Experience using lab equipment such as power supplies, multimeters, and oscilloscopes. - Excellent communication skills, with particular attention to detail in procedures, preparation, and execution. - Ability to read and interpret technical drawings, assembly instructions, and schematics. - Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment. Nice to haves: - ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures. - Space or satellite AIT (Assembly, Integration, and Testing) background. - Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing). - Experience using Atlassian Cloud (Jira, Confluence). - Lean & Six Sigma experience.   Application Process - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Final Interview   Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are seeking a detail-oriented and proactive Senior Accounts Payable Specialist to join our finance team at a fast-growing, international digital manufacturing platform. In this role, you will manage end-to-end vendor invoicing and payments, ensure accurate accounting and strong internal controls, and support month-end reporting, audits, and process improvement initiatives. You will work with a high degree of personal responsibility and collaborate closely with department heads, vendors, and the wider accounting team. How You’ll Contribute: General Invoicing & Vendor Management (50%): Process and record vendor invoices with accuracy and timeliness Ensure proper expense classification and GL coding Review invoice documentation for completeness, compliance, and business purpose Resolve vendor discrepancies and correspondence in a timely manner Coordinate with department heads and stakeholders to clarify invoice details and obtain necessary approvals Create and maintain vendor master data in accounting systems Review and reconcile corporate credit card transactions and employee reimbursement requests AP Operations (25%): Ensure accuracy and timeliness of vendor payments through ACH and wire transfers Investigate and resolve issues associated with multi-currency and cross-border payments Perform monthly reconciliation of creditor accounts and vendor accruals Maintain documentation of internal controls and audit trail for vendor transactions Accounting Operations & Reporting (15%): Participate in month-end financial statement preparation and reporting packages Support internal and external audit processes Create and post journal entries for expense reclassification and adjustments Process Improvement & Special Projects (10%): Support automation and process improvement initiatives in AP operations Contribute to special projects and new initiatives as assigned Provide backup support to other accounting team members as needed What You’ll Bring to Xometry: Education: University degree in Finance, Economics, Accounting, or a related field, or equivalent professional experience Experience: Minimum 3-5 years of accounts payable and accounting operations experience; previous experience with Big 4 firms, management consulting, or growth-stage organizations strongly preferred Technical Knowledge: Strong proficiency with accounting systems and ERP platforms (SAP, NetSuite, or similar); multi-GAAP experience Excel Skills: Advanced Microsoft Excel skills, including formulas, pivot tables, data analysis, and reporting Regulatory Knowledge: Strong understanding of European VAT requirements across multiple EU jurisdictions; knowledge of multi-currency payment processing and currency compliance Controls & Compliance: Understanding of internal controls and audit requirements; experience with AP best practices and process optimization English: Professional proficiency in written and spoken English; German is a plus Communication: Strong communication and stakeholder management skills Problem Solving: Proactive problem-solver who identifies issues, proposes solutions, and drives improvements without waiting for direction Organization: Independent and structured approach, with the ability to manage multiple priorities in a fast-paced environment Collaboration: Collaborative, hands-on mindset and willingness to support team needs Adaptability: Open personality, adaptable to changing business needs, with strong attention to detail and commitment to accuracy Nice to Have: Experience with multi-subsidiary or consolidation accounting Prior experience supporting international payment processing Knowledge of German accounting principles and practices Experience in manufacturing or technology industry finance operations Familiarity with audit preparation and SOX/compliance frameworks Working Conditions: Full-time job Corporate laptop Salary structure: salary + RSUs Place of work: Remote (hybrid - after a physical office in Sofia will be opened) Reports to: Accounts Payable Manager Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Hybrid #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Berlin (Germany) Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do As a Working Student in our Academics team , you will support the day-to-day operations and growth of thinkcell’s academic program. You will work on a broad range of tasks, from handling program requests and supporting outreach to coordinating workshops and improving processes. Our academic program gives students and professors free access to thinkcell and helps them develop practical skills in data visualization and storytelling. You will help us bring these opportunities to more universities, faculty members, and student clubs worldwide (find out more here ). We have big plans to grow the program significantly with the next years – and you can be apart of it. Key Responsibilities: Support program operations: Help manage our academic inbox, respond to student and faculty inquiries, and coordinate license requests, renewals, and extensions with the team Review new applications : Research faculty members and institutions, assess eligibility against program guidelines, and prepare responses and next steps Support academic outreach : Identify relevant professors and student clubs, draft personalized outreach, and follow up with existing contacts to build engagement Coordinate workshops : Work with student clubs and faculty to schedule workshops, organize logistics, and keep contact information up to date Contribute across the team : Support ongoing projects and ad hoc tasks, taking ownership of defined activities as you gain experience You will be great for this position if you have: Studies : Currently enrolled in business, computer science, or a related field, with at least two years of university studies completed – undergraduate degree is a plus Mindset & Skills: Proactive and comfortable working independently, with strong problem-solving skills and a keen eye for detail. Well organized, reliable, and able to prioritize tasks Microsoft Office : Proficient in Microsoft Office, especially Excel and PowerPoint Language & Communication : Excellent written and verbal communication skills in English and German Availability & Location: Available for 20 hours per week, including at least two days per week at our headquarters in Berlin Presentation experience: Experience creating presentations in PowerPoint is a strong plus; familiarity with thinkcell is an added advantage Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 240 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We’re looking for a Senior Analytics Engineer to join Kraken’s Finance Data Eng & Analytics team within Data Platform. You’ll build trusted financial data products, using automation and AI to reduce manual work and improve the close process. Working at the intersection of data engineering and accounting, you’ll turn complex financial data into reliable pipelines, models and automated reconciliations. You’ll use AI-assisted tools to accelerate development and investigations, keeping financial outputs tested and traceable.   THE OPPORTUNITY - You’ll work closely with Data Engineers, Finance and Platform Accounting to improve reporting and decision-making. Clear communication and collaboration will help you agree priorities, explain findings and drive adoption. - Partner with Finance to understand workflows, identify pain points and translate business needs into practical data and automation solutions. - Build and maintain automated workflows for data preparation, reconciliations, reporting and follow-ups, with clear controls, monitoring and exception handling. - Build intuitive dashboards and visualizations that help stakeholders understand performance, investigate issues and make decisions. - Resolve finance data issues and reconciliation breaks with Finance, Product and Engineering, addressing root causes and communicating progress. - Build scalable, reliable pipelines to collect, transform and curate data from internal platforms and external systems. - Support the design and rollout of a trusted finance data lake, with clear definitions, ownership and quality checks. - Improve data timeliness, enabling near-real-time insights where they add business value. - Evaluate new technologies, including AI-assisted automation, and prototype solutions to Finance needs that can be reliably supported in production.   WHAT YOU BRING - 7+ years of experience in data analytics and data management within financial services or a regulated industry, working directly with Finance teams. - Strong SQL and Python skills, including writing, debugging and maintaining production code. - Solid experience with Git, merge requests, and code reviews, supported by strong software engineering practices, including testing and documentation. - Hands-on experience building and operating pipelines and models using dbt, Spark, Airflow or comparable tools. - Direct experience with finance or accounting data, such as reconciliations, subledgers, cost basis or month-end close, including investigating discrepancies and validating outputs with accounting stakeholders. - A track record of owning pipelines end to end, making sound technical decisions and improving reliability as requirements and systems evolve. - Judgment and autonomy to lead complex work, navigate ambiguity and remain accountable for production outcomes. - Experience supporting recurring financial close activities, combined with a proactive approach to identifying manual processes and replacing them with reliable, sustainable automation. - Excellent communication skills, with the ability to collaborate across Engineering and Finance, explain complex technical issues, articulate financial implications, and recommend actionable solutions.   NICE TO HAVES - Experience with cryptocurrency transaction data and how digital-asset activity flows into financial records and reconciliations. - Experience processing large volumes of financial transactions using distributed frameworks such as Spark or PySpark. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Brazil; Peru; Colombia; Argentina; Canada; Mexico; Chile Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We’re looking for a Senior Analytics Engineer to join Kraken’s Finance Data Eng & Analytics team within Data Platform. You’ll build trusted financial data products, using automation and AI to reduce manual work and improve the close process. Working at the intersection of data engineering and accounting, you’ll turn complex financial data into reliable pipelines, models and automated reconciliations. You’ll use AI-assisted tools to accelerate development and investigations, keeping financial outputs tested and traceable.   THE OPPORTUNITY - You’ll work closely with Data Engineers, Finance and Platform Accounting to improve reporting and decision-making. Clear communication and collaboration will help you agree priorities, explain findings and drive adoption. - Partner with Finance to understand workflows, identify pain points and translate business needs into practical data and automation solutions. - Build and maintain automated workflows for data preparation, reconciliations, reporting and follow-ups, with clear controls, monitoring and exception handling. - Build intuitive dashboards and visualizations that help stakeholders understand performance, investigate issues and make decisions. - Resolve finance data issues and reconciliation breaks with Finance, Product and Engineering, addressing root causes and communicating progress. - Build scalable, reliable pipelines to collect, transform and curate data from internal platforms and external systems. - Support the design and rollout of a trusted finance data lake, with clear definitions, ownership and quality checks. - Improve data timeliness, enabling near-real-time insights where they add business value. - Evaluate new technologies, including AI-assisted automation, and prototype solutions to Finance needs that can be reliably supported in production.   WHAT YOU BRING - 7+ years of experience in data analytics and data management within financial services or a regulated industry, working directly with Finance teams. - Strong SQL and Python skills, including writing, debugging and maintaining production code. - Solid experience with Git, merge requests, and code reviews, supported by strong software engineering practices, including testing and documentation. - Hands-on experience building and operating pipelines and models using dbt, Spark, Airflow or comparable tools. - Direct experience with finance or accounting data, such as reconciliations, subledgers, cost basis or month-end close, including investigating discrepancies and validating outputs with accounting stakeholders. - A track record of owning pipelines end to end, making sound technical decisions and improving reliability as requirements and systems evolve. - Judgment and autonomy to lead complex work, navigate ambiguity and remain accountable for production outcomes. - Experience supporting recurring financial close activities, combined with a proactive approach to identifying manual processes and replacing them with reliable, sustainable automation. - Excellent communication skills, with the ability to collaborate across Engineering and Finance, explain complex technical issues, articulate financial implications, and recommend actionable solutions.   NICE TO HAVES - Experience with cryptocurrency transaction data and how digital-asset activity flows into financial records and reconciliations. - Experience processing large volumes of financial transactions using distributed frameworks such as Spark or PySpark.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this Job You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame. What You’ll Be Doing Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level. Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate. Maintaining a working knowledge of company products to effectively communicate with external stakeholders. Creating and maintaining strong relationships with company partners and external stakeholders. Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures. Support the enhancement of our Legal Response function. Manage or participate in specific projects which may arise from time to time. What We Look For In You A degree in law / compliance or any related field which demonstrates critical thinking. Excellent communication and writing skills, and are detailed-oriented. Literate in Chinese (read and write) as this role caters to the China market. Ability to work independently and as part of a team. Comfortable working in a fast-paced, dynamic environment with changing priorities. Strong people skills: Ability to navigate difficult situations and stay calm under pressure. Solutions mindset: passionate to find the right solution and resolve the issue. Excellent time management: ability to multi-task to solve issues while managing time. Quick learner: ability to ramp up quickly and act on feedback constructively. Willingly to work on a rotational shift to support 24x7 operations . Why Join Us? Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building RM 3,500 training & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: London, England, United Kingdom; Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.   This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime. Responsibilities Operational performance. Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures. KPIs. Own Financial Crime Operational KPIs, including AI automation and quality. Procedures. Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval. Capacity and skills. Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses. Quality. Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work. Tools and automation. Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI. New products and markets. Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process. Incidents and control failures. Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required. Requirements Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams. Experience leading teams spread across several countries, keeping standards and decisions consistent between locations. Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting. Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework. A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results. Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption. Experience leading incident response and remediation, and supporting internal audit and regulatory reviews. Nice to have Experience in online brokerage, trading platforms or digital banking. Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: London, England, United Kingdom; Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As Head of Financial Crime Product, you will set the strategy and own the roadmap for the products behind our financial crime controls, from onboarding and screening to monitoring and case management. You will lead a team of Product Owners and work closely with Operations, Compliance and Engineering to decide what gets built, why, and how well it performs once live.     This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime. Responsabilities Strategy and roadmap. Set the financial crime product strategy. Build financial crime controls, own the product roadmap, agree delivery priorities and capacity with Engineering, and be responsible for the outcomes. Leadership. Lead and develop Financial Crime Product Owners. Establish clear ownership of product areas and help the team make sound decisions through research, data analysis and a close understanding of operational work. Prioritisation. Prioritise improvements with Operations, Compliance and Engineering. Examine the underlying problem, assess alternative solutions and make trade-offs explicit when risk, customer impact and delivery effort point to different choices. Control design. Translate control requirements into product designs and acceptance criteria with the relevant control owners. Work with Engineering on feasibility and delivery, maintaining a clear distinction between product decisions and technical implementation. Customer journey. Improve how financial crime capabilities connect across the customer journey. Address gaps in data quality, case information and handovers so customers avoid unnecessary repetition and operational teams can make well-informed decisions. Build or buy. Assess opportunities to build or buy capabilities with Engineering and relevant partner teams. Evaluate functionality, integration needs and ongoing costs, and set clear expectations for the performance of external products. Automation and AI. Lead product discovery and delivery for automation and AI applications. Agree evaluation methods, acceptance criteria and human oversight with the appropriate owners, and assess performance after deployment. New products and markets. Prepare capabilities for new products and markets with Operations, Compliance and local leaders. Make dependencies and readiness gaps visible, and coordinate releases, training and adoption with the teams who will use them. Performance after launch. Measure product performance after launch using control results, operational evidence and customer experience. Use findings to improve the roadmap and address features that create additional effort or fail to deliver their intended benefit. Requirements Significant product management experience in financial crime, regtech or compliance technology, including leading other product managers or product owners. Strong working knowledge of financial crime controls: customer due diligence and KYC, sanctions and PEP screening, transaction monitoring, fraud prevention and case management. Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they translate into product requirements. A track record of owning a roadmap and delivering with Engineering, writing clear requirements and acceptance criteria, and keeping product decisions separate from technical design. Experience making build-or-buy decisions and managing third-party vendors, including integration, cost and performance expectations. Hands-on experience delivering automation or machine learning in a regulated setting, with defined evaluation methods, human oversight and post-deployment monitoring. Comfort using data to find problems and measure results, for example alert volumes, false positive rates, case handling times and customer drop-off. Clear communication with senior stakeholders in Compliance, Operations and Engineering, and the judgement to make trade-offs between risk, customer impact and delivery effort visible. Nice to have Experience in online brokerage, trading platforms, payments or digital banking. Familiarity with financial crime vendors and tools for screening, identity verification, transaction monitoring or case management. Experience launching products or entering new markets under different regulators. What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

-Проведение ручного тестирования разрабатываемого ПО. -Составление тест-кейсов, документирование выявленных инцидентов.

As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: hybrid Capital.com is building out its internal platform capabilities, and AI is a growing part of that. The role combines architectural ownership with hands-on delivery: you will design, build, deploy and operate the platform, including its infrastructure and DevOps. Reporting to the Director of Product Security, you will set up this function as its first member and make the early technical decisions that the future team will build on. As Platform Architect, you will own the architecture of the platform that more than 1,000 employees rely on, including their access to AI tools such as Anthropic Claude, OpenAI and future providers. Responsibilities: Build the AI platform architecture: the reference design for how LLM capabilities are accessed, governed, monitored, and extended across the organisation. Own every architectural decision for the AI platform, and document, justify, and stand behind each one. Evaluate and select new models, tools, and frameworks as the market moves. Deliver the platform as a service, so teams can move their agents into governed cloud infrastructure. Govern Anthropic (Claude API, Claude Code, Anthropic Enterprise), OpenAI, and future providers, covering API access controls, credential management, model version policy, cost allocation, and acceptable use standards. Own technical relationships with Anthropic and OpenAI at the enterprise level. Build cloud infrastructure for AI workloads on AWS and GCP: Bedrock, SageMaker, Vertex AI, Cloud Functions, and supporting services (S3, Cloud Storage, IAM, and monitoring on both platforms). Deploy and securely configure n8n, and build automation workflows connecting LLMs to Jira, Confluence, Slack, Google Workspace, HR systems, and proprietary data sources. Design and secure MCP servers and gateways connecting AI agents to internal services. Build Python integrations for AI-powered internal tooling: RAG pipelines, agent frameworks, prompt libraries, and internal AI assistants. Deliver hands-on: you write the code, build the workflows, and deploy the tooling. This isn't an advisory role. Build data privacy and security architecture for LLM usage in a regulated environment, including prompt classification, output controls, and audit trails aligned with FCA, CySEC, ASIC, and DORA. Build observability across the full stack: token consumption, cost per team, latency, error rates, and policy violations across cloud platforms and direct API providers. Build an AI adoption framework of standards, patterns, and onboarding materials that let teams across Technology use AI safely and consistently. Run internal enablement through workshops, documentation, and direct support for teams moving from ad-hoc AI use to governed, repeatable processes. Report AI platform status, risks, and roadmap to Technology leadership Requirements: 8+ years in engineering, with at least 2 years building LLM-based systems in production, not prototypes or POCs. Comfort operating as the first person in a function: you set your own priorities, unblock yourself, and deliver without a team around you. Production-grade Python: tooling that others depend on, not scripts you hand off. Deep, hands-on experience with the Anthropic and/or OpenAI APIs: function calling, tool use, streaming, RAG, prompt management, token optimisation, and model versioning. Hands-on experience with agentic platforms, MCP servers, and MCP gateways, including designing flows between AI agents and internal services. n8n: deploying, securely configuring, and maintaining multi-step automation workflows at organisation scale. Solid AWS for AI workloads: Bedrock, SageMaker, Lambda, S3, IAM, and CloudWatch, deployed and operated in production. Solid GCP for AI workloads: Vertex AI, Cloud Functions, Cloud Storage, IAM, and Cloud Monitoring. Hands-on DevOps capability to deploy and run what you build. Architectural thinking: end-to-end system design, clear trade-off documentation, and the ability to defend decisions to senior stakeholders. Security engineering for what you build: secrets and credential management, key rotation, and least-privilege IAM across cloud and SaaS. Data protection and auditability by design: classifying what data can reach which model and provider, controlling and logging prompts and outputs, and building audit trails that hold up to a regulator. Fluency in the LLM threat surface, including prompt injection, data exfiltration through model outputs, insecure tool and agent use, and model supply-chain risk, with working knowledge of a recognised framework such as the OWASP LLM Top 10 or NIST AI RMF. Nice to have: Fintech, brokerage, or financial services background. DORA or ISO 27001:2022 knowledge as it applies to AI system risk. Familiarity with the EU AI Act and other AI regulatory requirements, as well as AI-specific risk and governance standards such as NIST AI RMF or ISO/IEC 42001. LLM orchestration frameworks: LangChain, LlamaIndex, or similar. Hands-on experience with LLM guardrail and DLP tooling: Bedrock Guardrails, Vertex AI safety filters, or prompt-firewall and PII-redaction tools. Experience building internal developer platforms or AI centres of excellence. AWS Solutions Architect Professional, Google Professional ML Engineer, or equivalent. Grow with Capital.com and help shape how millions of people access the markets.

Location: Valencia Workplace: Hybrid ROLE HIGHLIGHTS:   Title: Supply Chain Intern Department: Global Supply Chain - Valencia Office Location: Valencia, Spain Type of Contract: Internship, with opportunity to transition to a permanent position Working model: On-site Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters As an R&D Supply Chain Intern, you help keep an aerospace R&D project in Valencia supplied with the parts, materials and services it needs to move forward. In a supply chain built around specialised components, long lead times and a limited supplier base, every RFQ sent on time and every delay caught early protects the project schedule. This is a real seat on a real programme, not a shadowing exercise. You will learn how flight-grade hardware actually gets sourced, from engineering requirement to delivered part, with experienced colleagues alongside you. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Support the sourcing of components, parts and services across our supplier base, working alongside engineering, production and procurement - Help translate engineering requirements into RFQs and supplier evaluations, learning how technical specifications become commercial decisions - Monitor deliveries, follow up with suppliers on delays, and keep the team updated on order status - Help spot supply risks early, including long lead times, single sources and obsolescence, and support the search for alternatives - Support the R&D project in Valencia as needs and requirements change, adapting quickly alongside the team What we’re looking for Must haves: - Currently studying, or recently graduated in, engineering (aerospace, industrial, mechanical or similar), supply chain, or business with a genuine technical interest - Basic familiarity with engineering and manufacturing processes, ideally in aerospace (coursework, projects or student teams count) - Comfortable reading technical documents such as drawings, specifications and datasheets - More drawn to coordination and management (planning, follow-up, working with suppliers and teams) than to hands-on technical design - Able to work under pressure and adapt when priorities and requirements shift - Fluent English and Spanish, spoken and written - Eligible for an internship agreement (convenio de prácticas) with a university or training institution Nice to haves: - Experience working with local suppliers in Valencia - Some exposure to RFQs, supplier selection, ERP tools or Excel-based tracking - Comfortable in a production plant environment and keen to work hand in hand with production and engineering teams - Curiosity about how complex hardware gets built and bought, and the appetite to ask why Application Process - Talent Acquisition Interview - Technical Interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

What You'll Do Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences.

Location: Dakar, Senegal Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait. Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit. In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030. 🚀 WHY JOIN NOW? Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app. What got us here will not get us to the next stage: - Scale: our member base is set to grow several times over in the next 3 years. - Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years. - Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform. - Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction. This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada). ⭐ THE ROLE As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa. Your missions include: 1/ Design and roll out the target operating model - Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to. - Define the team structure for the next 3 years: roles, tiers, one team or one per country. - Set up outsourcing where it makes sense, and manage the performance of our external partners. - Build the hiring plan with the crew lead and take part in recruitment, including final-round validation. 2/ Lead the integration with Alan - Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up. - Help the crew lead grow the team and coach agents into Care Experts who own improvement projects. 3/ Own operational performance, quality and tools - Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone. - Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions. - Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in. - Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs. 4/ Be the bridge between local and global - Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects. - Contribute to Care's strategic plan, for Africa and at global level. ⭐ YOU WILL EXCEL IN THIS ROLE IF YOU - Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team. - Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook. - Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models. - Are fluent in French and work comfortably in English, written and spoken. - Know the West African context and adapt your approach to the people and the market you work with. - Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it. - Care deeply about access to healthcare and want to have a real impact on members' lives. Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof. 🎁 WHAT WE OFFER - Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan. - A central role in a fast-growing African healthtech, backed by Alan's global Care team. - Comprehensive health insurance through Alan for you and your family. - All the tools you need to do your best work. - Learning and training opportunities: a flexible policy, budgets for books and conferences. - For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm). 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.

• Быстро создавать и запускать новые мобильные приложения и MVP; • Разрабатывать frontend на React + TypeScript и mobile на React Native;

— Design and run product experiments end to end - form hypotheses, define test duration and required sample size, assess whether the expected result is achievable, evaluate A/B tests and determine statistical significance;