Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team:
At Wealthsimple, we aren't just managing portfolios; we're rewriting the rules of how Canadians interact with credit. The Credit Analytics team own’s Wealthsimple's lending ecosystem, operating at the intersection of high-growth tech and data-driven underwriting.
We believe that being “credit-worthy” should mean more than just a traditional score. Our mission is to challenge the status quo, building inclusive products that empower millions of Canadians and the businesses they run to lead better financial lives. We’re growing fast, moving from small data to massive scale through iteration and experimentation.
We are extending our consumer credit expertise into business lending built for Canadian small and medium-sized businesses (SMBs). This is a true green-field build — new adjudication policy, new underwriting signals, and new risk infrastructure, informed by everything we've learned scaling our consumer card portfolio.
About the role:
We are looking for a Senior Associate to own credit policy for our business lending products, starting with a business credit card — from adjudication through the full account lifecycle. You will design and implement the underwriting framework that determines who qualifies and at what limit, build the line management strategies that govern how those limits evolve, and partner closely with collections to manage risk once accounts are on book.
Small business cards can be underwritten on the owner, or on the business as it grows. You’ll be working with cash flow, seasonality, industry, and business bureau data, which is usually thinner and messier than consumer bureau data. We need someone who has worked across that range and can turn it into automated policy instead of file-by-file decisions.
You will collaborate cross-functionally with Engineering, Product, Data Science, Fraud, and Client Experience to translate policy into shippable adjudication and monitoring systems, and you will have significant ownership over how this portfolio’s risk appetite is defined from day one.
In this role, you will have the opportunity to:
- Build a new lending program from the ground up with the breadth to see every part of it, from policy to funding, and the runway to grow into leading a lending line of business.
- Design and own the adjudication policy for a new business credit card, including entity-level underwriting criteria, principal/guarantor assessment, joint-liability, initial limit-setting, and approval decisioning.
- Own line management strategy for business credit products: credit limit increases and decreases, pricing, authorization rules, and active exposure management driven by cash-flow and balance monitoring.
- Partner with the collections team to design risk-managed treatment strategies specific to business accounts, and to build lifecycle monitoring that catches emerging risk early.
- Evaluate the performance of the business lending portfolio and your policies, using vintage analysis, cohort tracking, and champion/challenger testing to validate and refine underwriting decisions.
- Propose policy enhancements that improve marginal profitability while keeping risk within appetite, informed by rigorous root-cause analysis rather than surface-level metrics.
- Help define the data and underwriting infrastructure needed for SMB lending — including how to source, validate, and weigh business financial data alongside traditional bureau signals.
- Influence roadmaps across partner teams (Engineering, Product, Data Science, Fraud, and Client Experience) and implement policy that drives measurable impact.
We're looking for someone who:
- Has direct experience underwriting or setting credit policy for small and medium-sized businesses, this is a must-have for this role. Card experience isn't required; we'd love to hear from you if your background is in instalment loans or lines of credit.
- Writes SQL hands-on to self-serve data and build monitoring and analytics.
- Brings credit discipline to a ship-and-iterate environment, and is comfortable shaping policy while the product itself is still being defined.
- Can turn analysis into a clear recommendation for technical and non-technical audiences, weigh incomplete or noisy information and still reach well-grounded decisions.
- Is intellectually curious, passionate about their work, and wants ownership over their projects.
Preferred qualifications:
- 5+ years of experience in small business lending
- Knowledge of Canadian consumer credit bureau data (Equifax, TransUnion)
- Working knowledge of how business credit risk differs from consumer credit risk: entity vs. personal guarantor assessment, business bureau data (e.g., business credit bureaus), cash-flow-based underwriting, industry/sector risk, and revenue seasonality.
- Experience across the credit lifecycle: adjudication policy, line management, pricing, and collections strategy.
- Experience with statistical/quantitative analysis: experimental design, champion/challenger (or A/B) testing, model accuracy validation, constrained optimization, decision trees, discounted cash flows, financial modeling.
- Experience with Python, and GitHub. Airflow, AWS Redshift, and dbt are a plus.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Beneficial Deployments team brings Claude to organizations doing some of the world's most important work across the nonprofit and education sectors. These organizations share a problem: mission-critical work, thin budgets, and little slack to figure out new technology on their own. Our Customer Success team helps them go from first login to Claude being part of how their teams work, but we cannot do that one organization at a time, nor should we. The sector already has trusted intermediaries these organizations turn to first: networks, capacity builders, funder technical assistance providers, community colleges, and fellowship programs. This role exists to make those intermediaries as effective at activating and training organizations on Claude as our own Customer Success team is.
As the Scaled Enablement Lead, you'll build the Claude for Nonprofits train-the-trainer program that qualifies intermediaries to onboard organizations and deliver Anthropic-designed workshops on our behalf. You'll own the kits, credentials, and quality gates that let them run the show without an Anthropic CSM in the room. You'll also own the enablement thinking behind scaling impact through
Claude Corps
: how what fellows learn and build serves every organization we support, not only the ones that host them.
The people you enable are not selling Claude. They are trainers, implementers, and program staff whose job is to help mission-driven organizations meaningfully adopt AI. Your job is to make sure these intermediaries can do that with Claude, to the same bar we hold ourselves to, and to help them evolve their offerings as we learn what these organizations need. The measure of success for this role is organizations activated and trained well without Anthropic delivering it.
You'll be half program builder, half facilitator. You'll design and deliver the first cohorts yourself, then make the system repeatable: kits, qualification paths, credentials, teach-back gates, and a refresh rhythm that keeps content current as our products change. You'll build on the operating model and certification infrastructure of Anthropic's Education team and own everything specific to this audience, working closely with Beneficial Deployments Customer Success, Partnerships, Claude Corps program leadership, and our Education teams.
This is not a partner account management or alliances role, and it carries no quota. It is not a book-of-business Customer Success role either, though you'll spend time with organizations to stay grounded in what these nonprofits truly need. The role reports to the Customer Success Lead for Beneficial Deployments, has no direct reports today, and may grow into people management as the program scales. Expect periodic travel for in-person cohorts and sessions.
Key responsibilities:
Own the Claude for Nonprofits train-the-trainer program end to end: its tracks, the qualification path for each, the credential, and recertification
Build the kits intermediaries teach from: an activation playbook covering kickoff, admin setup, launch, and Day 30/60/90 reviews, and workshop-in-a-box modules starting with AI fluency and use case discovery, each with a deck, facilitator guide, demo scripts, sample data, and workbook
Recruit and qualify a pilot cohort of anchor intermediaries, then open a repeatable application process that routes each to the right track and the right home, whether the Claude Partner Network or a Beneficial Deployments credential
Design and deliver enablement for network intermediaries, adapting the program to how each reaches and supports its members, and help them evolve their offerings as we learn what organizations need
Build the connective tissue among intermediaries so they learn from each other: shared office hours, a facilitator cohort that stays together after qualification, and a clear path for bringing new intermediaries along
Support the enablement thinking for Claude Corps: how we extend the reach of fellows and the organizations around the program, and how what they learn feeds back into the enablement every customer receives
Hold the quality bar when Anthropic is not in the room through teach-back gates, graded mock sessions, shadowing, and session satisfaction and activation quality at or above Anthropic-led benchmarks
Run the program as one system: content intake and refresh calendar, production standards, resource hub organization, learning management system courses and assessments, and the agreement and attribution model for intermediaries acting on Anthropic's behalf
Own the program's numbers, including approved trainers, collaborator-led activations and workshops, the Anthropic effort required per organization activated, and quality against benchmark, and use them to decide where the effort goes next
Be the field voice for intermediaries inside Anthropic, bringing what they learn back into our enablement content, product feedback, and engagement model
Minimum qualifications:
7+ years of experience
in enablement, training, or program management
Train-the-trainer at scale.
You have built and run a program that qualified other people to deliver your training consistently without you in the room: a certified facilitator network, a partner or community education program, or an instructor credential.
Learning design and delivery.
You have designed adult learning experiences end to end, including curriculum, facilitator guides, and assessments, and delivered them live
Nonprofit ecosystem fluency.
You have worked with or inside the intermediaries that reach mission-driven organizations (networks, capacity builders, funders, technical assistance providers) and understand how they influence adoption
Hands-on proficiency with AI tools.
You use Claude and/or other AI tools in your day to day and understand their impact firsthand
Preferred qualifications:
Comfort being the single owner of a program while depending on teams you do not manage
Ownership of, or close partnership with, a certification or badging program, including assessment design and recertification
Experience with Skilljar or another learning management system, and with partner portals or resource hubs
Facilitation of change management or AI fluency programs for non-technical teams
Time at a capacity-building organization, an intermediary, or an edtech or technology company serving the sector
Experience leading work through contractors or vendors while keeping several programs coherent
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and build a structured onboarding program for new Account Executives and Sales Engineers, with role-specific tracks
- Deliver onboarding live and asynchronously: cohort sessions, workshops, certifications, and role-plays
- Introduce what AI Fluency means at Sierra and how to incorporate it into daily sales activities (account research, call prep, call recaps, pipeline updates, etc.)
- Make sure every seller can explain, demo and stand behind how Sierra uses AI, so they can speak credibly with customers who are learning to deploy AI themselves
- Establish baseline ramp metrics (time to first meeting, first deal, quota attainment, SE readiness) and set targets for reducing them
- Use AI tools to scale enablement itself: faster content creation, AI-driven role-play and call coaching, and self-serve answers to seller questions
- Partner with Product, Marketing, Sales Leadership, and Sales Engineering to keep content accurate as the product and market change
- Recruit subject-matter experts, including top sellers and SEs, to teach and coach in the program
- Gather feedback from new hires and managers, and iterate on the program quarterly
- Build the global program so it can be adapted for regional teams, including our London office
WHAT YOU’LL BRING
- 6+ years in sales enablement at a high-growth B2B software company, with hands-on onboarding or training experience and experience managing cross-functional programs
- Experience designing and delivering onboarding for both quota-carrying sellers and technical sellers
- Track record of prioritizing competing requests from senior stakeholders and saying no with data
- Track record of tying enablement work to business outcomes, not just completion rates
- Strong facilitator, comfortable teaching experienced sellers and executives
- Willing to do the hands-on work in the early months, not just manage it, and comfortable building from scratch with limited process and few resources
- Able to learn a technical product ([AI agents / enterprise software]) well enough to teach it credibly
- Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work
EVEN BETTER…
- Experience running sales kickoff or product launch enablement
- Experience selling or supporting sales in AI, SaaS, or enterprise software
- Familiarity with enablement platforms (e.g., [Highspot, Seismic, Salesforce, Gong])
- Experience running onboarding through rapid headcount growth, or handing a program to a successor
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you’ll do
We are looking for a Compensation Partner to join our Compensation team. In this role, you'll play a critical part in supporting and evolving our global compensation programs through robust analysis, scalable processes, AI-native workflows, and cross-functional collaboration. You will serve as a trusted compensation subject matter expert to stakeholders and employees as we continue to grow.
- Conduct detailed compensation analysis and modeling, leveraging AI and automation to support program design and decision-making.
- Lead market benchmarking efforts globally, building scalable workflows for market reviews and ongoing evaluation of internal equity and external competitiveness.
- Manage the execution of our compensation planning cycles, with a focus on data accuracy, analysis, and process optimization.
- Partner with the Recruiting team to optimize offer processes, providing market intelligence and internal equity insights.
- Support stock plan administration, partnering with Legal to manage equity grant processes and improve the accuracy and employee experience of equity operations.
- Develop and maintain compensation tools, dashboards, and self-service experiences that enable Recruiting, People, and business leaders to access compensation insights.
- Champion AI-native workflows by integrating AI tools and automation into compensation processes to improve operational efficiency and surface sharper insights.
WHAT YOU’LL BRING
- 5+ years of compensation or total rewards experience in high-growth technology environments.
- Proven experience developing and maintaining compensation bands, including sales OTE and equity frameworks, and job architectures at scale.
- Strong understanding of global compensation practices, with experience supporting international markets.
- Hands-on experience with equity compensation, including RSUs and stock options, and comfort navigating equity administration processes and platforms such as Carta.
- Highly collaborative, with a track record of building strong cross-functional partnerships, particularly with Recruiting, Legal, and People teams.
- Skilled in leveraging compensation data platforms such as Pave, Radford, and Levels.FYI http://Levels.FYI, and HRIS platforms such as Workday to generate insights and inform decision-making.
- An AI-native operating mindset: you instinctively look for ways to use AI, automation, and technology to improve how work gets done rather than defaulting to manual processes.
EVEN BETTER…
- You've supported compensation programs spanning multiple geographies, including navigating local pay regulations, statutory requirements, and regional market data.
- You have experience at a large or high-growth technology company and understand how to design scalable compensation programs and processes.
- You’ve built AI-powered or automated workflows that replaced manual operational processes or created new self-service capabilities.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Brazil
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: Mexico
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: United States
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
THE OPPORTUNITY
Help Scout is building a sales-led outbound motion to win more mid-market customers. Most of our pipeline comes from inbound today & we are changing that mix. This role is the engine for it.
We're hiring our first Business Development Representative to join our sales team. In this role, you’ll open conversations with the companies that fit us best and drive pipeline for our Account Executives. You'll also help shape the outbound playbook: which accounts, which messages, and which channels work. As our first BDR, we’re not looking for someone to run an established playbook… we're looking for someone who is eager to help shape one.
Does that sound like you? If so, here’s more about the role:
WHAT YOU’LL DO
- Research and personalize. Use an AI tech stack to find the right prospects, from Support/Success leaders to Operations management and company executives. You'll maximize engagement by tailoring outreach using our messaging frameworks and templates, and will check AI-generated drafts before sending.
- Work defined target account lists. Prospect into a defined list of ideal-fit mid-market companies based on our ICP criteria & strategic campaigns, and flag accounts that are not the right fit.
- Execute multi-channel outreach. Manage outreach across several channels, including email, phone, LinkedIn, and video.
- Test and iterate. Run messaging, personas, and channels tests, track what converts at the highest rates, and recommend changes to drive continuous improvement.
- Report on results. Maintain updated reports and dashboards that illustrate your success rates across campaigns and performance towards your targets. Regularly review results and thoughtful recommendations for improvement with your manager.
- Hand off cleanly. Partner closely with Account Executives to brief them on sourced meetings with well documented details about the contacts, accounts and messaging that led to the booking. Use AE feedback to regularly improve your hand-offs.
ABOUT YOU
- You have 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company, with a track record of meeting pipeline or opportunity targets.
- You've prospected into companies with 250+ employees and know how to tailor messaging based on industry, job title and additional criteria.
- You’re a great communicator, both with prospects and internal colleagues.
- You actively use AI tools in your workflow for research, list building, or writing, and can recommend what works (experience with HubSpot & GTM platforms like Apollo, ZoomInfo, Sales Navigator or similar solutions a plus).
- You can thrive in a fast-paced, dynamic environment.
- You're coachable and want to grow into a closing role.
COMPENSATION AND BENEFITS
We use a competency-based approach to pay, and pay is the same no matter where in the U.S. you live.
Base salary: $71,000 - $77,000
On-target earnings (OTE): $102,000 - $111,000
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect in GitLab's Southern EMEA team, you'll be a trusted advisor to GitLab prospects and customers in the MEA region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.
Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you’ll do
Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across Italy to shape and execute account strategies that support new customer acquisition and expansion.
Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
What you’ll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Fluency in Arabic.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives, with this role focused on opportunities across Southern EMEA and reporting into a regional Solutions Architect Manager. The team helps customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. The team is focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a SLED Solutions Architect, you'll be a trusted technical advisor to State, Local, and Education customers in every state east of the Mississippi River: state agencies, counties, cities, special districts, community colleges, and public, private, and research universities. These organizations deliver services residents and students rely on every day, often with lean IT teams, aging systems, fixed fiscal-year budgets, and growing cybersecurity threats.
You'll show them how GitLab's DevSecOps platform and AI capabilities, including the GitLab Duo Agent Platform, help them modernize legacy applications, protect sensitive resident and student data, meet state and sector compliance requirements, and do more with the staff they have. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and translate platform capabilities into outcomes that agency leaders, CIOs, CISOs, and procurement officers can defend in a budget request or an RFP evaluation.
You'll partner closely with SLED account executives, channel partners, and systems integrators, provide technical guidance from first conversation through successful deployment, and bring the voice of the SLED customer back into Product, Sales, and Marketing.
Location and travel:
The territory covers all states east of the Mississippi River. The candidate must reside in the Northeast part of the United States. This role requires up to 50% travel.
What you'll do
Engage SLED customers onsite and remotely, from state capitals to university campuses, with tailored demos, technical presentations, and hands-on workshops that tie GitLab to their mission.
Partner with SLED account executives to shape account strategies that align with each customer's fiscal year budget cycle, legislative appropriations, IT modernization plans, and grant or federal pass through funding.
Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, and provide technical responses for RFIs, RFPs, RFQs, and security questionnaires.
Support purchases made through cooperative purchasing agreements and statewide contract vehicles by working with channel and reseller partners.
Guide customers through state and sector security requirements, such as GovRAMP and NIST frameworks, and show how GitLab's built in security, auditability, and deployment options reduce compliance burden.
Help agencies and institutions modernize legacy and mainframe applications, such as unemployment insurance, tax, DMV, benefits, and student information systems, using GitLab and AI-assisted development to lower risk and offset shrinking pools of legacy skilled staff.
Advise customers on adopting AI responsibly, including the GitLab Duo Agent Platform, in line with state AI policies, governance boards, and data privacy requirements.
Lead the creation of Customer Success Plans that capture technical success criteria and handoff details, ensuring a smooth path to deployment and adoption, often for IT teams with limited capacity.
Work alongside Account Executives to build data driven business cases that quantify delivery bottlenecks, giving customers a defensible basis for budget requests and clear evidence of return on taxpayer investment.
Build relationships with CIOs, CISOs, agency directors, enterprise architects, faculty, research computing leaders, and procurement officers so they become advocates for GitLab, including across agencies and campuses that share services.
Collaborate with systems integrators and state IT shared-services organizations to scale GitLab adoption across multiple agencies, local governments, or campuses.
Serve as the SLED customer advocate internally, channeling feedback on procurement, compliance, and deployment needs to Product, Sales, and Marketing.
Stay current on GitLab and related technologies, and create reusable SLED demos, reference architectures, and assets for customers and partners.
What you'll bring
Background in technical pre-sales, consulting, or IT roles serving state agencies, local governments, or public, private, and research universities, where you guided customers through evaluations and solution design.
Working knowledge of how SLED organizations buy technology: RFP and RFI cycles, cooperative purchasing agreements, statewide contracts, fiscal-year budgeting, and the role of resellers and systems integrators.
Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.
Experience with cloud, hybrid, and self-managed deployments in regulated environments, including government cloud regions, and an understanding of data residency and sovereignty concerns.
Familiarity with security and compliance frameworks common in SLED, such as GovRAMP and NIST SP 800-53.
Ability to connect technical solutions to mission outcomes, such as resident service delivery, cyber resilience, cost avoidance, and workforce efficiency, and to advise senior stakeholders on tradeoffs and options.
Strong communication and relationship-building skills, including presenting to both technical teams and non-technical leaders such as agency heads, procurement officers, and university administrators.
Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.
Nice to have
Prior experience working in or for state or local government IT, or a university IT or research computing organization.
Experience with legacy or mainframe modernization programs.
Familiarity with AI governance practices in the public sector, such as AI use-case inventories, acceptable-use policies, and risk assessments.
About the team
The SLED Solutions Architect role is part of GitLab's Public Sector Solutions Architect team, a group of trusted technical advisors who help government and education customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices.
On the SLED team, you'll help customers solve challenges unique to state, local, and education organizations: protecting resident and student data, modernizing mission-critical legacy systems, buying through public procurement processes, and stretching limited IT staff and budgets. You'll also bring SLED customer insights back to GitLab to shape product direction.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As part of the SaaS Manager https://1password.com/product/saas-manager team, you'll be building the platform that IT and Security teams rely on to discover, govern, and optimize their AI and SaaS ecosystems (work that just earned 1Password recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms). You'll work on real problems: uncontrolled AI spend, shadow IT, SaaS sprawl, and the complex access lifecycles that come with it. Following 1Password's acquisition of Trelica in early 2025 https://blog.1password.com/1password-acquires-trelica/, you'll join a collaborative team with a startup mindset backed by the resources and mission of one of the most trusted names in security. As we scale the platform to meet our enterprise-scale ambitions, you'll help shape not just what we build, but how we build it.
We are looking for an Intermediate Developer who is energized by doing meaningful work, growing fast, and building great software alongside great humans. This is a role for someone with a solid technical foundation who knows how they learn, takes real ownership of their work, and is ready to make an impact from day one.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2–4 years of professional software development experience with some knowledge of .NET/C# and exposure to MongoDB or a comparable document database
- You know how you learn, and you learn quickly: you're comfortable picking up new concepts, technologies, and codebases, and you don't need everything handed to you before you can get started
- You take real ownership of your assigned work: you follow through, flag problems early, and hold a high bar for what "done" means
- You write clean, well-tested, well-documented code and you understand why those things matter in a production environment
- You're a strong collaborator: you communicate clearly, ask good questions, and work well with teammates across engineering, product, and design
- You're curious about how agentic AI tools fit into your own development workflow and you use them thoughtfully
- You're proactive by nature: you look for opportunities to improve the codebase or the team's processes and you surface them, even when you haven't been asked
Bonus points for:
- Comfort across a wide range of technical stacks (.NET/C#, MongoDB, Go, Rust, TypeScript, React, and others); you evaluate technology on its merits for the problem at hand, not personal preference, and you pick up new languages quickly
What you can expect:
- Deliver features and improvements on the SaaS Manager platform
- Take end-to-end ownership of well-defined features from initial development through production
- Participate actively in code reviews, giving and receiving thoughtful feedback, and use both as opportunities to grow your technical judgment
- Write meaningful tests and clear documentation as part of your regular workflow, not as an afterthought
- Collaborate with product managers and designers to understand the customer problems behind your work and advocate for good outcomes within your scope
- Surface blockers and open questions early, keeping yourself and your teammates unblocked and the work moving forward
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team!
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experienc
Location
This role will be emote and located in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280- $145,350.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,300. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the team
The Subscription Strategy & Performance team sets the strategic direction and performance bar for Wolt+ and Deliveroo Plus across EMEA. We sit within Subscription EMEA, whose vision is to build the best local-commerce membership programme in the region. The Strategy & Performance team owns the subscription strategy, planning rhythm, and performance, turning subscriber data into priorities, investment choices, and leadership-aligned strategies that other teams can act on. We work closely with other subscription teams and market teams.
About the role
We're looking for a Senior Associate to to own strategic projects and lead analyses that help define the strategy & goals for the team. You’ll partner closely with other subscription team members and local market teams to identify opportunities, align priorities and execute initiatives. You'll be expected to move fluidly between deep-dives, planning inputs, and stakeholder communication, and to be a trusted subscription counterparty on cross-functional projects. Success means you become the trusted counterparty for subscription related topics, leadership trusts your outputs, and your work helps to guide our priorities.
Typical problems you'll own
Where is subscription performance ahead or behind ambitions, what are the drivers and what interventions should we drive?
How do we ensure we stay competitive and build a top class membership product across markets?
What do customers value and how should we improve our product to be closer to our vision of a leading EMEA local-commerce membership programme?
What you’ll be doing
Identifying opportunities to improve subscription program performance across markets by analyzing gaps, doing opportunity sizing
Building recommendations on levers to pull & product features to build to boost growth, improve profitability and build a winning subscription program
Translating findings and recommendations into leadership communications: writing clear strategy documents and presenting recommendations, trade-offs
Helping to set prioritization among investment choices when engineering, product and ops capacity is limited
Helping to run the weekly operating & reporting cadence
Exploring how AI and automation can speed up reporting, insight generation and recurring analysis workflows
Our humble expectations
2+ years of experience in strategy & operations, strategy consulting, investments, or business operations - ideally with exposure to subscription/membership businesses, or consumer tech
Commercial acumen: comfortable with consumer subscriber and marketplace dynamics; able to connect analyses to business implications and understand the consumer lens
Analytical rigour: You go from question to query to narrative without needing a dedicated data engineer. You can read code, you’re comfortable with AI tools and master spreadsheets
Bias for action and ownership: you bring structure to ambiguous problems and drive work to a finish, driving execution beyond recommendations
Cross-functional influence: able to work with product, finance, legal, and local markets and align people around evidence
Excellent written and verbal communication in English; you present trade-offs clearly to senior audiences
Based in Helsinki or Berlin and comfortable with occasional cross-border travel as needed
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Ecosystem Operations Manager at GitLab, you'll own the technology, processes, and operational infrastructure behind our channel, distribution, original equipment manufacturer (OEM), global systems integrator (GSI), and managed service provider (MSP) partnerships. You'll shape how our partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. You'll combine operational strategy with hands-on execution, using artificial intelligence (AI) to automate workflows and help ecosystem operations scale.
What you'll do
Design and govern end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash. Partner with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolve complex registration, quoting, and billing escalations.
Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale (NFR) licenses, rebates, and incentives, including eligibility tracking, approval routing, and payments.
Own and administer the partner technology ecosystem, including Impartner partner relationship management (PRM), Salesforce customer relationship management (CRM) partner objects, deal registration, and partner portals. Maintain system health and data integrity, and co-manage vendor roadmaps, renewals, and service-level accountability.
Partner with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, enterprise resource planning (ERP), quoting, billing, and financial systems, including partner attribution and compensation data flows. Lead prioritization and user acceptance testing (UAT) for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
Own the ecosystem data model and work toward one standard partner attribution record across the customer lifecycle. Serve as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data, and maintain reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance, covering opportunity corrections, partner splits, territory review, and reconciliation.
Identify, build, and deploy AI agents to automate workflows such as deal registration routing, NFR provisioning, partner data quality checks, and reporting. Evaluate processes for opportunities to reduce manual effort, improve consistency, and shorten cycle times.
Maintain the authoritative ecosystem process map, runbooks, and training materials. Support tool configuration, testing, and end-user training. Own channel price files and partner quoting for product launches and stock keeping unit (SKU) changes. Coordinate improvements with operational peers, IT, Finance, Product, and Legal through GitLab Work Items.
What you'll bring
Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.
Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration.
Strong working knowledge of Salesforce CRM, including partner objects, opportunity management, Flow, validation rules, reports, and dashboards.
Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash, plus an understanding of OEM, GSI, and MSP transaction structures and operational requirements.
Direct experience operating partner programs, including tiering, certification compliance, rebates, and incentives, with responsibility for execution and compliance.
Experience designing and documenting complex operational processes for distributed teams, translating business needs into detailed system requirements and configuration, and leading user acceptance testing through release.
Hands-on experience using AI tools and building agents to automate operational workflows, from evaluating opportunities to delivering working solutions.
Experience resolving ambiguous operational escalations across systems, teams, and partner relationships, and aligning Deal Desk, IT, Finance, Compensation, Legal, and Sales around operational changes.
About the team
Our Ecosystem Operations team works closely with Systems, Revenue Technologies, Deal Desk, Ecosystem Programs, Enablement, Finance, Compensation, and Legal. We enable consistent execution across Ecosystem Operations Specialists and cross-functional partners. You'll also partner with the Senior Hyperscaler Operations Manager, who owns Amazon Web Services and Google Cloud operations, on shared systems, the ecosystem data model, and month-end close.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Americas Sales Business Partner Manager.
About the job
We are seeking an
Americas Sales Business Partner Manager
(SBP) to serve as the right hand Sales Ops leader to leaders across the Americas Sales organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals. The ideal candidate is a hands-on Sales Operations leader with deep go-to-market (GTM) and enterprise-scale software/tech experience in sales strategy. Success requires tight alignment and collaboration with your peer Sales Operations functional leaders ( Strategic Operations, Sales Compensation, GTM Initiatives and GTM Analytics, GTM Enablement) and company-wide cross-functional teams such as HR, finance, marketing, product and more.
Responsibilities
In this role, you’ll:
Be the Business partner to GTM leaders; challenge the status quo.
Shape & execute business strategy to address risks / obstacles / opportunities.
Translate strategy into actionable operational plans & execute.
Be the Voice of sales in cross-functional initiatives.
Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales
Manage forecast and pipeline health; drive predictability for month/quarter/year.
Provide business performance insights; facilitate decision-making.
Produce recurring & ad hoc exec business updates.
Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 20, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Contract Talent Acquisition Sourcer at GitLab, you'll help build strong candidate pipelines for our sales team in the APJ region in a fully remote, distributed company. You'll focus on finding and engaging passive talent for sales roles, while partnering closely with recruiters, hiring managers, and business leaders to understand hiring needs and local market dynamics.
This is a highly outbound role where your research, outreach, and judgment will directly influence hiring outcomes. You'll also help strengthen sourcing practices by mapping talent markets, building pipelines, and improving how we identify and connect with great candidates in a values-driven environment. In this role, you will primarily focus on engaging with Account Executive talent to build proactive pipelines and benches, in addition to working active requisitions.
Please note this is a 12 month contract.
What you'll do
Source, screen and engage passive candidates for sales roles across the APJ region using LinkedIn, online research, and other outbound channels.
Build representative candidate pipelines with meaningful focus on identifying talent from a wide range of backgrounds and experiences.
Partner with recruiters and hiring managers to understand role requirements, business priorities, and ideal candidate profiles.
Map talent markets and gather intelligence on competitors, locations, and candidate pools to inform sourcing strategies.
Assess candidate alignment for specific roles, teams, and GitLab's values, and share clear recommendations with recruiting partners.
Screen and qualify candidates, building and maintaining talent benches across multiple countries in the APJ region to ensure strong pipeline depth and readiness for evolving business needs.
Deliver a strong candidate experience through thoughtful outreach, timely communication, and professional relationship building.
Continuously improve sourcing workflows, outreach approaches, and research methods to increase efficiency and quality.
Maintain accurate activity and candidate data in applicant tracking and recruiting systems, and stay open to learning new tools and processes.
What you'll bring
Relevant experience in recruiting and/or sourcing, including direct experience sourcing passive candidates in a fully outbound environment.
Experience sourcing for Account Executive and other sales roles, ideally within the software industry.
Strong research skills and the ability to identify, map, and engage talent across competitive regional and global markets.
Experience working directly with recruiters and hiring managers to align on hiring needs and adjust sourcing strategies as priorities change.
Clear written and verbal communication skills, with the ability to build trust across teams, candidates, and time zones.
Strong organization skills and comfort managing multiple searches, deadlines, and competing priorities.
Familiarity with applicant tracking systems and recruiting tools. Experience with Greenhouse or LinkedIn Recruiter is ideal.
Comfort working remotely in an asynchronous environment, along with willingness to learn and use tools such as GitLab.
About the team
The Talent Acquisition team at GitLab helps the company grow by finding people who can contribute to our mission and thrive in our all-remote environment. Within that group, sourcing plays a key role in reaching talent that may not be actively applying, especially in competitive markets and business-critical functions. You'll work with teammates who care deeply about candidate experience, thoughtful partnership, and inclusive hiring practices. The team values clear communication, strong market insight, and steady iteration in how we work. This role is especially important as GitLab continues to grow go-to-market teams in APJ, where strong regional knowledge and effective collaboration across time zones can help teams hire with more focus and confidence.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, our people are our greatest asset, and HR is central to our business success. We are looking for a hands-on, strategic HR Business Partner (HRBP) to lead HR initiatives across India from our Mumbai office.
What You Will Do
Serve as a trusted partner to regional leaders
Act as the trusted, primary HR advisor and coach for managers and senior leaders in your market on a wide range of topics, including team effectiveness, performance management, and employee relations.
Translate the regional business agenda into actionable people priorities, aligned with our global HR strategy.
Provide expert guidance on local labour laws and cultural nuances so that HR practices are compliant and effective across all markets in your scope, in partnership with the Global Labour Law Manager.
Activate and localise global HR initiatives
Lead the rollout and implementation of global programmes in areas such as employee engagement, performance management, and well-being.
Gather feedback from the region to help improve and iterate on global tools and strategies, ensuring they are fit for purpose.
Where market-specific needs arise, take the lead on designing and executing local initiatives from start to finish, in partnership with the appropriate Centre of Excellence (CoE) team.
Champion culture and employee experience
Act as a culture enabler, coaching managers on how to embody Aleph’s values (Solutions-Driven, Constantly Evolving, One Team) in their daily leadership.
Support the entire employee lifecycle, ensuring a positive and consistent experience from onboarding to offboarding.
Drive a proactive retention strategy for your region using data, stay interviews and exit interviews, and partner with managers on targeted action plans.
Drive talent and performance excellence
Coach managers on navigating performance improvement plans (PIPs) and on holding effective performance and development conversations.
Partner with Talent Acquisition and People Services Delivery to support workforce planning and key hires within the market.
Support employer branding initiatives to position Aleph as a top employer in your market.
Collaborate with our Centres of Excellence (CoEs) to bring expertise in rewards, talent, and people services to your business stakeholders.
Collaborate with global and regional Finance on the annual budget process and the quarterly Rolling Forecast.
Maintain operational excellence
Ensure the integrity and accuracy of employee data in the HRIS (meHRaki, powered by Workday) for your market.
Oversee key HR administrative processes, such as Job Requisitions, Creating Positions and Terminations, ensuring they are efficient, compliant, and deliver a seamless experience for employees and managers.
Partner with the global HRBPs when necessary.
What We Are Looking For
Proven experience:
Several years of HR experience in a similar role (for example HR Manager, HR Business Partner or People Partner), preferably with responsibility for multiple countries in a fast-paced, international environment.
Local expertise:
Strong knowledge of labour and social security laws in the market (for example, India’s Labour Codes).
Pragmatic and proactive:
A hands-on, execution-focused mindset and the initiative to solve problems. You are comfortable managing both strategic and operational tasks.
Strong communicator and partner:
You build trust quickly and act as an effective sparring partner for managers and leaders. You have excellent verbal and written communication skills.
Coaching mindset:
A passion for developing leaders and helping people grow.
Cultural adaptability:
High cross-cultural sensitivity and the ability to adapt your approach to different markets and audiences.
Collaborative team player:
A highly collaborative style and a team-oriented mindset, ready to work closely with a dynamic, cross-cultural HR team.
Why Join Aleph
Impact:
Be the primary HR advisor to local leaders in a business that connects major global platforms with advertisers and consumers across 120+ markets, and turn the regional business agenda into real people priorities.
Growth:
Work alongside global Centres of Excellence in rewards, talent and people services, lead local initiatives from design to delivery, and gain hands-on exposure to the budget and Rolling Forecast process with Finance.
Team culture:
Join a collaborative, cross-cultural HR team built around three values: Solutions-Driven, Constantly Evolving and One Team.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
leadГеография найма не уточнена
ОфисleadSan Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; The candidate must reside in the Northeast part of the United States; The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices
УдалённоRemote (United States | Canada)
УдалённоRemote - US
seniorHelsinki, Finland
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - US
УдалённоRemote - Colombia
УдалённоRemote, Australia; Remote, Singapore; You'll also help strengthen sourcing practices by mapping talent markets, building pipelines, and improving how we identify and connect with great candidates in a values-driven environment; Relevant experience in recruiting and/or sourcing, including direct experience sourcing passive candidates in a fully outbound environment; Clear written and verbal communication skills, with the ability to build trust across teams, candidates, and time zones; This role is especially important as GitLab continues to grow go-to-market teams in APJ, where strong regional knowledge and effective collaboration across time zones can help teams hire with more focus and confidence