Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration.
What You’ll Be Doing
Drive product feature delivery.
Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality.
Run campaigns end-to-end.
Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features.
Grow trading volume and assets through campaigns.
Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics.
Own channel
attribution
and analysis.
Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation.
Monitor and optimize.
Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports.
What We Look For In You
3+ years in product management, growth, or campaign operations — ideally with trading or fintech products.
Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions.
Solid understanding of trading products (spot, derivatives, TradFi) and their users.
Comfortable driving execution across functions and keeping many moving parts on track.
Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on.
Nice-To-Haves
Crypto-native or fintech background.
Genuine interest in trading, with hands-on trading experience.
Global market growth experience.
Comfortable leveraging AI tools to boost output.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Budapest, Budapest, Hungary
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
W
hat We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of English & Portuguese language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule to support 24x7 language-related operations.
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite.
Why Join Us?
Competitive remuneration package
Yearly performance bonus
Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
Employee engagement, recognition and appreciation program.
Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Our world-class Channel Sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for generating new partnerships with private equity firms that drive introductions to sales opportunities for Ramp.
What You’ll Do
- Generate new partner opportunities with private equity firms through direct outreach
- Engage and qualify new partner prospects through consultative conversation over a variety of outreach methods, including but not limited to: emails, calls, events, and social channels
- Conduct research on Private Equity firms to understand fund structure, investment thesis, deal history, and key stakeholders to assess potential fit and tailor outreach to prospective partners
- Educate key decision-makers in financial institutions about Ramp’s partnership program and convey the value that Ramp can provide to their portfolio companies
- Partner with cross functional teams including Channel Partner Managers, Marketing, and Operations to strategically grow Ramp’s partner ecosystem
- Find new and unique ways to build and develop partner relationships
- Maintain accurate client relationship data within Salesforce
What You Need
- Strong written and verbal communication skills
- Excellent listening skills and energetic and professional phone and zoom presence
- Prior experience within partnerships, channel sales, or sales development
- High level of comfort with sales, prospecting and both virtual and in person
- Dedication to tracking and improving performance and efficiency on a daily basis
- Deep interest in understanding specific business challenges with the different verticals
- Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way
Nice to Haves
- Prior experience partnering with or selling to Financial Institutions, like Private Equity or Venture Capital firms
- Background in Financial Services, preferably Investment Banking, Private Equity, Venture Capital, or experience working at a private equity or venture capital
- Prior experience with customer-facing and/or sales roles
- Prior CRM experience (preferably Salesforce)
- Experience at a high-growth startup
- Ability to understand financial services
- Bachelor’s degree from a four-year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Washington, DC; New York, NY
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
We’re looking for a Payments Counsel to join our growing Legal team. You’ll be a trusted advisor across the business, ensuring our products, licenses, and partnerships are structured and executed in compliance with applicable payments regulations. This is a highly cross-functional role, working closely with Compliance, Risk, Product, and Business Development.
What you’ll do
- Advise on U.S. and EU payments regulations, including state money transmission laws, federal banking regulations, PSD2/PSD3, EMD2, e-money licensing, card network rules, and virtual asset frameworks.
- Partner with Compliance and Licensing teams on MTL applications, international licenses, and ongoing obligations.
- Draft card holder agreements across multiple jurisdictions.
- Draft, review, and negotiate commercial agreements with banks, payment processors, card networks, and vendors.
- Manage relationships with outside counsel on specialized regulatory or jurisdictional issues.
- Assist with responses to regulators and participate in audits, exams, and inquiries.
- Stay ahead of regulatory changes affecting payments, crypto, and fintech; help shape internal strategy and external engagement.
You are likely to succeed if you have:
- A JD from a top-level law program. Preference for US-trained lawyers, but international JDs will be considered.
- At least 5–8 years of legal experience, focused on payments, fintech, financial services regulation, or related areas.
- Strong understanding of US and EU payments regulations, including state MTLs, the Durbin Amendment, Regulation E, PSD2/PSD3, EMD2, EMI licensing, and card network rules.
- Experience advising on commercial contracts and regulatory issues for fintech or payments companies.
- Excellent written and verbal communication skills; able to translate complex regulation into clear business advice.
- A collaborative, business-oriented mindset; comfortable working across multiple teams and time zones.
Bonus attributes:
- Digital assets/crypto regulatory experience (e.g., VASP regimes, MiCA).
- Prior in-house experience at a fintech, payments company, or financial regulator.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
Finance at seQura runs on data: recurring calculations, regulatory processes, provisioning, reporting cycles, and profitability tracking. As a Senior Financial Product Data Analyst, you'll own the link between how Finance actually works, the KPIs it tracks, and the decisions those KPIs drive, turning that understanding into reliable, self-service data products.
This isn't a "receive a ticket, write a query" role. You'll work closely with Finance and Finance Tech teams to understand why a number matters before you model it, then build trusted data products that Finance teams can use independently.
Your work will directly improve how Finance operates, helping establish a single source of truth for revenue, enabling self-service reporting, and ensuring the business can make confident decisions based on reliable data.
What challenges you'll be solving 🚀
Learn seQura's Finance domain deeply enough to understand which KPIs matter, why they matter, and the business decisions they support—from pricing and provisioning to servicer settlement and product profitability.
Design and build production-grade data products, not just queries: dbt models on Redshift, fully documented and tested to Single Source of Truth standards, together with the Metabase dashboards and self-service datasets that sit on top of them.
Partner directly with Finance stakeholders to translate complex financial and regulatory processes into robust, reliable, and auditable data models.
Validate and reconcile critical Finance outputs, including servicer reports, provisioning runs, and amortisation tables, ensuring they are accurate and audit-ready.
Chase data quality issues back to their source, working closely with Data Engineering to solve problems upstream instead of applying downstream workarounds.
Help close the existing revenue gap between operational systems and the data warehouse while improving Finance models for defaults and amortisation.
Present findings, recommendations, and new data products directly to Finance leadership, connecting the data back to the business decisions it's meant to support.
Contribute to broader Data & AI governance initiatives, including metadata, documentation, and data catalog work wherever it impacts Finance.
About the Data team
🧩
Team mission
To turn seQura's raw data into trusted, well-governed data products that power business decisions, reporting, and AI across all domains.
What we own
The dbt transformation layer across business domains.
The Single Source of Truth (SSOT) for key business metrics.
Semantic models that enable consistent reporting and analytics.
Data contracts and governance standards across domains.
Data lineage, documentation, and discoverability.
Data quality, testing, and monitoring to ensure trusted data products.
Team Structure
You'll join a team of four Analytics Engineers, working alongside a Data Governance Lead and reporting to the Head of Data.
You'll collaborate closely with FP&A, Accounting, Treasury, Finance Tech, Data Engineering, and the wider Data & AI team to ensure Finance data is accurate, governed, and easy to consume.
How we work
We treat data as a product, with clear ownership, quality standards, and consumers.
We build self-service data products rather than one-off reports.
We understand the business context before building data models—we care as much about why a metric exists as how it's calculated.
We work closely with domain experts to turn business knowledge into reusable, trusted data assets.
We continuously improve data quality through governance, documentation, testing, and collaboration.
What to expect in the next 90 days
🏁
Month 1
Learn seQura's core Finance processes and KPIs, including pricing, provisioning, servicer settlement, and product profitability. Meet stakeholders across Finance and Finance Tech, and become familiar with the existing dbt models and Metabase dashboards supporting Finance.
Month 2
Take ownership of your first data quality or reconciliation initiative end-to-end, tracing issues back to their source alongside Data Engineering while contributing to an active dbt model.
Month 3
Deliver your first self-service Finance data product—a documented dbt model together with a Metabase dashboard—that Finance stakeholders can use independently, and present your work and recommendations to Finance leadership.
Tech stack & environment
🛠️
Our Finance Analytics stack is built around SQL, dbt, Redshift, and Metabase, enabling trusted, production-grade data products across Finance.
The team uses dbt for transformation and testing, Redshift as the analytical warehouse, and Metabase to deliver self-service reporting. OpenMetadata supports governance and discoverability, while Python and Airflow are used where automation or orchestration adds value.
What you’ll need 🤝
Must have:
5+ years of experience as a Data Analyst or Analytics Engineer.
Strong hands-on SQL skills.
Practical experience with dbt, including data modeling, testing, and documentation.
Experience building dashboards and self-service data products using Metabase (or an equivalent BI platform).
Demonstrated ability to understand Finance processes, not just execute against a specification, and translate that understanding into robust data logic.
Strong business mindset, with the ability to connect KPIs to the decisions they support.
Fluent English.
Nice to have:
Experience in fintech, lending, or BNPL environments.
Knowledge of provisioning, amortisation, EIR, or IFRS 9.
Python for analysis or lightweight automation.
Experience with data governance or catalog tools such as OpenMetadata.
Experience with orchestration tools such as Airflow.
Experience presenting data products directly to Finance or executive stakeholders.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Office workshops and meet-ups to encourage community participation and career growth.
Hybrid work from Barcelona
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with People Team
Hiring Manager interview
Technical take-home assessment
(async)
Live Peer review of the assessment
Meet the team
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Mumbai, India
Workplace: hybrid
At Aleph Holding, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an Associate Campaign Manager to support our team in Mumbai, India, driving Campaign Management and Publisher oversight across the APAC region. This role sits at the intersection of media execution, publisher strategy, and client advisory — requiring someone equally adept at optimizing campaign delivery in real time and presenting clear, strategic recommendations to senior stakeholders.
The position is responsible for end‑to‑end mobile app campaign performance, managing publisher relationships across the region, and partnering closely with Account Management to drive client outcomes. It also serves as the primary point of escalation for fraud prevention, traffic quality, commercial proposals, and billing operations.
What You’ll Do
Campaign Management
Own end-to-end campaign setup, launch, optimization, troubleshooting, and delivery across multiple APAC markets and channels.
Daily monitoring of pacing, spend, delivery, conversions, and DSP performance; proactively troubleshoot tracking issues and launch new campaigns with speed and precision.
Lead weekly performance reviews and publisher-level pacing assessments, identifying optimizations levers and acting on them swiftly.
Drive monthly budget allocation reviews and contribute to broader media strategy for key accounts.
Publisher Management
Manage publisher relationships across APAC, with accountability for quality assurance, onboarding, optimizations, and traffic control.
Monitor publisher performance daily - investigate underperforming traffic, respond to publisher inquiries, maintain CRM and fraud report updates.
Conduct weekly publisher performance reviews and lead optimization discussions; oversee new publisher onboarding and traffic quality analysis.
Account Management Support
Support Client Partners with performance insights, campaign troubleshooting, and strategic recommendations.
Respond daily to client inquiries, provide campaign status updates, and investigate performance concerns.
Participate in weekly performance calls with clients; prepare and deliver recommendations and custom strategy outputs as requested.
Fraud Prevention & Traffic Quality
Monitor and identify fraudulent activity, suspicious publishers, and traffic quality risks across the APAC portfolio.
Review fraud dashboards daily; investigate blocked traffic, rejected installs, and suspicious activity patterns.
Lead weekly publisher quality reviews and fraud trend analyses; generate and communicate optimization recommendations.
Finance & Billing Support
Support billing reconciliation and validation processes for APAC publisher activity.
Submit publisher invoices to the finance team on a weekly basis; proactively communicate on pending payments.
Provide monthly billing validation to all publishers, ensuring accuracy and timely resolution of discrepancies.
Commercial & Strategic Support
Support Client Partners and Management with campaign planning, proposals, inventory forecasting, and commercial requests.
Respond to rate card requests, provide inventory availability assessments, estimate campaign volume and KPI feasibility.
Support proposal development; deliver historical benchmark data and market insights to inform client strategy.
What You Need For This Role
Experience & Background
5+ years in mobile app performance advertising, ad operations, or programmatic media ideally within a DSP, ad network, or publisher-side environment.
Demonstrated experience managing publisher relationships and traffic quality in the APAC market.
Hands-on experience with mobile measurement platforms (e.g. AppsFlyer, Adjust, Kochava) and DSPs.
Prior exposure to fraud detection tools and traffic quality frameworks.
Skills & Competencies
Strong analytical mindset - comfortable working with large datasets and translating data into actionable insights.
Excellent communication skills; able to present complex performance narratives clearly to clients and senior stakeholders.
High attention to detail and operational rigour, particularly in billing and reconciliation workflows.
Commercial acumen - able to support proposal development and provide market benchmarking. · Ability to manage multiple priorities simultaneously in a fast-paced, cross-market environment.
Preferred Qualifications
Experience working across multiple APAC markets especially SEA
Familiarity with CRM tools and publisher onboarding workflows.
Proficiency in Excel/Google Sheets for reporting; SQL or BI tool experience a plus.
Fluency in English required; additional APAC language skills advantageous.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
#ALEPH
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a software engineer on the AI Solutions team, you will co-lead customer engagements with an AI Solutions Strategist. The Strategist owns business discovery, ROI narrative, stakeholder alignment, and rollout planning. The engineer owns technical discovery, solution design, prototyping, implementation, and production readiness.
This is a deeply client-facing role. You will spend significant time with customers and end users, moving projects from bootcamp and workflow discovery through implementation, launch, and steady production usage.
WHAT YOU’LL DO
- Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
- Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers.
- Create and maintain solution architecture artifacts:
- System context and data flow diagrams
- Integration plan across Ramp and customer systems
- Security model covering permissions, access patterns, and auditability
- Evaluation plan covering quality metrics, acceptance tests, and red-teaming
- Operational plan covering monitoring, alerting, incident response, and runbooks
- Leverage core Ramp primitives to build efficiently, reusing existing product capabilities wherever possible.
- Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
- Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
- Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
- Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.
WHAT YOU NEED
- Experience shipping production software in high-ownership environments.
- Ability to work directly with enterprise customers from discovery through production implementation.
- Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
- Strong fundamentals in ML/GenAI, including problem decomposition, evaluation, and deployment trade-offs.
- Strong coding ability in at least one of: Python, TypeScript/JavaScript, Java, Go, or similar.
- Ability to design secure, scalable systems and produce clear technical documentation.
- Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
- Experience with cloud architecture on AWS, GCP, or Azure, and distributed systems patterns.
- Experience building LLM systems, including RAG, agents, monitoring, and evals.
- Willingness to travel up to ~50% as needed, flexible based on project needs and client needs
- Nice to have: Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States (Remote); United Kingdom (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role
We are looking for product focused full stack engineers to work on Teleport itself. You will build the user interfaces and backend APIs to implement them for all parts of Teleport. You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementation, testing, and documentation.
Teleport is an open source project and most of the code you will write will be open source and written in Go (or Rust), TypeScript, React.
What You'll Do
- Making Teleport more efficient by adding server-side pagination and filtering capabilities https://github.com/gravitational/teleport/blob/master/rfd/0055-webui-ss-paginate-filter.md
- Making Teleport easier to use by designing experiences that guide the user through the setup and onboarding process.
- Building user interfaces that support our passwordless https://github.com/gravitational/teleport/blob/master/rfd/0052-passwordless.md vision.
What We're Looking For
- Go experience
- TypeScript and React experience
- Strong understanding of web security https://developer.mozilla.org/en-US/docs/Web/Security
How We Hire
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements.
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge in Go and TypeScript https://github.com/gravitational/careers/blob/main/challenges/fullstack/challenge.md using GitHub.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: El Salvador (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role
OKX is one of the world's leading digital asset exchanges, with a regulated and actively expanding presence across Latin America. We are looking for a senior compliance professional to join our LatAm team as Compliance Officer for El Salvador and permanent support for LatAm jurisdictions.
This role combines day-to-day case management with direct regulatory reporting obligations before local authorities, and requires the ability to independently lead process improvements while acting as the key liaison between the global compliance operations team and the regional team.
Strategic Responsibilities
Design, implementation and continuous improvement of the AML/CFT compliance program for El Salvador in alignment with the global standards.
Lead and implement process improvement initiatives across operational workflows and control frameworks throughout LATAM jurisdictions.
Serve as the primary point of contact between the global compliance operations team and the local/regional team, ensuring alignment on policies, procedures, escalation protocols, and regulatory standards.
Develop scalable solutions for operational efficiency, accounting for both current regulatory requirements and anticipated changes.
Drive cross-functional collaboration to address regulatory challenges, working with Legal, Finance, Risk, and Product teams as needed.
Contribute to knowledge-sharing across compliance functions and support training efforts for the regional team.
Daily Responsibilities
Throughout LATAM jurisdictions:
Review and resolve escalated Transaction Monitoring cases referred by the operational team: apply senior risk-based judgment to complex or ambiguous alerts, make final suspicious activity determinations, and ensure all case documentation meets the evidentiary standard required for regulatory defensibility.
Review and resolve escalated EDD cases for high-risk customers in accordance with local regulation requirements.
Make final match/no-match decisions on escalated sanctions screening cases referred by the operational team.
Review and determine escalated PEP cases, applying intensified due diligence measures where required and setting the standard for what warrants escalation in the first place.
Own the preparation and submission of Reportes de Operaciones Sospechosas (ROS/SARs) to the UIF.
Own the preparation and timely submission of all mandatory periodic regulatory reports before local authorities.
Qualifications & Experience
4–6 years of verifiable experience in global AML compliance standards applicable to VASPs/PSPs; in-depth knowledge of AML/CFT operations (CDD, EDD, transaction monitoring, sanctions, PEPs).
At least 2 years of verifiable experience in compliance with a Crypto company. [Mandatory]
Stakeholder management skills: ability to interact with senior leadership, and cross-functional teams.
Advanced knowledge of AML/CFT compliance operations, including CDD, EDD, transaction monitoring, sanctions, and PEP screening.
Demonstrated ability to independently manage high-risk cases and make sound, risk-based compliance judgments.
Proficiency with blockchain analytics tools (Chainalysis, Elliptic, TRM Labs or equivalent).
Knowledge of regional and global VASP regulatory frameworks, with focus El Salvador. Experience in additional LATAM jurisdictions is a plus.
Fluency in Spanish is required; English proficiency is strongly preferred.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
#LI-EWR1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brussels
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Qualifications:
5+ years of experience in the electronic security industry or a similar industry.
Sales experience in Belgium.
Fluent Dutch and French speaker, conversational English.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Key Responsibilities:
Develop and implement a strategic business development plan in Belgium, aligned with company objectives and market trends.
Identify, evaluate, and onboard partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
We offer:
Competitive wages - and a transparent motivation system.
A product that sells itself.
Car, MacBook and iPhone for work.
Pension plan.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
If you are a results-driven individual with a passion for business development, we would love to hear from you. Please submit your resume for consideration.
Location: Almaty, Kazakhstan
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Kazakhstan's, Central Asia’s and Caucasus’s digital advertising markets are one of the fastest-growing, and you could be at the very heart of it.
Aleph is looking for a Client Partner to work hand-in-hand with global digital platforms and lead new business growth across Kazakhstan. This isn't just another sales role. It's your chance to shape how the country's biggest brands connect with millions of consumers, build a legacy in a market that's just hitting its stride, and do it all backed by one of the world's most exciting platforms.
If you're ambitious, digitally savvy, and ready to make your mark on the Kazakh advertising landscape then we want to hear from you.
What You’ll Do:
Lead the Market:
Define and execute bold go-to-market strategies that grow our presence across Kazakhstan, Central Asia and Caucasus. You won't be following a playbook, you'll be writing it.
Drive Real Results:
Take full ownership of regional sales targets and consistently exceed them. Your wins directly shape the business.
Build Lasting Partnerships:
Cultivate a high-value portfolio of top agencies and advertisers built on trust, insight, and genuine value, not just transactions.
Expand Your Network:
Strengthen and grow your connections across Kazakhstan's and the CIS advertising and digital ecosystem. Your relationships are your superpower.
Shape Regional Strategy:
Collaborate with Client Partners across the region to develop short- and long-term revenue growth strategies that actually move the needle.
Elevate the Industry:
Host workshops, seminars, and educational events that raise the bar for advertising in Kazakhstan and position us as the go-to partner in the market.
Win as a Team:
Partner with internal teams and stakeholders to maximize product success and deliver an exceptional client experience every time.
What you need for this role:
Proven Sales Experience
: a strong track record in media or digital advertising sales, with real numbers to back it up
Client-First Mindset
: genuine passion for building relationships and a natural ability to earn trust
Analytical Thinking
: you turn data and market insights into sharp, winning strategies
Tech Fluency
: confident with Google Sheets, PowerPoint, and Keynote; Salesforce or CRM experience is a bonus
Deep Local Knowledge
: solid understanding of the Kazakhstan and broader CIS advertising landscape
Business-Level English
: strong written and spoken communication; Russian or Kazakh is a major plus
Industry Connections
: existing relationships with key agencies and advertisers in Kazakhstan give you a real head star
What Will Make Us Really Love You:
You don't just follow trends, you spot them early and help your clients act on them. You're energized by fast-moving environments, take initiative without being asked, and bring creative thinking to every conversation. Most importantly, you're driven by outcomes for your clients, your team, and yourself.
What you'll love about us:
Global Team, Local Impact
: Join a diverse, multicultural team operating across world markets, while making a direct impact right here in Kazakhstan and the CIS.
TikTok, Spotify, Digital Turbine Partnerships:
Be the driving force connecting the world's most influential digital platforms with Kazakhstan's and the CIS region's most iconic brands.
Real Career Growth
: From day one, you'll have access to mentorship, hands-on learning, and the kind of responsibility that accelerates careers.
Freedom to Innovate
: This is an environment where bold ideas are welcomed, ownership is encouraged, and great work gets recognized.
A Market at Its Peak Moment
: Kazakhstan's and the CIS digital ad market is at an inflection point. You'll be here for it and you'll help shape it.
Ready to own Kazakhstan's digital future?
Apply now and let's build something remarkable together.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are seeking a hands-on
Director of AI Enablement
to identify high-value business problems, deliver AI solutions in real operational environments, and turn proven approaches into reusable enterprise capabilities.
The role combines the business immersion and problem discovery of a
Deployment Strategist
, the technical delivery capability of a
Forward-Deployed Engineer
, and the product judgment required to standardize successful solutions. You will work directly with teams such as Compliance, Legal, Risk, Customer Service, Operations, and GBS, in partnership with Product, Engineering, Data, Security, and Infrastructure.
Success is measured by business impact and sustained adoption—not the number of pilots launched.
What You’ll Be Doing
1. Find and Prioritize High-Value Problems
Embed with business teams and frontline users to understand their workflows, decisions, data, constraints, and pain points.
Separate root causes from symptoms and determine whether the right answer is process redesign, better data, automation, AI, or a combination of these.
Prioritize opportunities based on business value, user reach, risk, feasibility, time-to-value, and reuse potential.
Translate ambiguous needs into clear problem statements, target outcomes, success metrics, and executable plans.
2. Build and Deliver Solutions
Define the minimum valuable product and rapidly validate it with real users and data.
Personally prototype solutions such as copilots, agents, workflow automations, and internal tools.
For larger or higher-risk initiatives, partner with Engineering and Data teams on architecture, integrations, security, reliability, evaluation, and production readiness.
Own delivery from discovery and prototype through launch, adoption, measurement, iteration, and handover.
3. Drive Adoption and Business Impact
Design solutions with users and adapt workflows based on real operational behavior.
Lead pilots, enablement, training, and change management required for sustained adoption.
Track outcomes such as time saved, cycle-time reduction, quality improvement, risk reduction, cost avoided, and active usage.
Ensure every initiative has a business owner, an adoption plan, and a sustainable operating model.
4. Productize and Scale What Works
Identify recurring workflows, data needs, integrations, and governance requirements across teams.
Convert successful deployments into reusable components, templates, reference architectures, or configurable products.
Decide when a need should remain bespoke, use shared components, or become a standardized product or platform capability.
Build practical playbooks and standards for opportunity assessment, prototyping, evaluation, productionization, and impact measurement.
Feed field learnings into shared Product and Engineering roadmaps, reducing duplicated and one-off solutions.
What We Look For In You
4+ years of experience across product management, technical delivery, solutions engineering, enterprise transformation, consulting, or software/data engineering.
Demonstrated ability to uncover high-value problems through workflow observation, data analysis, and stakeholder engagement.
Hands-on experience building and shipping AI, data, or automation-enabled solutions used in real operational workflows.
Strong product judgment, including prioritization, MVP definition, trade-off decisions, rapid validation, and avoidance of over-engineering.
Sufficient technical depth to prototype independently and work effectively with Engineering on data, integrations, architecture, security, evaluation, and reliability.
Working knowledge of LLMs, RAG, agents, tool use, prompt design, evaluation, observability, and human-in-the-loop systems.
Experience turning bespoke business needs into reusable products, shared services, or operating standards.
Strong communication and stakeholder-management skills across frontline users, technical teams, and senior executives.
High ownership and comfort operating in ambiguous, fast-changing environments.
Nice-To-Haves
Experience in fintech, crypto/blockchain, financial services, or another regulated industry.
Experience working with Compliance, Legal, Risk, Customer Service, Operations, or other non-engineering functions.
Experience with enterprise data platforms, knowledge systems, agent frameworks, workflow orchestration, or MCP-based integrations.
Experience leading an AI enablement function, forward-deployed team, internal product incubator, or multidisciplinary delivery team.
Familiarity with Lark/Feishu and enterprise internal-tooling ecosystems.
Expected Outcomes
Within the first 6–12 months, the successful candidate will be expected to:
Establish a repeatable approach for identifying and prioritizing high-value AI opportunities.
Deliver production use cases with measurable operational impact and sustained adoption.
Create clear ownership and decision paths from prototype to production, scale, handover, or stop.
Turn selected deployments into reusable capabilities adopted by multiple teams.
Build a network of business champions and technical partners capable of scaling AI adoption across the organization.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Senior Functional Safety Engineer on our Systems Engineering team, you will have the unique opportunity to contribute to the development of cutting-edge safety-related systems for our industrial and home robots. You will be working closely with the Functional Safety Lead to support safety lifecycle activities and will be leading the development of safety-critical subsystems.
This is a high-impact role for an experienced engineer with a proven record of delivering and certifying safety-related systems, preferably in the robotics domain. If you have a strong understanding of functional safety fundamentals & industry standards, innovative thinking, and a capacity for detailed work on complex systems, we'd love to hear from you.
WHAT YOU'LL DO
- Lead or support activities across the complete safety lifecycle, starting from initial concept all the way to validation and certification.
- Lead or support the development of novel safety assurance arguments, for individual subsystems as well as the overall products.
- Contribute to safety concept definition and support detailed technical development of safety-critical systems.
- Collaborate across disciplines to define, communicate, and validate safety-critical requirements for sensors, controllers, actuators including hardware and software.
- Perform safety analyses like FMEA, FMEDA, FTA etc.
- Create and maintain technical documentation to support the safety case, such as risk assessments, functional safety concept, safety requirement specifications (SRS), verification & validation plans and test reports.
- Ensure compliance with regulations and international standards.
WHAT WE'RE LOOKING FOR
- 5+ years experience and deep technical expertise in development of safety-critical systems.
- Proven record of applying functional safety standards for embedded systems (e.g. IEC 61508, IEC 62061, ISO 13849, ISO 26262 or similar).
- Experience with robotics safety standards (e.g. ISO 10218, ISO 13482, ISO 3691-4).
- Experience with safety case development and certification, especially for autonomous systems.
- Familiarity with safety standards for sensors and actuators (e.g. IEC 61496, IEC 62998, IEC 61800-5-2).
- Understanding of AI functional safety standards is a plus (e.g. ISO/IEC TR 5469, ISO PAS 8800 or similar).
- Hands-on experience of design, implementation and validation of safety systems for mobile robots or dynamic systems (e.g., AMRs, bipedal robots, exoskeletons, mobile manipulators or robots with collaborative applications).
- Strong verbal and written communication skills; author technical documentation, navigate deep technical analysis with expert engineers, and deliver high-level summaries to an executive audience.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a dedicated and proactive VIP Relationship Manager to join our Australian Strategic Markets team.
As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
What You’ll Be Doing
Primary goal: maximize revenue in the region through onboarding and retention of VIP clients
Formulate an AUM strategy and revenue optimization based on the product offering of OKX in Australia
Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
Lead our partnership work in Australia through identifying the right partners to work with plus executing any partnership negotiations
Manage relationships with high net worth individuals and key clients in Australia ensuring positive customer experience
Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition.
What We Look For In You
Bachelor’s degree in Business or a related field (or equivalent years of experience)
Fluency in English and Mandarin
Proven experience in VIP business development within the crypto, private banking, finance or trading industry
Strong analytical skills and ability to interpret market data to drive strategic decisions
Exceptional communication and negotiation abilities
Goal-oriented mindset, with a focus on achieving and exceeding targets
In-depth understanding of financial market dynamics and regulations in the ANZ region
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform.
In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production.
Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world.
What You’ll Own & Drive
Cloud-Native Infrastructure
- Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security.
Environment Setup & System Upgrades
- Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices.
Infrastructure as Code (IaC)
- Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments.
Production Reliability
- Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience.
Monitoring & Logging
- Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks.
Developer Support
- Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges.
Engineering Standards
- Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently.
Continuous Improvement
- Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability.
The Qualities That Set You Apart
Cloud-Native Mindset
- You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting.
Infrastructure as Code Enthusiast
- You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments.
CI/CD Experience
- You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery.
AWS Knowledge
- You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments.
Systems & Networking Understanding
- You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure.
Problem Solver
- You are comfortable investigating issues, asking questions, and working with others to find practical solutions.
Collaborative Communicator
- You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment.
Your Background
Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role.
Hands-on experience working with Kubernetes-based applications or environments.
Practical experience with Terraform and infrastructure automation.
Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions.
Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services.
Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S.
Experience supporting developers with infrastructure, deployment, or environment-related topics.
Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure.
Strong written and verbal communication skills, with the ability to explain technical topics clearly.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: District of Columbia; New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
You'll join Rain's lean legal team and take a leading role in our M&A and corporate development efforts as we scale globally. You'll operate as a strategic partner to Rain's leadership — identifying, structuring, negotiating, and closing acquisitions, investments, and other strategic transactions — while also supporting the broader corporate legal function across a fast-moving, heavily regulated fintech platform.
What you'll do
- Lead M&A execution: manage all legal aspects of acquisitions, divestitures, and strategic investments from LOI through closing and post-closing integration, including due diligence coordination, deal structuring, and negotiation of definitive agreements.
- Draft and negotiate transaction documents: purchase agreements, merger agreements, and ancillary documents (escrow agreements, transition services agreements, employment and consulting agreements, IP assignments), plus board and stockholder consents.
- Coordinate due diligence: partner cross-functionally with Finance, Compliance, Risk, Product, and Engineering to identify and assess deal risks and structure appropriate protections.
- Advise on corporate structure and expansion: support entity formation and structuring for international expansion, working with local counsel as Rain enters new markets.
- Support regulatory approvals in M&A, including change-of-control filings with state regulators (e.g., money transmitter license transfers) or foreign financial authorities (e.g., EMI, VASP, or payment institution license approvals).
- Support general corporate matters, including drafting and negotiating intercompany agreements, advising on corporate structuring, and handling other corporate legal needs as they arise.
- Collaborate across the legal team: partner with colleagues focused on licensing, compliance, and regulatory matters to align corporate transactions with Rain's regulatory obligations and licensing requirements.
You are likely to succeed if you have:
- 4 to 8 years of experience in corporate law, with meaningful M&A transaction experience (law firm, in-house, or a combination).
- Hands-on experience drafting and negotiating acquisition agreements, investment documents, and related ancillary agreements.
- Strong understanding of corporate governance, entity management, and Delaware corporate law.
- The ability to manage multiple workstreams and competing deadlines in a fast-paced environment.
- Clear, confident communication skills, with the ability to translate complex legal concepts for business stakeholders.
- Strong hands-on drafting skills, with the ability to handle a meaningful share of contract and transaction drafting in-house.
- A JD and admission to at least one U.S. state bar.
Bonus attributes:
- Ability to support corporate governance: maintain corporate records and entity management across Rain's global subsidiary structure.
- Ability to negotiate commercial contracts.
- Experience at a fintech, payments, crypto, or digital assets company.
- Familiarity with cross-border M&A or international entity structuring.
- Background in venture capital transactions (SAFEs, convertible notes, priced rounds).
- Experience working on inter-company agreements and corporate structuring.
- SEC reporting or compliance experience.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
OKX offers deep liquidity, competitive tiered fee structures, and low-latency infrastructure across spot, perpetuals, and options, built for traders who need scale and speed
This is a strategic hire to build and own OKX's HFT/proprietary trading relationships in the Australian market
What You’ll Be Doing
Providing exposure to digital asset products to your network of traders (proprietary trading groups, high frequency traders, and others), and building this network with OKX's support and resources
Developing a strategy to serve traders interested in exposure to digital asset products, including building a pipeline of prospects
Managing the sales cycle for traders end-to-end, including working with OKX's:
- technical experts to answer product questions; and
- business leads to align on commercials for each deal.
Taking product feedback from traders, then communicating this internally to support product improvements
Negotiating commercial terms with prospects, including fee tier structures, rebates, and liquidity provision incentives
Coordinating onboarding of new accounts, including wholesale/sophisticated investor classification, KYC, and legal documentation, working closely with OKX's Compliance and Legal Teams
Supporting technical integration conversations (API/FIX connectivity, colocation where relevant) alongside OKX's technical team
Representing OKX at industry events, conferences, and trading community gatherings to build and maintain relationships
Managing and growing existing accounts post-onboarding, including upselling to higher fee tiers or additional products
What We Look For In You
Existing relationships with market makers, proprietary trading firms, or trading infrastructure providers
At least 4 years of experience in business development or sales:
- Ideally, in industries relating to trading (for example: derivatives, CFDs, FX, commodities - with direct client experience at trading firms, proprietary trading groups, commodity trading advisers)
- With experience at a regulated exchange, broker, futures commission merchant, order management system, data provider or similar
Desire and capability to own a business line in the Australian market for a leading, global digital asset exchange
Interest in digital assets and novel financial products and infrastructure
Understanding of market microstructure, maker-taker fee models, and how HFTs/proprietary trading groups evaluate exchange venues
Familiarity with API- or FIX-based trading relationships (technical fluency not required, but comfort discussing integration requirements)
Track record of managing multi-stakeholder commercial negotiations
Based in Australia, ideally Sydney
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience.
Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction.
What You’ll Be Doing
Deliver Exceptional Client Support:
Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions.
Coordinate Client Services:
Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up.
Ensure Service Excellence:
Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism.
Manage Client Operations:
Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
Identify and Escalate Issues:
Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
Maintain Compliance & Data Security:
Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies.
What We Look For In You
Education & Language:
Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders.
Relevant Experience:
At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred.
Client-Centric Mindset:
Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail.
Problem Solving & Judgment:
Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality.
Flexibility:
Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements.
Perks & Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorBudapest, Budapest, Hungary
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
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