Вакансии

Location: Philippines Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected. About the Role Salmon is hiring a Payment Partner Settlements Officer to join the Payment Partner Settlement (PPS) Unit within Banking Operations. You will process and monitor payments, settlements, reconciliations, cash movements and transaction exceptions, making sure every entry is properly approved, accurately recorded and fully evidenced. You will work with finance, operations, payment partners, technology, risk and compliance to keep payment flows controlled and reliable. What You’ll Do Settlement and reconciliation operations - Compare reports related to payment partner settlement, and validate data and entries submitted for posting. - Monitor discrepancies and resolve unreconciled customer payments within the aging period. - Ensure all entries have appropriate approvals under the Delegated Authority (DA). - Follow up with internal and external stakeholders to close open items. - Ensure Payment Partners remit customer payments within the agreed turnaround time. Payment partner management - Secure all required documents and complete due diligence before starting business with a Payment Partner. - Support Payment Partner vendor evaluation, and commission and services payments. - Coordinate immediately with Payment Partners on gaps, and hold regular meetings to maintain a smooth relationship. Compliance and complaints - Coordinate CTR/STR matters with Compliance. - Handle and resolve complaints related to payment partner settlements. - Comply with SEC, BSP, AMLC and other regulatory requirements, and help combat money laundering by ensuring required processes are in place. Documentation and evidence - Maintain reconciliation evidence, status trackers, approvals, exception logs and case notes for auditability. - Document processes with the PPS Unit Head, and review and update them on time. - Organize team files (soft and hard copy) in line with the record retention policy, and keep the team audit-ready. End-to-end process ownership - Ensure maker-checker and segregation of duties are in place. - Monitor completion of team tasks within the agreed turnaround time. - Promptly identify and escalate issues, and propose resolutions to your supervisor. - Identify process and system improvements with controls in place, and participate in UAT/UVT for changes that affect the team. Team operations - Act as maker within your delegated authority. - Act as reliever for team members on leave, and across Back Office as needed, without compromising segregation of duties or controls. - Take part in cross-functional assignments within Back Office. Cross-team collaboration - Work closely with the PPS Unit Head, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction. - Partner with finance, operations, technology, risk and compliance to keep payment flows controlled. What We’re Looking For - Bachelor’s degree in Business Administration, Finance, Accountancy or a related field - 2-3 years of experience in banking operations, settlements, reconciliation, payments or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage) - Working knowledge of payment settlement and reconciliation processes, or the ability to be trained in them - Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements - Strong documentation and written communication skills - Strong coordination and follow-through skills - Awareness of AML, BSP and other regulatory requirements - Ability to meet the Bank’s fit and proper standards, including pre-employment screening

Location: All France (remote); Paris Workplace: Remote Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Then Pennylane is the right place for you !   Our vision We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.   About us Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)   In 5 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France! ROLE CONTEXT Pennylane currently serves around 50,000 business accounts through a BaaS model and distributes short-term financing to a subset of those customers through specialised financing partners. As Financial Services becomes a larger part of Pennylane's strategy, we are applying for Établissement de paiement and Société de financement licences. Our ambition is to start onboarding new customers under our own licensed entity by early 2027 and to scale our own financing activity. We will outsource part of the technology stack—including the origination platform, disbursement and repayment orchestration, and the collections engine. Your focus will be on applying the credit policy, running controls and turning that policy into day-to-day operations, in close collaboration with our Product and Business teams. As Credit Operations Lead, you will build and launch the first-line credit operations function for Pennylane’s own-book financing activity. Reporting to the Managing Director, you will translate Risk’s credit policy into executable decisions, controlled workflows and auditable outcomes. You will initially remain hands-on across origination, manual reviews, exception handling and portfolio monitoring. As volumes grow, you will scale the operating model, tooling and team in close collaboration with Risk, Product and our financing partner. This is a high-autonomy, greenfield role at the heart of Pennylane’s future licensed operations. RESPONSIBILITIES - Own the end-to-end execution of credit origination, including manual reviews, decisions within the delegated first-line mandate, exception handling and escalation to Risk. Ensure that outcomes meet agreed SLAs and are supported by a complete audit trail. - Build the credit operating model, including procedures, decision trees, delegated authorities, first-line controls, operational KPIs and escalation paths. - Own first-line operational monitoring of the active book, including repayment incidents, early-warning signals and the follow-up actions required by the credit policy. - Build the operational relationship with the financing partner, with clear responsibilities, service levels and escalation processes for servicing, disbursement and collection incidents. - Provide Risk with structured feedback on policy effectiveness, operational impact and emerging portfolio signals. Risk remains accountable for risk appetite, policy approval and independent oversight. - Partner with Product, Tech, Risk and Data to design origination workflows, analyst tools and scoring processes, translate operational needs into product requirements, and determine what to automate or retain for human review. - Remain hands-on during the launch phase, then recruit and lead the first credit analysts as volumes grow, establishing clear quality standards and a culture of rigour, accountability and customer clarity. FIRST 6–12 MONTHS - Before the first own-book exposure, deliver an approved end-to-end operating model covering procedures, decision trees, delegated authorities, evidence requirements and escalation paths to Risk. - Ensure that the origination workflow is operationally ready for launch by testing the main decision paths and failure scenarios with Product and Tech. - Establish the initial management framework, including SLAs, quality controls, operational KPIs, portfolio-monitoring indicators and reporting to the second-line Risk function. - Ensure that every credit decision can be reconstructed from the underlying data, evidence, applicable policy and recorded approvals. - Define the initial capacity model, team coverage and hiring plan based on expected volumes, handling times and observed performance. - By go-live, have trained operational coverage, named escalation owners and documented procedures for manual reviews, exceptions and partner incidents. WHAT WE’RE LOOKING FOR - Significant experience in credit or underwriting operations within a regulated financial-services environment, including manual reviews, delegated decisions, exceptions and audit trails. - Experience managing operational quality, SLAs and capacity, with direct team leadership or a strong player-coach track record. - Strong understanding of first-line credit operations and the respective responsibilities of Operations and Risk. - Experience collaborating with Product or Tech teams on workflows, tooling and automation. - Ability to use operational and portfolio indicators to identify early-warning signals, manage performance and plan capacity. - Sound judgement on what to automate, what requires human review and when a case should be escalated. - Ability to make structured, well-documented decisions and communicate them clearly to customers, partners and internal stakeholders. - Experience with SME financing products, such as invoice financing or short-term working-capital facilities, would be a strong advantage. LANGUAGES, PRESENCE AND LOCATION - Fluent French and English are mandatory. - Based in France, with a strong preference for Paris. - Regular on-site presence in Paris is expected. Partial remote is possible. This is not a fully remote role. WHY JOIN - Build the first-line credit operations function for Pennylane’s future société de financement from the ground up. - Shape the operating model, tooling and team before the own-book financing activity reaches scale. - Take ownership of a critical function with a direct impact on go-live readiness, customer experience and responsible growth. - Work closely with Risk, Product, Tech and our financing partner on a strategic company project. - Join a high-autonomy role with compensation that includes equity and reflects the level of responsibility. RECRUITMENT PROCESS 1. Interview with Simon (30-45 min), Senior Recruiter 2. Interview with Maxime (1h), General Manager 3. Case Study with Laurent and Hippolyte (1h) 4. Last round with Stanislas and Felix (45 min) What do we do to make your work life easier 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.   If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.   Who are we looking for ? To thrive at Pennylane, you need : -To speak English (level is assessed and appreciated according to the department you’re applying to) -To be energized by an ever-shifting work environment -To be highly collaborative (within your team or other stakeholders) -Sufficiently experienced to prioritize business-led actions on your day to day activity   We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.   Important information for candidates Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.   We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.   🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

Location: Italy Regulatory CMC Technical Lead Consultant Job Description: Maintain or create CMC regulatory documents for the dedicated product(s) to support a broad range of submissions to Regulatory Authorities. Manage CMC regulatory documents for the dedicated product(s) in close collaboration with the Core team, with full responsibility and no need of supervision. Act as the CMC representative at core team level with a global role, where required. Author and/or review CMC sections of the dedicated portfolio for new marketing authorization applications, investigational applications and variations/ supplements, worldwide. Advise to multidisciplinary project teams on regulatory agency requirements and expectations on CMC sections of submission dossier. Review and assess change control requests pertaining to CMC aspects of product(s). In alignment with CMC functions, agree on the regulatory strategy for the products life cycle and development. Maintain submission information according to the document management system, track regulatory CMC commitments & timelines for specific projects/products/markets with minimal supervision. Work collaboratively with external CMOs and cross-functional teams on projects like process optimizations, scale up and technology transfer activities. In agreement with CMC functions and collaborating with region functions, negotiate with regulatory agencies strategies and actions on CMC sections of submission dossier. Support the development of processes and to the preparation of Standard Operating Procedures where required. Support due diligence activities on CMC regulatory documents, where required. Represent during GMP inspections by regulatory agencies, where required. Maintain sound knowledge of regulations, policies/guidelines, and keep abreast with current and evolving regulatory CMC requirements. Requirements: Minimum of a bachelor’s degree in a Scientific or Technical Discipline. Minimum of 5 years of experience in Regulatory CMC focusing on small molecule drug development. Additional experience with biologics and Antibody-Drug Conjugates (ADCs) is highly desirable and considered a strong advantage. Advanced knowledge of current global CMC regulations, including ICH requirements and US/EU regulatory requirements. Sound knowledge of manufacturing technical transfer and comparability regulatory requirements. Experience in authoring technical documents, CTD M2 and M3 sections, and life cycle management of quality variations. Proficient in the use of quality management software (e.g. TrackWise) and regulatory document information management system. Strong attention to detail. Ability to multi-task, stay organized and prioritize. Strong communication skills (oral, written and interpersonal); critical thinking and the ability to identify and recommend solutions to problems. Ability to work independently and in a group setting and thrive in a fast-paced environment. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare! Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.  The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-PB1 #LI-Remote

Location: Bronx, NY Primary Care Physician – Limited Permit Location: Bronx, NY Schedule: Full-Time Salary: $150,000–$200,000 per year About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Job Summary Infinite Medical P.C. is seeking a Primary Care Physician with a valid New York State Limited Permit to provide on-site primary care services to residents in skilled nursing and long-term care facilities in the Bronx, NY. This full-time opportunity is ideal for a qualified physician who is committed to delivering compassionate, patient-centered care to the senior population while collaborating with facility staff and interdisciplinary healthcare teams. Responsibilities Provide primary care services to residents in skilled nursing and long-term care facilities. Conduct physical examinations and obtain comprehensive medical histories. Evaluate, diagnose, and manage acute and chronic medical conditions within the scope of authorized practice. Order and interpret diagnostic tests and laboratory results. Develop, implement, and update individualized treatment and care plans. Prescribe medications and monitor treatment effectiveness, as authorized. Collaborate with nursing staff, facility personnel, and interdisciplinary healthcare teams. Communicate with residents and families regarding treatment plans, medical conditions, and care goals. Maintain accurate, timely, and compliant medical documentation. Promote resident safety, dignity, and quality of care. Comply with applicable federal and New York State regulations, facility policies, and professional practice requirements. Requirements Valid New York State Limited Permit to practice medicine, appropriate to the position and practice setting. Medical degree from an accredited institution. Eligibility to provide services within the scope and limitations of the issued permit. Minimum of 6 months of experience in long-term care or a skilled nursing facility preferred. Strong clinical assessment, communication, and critical-thinking skills. Commitment to compassionate, person-centered care for older adults. Ability to collaborate effectively with facility staff and interdisciplinary healthcare teams. Ability to complete clinical documentation and use electronic medical records. Physical Requirements: Prolonged standing and walking; occasional lifting of up to 20 pounds; computer work and prolonged sitting; and assisting with or moving patients as required by the role and facility protocols. Benefits Competitive annual salary of $1500,000–$200,000 Health Dental Vision 401K Company-Sponsored Life Insurance Paid Time Off (PTO) Malpractice insurance coverage Paid Subscription to UpToDate Why Work With Us? Make a meaningful difference in the lives of seniors. Join a collaborative, mission-driven healthcare organization. Help improve continuity and quality of care in long-term care settings. Enjoy the flexibility of a part-time schedule. Equal Opportunity Employer Infinite Medical P.C. is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We are committed to creating and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C. does not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, protected veteran status, disability, or any other characteristic protected by applicable law. The above job description is not intended to describe, in detail, every task that may be assigned. It provides a general overview of the responsibilities and expectations of the position. Responsibilities and essential functions may change based on business needs. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care to residents who need it most. #INDL

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Responsibilities: — Develop infrastructure for secure service connectivity as part of Fabric Zero Trust Networking. — Work on workload-identity, authorization, network-segmentation, and egress-control mechanisms.

Location: New York, Chicago, or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems work, claims move faster and the machinery stays invisible. Agentic coding tools are how you move fast. What you add is what they are worst at: distributed-systems design, correctness when things fail partway, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the reliability bar it ships against. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Own the delivery of backend services, built in Python and TypeScript, from an ambiguous problem, scoped with product managers and data scientists, through production operation. Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load. Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike. Own how claims automation data is modeled and managed across our relational, document, and graph stores. Ensure the security and isolation of sensitive data. Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area. Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges. Take part in a shared on-call rotation for the systems you own. Requirements: 6+ years of professional software engineering experience, including an event-driven system you designed, shipped to customers, and ran in production. Python and TypeScript at the level of setting a team's conventions, plus a background in a systems language such as Rust, Go, Java, or C#. Strong computer science and distributed-systems fundamentals you use at work: concurrency, consistency, ordering, and how systems fail. Event-driven systems built on a broker such as Kafka, Azure Event Hubs, or Service Bus that handle duplicate, late, and failed events without losing or double-processing work. Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made. Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler. A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why. Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to. Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them. Even Better if You Have: React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences. Formal methods or fault-injection testing, such as Lean, TLA+, or deterministic simulation. Performance work below the application layer: profiling, memory, and concurrency tuning. Familiarity with how AI agents reach their tools and enterprise systems, through the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices. Exposure to the insurance, claims, or automotive repair domains. What Success Looks Like: In your first six months, services you built run in production against SLOs you set, and you can show they held as load grew. You are trusted with the hardest correctness and scale problems, and you turn them into a design, a shipped system, and a number you can put in front of a customer. You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production. You have a passion for systems that last: failures are designed for in advance, and when one happens anyway, the trace says exactly where. Standards you set for reliability, reviews, and design documents outlive the project they started on. Engineers you mentor ship reliable services without your direct involvement. You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it. You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued. Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: New York, NY (HQ); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients. You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions. This role is perfect for someone who: - Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway - Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm - Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language - Thrives when the playbook is still being written and takes ownership of building it - Embraces AI to augment and automate processes to drive greater efficiencies for workflows What You'll Do - Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships - Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships - Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach - Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program - Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops - Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions - Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book What You Need - Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going - Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously - Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence - A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's - Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms - Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles - 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG) - Bachelor's degree from a four-year university Nice to Haves - Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses - Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities - Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors - Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track - Background in B2B fintech, SaaS, or financial services - Familiarity with Salesforce or similar CRM tools - Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The GTM Strategy & Operations is on Harvey’s Revenue Operations team focused on our overlay organizations: Customer Success, Legal Engineering, and adjacent post‑sale teams. This team serves as a core strategic and operational partner to GTM, helping these overlays scale their impact across the customer lifecycle. In this role, you act as a strategic force multiplier and trusted advisor to overlay leaders, helping them sharpen strategy, tighten execution, and focus on the highest‑leverage work. You will spend your time partnering with these leaders, driving cross‑functional initiatives that support them, and building the operating rhythms that keep overlays and core sales aligned. It is an opportunity to sit close to customer‑facing decisions, influence how our overlay orgs evolve, and help define what “great” looks like for Harvey’s go-to-market engine. WHAT YOU'LL DO - Partner closely with overlay GTM leaders (e.g., Customer Success, Legal Engineering and related teams) to shape strategy, refine existing processes, and optimize execution across their organizations, bringing a clear point of view on where to focus. - Act as a business partner to these overlay teams, helping establish and evolve the strategic and operational foundations for how they plan, execute, and measure success in support of our broader GTM goals. - Drive Rhythm of the Business rigor and scalability for overlays by implementing and running operating processes and cadences (e.g., portfolio reviews, planning cycles, business reviews) that enable structured, repeatable growth. - Define, scope, and drive high‑priority initiatives that address complex, high‑impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow‑through. - Work cross‑functionally with Sales, Customer Success, Legal Engineering, RevOps, Finance, and Product to align on goals, clarify roles between overlays and core teams, and ensure programs land cleanly in the field. - Translate qualitative and quantitative insights from overlay and field stakeholders into clear recommendations for GTM leadership, focusing on strategic trade‑offs, resourcing, and process improvements rather than pure analytics. WHAT YOU HAVE - 4+ years of experience in Revenue Operations, GTM Strategy & Operations, consulting, or finance. Ideal candidates will have a combination of GTM Strategy & Operations experience in a high‑growth B2B or SaaS environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles. - Demonstrated ability to be an effective business partner; you build trusted relationships, navigate different working styles, and influence without direct authority. - Strong cross‑functional collaboration skills; you are energized by working across Sales, Customer Success, Legal Engineering, and other teams and can bring people together around shared goals and clear operating plans. - Comfort with structured problem solving and making recommendations in ambiguous or undefined areas, even when inputs from overlay and core teams are imperfect or incomplete. - Bias toward action and ownership; you enjoy rolling up your sleeves, driving initiatives from 0→1, and iterating based on feedback from GTM and overlay stakeholders. - Clear written and verbal communication skills, with the ability to frame trade‑offs, articulate rationale, and align GTM and overlay leaders around decisions. COMPENSATION $136,000 - $204,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer, Data Governance & Trust San Mateo, CA About the role Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem. Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products. In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence. You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders. This is an individual contributor leadership role with impact across teams. What you will do Set technical direction and deliver shared capabilities Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders. Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation. Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem. Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement. Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems. Lead conversations and build alignment Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews. Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes. Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences. Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation. Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams. Build relationships that enable adoption through credibility, collaboration, and influence. Make governance practical and sustainable Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence. Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities. Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows. Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility. Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort. Prepare the foundation for AI consumption Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces. Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing. Support shared semantic definitions and metadata models while preserving clear accountability within business domains. Strengthen the team Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership. Raise engineering standards for reliability, maintainability, testing, observability, and documentation. Help engineers take broader ownership and communicate their recommendations effectively. What you bring A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams. Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery. Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems. A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics. The ability to work across warehouse, lakehouse, streaming, and data transformation environments. Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code. Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes. Proven ability to lead initiatives across teams without direct reporting authority. Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments. Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences. A collaborative approach grounded in listening, respectful challenge, and shared accountability. A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you. What would be valuable Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience. Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling. Experience implementing controls that generate operational evidence. Delivering governed data or context services for analytics, applications, machine learning, or AI agents. Leading platform adoption, modernization, or migration across organizational boundaries. Representing technical work through internal forums, technical writing, communities of practice, or external presentations. What success looks like Partner teams understand the technical direction, the decisions required, and their responsibilities. Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through. Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership. Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows. Shared patterns reduce repeated implementation work and manual coordination. Engineers across the group grow in technical judgment, communication, and leadership. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $216,200 — $324,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote: United States; San Francisco HQ; SF or Remote (US/Canada); Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Most infrastructure engineers never get to build a cloud from the metal up. At Render, you will. Developers and businesses around the world run their apps on Render, and we are building our own bare metal footprint to give them better performance and economics. You'll help take our first colocation site from an empty cage to production workloads, then scale that foundation as we expand our physical presence to thousands of hosts over the coming years. You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the template for every site that follows. WHAT YOU'LL DO - Take our first colocation site from empty cage to production workloads, then scale what you build as we grow to more sites and thousands of hosts - Design how servers go from the loading dock to production with minimal human touch: netboot, imaging, BMC-driven discovery, and host identity - Partner with network engineering on what the fleet needs from the network, from out-of-band management to production connectivity - Build the interface our Kubernetes platform team uses to request capacity, see host health, and coordinate maintenance, so consuming bare metal feels as easy as consuming cloud - Own the fleet's source of truth for hardware, software, and the physical environment - Automate the full server lifecycle, from burn-in and acceptance testing through remediation, staged firmware rollout, and RMA - Build automation like a production system, with guardrails on destructive actions and designs that survive site-level failure - Shape the technical and operational direction of our bare metal platform, from build-vs-buy decisions to how we operate thousands of hosts, and help hire the team that runs it WHAT WE'RE LOOKING FOR - Hands-on experience building and operating automation for bare metal fleets in datacenters or colocation - Both sides of the work: time with physical hardware and colo providers, and modern, software-driven fleet management - Strong Go or Python, and experience designing systems with reconciliation loops and idempotent, failure-tolerant actions - Depth below the abstraction: you know what your tools are doing under the hood and can debug them when they fail - Experience operating through real failures, such as bad hardware batches, flapping BMCs, or a rollout you had to halt - Deep Linux knowledge and solid networking fundamentals (DHCP, PXE, DNS, BGP) - Working knowledge of Kubernetes, enough to design the interface between the fleet and the clusters that run on it - Clear communication, comfort with ambiguity, and the willingness to push back on a plan when something doesn't add up NICE-TO-HAVES - Operating bare metal fleets at a scale of thousands of hosts - Experience on a bare metal or datacenter build-out from its early days - Running a hybrid environment, or moving workloads between public cloud and owned hardware - DCIM/IPAM tools such as NetBox or Nautobot, or provisioning stacks such as Ironic/Metal3, Tinkerbell, or MAAS - Building reconcilers or state machines for physical infrastructure - Hardware depth: component diagnostics, burn-in tooling, firmware, or Redfish and IPMI at fleet scale - Building internal platforms or APIs used by other infrastructure teams - Based near our colocation sites, or able to visit them regularly If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Bengaluru, India We are looking for a Senior Data QE Engineer with solid experience in ETL testing and data validation, and strong SQL skills. You will design and run data quality tests, validate pipelines end to end, reconcile source and analytical data, and give engineering and business teams evidence for release decisions. You will also automate comparisons in Python, work with Airflow pipeline runs, and use AWS and Grafana to observe pipeline health. You will use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and you will review generated output before it is used. This position is intended for Hyderabad-based candidates who are available to work from the office. The client runs a large application landscape and the analytical datasets behind it. Data moves from PostgreSQL sources on AWS into Snowflake through orchestrated pipelines. Quality for that data is part of delivery: test design, checks on movement and transformation, quality metrics, and practical help when data has to be corrected. Data QE engineers own that hands-on work for data moving from source systems into analytical datasets, from test design through execution, investigation, and release-readiness reporting. Own data quality for data moving from source systems into analytical datasets, from test design through execution, investigation, and reporting. Design, implement, and execute data quality tests, and publish quality metrics and dashboards that producing and consuming groups can use. Validate pipelines end to end, covering movement, transformation, completeness, history, freshness, and compliance. Write reconciliation, drift, and quality SQL on Snowflake layered models (raw, history, silver, and gold), including slowly changing dimensions and merge behavior. Validate PostgreSQL sources with consistent snapshot counts and checks that logical replication kept the expected data. Use logical and physical data models and data contracts to assess downstream impact and set quality coverage. Automate data comparison and reconciliation in Python with pytest, and keep the checks in GitHub. Trigger pipeline runs in Airflow and read task results into the quality verdict. Investigate quality issues and support remediation with the groups that produce and consume the data. Design failover, outage, and volume tests and judge the evidence, including recovery time and recovery point. The platform team executes destructive and chaos tests. Run read-only checks in pre-production and production. Integrate quality checks with CI/CD on GitHub Actions or an equivalent tool. Use AWS and Grafana to observe pipeline health, including CloudWatch metrics, secrets metadata, and container platform state. Check classification, masking, and retention against the stated data rules. Track defects to closure in Jira and keep test cases and results in TestRail. Provide quality evidence, risks, and readiness input for releases. Use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and review generated output before it is used. Senior-level data quality engineering experience in ETL testing and data validation. Strong SQL and Snowflake data-modelling experience, including layered raw, history, silver, and gold models, reconciliation and drift queries, and slowly changing dimensions and merge behavior. Experience with logical and physical data models and with assessing the downstream impact of schema and data-contract changes. Experience validating PostgreSQL sources, including consistent snapshot counts and logical replication. Hands-on Python automation for data comparison and reconciliation, using pytest or an equivalent framework. Experience running and reading orchestrated pipelines in Airflow or an equivalent scheduler. Experience validating data movement, transformation, completeness, history, freshness, and compliance from source systems into analytical datasets. Experience diagnosing data quality issues and supporting remediation. Experience integrating data quality checks with CI/CD using GitHub Actions or equivalent tools. Experience with test management and defect tracking in TestRail and Jira. Working knowledge of AWS and Grafana for pipeline observation, including CloudWatch, secrets management, and container platforms. Experience designing resilience tests and judging evidence for failover, outage, volume, and recovery objectives. Working knowledge of data classification, masking, and retention checks. Experience producing data quality metrics, reports, and dashboards. Experience with risk-based testing in Agile or Kanban teams. Hands-on use of AI coding assistants (Cursor, GitHub Copilot, Claude Code, Codex, or equivalent) to author SQL, Python, and quality checks, with human review of generated output. Ability to communicate clearly with engineering and business stakeholders. Experience providing quality evidence, risks, and readiness input for releases. Experience observing Snowflake Openflow or NiFi connector state well enough to recognize a stalled load. Experience with custom cross-table data quality checks that publish results for dashboarding. Familiarity with GenAI, LLMs, and agentic workflows for maintaining data quality checks. Familiarity with RAG and MCP concepts for QE tooling and for generating test data. Knowledge of AI-driven test optimization and coverage analytics (SeaLights or equivalent). Experience with service virtualization using WireMock or an equivalent tool, so checks can run when a dependency is unavailable. Experience specifying and reviewing dbt tests. Developers author those tests.

Location: Philippines About the Role We are seeking an experienced Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish) with specialized, hands-on expertise in athenaOne (AthenaHealth) billing and revenue cycle workflows. In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one. Requirements Key Responsibilities 1. Claim Follow-Up & Denial Resolution (Athena Collector) Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards. Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid. Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals. 2. Patient Billing & Inbound Phone Support Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance. Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone. Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena. 3. Account Reconciliation & Charge Auditing Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments. Identify recurring billing errors or payer rules to help streamline practice revenue cycle management. Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart. Qualifications & Requirements AthenaHealth Mastery (Non-Negotiable): Direct, recent hands-on experience using athenaOne / AthenaHealth billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements). Medical Billing Experience: Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience. Patient Accounts & Phone Skills: Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity. Revenue Cycle Literacy: Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems. Work Schedule: Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time

Location: Estonia Freelance opportunity in Estonia! Interested to join our Clinical Operations team as a Start Up Associate (SSU) with regulatory and start up experience in Estonia for 0.3 FTE? Start Up Associate is responsible for managing study start-up activities at country and sites’ levels under CTR via CTIS for Part 2 and as per other applicable country regulatory requirements and is accountable for the start-up country and site levels study start-up deliverables. This is a position for the experienced Study Start-up Associate (SUA) in Estonia within Biomapas Clinical Operations team . You have energy and motivation to work in a highly motivated and dedicated CO and SSU teams and to gain more experience? Submit your CV in the English language for consideration. Responsibilities: Perform and manage start-up activities for the assigned studies at country and site levels. Prepare, submit, and track initial applications and amendments to Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable. Manage official communication with Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable, prepare RFIs submissions packages to address authorities queries. Advise study teams on local legislation from submission perspective, on import/export requirements; Adapt trial materials (ICFs, labels, patient documents etc.) to meet local country requirements. Compile IP release/Essential documents packages to ensure timely sites activation. Support contract negotiations (CTAs) with sites/institutions. Manage translation request and translations review of required for submissions local-language trial documentation. Keep study management databases updated and file trial correspondence into the TMF as per SOPs and study plans. Maintain ongoing status updates with study teams, sites, study PM team. Requirements Bachelor’s degree in Life Sciences, Nursing, or related field. Fluent English language. Minimum 2-3 years of recent actual experience with Start up activities in Estonia managing submission under CTR via CTIS. Strong knowledge in clinical research regulatory requirements at country and global levels as per GCP. Experienced user of Microsoft Office Suite. Attention to detail and time-management skills. Teamwork and collaboration within study teams as well as Clients/vendors as applicable.

Выполнять функции Chief Legal Officer (Главного юридического директора) Компании и обеспечивать комплексное правовое сопровождение ее деятельности в соответствии с законодательством Республики Казахстан, применимым правом МФЦА и внутренними документами Компании;

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Remote within: US, Canada, UK, Portugal About the role New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them. As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software. Responsibilities Product strategy and roadmap Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience. Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software. Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities. Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products. Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment. Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context. Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications. Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering. Customer experience Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation Ensure customers can understand what protections they have, what events mean, and what action to take. Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities. Operations and communications Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities Skills Required Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery. Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems. Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions. Customer empathy and strong product judgment, especially for complex technical workflows. Excellent written and verbal communication for technical and non-technical audiences. Comfort operating in a fast-moving, ambiguous security environment. Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams. Nice to have Security research, exploit-development, or detection-engineering experience. Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management. Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations. Experience with code scanning, software supply-chain security, or exposure discovery. An established presence in the security research community, conference speaking, technical writing, or press engagement. Compensation Compensation may be adjusted depending on work location. For Lisbon based hires: Estimated annual salary of 65,000 - 80,000 EURO For New York City based hires: Estimated annual salary of $156,000 - $216,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - Sydney, Australia Workplace: Remote ABOUT US: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: . ABOUT YOU: You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership. RESPONSIBILITIES: - You are the strategic lead for the clients in your book of business. - You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. - You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - You will uncover and manage risk within your book of business in a timely and effective manner. - You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. - You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps. REQUIREMENTS - 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred). - Proven success managing enterprise renewal and expansion cycles. - Track record of meeting or exceeding retention and growth targets. - Executive presence and ability to influence VP+ and C-level stakeholders. - Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics). - Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization. - Exceptional organizational skills and ability to manage multiple complex accounts simultaneously. - Experience leading cross-functional initiatives without direct authority.   A plus if you have: - Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms. - Deep analytical fluency in ecommerce experimentation and performance data. - Previous experience working with Constructor or Constructor customers BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact   DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.